Ethics and Integrity in the Commercial Environmental Laboratory Industry Insuring a Balanced Approach for Procurement, Laboratory Analysis and Data Production J. Farrell & D. Speis ACIL Mid Winter Meeting February 7, 2006 Washington, DC
Dec 18, 2015
Ethics and Integrity in the Commercial Environmental
Laboratory IndustryInsuring a Balanced Approach for
Procurement, Laboratory Analysis and Data Production
J. Farrell & D. SpeisACIL Mid Winter Meeting
February 7, 2006Washington, DC
2005 Meeting on Ethics and Integrity: Laboratory Focus
• Internal Programs
- Training & Education Clients & Employees
- Compliance Monitoring
Proactive Approach
Controlling Client Ethical Confrontations
• Establish Client Expectations
• Effective Staff Training
• Solid Documentation
• Establishing the Ethical Boundary“Know When To Just Say No”
• Active Participation in Regulatory Rulemaking
Ethics & Integrity Continuum
“No Hard Line”• Regulatory Role
- Expectation vs. Reality
• Client Role- Expectation vs. Reality
• Laboratory Role- Expectation vs. Reality
Regulatory Process & Expectations
• Rulemaking Process- Stakeholder Involvement- Responding to Stakeholder Involvement
• Accreditation- Ethics and Data Integrity Demonstrations
Client Processes and Expectations• Procurement – One Sided- Low Bid- Commodity Perspective- E-Bid- Penalties
• Execution of Services- High Quality- Defensible Data (QC & Integrity)- Regulatory Agency Support
• Post Delivery Intervention- Data Changes- Laboratory Self- Discreditation- Regulatory Support
Favorable Pricing Prompt Execution High Data Quality High Data Integrity Post Delivery Support
Client Expectations for Laboratories
Absence Of Loyalty
Absence Of Performance Incentives
Performance Taken For Granted
First Stop in the “Blame Game”
Rewards of Meeting Client Expectations
• ACIL Action Assuring Ethical Treatment What Business Ethics Do We Expect
From Colleagues? From Clients? From Regulators?
• Regulatory Process
• Client Process
• Communicating the Message White Paper? Newsletter Articles?
Integrating The Process“Getting the Message Across”
(Group Discussion)