Evaluate Workplace Performance Page 1 of 10 Created: 24/05/2017 | Revised: 26/05/2017 Evaluate workplace performance As a professional in any industry it is essential to review your own performance. This is called continuous improvement. You need to review the effectiveness of your communication skills and your actual job related performance. This includes reviewing and evaluating how you are measuring up against professional standards and if you are complying with the legal and ethical requirements of your industry. This is why developing and working to plans is good professional practice, they give you something to review your performance against. Think about the plans in your workplace; strategic plans, operational plans, project plans, work communication plans, they are all developed to plan and schedule work, to guide practice and outline the required outcomes of the work that are set to meet the organisation’s objectives. Individual work plans are based on position descriptions and list your job responsibilities, daily tasks and the required outcomes and quality measures of your work. They are measured against Key Performance Indicators (KPIs). Most organisations have a process in place for reviewing your performance. Some position descriptions even have Key Performance Indicators (KPIs) listed that you need to perform to and will be measured against at regular intervals. Reviewing and evaluating your performance help you continuously improve your professional practice by identifying areas that need improvement and highlighting any further support or professional development you might need. Of course there’s nothing like getting feedback from peers, clients and managers to let you know how you are going. Self-assessment and evaluation Self-evaluation is how you see yourself, this is not a once-only activity it is a life-long process of personal and professional development. A reality check is pivotal to your ongoing growth and an essential process to be a dynamic industry professional. You should begin by listing your interpersonal, technical and other skills and attributes. Attributes can be acquired or intrinsic. There are three types of skills and attributes: 1 Technical skills 2 Interpersonal and non-technical skills such as communication and teamwork 3 Personal attributes such as adaptability and resilience You then identify your strengths and limitations. (Levett-Jones and Bourgeois, 2015) Self- assessment should be followed by finding out how others see you to validate what you believe.
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Evaluate workplace performance · Evaluate Workplace Performance Page 1 of 10 Created: 24/05/2017 | Revised: 26/05/2017 . Evaluate workplace performance. As a professional in any
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KPIs (Key Performance Indicators) and work plans KPIs can be organisational, they can be set by another party; such as a funding body or sponsor or they can be
your own personal KPIs that you set for yourself. They are essentially what you have to achieve by a particular
timeframe or quality standard; they are the targets that you are seeking to hit.
Here is an example of how different KIP’s work:
Organisational KPIs - Are framed by organisational requirement – what must be achieved by a particular
time/day and what standard must be reached to be deemed on track or successful. These are guided by
organisational policies and procedures and any legal frameworks of impact.
Other party KPIs - Another party such as a funding body or sponsor might require you to hit certain targets
weekly, monthly or 3 monthly, for example. A KPI is a requirement that must be met in order to keep moving
forward and for that body to keep funding or supporting you or your organisation.
Your own personal KPIs - (It is suggested to do this, you are your best monitor of what you can achieve and
what you need to get you there.) Here ask what do you want to achieve by a particular time? What are you going
to need to do so? These are guided by your own personal values, ethics and standards, along with your desire to
achieve.
KPIs are factored into work contracts and funding/business agreements – they require you to reach certain
agreed timeframes, quality output and standards or requirements.
KPIs and work plans
Reviewing your own work plan and schedule against milestones and key performance indicators (KPIs) allows
you to make improvements, to meet organisational, client or your own targets in a particular way or timeframe.
Milestones are different to KPIs but are really useful to factor in to your work plan. Many organisations use
milestones are key points they would like to reach a particular level/output or product. This is relevant to digital
media – many organisations also put in milestones as dates or a timeline when they are aiming to reach a
particular point.
The continuous improvement cycle The continuous improvement cycle involves reviewing your ongoing strategies and practices by seeking,
receiving and processing feedback, identifying areas for improvements, implementing improvements, and
evaluating the success of improvements. It helps you determine professional development and training
requirements and industry networks and groups would add value to your professional development.
Continuous improvement is a life-long learning process.