EUROPE’S LEADING BANKING INNOVATION …retailbankinginnovation.fintecnet.com/uploads/2/4/3/8/24384857/rbi... · • Changing customer behaviours and expectations that demand banks

Europe’s Premier Digital Banking Conference

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KEYNOTE SPEAKERS INCLUDE

• DIGITAL FIRST DISTRIBUTION STRATEGIES

• OPEN BANKING BUSINESS MODELS

• DIGITAL TRANSFORMATION • ARTIFICIAL INTELLIGENCE USE CASES

• PSD2: GOING BEYOND COMPLIANCE

• THE FUTURE OF DESIGN

Raghu Narula, Head of Distribution HSBC UK

Paul Riseborough Chief Commercial Officer Metro Bank

Manroop Khela Chief Operations Officer - Retail and Business UK Santander UK

Anne Boden Chief Executive Officer Starling Bank

Imran Gulamhuseinwala Implementation Trustee Open Banking Implementation Entity

EUROPE’S LEADING BANKING INNOVATION CONFERENCERBI2 18EU MAR 27-28

“Beyond expectations. The breadth and content of presentations gave a deep view on the current financial marketplace. Relevant and thought provoking.”

Samantha McGrath, Competitive Markets & Business Policy, Lloyds Banking Group

• DISTRIBUTION STRATEGIES: Discover how banks are developing ‘digital first’ distribution strategies that prioritise customer service, commercial delivery and future proofing of the business

• OPEN BANKING MODELS: Hear from early adopters of open banking as they share examples of operating models that will enable banks to flourish in an open banking environment

• PSD2: Learn how to go beyond compliance with PSD2 and use API’s as an opportunity to create value for the business and customer whilst mitigating technical challenges

• DIGITAL TRANSFORMATION: Analyse examples of fully executed digital transformation campaigns, felt by customers and highlight common features which enabled their success

• ARTIFICIAL INTELLIGENCE: Investigate use cases for AI from back office solutions enabling efficiency and cost reductions to customer facing initiatives that allow personalisation and an improved CX

• ROI: Exclusive case studies, onstage interviews and panel discussions delivered to 300 senior banking executives, alongside a technology showcase hall, interactive networking sessions and focused workshops

“Great ROI, packed programme, engaging speakers and relevant participation.”

Paul Prior, Managing Director, FTI Consulting

Delivering Expert Practical Experience Covering

“Great Line up of speakers, great workshops and energetic chairs to keep things moving. Valuable investment of time.”

Jennifer Cooke, Business Analyst, Thought Machine

Delivering a FinTetch Network conference takes 6 months of work to fully research, build and then market the programme. It’s a big undertaking with much upfront investment, but one that we find immensely rewarding. It is the main vehicle through which we achieve our mission statement of being an independent influencer who challenges the status quo and promotes positive change within the industry.

When I set out to build the programme for RBI EU 2018, I did so with a single, clear objective in mind – to make sense of the choices facing banks. With the convergence of several dynamics, it’s clear we’re in the midst of the most significant period of transformation to impact banking in 200 years. Those influences include:

• A proactive regulatory agenda to promote innovation and increase competition, manifested through the roll out of the Open Banking Standard and PSD2 in 2018

• The adoption of new technologies like AI, advanced banking platforms and analytic tools that are enabling banks to deliver channel agnostic, personalised experiences

• The increased number of collaborations between banks and fintech’s that are a feature of the new platform or market place models of banking

• Changing customer behaviours and expectations that demand banks keep pace with out of sector leaders around digital experience and customer experience

Time will determine who the winners and losers are going to be, but not everyone can succeed in the new era of banking and the landscape won’t look the same in a few years’ time. My aim is to help you navigate this period of disruption and to give you tools and practical information to help your business succeed in the new era of banking.

The programme I’ve built not only looks at the business case for change and the new models available to banks but also at how, in practice, to begin the process of adapting, modernising and digitalising their businesses in a way that is commercially viable and felt by the customer.

I hope that you can join us in London in March to be a part of these discussions.

The Single Clear of Objective of RBI EU 2018

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JAMES TAYLORFounding Director FinTech NetworkT: +44 (0) 203 411 9144 E: [email protected]

“An excellent, well organised event that facilitated valuable discussion and practical knowledge sharing”

Nick Skinner, SVP Innovation, Northern Trust

BREAKFAST MORNING LUNCH AFTERNOON EVENING

PRE-CONFERENCE DAY: MARCH 26TH

*Technology Showcase Hall Set Up &

Pre-Registration

*Training Session: Blockchain

*VIP Networking Drinks Reception

KEYNOTE DAY: MARCH 27TH Networking Session

• Digital First Distribution Strategies

• Open Banking Business Models

*Breakout Workshop: Colleague & Customer

Engagement in a Digital Business

• PSD2: Going Beyond Compliance

• Digital Transformation

Networking Drinks Reception

TECHNOLOGY DAY: MARCH 28TH Networking Session

• Artificial Intelligence Use Cases

• Future of Design

*Breakout Workshop: GDPR – Key Changes

and Practical Solutions

• Innovation Execution

• Technology Spotlight

RBI EU 2018 at a Glance

KEYNOTE PRESENTATIONS 15+ IMMERSIVE EXHIBITIONS 300 DIGITAL BANKING EXECUTIVES INTERACTIVE WORKSHOP SESSIONS

*Premium Pass Holder Preferential Access

“A very good, deep dive into the future of retail banking” Rob Wint, Senior Digital Product Manager, Temenos

RBI EU 2018 Expert Speakers “A highly impressive event with industry leading speakers”

Matthew Rhys Evans, Director – Syndicated Finance, ING

Raghu Narula Head of Distribution HSBC UK

Paul Riseborough Chief Commercial Officer Metro Bank

Manroop Khela Chief Operations Officer - Retail and Busines UK Santander UK

Anne Boden Chief Executive Officer Starling Bank

Robert Sears PH.D. EVP - Global Head of Product BBVA New Digital Businesses

Magdalena Mielcarz Head of Channel & Enterprise Services Citi

Stefan Weiss Head of APIs and Open Banking Platforms Fidor Bank

Imran Gulamhuseinwala Implementation Trustee Open Banking Implementation Entity

Megan Caywood Chief Platform Officer Starling Bank

Roger Vincent Head of Banking & Innovation Equifax

Marc Baxter Lead Open Banking Commercialisation HSBC Retail Banking

Julian Gevers Lead Architect - Payments Architecture Lloyds Banking Group

Stephen Wright Industry Participation for Open Banking RBS

Nick Middleton Strategic Payments Director Virgin Money

DISTRIBUTION STRATEGIES

OPEN BANKING BUSINESS MODELS

PSD2: GOING BEYOND COMPLIANCE

RBI EU 2018 Expert Speakers

“A highly impressive event with industry leading speakers”

Matthew Rhys Evans, Director – Syndicated Finance, ING

ARTIFICAL INTELLIGENCE USE CASES

Michael Freund Head IT Digitization Swiss Universal Bank Credit Suisse

Claudia Coppenolle Director Digital Cash Products Deutsche Bank AG

Steven Hedges Interim CIO for AI and Robotics Deutsche Bank AG

Mattias Fras Group Head of Robotics Strategy & Innovation Nordea Bank

Clive Grinyer Director of Service Design Barclays

Martin Dowson Head of Design Forward Lloyds Banking Group

DIGITAL TRANSFORMATION

FUTURE OF DESIGN

David Dominguez VP of User ExperienceRBS

SESSION ONE: DIGITAL FIRST DISTRIBUTION STRATEGIES Keynote Distribution Strategies Panel Discussion• Hear how leading retail banks are developing distribution

strategies that focus on customer service, commercial delivery and future proofing the business

• Discover how investment into digital strategies are directed towards mobile first and how other channels can feed into this for optimal business and customer outcomes

• Learn how proposition development across channels is seeking to enable the right information, at the right time, via the right channel and the structure needed to support this

Raghu Narula, Head of Distribution, HSBC UKPaul Riseborough, Chief Commercial Officer, Metro BankManroop Khela, Chief Operations Officer - Retail and Business UK, Santander UK Anne Boden, Chief Executive Officer, Starling Bank

The Bank Branch is Dead - Long Live the Store• Discuss why the store concept matters and what

constitutes the right store, in the right locations, designed in the right way

• Investigate how stores can help you get closer to the communities you serve

• Learn how Metro Bank are integrating the physical and digital in ways that inspire customers

Paul Riseborough, Chief Commercial Officer, Metro Bank

SESSION TWO: OPEN BANKING & THE API ECONOMY

Citi Group to Present Open Banking Case Study Details to be AnnouncedMagdalena Mielcarz, Head of Channel & Enterprise Services, Citi Group

Open Banking Business Models Panel Discussion • Access case studies from early adopters of open banking

and gain insight into the models they’ve developed to deliver value to the business and the customer

• Compare the various operating models available to banks and the commercial viability of each, from full service provider through to utility model

• Hear from our panellists as they share thoughts on what the future of open banking will look like and how this dynamic will continue to shape the market

Robert Sears PH.D., EVP - Global Head of Product, BBVA New Digital BusinessesStefan Weiss, Head of APIs and Open Banking Platforms, Fidor Bank Imran Gulamhuseinwala, Implementation Trustee, Open Banking Implementation EntityMegan Caywood, Chief Platform Officer, Starling Bank

Uncovering More Value with HSBC & Bud• Outline what ‘marketplaces’ mean for big banks and

the opportunity to increase the scope of service and broadening the offering from traditional bank products

• Understand how new business models offer opportunities to serve the customer better and maintain the attention of the customer by increasing the value of the service

• Assess the unique benefits of the platform methodology in banking, using the partnership between Bub and HSBC as a real-world case study

Jamie Campbell, Head of Awareness, Bud Lareina Wang, Head of Digital Innovation and FinTech Partnership, HSBC

Going Beyond Compliance with PSD2 Panel Discussion • Join a discussion that seeks to define API’s, assesses the

pace of change and adoption of API’s across the industry and hear about initiatives to standardise API’s

• Hear from the panellists as they assess key technical challenges associated with API’s and their experience of mitigating these, from architecture to authorisation

• Discuss the importance of educating consumers on the risks and benefits of open banking and how to build out customer journey’s associated with the authentication of 3rd parties

Roger Vincent, Head of Banking & Innovation, Equifax Marc Baxter, UK Lead Open Banking/PSD2 Commercialisation, HSBC Retail BankingJulian Gevers, Lead Architect - Payments Architecture, Lloyds Banking Group Stephen Wright, Industry Participation for Open Banking, RBS Nick Middleton, Strategic Payments Director, Virgin Money

RBI EU 2018 Agenda - Keynote Day“Informative and insightful. Good to see the thought process

and consideration of the wider industry.” Duane Campbell, Head of Loans Development & Strategy, Tesco Bank

SESSION THREE: DIGITAL TRANSFORMATIONOrganizational Change to Enable Customer Centric Software Development• Hear how Credit Suisse have applied agile practices to

develop customer centric solutions• Understand how they have focused on putting the

customer first and how this has led to a change in the traditional organizational set-up

• Discover their initial results and hear about examples of customer centric solution delivery that have resulted from this practice

Michael Freund, Managing Director - IT Digitization, Credit Suisse

Digital Transformation Panel Discussion • Examine the objective of digital transformation as

impacting the heart of how banks function, the back-offices and the inner workings of the systems that support each function

• Identify factors that are enablers of successful transformation projects such as a clear vision, appropriate budget, stakeholder buy in and expedited decision making

• Learn how digital transformation doesn’t stop at the point of integration, but should be an ongoing objective as people, processes, organisational structure and culture are aligned

Michael Freund, Managing Director - IT Digitization, Credit Suisse Claudia Coppenolle, Director Digital Cash Products, Deutsche Bank AG

SESSION FOUR: AI & MACHINE LEARNING

Nordea Bank to Present the AI Use Case for Customer ExperienceDetails to be AnnouncedMattias Fras, Group Head Robotics Strategy & Innovation, Nordea Bank

AI and Robotics – Collaborative Technology Solutions • Analyse the company vision of building the intelligent

bank to enable profitable growth, optimisation and savings through uses of Robotic Process Automation and AI

• Learn how collaborative technology solutions facilitates sharing, connectivity and collaboration and drives the adoption of methodologies, software and services

• Discover Deutsche Banks AI priorities around natural language processing, risk and control and machine learning

Steven Hedges, Interim CIO for AI and Robotics, Deutsche Bank AG

SESSION FIVE: INNOVATION MODELS

TSB Bank to Present on Failure in Innovation and Learning Fast Details to be AnnouncedRichard Morgans, Head of Digital Lab & FinTech Ecosystem, TSB Bank

Innovation from the P&L Holders Perspective Panel Discussion • Investigate innovation from the perspective of the P&L

holder and the importance of prioritisation between BAU, customer journeys and business unit problem statements

• Highlight criteria that influence the success factor of B2B Fintech partnerships such as culture, integration, the identification of common goals and integration of technology

• Tap into case study examples of innovation projects that have been fully delivered and integrated to establish the business case and investigate the next truly innovative product

Richard Morgans, Head of Digital Lab & FinTech Ecosystem, TSB Bank

SESSION SIX: CUSTOMER EXPERIENCEFuture of Design Panel • Discuss the importance of design looking forward rather

than responding to existing environment, requirements or behaviours to future proof your business

• Use forward thinking design to help identify value to the customer, assess the ROI for the business and map out how innovative technology is likely to be adopted and used

• Assess the importance of either driving down the cost of adoption or drive up customer numbers using it to make the business case for future technologies to gain penetration of

Clive Grinyer, Director of Service Design, Barclays Martin Dowson, Head of Design Forward, Lloyds Banking GroupDavid Dominguez, VP of User Experience, RBS

RBI EU 2018 Agenda - Technology Day “Great agenda, strong delegates and extremely useful day!” Katelyn Hynes, Product Marketing Manager, Deutsche Bank

RBI EU 2018 Audience Overview “Excellent networking opportunities. Getting to meet industry front runners and share experiences and

ideas on the future was a valuable two days.”

Laura Humphries, Digital Business Analyst, Davy

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RBI EU 2018 is a programme designed for banks and delivered by banks. A minimum of 40% of attendees represent either a UK or European incumbent, tier 2 or challenger bank and typically have a leadership role within a business unit like retail or business banking, or are a subject matter expert around digital transformation, innovation, AI, data or customer experience.

The remaining delegate represent global tech companies, digital leaders like Amazon, Apple, Google and Facebook or innovative Fintech players.

In 2018, we are planning to bring together 300 of the leading lights in European banking.

European Banks UK Banks Challenger Banks Alfa-Bank Barclays Aldermore

Banco Santander Clydesdale & Yorkshire Atom BankBank of Cyprus HSBC CivilisedBankBank of Ireland Investec Bank FidorBank of Israel Lloyds Banking Group Monzo

BBVA Metro Bank MovenCiti National Savings and Investments N26

Credit Suisse Nationwide Starling BankDanske Bank RBS Tandem Bank

Deutsche Bank RBS - Williams & GlynDiamond Bank Tesco BankFerratum Bank The Co-operative Bank

Komercijalna Banka TSB BankmBank Yorkshire Building Society

Nordea BankRabobank

Rakuten EuropeSantander

Spar Nord BankVolksbank Wien AG

“A great event and good networking opportunity for financial services professionals”

Sindhu Vadakath, Asia Payments Product Line Manager,

BNY Mellon

THE PROGRAMME: RBI EU 2018 is a programme developed for banks, delivered by banks. We work with a select handful of solution providers to ensure a balanced perspective on each topic - giving sponsors a unique platform alongside senior executive from leading UK and European Banks.

THE AUDIENCE: Our audience is consists of senior banking executives defining their organisations distribution strategy, digital transformation initiatives or specialist initiatives such as AI or design. Our model puts 300 of the right people in the audience, giving you a highly qualified group to build your brand in front of

OUR METHOD: We build each of our sessions around one sponsor, working exclusively with each to ensure theirs is the only voice heard on a given topic. We’ll work with you to ensure you only pay for what you need and ensure added value at every point of your engagement

Benefits of Sponsoring RBI EU 2018 SPONSORSHIP OPPORTUNITIES AT RBI EU 2018 If you are launching a product or solution aligned with one of the themes below, or have a proven track record in this area with experience to share – we want to hear from you:

“It was a great event and we made a lot of valuable contacts there. Keep us posted for the next events you organize, you can count us in!”

Aurélien Menant,

CEO & Founder, Gatecoin

“Really enjoyable conference, plenty of insight and candid sharing of experiences.

I’ll be looking for the budget to return next year.”

Alec Massey,

Technical Domain Architect, Provident Financial

Open Banking

Digital Transformation

Innovation

Customer Experience

Design

Data Analytics

Banking Platform

AI & Machine Learning

Megan Caywood, Director of Marketplace Platform with Starling Bank visits with Christian Ball, Head of Retail with GFT Financial at their booth at RBI 2017

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PREVIOUS SPONSORS INCLUDE:

DATE & VENUEMarch 27th & 28th 2018Hilton Bankside Hotel, London

HOTEL DISCOUNTFinTech Network have negotiated a discounted room rate for you to stay at the venue – this is extremely limited however so book today to ensure you get the best rate. Please quote FinTech Network when booking

CONTACT US TODAY FOR GROUP [email protected] or call us at +44 (0) 203 411 9144 before space runs out

Secure your place now and join confirmed attendees from

Call us directly on US +44 (0) 203 411 9184 to secure your place

Register onlineEmail us directly at [email protected] with your chosen pass type

What’s Included:• 3 day Conference Pass• Access to Technology Showcase Hall• Networking drinks Reception and Luncheon• Post Conference Proceedings

Register in 3 easy steps before all passes sell out!

REGISTER TODAY >>What’s Included:• 2 day conference pass• Access to technology showcase hall• Networking drinks reception and luncheon• Post conference proceedings

Additional Premium Pass Features:• Priority Access to Workshop Sessions

Terms & Conditions: Payment Policy: Full payment is due within 28 days of ticket reservation and must be paid in full 1 week prior to event registration, whichever comes first. Registration will not be confirmed until full payment has been received. Cancellation and Refunds: Cancellations must be received in writing. If cancellation is received within 28 days of the conference, the attendee will receive a full credit to a future conference. If cancellation is received more than 28 days from the conference, FinTech Network Ltd will retain 10% of the attendance fee for administration purposes or offer a full credit to a future conference. Places are transferable at no extra charge. In the event that FinTech Network Ltd cancels a conference, payments received at the cancellation date will be credited back in full to all attendees. All conference credit notes remain valid for 2 years. Changes to Conference Programme and Agenda: FinTech Network Ltd reserves the right to postpone or cancel an event, to change the location or alter the advertised speakers for an event at any time. Any Changes to the agenda will be updated on our website as soon as possible. Design by www.TheCreativeTree.co.uk

Super Early Bird - Book by Jan 19th 2018 £595 +VAT

Early Bird - Book by Feb 23rd 2018 £895 +VAT

FULL PRICE £1295 +VAT

What’s Included:• 2 day conference pass• Access to technology showcase hall• Networking drinks reception and luncheon• Post conference proceedings

Super Early Bird - Book by Jan 19th 2018 £495 +VAT

Early Bird - Book by Feb 23rd 2018 £795 +VAT

FULL PRICE £1195 +VAT

STANDARD PASSBook before 19 January 2018 and Save £700

PREMIUM PASSBook before 19 January 2018 and Save £700

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