ESTONIAN ICT

ESTONIAN ICTREDUCING ADMINISTRATIVE BURDEN

Population: 1.3 MillionSize: 45 227 km²Capital: TallinnLanguage: EstonianMember of EUCurrency: EuroGDP: 17 BEUR

INFORMATION SOCIETY INDICATORS

INFORMATION SOCIETY INDICATORSAll schools and government organizations have computers

INFORMATION SOCIETY INDICATORS97% of businesses use computers

INFORMATION SOCIETY INDICATORS76% of families have computer at home

INFORMATION SOCIETY INDICATORSEntire country is covered with a broadband connection

INFORMATION SOCIETY INDICATORSThree 3G and 4G networks

INFORMATION SOCIETY INDICATORS75% of homes have broadband connection

INFORMATION SOCIETY INDICATORSFree public WiFi areas

INFORMATION SOCIETY INDICATORSInternet access is a social right

INFORMATION SOCIETY INDICATORS99% of bank transfers are performed electronically

INFORMATION SOCIETY INDICATORS95% of income tax declarations made via the e-Tax Board

INFORMATION SOCIETY INDICATORS24% of votes were cast over the internet on 2011

INFORMATION SOCIETY INDICATORS66% of the population participated in the census via internet

e-IDENTITY

ID-Card• 2002 - introduction of

national electronic ID-Card• More than 90% of the population has one• Compulsory for all residents

ID-CardContains:Information shown on the card

ID-CardContains:Certificate for authentication (along with e-mail address [email protected])

ID-CardContains:Certificate for digital signature

Mobile-IDIntroduced in 2007Enables secure authentication and digital signatures via mobile phone

X-Road was launched in 2001

ESTONIAN INFORMATION SYSTEM

SOME ACHIEVEMENTS2000: Launch of e-Tax Board2000: Launch of m-Parking

SOME ACHIEVEMENTS2003: Launch of ID bus ticket2005: i-Voting was introduced

SOME ACHIEVEMENTS2007: Launch of e-Police system2008: Launch of e-Health system

SOME ACHIEVEMENTS2010: Launch of e-Prescription

HOW WE GOT THERE?

1996: Tiger Leap Foundation to support ICT in schools

2001: Look@world starts to build 500 Public Internet Access Points

2002, 2009 & 2010Computer usagecourses for 10%

of adult population under Look@world

project

ONLINE vs OFFLINEService Time spent on

E-serviceTime spent on offline service

Time saving (min)

Establishing a company 30 510 480

VAT declaration 7 68 61Social tax declaration 10 78 68

E-voting 6 44 38Parliamentary legislation system

7 26 19

Unemployment Fund self-service 13 37 24

WHAT’S NEXT?

USING ID-CARD AS A LOYALTY CARD

e-ReceiptOfficial e-mail = physical addressVirtual Resident (e-Estonian) Cross Border e-ServicesData Embassy

[email protected] YOU