ESC 2011 Annual Report

Bold plans reach impact— new programs, innovative service, champions for nonprofits in metro Chicago

Executive Service Corps of Chicago 2011 Annual Report

ESC cares about the clients we serve, we care about the causes they support, and we care about the people they help. Our highly experienced and professionally trained volunteers equip our client organizations with leadership, managment, and governance skills critical for their health, growth, and sustainability.

HistoryESC was founded in 1978 by a group of civic-minded Chicago corporate leaders who wanted opportunities for themselves and their peers to “give back” to the community. Growing out of the Chicago Community Trust’s Life Options Program and with support from Chicago United and the United Way of Metropolitan Chicago, these founders recognized that by engaging their vast knowledge, skills, and experience, they could strengthen nonprofits. As a result nonprofits would be better equipped to serve the people and communities of metropolitan Chicago.

300 Experienced, Professional Consultants

Collaborative, Innovative Services

ESC enhances the overall impact of Chicago area nonprofits through professional, affordable consulting services enabling them to better meet the needs of those they serve.

Award-winning Professional Development

2011—A Year of Inspired VisionSteps Toward Growth in 2012

2011 was a year of intense energy and great strides—advances that inspired a bold, shared vision of the future and consensus on the aggressive action steps required to reach it.

At the beginning of the year, ESC engaged in a period of self-assessment, deliberation, and transition. Nonprofits struggled in an environment of unusually deep and lingering economic stress, facing a decrease in resources even as demand for critical service was increasing. The ESC mission to help was needed as never before. We recognized that ESC could not remain static; we needed to adjust our leadership, management, structure, governance, and operating style to fit the changing circumstances affecting all nonprofits.

By mid-year, our analysis resulted in Board adoption of a carefully formulated Growth Plan. ESC’s Growth Plan strategies and measurable tactics are transforming the organization, making ESC services more accessible and valuable to nonprofits and public agencies serving the community.

In 2011, ESC consultants worked with 177 nonprofit organizations in 185 client engagements, helping them to find lasting, affordable solutions and tools for leadership, management, and service. In 2012, ESC will continue to deliver core services, including Strategic Planning, Board Development, Transition Management, Interim Executive Director Placement, and Leadership and Team Coaching. As part of its transformative process and in response to emerging trends, ESC is building innovative new services in such needed areas as mergers and consolidation, partnerships and joint ventures and alternative sources of income.

We welcome your encouragement and feedback on every forward step. Walk with us in 2012. The heartbeat of this organization, its energy and advocacy for nonprofit services and the hundreds of thousands of people who rely on them, grows stronger with each individual commitment at every level of involvement.

Inside this report, you’ll find the strides already taken, the path ahead, and the many dedicated people and agencies joining the movement toward extraordinary nonprofit and public service for all.

Kristina Van Liew Chair

Michael P. Mulqueen Chair Designate

Pamela Wilcox President & CEO

2 | Executive Service Corps of Chicago | experience. solutions. change.

Social & Human Services36 organizations…20%Adoptions UnlimitedAmerican Red Cross of Greater ChicagoAssociation House of ChicagoBethel New LifeCambodian Association of IllinoisCareer PlaceCasa CentralCatholic CharitiesChicago Chesed FundChicago Commons AssociationChinese American Service LeagueChristian Outreach of Lutherans (COOL)Claretian AssociatesCleanslate Chicago—The Cara ProgramCommunity Renewal SocietyEl Hogar del NiñoEl ValorErie Neighborhood HouseFamily RescueHACESHoward Area Community CenterHyde Park Neighborhood ClubInterfaith Community PartnersLa Casa NorteLakeview PantryLife Enrichment Fund of the Levy CenterLove INC.Mano a ManoNeighborhood Housing Services of ChicagoOnward Neighborhood HouseOur Children’s HomesteadResidents for Effective Shelter Transitions (REST)Restoring the PathTeen Living ProgramsThe Voices and Faces ProjectYWCA Metropolitan Chicago

Civic, Advocacy & Philanthropy

31 organizations…18%AARP IllinoisAnti-Defamation League—Greater Chicago/

Upper MidwestChicago Committee on Minorities in

Large Law FirmsChicago Urban LeagueGreen City MarketHonor Flight ChicagoIllinois Coalition Immigrant & Refugee RightsIllinois CPA Society & FoundationIllinois Hispanic Chamber of CommerceThe Jane Goodall Institute—IllinoisLake County Community FoundationLakeside Community Development CorporationLatino Policy ForumLegal Assistance Foundation of ChicagoMetropolitan Tenants OrganizationNational Black MBA AssociationNGEN—Independent SectorOpenlands ProjectOrganization of the North East (ONE)Parkways FoundationRebuilding ExchangeResolution System InstituteRogers Park Business AllianceSpanish Coalition for HousingSpringboard FoundationStructural Engineers Association of IllinoisThe Renaissance CollaborativeThe Woodlawn OrganizationTooling and Manufacturing AssociationUnited Way of Metropolitan ChicagoWest Humboldt Park Family and Community

Development CouncilYNPN Chicago (Young Nonprofit

Professionals Network)

Health, Mental Health & Supportive Services

33 organizations…19%A Safe PlaceAbraham Low Self Help SystemsAlzheimer’s Association—Greater Illinois ChapterAmerican College of SurgeonsAspire, IncBelle Center of ChicagoCommunity Counseling Centers of ChicagoCREWEaster Seals Metropolitan ChicagoEdgeAllianceEsperanza Community ServicesFacing Forward to End HomelessnessFamily Christian Health CenterFranciscan Outreach AssociationGoldie’s PlaceGood News PartnersHealth for HumanityHealthReachHoward Brown Health CenterIllinois Caucus for Adolescent HealthIllinois Maternal and Child Health CoalitionInner VoiceI-PLUSNew Foundation CenterNICASANorth American Spine SocietyOrchard VillageOur Place of New Trier TownshipPADS Lake CountyRainbow HouseRenaissance Social ServicesRush NeuroBehavioral CenterWestside Health Authority

2011 Success Stories and Nonprofits served by Sector and Service Area*

El Hogar del Niñowww.elhogardelnino.orgThe Nonprofit: El Hogar del Niño, was founded in 1972 in Pilsen and Little Village, predominantly Latino Chicago neighborhoods. Serving over 300 children and their families, El Hogar del Niño provides bilingual and bicultural head start, daycare, preschool, family case management, and after school programs.

The Need: Swift action to stabilize El Hogar, which faced several threats to its organizational strength, including turnover in leadership at the Board and staff level, decline in program enrollment, decreased community and stakeholder engagement, and a need for financial expertise.

ESC Solution: El Hogar chose a trained Interim Executive Director from ESC’s placement pool to bridge its leadership gap. ESC deployed an Urgent Action Team of consultants with diverse skills and knowledge in financial management, human resources, strategic and business planning, board and fund development, communications, as well as a coach for the leadership team.

Immediate tangible benefit: From an organization once in significant distress, El Hogar today is building on the stability provided by ESC to look to the future. By strategically prioritizing, creating detailed action plans, and addressing each issue, ESC strengthened the organization’s staff and Board leadership, including hiring a new permanent Executive Director.

Cambodian Association of Illinoiswww.cambodian-association.orgThe Nonprofit: CAI was founded in 1976 to meet the needs of Cambodian refugees resettling in Chicago after fleeing the tyranny, brutality, and torture of the Khmer Rouge genocide in which two million Cambodians perished. CAI serves 5,000 in Illinois.

The Need: Strategic Plan and Succession Plan to strengthen board and staff and define organizational goals and objectives for CAI’s future.

ESC Solution: ESC’s skilled consulting team helped CAI accomplish a successful leadership transition in tandem with celebration of CAI’s 35th year of service and opening of its museum exhibition, Remembering the Killing Fields. The ESC team equipped the organization’s board and staff to install needed procedures and a strategic plan with objectives for greater community impact.

Immediate tangible benefit: Improved practices and financial policies and the creation of an online newsletter, one of the goals of the new strategic plan.

“The succession plan and strategic plan led by ESC will strengthen staff, board and define clear organizational goals and objectives. The expertise and focus we received from each ESC consultant was impressive, a value of $100,000 anywhere else. ESC was so affordable, we could not have done it otherwise.”

—Dary MienExecutive Director, Cambodian Association of Illinois

“ESC is such a deep resource. We never would have survived this transition without ESC’s support.”

—Cynthia Lau President, El Hogar del Niño

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Education & Youth27 organizations…15%Amandla Charter SchoolArden ShoreBoys & Girls Club of Lake CountyBrickton Montessori SchoolCenter for Community Arts Partnership—

Columbia CollegeChicago Public Schools—Office of College

& Career PreparationChicago Public Schools—Office of

Elementary School ProgramsChicago Training CenterErie Elementary Charter SchoolFirst Tee of Greater ChicagoGirls in the GameGlobal Youth Leadership InstituteHFS Chicago ScholarsLawrence Hall Youth ServicesLoyola University of Chicago—

Department of Alumni RelationsNational Association of Charter

School AuthorizersNewberry LibraryRosalind Franklin UniversitySit Stay ReadSt. Augustine CollegeSt. Benedict High School—ChicagoSt. Ethelreda School—ChicagoUmoja Student Development CorporationUniversidad PopularWorking in the SchoolsYouth Conservation CorpsYouthBuild—Lake County

Arts & Culture18 organizations…10%16th Street TheaterAmerican Theater CompanyArts Alliance IllinoisBarrel of MonkeysChanging WorldsChicago Artists CoalitionChicago Children’s ChoirChicago Dramatists WorkshopElmhurst Art MuseumGeneva Cultural Arts CommissionIntuit: The Center for Intuitive and

Outsider ArtJohn G. Shedd AquariumMorrison-Shearer FoundationMusic at Bethel Concert SeriesRiver North Dance ChicagoShattered Globe TheatreSwedish American Museum CenterTamboula Ethnic Dance Corporation

Public & Government Agencies

14 organizations…8%City of Chicago—Department of Family &

Support ServicesFoss Park DistrictFox Valley Special Recreation AssociationHanover Township—Cook CountyHinsdale Public LibraryLake County Health DepartmentLake County Planning, Building &

Development DepartmentOffice of the Attorney General—

State of IllinoisOne Good Deed Chicago—

Mayor’s Office, City of ChicagoStreamwood Park DistrictVillage of StreamwoodWauconda Park DistrictWaukegan Public LibraryZion Township—Lake County

Faith-Based9 organizations…5%Beth Emet Synagogue—EvanstonChicago Rabbinical CouncilCouncil for a Parliament of the

World’s ReligionsJewish Reconstructionist Congregation—

EvanstonMost Blessed Trinity Catholic Parish—

WaukeganReconciling Ministries NetworkSeabury Western Theological SeminarySt. James Catholic Church—ChicagoSt. Peter Lutheran Church—

Arlington Heights

2011 Success Stories and Nonprofits served by Sector and Service Area** An additional 9 organizations (5%) were engaged with ESC on a confidential basis through Passing the Torch.

Streamwood Park Districtwww.streamwoodparkdistrict.orgThe Public Agency: Streamwood Park District provides diverse recreational opportunities that are responsive to the needs of area residents to enhance the quality of life in the community.

The Need: Strategic Planning with defined objectives, measurable outcomes, and realistic timelines to focus Commissioners and staff.

ESC Solution: ESC provided a consultant team with Park District expertise and experience creating Strategic Plans with community buy-in. They focused Streamwood’s leadership on prioritized and tangible goals, including: improving Commissioner and staff cohesion for greater efficiency, developing a master and capital improvement plan that addressed the community’s needs equitably, and strengthening the customer service-focused organizational culture to harness input from the growing resident population.

Immediate tangible benefit: Since beginning their three-year Strategic Plan implementation in 2008, Streamwood Park District has aligned their Commissioners and staff around their shared goals and priorities, improved their finances and bond ratings, upgraded their employee force with enhanced skills and abilities, undertaken much-needed park renovations, enhanced their website to better inform the community they serve, and created a systemic process to gather and act on resident input.

Support in implementation: To guarantee Streamwood’s success ESC has supported them in every step of their three-year implementation. The Commissioners worked with trained ESC facilitators to undergo a self-assessment of their effectiveness, create Team Operating Principles to keep them focused on their critical role, and assess the Park District’s progress toward measureable targets along the way. Streamwood’s Executive Director worked one-on-one with an ESC coach to identify road-blocks, improve process agency-wide, and impartially hold everyone accountable to the defined goals.

Changing Worlds www.changingworlds.org

The Nonprofit: Changing Worlds fosters inclusive communities through oral history, writing, and art programs that improve student learning, affirm identity, and enhance cross-cultural understanding.

The Need: Changing Worlds engaged ESC to help explore how it could strengthen its volunteer infrastructure, contributing to a more systemic approach to managing, coaching, and supporting volunteers.

ESC Solution: ESC’s engagement team worked with Changing Worlds’ Executive Director and other members of the management team to evaluate specific needs and identify an action plan and structure that could be readily implemented without additional workload burden or cost.

Immediate tangible benefit: Changing Worlds benefited from database enhancement to better track volunteer experiences. To ensure the best possible experience for its volunteers, Changing Worlds added a Volunteer Coordinator, developed a handbook of policies and procedures, an orientation program, a volunteer recognition program and a recruitment process for bringing in new volunteers for skills-based projects. Partnering with ESC has provided Changing Worlds with an opportunity to strengthen its volunteer practices and enhance its capacity to work towards its mission.

4 | Executive Service Corps of Chicago | experience. solutions. change.

2011 Measures of ESC impact—Benchmarks for future growth

Top Demanded Services in 2011:27% Coaching—Coaching is one of the most powerful and cost effective ways to develop leaders and strengthen organizational performance. Studies have shown that coaching’s top impacts are improved communication and interpersonal skills, work performance, and self-confidence. 15% Strategic Planning—Good governance relies upon focused, informed strategic planning. Careful planning is integral to implementation and results, with buy-in from all interested parties. ESC assists nonprofits in the process of data-gathering, prioritization of tasks, and setting a course of action for desired, measurable outcomes. 14% Management & Operations—Cost-effective and efficient day-to-day nonprofit management can require a fresh perspective and a best-practices update. ESC provides expertise in financial management, human resources, and in strategic restructuring strategies. Such assessments strengthen infrastructure, improve operations and capacity for service. 11% Board Development—A strong Board works in partnership with staff leadership to effectively achieve strategic goals. Such relationships call for appropriate communication, structure, and trust. ESC assists nonprofits in building focused Board and staff teams that work well together. Additional Services: Fund Development, Endowment Planning, Marketing & Communications, Executive Transition Management & Succession Planning, Interim Executive Directors, and Passing the Torch Workshop.

Services being developed for implementation in 2012 and beyond:• Innovative alliances: mergers, consolidations, and partnerships• Alternative income development/social enterprise• Crisis intervention and urgent action teams

177 nonprofits equipped for future challengeNonprofits of every size and passion, serving the real-world daily needs of the men, women, children, and families who rely on them, gained the in-depth analysis, processes, procedures, and an ESC partnership required for lasting solutions and sustainable change.

22,000 hours of career experience, insight and transformative helpIn 2011, ESC’s professional, experienced consultants and coaches contributed a total of 22,000 hours of expertise, gathered throughout accomplished careers in the corporate and nonprofit sectors, focused on helping nonprofits survive, adapt, and thrive in metropolitan Chicago.

ESC Growth Plan 2012–2014 ESC’s Growth Plan is designed to enhance core programs, build resources to meet increasing demand, and serve more nonprofits and public agencies for greater impact. ESC believes that a diverse vibrant nonprofit sector provides vital services, creates strong communities, and fuels economic vitality and health.

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Where will ESC be in three years? What impact will we have? With transformative growth in each of the next three years, ESC will reach and strengthen more nonprofit organizations with the help that only ESC provides.

ESC’s plan for growth is a call to action—one nonprofit’s commitment to the nonprofits it serves—driven by the serious and disabling economic challenges that are threatening nonprofit services everywhere. To fulfill this commitment, ESC is enhancing its core services in governance, leadership, and management, and preparing to introduce innovative new services as social, economic, and political trends lead to new needs and demands in the nonprofit sector.

As a result of ESC’s growth, more people in metropolitan Chicago will have access to services that help them with health and wellness, knowledge and inspiration, and the support they need. This diverse and thriving nonprofit community will fuel the economic vibrancy and health of the communities of Chicago and its surrounding suburbs for decades to come.

Join us in this call to action, tell us what you thinkThe Growth Plan is a far-reaching three-year investment in service enhancement, innovative programs, and increased support for the nonprofit community in metropolitan Chicago. From your perspective, what impact can ESC make on the nonprofits you care about?Tell us at: www.esc-chicago.org, on LinkedIn or Facebook.

2011 Measures of ESC impact—Benchmarks for future growth

3,700,000 Chicago Area men, women, children, and families* ESC cares about the place we call home and the people who live here, who depend upon nonprofits for service they cannot afford or get elsewhere. As a member of the nonprofit family in metropolitan Chicago, ESC has a proud history of service and is committed to serving as the critical link between nonprofits in need and the collaborative professional care they require to enhance their impact now and for generations to come.

*estimated based on contact with 2011 clients

100% committed 2/3 Chicago and 1/3 surrounding communitiesESC resources are not restricted to Chicago, but available to any nonprofit or public agency in need of professional, affordable consulting services, equipping them to better meet the need of those they serve.

6 | Executive Service Corps of Chicago | experience. solutions. change.

Thank You ESC Champions!

Abt Electronics & AppliancesArriva Dolce Avant for MenBarker & MeowskiBarrel of MonkeysBarry Regent Quality CleanersBeanstalkRanjana BhargavaMary Jo Bollero and David CrumbaughThe Bootery of Highland ParkAlvin BorenstineBourdage PearlsCafé Aroma Café SelmarieCentury PensChicago Classical Recording FoundationChicago SkyThe Chopping BlockCollaboractionContinental StylistsDLA PiperDavid and Toni DunningElm Place Tailoring CleanersJerald P. and Ellen EsrickJessica T. Feldman

Fresh CosmeticsJackie GneppRobert J. Greenebaum, Jr. H20+—600 N. Michigan AvenueHarris Theater for Music and DanceLawrence HedblomHubbard Street Dance ChicagoIna’s RestaurantISIS on the ShoreMarshall M. Jacobson—Tours R Us ChicagoThomas A. and Sarah Jolie—

Hensley Mailing ServicesKafka Wine Co.Las Palmas Mexican RestaurantLaura MercierLotus NailsLuisa’s CaféMarbles, The Brain StoreGeoffrey McClellandMichael & MichaelNails Spa of WinnetkaThe Northern TrustPet Friendly Grooming SalonEllard Pfaelzer, Jr. Prairie Fire

Ravinia FestivalRenaissance Place CinemaMatt and Ruth Rodriguez—

Ruth’s Artistic FurnishingsRoger Beck PortraitsCarolyn O. RusnakRalph W. RydholmDavid Schreiber—Heritage TravelwareThe Silk ThumbToni S. SmithSteppenwolf Theatre CompanyAlan StoneSur La TableSutton StudiosPhyllis TabachnickTimeLine Theatre CompanyTreasure Island Trunk ClubTryst Beauty Salon & SpaTufano’s RestaurantWiggleyvilleWindy City SweetsR. James Young, Jr.

Sheldon BermanJames J. BriceJerad D. Browdy

Frank W. GardnerLaurence GoodRichard A. Greenberg

Morris A. KaplanEdward F. KoncelMary Longbrake

Joseph J. PtacinHenry H. Rodkin

In-Kind Donors

In Memoriam

ESC celebrates the champions of nonprofits named on these two pages who generously supported us in 2011 and the work we do together to ensure a vibrant nonprofit community for the people of metropolitan Chicago. ESC would not be able to provide critical services for those nonprofits in need without the continuing support of all our valued funders and donors, and so we thank you again!

Each year, ESC hosts an annual Celebration of Service luncheon, a tribute to all our volunteers who lend their time and talent to help Chicago area nonprofits and the people they serve. Celebration is our way to honor, recognize, and applaud the thousands of hours of the committed individuals we are proud to call ESC members.

Professional Consulting Services donated by ESC members in 2011 are valued at more than $3.6 million.

2012 Celebration of ServiceThursday, November 8, 2012The Standard Club of Chicago

Join us this year! Visit www.esc-chicago.org to contribute today and look for details of the Celebration of Service.

Note: ESC 2011 Audited Financial Data will be available on the ESC website at www.esc-chicago.org following completion of the audit and approval by the ESC Board of Directors.

www.esc-chicago.org | 7

$50,000 or moreAnonymousThe Searle Funds at The Chicago

Community Trust John D. and Catherine T.

MacArthur Foundation

$20,000–49,999Crown Family PhilanthropiesPolk Bros. Foundation Michael Reese Health Trust

$10,000–19,999Bank of America

Charitable Foundation

The Davee Foundation Richard H. Driehaus Foundation Lake County Community Foundation The Northern Trust Company

$5,000–9,999AnonymousThe Barbara Beré Foundation Helen Brach Foundation D & R Fund Bowman C. Lingle Trust Edmond and Alice Opler Foundation Barbara & Barre Seid Foundation Siragusa Foundation Stuart Family Foundation

$2,500–4,999AMSTED Industries Blum–Kovler Foundation Elizabeth S. Guenzel Charitable Trust HighTower Advisors Malott Family Foundation

$1,000–$2,499BCS Insurance Group Ceres Foundation ExelonGeraldi Norton Foundation Sulzer Family Foundation U.S. Bank

$500–999Akzo NobelHarris Bank Matching Gift Program Jocarno Fund

$100–499Chevron Humankind Matching

Gift Program George C. Dodge Foundation INC Board Takeda Pharmaceuticals

North America West Monroe Partners Matching

Gift Program

$10,000 or moreJacqueline GilbertLouise B. TrafeletKristina Van LiewR. James Young, Jr.

$5,000–9,999John C. BierbusseRichard G. ClemensRobert J. Greenebaum, Jr.Ralph W. RydholmToni S. Smith

$2,500–4,999Mary Jo BolleroJean M. BroomRonald E. DalyWendy L. DuBoeJerald P. EsrickGeoffrey McClellandEllard Pfaelzer, Jr.Joseph M. RossCarolyn O. RusnakPhyllis TabachnickMichael A. ThompsonJack D. TovinJill Wine-Banks

$1,000–2,499Alvin BorenstineJames A. BrandtThomas B. CaseRaymond M. Champion, Jr.Mark CraneWilliam CraneJohn C. Donaker, Jr.David W. and Toni DunningWilliam P. HallBrook HorwitzRobert S. HoustonRichard J. LoewenthalR. Ernest MahaffeyWilliam W. McLeodMichael P. MulqueenWilliam P. PetersJohn H. RosenheimDr. and Mrs. Myron E. RubnitzPeter R. SawersJulie SilversteinJules N. StiffelRobert E. Vanden Bosch

Monroe C. WaltonBerthold L. and Barbara WellerWilliam E. WhitneyPamela J. WilcoxMr. and Mrs. Stephen R. Wilson

$500–999John A. Bacon, Jr.Philip D. Block, IIIRosalie A. BonarPaul BrennerRobert E. ChamberlainJoe E. ClarkBill CosperBurton V. DuBoeGeraldine K. FiedlerMatthew A. GelbinDavid C. HawleyRichard S. HomerGeorge KrafcisinBurt B. LaskoMuriel N. LedererErik and Deborah OilerMatt L. and Ruth Rodriguez

$250–499Richard BasofinMary Beth Berkoff and

Brian HorwoodFrank J. BurnsBarbara BurrellLeslie S. and John B. Carothers, IIITheresa CollinsThomas W. CoyleJessica T. FeldmanNancy H. and Stephen G. FuhrmanDana GreenJohn N. HackettJanice HandMr. and Mrs. Walter F. Hoeppner, IIIEdward F. HuskissonMarshall M. JacobsonWalter H. KerrEva KripkeJohn KroeningMarcia E. LazarMarjorie W. LundyJohn B. MayerPamela J. PoundWalter S. RothMarcia P. Saper

Sam H. SaranBarron W. Schoder, Jr.John N. SchwartzDonnell J. SchwarzSandra K. SeimMr. and Mrs. Thomas A. SilbermanMichael A. SnipesEllen Solomon TuchJoan SteelAlan StonePamela StrobelRichard H. WatsonRobert R. WatsonMr. and Mrs. Edward S. Weil, Jr. Ken YoshitaniDennis A. Zavac and

C. Elizabeth Howland

$100–249Esther and John BenjaminHarold A. BergenEstelle BergerHeidi K. BiedermanH. Constance BonbrestPatrick BreslinEllen BrowneMaura Kate Burns and Gavin H. GillanNelson L. CarterLouis E. ChappuleJohanna DaltonJohn F. Farr, Jr.Michele FernandesJan FlapanSusan M. GaudBen S. GerberAndrew S. GinocchioMichael G. GormanEdward G. GourleyNancy R. GreenebaumMr. and Mrs. Ronald GurewitzMrs. Jacqueline R. HaffenbergLiela HalperinLinda T. HamiltonWilliam HassettLawrence HedblomMargaret E. HermanDiane E. HerrDouglas R. HoffmanRonald K. HolmbergJoan S. HueningJill and Joel Hurwitz

Gary and Mary JewelCraig L. KaiserJoyce J. and John A. Kelly, Jr.Edward and Susan KlingerCatherine KnottsChar W. KreuzRobert J. LipsigTheodore E. LobmanMr. and Mrs. James LoewenbergDavid MarienthalJeanne P. MayesMary Jane McCartMark J. and Kathryn M. McCarvilleLynda M McKayAdrienne MeiselPatsy J. MellottJonni L. Miklos-FinchCarl MonjeSuzanne MorganTimothy J. O’BrienMarie O’ConnorHadley C. PihlJerry C. PinneyJoann S. RasmussenJames M. RatcliffeThomas ReadAnne ReulandIrwin RossDaniel W. RyanEdna J. SchadeKristen SchneiderPhyllis SchroeterMr. and Mrs. Charles P. Schwartz, Jr.Howard B. SilvermanCameron SmithFrank A. SmithPamela R. SmithMartin H. SnitzerJohn W. StraubSheila G. TaltonSteve TerandoGlenn O. TorgersonMary Ann Van LiewFrank J. WaldeckLory and Rob WatsonJames H. WeissRichard W. WesterfieldOliver Ray WhittingtonGlenn WilkeAndrew WilliamsJames P. Zils

Funding Partners

ESC Volunteer and Individual Donors

ESC regrets that space limitations require that only gifts of $100 and more can be listed in the Annual Report.

8 | Executive Service Corps of Chicago | experience. solutions. change.

ESC LEGaCy CorpS

The individuals and families of the ESC Legacy Corps recognized below are safeguards of Chicago area nonprofits and the multitude of services they provide to those in need. Through their shared belief in the ongoing work of ESC and the critical importance of protecting this unique resource for nonprofits, they have set a trajectory of support for generations into the future. Each individual lifetime

gift of $10,000 or planned/estate gift of $25,000 or more to the ESC Endowment Fund demonstrates a passion for charitable giving to a diversity of nonprofits and builds Legacy Corps impact for ESC growth and services.

We invite your interest and questions about how to join them. Contact Gerri Cicchinelli at [email protected] or 312.870.5809.

AnonymousWinston C. Black, Jr.Joseph L. BlockMrs. Joseph L. BlockJames A. BrandtRobert E. BrookerJean M. BroomAndreason L. BrownEdward A. BruzewiczNelson L. (Lin) CarterRobert and Patricia ChamberlainRichard G. ClemensBill CosperMark CraneSurma A. DavidBill DrewryE. Stanley and Calista EnlundGeorge and Helen FanningCharlotte E. FiechterR. Neal FulkMr. and Mrs. Matthew A. Gelbin

Jacqueline and Howard GilbertJerome S. GoreLawrence W. GouglerRobert Greenebaum, Sr.William P. HallLes HammarSusan and Bob HoustonBill IngramLucile IshJohn C. JadelJohn C. and Louise S. JadelMorris A. KaplanPhilip and Ethel KlutznickMr. and Mrs. Paul J. LaFreniereCharles W. Lake, Jr.Richard LoewenthalWilliam L. and Helen K. LovingFrederick A. LueckerRobert P. MayoGeoffrey McClellandWilliam W. N. McLeod

Howard C. MorganJessalyn M. NicklasRobert and Evelyn NottelmannDorethea J. OsbayClaude and Annette PeckLouis J. PediciniBill PetersAlice S. PfaelzerEllard Pfaelzer, Jr.Joann S. RasmussenBetty C. RenekerJohn H. RosenheimJoseph M. RossNorman RossRalph W. RydholmSam H. SaranMrs. Arthur SawersMary and Peter SawersFrank SchnierowDonald G. and Phyllis H. SchroeterPatricia L. Sharpe

Karen A. SimsLinus O. SmithCarl and Barbara StanleyJules N. StiffelAlan StoneA. Dean SwiftMrs. Mary Lou SwiftThe Swift FamilyPhyllis TabachnickRichard L. ThomasKristina Van LiewRobert Vanden BoschDey W. WattsBarbara and Bert WellerBill and Nancy WhitneyRobert H. WilsonArnold WolffDennis A. Zavac and

C. Elizabeth HowlandFrank R. and Faye M. Zimmerman

ESC Legacy Corps

Building a Legacy

Because I know it is a good

investment in ESC’s long

term viability, I am a proud

member of the ESC Legacy

Corps, which makes

ESC strong and able to

serve the nonprofits of

metropolitan Chicago now

and into the future. Since

joining ESC’s consultant

corps in 2001, I have

served in innovative programs to address unique

and timely issues in the nonprofit sector and know

first-hand the unmatched resource of affordable expertise and experience ESC provides. Together the individual and family members of the Legacy Corps have invested funds amounting to over $2,000,000 as the core of our current Endowment Fund. This contribution provides financial stability, ensuring ESC’s longevity as a consulting resource dedicated to nonprofits and the men, women, children, and families they serve. I encourage you to join the Legacy Corps as a timeless investment in these vital services.

Ellard Pfaelzer, Jr.ESC Life Director & Chair of the Endowment Fund Trustees

Making a Difference Now and Into the Future

OFFICERSChairKristina Van Liew

Institutional Consultant & Senior Vice President, Merrill Lynch Private Banking and Investment Group1

Chair ElectMichael P. Mulqueen

Executive Director, Greater Chicago Food Depository

TreasurerJohn C. Bierbusse

Vice President & Manager of Research Administration, A.G. Edwards

SecretaryRobert J. Greenebaum, Jr.

Executive Vice President, Swett and Crawford1

Member-At-LargeJoseph M. Ross

President, Hendrickson International

Vice ChairsJames A. Brandt

Vice President & General Manager, Zurn Industries—Marland Clutch Division

Geoffrey McClellandSenior Vice President & Director of Media Operations, DDB-Chicago

Toni S. SmithPartner, Spencer Stuart

Jules N. StiffelChairman, The Stiffel Company

Louise B. TrafeletExecutive Director, Project Exploration

Jill Wine-BanksManagement Consultant, F & H Solutions1

General CounselRichard S. Homer2

Of Counsel, DLA Piper1

President & CEOPamela J. Wilcox2

Executive Service Corps of Chicago

DIRECTORSRonald E. Daly

Chairman & Chief Executive Officer, Océ North AmericaJohn C. Donaker, Jr.

President, Johnston & Chapman Co. David W. Dunning

Senior Vice President & Wealth Management Advisor, The Private Client Reserve at U.S. Bank1

Jerald P. EsrickPartner, Edwards Wildman Palmer1

Sharon Gist GilliamChief Executive Officer, Chicago Housing Authority

Matt L. RodriguezSuperintendent of Police, Chicago Police Department

Carolyn O. RusnakDirector of Endowment Development, Jewish Federation of Metropolitan Chicago

Ralph W. RydholmChief Executive Officer & Director, EURO RSCG Tatham

Julie SilversteinPresident & Chief Operating Officer, Eved1

2011 Board of Directors

Arnold M. BerlinChairman, Norlin Music, Inc.

James J. BriceSenior Partner, Arthur Andersen & Co.

Nelson L. (Lin) CarterScout Executive, Boy Scouts of America

Robert E. ChamberlainExecutive Vice President, St. Paul Federal Bank for Savings

Mark CraneOf Counsel, Foley & Lardner

Jacqueline GilbertDirector of Education, The Rosenwald School

William P. HallExecutive Vice President, Duff & Phelps, Inc.

Edward F. HuskissonSenior Vice President, Swift & Company

Lucile IshDirector of Office for Civil Rights, U.S. Department of Health and Human Services

Morris A. Kaplan3

Chairman Emeritus, Sealy Incorporated

Lawrence E. KlingerVice President of Quality Assurance & Regulatory Services, Swift-Eckrich

John KroeningSenior Vice President & Management Supervisor, Campbell Mithun Esty

Muriel N. LedererSenior Marketing Manager, Arthur Andersen & Co.

Howard C. MorganSenior Midwest Executive, Citibank

Ellard Pfaelzer, Jr. Chairman Emeritus, The Bruss Company

Joann S. RasmussenFounding Board Member, Executive Service Corps of Chicago

John H. RosenheimChairman, Universal Training Systems Co.

Sam H. SaranAssistant to Chairman & Director of Corporate Communications, Inland Steel Industries

Peter R. SawersVice President, Towers Perrin

Alan StoneSenior Vice President, Stone Container Corp.

Phyllis TabachnickManaging Director of Private Client Services, J.P. Morgan Securities1

Ron TevonianDirector—Network Systems R&D, Bell Labs/AT&T

Jack D. TovinGroup Vice President & Director, Container Corporation of America

Robert E. Vanden BoschSenior Partner, Harris Investment Management

Barbara WellerNonprofit Consultant

Berthold L. WellerVice President—Engineering, McDonald’s Corporation

William E. WhitneyChairman, Ogilvy & Mather Chicago

Dennis A. ZavacPresident, Executive Service Corps of Chicago

Life Directors

1Current Affiliation 2Ex Officio Director 3Deceased

ChairMichael P. Mulqueen

Executive Director, Greater Chicago Food Depository

Immediate Past ChairKristina Van Liew

Institutional Consultant & Senior Vice President, Merrill Lynch Private Banking and Investment Group1

Chair ElectRobert J. Greenebaum, Jr.

Executive Vice President, Swett and Crawford1

TreasurerJoseph M. Ross

President, Hendrickson International

SecretaryJulie Silverstein

President & Chief Operating Officer, Eved1

Vice ChairsJohn C. Bierbusse

Vice President & Manager of Research Administration, A.G. Edwards

Toni S. SmithPartner, Spencer Stuart

Jill Wine-BanksManagement Consultant, F & H Solutions1

General CounselRichard S. Homer2

Of Counsel, DLA Piper1

President & CEOPamela J. Wilcox2

Executive Service Corps of Chicago

James A. BrandtVice President & General Manager, Zurn Industries—Marland Clutch Division

Ronald E. DalyChairman & Chief Executive Officer, Océ North America

Jerald P. EsrickPartner, Edwards Wildman Palmer1

Wendy KrittSenior Director of Global Consumer Relations & CP Operations, Kraft Foods1

Geoffrey McClellandSenior Vice President & Director of Media Operations, DDB-Chicago

Kevin RochfordManaging Director & Senior Resident Officer, Bessemer Trust Company1

Matt L. RodriguezSuperintendent of Police, Chicago Police Department

Ralph W. RydholmChief Executive Officer & Director, EURO RSCG Tatham

Louise B. TrafeletExecutive Director, Project Exploration

Daniel E. WeilSenior Managing Director, Mesirow Financial1

R. James Young, Jr. Chairman, Allstate Canada

2012 Board of DirectorsDIRECTORSOFFICERS

25 East Washington Street, Suite 1500Chicago, Illinois 60602-1804www.esc-chicago.org

25 East Washington, Suite 1500Chicago, Illinois 60602-1804

Consulting & Volunteer ResourcesNancy Fuhrman

Vice President of Consulting Theresa L. Collins

Director of Consulting OperationsYvette Schmidt

Director of Volunteer Resources & TrainingHeather Greenwell

Manager of ConsultingMichele Fernandes

Coordinator of Volunteer Resources & TrainingMarcia Zayas

Program Assistant

Finance & AdministrationEstelle Berger

Vice President & Chief Financial OfficerKathy Anderson

AccountantSteve Albert

Coordinator of Office SystemsDelores Garmon

ReceptionistJade Lang

Receptionist

Institutional RelationsBill Cosper

Vice President of Institutional RelationsJaclynn Jutting

Coordinator of Institutional Relations

Marketing & DevelopmentJo Posselt

Vice President of Marketing & DevelopmentGerri Cicchinelli

Manager of Donor DevelopmentBrady Donaldson

Coordinator of Marketing & Development

Strategic InitiativesSusan Fort

Director of Strategic Initiatives

ESC Professional StaffPamela J. Wilcox

President & Chief Executive Officer

experience. solutions. change.

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Chicago, IL

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Our MissionESC’s experienced and trained volunteer consultants strengthen nonprofit organizations across the greater Chicago area by bringing them leadership, management and governance skills that are critical to the growth and sustainability of the nonprofit sector.