Ethnic, Gender and Class Intersections in British Women’s Leadership Experiences
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Abstract
A qualitative study was conducted to examine how gender
and ethnicity influenced leadership experiences of a mixed
ethnic sample of British women. An intersectional framework
was used which viewed that socio-demographic identities should
be considered simultaneously, to challenge universalist,
gender and ethnic neutral assumptions of leadership. One
hundred and thirty women of White, Black, Asian and mixed
ethnicity in senior management and leadership positions from a
broad range of sectors participated in focus groups and
interviews exploring leadership constructions and enactment.
White women’s leadership definitions reflected contemporary
leadership models. In contrast, minority ethnic women defined
leadership using predominantly ethno-cultural lenses, which
informed their self-identities and orientation towards others.
Regarding enacting leader identities, White women described
historical gender and class barriers to enacting leadership,
while minority ethnic women described current barriers linked
to ethnic and religious identities. Practical implications for
women’s leader identity development and theoretical
3
implications for developing more inclusive leadership theories
are discussed.
Key words: intersectionality, leadership, qualitative, gender,
ethnicity, identity
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Ethnic, Gender and Class Intersections in British Women’s
Leadership Experiences
Work organisations are microcosms of the societies within
which they are embedded, and “work cannot be understood
outside the context of the socio-cultural arena in which it is
enacted” (Dombeck, 2003, p.352). Institutional dynamics across
economic sectors, both public and private, often mirror
societies’ structures, beliefs and tensions, including
differential outcomes for individuals based on (but not
limited to) membership of gender, racio-ethnic, or
classcategories (Braverman 1974, Acker 1990, Brown et al
2003). Thus, organisational hierarchies are considered
‘gendered’, ‘racialised’ and ‘classed’ (Acker, 2006). This is
particularly so at higher hierarchical levels. Women and in
particular women of colour face a ‘glass ceiling’ in higher
education; “the overwhelming profile of the American college
president remains that of a fifty-something, married, White
male” (American Council of Education, 2000; cited in Thomas,
2005, p. 152). The power elite across corporate, legislative
and military domains in the United States (US) is still made
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up predominantly of White heterosexual men (Chin, 2010, Thomas
2005).
The pattern seen in the US is replicated in the United
Kingdom (UK).Of the largest 100 corporations (those listed in
the Financial Times and Stock Exchange, the ‘FTSE 100’), the
percentage of female-held board directorships is 17.3% (Sealy
&Vinnicombe, 2013). The figures are less reliable for minority
ethnic directors; one estimate is that 4.1% of UK FTSE 100
directors are from minority ethnic groups (Government
Equalities Unit and Confederation of British Industry, 2010).
However, reportedly, only about half of these individuals are
British nationals. The figures are not as consistently
maintained for minority ethic directors; a recent estimate
indicates that 4.7% of UK FTSE 100 directors are from minority
ethnic groups, about half of whom are non-British (Sealy,
Vinncombe & Singh, 2008.
The pattern of low representation of people from ethnic
minorities at senior levels of company boards is also seen in
UK higher education. Analysis of the staff record from the
Higher Education Statistics Agency shows that very few Black
and minority ethnic staff were in higher senior contract
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levels above professor level in UK higher education
institutions in 2012/13. In the same period, only 2.6% of
deputy/pro vice chancellors were from Black and minority
ethnic minority groups. In terms of the most senior position,
that of Vice Chancellor (VC), there were not even enough VCs
from minority ethnic backgrounds to be included in the
official statistics (Equality Challenge Unit 2014).Thus, in
the US and the UK, across sectors, leadership and power are
wielded by a homogeneous gender and racial group.
In light of these disparities, our aim is to provide
insight into factors enabling leadership for diversity
(Coleman, 2012).This qualitative study investigates leadership
by focusing on the experiences of 130 British women of colour
and those who identify as White.. Our sample comprised of 110
African, African-Caribbean and South Asian women and20 White
women. We also utilise an intersectional framework, which
highlights the significance of simultaneous consideration of
multiple identities for understanding individuals’
experiences. The study contributes to understanding leadership
as experienced by under-examined groups. The findings
demonstrate how gender, ethnicity, religion and class
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differentially influence majority and minority ethnic women’s
leadership constructions, self-definitions and enactment. The
findings also offer insight into alternative forms of
leadership that may be useful for guiding and developing
today’s diverse organisational and educational institutions.
Leadership and Diversity
Leadership has a long history in management and, more
recently educational research. Originally, leadership
research focused on the ‘who’ of leadership, seeking to distil
the personality traits that separated leaders from non-leaders
(e.g. Stogdill, 1948). Early models were based on research
conducted in business, military and government settings, and
the White men who led these institutions (Middlehurst, 2008).
Traditionally, leadership theory thus suppressed and
neutralised ‘difference’, including considerations of how
gender and race/ethnic dimensions may impact leadership
(Parker, 2005). Leadership stereotypes tend to be linked to
White, male, heterosexual, middle class attributes (Coleman,
2012). These criticisms remain true of much contemporary
leadership theory.
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Leadership theorising has generally shifted from
individual to relational dimensions. Approaches like
distributed leadership (Gronn, 2002) and transformational
leadership (Dvir, Eden, Avolio, & Shamir, 2002), emphasise the
significance of engagement and leaders’ impact on followers.
Despite this shift, researchers have tended to minimise how
such relationships may be influenced by social identity and
status inequality. Scholars (e.g. Ayman & Korabik, 2010; Chin
2010) have argued for closer integration between leadership
research and diversity, challenging assumptions that
leadership is gender and culture neutral. In actuality,
‘gender and culture affect leaders’ style, behaviour,
emergence and effectiveness in many complex ways’ (Ayman
&Korabik, 2010; p.166). This study seeks to elucidate aspects
of this complexity. Additionally, insufficient attention has
been paid to how gender combined with other social identities
(such as ethnic and cultural identities) influences leadership
(Ayman &Korabik, 2010).This study also seeks to examine
identities simultaneously in the context of leadership. A
framework for doing this is then proposed.
Intersecting gender and ethnic identities
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Ethnic and gender identities are both central to our
self-concepts (Hogg & Abrams, 1988), yet in research they are
often considered independently as the determining feature of
individuals’ experiences, in isolation from other identity
strands. Leadership studies on diversity often focus on
single categories, limiting our understanding of the
complexity of individuals’ experiences (Coleman, 2012).
However, arguably, asking people to account for experiences
based on one category (e.g. ethnicity) to the exclusion of the
other (e.g. gender) is an invalid conceptualisation of reality
when membership of both is confounded in individuals (Cole,
2009). Such‘ essentialism’ categorises individuals’ cognitive
processes, personalities and experiences in relation to single
identity categories (such as gender) without considering how
other factors (such as other identities, historical and
current social context)influence these (Bohan, 1993;
Gunaratnam, 2003).Such essentialist assumptions parallel
previously discussed critiques of universalism in leadership
research.
One response to essentialist critiques is the
intersectionality framework. Intersectionality draws attention
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to multiple category membership and, in this study, the
implications for leadership. Intersectionality is the “idea
that social identities such as race, class, and gender
interact to form qualitatively different meanings and
experiences’’ (Warner, 2008, p. 454). The term is often
attributed to Crenshaw (1991), who drew attention to African
American women’s invisibility resulting from their minority
status in gender and race scholarship. Consequently, ethnic
minority women became subsumed into categories that did not
accurately reflect their perspectives and experiences. In the
twenty years since Crenshaw’s work, management researchers
have adopted intersectionality to examine how multiple
identity dimensions such as sexual orientation, social class,
and nationality influence women’s leadership and work
experiences across the globe (e.g. Essers & Benschop, 2009;
Hite, 2007; Pompper, 2007). Intersectional perspectives
integrate feminist and multiculturalist perspectives, to
understand women’s experiences from a more nuanced perspective
(Ali, Mahmood, Moel, Hudson & Leathers, 2008; Silverstein
2006).They highlight how all identity categories depend on
each other for meaning and significance. Intersectionality
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therefore also draws attention to Whiteness. Whiteness as a
privileged ethnicity is often ignored in organisational
diversity research(Bell, Meyerson, Nkomo, & Scully, 2003; and
McIntosh, 1992; being notable exceptions).This study seeks to
contribute to the leadership literature by adopting an
intersectional framework to examine how disadvantaged and
privileged identities in combination may shape women’s
leadership experiences.
Towards inclusive leadership theories
Leadership and socio-demographic identities are closely
entwined (Sanchez-Hucles& Davis, 2010) despite their limited
attention in the literature. Leaders’ social identities
relative to their followers influenced their effectiveness and
the extent to which they felt able to enact their leader
identity according to a study by Van Knippenberg, 2011. Other
studies suggest prototypical leaders (typical or exemplary
representatives of a group) are liked more and have more
positive relationships with subordinates and colleagues. This
increases the likelihood that people will comply with
requests, further reinforcing leader-follower relationships
(Hogg, 2001; Sluss & Ashforth, 2008). The leadership
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perceptions that colleagues hold of minority group members may
be weaker as they do not so easily fit into the mental
representations held by people of these roles. For example,
incongruence between female stereotypical attributes and the
generally masculine environment at the top of many
organisations may contribute to prevailing ‘glass ceiling’
effects faced by women (van Knippenberg& Hogg2003).Research
has also indicated that ‘third-country’ academics face
significant challenges in interacting with students from
different socio-cultural backgrounds who have different
expectations as to these academics’ roles, behaviour and
leadership style (Dedoussis 2007).
Although non-proportional representation at the top
suggests bias effects, leadership scholars can go beyond
‘counting’, to directly tackling the universalist critiques of
leadership studies (Chin, 2010). One way to examine the link
between leadership, diversity and identities more meaningfully
is via an emic approach to research (Ayman &Korabik, 2010).
An emic approach examines leadership within an under-studied
sample. Focusing on a minority group diverges from much
organisational diversity research which often examines
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majority perceptions or differential group outcomes against
fixed variables (Sawyer,Salter, &Thoroughgood,2013). An emic
approach develops themes salient within the data. This
emergent approach is considered particularly appropriate for
studying the dynamic and complex reality of organisational
diversity (Ozbilgin & Tatli, 2012). The goal is not to
validate established leadership theories, but to contribute
towards the development of more inclusive leadership theories.
An emic approach works symbiotically with etic approaches by
providing initial data that are subsequently replicated with
multiple studies (Berry, 1999).
This study seeks to examine how minority respondents make
sense of their own leadership experiences. It is an
exploratory study of an under-examined sample’s leadership
perceptions, aiming to contribute towards developing inclusive
theories of leadership for organisations and educational
institutions. The study was conducted within a
constructivism-interpretivism paradigm, in which knowledge is
co-constructed and no single ‘truth’ sought (see Ponterotto,
2010). A qualitative methodology comprising of focus groups
and interviews was used with Black, Asian and White women in
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leadership positions. This will contribute to the leadership
and diversity literature, particularly knowledge on leadership
for diversity, with implications for developing a diverse
leadership and fostering different leadership styles (as
recommended by Coleman and Cardno, 2006).
This study explored how intersecting ethnic and gender
identities shaped British White and minority ethnic women’s
constructions and enactment of leader identities. An
intersectional framework enabled analysis of privileged and
disadvantaged identities arising from the simultaneous
positioning of leadership with minority gender and
majority/minority ethnic identities. Intersectionality also
enabled openness to social identities that emerged from the
data.
Methodology
Participants
A diverse group of 130 women participated, 70 of South
Asian ethnicity (Indian, Pakistani, Bangladeshi), 40 of Black
(African/African-Caribbean) ethnicity, and 20 of White English
ethnicity. Participants were aged between 25 and 60, with 5
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to 25 years’ work experience. They self-identified as leaders
in private and public sector organisations, their local
community, or as entrepreneurs working in a leadership
capacity. Due to the study’s exploratory nature, a wide range
of women leaders were sought. Participants included CEOs,
partners of professional firms, business owners, senior civil
servants, local politicians and senior public sector workers.
This ‘maximum variation’ sampling technique (a type of
purposeful sampling) is suitable for capturing and describing
central themes that cut across a wide group of participants
(Patton, 1990).
Researchers
The study’s constructivist-interpretivist approach
required a ‘multi-voicing’ dimension, indicative of reflective
scholarship (Alvesson, Hardy & Harley, 2008). It is therefore
important to share the researchers’ backgrounds, using an
intersectional lens to describe salient social identities.
Pertinent identities related to ethnicity (Black and White),
discipline (management and education), gender (female) and
privileged class and education. The first author self-
identified as ‘British upper-middle class socialised White’,
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having been raised by a White family as the only person of
colour in a small English town. She was thus aware of her
continuously shifting insider/outsider status as a researcher
within the Black British community. The second author had a
privileged upbringing in Nigeria. She became aware of her
class privilege intersecting with minority ethnic status when
she began her professional career in the UK. She identifies
more strongly with African and professional identities
compared to ‘Black British’. The third author self-identifies
as a White woman of mixed ethno-religious heritage (Eastern
European Jewish/Catholic), whose interest in race was raised
when she became involved in researching issues around degree
attainment amongst minority ethnic students in the UK. The
first author’s professional background is in Education and
Business, that of the second author is in Organisational
Psychology and that of the third author is in Health and
Education. All authors are trained qualitative researchers
with extensive experience of studying equality and diversity
in their respective disciplines.
The authors’ professional identities as researchers and
consultants located them as ‘sometimes privileged’ relative to
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this study’s participants. The first author conducted all the
data collection. Data analysis for the purpose of this paper
was conducted by the first and second authors. Through the
analytical process, the authors engaged in regular discussion
around their experiences and interpretations of the
transcripts. In developing the findings, they strived to
respectfully reflect the range of participants’ perspectives
in this study.
Approach
Semi-structured focus group and interview guides were
used to examine notions of identity and leadership. The
guides comprised a set of open questions based on the areas of
theoretical interest. Specifically, participants were asked
questions around three key areas 1) their personal definitions
of leadership, 2) the relationship between their social (i.e.
gender/ethnic) and leader identities, and 3) their career
journey to leadership, including when they first saw
themselves as leaders, and factors that may have hindered this
journey.
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The prevailing aim of this type of study was to provide
rich contextualised knowledge of this sample (Maracek, 2003).
In keeping with the study’s exploratory nature and its
constructivist-interpretivist approach, questions were used to
initiate discussions and followed up with extensive probing.
This elicited diverse responses rather than a systematic,
reproducible list. Ethics were considered by adhering to the
British Educational Research Association guidance. Pseudonyms
were employed as a means to provide anonymity to the
participants. All participants were given the option of opting
out of the study during and after their interview.
The women were approached through the Race for
Opportunity (RfO) Champion Network, who funded the research.
The RfO campaign is led by Business in the Community (BITC), a
UK corporate-led charity focusing on responsible business.
Invitations for participants in a study on ‘Identity and
Leadership’ were distributed via email to network members.
Women who indicated interest were informed about voluntary
participation and assured about response anonymity.
Additionally,30 participants were recruited through snowball
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sampling, having heard about the study through friends or
colleagues.
An RfO Administrator allocated respondents to focus group
sessions across the country. Three sessions were conducted in
London and six sessions conducted across North and Central
England in Nottingham, Birmingham, Manchester, Bradford and
Sheffield. Only minority ethnic women participated in focus
group sessions. There were 28 women in the three London groups
(4, 14 and 10 respectively); and 100 women in the North and
Central England groups (8, 14, 18, 18, 16 and 26
respectively).
There were some differences in demographic composition
across the regions. In London most participants (80%) were in
senior management roles in public and private sector
employment, comprising Asian and Black women between 28 and 60
years old. Outside London, leadership experiences were
gleaned from wider contexts including the local community and
independent businesses. Additionally, participants were
mostly between 30 and 40 years old, of which 80% were Asian
women. These demographics reflect the ethnic distribution in
the UK, with larger populations of Asians living outside
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London, compared to other ethnicities. For the purposes of
this paper, no further comparative analysis across regions was
conducted.
Each focus group session lasted one and a half to two
hours, during which refreshments were served. Considering the
limited time and the size of some of the sessions, the first
author was sensitive to the risk of group dynamics restricting
some participants’ contributions. To mitigate against this,
responses were collated on ‘sticky notes’ and incorporated
into the data analysis, in addition to verbal data.
Additionally, the first author employed group facilitation
skills and open, probing questioning to ensure all
participants were engaged and fully participated in the
discussion. Finally, all respondents were encouraged to
contact the first author if they felt they had more to share
after the session.
Sixty follow-on interviews were conducted with minority
ethnic female focus group participants for additional in-depth
exploration and validation of initial findings. Interviews
were also conducted with20 White women. These women were
approached via the BITC Women’s Network. It was explained to
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them that a research study was being conducted on identity and
leadership. Interviews were conducted face-to-face in private
offices or via telephone. The interviews lasted about 30
minutes.
Analysis
Focus groups and interview responses were recorded and
fully transcribed. Data were then analysed thematically, as
the researchers sought to make explicit the structures and
meanings the participants embodied in their responses (Gavin,
2008). Although it might be expected that minority ethnic
women would report particular challenges in enacting
leadership behaviours, in accordance with the constructivist
and exploratory approach, no hypotheses were proposed.
Rather, the aim was to ground findings in the data (Glaser and
Strauss 1967). The question guiding the enquiry was “How do
ethnicity, gender (and other identities) influence majority
and minority ethnic women’s leadership?’
Coding and analysis were conducted in an iterative,
constant comparative process between focus group and interview
responses. The first author began with open coding (breaking
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down and categorising). Here, salient and meaningful
descriptions regarding the intersection of leadership and
other social identities were coded directly from the data.
This was followed by both authors engaging in axial and
selective coding for the purpose of this paper. Here,
relationships between codes were considered and categorised
into higher order themes. During analysis, both authors
adopted ‘intersectional sensibilities’ (Crenshaw, 1991; Bowleg
2008). This meant paying attention to when and how gender,
ethnic and any other identities became salient in respondents’
experiences of leadership.
Findings
Analyses revealed two broad areas in which gender,
ethnicity and other identities became salient in the women’s
leadership reflections. These were leadership self-
definitions and the extent to which they enacted leadership.
Defining Leadership
Virtually all respondents were expressive about what
leadership meant to them, confirming their self-identification
as leaders. Three themes emerged from the interviewees’
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definitions of leadership. First, leadership was defined in
gender/race neutral terms (reflecting universalist assumptions
of leadership). This theme was most prominent in White
women’s transcripts. Two additional themes regarding facets
of leadership emerged from the minority ethnic women’s
definitions. Their leadership constructions reflected an
internal ethno-cultural ‘ grounding’ component, and, the
associated behaviours suggested a strong external orientation
towards others. This relational aspect of leadership
comprised awareness of, and sensitivity to, the difference
around them.
For White women, the significance of vision, inspiring others,
and standing up for personal values, regardless of one’s
position, was prevalent. For example:
I think leadership for me is really about accountability,
responsibility, so a leader I think can be anywhere in
any part of any organisation. (White female)
For me leadership is the person who sets the direction,
that sets the strategy, that makes sure that people are
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pulling, together, and actually also sets the ways of
working. (White female)
Such leadership conceptions reflected the latest theories
in mainstream management and leadership models. For example,
the notion of leadership being ‘anywhere’ aligns with
distributed leadership (e.g.Gronn, 2002) which departs from
traditional leadership models whereby leadership is embodied
in the sole individual at the top of the organisation.
Additionally, charismatic and transformational leadership
theories (e.g.Dvir et al, 2002) emphasise vision and
direction. In contrast to this alignment with contemporary ‘a
cultural’ leadership, most (85%) of the minority ethnic women
incorporated ethnicity or culture into their definitions of
leadership, indicating that their experiences of ‘difference’
were important dimensions in constructing leadership:
(A leader is)…someone who knows who they are culturally
and are comfortable in who they are and does not want to
change that. (Asian female)
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(Leadership is how) your culturally lived experiences
shape your style, manner, and responses to people and
their situations. (Black female)
In addition to this internal orientation or cultural
grounding, the minority ethnic women presented an external
orientation, emphasising a relational aspect of leadership.
Compared to their White counterparts (who did emphasise
vision), they described leadership as creating a vision for,
and directing a team of people with diverse characteristics.
(Leadership is about)…remembering you have got different
groups around you that need a simple clear definition of
where you are taking them. (Asian female)
I came here when I was two, so (my) cultural identity is
probably a mixed identity... … in terms of how it impacts
your leadership you are particularly sensitive to issues
around race, around sex, around minority groups. (Asian
female)
In addition to this cultural dimension, there was a sub-theme
of commitment to followers, who took a prominent role relative
to them. For example:
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I define leadership as giving yourself to others, using
it as an opportunity to serve, using your gifts and
talents for others … I see leadership as giving back and
serving people through those various given talents or
your area of expertise. (Black female)
In contrast, there was no evidence of cultural/ethnic
diversity as an ‘internal compass’ or external orientation in
the White women’s leadership definitions. When asked
specifically about the relationship between personal
identities and leadership style, the differences between the
groups became more exaggerated. Firstly, it appeared that the
minority ethnic women were more comfortable engaging with this
question, compared to their White counterparts. While the
Black, Asian and women of mixed ethnicity freely discussed the
interplay between personal, social, professional and leader
identities, it appeared to be the first time that most (80%)
of the White women had explored the notion of ‘identity’ in
this way. All the minority ethnic women appeared comfortable
articulating how intersections of gender and ethnicity
contributed to their current selves as leaders. For example,
in the quote below, the woman responded spontaneously,
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equating her leadership skill to her cultural upbringing and
parents’ work ethic.
Do you mean identity as in your ethnicity? As a Pakistani
woman – then yes. I would say that my leadership skill is
based more towards my parents’ ethnicity, which is the
hard work ethic. (Asian female)
In contrast, the small number of White women tended to view
leadership as more innate and therefore were often conscious
of being leaders from a young age. Some of the women talked
about their experiences of being leaders in early childhood
activities such as Brownies or becoming school prefects.
Enacting leadership
A second overall theme concerned how intersecting
identities influenced leader identity enactment. Rather than
merely influencing constructions and self-definitions of
‘leadership’ (i.e. leadership as noun), gender, ethnic, social
class, and religious identities were evident in the women’s
descriptions of leadership behaviour (i.e. leadership as
verb). One sub-theme that emerged was that gender and class
identity categories were more prevalent in White women’s data,
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and ethnicity and religion in minority women’s data. A further
sub-theme of leadership enactment concerned career barriers to
progression. There were differences between the majority and
minority ethnic women regarding the extent to which they
perceived that others enabled or constrained their progression
into leadership positions. Ninety-five per cent (105)of
minority ethnic participants related barriers they had
encountered at work, compared to 40% (8)of the White women.
When considering how intersecting identities influenced
the extent to which they enacted their leader identities, most
of the White women (70%, 15) struggled to name specifics.
Additionally, some White women’s narratives suggested they had
self-identified/been identified as leaders from early
childhood, facilitating their enactment of leadership today:
At school I would volunteer to do things like to be a
house rep and I was a leader of the school orchestra and
a number of other orchestras ...I … did take
responsibility. (White female)
Two things that were said about me “...she is a born
leader and an organiser”… and in some ways even in some
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of the junior roles, I was often looked up to by others.
(White female)
The above accounts suggest that the women’s leader
identities were enabled early in their lives – from school and
early careers. However this was not prevalent in all
participants’ experiences. For example, one woman felt her
working-class background had been a barrier to progression,
which she had overcome through persistence:
I have just constantly plugged at it. …I don’t come from
anything other than a working class background and
therefore I went to a really rubbish school…I have never
found an absolute barrier but my class and my lack of
contacts and the fact that my parents didn’t have
contacts meant that when I did eventually get a job it
was at the lowest level in the organisation. (White
female)
The following quotes indicate how barriers on account of
gender were identified (and potentially strategically avoided)
early in the women’s careers.
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I think there were some (challenges) initially around
gender certainly because of where I was working, because
I worked in the financial sector and I think it was
particularly difficult to be perceived as a leader when
you are surrounded by leaders who are mostly men. (White
female)
Career barriers linked to the intersection of gender with
class were also discussed with regards to early career
experiences.
Nobody has plotted my career. My parents thought it would
be really good if I became a PA to a businessman. (White
female)
Coming from a very working class background, being the
first in my family ever to go to university, you know you
are breaking so many sorts of barriers by being the
first; so I think there comes a point where you realise
that your own insecurities and your own identity issues
are just the things that hold you back more, you know
sometimes feeling like an imposter. (White female)
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When I think about it ...my leadership is very much
followership as I expect people to follow the way in
which I lead. (Black female)
Along with the popularly referenced leadership traits, there
were additional subtle characteristics discussed, such as
managing managers, tolerating diversity and showing a sense of
humour as contributing to the making of a good leadership.
In contrast to their White counterparts, all the minority
women perceived more concrete, external barriers and
challenges to enacting their leader identities. They tended to
describe social/structural rather than personal psychological
barriers. There were several references to others denying or
questioning minority ethnic women’s leadership capacities
based on stereotypical assumptions.
Sometimes there is an assumption about their (minority
ethnic women’s) capacity to lead and whether people would
actually follow them. (African-Caribbean female)
Sometimes people don’t think that ethnic minority women
can lead because they may appear to have less confidence
or assertiveness because of coming across quieter. They
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may not speak up, perhaps not expressing their views as
forcefully as maybe their White counterparts. (Asian
female)
Despite personal definitions of leadership that embraced
ethno-cultural identities (presented in the previous section),
the women faced a different type of leadership defined and
sustained by institutional culture. This type of leadership
was influenced by the demographic profile of those holding
most of the leadership positions in the organisations, that
is, White men. Most of the respondents (95%)were the only
person of colour at their grade within their building.
Consequently, the majority (90%) of the minority ethnic women
discussed having to ‘leave their culture at the door’ to fit
into their organisation’s culture and advance in their
organisation. Those who opted out of this reported serious
consequences for non-conformity. For example, 40% of the
Muslim Asian women reported that their clothing prompted
others to make assumptions about them and served as ‘blockers’
to developing authentic relationships.
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I think being an Asian woman, plus I wear a headscarf, I
think some people find it difficult to relate to that.
(Asian female)
In terms of progression and leadership opportunities, the
minority ethnic women generally perceived that the challenges
were exacerbated at senior levels.
If you do something at a particular (i.e. senior) level
you will always be challenged...the challenge is a lot
harder for Black women. (African-Caribbean female)
Thus, it was generally believed that the only way to
progress was to adopt the dominant culture at personal cost,
or to leave.
There seems to be a need to assimilate ... leave parts of
you at home. In certain sectors assimilation/mirroring
became such a struggle that it led me to leaving the
organisation and setting up business on my own.(African-
Caribbean female)
A related challenge was breaking down the preconceived
and restrictive uni-dimensional impressions held by followers.
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Here, intersecting gender, ethnic and religious stereotypes
were prevalent.
When you are in leadership roles they still want to
stereotype you...you must be like this because you are
Muslim, or you must be like this if you are an
African/Caribbean woman...People try to box you in and if
you are a White leader I would imagine, I don’t know I’m
not one, or if you are a male leader you don’t have to be
defined by this very strict box, you can be whoever you
want to be. (Asian female)
Barriers to being ‘whoever you want to be’ constituted a
continuous wearing down of the minority ethnic women’s
authority. In one Black woman’s words “the challenges come
daily, minutely in so many contexts”.
In further exploration of leadership enactment, there was
a range of responses from White respondents regarding the
extent to which ethnicity may enable or constrain women’s
leadership abilities. This question also appeared to elicit
new reflections as several (70%) of the White women paused or
commented that they had not considered this before. In
35
response, a few (20%) acknowledged the privilege of White
ethnicity in leadership positions. Notably, none of the White
women equated personal experiences of gender discrimination to
minority ethnic women’s potential experiences of racial
discrimination. Neither did they adopt the ‘double jeopardy’
model by assuming that minority ethnic women’s experiences
would be an additive of their minority ethnicity and gender.
Although they did not go far as to say that
gender/ethnic/other social identity intersections influenced
leadership construction and enactment, all of the women who
responded in this way observed that society treated ethnicity
as a uniquely disadvantaged status that would invariably
further influence minority ethnic women’s leadership careers.
Even from school and hanging out with Indian friends, the
way people react to them and to me was different and they
would have different assumptions...in terms of who I was
and who they were, just by looking at them So yes, I am
sure there is a difference in terms of the way that I am
treated (as a White woman leader).(White female)
Well I’m sure there will be barriers and I’m sure it can
take longer, I’m absolutely sure about that, because that
36
is the way society is and I can’t equate obviously, being
a White woman, I can’t equate with those barriers myself.
(White female)
All the women recognised the significance of others in
fast tracking their leadership paths. However, only a minority
of women (40% of White women and 20% of minority ethnic women)
felt they received the necessary support. All the women
recognised the significance of relationships with line
managers, or other forms of indirect support (champion, mentor
or coach) for career success. The major difference between
majority and minority ethnic women’s views on how
relationships facilitated career progression concerned access
to networks. All the White women discussed opportunities they
had to belong to informal and official networks (e.g. for
women in banking or law professions) that had enhanced their
careers. Although virtually all the minority ethnic women
belonged to the RfO Network, many reported frustration with
perceived restricted access to the ‘closed’(informal)
organisational networks which directly impacted promotion
prospects and their path to visible leadership roles. For
37
some, support was evident for their White male colleagues. In
describing her organisation’s culture, one woman explained:
(It’s about)...promoting White male colleagues and
softening their fall or managing their
mistakes...colleagues gathering round... providing
mentoring/coaching to promote White males forms part of
the organisational culture. (Asian female)
In general, minority ethnic women felt they required more
guidance and support to counterbalance their lack of
networking opportunities. The quote below indicates some
awareness of the class barriers, intersecting with gender and
ethnicity that limit career progression.
I think that there needs to be something on equipping
Black women to navigate around organisations. Because we
do not have the same networks or my father wasn’t a
banker necessarily; we don’t necessarily have the same
network circles. That means we have to learn how to play
the game, nobody is telling us what the rules are and so
I do think there is something around equipping us to
navigate around organisations. (Black female)
38
We will now consider our findings in the context of the
literature on leadership and leadership identity formation.
Discussion
This qualitative study adopted an intersectional lens to
examine the leadership experiences of a relatively under-
studied group. An intersectional framework, which assumes that
social identities work together to define people’s
experiences, revealed how gender, ethnicity and other
identities played out in British White and minority ethnic
women’s constructions and enactment of leadership.
Reviews of leadership literature critique the limited
consideration of diversity in this significant area of
organisational studies (e.g. Ayman & Korabik, 2010; Chin
2010). The White women in this study demonstrated awareness of
contemporary models of leadership including its distributive
and visionary dimensions. In contrast, the minority ethnic
women’s self-definitions of leadership appeared to indicate a
simultaneous internal and external orientation that was
39
grounded in their ethno-cultural identities. This external
orientation parallels servant leadership models. The servant
leader is follower-centric; seeking to meet others’ needs and
develop them, contributing to follower satisfaction (Stone,
Russell & Patterson, 2004).However, the minority women’s
apparent heightened attention to follower diversity suggests
an ‘other’ orientation that parallels other culturally nuanced
leadership models. One example is the ‘Ubuntu’ model of
leadership derived from South African cultures. ‘Ubuntu’ has
been defined as ‘humaneness’ - embracing a spirit of caring,
community, harmony, hospitality, respect and responsiveness
(Mangaliso, 2001). At the core of this philosophy lie respect,
dignity and care for individuals and groups. Connection with
the collective parallels the minority ethnic women’s external
orientation of leadership, an apparent outcome of their
experiences as minority individuals. This conceptualisation
of leadership also broadly fits with emerging models of
leadership effectiveness in a global world. Like
Multicultural Leadership (Thomas, 2005), sensitivity to
difference in self and others reflects psychological awareness
of personal identities, potentially including awareness of
40
one’s disadvantaged and privileged positions and seizing
opportunities to learn through others’ world views. Authentic
leadership (Avolio and Gardner 2005) is predicated on the idea
that by heightening their self-awareness, regulating their
behaviour and acting as a positive model, leaders will foster
authenticity amongst followers. Authenticity refers to the act
of owning one’s personal experience and achieving consistency
between one’s inner thoughts and feelings with one’s external
behaviour. From this perspective, attention is drawn to the
tension between public and private presentations and how
minority ethnic and female leaders manage this relationship.
As assumptions of (gender and ethnic) neutrality in
leadership privilege majority groups (in this case, White
ethnicity and male gender), it is unsurprising that the women
named their disadvantaged identities in discussing barriers to
progressing and enacting leadership. White women discussed
class (even though this was not explicitly asked) and minority
ethnic women discussed ethnicity. The women differed regarding
the extent to which they could exercise the privilege of
freely enacting their leadership identities. Most of the
White women had not previously considered the privilege that
41
their Whiteness bestowed in the positions they held. Neither
did any minority ethnic woman discuss having had a privileged
upbringing or education. However, minority professionals are
often privileged in some ways. One study demonstrated how
minority professionals negotiated their privileged status
across context and in interaction with others (Atewologun &
Sealy, in press). However, we are more attuned to noticing
disadvantaged, rather than privileged, identities (Ely, 1995).
Privilege is often invisible and unconscious (Choules, 2006);
the absence of perceived tension may signal its presence. In
this study, no woman (of any ethnicity) mentioned ethnic or
class privilege without prompting, suggesting leadership
development is required in this domain. This is perhaps
unsurprising; privilege is frequently unearned and taken for
granted, with many subjects having no recognition of the
privileges that accrue from being White, male, middle class,
non-disabled and so on. There is a tendency to downplay the
active part people in positions of power and privilege play in
policy-making and the organisation of labour which prevent the
full participation of minorities in society. Leonardo (2004)
states that ‘Privilege is the daily cognate of structural
42
domination’ (p.148). Thus the acknowledgement and
problematisation of privilege is crucial to gaining a deeper
understanding of leadership and the workings of organisations.
Gender in isolation was not stated as a barrier for some
Black women in enacting leadership. However, there was rich
evidence of the salience of multiple minority identities in
defining leadership experiences. Also notable was Asian
women’s more frequent mention of cultural and religious
identities, compared to ‘racial’ (or skin colour) identities
by Black women. Further research is required to understand
within minority ethnic group differences in leadership
experiences.
Overall, the study demonstrated the interplay of
identities in women’s leadership experiences. The findings
reinforced Ospina and Foldy’s perspective on race/ethnicity as
“lived and carried out in leadership rather than a demographic
variable” (2009, p.881). It also extends this list,
suggesting the significance of culture, class, and religion in
leadership experiences. Class and religion may be more
salient categories of difference in the UK compared to the US.
British scholars have demonstrated how social class often
43
closely intertwines with minority ethnicity. In one study,
‘Black professional’ identities were as much about changing
class status as ethnicity for early career graduates (Kenny &
Briner, 2010). Another study indicated that early formative
experiences of racism combined with social class transition
enabled middle class Blacks to signal class membership,
minimising the probability of racial discrimination (Rollock,
Gillborn, Vincent, & Ball, 2011).In the current study, class
was raised by the majority rather than minority ethnic women.
This perhaps reflected the middle class status of many of the
(minority ethnic) managers and professionals, rendering their
class privilege invisible. Further research is required to
examine how class privilege intersecting with other minority
identities may facilitate leadership.
The study suggested more implications for leader identity
management for minority ethnic women compared to their White
counterparts. On one hand, their leadership self-constructions
were infused with ethnic and cultural references. On the
other hand, they reported that progression and leadership
enactment were dependent on discarding atypical identities and
assimilating into dominant cultures. The need for minority
44
ethnic professionals to engage in various identity management
strategies for career advancement has been widely documented
(e.g. Bell, 1990; Helwin, 2003; Parker, 2005; Atewologun &
Singh, 2010). . Future research could focus on how self-views
of leadership change over time for prototypical and non-
prototypical professionals.
Another aspect differentiating majority and minority
ethnic women’s experiences of barriers to enacting leadership
was the apparent role of time. The White women discussed
predominantly historical challenges to leadership and
progression. Perhaps they were able to manoeuvre early and
directly contest or exit environments unfavourable to their
development and progression. In contrast, minority ethnic
women appeared to report more current and pervasive
challenges. This pattern, of minority ethnic women facing more
barriers and having fewer options than White women as they
negotiate their career paths, reflects trends in the wider
labour market, for example, despite the fact that Black women
are well-represented at undergraduate level in UK higher
education institutions, they are almost invisible in the most
senior ranks of the sector (Mirza 2006).
45
Additionally, most of the White women appeared to
struggle to provide specific examples of challenges. They
hesitated and often paused, possibly indicating effort in
recalling past memories. In contrast, in response to questions
about challenges to leader development and enactment, the
minority ethnic women laughed and asked questions like ‘Where
do I start?’ The data collected about challenges to
leadership enactment were self-report perceptions rather than
independently observed, thus may reflect self-report bias.
Additionally, the qualitative nature of the data offered no
commentary regarding a quantifiable ‘double’ toll on minority
ethnic women. However, the data suggested a qualitative
difference in the nature of challenges facing women in their
leadership journeys.
Reports of daily challenges to leadership enactment
indicated that many of the minority ethnic women leaders faced
everyday microaggressions. Microaggressions are “brief and
commonplace daily verbal, behavioral, or environmental
indignities, whether intentional or unintentional, that
communicate hostile, derogatory, or negative …slights and
insults” (Sue, et al, 2007, p. 271). Microaggressionsare
46
directed on the basis of individuals’ gender, disability,
racioethnicity, sexual orientation, or other identities.
Research on the frequency, nature and impact of workplace
incivilities and microaggressions is growing (De Souza, 2008).
These findings suggest research into additional facets of
microaggressions. For example, differences in frequency of
microaggression over one’s career could be examined using
longitudinal designs.
Conclusion
This study demonstrated how identity intersections played
out in White, Black, Asian and minority ethnic women leaders’
experiences in the UK. Identities forged of racio-ethnicity,
gender, religion and class had significant influences on how
the women related to ‘leadership’. The main contribution of
this study was the application of intersectional identities to
reveal the women’s considerable variation in conceptions and
enactment of leadership. Compared to White women, minority
ethnic women perceived greater links between personal, social
and leader identities, and described more current and
pervasive barriers to enacting their leader identities across
a range of sectors of employment in the UK. This exploratory
47
study has suggested several avenues for further research on
the subtleties and complexities of intersecting identities in
under-examined groups (as recommended by Diemer, 2002).
Limitations. This was a qualitative exploratory study of
an under-examined sample, conducted in line with
constructivist-interpretivist principles. The extent to which
the findings are expected to generalize to the wider
population are therefore limited. In adopting an emic approach
to leadership study, the participants self-defined as leaders.
While no standardised definition of leadership was utilised
and no measure of leader effectiveness taken, the study aimed
to examine self-constructions of leadership rather than
validate these against leadership outcomes.
Another limitation is that due to the purposeful (rather
than random) sampling method used, the findings could reflect
sampling bias. We purposefully over-sampled minority ethnic
women for theoretical reasons, due to the relative absence of
this group’s experiences in leadership scholarship in
management and education research. Additionally, the lack of
data triangulation and reliance on focus groups and interviews
may have restricted insights gleaned regarding how and which
48
identity intersections influence leadership identity and
enactment for these British women. Although the design of
mixed focus groups enabled rich data on collective experiences
of leadership in this sample, it restricted the ability to
analyse responses by minority ethnic subgroups. Additionally,
our sample is drawn from a broad range of sectors and as such
we are unable to comment on how organisational context,
specific sectors and differing professions impact on and shape
a particular kind of leadership practice1. Comparative research
across different economic sectors and with a variety of
professional groupings could provide further insights into the
themes that emerged from this study.
Researcher learning and reflections. Whilst working on
this project we found our different identities offered
complimentary and sometimes contradictory views on the data
and its interpretation. Our professional and personal
experiences sometimes meant we viewed the notions of identity
and leadership through different yet interconnecting lenses.
However, we often resolved such contradictions through ongoing
dialogue and debate, which often enhanced individual and
1 We thank an anonymous reviewer for drawing this to our attention
49
collective learning (e.g. regarding sociological vs
psychological perspectives on identity formation). .Overall
our personal learning as researchers has been enhanced through
the opportunity to engage in on-going dialogue, discussion and
professional activity on the themes of leadership and leader
identities.
Implications. Despite some limitations, this study does
suggest some implications for organisations and scholars. It
draws on an ecologically valid group’s lived experiences of
leadership. One practical implication is that there may be
merit in tailoring leadership development programmes not just
to women or professionals of colour, but potentially for women
of colour as one cohort. These will create identity safe
spaces for women to discuss how gender, ethnic, religious and
class intersections may influence career progression,
leadership beliefs and behaviours. Identity safe spaces
facilitate connections across boundaries and openness to
difficult feedback (Mendoza-Denton et al, 2010), conditions
that enable learning and development. The apparent divide
between the White and non-White women’s experiences and
definitions of leadership suggests there is scope for women of
50
all backgrounds to engage in collaborative dialogue (as
recommended by Cole, 2008) and jointly reflect on their
privileges to challenge and change universalist leadership
assumptions in organisations. In addition to the areas of
additional enquiry presented earlier, this study also offers
considerations for developing inclusive leadership theories
and practice. For example Ubuntu leadership is hypothesised
to offer added value to businesses today (Mangaliso, 2001).
If organisations actively leverage from minority ethnic
members’ unique leadership style, this may expand
organisational options for surviving current economic turmoil
and leading global multicultural teams.
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