Establish Kinder Garden School - Develope Project Manager

DEVELOP MANAGEMENT PLAN OF PROJECT ESTABLISH A PRIVATE KINDERGARDEN

February 20, 2011

Professor: MARC TONNON | Student: Vo Thuy Tran – KATE Vo

FINAL PAPER SUBJECT

PROJECT MANAGER

VIETNAM MBA CLASS

INTAKE 16



TABLE OF CONTENTS

1. PROJECT CHARTER .........................................................................................................1

1.1 Project purpose:................................................................................................................1

1.2 Measurable project object and related success criteria: .................................................1

1.3 Requirement: ....................................................................................................................2

1.4 Project description: ..........................................................................................................2

1.5 Risk....................................................................................................................................3

1.6 Milestone schedule. ...........................................................................................................3

1.7 Summary budget: .............................................................................................................4

1.8 Project approval: Investor. ..............................................................................................4

1.9 Manager and staff of project:...........................................................................................4

2. SCOPE MANAGEMENT PLAN .........................................................................................4

2.1 Project scope management ...............................................................................................4

2.1.1 Product scope description: .....................................................................................4

2.1.2 Project exclusion .....................................................................................................6

2.1.3 Project constraints ..................................................................................................6

2.2 The work breakdown structure (WBS) ...........................................................................7

2.3 WBS dictionary .................................................................................................................7

3. Requirements managements plan ...................................................................................... 10

4. Schedule management ........................................................................................................ 11

4.1 Milestone list ................................................................................................................... 11

4.2 Network diagram ............................................................................................................ 13

5. Cost management plan ....................................................................................................... 13

5.1 Activities cost estimates .................................................................................................. 13

5.2 Cost baseline, expenditures and funding requirement .................................................. 14

6. Quality management plan .................................................................................................. 14


7. Process improvement plan ................................................................................................. 15

8. Human resource plan ......................................................................................................... 16

8.1 Project organization chart .............................................................................................. 16

8.2 Role and responsibilities ................................................................................................. 16

9. Communication management plan .................................................................................... 18

10. Risk management plan ....................................................................................................... 19

11. Procurement plan ............................................................................................................... 21


1

1. PROJECT CHARTER

1.1 Project purpose:

In 2005, Vietnam has a ‘mini’ population explosion because people think

that the baby born under the auspices of a pig (12 animal designations) will

have good fate. Therefore, in 2008 demand of kinder garden increase

rapidly. The same situation will happen in 2011, so 2012 will be the “golden

time” to join this market. That is the reason why the project has been

undertaken.

- High profit investment in education industry.

- Respond demand of preschool children in local.

1.2 Measurable project object and related success criteria:

- Building a kinder garden has capacity server for 100 children.

- Set up operating process.

- Set up specialized program for kinder garden.

- Recruit and training staff.

Objectives of project are build up a kinder garden has good facilities,

advanced program and bring good feeling to parent and children. These

elements will attract customer to develop business.

Above all, education is a human field, so the principles of this project

and this business is create good environment to develop children.

Each and every child is a unique miracle of nature, as special and

individual as clouds and snowflakes, but all members of the human

family. We will acknowledge and respect the singular character of each

child, while gently guiding each child in a general direction toward fun

and fulfillment, gradually reinforcing the sameness in all of us. The

Kinder Garden will reach into the child to evaluate special skills of

music, imagination, physical, and other abilities, allowing personality and


2

spirit to germinate in a loving, caring way. It is our fervent, sacred duty

to work hand in hand with parent and child to build further structure upon

the solid foundation we will establish, and enhance the gifts each child

holds within. The Kinder Garden School will lovingly care and cultivate

each child as a flower in our Garden, to realize as fully as possible the

potential that resides in each and every one.

As the purpose of project, it has high requirement in training to

achieve the goal, such as service training, equipment training, and

curriculum training…

1.3 Requirement:

Establish a kindergarden has good curriculum and facilities for children

develop their body and mind in the age of 3 to 6.

Requirement in detail:

- Constructing supplier: guarantee the building is suitable and safety to

be use as a kinder garden.

- Program: science and suitable, modern to meet the need of children

development.

- Operating process and staffs: appropriate with the strategy of kinder

garden.

1.4 Project description:

Establish a private kindergarden has capacity serve for 100 children

- Location: Tuy Hoa – Phu Yen

- Timing: 1 years from Jul 2010 t0 Jul 2012.

- Set up curriculum for 3 grade in kinder garden

• 3 years old – 4 years old



- Recruit and training staff include:


3

• School board

• Teachers

• Other staffs

1.5 Risk

- Quality of building was not attained

- Curriculum is not authorized by Education department of local.

- Escalation of time project can not finish on the season of the

beginning of term escalation budget.

1.6 Milestone schedule.

Months

Mile

ston

e

7 8 9 10 11 12 1/2012 2 3 4 5 6 7

1. Administrative

formality set up

2. Constructing

3. Set up curriculum

4. Recruit and training

1 (manager of

school)

5. Set up operation

process

6. Recruit and training

2 (others staffs)

7. Accomplish and

running


4

1.7 Summary budget: (billion VND)

- Real estate: 3

- Constructing : 3.5

- Equipment: 0.5

- Set up program: 0.2

-

Total: 8 billion VND

Other : 0.8

1.8 Project approval: Investor.

1.9 Manager and staff of project:

- 1 project manager

- 1 construction expert

- 3 specialized expert ( education, preschool)

- 2 HR

- 2 administrative

2. SCOPE MANAGEMENT PLAN

2.1 Project scope management

2.1.1 Product scope description:

Children attend kinder garden to learn to communicate, play, and

interact with others appropriately. A teacher provides various materials and

activities to motivate these children to learn the language and vocabulary of

reading, mathematics, and science, as well as that of music, art, and social

behaviors. For children who previously have spent most of their time at

home, kindergarten may serve the purpose of helping them adjust to being

apart from their parents without anxiety. It is their first opportunity to play

and interact with a consistent group of children on a regular basis.

http://en.wikipedia.org/wiki/Teacher�

http://en.wikipedia.org/wiki/Language�

http://en.wikipedia.org/wiki/Vocabulary�

http://en.wikipedia.org/wiki/Reading_%28activity%29�

http://en.wikipedia.org/wiki/Mathematics�

http://en.wikipedia.org/wiki/Science�

http://en.wikipedia.org/wiki/Music�

http://en.wikipedia.org/wiki/Art�

http://en.wikipedia.org/wiki/Behavior�


5

Facility:

Completed construction has large classrooms, each measuring over 700

sq. ft. The attractive colors and numerous windows in each classroom

provide a bright and cheerful environment in which children can play and

learn. The hallway has been widened to allow more room for parents and

children at drop off and pick up time. The glass windows in the director's

office give a clear view of the entrance and hallway at all times. During

school hours, the education wing is used solely for the kindergarten, and is

safely secured from the rest of the building.

Outside It has a large playground area where the children can use riding

toys such as wagons, scooters and tricycles. It also has a climbing

structure, pails, shovels, and construction type trucks are available for the

children to use in the sand area.

Curriculum:

The goal of curriculum foster the cognitive and creative potential of

every child in a stimulating environment. It provide a developmentally

appropriate curriculum in an academic setting following the Department of

Early Education and Care Curriculum Guidelines. The program's curriculum

and teaching methods are grounded principles of child development.

Goals for 3-4 age Classes are:

- To provide opportunities for child to lead in activities and carry out

simple experiments.

- To give children the ability to articulate and express their emotions and

understanding on various topics.


- To provide a range of learning experiences catering to each child’s own

strengths


- To allow children to explore and learn through group assignments and

activities


6

Staff:

Staff is deeply committed to children and to providing a nurturing and

comfortable environment. All staff meet monthly to plan and coordinate

curriculum. The staff also participates in Early Childhood conferences and

workshops. All teachers meet or exceed the Early Education and Care

Department requirements for teacher certification. The kindergarten

teachers have certification from the Department of Education. Staff also is

able to draw upon their own experiences as parents themselves.

As the staff feels communication is of utmost importance, parents are

welcome to meet at any time with the teachers and/or the Director about

any concerns or questions they may have.

2.1.2 Project exclusion

This project launching base on demand of investor, all items of project

perform according researches of expertise that investor approved. This

project does not take responsibility for success of business after finish

(example: quantity of pupil, parents’ satisfaction degree, aesthetic of

building …)

2.1.3 Project constraints

- The budget of project limited in 8.5 billion VND.

- The milestone schedule in project charter has to obey by all

stakeholders.

- Breaches of contracts relevant have to treat base on each contract

items.


7

2.2 The work breakdown structure (WBS)

2.3 WBS dictionary

1.1 Facilities/ Base Building Description of work

- Put building project out to contract. - Supervise project. - Dealing with supplier all issue relevant.

Schedule milestones

Aug 1, 2011 – Aug 30, 2011 : put project out to contract, Sep 1, 2011 – Mar 30, 2012: base building, April 1, 2012 – June 30, 2012 : decorating.

Associated schedule activities

- Administrative formality - Fit up equipment

Cost estimates 3.5 billion VND Quality requirements

Quality approval by MOC and MOE

Establish a private kinder garden

4. Administrative formality

1. Facilities 2. Curriculums

3. Staffs

Curriculums training

Equipment training

Service training

Base Building

Equipment

Recruitment

Training

Facilities

Curriculums


8

Contract information

Contract of construction

1. 2 Facilities/ Equipment Description of work

- Learning about appropriate equipment for purpose of kinder garden

- Fit them up - Testing

Schedule milestones

Jan 30, 2012 – Mar 30, 2012: learning and set up Apr 1, 2012 - May 30, 2012: purchasing June 1, 2012 – June 25, 2012: fit up June 26, 2012 – June 30, 2012: testing


- Base building

Cost estimates 0.5 billion VND Quality requirements


- Purchasing contract - Fit up contract

2.Curriculums Description of work

Set up curriculum appropriate to purpose of school. Curriculum is based on research that has been done throughout the world, then taking that research and combining it to create a curriculum that has the most impact on pupils by using the best teaching practices and methods for development and later learning.

Schedule milestones

Aug 1, 2011 - Dec 30, 2011: learning Jan 1, 2012 – Mar 30, 2012: set up curriculum.


- Administrative formality

Cost estimates 0.2 billion Quality requirements

Approval by MOE


3.1 Staffs/ Recruitment Description of work

Recruitment staffs for school, include: board, teacher, other staffs


9

Schedule milestones

Nov 1, 2011 – Dec 15, 2011: recruit managers of school Apr 4, 2012 – Apr 30, 2012: recruit teaches and other staff


Cost estimates 50 million Quality requirements

teachers meet or exceed the Early Education and Care Department requirements for teacher certification. The kindergarten teachers have certification from the Department of Education


Labor contract

3.1 Staffs/ Training/ Curriculum training Description of work

Training staffs understand curriculum, and skill to perform best.

Schedule milestones

Dec 16, 2011 – Jan 30, 2012: managers training May 1, 2012 – June 30, 2012: rest of staffs training


- Set up curriculum



Staffs understand curriculum, and skill to perform best.

3.1 Staffs/ Training/ Equipment training Description of work

Training staffs purpose of equipment, and how to use them for best results.

Schedule milestones



- Fit up equipment



Staffs know purpose of equipment, and how to use them for best results.


10

3.1 Staffs/ Training/ Service training Description of work

Training staffs purpose of school, how to serve parent and children.

Schedule milestones





Staffs know to serve parent and children.

4. Administrative formality Description of work

Prepare require documentation for set up school and all relevant administrative formality (example: construction, curriculum, equipment...)

Schedule milestones

Whole project time


All activities

Cost estimates 0.1 billion Quality requirements

Project running fit to schedule, budget, and quality demand.


3. Requirements managements plan Project divided to 3-sub project and has 3-sup project manager in

facilities, curriculum, and HR.

Project manager communicate purpose to 3-sub project manager. Each

sub- project manager have to planned, tracked, reported their area to

project manager and in monthly meeting with investor.

Any changes that affect last result have to approval by project manager.


11

TRACKING REPORT SYSTEM

No. Title Description Timing Maker Authority

Reader

1 Activities

report

Activities tracking weekly Sub-project

manager

All

2 Progress

report

Progress of

project

weekly Sub-project

manager

Project manager

3 Financial

report

Financial status

of project

monthly Project

manager

Investor

4. Schedule management

4.1 Milestone list

Activities list 7 8 9 10 11 12 1 2 3 4 5 6 7

1.Facilities

1.1Basic building

1.1.1Put project out to contract

1.1.2Base building

1.1.3Decorating

1.2Equipment

1.2.1 learning and set up

1.2.2Purchasing

1.2.3Fit up

1.2.4Testing

2.Curriculum

2.1Learning


12

2.2Set up

3.HR

3.1Recruiting

3.1.1 Recruit managers of school

3.1.2 Recruit teaches and other staff

3.2Training

3.2.1Curriculum training manager

3.2.2Curriculum training staffs

3.2.3Equipment training manager

3.2.4Equipment training staffs

3.2.5Service training manager

3.2.5Service training staffs

4.Administrative formality

4.1Set up Administrative formality

4.2Facilities Administrative formality

4.3Curriculum Administrative formality

4.4 Others Administrative formality

7 8 9 10 11 12 1 2 3 4 5 6 7


13

4.2 Network diagram

(Figure appropriate to milestone list)

5. Cost management plan

5.1 Activities cost estimates

Activities Cost (million VND)

Real estate 3.000

Base building 3.500

Equipment 500

Set up curriculum 200

Recruitment 50

Training 80

Administrative formality 100

Operation 70

Other 500

Total 8.000

4.3

Begin End 4.1

4.2

1.1 1.2

2.1 2.2

3.1 3.2


14

5.2 Cost baseline, expenditures and funding requirement

6. Quality management plan Quality of the project divides to 3 areas and has different plan to manage.

Areas Manage quality method

Facilities

By supplier perform the role of constructing inspector.

(Chose constructing inspector at the same time put the project

out to contract.)

Curriculum

By education expertise hiring from MOE.

Test quality of curriculum after done each milestone, and whole

curriculum before submit to MOE for approval.

Staffs

By HR expertise, project manager and investor at the early

milestone of project.

By manager of school in recruit and training progress.

0

1000

2000

3000

4000

5000

6000

7000

8000

9000

7 8 9 10 11 12

Jan.12

2 3 4 5 6 7

Cost baseline

Expenditure

Fundingrequirement


15

7. Process improvement plan Process boundaries

Activities list Start End Inputs Outputs Data require

Stake holder

1.Facilities Aug 1, 2011

June 30, 2012

-capital

-HR Constructing PM

1.1Basic building

Aug 1, 2011

June 30, 2012

-capital

-HR Building -contract Constructing PM

1.2Equipment Jan 30, 2012

June 30, 2012

-capital

-HR Fit up equipment

-research

-contract Constructing PM

2.Curriculum Aug 1, 2011

March 30, 2012

-capital

-HR

Curriculum approval by MOE

Detail program

Curriculum PM

3.HR Nov 1,2011

Apr 30, 2012

capital

-HR

Staffs enough skill to perform

Certification

contract HR PM

4.Administrative formality

Whole project

Documentation

Administrative fee Approval

PM

Administrative staff

Target for improve performance:

Any activities have not catch the goals must improve follow the content

of project scope description (2.1.1). Improve project plan by sub PM and

approval by PM.


16

8. Human resource plan

8.1 Project organization chart

8.2 Role and responsibilities

Role: Project manager

Authority: apply project resource, make decisions, and sign approval.

Responsibilities: Developing the project plan, managing the project

stakeholders; managing the project team; managing the project risk;

managing the project schedule; managing the project budget; managing the

project conflicts; report to investor.

Role: Constructing PM

Authority: apply project resource and make decision in term of

responsibility area.

Responsibilities: Developing the constructing project plan, managing the

project constructing supplier ; managing the project constructing team;

managing the project constructing risk; managing the project constructing

schedule; managing the project constructing budget; report to PM .

Project

Manager

Constructing

PM

Curriculum

PM

HR PM Administrative

Assistants

Education

Expertise

Education

Expertise

Assistant


17

Role: Constructing PM assistant

Authority: apply project resource in term of responsibility area.

Responsibilities: support Constructing PM; report to Constructing PM

Role: Curriculum PM



Responsibilities: Developing the curriculum project plan, managing the

project curriculum supplier ; managing the project curriculum team;

managing the project constructing schedule; managing the project

curriculum; report to PM .

Role: Education expertise



Responsibilities: Develop the curriculum, daily programmers of kinder

garden school.

Role: Human Resource PM



Responsibilities: Develop the HR project plan; managing the project HR

risk; managing the project human resource schedule; managing the project

HR budget; report to PM.

Role: Administrative assistants



Responsibilities: support sub project managers and PM; report to PM.


18

9. Communication management plan Stakeholder Interest Assessmen

t of impact

Strategy Person

responsible for

Manager of

education

office of Phu

Yen province

Authorize

license,

timing

Comply

condition (Use

push

communication

method)

PM

Manager of

pre-school

department

Authorize

license,

timing

Comply

condition (Use

push

communication

method)

PM, sup PM

Education

inspector of

education

office

Authorize

license,

timing

Comply

condition (Use

interactive and

push

communication

method)

PM, sub PM,

administrative

staff

Construction

inspector of

construction

office

Authorize

license,

timing

Comply

condition (Use

interactive and

push

communication

method)

PM, sup PM,

administrative

staff

Construction

supplier

Profit Quality of

building,

profit,

timing

Bargaining

power, supplier

relationship

(Use interactive

PM, sup PM


19

and push

communication

method)

Investor Profit Budget,

quality,

timing

Keep up dating

process, good

communication

( use push

communication

method)

PM

Project

manager

team

member

Performance Timing,

quality

Influencing,

commission,

build

relationship

(Use interactive

and pull

communication

method)

PM, sub PM

10. Risk management plan Methodology:

At any time during the project, any risk factors or events should be

brought to the attention project manager using Email or some other form of

written communication to document the item. The project manager is form

of written communication to document the item. The project manager is

responsible for logging the risk to the Risk Register. Notification of a new

risk should include the following Risk Register elements


20

• Description of the risk factor or event, e.g. conflicting project or

operational initiatives that place demands on project resources, design

errors or omissions, weather, construction delays, etc.

• Probability that the event will occur.

• Schedule Impact. The number of hours, days, week, or months that a

risk factor could impact the schedule.

• Scope Impact.

• Quality Impact. A risk event may result in a reduction in the quality of

work or products that are developed.

• Cost Impact. The impact the risk event, if it occurs is likely to have on

the project budget.

Role and responsibilities:

Risk activities Responsibility

Risk identification All project stakeholders

Risk Registry Project Manager

Risk Assessment All project stakeholders

Risk Response Options Identification All project stakeholders

Risk Response Approval Project Managers

Risk Contingency Planning Project Managers

Risk Response Management Project Managers

Risk Reporting Project Manager

Budgeting

Others cost’ of cost performance baseline include funds estimates need

for risk manager included in – 0.5 billion VND

Timing

Risk manager process will be perform throughout the project cycle life


21

Activities list 7 8 9 10 11 12 1 2 3 4 5 6 7

1.Facilities 1.1Basic building 1.1.1Put project out to contract 1.1.2Base building 1.1.3Decorating 1.2Equipment 1.2.1 learning and set up 1.2.2Purchasing 1.2.3Fit up 1.2.4Testing 2.Curriculum 2.1Learning 2.2Set up 3.HR 3.1Recruiting 3.1.1 Recruit managers of school 3.1.2 Recruit teaches and other staff 3.2Training 3.2.1Curriculum training manager 3.2.2Curriculum training staffs 3.2.3Equipment training manager 3.2.4Equipment training staffs 3.2.5Service training manager 3.2.5Service training staffs 4.Administrative formality 4.1Set up Administrative formality 4.2Facilities Administrative formality 4.3Curriculum Administrative formality

11. Procurement plan

Item/Service Justification Needed By Authorize approve

Constructing building

Need for facility of school, we do not manage by we self. We need a construction supplier.

Sep 1, 2010 PM

Constructing inspector

Need for quality management, we do not manage by we self. We need a construction inspector supplier.

Sep 1, 2010 PM

Equipment Needed for complete facility of school; we do not make this

Apr 1, 2012 Constructing PM


22

item

Education expertise

Test quality of curriculum after done each milestone, and whole curriculum before submit to MOE for approval.

Feb 1,2012 Curriculum PM

Training Need for training process Dec 12,2011 HR PM

Stationary Needed for operating process July 1, 2011 PM

*Type of contract suggests by sub PM in their area and approve by PM

Establish Kinder Garden School - Develope Project Manager

Documents

requirements

constructi

develop management

related success

apply project

care department

work breakdown

project constructing