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The University of Kentucky Singletary Center for the Arts Ticket Reconciliation
18

Etix Blast: Ticket Reconciliation - The University of Kentucky Singletary Center for the Arts (Client Case Study)

Jan 23, 2017

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Page 1: Etix Blast: Ticket Reconciliation - The University of Kentucky Singletary Center for the Arts (Client Case Study)

The University of Kentucky Singletary Center for the Arts

Ticket Reconciliation

Page 2: Etix Blast: Ticket Reconciliation - The University of Kentucky Singletary Center for the Arts (Client Case Study)

#EtixBlast

Follow Along!

bit.ly/SingletaryBlast15

Page 3: Etix Blast: Ticket Reconciliation - The University of Kentucky Singletary Center for the Arts (Client Case Study)

#EtixBlast

About SCFAHistory

Venue ServicesTicketing Services

Page 4: Etix Blast: Ticket Reconciliation - The University of Kentucky Singletary Center for the Arts (Client Case Study)

#EtixBlast

Page 5: Etix Blast: Ticket Reconciliation - The University of Kentucky Singletary Center for the Arts (Client Case Study)

#EtixBlast

2014-2015 Year in Review

Over $1.2M Gross Sales

Over 64,000 Tickets

Sold

Page 6: Etix Blast: Ticket Reconciliation - The University of Kentucky Singletary Center for the Arts (Client Case Study)

#EtixBlast

The Beginning of a Beautiful FriendshipJanuary 2012

SCFA partners with Etix

Page 7: Etix Blast: Ticket Reconciliation - The University of Kentucky Singletary Center for the Arts (Client Case Study)

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For Whom the

Bell TollsFebruary 2014

Box Office Audit

Page 8: Etix Blast: Ticket Reconciliation - The University of Kentucky Singletary Center for the Arts (Client Case Study)

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Clearing FundAll Receipts

Fees

Returned ChecksChargebacks

Ticket Payouts

Page 9: Etix Blast: Ticket Reconciliation - The University of Kentucky Singletary Center for the Arts (Client Case Study)

#EtixBlast

Ticket Associate Daily Balance

Sheet

Page 10: Etix Blast: Ticket Reconciliation - The University of Kentucky Singletary Center for the Arts (Client Case Study)

#EtixBlast

Page 11: Etix Blast: Ticket Reconciliation - The University of Kentucky Singletary Center for the Arts (Client Case Study)

#EtixBlast

Page 12: Etix Blast: Ticket Reconciliation - The University of Kentucky Singletary Center for the Arts (Client Case Study)

#EtixBlast

Settlement Process

Manual vs. Integrated

Page 13: Etix Blast: Ticket Reconciliation - The University of Kentucky Singletary Center for the Arts (Client Case Study)

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Run July Sales and Performance Reports

Ticket Sales Report

Page 16: Etix Blast: Ticket Reconciliation - The University of Kentucky Singletary Center for the Arts (Client Case Study)

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Explain the Errors

July Reconciliation

Page 17: Etix Blast: Ticket Reconciliation - The University of Kentucky Singletary Center for the Arts (Client Case Study)

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Recovered $100K

Saves Time

Balance Each Month

Take Aways

Page 18: Etix Blast: Ticket Reconciliation - The University of Kentucky Singletary Center for the Arts (Client Case Study)

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[email protected]| [email protected]

Sam WooleryCollege Financial AnalystMatthew GibsonMarketing & Ticketing Director