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Page 1: Eroski_english

EROSKI presentationEROSKI presentation

Page 2: Eroski_english

ContentsContents

A A look at Eroskilook at Eroski

02 02 About EroskiAbout Eroski

03 03 Main StrategiesMain Strategies

04 04 Lines of businessLines of business

05 05 Eroski and its stakeholdersEroski and its stakeholders

06 06 Eroski in figuresEroski in figures

01 01 Eroski’s HistoryEroski’s History

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A look at EroskiA look at Eroski

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01 Eroski’s History01 Eroski’s History

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19691969

01 Eroski’s History01 Eroski’s History

EROSKI, S. Coop. set up EROSKI, S. Coop. set up Ten consumer co-operatives, made up Ten consumer co-operatives, made up of workers and consumers, decideof workers and consumers, decideto come together and form to come together and form EROSKIEROSKI

002

0505

19741974

Our commitment to education and Our commitment to education and the defence of consumer rightsthe defence of consumer rightsled to the creation of the led to the creation of the CONSUMER EROSKI magazineCONSUMER EROSKI magazine

19781978

Our customers’ shopping baskets start toOur customers’ shopping baskets start tofill up withfill up with EROSKI own brand products EROSKI own brand products, , then also known as white brand products then also known as white brand products because their packaging was white and bluebecause their packaging was white and blue..

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19811981

01 Eroski’s History01 Eroski’s History

The The first EROSKI hypermarketfirst EROSKI hypermarket, inaugurated, inaugurated in Vitoria, a real milestone for a company in Vitoria, a real milestone for a company that until then had only consisted of that until then had only consisted of supermarkets.supermarkets.

002

0606

19931993

We opened a We opened a laboratory of our ownlaboratory of our own at at our headquarters in Elorrio (Vizcaya) our headquarters in Elorrio (Vizcaya) to control the quality of our products.to control the quality of our products.

We embarked upon We embarked upon the travel businessthe travel business. .

The hypermarket in Pamplona openedThe hypermarket in Pamplona openedthe first EROSKI petrol stationthe first EROSKI petrol station

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01 Eroski’s History01 Eroski’s History

1997

20022002

We set up, together with Groupe Les We set up, together with Groupe Les Mousquetaires (second biggest retail Mousquetaires (second biggest retail group in France), group in France), ALIDISALIDIS, an , an international alliance to enable us to international alliance to enable us to purchase products at better prices at purchase products at better prices at purchasing centres.purchasing centres.

0707

20002000 We extended EROSKI’s presence We extended EROSKI’s presence on the Internet by launching on the Internet by launching Online purchasing.Online purchasing.

19971997 Setting up of theSetting up of theEROSKI FoundationEROSKI Foundation

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20072007

2002

01 Eroski’s History01 Eroski’s History

The takeover of The takeover of CapraboCaprabo, in addition , in addition to being a memorable milestone into being a memorable milestone in 2007, certainly strengthened our 2007, certainly strengthened our business projectbusiness project..

20052005 EdekaEdeka, the leading German , the leading German retailer, joinedretailer, joined ALIDIS ALIDIS

0808

20042004We opened in Vitoria our first We opened in Vitoria our first ABACABACstore, selling cultural, educational, store, selling cultural, educational, play and leisure products.play and leisure products.

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02 02 About EroskiAbout Eroski

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02 02 About EroskiAbout Eroski

MISIÓNWe are aWe are a consumer co-operativeconsumer co-operative in which the in which the workers are owners and the consumers are workers are owners and the consumers are members.members.

Our project is a guarantee of sustainability: Our project is a guarantee of sustainability:

• We are from here, local.We are from here, local.• We are not a subsidiary. The decisions We are not a subsidiary. The decisions

are taken here.are taken here.• We cannot be taken over. Collective We cannot be taken over. Collective

ownership: the workers. ownership: the workers.

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02 02 About EroskiAbout Eroski

Owner-workers:Owner-workers:More thanMore than 14,733 member-workers 14,733 member-workers

Member-consumers and Friends of the Foundation:Member-consumers and Friends of the Foundation:MMore than 603,589 consumersore than 603,589 consumers

Joint governanceJoint governance::Board 50% workers and 50% consumersBoard 50% workers and 50% consumers

Re-investment of profits in the communityRe-investment of profits in the community::We earmark We earmark 10% of profits for society10% of profits for society

1111

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02 02 About EroskiAbout Eroski

MISIÓN

Business modelBusiness model

1212

Third biggest group in terms of purchasing in Europe.

Purchasing management creating benefits difficult to achieve on an individual basis

Negotiates purchasing of Own Brand, Discount and Top Price items

International alliance to centralise purchasing

3

Greater involvement Thanks to be being a

co-operative.

International alliance to centralise purchasing

Distribution logistics system

Property business at the service of

the core business

Multi-format and single

brand model

1

2

3

4

5

Managers and workers strongly involved and linked.

Culture of worker participation in sales point management.

Greater involvement thanks to be being a co-operative

1

To cushion the fluctuations in shopping habits and market conditions.

Access to greater shares in consumer spending.

Brand recognition.

Multi-format and single brand model

2

More than 20 logistics platforms

Present in 8 autonomous communities

Distribution logistics systems

4

Used to serve the core business.

As a vehicle for growth.

Property business at the service of the core business

5

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03 03 Main StrategiesMain Strategies

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DIVERSIFICACIÓN

03 03 Main StrategiesMain Strategies

CRECIMIENTO

Commercial strategiesCommercial strategies

VeryVery competitive prices competitive prices in in

the basic shopping basket: the basic shopping basket:

food, fresh produce and food, fresh produce and

non-foodnon-food

More attractive More attractive offeroffer for for

customerscustomers

Fresh produce - Greater range and specialisationFresh produce - Greater range and specialisation - Better prices- Better prices

Food - Leading own brandFood - Leading own brand - Wide range- Wide range

Non-food - Extension to SPNon-food - Extension to SP - Focus on HP- Focus on HP

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DIVERSIFICACIÓN

03 03 Main StrategiesMain Strategies

CRECIMIENTOCommercial strategiesCommercial strategies

Greater promotional intensity-Greater promotional intensity-

focus onfocus on promotion:promotion:

40th anniversary, 3x2, 2x140th anniversary, 3x2, 2x1

1515

- Modernise current chainModernise current chain- New formats- New formatsImprovement of theImprovement of the chainchain

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DIVERSIFICACIÓN

03 03 Main StrategiesMain Strategies

CRECIMIENTOCompany model strategiesCompany model strategies

Transformation intoTransformation intoCo-operativesCo-operatives

Member-consumersMember-consumers

Big change approved at an Big change approved at an Extraordinary Assembly, Extraordinary Assembly, thethe protagonists protagonists of which of which will be thewill be the workers workers themselvesthemselves

More More than customersthan customers

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04 04 Lines of businessLines of business

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04 04 Lines of businessLines of business

HYPERMARKETSHYPERMARKETS

SELF-SERVICESELF-SERVICE

115

482

SUPERMARKETSSUPERMARKETS

524

173

359FOOD DOMAINFOOD DOMAIN

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04 04 Lines of businessLines of business

NON-FOOD RETAILING

TRAVEL AGENCY

LEISURE LEISURE CULTURECULTURE

PERFUMEPERFUME

HORECALEISURE SPORT

OPTICIANSOPTICIANS PETROL STATIONS283

37 57

347

7 306

2020

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05 05 Eroski and its stakeholdersEroski and its stakeholders

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DIVERSIFICACIÓN

05 05 Eroski and its stakeholdersEroski and its stakeholders

CRECIMIENTO

EROSKIEROSKI

MemberMemberworkerworker

CommunityCommunityCustomerCustomer

Fundamentos

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DIVERSIFICACIÓN

05 05 Eroski and its stakeholdersEroski and its stakeholders

EROSKI

Customers, our priorityCustomers, our priority

EROSKI, in its determination to satisfy EROSKI, in its determination to satisfy

its customers, has come up with its customers, has come up with

different proposals to take this project different proposals to take this project

forward.forward.

EroskiEroski

CommunityCommunity

MemberMemberworkerworker

CustomerCustomer

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DIVERSIFICACIÓN

Customers, our priorityCustomers, our priority

EROSKI

Entorno

More than More than 108108 million euros passed on to million euros passed on to

Customers in promotionsCustomers in promotions::

Collaboration in family savingCollaboration in family saving

WithWith campaigns campaigns3x2 y 2x1, 20% when purchasing 3x2 y 2x1, 20% when purchasing two products or 30% if you buy two products or 30% if you buy three or more. Or the 1, 2 and 3 three or more. Or the 1, 2 and 3 euro deal in which the price of euro deal in which the price of hundreds of items is rounded down.hundreds of items is rounded down.

1.1 With you, for savings1.1 With you, for savings

1.2 With you, for health and

wellbeing

1.3 With you, to look after

quality

1.4 With you, to listen

1.5 With you, to surprise you

1.6 With you, for your

convenience

1.7 With you, to offer you

everything you need

Focusing onFocusing on containing prices containing prices

By means of our own brand as well as By means of our own brand as well as well-known brands, so that it’s the well-known brands, so that it’s the customer who decides. customer who decides.

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DIVERSIFICACIÓN

Customers, our priorityCustomers, our priority

EROSKI

Entorno

WithWith “Record savings” “Record savings”

With ourWith our “The cheapest” “The cheapest” rangerange

More than 1,000 basic EROSKI More than 1,000 basic EROSKI brand products with brand products with permanently low prices.permanently low prices.

Fresh produce from the basic Fresh produce from the basic shopping basket that is an shopping basket that is an essential part of a balanced diet. essential part of a balanced diet.

1.1 With you, for savings1.1 With you, for savings

1.2 With you, for health and

wellbeing

1.3 With you, to look after

quality

1.4 With you, to listen

1.5 With you, to surprise you

1.6 With you, for your

convenience

1.7 With you, to offer you

everything you need

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DIVERSIFICACIÓN

Entorno

WithWith EROSKI/Seleqtia EROSKI/Seleqtia productsproducts

With a very economic deal in With a very economic deal in mobile telephonymobile telephony

Our top range at the best price. Our top range at the best price. 38 new gourmet products taking this range 38 new gourmet products taking this range to a total of 64 delicious foods. Moreover, to a total of 64 delicious foods. Moreover, we work with the Spanish Tasters Union to we work with the Spanish Tasters Union to choose the best products, recipes and choose the best products, recipes and ingredients.ingredients.

Its competitive rate and the launch of Its competitive rate and the launch of really attractive new deals have helped really attractive new deals have helped EROSKI/movil customers save up to 400 EROSKI/movil customers save up to 400 euros a year in their bills. euros a year in their bills.

1.1 With you, for savings1.1 With you, for savings

1.2 With you, for health and

wellbeing

1.3 With you, to look after

quality

1.4 With you, to listen

1.5 With you, to surprise you

1.6 With you, for your

convenience

1.7 With you, to offer you

everything you need

Customers, our priorityCustomers, our priority

2626

Calculate how muchyou can save withEROSKI Móvil

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DIVERSIFICACIÓN

CRECIMIENTOInitiatives to promote health and wellbeingInitiatives to promote health and wellbeing

Customers, our priorityCustomers, our priority

1.1 With you, for savings

1.2 With you, for health1.2 With you, for health

and wellbeingand wellbeing

1.3 With you, to look after

quality

1.4 With you, to listen

1.5 With you, to surprise you

1.6 With you, for your

convenience

1.7 With you, to offer you

everything you need

Removal of Removal of trans fats trans fats from own brand productsfrom own brand products

Nutritional labellingNutritional labelling

This ingredient has been This ingredient has been removed from more than 50 removed from more than 50 items that contained it.items that contained it.

Included on close to 1,000 Included on close to 1,000 EROSKI brand productsEROSKI brand products

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DIVERSIFICACIÓN

CRECIMIENTO

Customers, our priorityCustomers, our priority

1.1 With you, for savings

1.2 With you, for health1.2 With you, for health

and wellbeingand wellbeing

1.3 With you, to look after

quality

1.4 With you, to listen

1.5 With you, to surprise you

1.6 With you, for your

convenience

1.7 With you, to offer you

everything you need

Gluten-free Gluten-free own brand foodsown brand foods

Close to 300 EROSKI brand Close to 300 EROSKI brand products, between 20% and 50% products, between 20% and 50% cheaper and 92 Consumer schools cheaper and 92 Consumer schools on gluten-free food.on gluten-free food.

Campaign to preventCampaign to prevent child obesity child obesity

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For your wellbeing, we are For your wellbeing, we are starting a campaign to preventstarting a campaign to preventchild obesity.child obesity.

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DIVERSIFICACIÓN

CRECIMIENTO

1.1 With you, for savings

1.2 With you, for health and

wellbeing

1.3 With you, to look after 1.3 With you, to look after

qualityquality

1.4 With you, to listen

1.5 With you, to surprise you

1.6 With you, for your

convenience

1.7 With you, to offer you

everything you need

Double Quality Assurance Double Quality Assurance

Second analysis in our own Second analysis in our own laboratorylaboratory. .

First control carried out by our First control carried out by our supplierssuppliers. .

Product monitoring by means of Product monitoring by means of 8,000 analyses.8,000 analyses. Examination of EROSKI brand Examination of EROSKI brand manufacturers’ facilities.manufacturers’ facilities. 397 audits.397 audits. 1,393 analyses on the whole Eroski 1,393 analyses on the whole Eroski NATUR products production line.NATUR products production line. 795 inspections. 795 inspections.

Product Control ProgrammesProduct Control Programmes

Customers, our priorityCustomers, our priority

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DIVERSIFICACIÓN

CRECIMIENTO

Commitments to listenCommitments to listen

Organisation ofOrganisation of Consumer Focal Points Consumer Focal Points

1.1 With you, for savings

1.2 With you, for health and

wellbeing

1.3 With you, to look after

quality

1.4 With you, to listen1.4 With you, to listen

1.5 With you, to surprise you

1.6 With you, for your

convenience

1.7 With you, to offer you

everything you need

And ourAnd our Customer Service Area Customer Service Area (SAC)(SAC) are the best are the best

examples.examples.

Launch ofLaunch of commercial commitments commercial commitments

Customers, our priorityCustomers, our priority

Close to 4,500 customers Close to 4,500 customers have given us their have given us their suggestionssuggestions..

Where customers pass on Where customers pass on their opinions and their opinions and concerns.concerns.

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DIVERSIFICACIÓN

CRECIMIENTOAt EROSKi we are focusing our At EROSKi we are focusing our innovativeinnovative efforts on efforts on

achieving:achieving:1.1 With you, for savings

1.2 With you, for health and

wellbeing

1.3 With you, to look after

quality

1.4 With you, to listen

1.5 With you, to surprise you1.5 With you, to surprise you

1.6 With you, for your

convenience

1.7 With you, to offer you

everything you need

Customers, our priorityCustomers, our priority

PackagingPackaging

Packaging that is easier Packaging that is easier

to open and closeto open and close

Healthier foodsHealthier foods

Products for people who Products for people who

don’t want to or can’t cookdon’t want to or can’t cook

Product improvementsProduct improvements

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DIVERSIFICACIÓN

CRECIMIENTO1.1 With you, for savings

1.2 With you, for health and

wellbeing

1.3 With you, to look after

quality

1.4 With you, to listen

1.5 With you, to surprise you

1.6 With you, for your 1.6 With you, for your

convenienceconvenience

1.7 With you, to offer you

everything you need

Our offer and our services grow and are renewed to Our offer and our services grow and are renewed to

adaptadapt our customers’ day-to-day requirements.our customers’ day-to-day requirements.

Customers, our priorityCustomers, our priority

For those who prefer toFor those who prefer to pay with a cardpay with a card

For those who prefer For those who prefer to shop via theto shop via the InternetInternet

3333

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DIVERSIFICACIÓN

CRECIMIENTO

21

1.1 With you, for savings

1.2 With you, for health and

wellbeing

1.3 With you, to look after

quality

1.4 With you, to listen

1.5 With you, to surprise you

1.6 With you, for your

convenience

1.7 With you, to offer you 1.7 With you, to offer you

everything you needeverything you need

Customers, our priorityCustomers, our priority

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CRECIMIENTO

22

EroskiEroski

CommunityCommunity

MemberMemberworkerworker

CustomerCustomer

The importance of peopleThe importance of people

Our most important capital is human. Our most important capital is human.

We are what we are thanks to the We are what we are thanks to the

effort and determination of all the effort and determination of all the

people who work at EROSKI. We are people who work at EROSKI. We are

a co-operative, a different type of a co-operative, a different type of

company in which eachcompany in which each person really person really

counts.counts.

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CRECIMIENTO

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The importance of peopleThe importance of people

2.1 The year of the 2.1 The year of the

company modelcompany model

2.2 Participation, our main

trait

2.3 We promote quality

employment

2.4 A different type of company

Transformation into co-operativesTransformation into co-operatives

The workers in the limited companies and subsidiaries The workers in the limited companies and subsidiaries

that make up the EROSKI Group are going to give up that make up the EROSKI Group are going to give up

being salaried workers to become co-operators. being salaried workers to become co-operators.

Moreover, they will then have the same economic, social Moreover, they will then have the same economic, social

and political rights that only the members enjoyed until and political rights that only the members enjoyed until

now: now: participating in the participating in the

ownership of EROSKI, in its ownership of EROSKI, in its

management and sharing in management and sharing in

the company’s profits.the company’s profits.

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CRECIMIENTO

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ParticipationParticipation

- In In managementmanagement, with PARET, providing, with PARET, providing autonomy and decision-making capacity at autonomy and decision-making capacity at work for more than 20,000 people and 400 work for more than 20,000 people and 400 stores. stores.

- In In decisionsdecisions. More than 85,000 hours. More than 85,000 hours of debate and worker participation toof debate and worker participation to improve their conditions.improve their conditions.

- In In profitsprofits. Annual share-out of 40% . Annual share-out of 40% of the profits obtained.of the profits obtained.

2.1 The year of the company

model

2.2 Participation, our main 2.2 Participation, our main

traittrait

2.3 We promote quality

employment

2.4 A different type of company

The importance of peopleThe importance of people

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CRECIMIENTO

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Quality employment, a realityQuality employment, a reality

In favour ofIn favour of equalityequality2.1 The year of the company

model

2.2 Participation, our main

trait

2.3 We promote quality2.3 We promote quality

employmentemployment

2.4 A different type of company InIn trainingtraining

The importance of peopleThe importance of people

50% of the Board and 43% of 50% of the Board and 43% of Managers are womenManagers are women. .

More than 500,000 hours to improve our More than 500,000 hours to improve our performance to promote customer satisfaction.performance to promote customer satisfaction.

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WOMEN IN POSITIONS OF RESPONSIBILITY.2008

Top management

Management

Heads

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DIVERSIFICACIÓN

CRECIMIENTO

24

Socio-labour Socio-labour advantagesadvantages

2.1 The year of the company

model

2.2 Participation, our main

trait

2.3 We promote quality2.3 We promote quality

employmentemployment

2.4 A different type of company

Health at workHealth at work

The importance of peopleThe importance of people

The activities of the workplace risk prevention The activities of the workplace risk prevention service focus on prevention, training and service focus on prevention, training and medical advice for workers.medical advice for workers.

Looking for the perfect balance between one’sLooking for the perfect balance between one’s

working life and personal life.working life and personal life.

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CRECIMIENTO

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2.1 The year of the company

model

2.2 Participation, our main

trait

2.3 We promote quality

employment

2.4 A different type of 2.4 A different type of

companycompany

The importance of peopleThe importance of people

Workers and consumers work hand-in-hand on Workers and consumers work hand-in-hand on

our our BoardBoard..

Transparent, regulated governance. EROSKI’s Transparent, regulated governance. EROSKI’s

management bodies are subject to two management bodies are subject to two

Regulations of Good GovernanceRegulations of Good Governance: :

- - The “Internal Regulations of the Board and the The “Internal Regulations of the Board and the

Governing CouncilGoverning Council””

- The “Eroski Group’s internal regulations of The “Eroski Group’s internal regulations of

conduct”conduct”

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DIVERSIFICACIÓN

CRECIMIENTO

25

EroskiEroski

CommunityCommunity

MemberMemberworkerworker

CustomerCustomer

Commitment to the communityCommitment to the community

We believe in the “triple balance”: a We believe in the “triple balance”: a business project that can be classified as business project that can be classified as sustainable must be able to meet targets sustainable must be able to meet targets not just in terms of not just in terms of economic profitabilityeconomic profitability, , but also in thebut also in the socialsocial and and environmentalenvironmental areasareas..

05 05 Eroski and its stakeholdersEroski and its stakeholders

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CRECIMIENTO

26

EROSKI in partnership with EROSKI in partnership with Regional economiesRegional economies. In 2008. In 2008we made purchases worth 4,365 we made purchases worth 4,365 million euros from regional million euros from regional agro-food producers.agro-food producers.

Commitment to the communityCommitment to the community

3.1 Promoting economic3.1 Promoting economic

and social developmentand social development

3.2 Special responsibility for

the environment

3.3 EROSKI Foundation EROSKI committed to local EROSKI committed to local products through its products through its “Local taste”,“Local taste”, promotion, a campaign operatedpromotion, a campaign operated in close to 650 hypermarkets andin close to 650 hypermarkets and supermarkets, with more than supermarkets, with more than 1,450 regional products.1,450 regional products.

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CRECIMIENTO

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EROSKI provides a EROSKI provides a sustainable sustainable collaborationcollaboration project for project for farmers farmers through through more than 100 agreements more than 100 agreements for its for its Eroski NATUR Eroski NATUR brand.brand.

Commitment to the communityCommitment to the community

3.1 Promoting economic3.1 Promoting economic

and social developmentand social development

3.2 Special responsibility for

the environment

3.3 EROSKI Foundation

EROSKI involved with EROSKI involved with Governments Governments and and InstitutionsInstitutions. . Among others:Among others: - Andalucia. Andalucian Department of Agriculture- Andalucia. Andalucian Department of Agriculture and Fishing and LANDALUZand Fishing and LANDALUZ - Aragón. Government of Aragón and - Aragón. Government of Aragón and Shepherds of Aragón.Shepherds of Aragón. - …..- …..

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CRECIMIENTO

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Eroski has set itself the challenge of looking after Eroski has set itself the challenge of looking after the the environmentenvironment and protecting the and protecting the biodiversity biodiversity aorund us. aorund us.

Commitment to the communityCommitment to the community

3.1 Promoting economic

and social development

3.2 Special responsibility 3.2 Special responsibility

for the environmentfor the environment

3.3 EROSKI Foundation

In In transporttransport: : to reduce emissions, use bio-to reduce emissions, use bio-fuel, renew the fleet, ...fuel, renew the fleet, ...

In the In the storesstores: : opt for innovation, look for eco-opt for innovation, look for eco-efficient stores, use renewable efficient stores, use renewable energies, ….energies, ….

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CRECIMIENTO

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With With supplierssuppliers: : to work following environmental to work following environmental criteria, to manufacture more criteria, to manufacture more ecological packaging and products, …ecological packaging and products, …

Commitment to the communityCommitment to the community

3.1 Promoting economic

and social development

3.2 Special responsibility3.2 Special responsibility

for the environmentfor the environment

3.3 EROSKI FoundationWith With customerscustomers: : to use more environmentally-to use more environmentally-friendly bags, to participate in friendly bags, to participate in our awareness initiatives, energy our awareness initiatives, energy saving campaign, …saving campaign, …

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CRECIMIENTO

30

Annually we earmark 10% of our profits to reinforce Annually we earmark 10% of our profits to reinforce our work of a social natureour work of a social nature:

Commitment to the communityCommitment to the community

3.1 Promoting economic

and social development

3.2 Special responsibility

for the environment

3.3 EROSKI Foundation3.3 EROSKI Foundation Consumer information and Consumer information and educationeducation. More than More than 700,000 readers a month of 700,000 readers a month of the printed edition and more the printed edition and more than 3 million users who than 3 million users who every month visit the site every month visit the site consumer.esconsumer.es

Protection of the environmentProtection of the environment. . With the relaunch of reusable With the relaunch of reusable bags we have managed to bags we have managed to avoid the use of 1,250,000 avoid the use of 1,250,000 traditional bags.traditional bags.

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CRECIMIENTO

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Fundación EROSKIFundación EROSKI

At EROSKI we promote, participate in At EROSKI we promote, participate in and fundand fund solidaritysolidarity programmes: Corporate Voluntary Work Programme, , Product Donation Programme, Food Product Donation Programme, Food collection, collaboration with UNICEF, collection, collaboration with UNICEF, MsF, funding of International Co-MsF, funding of International Co-operation projects, …operation projects, …

Commitment to the communityCommitment to the community

3.1 Promoting economic

and social development

3.2 Special responsibility

for the environment

3.3 EROSKI Foundation3.3 EROSKI Foundation

At EROSKI we are striving for At EROSKI we are striving for more more sustainable consumptionsustainable consumption, which is why , which is why we have promoted FSC wood products in we have promoted FSC wood products in the stationery section. We are also the stationery section. We are also offering the first ball with the Spanish offering the first ball with the Spanish Fairtrade stamp.Fairtrade stamp.

4747

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06 Eroski in figures06 Eroski in figures

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06 Eroski in figures06 Eroski in figures

(in millions of euros)

(in millions of euros)

(in millions of euros)

*

* * Includes the takeover of CapraboIncludes the takeover of Caprabo

4949

SALES (in millions of euros)

INVESTMENT (in millions of euros)

EBITDA (in millions of euros)

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33

06 Eroski in figures06 Eroski in figures

Eroski is in more than 56% of homesEroski is in more than 56% of homes

Source: NielsenSource: Nielsen

20052005 20062006 20072007 20082008

Grupo Eroski + CapraboGrupo Eroski + Caprabo 8,845,1418,845,141

Grupo EroskiGrupo Eroski 5,613,036 5,871,715 6,448,701 7,334,428 5,613,036 5,871,715 6,448,701 7,334,428

Eroski HiperEroski Hiper 3,676,787 3,886,229 3,676,787 3,886,229 4,322,949 5,027,940 4,322,949 5,027,940

Eroski SuperEroski Super 3,223,682 3,900,887 4,030,029 4,664,473 3,223,682 3,900,887 4,030,029 4,664,473

CapraboCaprabo 4,162,447 3,982,063 3,681,912 3,101,829 4,162,447 3,982,063 3,681,912 3,101,829

TOTAL HOMESTOTAL HOMES 14,768,465 15,117,055 15,322,546 15,590,92314,768,465 15,117,055 15,322,546 15,590,923

5050

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06 Eroski in figures06 Eroski in figures

New stores and store chain in 2008New stores and store chain in 2008

5151

New stores 2008 EROSKI

SPAIN

EROSKI 7 115EROSKI/center 30 524EROSKI/city 20 173EROSKI/merca 2 2Caprabo 5 359EROSKI/travels 24 283Petrol stations 6 57Forum Sport 3 47IF perfume stores 20 306ABAC leisure and culture 3 7Cash & Carry 0 19Food Service 0 3Aliprox and other franchise outlets 44 482Own network 164 2.377FRANCE 0 39ANDORRA 0 4EROSKI 164 2.420

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DIVERSIFICACIÓN

35

Trend in number of workers Trend in number of workers

WORKERSWORKERS

5252

• Members • Non-members

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06 Eroski in figures06 Eroski in figures

Workforce distributionWorkforce distribution

5353

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06 06 Eroski in figuresEroski in figures

DIVERSIFICACIÓN

36

CONSUMER MEMBERS AND FRIENDS OF THE EROSKI FOUNDATION CONSUMER MEMBERS AND FRIENDS OF THE EROSKI FOUNDATION

5454

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06 06 Eroski in figuresEroski in figures

INVERSIONES

218

38

Logistics Platform NetworkLogistics Platform Network

5555

PF: Fresh produce depots PA: Food depots PNA: Non-food depots

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INVERSIONES

218

38

Logistics systemLogistics system

EROSKI has 25 distribution depotsEROSKI has 25 distribution depots

occupying close to 330,000 squareoccupying close to 330,000 square

metres.metres.

Each day they “move” more than one Each day they “move” more than one

million boxes & more than 20,000 palletsmillion boxes & more than 20,000 pallets..

In 2008 EROSKI obtained the “Gold Q” In 2008 EROSKI obtained the “Gold Q”

for management at its fresh producefor management at its fresh produce

depot for the North.depot for the North.

5757

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WWW.EROSKI.ESWWW.EROSKI.ES