Enterprise Integration: Getting the Most Out of Your ECM Solution

Enterprise Integration

• Understanding the opportunity• Approaches to driving and building

integration• Some real examples• Scenario: Sales Team + Enterprise

content

Session Agenda

Information Explosion

Intranet

Unstructured Content Chaos

User adoption of consumer-

focused tablets for the workplace is 'tyranny,' one IT exec says

- Computerworld

We have spent millions on

websites and content storage

systems that aren’t working.

- A fortune 500

Our team has minutes or hours (at most!) to

find and leverage knowledge to solve problems, not days

or months.- Telcom network provider

Content classification

standards and retention

management is a corporate problem.

- A fortune 500

We can’t find any appropriate information on our shared drives. We don’t trust the

security and we won’t use it. - A frustrated employee

Content Connected Enterprise?

Goal: Reduce or alleviate the “swivel chair” problem when people perform their jobs.

Integration Approaches

• Alfresco Share, Alfresco Workdesk, Office Workdesk• Easy ECM: • Opening up new ways of working directly with

content (WebDAV, CIFS, FTP, NFS)• Mobile• Email

• Direct Integration – a custom purpose• Enterprise Service Bus (ESB) – a strategic option• Connectors – packaged for specific scenario/purpose

A scenario: Alfresco for Salesforce

Connecting Salesforce with Alfresco allows for richer content collaboration

at a lower overall cost.

Support sales with content and processesfrom across the enterprise and outside the

organization – with less swivel chair.

Potentially save money by eliminating duplication of content, storage costs, and

maintenance across separate repositories.

Content with opportunities…

Adding Content to an Opportunity

Document can be previewed and well described

Notifications: Social Content

Add the business process parts…

The details: Alfresco for Salesforce

• More details from Alfrescohttp://www.alfresco.com/products/features/saleshttp://www.alfresco.com/products/integrations/salesforcehttp://www.youtube.com/watch?v=OnSKrdmF0Dc&feature=youtu.be

• Available on Salesforce AppExchangehttp://appexchange.salesforce.com (search for Alfresco)

• Download for no cost• Sync up to 10GB of free storage

• Need more?Add some additional services if your scenario is more than the packaged connector provides

Free your content!