Page 1
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
1
Enterprise Content ManagementDefinitions, components, and challenges
Dr. Ulrich KampffmeyerDMS EXPOKöln, 19. September 2006
P R O J E C T C O N S U L TUnternehmensberatung Dr. Ulrich Kampffmeyer GmbH
Page 2
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
2
Contents
• Babylon: Terms & Acronyms
• Definition
• The „5 C“ of ECM
• ECM Components
• Market Developments and Trends
• Outlook
Page 3
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
3
Page 4
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
4
Page 5
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
5
© PROJECT CONSULT 2002
Records ManagementRecords Management
Electronic Document -ManagementElectronic Document -ManagementImagingImaging
MultiMedia-DatenbankenMultiMedia-Datenbanken
Web Content ManagementWeb Content Management
Enterprise Content ManagementEnterprise Content ManagementEAIEAI
BPMBPM
EDMEDM
WorkflowWorkflow
EDMEDM
EDRMSEDRMS
Elektronische ArchivierungElektronische Archivierung
Collaborative CommerceCollaborative CommerceASP / DMCOASP / DMCO
Document WarehouseDocument Warehouse
Optical FilingOptical Filing
E-BusinessE-BusinessBusiness Process ManagementBusiness Process Management
Digital SignatureDigital Signature
GroupwareGroupware
Collaborative CommerceCollaborative Commerce
Knowledge ManagementKnowledge Management
Engineering Document ManagementEngineering Document Management
Document Related TechnologiesDocument Related TechnologiesContent ManagementContent Management
ScanningScanning
Media Asset ManagementMedia Asset Management
Enterprise Application Integration
Enterprise Application Integration
COLDCOLD
Digital Rights ManagementDigital Rights Management
DMSDMS
Intranet RepositoryIntranet
Repository
PortalePortaleDocument Management Document Management
ILMILM
UDMUDM
Digital Asset ManagementDigital Asset Management
MAMMAM
iECMiECM
IDOMIDOM
EDMEDM
Enterprise Content IntegrationEnterprise Content Integration
ECIECI
CMSCMS
DRMDRMREAREA
Revisionssichere ArchivierungRevisionssichere Archivierung
E-Mail ManagementE-Mail ManagementKMKM
ERMERM
IRSIRS
DMDM
WCMWCM
DRTDRT
EDMEDM
Business Process ManagementBusiness Process Management
BPMBPM
CaptureCapture
Output ManagementOutput Management
Multi Channel DistributionMulti Channel Distribution
PreservationPreservation
EAkteEAkte
TCMTCM
IDARSIDARS
VCMVCM
DAMDAM
Elektronische SignaturElektronische Signatur
eSignatureeSignature
Information Lifecycle ManagementInformation Lifecycle Management
Single Instance ArchivierungSingle Instance Archivierung
PreservationPreservation
Compliant Transaction ArchiviCompliant Transaction Archivin
CTACTA
Electronic Records ManagementElectronic Records Management
Single SourcePublishing
Single SourcePublishing
WorkflowWorkflow
WissensmanagementWissensmanagement
CollaborationCollaboration
Enterprise Content ManagementEnterprise Content ManagementOMSOMS
Page 6
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
6
© PROJECT CONSULT 2002
Records ManagementRecords Management
Electronic Document -ManagementElectronic Document -ManagementImagingImaging
MultiMedia-DatenbankenMultiMedia-Datenbanken
Web Content ManagementWeb Content Management
Enterprise Content ManagementEnterprise Content ManagementEAIEAI
BPMBPM
EDMEDM
WorkflowWorkflow
ECMECM
EDRMSEDRMS
Elektronische ArchivierungElektronische Archivierung
Collaborative CommerceCollaborative CommerceASP / DMCOASP / DMCO
Document WarehouseDocument Warehouse
Optical FilingOptical Filing
E-BusinessE-BusinessBusiness Process ManagementBusiness Process Management
Digital SignatureDigital Signature
GroupwareGroupware
Collaborative CommerceCollaborative Commerce
Knowledge ManagementKnowledge Management
Engineering Document ManagementEngineering Document Management
Document Related TechnologiesDocument Related TechnologiesContent ManagementContent Management
ScanningScanning
Media Asset ManagementMedia Asset Management
Enterprise Application Integration
Enterprise Application Integration
COLDCOLD
Digital Rights ManagementDigital Rights Management
DMSDMS
Intranet RepositoryIntranet
Repository
PortalePortaleDocument Management Document Management
ILMILM
UDMUDM
Digital Asset ManagementDigital Asset Management
MAMMAM
iECMiECM
IDOMIDOM
EDMEDM
Enterprise Content IntegrationEnterprise Content Integration
ECIECI
CMSCMS
DRMDRMREAREA
Revisionssichere ArchivierungRevisionssichere Archivierung
E-Mail ManagementE-Mail ManagementKMKM
ERMERM
IRSIRS
DMDM
WCMWCM
DRTDRT
EDMEDM
Business Process ManagementBusiness Process Management
BPMBPM
CaptureCapture
Output ManagementOutput Management
Multi Channel DistributionMulti Channel Distribution
PreservationPreservation
EAkteEAkte
TCMTCM
IDARSIDARS
VCMVCM
DAMDAM
Elektronische SignaturElektronische Signatur
eSignatureeSignature
Information Lifecycle ManagementInformation Lifecycle Management
Single Instance ArchivierungSingle Instance Archivierung
Asset ManagementAsset Management
Compliant Transaction ArchivCompliant Transaction Archiva
CTACTA
Electronic Records ManagementElectronic Records Management
Single SourcePublishing
Single SourcePublishing
WorkflowWorkflow
WissensmanagementWissensmanagement
CollaborationCollaboration
Enterprise Content ManagementEnterprise Content ManagementOMSOMS
ECMECM
DCTDCT
TCMTCM
UDOUDO
PDDPDD
PDMPDM
BIBI
Page 7
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
7
© PROJECT CONSULT 2002
Records ManagementRecords Management
Electronic Document -ManagementElectronic Document -ManagementImagingImaging
MultiMedia-DatenbankenMultiMedia-Datenbanken
Web Content ManagementWeb Content Management
Enterprise Content ManagementEnterprise Content ManagementEAIEAI
BPMBPM
EDMEDM
WorkflowWorkflow
ECMECM
EDRMSEDRMS
Elektronische ArchivierungElektronische Archivierung
Collaborative CommerceCollaborative CommerceASP / DMCOASP / DMCO
Document WarehouseDocument Warehouse
Optical FilingOptical Filing
E-BusinessE-BusinessBusiness Process ManagementBusiness Process Management
Digital SignatureDigital Signature
GroupwareGroupware
Collaborative CommerceCollaborative Commerce
Knowledge ManagementKnowledge Management
Engineering Document ManagementEngineering Document Management
Document Related TechnologiesDocument Related TechnologiesContent ManagementContent Management
ScanningScanning
Media Asset ManagementMedia Asset Management
Enterprise Application Integration
Enterprise Application Integration
COLDCOLD
Digital Rights ManagementDigital Rights Management
DMSDMS
Intranet RepositoryIntranet
Repository
PortalePortaleDocument Management Document Management
ILMILM
UDMUDM
Digital Asset ManagementDigital Asset Management
MAMMAM
iECMiECM
IDOMIDOM
EDMEDM
Enterprise Content IntegrationEnterprise Content Integration
ECIECI
CMSCMS
DRMDRMREAREA
Revisionssichere ArchivierungRevisionssichere Archivierung
E-Mail ManagementE-Mail ManagementKMKM
ERMERM
IRSIRS
DMDM
WCMWCM
DRTDRT
EDMEDM
Business Process ManagementBusiness Process Management
BPMBPM
CaptureCapture
Output ManagementOutput Management
Multi Channel DistributionMulti Channel Distribution
PreservationPreservation
EAkteEAkte
TCMTCM
IDARSIDARS
VCMVCM
DAMDAM
Elektronische SignaturElektronische Signatur
eSignatureeSignature
Information Lifecycle ManagementInformation Lifecycle Management
Single Instance ArchivierungSingle Instance Archivierung
Asset ManagementAsset Management
Compliant Transaction ArchivCompliant Transaction Archiva
CTACTA
Electronic Records ManagementElectronic Records Management
Single SourcePublishing
Single SourcePublishing
WorkflowWorkflow
WissensmanagementWissensmanagement
CollaborationCollaboration
Enterprise Content ManagementEnterprise Content ManagementOMSOMS
DCTDCT
TCMTCM
UDOUDO
PDDPDD
PDMPDM
BIBIECMECM
Page 8
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
8
? ?
Page 9
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
9
ERP CRMCMS
Page 10
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
10
EERP CCRMMCMCMS
ECMECM
Page 11
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
11
Page 12
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
12
Page 13
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
13
Page 14
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
14
Unstructured Content
DataBusiness Processes
STORE
MANAGE
DELIVER
PRESERVE
CAPTURE
AIIM International, 2001
Page 15
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
15
Enterprise Content Management: Technologies used to
Capture, Manage, Store, Preserve, and DeliverContent and Documents
related to Organizational Processes.
Page 16
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
16
Enterprise Content Managementis a StrategyStrategy or VisionVision,
not a single Product!
Page 17
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
17
AIIM International
ERP EnterpriseEnterpriseApplicationsApplications
EnterpriseEnterpriseContentContentManagementManagementWeb Content
ManagementDoc MgmtImaging
Domino Exchange RDMS FileSystem
Workflow Collaboration
Data WarehousingMining
EAI
E-Business
InfrastructureInfrastructure
IntegrationIntegration
AP/AR RM/A CRM HRM
Enterprise Content Management –infrastructure
Page 18
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
18
AIIM International
ERP EnterpriseEnterpriseApplicationsApplications
EnterpriseEnterpriseContentContentManagementManagementWeb Content
ManagementDoc MgmtImaging
Domino Exchange RDMS FileSystem
Workflow Collaboration
Data WarehousingMining
EAI
E-Business
InfrastructureInfrastructure
IntegrationIntegration
AP/AR RM/A CRM HRM
ECM concept #1
Middleware
Page 19
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
19
AIIM International
ERP EnterpriseEnterpriseApplicationsApplications
EnterpriseEnterpriseContentContentManagementManagementWeb Content
ManagementDoc MgmtImaging
Domino Exchange RDMS FileSystem
Workflow Collaboration
Data WarehousingMining
EAI
E-Business
InfrastructureInfrastructure
IntegrationIntegration
AP/AR RM/A CRM HRM
ECM concept #2
Independent Services for all Applications
Page 20
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
20
AIIM International
ERP EnterpriseEnterpriseApplicationsApplications
EnterpriseEnterpriseContentContentManagementManagementWeb Content
ManagementDoc MgmtImaging
Domino Exchange RDMS FileSystem
Workflow Collaboration
Data WarehousingMining
EAI
E-Business
InfrastructureInfrastructure
IntegrationIntegration
AP/AR RM/A CRM HRM
ECM concept #3
Uniform, FederatedEnterprise Repository
for all Types of Information
Page 21
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
21
Page 22
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
22
Page 23
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
23
Page 24
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
24
Content
Page 25
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
25
Page 26
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
26
Collaboration
Page 27
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
27
Page 28
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
28
Compliance
Page 29
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
29
,,. . . whoever knowingly alters, destroys, mutilates, conceals, covers up, falsifies or makes a false entry in any record, document or tangible object with intent to impede, obstruct or influence the investigation or proper administration of any matter within the jurisdiction of any department or agency of the United States or any case filed under title 11 or in relation to, or contemplation of any such matter of case, shall befined under this title, imprisoned not more than20 years, or both."
(Sarbanes-Oxley Act of 2002, Sec. 802, §1519)
Page 30
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
30
Page 31
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
31
Continuity
Page 32
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
32
Page 33
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
33
Cost
Page 34
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
34
Page 35
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
35
Page 36
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
36
AIIM Model for ECM Enterprise Content Management
CAPTURE
PRESERVE
DELIVERSTORE
MANAGE
STORE WCM
RM
WF/BPM
DMCollab
Page 37
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
37
CAPTUREInput Management
Human created Recognition
• Office Documents • OCR
• Form • HCR
• Rich Media • ICR
• Microfilm • OMR
• Barcode
Application created• ERP
• XML
Forms Processing
E-Forms/Web-Forms
• Financial Applications Aggregation
• E-Billing COLD/ERM
Indexing
Input Designs
Categorization
Input
Page 38
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
38
CAPTUREHuman created
Human created Recognition
• Office Documents • OCR
• Form • HCR
• Rich Media • ICR
• Microfilm • OMR
• Barcode
Application created• ERP
• XML
Forms Processing
E-Forms/Web-Forms
• Financial Applications Aggregation
• E-Billing COLD/ERM
Indexing
Input Designs
Categorization
Input
Page 39
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
39
CAPTUREApplication created
Human created Recognition
• Office Documents • OCR
• Form • HCR
• Rich Media • ICR
• Microfilm • OMR
• Barcode
Application created• ERP
• XML
Forms Processing
E-Forms/Web-Forms
• Financial Applications Aggregation
• E-Billing COLD/ERM
Indexing
Input Designs
Categorization
Input
Page 40
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
40
CAPTURERecognition
Human created Recognition
• Office Documents • OCR
• Form • HCR
• Rich Media • ICR
• Microfilm • OMR
• Barcode
Application created• ERP
• XML
Forms Processing
E-Forms/Web-Forms
• Financial Applications Aggregation
• E-Billing COLD/ERM
Indexing
Input Designs
Categorization
Input
Page 41
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
41
CAPTUREForms Processing
Human created Recognition
• Office Documents • OCR
• Form • HCR
• Rich Media • ICR
• Microfilm • OMR
• Barcode
Application created• ERP
• XML
Forms Processing
E-Forms/Web-Forms
• Financial Applications Aggregation
• E-Billing COLD/ERM
Indexing
Input Designs
Categorization
Input
Page 42
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
42
CAPTURECOLD
Human created Recognition
• Office Documents • OCR
• Form • HCR
• Rich Media • ICR
• Microfilm • OMR
• Barcode
Application created• ERP
• XML
Forms Processing
E-Forms/Web-Forms
• Financial Applications Aggregation
• E-Billing COLD/ERM
Indexing
Input Designs
Categorization
Input
Page 43
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
43
CAPTUREIndexing & Classification
Human created Recognition
• Office Documents • OCR
• Form • HCR
• Rich Media • ICR
• Microfilm • OMR
• Barcode
Application created• ERP
• XML
Forms Processing
E-Forms/Web-Forms
• Financial Applications Aggregation
• E-Billing COLD/ERM
Indexing
Input Designs
Categorization
Input
Page 44
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
44
MANAGE
WCM
RM
WF/BPM
DMCollab
Page 45
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
45
MANAGE
WCM
RM
WF/BPM
DMCollab
Page 46
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
46
MANAGEDocument Management
STORE WCM
RM
WF/BPM
DMCollab
• Check-in/Check-out• Version Management• Search and Navigation• Visualization
Page 47
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
47
MANAGECollaboration
STORE WCM
RM
WF/BPM
DM
Collab
• Collaborative authoring • Knowlege bases • Whiteboards • Video conferencing• Consolidation of
information
Page 48
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
48
MANAGEWeb Content Management
STORE WCM
RM
WF/BPM
DMCollab
• Content creation• Publication process• Conversion• Security• Web site visualization
Page 49
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
49
MANAGERecords Management
STORE WCM
RM
WF/BPM
DMCollab
• Filing structures and file plans• Thesaurus• Retention periods• Metadata• Archive management
Page 50
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
50
MANAGEBusiness Process Management
STORE WCM
RMWF/BPM
DM
Collab
• Process and structure organization• Process design• Vizualisation of Process• Routing• Monitoring• Parallel and sequential processing
• Reminders, deadlines• Checking• Logging
Page 51
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
51
STORE
Repositories
Library Services
Technologies
Page 52
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
52
STORE• File Systems• Content Management
Systems• Databases• Data Warehouses Repositories
Page 53
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
53
STORE• Search/Retrieval• Version Control• Check In/Check Out• Audit Trail
Library Services
Page 54
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
54
STORE
Technologies
• Hard Disk• RAID• SAN• NAS
• Optical• OD• DVD• CD
• Tape
Page 55
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
55
STORE
Repositories
Library Services
Technologies
ILM Information Lifecycle Management
Page 56
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
56
PRESERVE
Archive• Paper• Microfilm• NAS/SAN• WORM HD• WORM OD• WORM TAPE
Deletion
Page 57
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
57
PRESERVELong-term archiving
Digital optical storage media:• WORM OD (Write Once Read Many Optical Disk)• CD (Compact Disk)• DVD (Digital Versatile Disk)
Page 58
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
58
PRESERVELong-term archiving
Digital optical storage media:• WORM OD (Write Once Read Many Optical Disk)• CD (Compact Disk)• DVD (Digital Versatile Disk)
Is there still a need for „True“ WORM media?
Page 59
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
59
PRESERVELong-term archiving
Digital optical storage media:• WORM OD (Write Once Read Many Optical Disk)• CD (Compact Disk)• DVD (Digital Versatile Disk)
Is there still a need for „True“ WORM media?
Alternatives
• WORM Tape• WORM Harddisk
with special software/firmware proctection
Page 60
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
60
PRESERVE
Archive• Paper• Mikrofilm• NAS/SAN• CAS• WORM• WORM-TAPE
Deletion
Long-term Archivingimplies
Continuous Migration
Page 61
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
61
DELIVEROutput Management
DitributionSecurity Technologies
Transformation
• PapierViewer
• Digitales Fernsehen• Digital Signature• KonverterPublishing
• Syndication
• Compression
• Datenübermittlung mittelsEDI, XML u. anderer Formate
• CD / DVD
• PDF
• Email und Fax• Digital RightsManagement/Watermark
• XML
• E-Business-Portale• Personalization
• Internet, Intranet, Extranet• PKI• COLD/ERMLayout/Design
DitributionSecurity Technologies
Transformation
• PapierViewer
• Digitales Fernsehen• Digital Signature• KonverterPublishing
• Syndication
• Compression
• Datenübermittlung mittelsEDI, XML u. anderer Formate
• CD / DVD
• PDF
• Email und Fax• Digital RightsManagement/Watermark
• XML
• E-Business-Portale• Personalization
• Internet, Intranet, Extranet• PKI• COLD/ERMLayout/Design
Security as ECM Infrastructure
Output
• Datatransfer viaEDI, XML and other formats
• Digital TV
• Email and Fax
• Digital TV
• Paper
Page 62
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
62
DELIVERTransformation
DitributionSecurity Technologies
Transformation
• PapierViewer
• Digitales Fernsehen• Digital Signature• KonverterPublishing
• Syndication
• Compression
• Datenübermittlung mittelsEDI, XML u. anderer Formate
• CD / DVD
• PDF
• Email und Fax• Digital RightsManagement/Watermark
• XML
• E-Business-Portale• Personalization
• Internet, Intranet, Extranet• PKI• COLD/ERMLayout/Design
DitributionSecurity Technologies
Transformation
• PapierViewer
• Digitales Fernsehen• Digital Signature• KonverterPublishing
• Syndication
• Compression
• Datenübermittlung mittelsEDI, XML u. anderer Formate
• CD / DVD
• PDF
• Email und Fax• Digital RightsManagement/Watermark
• XML
• E-Business-Portale• Personalization
• Internet, Intranet, Extranet• PKI• COLD/ERMLayout/Design
Security as ECM Infrastructure
Output
• Datatransfer via
• Digital TV
• Paper
• Email and Fax
Page 63
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
63
DELIVERSecurity
DitributionSecurity Technologies
Transformation
• PapierViewer
• Digitales Fernsehen• Digital Signature• KonverterPublishing
• Syndication
• Compression
• Datenübermittlung mittelsEDI, XML u. anderer Formate
• CD / DVD
• PDF
• Email und Fax• Digital RightsManagement/Watermark
• XML
• E-Business-Portale• Personalization
• Internet, Intranet, Extranet• PKI• COLD/ERMLayout/Design
DitributionSecurity Technologies
Transformation
• PapierViewer
• Digitales Fernsehen• Digital Signature• KonverterPublishing
• Syndication
• Compression
• Datenübermittlung mittelsEDI, XML u. anderer Formate
• CD / DVD
• PDF
• Email und Fax• Digital RightsManagement/Watermark
• XML
• E-Business-Portale• Personalization
• Internet, Intranet, Extranet• PKI• COLD/ERMLayout/Design
Security as ECM Infrastructure
Output
• Datatransfer via
• Digital TV
• Datatransfer viaEDI, XML and other formats
• Digital TV
• Paper
• Email and Fax
Page 64
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
64
DELIVERDistribution
Page 65
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
65
CAPTURE
PRESERVE
DELIVERSTORE
MANAGE
STORE WCM
RM
WF/BPM
DMCollab
ECM Model 2003
ECM House 2005
Page 66
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
66
ECM House
Page 67
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
67
ECM House
Page 68
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
68
• DAM Digital Asset Management• E-Mail Management• EAI Enterprise Application Integration• Search/Retrieval• Content Integration• Backup/Recovery• Longterm Archival• Migration• Localization• DRM Digital Rights Management
New residents in the ECM-House
Page 69
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
69
Page 70
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
70
Page 71
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
71
Page 72
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
72
Page 73
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
73
• ECM Suites
• ECM integrated Systems
• ECM Components & Services
Page 74
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
74
Page 75
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
75
Page 76
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
76
Page 77
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
77
ECM
Collaboration
Outputmanagement
Storage/Archivierung
Hardw
are
Databas
e
ERP-
Wor
kflo
w/
Rec
ords
Man
ag.
WCM/Portal
Integration
Competing vendors
Page 78
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
78
Page 79
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
79
International ECM Vendors
• IBM• FileNet• EMC Documentum• OpenText
• Hummingbird, Mobius, BancTec, OnBase and others
Page 80
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
80
Midsize ECM Vendors
• Ceyoniq• d.velop• Docuware• Easy• ELO• H & S• Optimal Systems• Saperion• SER• Zylab
• and some 100 more
Page 81
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
81
Page 82
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
82
Collaboration
• MicrosoftVista with Workflow, SharepointPortal Server, InfoPath, Exchange
• IBMWebsphere, Domino
• Oracle10g Content Services, Workflow
Page 83
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
83
Output Management
• Adobe• Betasystems• ISIS• XEROX
• and others
Page 84
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
84
„Printer“-Hardware
• XEROX• CANON• Brother• Lexmark• Ricoh
• and others
Page 85
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
85
Databases
• IBM• Oracle• Microsoft
• and others
Page 86
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
86
Storage-System Vendors
• EMC• HDS• HP• IBM• NetApp• SUN
• and others
Page 87
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
87
System Vendors
• More and more …
Page 88
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
88
ERP Standard-Software
• SAP• Oracle• Sage
• and others
Page 89
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
89
Web Content Management
• Vignette• Stellent• Interwoven
• and many others
• … as well as Open Source …
Page 90
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
90
The market grows fast …
Page 91
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
91
The market grows fast …
But the growth is sharedamong many
old and new competitors
Page 92
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
92
Page 93
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
93 © Copyright PROJECT CONSULT GmbH 2002 / Autorenrecht Dr- Ulrich Kampffmeyer 2001-2002© PROJECT CONSULT 2002
© PROJECT CONSULT 2002
Page 94
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
94 © Copyright PROJECT CONSULT GmbH 2002 / Autorenrecht Dr- Ulrich Kampffmeyer 2001-2002© PROJECT CONSULT 2002
© PROJECT CONSULT 2002
Page 95
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
95 © Copyright PROJECT CONSULT GmbH 2002 / Autorenrecht Dr- Ulrich Kampffmeyer 2001-2002© PROJECT CONSULT 2002
© PROJECT CONSULT 2002
Page 96
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
96
Page 97
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
97
Page 98
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
98
Page 99
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
99
ECM with its comprehensive goal is not a product, but rather a vision, a strategy, and at best a solution portfolio.
The claim of having one solution for every application from a single source is simply not realistic.
Page 100
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
100
Page 101
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
101
Page 102
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
102
Page 103
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
103
WCM, ECM, portals and other document related technologies are blending together.
Only a few vendor portfolios come up to ECM’s claims.
Page 104
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
104
Page 105
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
105
Page 106
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
106
Page 107
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
107
The market is swamped with ECM products and ECM components.
Like the other software and IT market segments, the ECM market will consolidate.
Page 108
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
108
Page 109
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
109
Page 110
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
110
Page 111
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
111
Information has only inherent value when it is used as knowledge in processes.
The value of information must be considered in planning and operations alike, and justifies investments in ECM as infrastructure.
Page 112
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
112
Page 113
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
113
Page 114
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
114
Page 115
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
115
The dangerous dependence on the availability and correctness of electronic information is constantly growing.
Companies, government and society are already today completely dependent on the availability of electronic information.
Page 116
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
116
Page 117
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
117
Page 118
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
118
Page 119
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
119
We suffer from information overflow. Identifying the valuable, important information is a tedious process.
Systematic, accurate, and focussed access to exponentially growing information volumes gets more and more important.
Page 120
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
120
Page 121
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
121
Page 122
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
122
Page 123
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
123
The first gaps in electronic information preservation have occurred. Electronic knowledge has already been irretrievably lost.
The orderly and long-term usable storage of valuable information is growing in importance.
Page 124
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
124
Page 125
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
125
Page 126
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
126
Page 127
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
127
The real value of ECM solutions is not adequatly communicated to the potential endusers and decision makers.
The necessity of ECM is an issue for the management of every company and has to be communicated in regard to business issues, business continuity, compliance, and competition implications.
Page 128
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
128
Page 129
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
129
Page 130
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
130
Page 131
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
131
ECM will become infrastructure at the levelof operating systems, databases and software services.
ECM basic functionality is a commodity.
Page 132
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
132
Page 133
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
133
Page 134
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
134
Page 135
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
135
The change of a physical, tangible world of information into a virtual world.
Our children will laugh about the problems we face today.
Page 136
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
136
Page 137
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
137 © Copyright PROJECT CONSULT GmbH 2002 / Autorenrecht Dr- Ulrich Kampffmeyer 2001-2002© PROJECT CONSULT 2002
© PROJECT CONSULT 2002
Page 138
Enterprise Content ManagementDefinitions, components, and challengesDr. Ulrich Kampffmeyer
PROJECT CONSULTUnternehmensberatungDr. Ulrich Kampffmeyer GmbHBreitenfelder Straße 1720251 Hamburgwww.project-consult.com© PROJECT CONSULT 2006
138
Dr. Ulrich KampffmeyerE-Mail: [email protected]
This presentation and the related text documentation in English, German and French can be downloaded from our website:
www.PROJECT-CONSULT.com