Annual Update Kem Musgrove Chief Information Officer Technology Services Division June 5, 2018 EDR 2 Annual Update | Techno logy Services Division 1
Annual Update
Kem MusgroveChief Information OfficerTechnology Services DivisionJune 5, 2018
EDR2 Annual Update | Technology Services Division 1
Where We StartedTax Systems Modernization Vision
In 2007, we planned a seriesof large scale projects to:
Modernize aging IT systems•
Focus on key business•opportunities and objectivesFurther our strategic vision•
EDR2 Annual Update | Technology Services Division 2
30 Year Vision: Tax Systems ModernizationPhase 1: Enterprise Data to Revenue
Plan Implement CompleteEDR 2007 2011 2015
Phase 2: Enterprise Data to Revenue2
Plan Implement CompleteEDR22016 2021 2025
Phase 3: Enterprise Data to Revenue3
Plan Implement CompleteEDR32026 2031 2035
EDR2 Annual Update | Technology Services Division 3
Average Age of FTB’s Major Key Systems
40 373530 2725
1720151050
EDR EDR2EDR2 Final PhaseEDR3
2011 2021 2031
EDR2 Annual Update | Technology Services Division 4
Progress on Key Business Opportunities
EDR1 EDR2 EDR3
Data Availability 50% 90% 100%Business Processes 30% 90% 100%Redundancy and Reuse 30% 70% 100%Self-Services 30% 90% 100%Data Analytics 20% 90% 100%Legacy Systems Aging 10% 70% 100%and Outdated TechnologyTOTAL AVERAGE 30% 80% 100%
EDR2 Annual Update | Technology Services Division 5
Phase 2 – Enterprise Data to Revenue2
Key Components:Expanded Data Availability•
Business Process Improvements•
Redundancy & Reuse•
Increased Self-Services Customer Experience•
Increased Data Analytics•
Replace Legacy Systems & Outdated Technology•
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Phase 2 – Enterprise Data to Revenue2
Phase 2: Enterprise Data to Revenue2
Plan Implement CompleteEDR22016 2021 2025
Timeline
2016 – Kick-off and Initiation•
2017 to 2021 - Procurement Timeline•
2021 to 2025 - Project Duration (48-60 months)•
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Enterprise Data to Revenue2Video
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Questions?
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