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1 Enterprise Search More relevant now than ever Mike Davis Principal Analyst 4 December 2012 © All images acknowledged © msmd advisors 2012 responsive, credible, flexible
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Page 1: Enterprise Search, more relevant now than ever

1

Enterprise SearchMore relevant now than ever

Mike Davis Principal Analyst4 December 2012

© All images acknowledged © msmd advisors 2012

responsive, credible, flexible

Page 2: Enterprise Search, more relevant now than ever

2

Running order

Isn’t enterprise search a ‘done deal’?

What’s all this about ‘Big Data’ – where does it fit?

What is Big Data being used for ?

What are the implications for enterprise search?

What do I need to do?

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Page 3: Enterprise Search, more relevant now than ever

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Decision making requires effective information

That’s delivered:At the right place

– and in contextAt the right time

– and complete / credible / trustedTo the right person(s)

– who have authority to make decisionsAnd it could be anywhere across the

organisation's systems, orout in the cloud in social media

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Information in and around the organisation

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RDBMS

Data and information within the organisation

BIG DATARDBMS

RDBMS

RDBMSRDBMS

CMS

WWW

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• Acquisition and consolidation have not simplified the task of selecting an enterprise search solution

• Created FUD

• Open source software now making an impact

• Social media still a challenge for many search solutions

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Enterprise search is not the commodity that many consider it to be

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Key enterprise search vendors – where have they gone?

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• Volume – data at scale

• Variety – types of data

• Velocity – real time

• Veracity – uncertainty

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The emergence and rise of big data

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Page 8: Enterprise Search, more relevant now than ever

• NOT just an issue for the big corporates/multinationals

• Every organisation’s problem

• I personally have 5TB + ‘under management’ at home

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The emergence and rise of big data

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5 Terabytes of electronic data under management

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Understanding Big Data

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Understanding Big Data

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Understanding Big Data

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Understanding Big Data

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Understanding Big Data

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Page 15: Enterprise Search, more relevant now than ever

Database/IT perspective Content: 100 character string, Metadata: source (Twitter), date, time, username

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Small can be big

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@mdavis – very pleased with @ipad, retailer @service rubbish though, didn’t know their product #fail

MeasurementSentiment

Product

Process

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What value are organisations gaining from big data?

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Page 17: Enterprise Search, more relevant now than ever

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Where does enterprise search fit?

© msmd advisors 2012

RDBMS

Data and information within the organisation

BIG DATARDBMS

RDBMS

RDBMSRDBMS

CMS

WWW

Enterprise search

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Intelligence and the UI are becoming key– it’s all about real estate

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“You can’t deliver the sales analysis in 140 characters or less”

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No longer a 1024 monitor

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Page 21: Enterprise Search, more relevant now than ever

• Seek to implement an enterprise search solution that covers all your information sources – internal and external

• Gaining the benefits of Big Data, social media sources and accessing individual knowledge requires openness

• Organisational information needs to be regarded as a corporate asset

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Implications for your organisation

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Page 22: Enterprise Search, more relevant now than ever

The requirement to make faster and better decisions on increasingly large and disparate information sources needs enterprise search tools that will 'out-live' the repositories and systems they crawl

•Big data is the challenge that enterprise search has matured for

•Enterprise search must address corporate systems, social media, and exploit the value of individual knowledge

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Summary

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Page 23: Enterprise Search, more relevant now than ever

Thank [email protected]@mikemasseydavis

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