Eq I 2.0 Profile Presentation

Copyright 2011 by Dan DeFoe JD MS - Adlitem Solutions | www.adlitemsolutions.com |

[email protected] 1

Emotional Intelligence- The EQ-i2.0 by Multi-Health Systems: A Valuable Tool For Legal Services Providers & Firms

Introduction & Overview by Dan DeFoe JD MS - Adlitem Solutions,Certified EQ-i2.0 AdministratorEQ-i2.0 Model and certain content provided courtesy of Multi-Health Systems Inc. (MHS) and The EQ-Edge: Emotional Intelligence and Your Success, 3rd Ed., 2011, by Steven J. Stein, PhD & Howard E. Book, MD

Copyright 2011 by Dan DeFoe JD MS - Adlitem Solutions |

www.adlitemsolutions.com | [email protected] 2

What is Emotional Intelligence?

Emotional and social skills that collectively establish how well we:

• Perceive and express ourselves• Develop and maintain social relationships• Cope with challenges• Use emotional information in an effective and

meaningful way

Emotional intelligence (EI) as defined and applied in the Emotional Quotient Inventory (EQ-i 2.0) “reflects one’s overall well-being and ability to succeed in life.”



The EQ-i2.0 Model



What is the EQ-i2.0?

A way to accurately assess strengths and blind spots: Assessment completed on-line usually in less than 20 minutes

A predictable way to measures current level of emotional and social functioning: receive feedback on your results from a Certified Administrator

A vehicle for developing effectiveness in order to improve performance: Develop a customized action plan with a qualified professional in order to ensure you are focusing on the right development needs



EQ-i2.0 Total EQ

Success in coping with environmental demands

A snapshot of overall well-being Made up of 5 general areas – “realms” 5 composite scales break into 15

subsections or subscales



What Does The EQ-i2.0 Measure?

Five distinct aspects of emotional and social functioning:

Self-Perception – understanding your emotions – know and manage yourself

Self-Expression – expressing your emotions

Interpersonal – develop and maintain relationships

Decision Making – use emotions to make better decisions

Stress Management – cope with challenges



Self-Perception

Concerns your ability to know and manage yourself. The “inner self”. How in touch with your feelings you are, how good you feel about yourself, and about what you are doing in life. Aware of feelings, feel strong, and confidence in pursuing goals.

Embraces the following subscales:

Self-Regard – confidence & feel good about me

Self-Actualization – continuous development & pursuit of meaning

Emotional Self-Awareness – understanding my emotions & impact on me and others



Self - Expression

Deals with the way you face the world.

Includes the following subscales:

Emotional Expression – saying how you feel and also expressing it non-verbally

Assertiveness – standing up for yourself effectively & constructively

Independence – self-directed and self-controlled & standing on your own two feet



Interpersonal

“People skills” – ability to interact and get along

Consists of the following:

Interpersonal Relationships – developing and maintaining good relationships

Empathy – recognizing and appreciating how others feel

Social Responsibility – contributing to society



Decision Making

Use emotions in best way to solve problems & make optimal choices


Problem Solving – effectively managing emotions when solving problems

Reality Testing – seeing things as they really are

Impulse Control – ability to resist or delay impulses



Stress Management

Ability to be flexible, tolerate stress, and control impulses.


Flexibility – adapting to change effectively

Stress Tolerance – successfully coping with stressful situations

Optimism – having a positive outlook



Happiness

Feeling satisfied, enjoying life An indicator of overall well-being Experience “zest” & enthusiasm in

activities Not included in overall EQ-i2.0 results Impacts overall EQ-i2.0, closely linked to:

Self-Regard Optimism Interpersonal Relationships Self-Actualization



Why is EI Important?

EI is not the sole predictor of human performance and development potential, BUT it is proven to be a key indicator in those areas.

EI is not static… EI can be developed in targeted areas



Applying EQ-i2.0

There are many ways the EQ-i2.0 can be used in the legal services environment:

Selection – new hires & leaders Self-Awareness – career self-management Succession Planning – the future of the firm Leadership Development - Executive Coaching – growth challenges Team Effectiveness – strategic work

management



EI & EQ-i 2.0 – Important for Lawyers and Law Firms?

At least 2 BIG REASONS Stick Out Right Now!

1. Recruitment and Retention

2. Employee Development




Recruitment & Retention

- Certified EQ-i 2.0 professionals, or other qualified personnel, using the EQ-i 2.0 as a screening tool in hiring, can assist firms in the selection of “. . . emotionally intelligent, emotionally healthy, and the most-likely successful employees.”

- When linked with interviews, and other sources of information, the EQ-i 2.0 can increase the reliability and efficiency of the recruitment process.

- Sound recruiting processes can lead to higher retention rates and reduced turnover, which results in costs savings, improved employee effectiveness, and increased morale.




Employee Development

- The EQ-i 2.0 measures the interaction between a person and his or her environment.

- Assessing and evaluating a person’s EI can help to identify needs for targeted development programs and measures.

- The results of targeted development programs can increase individual performance, interpersonal relations, and leader potential.

EI & EQ-i 2.0 – Important for Lawyers and Law Firms?Emotionally intelligent lawyers will:Be aware of their feelings, feel strong, and have confidence in pursuing life’s goalsRemain self-directed and openly expressive of thoughts and feelings in constructive and socially acceptable waysInspire trust, understand, interact with and relate well to others in a variety of situations, including teamsGrasp problems and devise effective solutions, deal effectively with situations, and manage impulses that may disrupt decision makingAnd…..



EI & EQ-i 2.0 – Important for Lawyers and Law Firms?The final summary point is that emotionally intelligent lawyers will:

Remain calm and focused, change direction or belief when presented with new evidence, demonstrate resilience, maintain a positive attitude, and constructively withstand adverse events and conflicting emotions without caving in.



Questions about EI…..

The question is not:

Should I want to be an emotionally intelligent lawyer?

But,

How do I start……?





Conclusion & Thank You! This presentation has provided just a brief introduction

and overview of Emotional Intelligence as defined and assessed by the EQ-i 2.0, published by Multi-Health Systems.

Please check out another source of information used here: The EQ-Edge: Emotional Intelligence and Your Success, 3rd Ed., 2011, by Steven J. Stein, PhD & Howard E. Book, MD, a practical and usable guide to what EI is all about. See also www.mhs.com/ei.

Adlitem Solutions, through its lead consultant, a lawyer with 20+ years of experience and an MS degree in applied behavioral science, offers customized, partnership-based organization development solutions, including EQ-i 2.0 assessments and related development planning & coaching, and other interventions designed to increase and enhance individual lawyer and law firm effectiveness.

Thank you very much. Col.3.23.Dan DeFoe, JD MS

[email protected] EQ-i 2.0 Administrator

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