ENorway 2009 – the digital leap Director General Erik Fossum Brønnøysund Register Centre, NORWAY Baltic IT&T 2006 Forum - Riga April 6. Business models.

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Director General Erik Fossum Brønnøysund Register Centre , NORWAY

Baltic IT&T 2006 Forum - Riga April 6.

Business models for electronic Government

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Agenda:

• Brief about Brønnøysund Register Centre

• Altinn:– Introduction– How Altinn might differ

• The information architecture• The ELMER principles• From reporting to dialogue

The next leap

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Norwegian Government

Brønnøysund Register Centre

Administrative Agency under

The Ministry of Trade and Industry

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Vision

We shall be a world leader to the benefit of Norwegian business, industry and public administration.

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BRC – Responsibility:

– National legal authority regarding commercial activity

– Register administration – systems, procedures and law

– Public administration co-ordinator – regulations, data

and e-government solutions (electronic dialogue, PKI

etc)

– Training and consultancy services

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Brønnøysund Register Centre: • 18 national registers• Altinn (electronic dialogue)• National SecurityPortal (PKI)• Datamodelling – metadata• 40 millions internet requests• Reg. encumberances: $ 320 billions• Turnover: $ 155 millions • Staff: 450

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– simplified electronic dialogue

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– simplified electronic dialogue

Altinn is the Norwegian government’s portal for electronic dialogue with businesses

…but also contains significant services for citizens

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– simplified electronic dialogue

In the beginning …

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– simplified electronic dialogue

ØKOKRIM

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– simplified electronic dialogue

4 security levels and PKI Log in with pin codes distributed by post or sms at security level 2 …

… or with smart card at security level 4

… or through the public Security Portal

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– simplified electronic dialogue

Two of the Altinn corner stones:

• The Central Coordinating Register for Legal Entities

• The Register of Reporting Obligations of Enterprises

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The objectives of The Central Coordinating Register for Legal Entities

Business Enterprises

Reg. of Employers

VAT Register

Reg. of Foundations

Reg. of Establish-ments andEnterprises Corporate

TaxationData Register

• All entities identified by organization number

• Registering all persons with key roles in the entity

• Reducing multiple collection of the same information to six associated registers

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The objectives of The Register ofReporting Obligations of Enterprises (OR)

• Reuse of data to omit double or triple reporting

• Supply metadata for electronic reporting solutions like Altinn

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FormForm

Register of Register of Reporting Reporting

Obligations of Obligations of EnterprisesEnterprises

Central Central Coordinating Coordinating Register for Register for Legal EntitiesLegal Entities

altinnNational National

Population Population RegisterRegister

The fundamental information flow

User rolesUser rolesMetadata

Metadata

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Web Services

Security solution

Admin. ofAccess rights

Web services

Biz Talk mapping

Archive database

Site Managers

Internet

External systems

Register for Legal Entities

Data definitions/metadata

Communication centre

Services workflow

Archive services

Work database

Portal Services

Forms design

Agencysystems

Transaction Solution ArchitectureTransaction Solution Architecture

End users

eGovagencies

Population Register

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The ELMER guidelines for user interface of public forms on the Internet

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Common look and feel is more important than clever look and feel…

The Form areaTh

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Navig

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area

The

Info

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area

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The authorities shall not ask for information which they can access from other sources

Pre-filled data

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The interactive form: Questions depend on previous answers

Choose different tracks in the form

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From one way reporting to two-way communication

Electronic PO box for post and messages from public authorities to businesses and private citizens

In June 2005 all private citizens and every Norwegian company were given their own electronic PO box in Altinn.

The functionality for electronic dialogue was the most significant development in Altinn last year. However –the great increase in dialogue transactions is predicted for this year…

This is Willy H. JohannesenThis is Willy H. JohannesenGeneral Manager –QBA bar and restaurant in OsloGeneral Manager –QBA bar and restaurant in Oslo

– Jeg er strålende fornøyd med Altinn. Nå har jeg mye mer tid til å tenke butikk fremfor å fylle ut skjemaer.

– Uten Altinn ville alternativet vært å engasjere et regnskapsbyrå, eller kanskje til og med ansette en ekstra person. Uansett; begge alternativene ville spist grovt av bunnlinjen.

– Jeg mener Altinn bidrar til at små bedrifter øker sjansen til å greie seg. Ikke minst i oppstartsfasen hvor all tid bør gå til å få butikken i gang.

Daglig leder Willy Johannessen, QBADaglig leder Willy Johannessen, QBA

– ”I am very pleased with Altinn. Now I can focus on running my business rather than filling in forms.”

– ”Without Altinn I would probably have to hire an accountant, or even an extra employee. Anyway; either alternative would have become a large expense item in my accounts.”

– ”I believe that Altinn is a contributor to make small businesses a success. Especially in the early phase when most of the energy has to be directed to the actual running of the business.”

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Altinn is a time saver for our business

Survey among 2 000 General Managers

Survey among 2 000 General Managers

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All public forms must be available through Altinn

Survey among 2 000 General Managers

Survey among 2 000 General Managers

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8,6 millions electronic forms «signed, sealed and delivered»

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Tax Returns for Businesses – 65 percent market penetration

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Growth in unique users by a factor of ten

Prognosis for in- and out transactions

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At the end of 2008, electronic reporting of all public forms required by law shall be available through Altinn.

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Thank you for your attention.