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Lara Ankersmit Head of Digital NOS @laram September 2016
25

Europe's Customer Festival 2016

Mar 20, 2017

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Lara Ankersmit
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Page 1: Europe's Customer Festival 2016

Lara  AnkersmitHead  of  Digital  NOS

@laramSeptember  2016

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Distributed  news  via  social  media

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To reach new  customers

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US  news  ‘start-­‐ups’

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The  old  social  media  strategy  is  to  seduce  customers  to  click  on  a  link.  The  new  social  media  strategy  is  to  bring  the  news  at  places  where  the  public  is.-­‐-­‐Buzzfeed

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How  our  content  is  shared  is  our  most  important  KPI.  Adapt  to  the  social  platform,  make  sure  customers  want  you  as  their  news  source  on  every  platform  they  use.  -­‐-­‐Now  This  News

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Why  did  social  become  so  important?  

• Answer:  for  their  traffic.  • But,  the  online  ad  model  is  broken  >  there’s  no  scarcity  and  no  premium.  Online  inventory  is  endless• Every  ad  driven  site  was  focused  on  increasing  their  traffic  and  social  media  was  a  big  part  of  it.

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NOS  distributed  – examples  

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NOS  on  Instagram

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NOS  Instagram6-­‐7  posts  a  dayShort  videosInstagram  storiesContextEdgy

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NOS  Snapchat

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NOS  on  SnapchatDaily  Headlines  (“snaplines”)

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Facebook

• Facebook  Live• Facebook  Instant  Articles• Facebook  Shares

• FB  is  great  place  for  live  video  because  you  already  have  a  built-­‐in  audience  there  who  you  know  likes  your  content.

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Mashup  >  powered  by  NOS

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Mashup

• Working  togheter with  YouTubers• Every  Wednesday  • Telling  and  visualising the  news  of  that  week• Two  journalist  and  1  YouTuber• For  age  group:  ± 13-­‐19  years

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New  forms of  bringing the news to a  different  audience

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US  Elections

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US  Elections

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All  products  from  NOS  Lab

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What’s  next?

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• VR  >  Samsung,  YouTube,  start-­‐ups,  broadcasters• Artificial  Intelligence  >  repetitive  work  that  can  be  (beter)  done  by  robots• Distributed  News  >  to  bring  the  news  where  our  public  is• Data  informed  >  instead  of  data  driven• Messaging  apps  >  chatbots,  FB  messenger,  Whatsapp etc.

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Thank  [email protected]@nos.nl