Enterprise Visualization Suite Businesscape AS
Enterprise Visualization Suite, a business process intelligence application
Jun 22, 2015
Integrating and aligning search, statistics, and data mining into business process intelligence
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Enterprise Visualization Suite
Businesscape AS
Today…
Business Process Models:Incorrect Outdated
”Powerpoint” reality
Tomorrow…
Interactive
Zooming
Accurate
Traffic jam (bottlenecks)
Alternative routes
Nearest petrol station
Prediction of arrival
Business Process Discovery
Transaction Logs• ERP System• RFID• ”Picture of work
practice”
ProcessKnowledge• Real• Interactive• Objective
Transaction LogsTimestamp Activity User Resource Process
Instance01.01.2010 14:33:12
Create Purchase Requisition
Per PR010203 P0010
02.01.2010 10:00:52
Create Purchase Order
Hans PO011041 P0010
02.01.2010 11:10:30
Change Order Anne PO011041 P0010
02.01.2010 12:56:12
Create Purchase Requisition
Anne PR010204 P0011
02.01.2010 13:00:50
Goods Receipt Hans GR9912001 P0012
03.01.2010 13:01:14
Handle Invoice Hans PO011041 P0010
…
Process Knowledge• Discovered Process Models
– Load distributions– Frequent paths– Multiple perspectives– Interactive
Process Knowledge• Statistics
– Performance indicators– Durations– Bottlenecks– Trends
Process Knowledge• Data Mining Models
– Hidden patterns in the data– Characteristics
Scenario• Wells Bank• Call center
– New Customers– Stock Trading– Regular Service– Service in English
EVS: Analysis approach
EVS BPI Cycle
Dataset Definition
Highlight clustersAnalyze
Define Dataset
EVS BPI Cycle
Dataset Definition
Highlight clustersAnalyze
Highlight Clusters
EVS BPI Cycle
Dataset Definition
Highlight ClustersAnalyze
Highlighting subsets– Comparisons– Detailed analysis
Analyze
EVS BPI Cycle
Dataset Definition
Highlight ClustersAnalyze
AnalysisDiscovering interactiveand multi perspective process models
Scenario• Visualization of clusters
in the overall process flow
Scenario• Evolution Chart
– Animating trends– High level and targeted
analysis
Scenario• Data mining
– Characteristicsof selected clusters TEAM 1:
J48 pruned tree------------------
stock trading complete = true| duration, vru start -> stock trading start <= 11000: false (3.0/1.0)| duration, vru start -> stock trading start > 11000: true (11.0/1.0)stock trading complete = false: false (186.0/24.0)
Number of Leaves : 3Size of the tree : 5Correctly Classified Instances 343 85.75 %Incorrectly Classified Instances 57 14.25 %
Summary• Discover the Real Business Flow• Improve Understanding• Spot Bottlenecks• Improve Accountability• Support Compliance• Provide Specifications for Automated Workflow
Projects and Partners
NidarFelleskjøpet Trondheim
Bogart / HrafnTEXI
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