eProject Bug Reporting System

HUNGVUONG-APTECH

Students :Nguyen Chi TamTu Chi DungNgo Phuc Nguyen

Instructor : Vo Duc Thien

Content

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1. eProject Introduce

2. List functions

3. Databse

4. Tools

6. Finish

5. Demo

E-Project IntroduceAfter customers buy products at the company. if the product fault or complaints,customers can email or telephone to the company to resolved.

System will manage customer orders, dispatches, staff, complaints, product .

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List functions1. System will have permission to login:

- Admin- Product Manager- Order Manager- Complaint Manager - Call Center- Technical

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List functions2. Admin:

- View Categories and Products .- View Customers .- View Complaints .- View Orders and Dispatches .- Add ,Update ,Delete account .- Search Categories ,Products ,Customers , Complaints ,Orders ,Dispatches ,Account

Manager.

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List functions3. Product Manager :

- Add ,Update ,Delete Categories.- Add ,Update ,Delete Products.- View Categories ,Products.- Search Categories ,Products.

4. Order Manager :- Add ,Update ,Orders.- Add ,Update ,Carts.- Update Customers.- View Orders ,Customers.- Search Orders ,Customers.

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List functions6. Dispatch Manager :

- Update Dispatches .- View Dispatches, Customers.- Search Dispatches, Customers.

7. Call Center :- Add ,Update Complaints .- View Orders, Customers ,Complaints.- Search Orders, Customers ,Complaints.

8. Technical :- Update Complaints .- View Complaints.- Search Complaints.

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Database

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Tools Design database :

+Microsoft SQL Server 2005+DeZign for Databases V4

Interface and Code :+Eclipse

Document :+Microsoft Word +Microsoft Excel+Microsoft Visio

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Demo Application1. Order Manager2. Dispatch Manager 3. Call Center4. Technical5. Product Manager 6. Admin

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AcknowledgeThanks a lot our teacher :

Vo Duc ThienThank you:

Mr.Diep Phan Thanh Tuan (Calvin Diep)

Mr. Do Nhu Hao (Aptech director)

www.tamnc.tk TamNC Corporation

www.tamnc.tk