Enterprise and Enterprise and Golbal Management Golbal Management of Information of Information Technology Technology
Jan 20, 2016
Enterprise and Golbal Enterprise and Golbal Management of Management of
Information Information TechnologyTechnology
Outsourcing
• The purchase of goods or services from third-party partners that were previously provided internally
Why outsource?
• Save money – achieve greater ROI
• Focus on core competencies – organization can focus on the business that they are in
• Achieve flexible staffing levels
• Gain access to global resources
• Decrease time to market
Offshoring
• Relocation of an organization’s business processes
• To a lower-cost location, usually overseas
Tips for Outsourcingsource: Wall Street Journal, Monday May 8, page B3• Locate Overseas offices in regions that are
home to bigger, multinational companies• Monitor quality closely: errors can really hurt a
small business• Ensure that key executive visit frequently, and
plan for travel costs• Offer consistent company wide training so all
workers use similar processes• Track retention of overseas workers, as a few
departure could be crippling
Case 2: CIOs Need to Think Globally and Act Locally
• Enterprises globalize for different reasons– Examples: global customers, seeking growth
opportunities, cost efficiencies
• CIO’s IT globalization decisions should– Determine the balance of global integration
versus local responsiveness– Align IT’s major processes with the enterprise’s
governance orientation– Assign staff, roles, and competencies
appropriately
Alternative Global StrategiesAlternative Global StrategiesManaging Global IT
Managing Global IT
Alternative ImplementationsAlternative Implementations
Managing Global IT
Global Business DriversGlobal Business Drivers
Managing Global ITGlobal IT PlatformsGlobal IT Platforms
Managing Global IT
The Internet as a Global IT The Internet as a Global IT PlatformPlatform
Managing Global IT
Global Data Access IssuesGlobal Data Access Issues
Transborder Data Flows (TDF)
Managing Global IT
Internet Access IssuesInternet Access Issues
Managing Global IT
Global Systems DevelopmentGlobal Systems Development