Ensure the Success of Your VMware Horizon View VDI Deployments
Ensure the Success of
Your VMware Horizon View VDI Deployments
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Moderator
Christine Ackley Director of Marketing Operations eG Innovations [email protected]
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eG Innovations
• Leading provider of IT performance monitoring, diagnosis and reporting software
• Specialists in Virtual Desktop and Application performance monitoring and management
• Have been a VMware technology partner since 2007
• Our solutions are used in some of the largest VDI deployments in the world
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Today’s Presenter
Srinivas Ramanathan CEO eG Innovations, Inc.
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Logistics
Please submit your questions at any time during the webinar using the questions panel on the GoToWebinar client.
This webinar is being recorded. You will receive a link to the recording in a few days.
A copy of this presentation is posted on Slideshare: http://www.slideshare.net/eginnovations/
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Agenda
VDI Monitoring & Management Challenges
5 Best Practices for VDI Performance Monitoring
Live Demonstration of eG Enterprise
Q&A
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VDI: Simple Usage Model
User
User
Perspective
“I start my device, log on, and
expect the same experience I had with my physical
desktop environment.”
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User expectation is high: VDI performance same as physical desktop
The impact of failures is high:
Single failure can bring down hundreds of virtual desktops – but where is the problem?
Scaling of the rollout affects ROI:
Right sizing the VDI infrastructure is critical for ensuring VDI success
Performance of the service as rollout happens is often a barrier to the success of VDI initiatives
Performance Critical for VDI Success
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Where is the Root-Cause?
User Network View Security Server
View Connection Server
Active
Directory
SQL database
Profile
Server
vSphere Server SAN Switch SAN Storage
Enterprise
Apps
Is it the Network? Client? vSphere? Profile server? Virtual Desktop? vCenter? Connection Server? SAN? SQL?
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VMware Horizon Administrator
Problem Diagnosis is Manual & Slow
VMware VCOPS - Virtual
Task Manager - Windows
Event Viewer - Windows
EMC Ionix - Storage Cisco UCS Manager - Hardware
CiscoWorks - Network
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Virtual Server Management Solutions Don’t Cut it For VDI
Virtual Server Management Solutions
Monitor the Virtualization platform only – not the connection brokers, storage, network, profile servers, terminal servers, …
Track VMs and not users:
No way to map a user to a VM
Workload of VM dependent on who is logged in
Monitor a desktop from the outside (black box):
No understanding of what is happening inside the desktop
What applications are running?
Is high CPU usage because of load or a faulting application?
Virtual Desktop Management = Virtual Server Management
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eG Enterprise – Performance Assurance for VDI
360-degree visibility
Every layer, every VDI tier
Rapid time to value Identify and fix problems before your users notice
Smooth VDI deployment
Lower VDI total cost of ownership Reduce downtime Ensure user satisfaction Optimize resource usage
Scale future VDI rollouts efficiently
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Monitor VDI Service,
not Silos
Deep
Visibility into
Sessions
5 Best Practices For VDI Performance Management
Right-Size for Great
ROI
Monitor Users,
Not Just VMs
Preemptive Detection & Alerting
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Monitor the VDI Service End-to-End
Know when user access is
slowing
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Get 360o Visibility
Know which tiers are working and which are not.
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Monitor Every Layer, Every Tier
There is an alert indicating an issue within the virtual
desktop.
The hypervisor looks fine.
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Monitor Users, Not VMs
Alan’s virtual desktop has a problem!
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Deep Dive into User Desktops
Oops – there is 22% retransmission from the virtual desktop
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eG Enterprise: VDI Service Manager
Identify & resolve problems preemptively,
before users call!
Network? Database?
Application?
vSphere?
Connection Server? Profile Server?
Monitor
VDI Service, not Silos
The Service Manager is a General Practitioner for your VDI.
eG Enterprise Manager VDI Service Owner
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Monitor VDI Service,
not Silos
Deep
Visibility into
Sessions
5 Best Practices For VDI Management
Right-Size for Great
ROI
Monitor Users,
Not Just VMs
Preemptive Detection & Alerting
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Understand VDI Usage
Who is accessing VDI?
Right-Size for Great
ROI
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Understand VDI Usage
Who is accessing VDI?
Right-Size for Great
ROI
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Understand VDI Usage
Who are the top users (CPU, memory, …)
Right-Size for Great
ROI
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Get More Out of Your Investment • Distribution of user sessions by server
Right-Size for Great
ROI
A few of the servers are handling most of
the sessions
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Know How to Invest Wisely Right-Size for Great
ROI • Find your VDI bottlenecks
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Monitor VDI Service,
not Silos
Deep
Visibility into
Sessions
5 Best Practices For VDI Management
Right-Size for Great
ROI
Monitor Users,
Not Just VMs
Preemptive Detection & Alerting
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Preemptive Detection & Alerting
Broad Coverage Deep Insights
- LUN queue length
- VM CPU Ready
- TCP Retransmissions
- Memory leaks
- Profile sizes
Virtual
Physical Cloud
Storage Application
Network
Database
Virtualization
It is important to have the right metrics
Look for domain expertise in VDI, collect the right metrics. Otherwise, it will be a case of “Garbage in, Garbage out”!
Preemptive Detection & Alerting
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Auto-Baseline Key Metrics
Preemptive detection & alerting lets administrators see and fix problems before users notice
• Auto-compute time-of-day baselines
• Alert administrators when metrics violate baselines
Preemptive Detection & Alerting
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Monitor VDI Service,
not Silos
Deep
Visibility into
Sessions
5 Best Practices For VDI Management
Right-Size for Great
ROI
Monitor Users,
Not Just VMs
Preemptive Detection & Alerting
© eG Innovations, Inc | www.eginnovations.com
• Workload of the VM is user-dependent
• When a user complains, you need to know which physical server and VM they are on
• Need to know who the top users are for capacity planning
• User information required for billing, capacity planning
Poor user experience impacts VDI success. So focus on monitoring users, not just VMs!
Monitor Users, Not Just VMs
Monitor Users, not just VMs
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Monitor Users, Not Just VMs
Know which ESX/XenServer he/she is logged on to
Monitor
Users, not just VMs
When a user calls, search for the user
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Monitor Users, Not Just VMs
See all the other users logged on to the same
ESX/Xen host.
See performance issues at the user level so you can fix and right-size your VDI environment for user satisfaction.
Monitor
Users, not just VMs
© eG Innovations, Inc | www.eginnovations.com
Monitor VDI Service,
not Silos
Deep
Visibility into
Sessions
5 Best Practices For VDI Management
Right-Size for Great
ROI
Monitor Users,
Not Just VMs
Preemptive Detection & Alerting
© eG Innovations, Inc | www.eginnovations.com
Deep Visibility Into Sessions • The Outside view shows the portion of physical
resources used by each VM (CPU, disk, memory)
• Provided by the virtualization hypervisor
• Useful for capacity planning and identifying certain VM issues
• Does NOT show why a VM is consuming resources
Res
ourc
es o
f the
Phy
sica
l Mac
hine
0
100%
VM1 15%
VM2 25%
VM3 20%
VM4 32%
0
100%
Res
ourc
es o
f the
Phy
sica
l Mac
hine
VM1 15% 60% 10%
VM2 25% 10
%
45
%
5
% 30%
VM3 20% 25% 60%
VM4 32%
12%
20%
40%
Apps inside a VM
• The Inside view shows the portion of resources allocated to a VM that are used by each application and each user of the VM
• Provided by the guest OS (for Windows: WMI)
• Useful for user load balancing, identifying guest OS issues, misbehaving applications, and unauthorized user activities
• Does show why a VM is consuming resources, accelerates fix
Deep
Visibility into
Sessions
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CPU usage inside a
virtual desktop is high
Deep Visibility Into Sessions
Deep Visibility
into Sessions
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The top CPU process is Windows Media Player. The user is watching a
movie
Deep Visibility Into Sessions
Deep Visibility
into Sessions
Accelerate problem resolution by understanding why a VM is consuming resources.
© eG Innovations, Inc | www.eginnovations.com
Monitor VDI
Service, not Silos
Deep
Visibility into
Sessions
5 Best Practices For VDI Management
Right-Size for Great
ROI
Monitor Users,
Not Just VMs
Preemptive Detection & Alerting
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The eG Universal Monitor
•A single agent license for Microsoft, Linux,
Sun Solaris, HPUX,IBM AIX, VMware, Tru64
•A single price, regardless of OS or server
configuration - 2, 4, 8, 16 CPUs
•A single agent for monitoring any
application
•A single price to manage multiple
applications on the same server
•Auto-upgradeable
•Agentless monitoring option
•100% web-based – HTTP/HTTPS
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VDI Performance Assurance Benefits
Accelerate adoption rates
Enhance service uptime
Achieve great ROI
Deliver a great user experience
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Next Steps
Free Demo www.eginnovations.com/demo
Contact Us Email: [email protected] Phone: 866-526-6700 extn 1