Enterprise Data World Webinars: Information Management Principles

All content copyright 2014 IMCue Solutions LLC

Information Principles

DATAVERSITY

January 21, 2014

Presenter John Ladley 35 years EIM experience in various

capacities [email protected] @jladley

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mailto:[email protected]

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Objectives

Understand role of principles

Understand difference between Principles and Policies

Review essential information principles

Introduce an approach to define your Information (or Data) Principles

Roles of Principles

Statements of belief e.g. Bill of Rights, Canon, Commandments – You don’t manage information as an asset– You want to manage information as an asset– You NEED to adopt a principle

Applied every day as guidance for procedures and decision making efforts– Adopting a principle means acceptance of that

philosophy – If you ignore principles, you organization is

psychologically in the same spot and will not move

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Roles of Policies Codification of principles Consistent, repeatable processes that implement the

agreed upon guiding principles E.g. Quality and governance policies are process,

not reactive audits– Integrated with system development process

Standards are policies that enforce what the result should look like– Data standards – definitions, formats, synonyms,

glossary, dictionary – Data model standards – used by data modelers to

convey meaning, rules and relationships– Semantic standards (ontologies and taxonomies) – Controls

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Relationship of Principles and Policies

Taxonomy for Policy

Principle

Policy

Standards

Controls

Processes

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GAIP™ Principle Description

Content as Asset

Data and content of all types are assets with all the characteristics of any other asset. Therefore, they should be managed, secured and

accounted for as other material or financial assets.

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Content as Asset



Real Value

There is value in all data and content, based on their contribution to an organization’s business/operational objectives, their intrinsic

marketability, and/or their contribution to the organization’s Goodwill (balance sheet) valuation.

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Content as Asset



Real Value



Going Concern

Data and content are not viewed as temporary means to achieve results (or merely as a business by-product), but are critical to

successful, ongoing business operations and management.

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Content as Asset



Real Value



Going Concern

Data and content are not viewed as temporary means to achieve results (or merely as a business by-product), but are critical to

successful, ongoing business operations and management.

Due Diligence

If a risk is known, it must be reported. If a risk is possible, it must be confirmed.

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QualityThe relevance, meaning, accuracy, and life cycle of data and content

can affect the financial status of an organization.

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AuditThe accuracy of data and content is subject to periodic audit by an

independent body.

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RiskThere is risk associated with data and content. This risk must be

formally recognized, either as a liability or through incurring costs to manage and reduce the inherent risk.




independent body.

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independent body.

Account- ability

An organization must identify parties which are ultimately responsible for data and content assets.

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independent body.

Account- ability

An organization must identify parties which are ultimately responsible for data and content assets.

LiabilityThe risks in information means there is a financial liability inherent in all data or content that is based on regulatory and ethical misuse or

mismanagement.

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Common “Seed” Principles

Information is an asset Information should be representative Information should be authoritative Information should be accurate Information should be current Information should be shared Information should be secure Information should be intelligible Information should be catalogued

Is this list global? Is it “implementable?”

WHY WHERE HOW?

Sample Principle Principle

– There will be a single authoritative source for customer data.

Rationale– Shift in focus from a product-centric to a customer-centric

organization– Market pressures to retain customers– Information disseminated to the customer will be consistent – Common data is required to present X’s customers with a single

view– Costs associated with maintenance of redundant data will be

eliminated– A single, clearly identified source of data will reduce access

latency

Sample Principle

Implications (THESE ARE IMPORTANT) – Business rules are required to manage and control customer data

update– Capture data once and only once and validate at the point of

capture – There will be a single source of authoritative data– Establish clear points of data capture– Institute qualitative audits and integrity controls – Establish mechanisms for capture and storage in the authoritative

system of record– Identify application dependencies and establish data propagation

mechanisms– Establish data stewardship for customer data – IT and Business Unit data stewards must communicate and

sponsor this effort– Customer data management policies must be defined

Policies (and Standards) Policies are processes and standards

based on principles Review the implications section for a

principle

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Classify Organization Apply GAIP™ create seed principles Refine Initial Principles Complete Principles and Policy information

Process to Design the DG Principles

Classify Organization Classify Organization

Culture

Business Needs

Maturity

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Apply GAIP™ Apply GAIP™

Culture

Business Needs

Maturity

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Culture

Business Needs

Maturity Derive Seed PrinciplesDerive Seed Principles

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Refine Principles Refine Principles Culture

Business Needs


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Refine Principles Refine Principles

Complete Principles (rationale and implications)

Complete Principles (rationale and implications)

Culture

Business Needs


Principles – an Essential Building Block

Sustainable Data Governance

Organization Roles and

Respon-sibility

Functions &

Processes

Principles and

Policy

Business Alignment

DG Mission &

Vision

Business Goals &

Object-ives

Sustaining Activity

Metrics Culture

Change

Principles – an Essential Building Block

Sustainable Data Governance

Organization Roles and

Respon-sibility

Functions &

Processes

Principles and

Policy

Business Alignment

DG Mission &

Vision

Business Goals &

Object-ives

Sustaining Activity

Metrics Culture

Change

All content copyright 2014 IMCue Solutions LLC 27

Building Value Through Information Asset Management

[email protected]

@jladley

314-422-9076

mailto:[email protected]

Enterprise Data World Webinars: Information Management Principles

Technology

data principles

financial assets

guiding principles

content copyright

role of principles

data modelers

data standards definitions

real valuethere