EPCOR ATTN: Shirley James 3100 Broadway Blvd., Suite 555 Kansas City, MO 64111 place postage here 3100 Broadway, Suite 555 Kansas City, MO 64111 EPCOR Payments University EPCOR Payments University is the place to acquire the comprehensive education you need WHILE taking in the sights. is is not your typical conference or symposium, but a multi-track series of interactive, workshop- style sessions designed for all learning levels. Featuring fundamental and advanced workshops, the agenda is easily tailored to meet your specific educational needs. Are you a “payments newbie”? inking about taking the AAP or NCP Exam? EPCOR Payments University’s basic track is loaded with the fundamental, hands-on education you need. If you have worked in payments for some time, the basic track can also be a great overall refresher of the U.S. payments system. More experienced in the payment systems? Looking for a challenge? Our advanced track will take you on an information-packed, thought-provoking journey of the hottest payment systems issues. Don’t want to stick to one learning track? No problem! You are encouraged to attend the sessions that best suit your needs. We encourage you to create your own curriculum to follow. Put your thinking cap on and come prepared to work through real-life problems and case studies with our dynamic instructors. Learn what the regulations, state laws and the ACH Rules require as well as compare notes on what other financial institutions are doing. What You Can Expect • Two days of interactive workshops and general sessions • Full Breakfast and Lunch each day • Opportunity to compare notes, experiences and network with your peers • A casual and inviting atmosphere Collegiate-style learning labs and workshops offer a casual and fun learning environment, where you can expand your payments knowledge and gather tips and tools to instantly use at your workplace. EPCOR, as a Direct Member of NACHA, is a specially recognized and licensed provider of ACH education, publications and support. 8:00 a.m Registration & Breakfast 8:45 a.m Welcome & Introductions 9:00 a.m Basic Track Advanced Track Payment Systems Basics Get acquainted with the various payment systems. Walk through the history of each payment system, define key terms and explore how transactions flow through the four key payment channels. You’ll also have an opportunity to test your knowledge of the payment systems. Advanced EFT Investigations Explore how to handle consumer disputes of ACH and Card EFTs, including appropriate timeframes, documentation requirements and more. Using real-life case studies identify the proper course of action that will adhere to regulatory requirements. 1.5 AAP Credits 10:25 a.m Faster Payments Initiatives & Same Day ACH Roundtables Same Day ACH isn’t the only faster payments initiative around, though it is top of mind these days. Get a high level overview of other faster payments initiatives and then engage in a facilitated dialogue related to your Same Day ACH readiness. We will discuss your concerns related to implementation and other aspects of the Same Day ACH rule. 2 AAP Credits 11:30 a.m Becoming an AAP/NCP Have you thought about becoming an Accredited ACH Professional or a National Check Professional? Understand the value and benefits of becoming an AAP or NCP during this session. Jump start your exam preparation! 12:15 p.m Lunch – Topic Tables 1:00 p.m Payment Systems Rules & Regulations Regulation E, Regulation J, Card Network rules, UCC 3, ACH Rules—OH MY! Don’t let payment system rules and regulations overwhelm you. Unravel which rules and regulations apply to which payment systems and explain how these affect your financial institution’s payment processing. 1.2 NCP Credits Payments Problem Solving You know how to handle the day-to-day exceptions with payments – what about those complex, crazy exceptions issues that sometimes leave you stumped? We’ll walk through case studies (most of them real-life situations) and spend time discussing options and solutions. Find out how your peers might respond to some of these ‘sticky’ situations. 3 AAP Credits 1.2 NCP Credits 2:45 p.m Payment Systems Risk Identify and understand the many types of risks in each payment system. Explore how to best mitigate risk to protect your organization from potential losses. Interact with your peers and learn from real-life scenarios, identify risks and discover mitigation controls. 4:00 p.m Closing Remarks and Adjourn 7:30 a.m Breakfast 8:00 a.m Basic Track Advanced Track Payments Exception Handling Basics You spent Day One learning about payment systems basics, including rules, regulations and risk. Now it’s time to roll up your sleeves and tackle exception items. Learn how to handle those transactions that don’t post the first time around and work through several exception situations as a group to determine how best to resolve them. Responding to ACH Risk Assessments & Audits Finding Attendees will take a look at the most commonly identified audit exceptions from an auditor’s perspective and identify the ACH Rules that apply to those exceptions. Methods to monitor compliance and tips on how to talk to them about their responsibilities will also be covered. 1.2 AAP Credits 9:10 a.m Sticky Check/Image Situations A multitude of check exception issues face financial institutions today. During this hands-on session, investigate real-life case studies to help you better understand whether certain items should be returned or adjusted as well as the process you need to follow in order to do so appropriately. 1.2 AAP Credits 1.2 NCP Credits 10:20 a.m ACH and Wire Transfer Origination In this session you’ll focus on wire transfer and ACH origination, which are used primarily by businesses to make payments to business partners and consumers alike. Examine what is involved in the origination process of both payment systems. Federal Government Reclamations Acceptance of Federal Government ACH payments obligates the RDFI to 31 CFR Part 210 and the procedures in the Green Book. For the most part, Federal Government payments adhere to the ACH Rules, but reclamations are another story. We’ll provide an overview of your requirements and liability regarding government payments and dig into some real-life case studies. 1.5 AAP Credits 11:35 a.m Lunch 1:00 p.m Payment Systems Jeopardy (New format for 2016) You came, you’ve listened and you’ve learned. Now, it’s time to get to work! is hands-on session allows you to apply all of the basic payments knowledge you have acquired over the past two days. Prizes will be awarded! Are You Smarter an an AAP or NCP? (New format for 2016) What better way for you and your classmates to end two days of study than with some fun. How well do you know the ACH Rules, Regulation E, Check 21 and others? Are you ready to show off your payments knowledge? Prizes will be awarded! 1.2 NCP Credits 2:00 p.m Closing Remarks and Adjourn EPCOR Payments University – Day 1 EPCOR Payments University – Day 2 Total AAP/NCP Credits: AAP: 12.1 / NCP: 4.2
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EPCOR Payments UniversityEPCOR Payments University is the place to acquire the comprehensive education you need WHILE taking in the sights. This is not your typical conference or symposium, but a multi-track series of interactive, workshop-style sessions designed for all learning levels. Featuring fundamental and advanced workshops, the agenda is easily tailored to meet your specific educational needs.
Are you a “payments newbie”? Thinking about taking the AAP or NCP Exam? EPCOR Payments University’s basic track is loaded with the fundamental, hands-on education you need. If you have worked in payments for some time, the basic track can also be a great overall refresher of the U.S. payments system.
More experienced in the payment systems? Looking for a challenge? Our advanced track will take you on an information-packed, thought-provoking journey of the hottest payment systems issues.
Don’t want to stick to one learning track? No problem! You are encouraged to attend the sessions that best suit your needs. We encourage you to create your own curriculum to follow.
Put your thinking cap on and come prepared to work through real-life problems and case studies with our dynamic instructors. Learn what the regulations, state laws and the ACH Rules require as well as compare notes on what other financial institutions are doing.
What You Can Expect• Two days of interactive workshops and general sessions• Full Breakfast and Lunch each day• Opportunity to compare notes, experiences and network with your peers• A casual and inviting atmosphere
Collegiate-style learning labs and workshops offer a casual and fun learning environment, where you can expand your payments knowledge and gather tips and tools to instantly use at your workplace.
EPCOR, as a Direct Member of NACHA, is a specially recognized and licensed provider of ACH education, publications and support.
8:00 a.m R e g i s t r at i o n & B r e a k f a s t
8:45 a.m W e l c o m e & I n t r o d u c t i o n s
9:00 a.m B a s i c T r a c k A d va n c e d T r a c k
Payment Systems Basics Get acquainted with the various payment systems. Walk through the history of each payment system, define key terms and explore how transactions flow through the four key payment channels. You’ll also have an opportunity to test your knowledge of the payment systems.
Advanced EFT InvestigationsExplore how to handle consumer disputes of ACH and Card EFTs, including appropriate timeframes, documentation requirements and more. Using real-life case studies identify the proper course of action that will adhere to regulatory requirements.
1.5 AAP Credits
10:25 a.m Faster Payments Initiatives & Same Day ACH Roundtables Same Day ACH isn’t the only faster payments initiative around, though it is top of mind these days. Get a high level overview of other faster payments initiatives and then engage in a facilitated dialogue related to your Same Day ACH readiness. We will discuss your concerns related to implementation and other aspects of the Same Day ACH rule.
2 AAP Credits
11:30 a.m Becoming an AAP/NCPHave you thought about becoming an Accredited ACH Professional or a National Check Professional? Understand the value and benefits of becoming an AAP or NCP during this session. Jump start your exam preparation!
12:15 p.m L u n c h – To p i c Ta b l e s
1:00 p.m Payment Systems Rules & RegulationsRegulation E, Regulation J, Card Network rules, UCC 3, ACH Rules—OH MY! Don’t let payment system rules and regulations overwhelm you. Unravel which rules and regulations apply to which payment systems and explain how these affect your financial institution’s payment processing.
1.2 NCP Credits
Payments Problem SolvingYou know how to handle the day-to-day exceptions with payments – what about those complex, crazy exceptions issues that sometimes leave you stumped? We’ll walk through case studies (most of them real-life situations) and spend time discussing options and solutions. Find out how your peers might respond to some of these ‘sticky’ situations.
3 AAP Credits1.2 NCP Credits
2:45 p.m Payment Systems RiskIdentify and understand the many types of risks in each payment system. Explore how to best mitigate risk to protect your organization from potential losses. Interact with your peers and learn from real-life scenarios, identify risks and discover mitigation controls.
4:00 p.m C l o s i n g R e m a r k s a n d A d j o u r n
7:30 a.m B r e a k f a s t
8:00 a.m B a s i c T r a c k A d va n c e d T r a c k
Payments Exception Handling Basics You spent Day One learning about payment systems basics, including rules, regulations and risk. Now it’s time to roll up your sleeves and tackle exception items. Learn how to handle those transactions that don’t post the first time around and work through several exception situations as a group to determine how best to resolve them.
Responding to ACH Risk Assessments & Audits FindingAttendees will take a look at the most commonly identified audit exceptions from an auditor’s perspective and identify the ACH Rules that apply to those exceptions. Methods to monitor compliance and tips on how to talk to them about their responsibilities will also be covered.
1.2 AAP Credits
9:10 a.m Sticky Check/Image Situations A multitude of check exception issues face financial institutions today. During this hands-on session, investigate real-life case studies to help you better understand whether certain items should be returned or adjusted as well as the process you need to follow in order to do so appropriately.
1.2 AAP Credits1.2 NCP Credits
10:20 a.m ACH and Wire Transfer OriginationIn this session you’ll focus on wire transfer and ACH origination, which are used primarily by businesses to make payments to business partners and consumers alike. Examine what is involved in the origination process of both payment systems.
Federal Government Reclamations Acceptance of Federal Government ACH payments obligates the RDFI to 31 CFR Part 210 and the procedures in the Green Book. For the most part, Federal Government payments adhere to the ACH Rules, but reclamations are another story. We’ll provide an overview of your requirements and liability regarding government payments and dig into some real-life case studies.
1.5 AAP Credits
11:35 a.m L u n c h
1:00 p.m Payment Systems Jeopardy (New format for 2016)You came, you’ve listened and you’ve learned. Now, it’s time to get to work! This hands-on session allows you to apply all of the basic payments knowledge you have acquired over the past two days.
Prizes will be awarded!
Are You Smarter Than an AAP or NCP?(New format for 2016)What better way for you and your classmates to end two days of study than with some fun. How well do you know the ACH Rules, Regulation E, Check 21 and others? Are you ready to show off your payments knowledge?
Prizes will be awarded!1.2 NCP Credits
2:00 p.m C l o s i n g R e m a r k s a n d A d j o u r n
EPCOR Payments University – Day 1 EPCOR Payments University – Day 2
Total AAP/NCP Credits:AAP: 12.1 / NCP: 4.2
Ways to Register3 1. Online at www.epcor.org2. Fax form to 816.471.76653. Mail form to EPCOR. Tear off the form and apply postage.
Attendee Information:
Name _______________________________________________
Certifications (please list your accreditations) ________________________
Professional Title ______________________________________
Address _____________________________________________
City ___________________________State ______ ZIP _______
Email _______________________________________________
Phone ______________________________________________
Company ___________________________________________
RTN (if applicable) ________________________________________
q Register me for the EPCOR Payments University – Ohio
q Register me for the EPCOR Payments University – Missouri
q Apply the 10% AAP/NCP Discount to my invoice
q Use Ed Club points for payment
You will receive an invoice for payment upon EPCOR’s receipt of the registration form.
Cost Member/ Non-member
Cost with AAP/NCP Discount
Ed-Club Points
EPCOR Payments University – Ohio $350/$700 $315/$630 14
EPCOR Payments University – Missouri $350/$700 $315/$630 14
Total
310
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Hotel Information:Kalahari Resorts & Conventions7000 Kalahari DriveSandusky, Ohio 44870Toll Free: 1-877-525-2427Website: www.kalaharimeetings.comA special rate of $159 plus tax is available while rooms last. Contact the hotel for availability and mention you are attending EPCOR Payments University.
Chateau on the Lake 415 North State Highway 265Branson, Missouri 65616Toll Free: 1-888-333-5253Website: www.chateauonthelake.comA special rate of $129 per night plus tax is available for EPCOR Payments University attendees and parking is free. Rooms are available at the special rate through July 19.
Dress Code:Casual dress is recommended so please make yourself comfortable. Remember that the room temperatures may be difficult to regulate; we recommend that you bring a sweater or jacket for ideal comfort.
Continuing Education Credits: Earn up to 12.1 Accredited ACH Professional (AAP) credits and 4.2 National Check Professional (NCP) credits. Sessions may be eligible for CTP/CCM credits as well.
JULY 25 – 26 Kalahari Resort
Sandusky, OH
AUGUST 18 – 19 Chateau on the Lake
Branson, MO
Visit www.epcor.org to register.
Registration Fee s
Members Non-Member
$350 $700 (14 Ed Club Points)
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