Esoa

SOA219 Leveraging SAP ESOA

business value scenarios

© SAP AG 2007, SAP TechEd ’07 / SOA219 / 2

Contributing Speaker

Ravi Swaminath Director Services, SAP America, Inc.


Learning Objectives

After this session, you will be able to:Understand SAP’s Enterprise Services Business Value ScenariosUnderstand Enterprise Service (ES) BundlesGain insight into the benefits of ES BundlesIdentify how ES Bundles fit your solution / roadmapLearn where to find out more about ES bundles

SOA Roadmap with ES Bundles

Enterprise Bundles

Enterprise Services -

Business Value Scenarios

Benefits of Enterprise Service Bundles


Enterprise Services –


What are Enterprise Services

How are Enterprise Services used

The Advantage of Enterprise Services


Enterprise Service-Oriented Architecture (Enterprise SOA)

Enterprise service-oriented architecture is the blueprint of a service-oriented architecture of SAP for current and future SAP customers

Enterprise SOA adds an enterprise level business meaning to the service-oriented architecture

It combines the reliability and extensive functionality providedby SAP’s extensive enterprise applications with the flexibility of services based on open standards

Leveraging SAP NetWeaver, it allows the seamless integration of SAP, legacy and third party software into composite applicationsthat can enhance and innovate key business processes

The SAP Flavor…


Enterprise Services: A New Abstraction Layer

Productized Enterprise Services

CustomerPartner SAP

Composite

Applications

Harmonized Enterprise Model and Service Interfaces

based on Global Data TypesAbstraction from Implemented

Business Logic


What Makes a Service an Enterprise Service?

ReadabilityGlobal data type – (Analogy - book: letters available to build meaningful words)Messages and service cut – (the sentences have the same grammar)Taxonomies of Process Components, Business Objects, Interfaces -(The chapters in the book have the same structure)

ReusabilityReuse of services makes up the value of the ESR

GranularityBusiness Objects

SOA Roadmap with ES Bundles

Enterprise Bundles



Benefits of Enterprise Service Bundles


Customer Motivation for Enterprise SOA

Strategy motivated1

Business Motivated2

Technology motivated3

There are three main motivations driving an Enterprise Architecture and/or enterprise SOA approach.

Change of Business ModelIT StrategyUpgrade / Release planningMerger & AcquisitionOutsourcing

Drivers

Business Process OptimizationBusiness Process HarmonizationEnd-To-End Process IntegrationValue Chain Collaboration & Optimization

TCO reductionHW/SW Consolidation / harmonizationData UnificationService-oriented Design, Development and DeploymentEnd User ProductivityBusiness Information Management


Business Agility

Integrated Enterprise

Enterprise Resource Planning

Operational Excellence

Business as a Network

Business Process Platform

1990s 2000s 2010s

From Operational Excellence to Business Agility Deliver Competitive Advantage with a Business Process Platform

+


Future Business Application Portfolio*

* Gartner Research 24 May 2006 ID Number: G00139084

75% Buy(Packaged Business

Process Applications)25% Build

60% BuyPackaged Business

Process Applications/„Platform Applications“

10%Build

30%Compose

Today

enterprise SOA

Leverage SOA flexibilityby using an appropriateimplementation method

Requirementsand Design…


Delivery of Enterprise Services

Productized Enterprise Services

CustomerPartner SAP

Composite

Applications

Enhancement Packages

Deliver enhancements –

including enterprise service bundles –

to enterprise systems


Customers Can Adopt Innovation at Their Pace

SAP ERP 2005

SAP NetWeaver

2006 2007 2008 2009 20102005

New ReleaseERP on

BPP

ERP with

Enhancement

Packs

Suite with Enhancement

Packs

Suite on

BPP

Rest of SAP Business Suite

Enterprise SOA reshapes software delivery and consumption

mySAP Business Suite as stabil core

Continuous stream of innovation through enhancement packages

Enhancement Packages


DIFFERENTIATION

PRODUCTIVITY

4

Service-enabled applications

4FLEXIBILITYService enablement Upgrade applications

1

Clean master data

1 CONSOLIDATEClean master data

2

Integrate processes

2AUTOMATEIntegrate processes3

Manage information

3MEASURELeverage information

5

Texas Instruments: Reduced the time to partner Carl Zeiss: Reduce time and cost to integrate new General Electric: 400-500 new launches, better

Texas Instruments: Reduced the time to partner Carl Zeiss: Reduce time and cost to integrate new General Electric: 400-500 new launches, better

Compose applications

5REDESIGNBuild composites

Customer-s

pecific

Path

The Business Path to Enterprise SOA: Stepwise Creation of Business Value


Enterprise SOA as the Convergence Point of Business and IT

Integration Platform

Purchaser Production Planner

Accountant Portals that help people do their work

SAP NetWeaverPeople Integration

Information Integration

Process Integration

SRM PLM ERP SCM CRM

Composite Applications

Business Engineering

Enterprise services will offer flexible integration for inter- and intra-enterprise processes.Enterprise services platforms will emerge.Huge ecosystem will develop and innovate around service platforms.

Enterprise SOA

The business is the starting point and drives the IT landscape, not vice versa.Flexibility is the key to growth and survival.Few companies can provide complete (industry) business solutions.

https://dwdf032/disk_d/Pictures/_/public/_OneVoice/2Miscellaneous/People/lr_03_0054.htm

https://dwdf032/disk_d/Pictures/_/public/_OneVoice/2Miscellaneous/People/lr_03_0053.htm

https://dwdf032/disk_d/Pictures/_/public/_OneVoice/2Miscellaneous/People/lr_01_1054a.htm

SOA Roadmap with Enterprise Services

Enterprise Bundles



Benefits of Enterprise Service


Governance Changes Driven by Enterprise SOA

In order to archive the main challenges that involves enterprise

SOA based solutions you need to define the following topics:

New roles, tasks and organization

New implementation methodology

New tools, rules and guidelines for governance and operations

Plan

Build

RunEnterprise SOA based Applications


ES Workplace –

The Public ESR

ES Repository

Legacy Systems

Composition Environment

1.0

CRM/SCM/S

RM System

ERP System

(NW 04s)

N:1

‘Side-car’

Customer Business ApplicationsES Workplace

Partner App1

Download ESR

content Service Implementation

Competitor App2

1

e.g. Soarian Solution2

e.g. Oracle, Cognos, SAGE

Enterprise Services can be installed

separately!

Functionality

Enh. Package

SimplicityServ. Enabl.


ES Repository –

Tool framework

DB

UI C

lientServer

Enterprise Services Builder

ES Builder Server Framework

Query Service & Cross ReferencesImport/Export & CMS interfaceInternationalizationChange list ManagementVersioningLockingAuthorization & Authentication

ES Builder Client Framework

Layout Building Blocks

Personalization

Navigation Client-server frameworkConsistent look and feel across different editorsBased on Java Web StartVersioning of objectsTransport of objects using CMSOrganization of shipment content


ES Repository –

Enabling Service Design Lifecycle and Governance

Objects organized by Software Component Versions and Namespaces

Dependencies defined on SWCs

enable reuse of

objects

Setup of naming conventions for better management

Contract first interface design (WSDL)

Interface documentation

Supports open standards (WS and CCTS)


The Services Registry

SERVICEIMPLEMENTATIONSERVICE

ENDPOINT

INVOCATION

PROVIDER

CONSUMER TOOLS

(e.g. Visual Composer)ESR

SERVICE DEFINITIONS

CONSUMER APPLICATION

CONSUMER

Which services are modeled or implemented in the landscape?

Which services can be invoked in the landscape?

Where to publish the invocable service endpoints?


Methodology for Composite Implementations

Business requirement specificationScenario & process designTechnical architecture

1. Requirement

Design

Consumer ModelIdentified Process Components and Business ObjectsMapped Consumer model to servicesService interface definition

2. Consumer / Provider Model

Provider ImplementationOptional, additional Development & CustomizingConsumer ImplementationProcess CompositionDeployment

3. Development / Handover

Plan Build

Run Enterprise SOA based Applications

Supporting IT OrganizationGovernance and OperationsOrganizational aspectsNew roles and tasksNew implementation methodology


In Detail: Skills for Composite Implementations

Business Process Expert

Application Expert

Technical Architect

Business Process Integration (XI)

People/Information Integration

Tech

.Exp

erts

Platform Technology (BASIS)

Composition Expert

Software Engineering & Development (JAVA )

Software Engineering & Development (ABAP)

Consumer / Provider model DevelopRequirements &

Design

With a strong business / industry knowledge, the business process expert connects the business and the IT side and delivers the business requirements

Application expert has the expertise in the relevant functional domain, knows the business processes and available services.

With the corporate SOA reference strategy in mind, the tech. architect translates the business requirements into tech. solution design on top of the existing landscape

The XI expert will provide access to the ESR, define new service interfaces and implements B2B integration scenarios

With his technical expertise the portal/BI consultant will expose the composite business process to the end user front end using the available channels (portal etc.).

With his system expertise, the platform expert will build the esoa landscape and

provide the other team the tools to develop and deploy the composite solution

The composite expert will use the NW CE environment to implement the business process steps

The Java developer is responsible for the user interface development and required logic/services developed at the composition layer (java stack)

The ABAP developer is responsible for service enabling/enhancements of SAP backend applications and user interface development (Webdynpro for ABAP)

Involvement - High Medium Low

Dev

. Exp

erts

Bus

./App

. Exp

ert


Consolidators

(Application Expert)

Developer

Technology Experts

Enterprise Architects

Disruptive Innovators

Beyond Composite Implementations: New Roles and Tasks –

the “People Side”

of eSOA

Repository Keepers

Business Process Landscape

IT Platform

Business Process Expert

© SAP AG 2007, SAP TechEd ’07 / SOA219 / 37U

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Role 1

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Role 2 Role 3

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Solution Landscape and Its Roles TODAY

Integration Specialist

Application Developer

Application Configurator

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SEnterprise SOA and its Roles TOMORROW

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nter

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Des

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Repository

Keeper

Service Developer

Consolidator

Ente

rpris

e A

rchi

tect

Business

Process

Expert

Disruptive

Innovator


New Organizations within Your Company – a Need for Change

Enterprise SOA introduces a new dynamic: business services that are shared across business units and applications. These services in SOA require new governance models to avoid contention between business units.

In the world of traditional IT, the ownership of business applications is shared between the IT organization and the business unit that uses the application.


Enterprise SOA Competence Center Centrally organized instances will take care about overall picture

Planning & Mgmt. Functions

Consulting Functions

SOA Competence Center

Operations Functions

Enterprise Architecture ManagementBusiness EngineeringProject Portfolio Mgmt.Requirements Engineering & ManagementQuality ManagementInformation & Document Management

Project Support–

Project Management–

Requirements Engineering & Management

–

Application Architecture Design

–

Quality Assurance –

Software Configuration Management

Workflow / Service Enabling

Application Management Dataflow Management

Service ManagementOperations Management

Enterprise wide, process oriented integration of systems

based on re-usable, generic services

SOA Roadmap with Enterprise Services

Enterprise Service Bundles



Benefits of Enterprise Service


Introducing Enterprise Service Bundles

Enterprise Services Bundle Enterprise Services Bundles include everything you need to know to get the business capability up and running with the package

Out of the box service-enablement of mySAP ERP 2005 based on enterprise services

A definition of these enterprise services exists in the enterprise service repository

Consuming applications (planned)Links to applicationsSample codeBest practices Composites

Content and advice provided by SAP, its partners, and other customers, delivered via social medial technology (Wiki)

Grouped by main business scenarios Deliver high-impact business capabilityProvide “quick wins” for the business


ES Workplace –

What's in Each ES Bundle?

ES bundles have the following:The use case for the scenario, what it does, the pain points it addresses, and the business problem it solvesES bundle audienceProcess components used in that bundle Business objects used in that bundle Enterprise services used in that bundle Enterprise Guidance on how to use the specific bundle Enterprise Technical information about connectivity Lessons learnt–

(provide your own contribution as you use the ES bundle)

Links and resources for more information


Example: ES Bundle Customer Fact Sheet

Business Value

Immediate

access to customer data that supports and improves the interactions

of different roles (sales rep, sales / account manager, customer service rep)

Ability to quickly adopt, extend, and

modify the customer view and profile as business needs evolve

Use Cases

Sales associate field call

Customer service rep phone call

Customer service rep escalation call

Sales manager analysis

Sales manager incoming order analysis

Customer Service Rep

Sales Manager

Sales Rep Customer

Credit Info

Sales Orders

Customer Invoice

Sales Contract

Delivery


Showcase of the ES Bundle Customer Fact Sheet

Challenges in the business processes of the customer:Distributed organization with very small units working withintegrated business processesBusiness processes include partners of the customer (business processes across applications, systems and companies)New challenges in new markets -> high demand of flexibilityDemand of a simple, user centric access to data from all over the world at every time

Use of the ES bundle customer fact sheet will:provide all necessary information about customers for all sales peopleshow the advantages of Enterprise Services at the customerbe the starting point in the world of Enterprise SOA at the customer


Web Dynpro

ABAP

ABAP Objects(Local Business Objects)

ABAP Web Service Infrastructure

Architecture of the Implemented Application

Backend... ERP CRM

ES Bundle Customer Fact Sheet

Business Integration Layer

Technical Integration Layer

Process Composition / UI Layer

Service Client Proxies

Method calls (ABAP Objects)

Web services

Web services / RFC / BAPI

Frontend Application


First Bundles of Enterprise Services Delivered 2006 Available NOW, accessible via SDN (ES Workplace and ES Wiki)

BankingCurrent account management Loans managementAccount originationFS business partner maintenance

Higher EducationCourse approval processes

Public ServicesPublic services accounting structures

Order to CashCustomer fact sheetElectronic bill present-ment and paymentCredit management

Manufacturing / Prod. Development

Integration of quality management systemsIntegration of manufacturing execution systemsManufacturing work instructionsTechnical document management connectivity

SCMService parts managementDemand planningATP checkSupplier collaboration for the supply chain

Trading IndustriesDemand managementGlobal data synchronization

SRMSupplier Order Collaboration w/ SRMExternal Requirement Processing

InsuranceInsurance claims management

www.sdn.sap.com Enterprise SOA Explore Enterprise Services ( ES Workplace / ES Wiki)

NOWAVAILABLE

Year-End Shipment 2006Year-End Shipment 2006

http://www.sdn.sap.com/


Bundles of Enterprise Services Mid-Year Shipments 2007 –

PREVIEW*

EAMAsset ConfigurationMaintenance ProcessingMaintenance Service Collaboration

Trading IndustriesTrade & Commodity ManagementDemand Management v2

Order to CashCustomer Fact Sheet v2Electronic Bill Presentment and Payment v2Order to CashBank Relationship ManagementExternal cash desk

Hire to RetireAbsence Employee Time Request (Duet)Benefits and Compensation (Duet) Organizational Management (Duet)Personnel Admin. (Duet)Travel Management

ManufacturingBatch Traceability & AnalyticsIntegration of MES v2Integration of Quality Management Systems v2Preview them** in www.sdn.sap.com Enterprise SOA Explore Enterprise Services ( ES Workplace / ES Wiki)*Disclaimer: SAP reserves the right to change the ES bundles listed without prior notice.**Some of the bundles listed on this page can be previewed in the ES Wiki.

Mid-Year Shipments 2007Mid-Year Shipments 2007

AVAILABLE SOONin Jul/Aug ‘07

Service for CustomerCustomer Service ExecutionInternal Service Request (Duet)Advanced Meter Infrastructure (Utilities)

Idea to ProductTechnical Document Management Connectivity v2

Logistics ExecutionInventory LookupHandling of Business Events Yard and Storage MngtProcessesCustomer Collaboration for the Supply ChainSupply Network and Prod. Planning Processes Transportation collaboration and subcontractingKanban ProcessingManage devices through enterprise servicesManagement of tag IDs and tag observations



Bundles of Enterprise Services Year-End Shipments 2007 –

PREVIEW*

Logistics ExecutionIntegration with external Warehouse Mgmnt SystemIntegration with Transport Management SystemSupply Chain Operations & Execution in Oil&Gas

Order to CashOrder to Cash v2 (incl. B2B)Quote to Order for config. PdtsFin. SSC – Interco. ProcessingReal Estate ReservationAvailability Issue Resol. & Back Order Processing

ManufacturingBatch Traceability & Analytics v2

Public SectorPublic Sector Budget ManagementReserve and Commit BudgetMulti-channel tax & revenue management

* Disclaimer: As the roll-in for the winter edition is not completely finalized, the list of enterprise service bundles shown here is subject to change by SAP without prior notice. Not all Scenarios and Industries are listed here.

Year-End Shipments 2007Year-End Shipments 2007

PLANNED RELEASEin Dec 2007

Service for CustomerCustomer Service Execution v2

Procure to PayDocument BuilderProcure to Pay (incl. B2B)Outsourced ManufacturingSupplier Collaboration in the Supply Chain v2

Enterprise Asset MgmntAsset Configuration v2Maintenance Processing v2Maintenance Service Collaboration v2Project System

Hire to RetireHCM Master DataHCM Time ManagementHCM Org ManagementHCM Learning Solution

Banking & InsuranceAccounting IntegrationFS Business Partner Maintenance v2ISV Integration with Analytical BankingLoans Management Bus. Operations v2Insurance Billing & PaymentInsurance ext. claims investigationInsurance ext. reportingInsurance document vendorInsurance Credentialing

Trading IndustriesMerchandise & Assortment Planning Int. Chargeback ManagementPOS IntegrationRetail Unified Demand ForecastTrade & Commodity Management v2Trade Price Specif. Contract

HealthcarePatient AdministrationResource Planning and SchedulingMed. Activities, Patient Billing & Invoice Medical Documentation and Coding Medication and Materials ManagementCollaborative Health NetworkSupply Chain Healthcare Providers

And more ….Advertising Management (Media)Compliance relevant data exchange –eLogbook (Defense)Information Integr. Systems (GIS) (Defense)Environment Health and Safety (EH&S) ServicesIntegration of Learning Management SystemsSubscription Management (Media)


Customer Cases


Customer Case


Further Information

SAP Public Web:SAP Developer Network (SDN): www.sdn.sap.comBusiness Process Expert (BPX) Community: www.bpx.sap.comEnterprose

Services: www.sdn.sap.com

Enterprise SOA Explore Enterprise Services ( ES Workplace / ES Wiki)

Related SAP Education and Certification Opportunitieshttp://www.sap.com/education/



http://www.sap.com/education/


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SAP Certifications Related to SAP TechEd

Topics

Topic Exam Level Certificate Title Solution BasisABAP Professional SAP Certified Development Professional -

ABAP System Interfaces with SAP

NetWeaver

7.0SAP NetWeaver

7.0

ABAP Professional SAP Certified Development Professional -

ABAP System Interfaces with SAP

NetWeaver

7.0SAP NetWeaver

7.0

ABAP Associate SAP Certified Development Consultant –

ABAP Dev with NetWeaver

2004 SAP NetWeaver

2004

ABAP Associate SAP Certified Development Associate –

ABAP with SAP NetWeaver

7.0 SAP NetWeaver

7.0

ADM Professional SAP Certified Technology Professional –

NetWeaver

7.0 Platform SAP NetWeaver

7.0

ADM Professional SAP Certified Technology Professional –

NetWeaver

7.0 Security SAP NetWeaver

7.0

ADM Associate SAP Certified Technology Associate –

SAP Web AS Platform with Oracle SAP NetWeaver

2004

ADM Associate SAP Certified Technology Consultant –

NetWeaver

7.0 SysAd

with Oracle SAP NetWeaver

7.0

BI Associate Solution Consultant SAP NetWeaver

’04s –

SAP BI SAP NetWeaver

7.0

E2E Associate SAP Certified E2E Application Management Expert –

Change Control Mgmt SAP NetWeaver

7.0

E2E Associate SAP Certified E2E Application Management Expert –

Root Cause Analysis SAP NetWeaver

7.0

Java Professional SAP Certified Development Professional –

JAVA with NetWeaver

7.0 SAP NetWeaver

7.0

Java Associate SAP Certified Development Associate –

JAVA with NetWeaver

7.0 SAP NetWeaver

7.0

MDM Associate SAP Certified Application Associate –

Master Data Management 5.5 (SP04) SAP NetWeaver

2004

SM Associate Solution Consultant SAP Solution Manager 4.0 –

Implementation Tools SAP NetWeaver

7.0

SOA Associate SAP Certified Associate Enterprise Architect Enterprise SOA

XI Associate Certification Development Consultant SAP NetWeaver

2004s SAP NetWeaver

7.0

For a complete listing of certifications, please go to www.sap.com/services/education/certification

http://www.sap.com/services/education/certification

Esoa

Documents

sap teched

enterprise systems sap

sap america

enterprise level business

g00139084 sap ag

enterprise model

oriented architecture

sap netweaverenterprise