Self Service – Better Service and More Time Ian Evans, Innovation & Integration Manager Innovation & Integration – Data, Analytics & Insight
Aug 12, 2015
Self Service – Better Service and
More Time
Ian Evans, Innovation & Integration Manager
Innovation & Integration – Data, Analytics & Insight
DIO – What we do
The Defence Infrastructure Organisation (DIO) plays
a vital role in supporting our armed forces by
building, maintaining and servicing what the men
and women who serve our country need to live,
work, train and deploy on operations.
Geographic Information Within DIO –
Where We Were
GI largely locked away in old systems & technology
Bespoke applications hindering moving forward
Geographic Information Within DIO –
Where We Were
GI largely locked away in old systems & technology
Bespoke applications hindering moving forward
Geospatial Analysts spent majority of time making
maps & maintaining data
Customers had a lag between requesting service
and receiving output
Little resource to add value to GI
Geographic Information Within DIO –
Where We Are Going
Channel Shift customers
Give better results, quicker (for everyone!)
Provide solutions in new ways
Able to redeploy geospatial resources to higher
value tasks
Geographic Information Within DIO –
How Do We Get There?
Small team from a GI background
Didn’t want to experience similar upgrade problems
as before
Work within system constraints
Use solution that supported “Build easy, build fast,
build many” approach
Conclusion was to use ArcGIS Platform, and use it
off the shelf
Estate Policy – The Problem
Required to see many datasets together, on a
national and local scale
Interested in the relationship between the MOD
estate and those we need to liaise with
Many maps produced, trying to display different
datasets in the same geographic area
Estate Policy – The Solution
Build simple “Viewer” Web Mapping Application
using ESRI UK RADAR product
Focus was on Marine Planning, so dealt with that in
first iteration
Many other teams will be interested in similar sorts
of data, so ensure reusability of services
Byelaws Signage – The Problem
When an area is byelawed, signs need to be placed
around the boundary
Maps are required to be produced
These maps take lots of time to produce, and have
to be of certain format/output standard
Need to be communicated and discussed with a
wide audience, difficult with traditional outputs
Byelaws Signage – The Problem
When an area is byelawed, signs need to be placed
around the boundary
Maps are required to be produced
These maps take lots of time to produce, and have
to be of certain format/output standard
Need to be communicated and discussed with a
wide audience, difficult with traditional outputs
Byelaws Signage – The Solution
Tackle the part that took the most time –
communication between those involved, the estate
manager and the geospatial analyst
Produced Web Mapping Application that allows the
user to add points where they want byelaws signs
to be placed
This can be seen by the wider community, and
edits/amendments made before the geospatial
analyst produces the final maps
Bird Box Locations – The Problem
Needed to record the locations of bird boxes on one
of the nature reserves
Traditionally paper based exercise
Accuracy of data was variable
Bird Box Locations – The Solution
Use ArcGIS Online & the Collector app to allow
users to collect the location of bird boxes in the
field
Will allow easy updates of data, when new boxes
added or locations changed