ERP Systems - J. Mack Robinson College of Business · • ERP vendors offer SCM and CRM modules ... familiar with the ERP system, how to ... ERP Systems for Specific Industries
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Systems Before ERPStandalone computer systems in diff t d t t th t t “t lk”different departments that cannot “talk” to each other • People have to key in information from
another system to their system to do their work
• Data entry errors accumulate• Data entry errors accumulate• It is difficult to track orders• It is difficult to share information across
departments and divisions
ERP• ERP vendors offer software modules for
finance, Human Resources (HR), , ( ),manufacturing, inventory, etc.
• Modules are easily integrated with one another and use a shared database
• Organizations may purchase individual modules for critical functions and add modules gradually
• ERP vendors offer SCM and CRM modules that integrate with the ERP modules
• Software must be configured for each organization
Individual institutions in the University System of Georgia
• PeopleSoft ERP modules were implemented one by one at different USG institutions (GSU and later UGA)
• The financial module implemented about 6 years agoThe financial module implemented about 6 years ago caused major disruption (GRAs could not be paid until October) but allows administrators to track expenditures online; closing of the books at the end of the fiscal year is less harried
• The payroll module was implemented in spring 2005 with minor glitches (the PeopleSoft module assumes that employees work for 12 months and not 10 months, so d li t l ith th t idealing separately with the summer semester is complicated and has resulted in errors); payroll involves direct deposit only, and employees view pay information online
• Regents’ goal is to have an ERP system that integrates data from all USG institutions
• Integrate financial information• Integrate customer order
information• Standardize and speed up
manufacturing processes• Reduce inventory• Standardize HR information
Integrate financial information
I tibl d t b d• Incompatible processes, databases and systems are replaced
• A single set of processes, a shared database, and integrated applications are usedFi i l i f ti i li bl d• Financial information is more reliable and available quickly to personnel who have permission to view it
• Athens police officers have to call a dispatcher for warrant checks and• Athens police officers have to call a dispatcher for warrant checks and motor vehicle information
• “…dispatchers have to use as many as three computer screens to get the data officers need”
• The new system would allow officers to access information from laptops in their police cars and to produce online reports that have required fields, so that important information is not left out
• Supervisors will be able to review reports as soon as they are entered by officers and not after officers return to the station at the end of their shifts