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EUROPEAN ONLINE SEMINAR Feedback as a part of the regulation process in an online environment Anna Espasa, Teresa Guasch, Ibis Alvarez Department of Psychology and Education. Open University of Catalonia. December 2008
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EUROPEAN ONLINE SEMINAR Feedback as a part of the regulation process in an online environment Anna Espasa, Teresa Guasch, Ibis Alvarez Department of Psychology.

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Page 1: EUROPEAN ONLINE SEMINAR Feedback as a part of the regulation process in an online environment Anna Espasa, Teresa Guasch, Ibis Alvarez Department of Psychology.

EUROPEAN ONLINE SEMINAR

Feedback as a part of the regulation process in an online environment

Anna Espasa, Teresa Guasch, Ibis AlvarezDepartment of Psychology and Education.

Open University of Catalonia.December 2008

Page 2: EUROPEAN ONLINE SEMINAR Feedback as a part of the regulation process in an online environment Anna Espasa, Teresa Guasch, Ibis Alvarez Department of Psychology.

Introduction: AIMS

AIMS of the presentation:

to conceptualise feedback as a promoter of regulation

process

to show some examples of what happen from the teaching

practise point of view

Page 3: EUROPEAN ONLINE SEMINAR Feedback as a part of the regulation process in an online environment Anna Espasa, Teresa Guasch, Ibis Alvarez Department of Psychology.

Introduction: AIMS

Knowledge construction and regulation process

Knowledge construction:

Negotiation process in which students connect their

previous knowledge with new knowledge with the help of

their teacher.

Regulation process:

Students need to check their progress against the learning

objectives of their course.

Page 4: EUROPEAN ONLINE SEMINAR Feedback as a part of the regulation process in an online environment Anna Espasa, Teresa Guasch, Ibis Alvarez Department of Psychology.

Context

The Open University of Catalonia: virtual university from the scratch

Educational model based on asynchrony and written comunication among students and teacher

The students are at the centre of the teaching and learning process

The students need to be active self-regulators of their own learning.

The teachers use feedback to promote regulation processes.

Page 5: EUROPEAN ONLINE SEMINAR Feedback as a part of the regulation process in an online environment Anna Espasa, Teresa Guasch, Ibis Alvarez Department of Psychology.

Feedback conceptualisation

Adapted from Narciss & Huth (2004) and Narciss (2008)

FEEDBACK

Page 6: EUROPEAN ONLINE SEMINAR Feedback as a part of the regulation process in an online environment Anna Espasa, Teresa Guasch, Ibis Alvarez Department of Psychology.

Feedback conceptualisation

The functions of feedback

Adapted from Narciss & Huth (2004) and Narciss (2008)

FEEDBACK

Page 7: EUROPEAN ONLINE SEMINAR Feedback as a part of the regulation process in an online environment Anna Espasa, Teresa Guasch, Ibis Alvarez Department of Psychology.

Feedback conceptualisation

Structure of

feedback

The functions of feedback

Adapted from Narciss & Huth (2004) and Narciss (2008)

FEEDBACK

Page 8: EUROPEAN ONLINE SEMINAR Feedback as a part of the regulation process in an online environment Anna Espasa, Teresa Guasch, Ibis Alvarez Department of Psychology.

Feedback conceptualisation

The contents of

the feedback

Structure of feedback

The functions of feedback

Adapted from Narciss & Huth (2004) and Narciss (2008)

FEEDBACK

Page 9: EUROPEAN ONLINE SEMINAR Feedback as a part of the regulation process in an online environment Anna Espasa, Teresa Guasch, Ibis Alvarez Department of Psychology.

Feedback conceptualisation

The contents of

the feedback

Structure of feedback

The functions of feedback

Adapted from Narciss & Huth (2004) and Narciss (2008)

FEEDBACK

Individual characteristics

Page 10: EUROPEAN ONLINE SEMINAR Feedback as a part of the regulation process in an online environment Anna Espasa, Teresa Guasch, Ibis Alvarez Department of Psychology.

Feedback conceptualisation

The contents of

the feedback

Structure of feedback

The functions of feedback

Adapted from Narciss & Huth (2004) and Narciss (2008)

FEEDBACK

Characteristics of the instructional

context

Individual characteristics

Page 11: EUROPEAN ONLINE SEMINAR Feedback as a part of the regulation process in an online environment Anna Espasa, Teresa Guasch, Ibis Alvarez Department of Psychology.

Aspects to take into account when designing feedback

The contents of feedback:

Feedback = verification component + elaboration component

Page 12: EUROPEAN ONLINE SEMINAR Feedback as a part of the regulation process in an online environment Anna Espasa, Teresa Guasch, Ibis Alvarez Department of Psychology.

Aspects to take into account when designing feedback

The contents of feedback:

Feedback = verification component + elaboration component

Verification component: conveys to students information about the correctness of their answer. i.e. they can check whether the information is correcty or not.

Page 13: EUROPEAN ONLINE SEMINAR Feedback as a part of the regulation process in an online environment Anna Espasa, Teresa Guasch, Ibis Alvarez Department of Psychology.

Aspects to take into account when designing feedback

The contents of feedback:

Feedback = verification component + elaboration component

Verification component: conveys to students information about the correctness of their answer. i.e. they can check whether the information is correcty or not.

Elaboration component: supplies students with information and strategies to improve and achieve learning goals in a guided way.

Page 14: EUROPEAN ONLINE SEMINAR Feedback as a part of the regulation process in an online environment Anna Espasa, Teresa Guasch, Ibis Alvarez Department of Psychology.

Aspects to take into account when designing feedback

The structure/form of feedback:

a) Timing: feedback should be offered immediately after student’s completion of a task.

b) Frequency: 3 moments• during the teaching and learning process• after each assignment• after summative assessment

c) Virtual communication space: Feedback can be offered in different types of communication spaces, such as the bulletin board or the calendar.

Page 15: EUROPEAN ONLINE SEMINAR Feedback as a part of the regulation process in an online environment Anna Espasa, Teresa Guasch, Ibis Alvarez Department of Psychology.

Aspects to take into account when designing feedback

The structure/form of feedback:

a) Timing: feedback should be offered immediately after student’s completion of a task.

b) Frequency: 3 moments• during the teaching and learning process• after each assignment• after summative assessment

c) Virtual communication space: Feedback can be offered in different types of communication spaces, such as the bulletin board or the calendar.

Page 16: EUROPEAN ONLINE SEMINAR Feedback as a part of the regulation process in an online environment Anna Espasa, Teresa Guasch, Ibis Alvarez Department of Psychology.

Aspects to take into account when designing feedback

The structure/form of feedback:

a) Timing: feedback should be offered immediately after student’s completion of a task.

b) Frequency: 3 moments• during the teaching and learning process• after each assignment• after summative assessment

c) Virtual communication space: Feedback can be offered in different types of communication spaces, such as the bulletin board or the calendar.

Page 17: EUROPEAN ONLINE SEMINAR Feedback as a part of the regulation process in an online environment Anna Espasa, Teresa Guasch, Ibis Alvarez Department of Psychology.

Aspects to take into account when designing feedback

The structure/form of feedback:

a) Timing: feedback should be offered immediately after student’s completion of a task.

b) Frequency: 3 moments• during the teaching and learning process• after each assignment• after summative assessment

c) Virtual communication space: Feedback can be offered in different types of communication spaces, such as the bulletin board or the calendar.

Page 18: EUROPEAN ONLINE SEMINAR Feedback as a part of the regulation process in an online environment Anna Espasa, Teresa Guasch, Ibis Alvarez Department of Psychology.

Aspects to take into account when designing feedback

The structure/form of feedback:

a) Timing: feedback should be offered immediately after student’s completion of a task.

b) Frequency: 3 moments• during the teaching and learning process• after each assignment• after summative assessment

c) Virtual communication space: Feedback can be offered in different types of communication spaces, such as the bulletin board or the calendar.

Page 19: EUROPEAN ONLINE SEMINAR Feedback as a part of the regulation process in an online environment Anna Espasa, Teresa Guasch, Ibis Alvarez Department of Psychology.

Aspects to take into account when designing feedback

The structure/form of feedback:

a) Timing: feedback should be offered immediately after student’s completion of a task.

b) Frequency: 3 moments• during the teaching and learning process• after each assignment• after summative assessment

c) Virtual communication space: Feedback can be offered in different types of communication spaces, such as the bulletin board or the calendar.

Page 20: EUROPEAN ONLINE SEMINAR Feedback as a part of the regulation process in an online environment Anna Espasa, Teresa Guasch, Ibis Alvarez Department of Psychology.

Aspects to take into account when designing feedback

The structure/form of feedback:

a) Timing: feedback should be offered immediately after student’s completion of a task.

b) Frequency: 3 moments• during the teaching and learning process• after each assignment• after summative assessment

c) Virtual communication space: feedback can be offered in different types of communication spaces, such as the board or the calendar.

Page 21: EUROPEAN ONLINE SEMINAR Feedback as a part of the regulation process in an online environment Anna Espasa, Teresa Guasch, Ibis Alvarez Department of Psychology.

What happens from the online teaching practise? The content of feedback

Feedback is more often focused on the verification component

Page 22: EUROPEAN ONLINE SEMINAR Feedback as a part of the regulation process in an online environment Anna Espasa, Teresa Guasch, Ibis Alvarez Department of Psychology.

What happens from the online teaching practise? The content of feedback

Feedback is more often focused on the verification component

Fragment 1:

. (…) Regarding your doubts about necessary conditions and sufficient conditions, what you have to understand is that they are NOT the same. Let’s see whether I succeed

in clarifying the difference between a sufficient condition and a necessary condition. In order to know

whether a sentence expresses a necessary condition, you only need to pay attention to its meaning (…)

Page 23: EUROPEAN ONLINE SEMINAR Feedback as a part of the regulation process in an online environment Anna Espasa, Teresa Guasch, Ibis Alvarez Department of Psychology.

What happens from the online teaching practise? The content of feedback

Feedback is more often focused on the verification component

Fragment 2:

The answer that Angels provided you is the correct one. Pearson’s contingency

coefficient can only be applied in the case of 2x2, ok?

University teacher

Page 24: EUROPEAN ONLINE SEMINAR Feedback as a part of the regulation process in an online environment Anna Espasa, Teresa Guasch, Ibis Alvarez Department of Psychology.

What happens from the online teaching practise? The content of feedback

Feedback is oftener focused on the verification component

Fragment 1

&

Fragment 2

Evidence that the elaboration component is less present in feedback than the verification component.

Page 25: EUROPEAN ONLINE SEMINAR Feedback as a part of the regulation process in an online environment Anna Espasa, Teresa Guasch, Ibis Alvarez Department of Psychology.

What happens from the online teaching practise? The content of feedback

Students ask for this feedback with the elaboration component to complement their teacher’s feedback.

Fragment 3:

The teacher replied rapidly and almost to everything he was asked about.

What I reproach him for is that, from this starting point, his answers were a

continuation of what we already have in the didactic materials (…)

Computer science student

Page 26: EUROPEAN ONLINE SEMINAR Feedback as a part of the regulation process in an online environment Anna Espasa, Teresa Guasch, Ibis Alvarez Department of Psychology.

What happens from the online teaching practise? The content of feedback

Fragment 4:

The teacher didn’t suggest sources for extra information.

I had to get by on my own.

Psychology student

Page 27: EUROPEAN ONLINE SEMINAR Feedback as a part of the regulation process in an online environment Anna Espasa, Teresa Guasch, Ibis Alvarez Department of Psychology.

What happens from the online teaching practise? The form of feedback

Feedback is usually delayed.

Little feedback after summative assessment.

Feedback is usually too general, without adjustment to students’ personal needs.

Page 28: EUROPEAN ONLINE SEMINAR Feedback as a part of the regulation process in an online environment Anna Espasa, Teresa Guasch, Ibis Alvarez Department of Psychology.

What happens from the online teaching practise? The form of feedback

Feedback frequency:

Adjusting the type of feedback provided every student to suit their needs is impossible when there are more than 30 students per classroom.

Teacher

Page 29: EUROPEAN ONLINE SEMINAR Feedback as a part of the regulation process in an online environment Anna Espasa, Teresa Guasch, Ibis Alvarez Department of Psychology.

What happens from the online teaching practise? The form of feedback

Feedback frequency:

Since doing the tests involved a great deal of high thinking, having an individualized comment at every exercise in addition to the general answers would have been fantastic.

Adjusting the type of feedback provided every student to suit their needs is impossible when there are more than 30 students per classroom.

Student

Teacher

Page 30: EUROPEAN ONLINE SEMINAR Feedback as a part of the regulation process in an online environment Anna Espasa, Teresa Guasch, Ibis Alvarez Department of Psychology.

Some reflections about how to give good feedback (I)

Different ways to give feedback, e.g.: peer-feedback, self-assessment

Self-assessment

It consists in supplying students with the solution to the activity they have undertaken.

a) The teacher writes the solution and uploads it.

b) The teacher creates a documents by using students’ own activities as examples of what is a good/bad answer.

Page 31: EUROPEAN ONLINE SEMINAR Feedback as a part of the regulation process in an online environment Anna Espasa, Teresa Guasch, Ibis Alvarez Department of Psychology.

Some reflections about how to give good feedback (II)

The reply model should be accompanied by an explanation of the reason why this reply is the model and any other is not.

Aspects to take into account by teachers when giving feedback associated with self-assessment process:

Page 32: EUROPEAN ONLINE SEMINAR Feedback as a part of the regulation process in an online environment Anna Espasa, Teresa Guasch, Ibis Alvarez Department of Psychology.

Some reflections about how to give good feedback (II)

Aspects to take into account by teachers when giving feedback associated with self-assessment process:

The reply model should be accompanied by an explanation of the reason why this reply is the model and any other is not.

Students are the responsables for comparing their assignment with the model.

Page 33: EUROPEAN ONLINE SEMINAR Feedback as a part of the regulation process in an online environment Anna Espasa, Teresa Guasch, Ibis Alvarez Department of Psychology.

Some reflections about how to give good feedback (II)

Aspects to take into account by teachers when giving feedback associated with self-assessment process:

The reply model should be accompanied by an explanation of the reason why this reply is the model and any other is not.

Students are the responsables for comparing their assignment with the model.

Students need some guidelines about how to do the comparison.

Page 34: EUROPEAN ONLINE SEMINAR Feedback as a part of the regulation process in an online environment Anna Espasa, Teresa Guasch, Ibis Alvarez Department of Psychology.

Some reflections about how to give good feedback (II)

Aspects to take into account by teachers when giving feedback associated with a self-assessment process:

The reply model should be accompanied by an explanation of the reason why a given reply is the model and any other is not.

Students are the responsables for comparing their assignment with the model.

Students need some guidelines about how to do the comparison.

Teachers should plan some extra activities in order to check whether students have done the comparison and whether students have some questions about the assignment.

Page 35: EUROPEAN ONLINE SEMINAR Feedback as a part of the regulation process in an online environment Anna Espasa, Teresa Guasch, Ibis Alvarez Department of Psychology.

EUROPEAN ONLINE SEMINAR

Feedback as a part of the regulation process in an online environment

Anna Espasa, Teresa Guasch, Ibis [email protected]

Department of Psychology and Education. Open University of Catalonia.

December 2008

With the support of Zoraida Horrillo

Thank you very much!