eNodeB Upgrade Guide

eNodeB V100R001C01

Upgrade Guide

Issue 01

Date 2009-11-11

HUAWEI TECHNOLOGIES CO., LTD.

Copyright © Huawei Technologies Co., Ltd. 2009. All rights reserved.

No part of this document may be reproduced or transmitted in any form or by any means without prior written consent of Huawei Technologies Co., Ltd.

Trademarks and Permissions

and other Huawei trademarks are trademarks of Huawei Technologies Co., Ltd.

All other trademarks and trade names mentioned in this document are the property of their respective holders.

Notice

The information in this document is subject to change without notice. Every effort has been made in the preparation of this document to ensure accuracy of the contents, but all statements, information, and recommendations in this document do not constitute the warranty of any kind, express or implied.

Huawei Technologies Co., Ltd. provides customers with comprehensive technical support and service. Please feel free to contact our local office or company headquarters.

Huawei Technologies Co., Ltd.

Address: Huawei Industrial Base

Bantian, Longgang

Shenzhen 518129

People's Republic of China

Website: http://www.huawei.com

Email: [email protected]

Issue 01 (2009-11-11)Huawei Proprietary and Confidential

Copyright © Huawei Technologies Co.,Ltd

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mailto:[email protected]

http://www.huawei.com/

eNodeB V100R001C01 Upgrade Guide About This Document

About This Document

Author

Prepared by

Huang Qingyuan Date 2009-11-11

Reviewed by

Lin Rong, Wang Sheng, and Zhu Yunfeng

Date 2009-11-11

Tested by

Date

Approved by

Wang Jun Date 2009-11-11

OrganizationYou are advised to read the entire document before upgrading the DBS3900 LTE to V100R001C01.

The following table lists the chapters of the document:

Chapter Description

1 Read-Ahead Information Provides the information that must be read before the upgrade.

2 Overview of the Upgrade Process

Provides the upgrade flowchart and upgrade schedule.

3 Upgrade Preparations Describes the preparations that must be made for the upgrade.

4 Upgrade Procedures Describes the upgrade procedures.

5 Upgrade Verification Describes how to verify the upgrade.

6 Version Rollback Describes how to perform version rollback in the case of an upgrade failure.

7 FAQs Provides the answers to the frequently asked questions (FAQs).



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About This Document eNodeB V100R001C01 Upgrade Guide

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Issue 01 (2009-11-11)

eNodeB V100R001C01 Upgrade Guide Contents

Contents

1 Read-Ahead Information.............................................................1-11.1 Applicable Product Versions...........................................................................................................................1-1

1.2 Impact of the Upgrade....................................................................................................................................1-2

2 Overview of the Upgrade Process................................................2-1

3 Upgrade Preparations.................................................................3-13.1 Obtaining Reference Documents....................................................................................................................3-1

3.2 Obtaining Upgrade Tools and Software.........................................................................................................3-1

3.3 Storing the eNodeB Software Package in a Specified Directory...................................................................3-1

3.4 Querying the Configured Status, Installed Status, and Online Status of Each Board....................................3-2

3.5 Querying the Current Version of the eNodeB Software.................................................................................3-3

3.5.1 Querying the Current Version of the eNodeB Software Package.........................................................3-3

3.5.2 Querying the BootROM Version...........................................................................................................3-3

3.6 Querying the Status of the eNodeB Software.................................................................................................3-3

3.7 Checking Alarms Before the Upgrade............................................................................................................3-4

3.8 Backing Up the Data Configuration File........................................................................................................3-4

3.9 Upgrading the M2000 Mediation...................................................................................................................3-4

4 Upgrade Procedures...................................................................4-14.1 Upgrading the eNodeB Software on the Web LMT.......................................................................................4-1

4.1.1 Downloading the BootROM Package...................................................................................................4-1

4.1.2 Activating the BootROM......................................................................................................................4-3

4.1.3 Downloading the eNodeB Software Package.......................................................................................4-4

4.1.4 Activating the eNodeB Software...........................................................................................................4-5

4.2 Upgrading the eNodeB Software on the M2000 Client.................................................................................4-6

5 Upgrade Verification...................................................................5-15.1 Verification Checklist.....................................................................................................................................5-1

5.2 Querying the Current Status of the eNodeB Software...................................................................................5-1

5.3 Querying the Operating Status of Each Board...............................................................................................5-2

5.4 Querying the Current Version of the eNodeB Software Package...................................................................5-2

5.5 Querying the Running Software Version of Each Board................................................................................5-2

5.6 Checking Alarms............................................................................................................................................5-3

5.7 Verifying Services...........................................................................................................................................5-3



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Contents eRAN V100R001C01 Upgrade Guide

5.8 Checking for Abnormal Resetting of Boards.................................................................................................5-3

6 Version Rollback.........................................................................6-16.1 Version Rollback Due to an Upgrade Failure.................................................................................................6-1

6.2 Version Rollback After the Upgrade...............................................................................................................6-1

6.3 Service Verification........................................................................................................................................6-2

7 FAQs..........................................................................................7-17.1 List of FAQs...................................................................................................................................................7-1

7.2 FAQ 1.............................................................................................................................................................7-1

7.3 FAQ 2.............................................................................................................................................................7-2

7.4 FAQ 3.............................................................................................................................................................7-2

7.5 FAQ 4.............................................................................................................................................................7-3

7.6 FAQ 5.............................................................................................................................................................7-3

7.7 FAQ 6.............................................................................................................................................................7-4

7.8 Troubleshooting for Common Error Codes....................................................................................................7-4

A Upgrade Record............................................................................................A-1

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eNodeB V100R001C01 Upgrade Guide 1 Read-Ahead Information

1 Read-Ahead Information

1.1 Applicable Product VersionsTable 1-1 lists the requirements for the software version of the product before the upgrade.

Table 1-1 Required software version before the upgrade

Version Description

DBS3900 LTE V100R001C01B050

It can be directly upgraded to DBS3900 LTE V100R001C01.

DBS3900 LTE V100R001C01B041

It can be directly upgraded to DBS3900 LTE V100R001C01.

Table 1-2 lists the requirements for the BootROM version before the upgrade.

Table 1-2 Requirements for the BootROM version

Board Version Description

LMPT Versions earlier than 04.001.01.009 The upgrade is required.

LBBP Versions earlier than 04.001.01.008 The upgrade is required.

LRRU FDD Versions earlier than 10.313.10.013

TDD Versions earlier than 10.313.10.013

The upgrade is required.

For the information about the versions of auxiliary equipment, see the DBS3900 LTE V100R001C01 Release Notes. If the versions of the auxiliary equipment do not meet the requirements, upgrade the versions of the auxiliary equipment.



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1 Read-Ahead Information eNodeB V100R001C01 Upgrade Guide

1.2 Impact of the Upgrade

Impact on Services

Services are interrupted during the upgrade. Therefore, the upgrade must be performed at the time specified by the customer. Table 1-1 describes the period of each upgrade procedure and the impacts on services caused by the upgrade procedures.

Table 1-1 Process of upgrading the eNodeB software

SN Upgrade Procedure

Duration Impact on Services

1 Downloading the BootROM package

When the Web LMT is used, this procedure takes about three minutes.

When the M2000 is used, this procedure takes about five minutes and it depends on the network status.

None.

2 Activating the BootROM package

About one minute. None.

3 Downloading the software package

When the Web LMT is used, this procedure takes about 21 minutes.

When the M2000 is used, this procedure takes about 25 minutes and it depends on the network status.

None.

4 Activating the software package

About 14 minutes. The ongoing services are interrupted for about three to five minutes.

Impacts on Network Communications

None.

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eNodeB V100R001C01 Upgrade Guide 1 Overview of the Upgrade Process

2 Overview of the Upgrade

Process

Figure 2-1 shows the upgrade process of the eNodeB.



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1 Overview of the Upgrade Process eNodeB V100R001C01 Upgrade Guide

Figure 2-1 Upgrade process



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eNodeB V100R001C01 Upgrade Guide 1 Upgrade Preparations

3 Upgrade Preparations

This chapter describes the upgrade preparations.

3.1 Obtaining Reference DocumentsObtain the following reference documents before the upgrade:

DBS3900 LTE V100R001C01 Release Notes

This document is released with the eNodeB software.

Operation Guide for Mediation (Only for M2000 Common Version is V200R006 or Later-Single System)

This document is released with the M2000 mediation.

3.2 Obtaining Upgrade Tools and SoftwareVisit http://support.huawei.com/ and obtain the following required upgrade software and tools:

eNodeB software (containing the Software.csp, Firmware.csp, and vercfg.xml files)

M2000 client that matches DBS3900 LTE V100R001C00 or later versions

3.3 Storing the eNodeB Software Package in a Specified Directory

If you upgrade the eNodeB software on the Web LMT, you only need to store the software package in a directory, for example, D:\ftp.

If you upgrade the eNodeB software on the M2000 client, upload the software package to the M2000 server by performing the following steps:

Step 1 Store the Software.csp, Firmware.csp, and vercfg.xml files in the directory of a disk on a computer where the M2000 client is installed, for example, D:\ftp (All the following steps are based on this example.)



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1 Upgrade Preparations eNodeB V100R001C01 Upgrade Guide

Step 2 Check that the connection between the M2000 client and the M2000 server is normal.

If the status indicator of the M2000 client in the lower-right corner is displayed as , it indicates that the connection is normal.

If the status indicator is displayed as , it indicates that the connection fails. Contact Huawei for technical support.

Step 3 Log in to the M2000 client, and then choose Software > NE File Transfer.

Step 4 In the displayed dialog box, check that Direction is set to From Client to NM, NE Type to DBS3900 LTE, and File Type to Software, as shown in Figure 3-1.

Figure 3-1 Setting parameters

Step 5 Click Select, and locate the directory of the software package.

Step 6 Click OK. The files start to be uploaded. The progress bar shows the file uploading progress. Check the uploading progress. When the progress reaches 100% and Status is Succeeded, you can infer that the files are successfully uploaded.

----End

3.4 Querying the Configured Status, Installed Status, and Online Status of Each Board

Log in to the eNodeB through the Web LMT, and then open the MML command page.

Run the DSP BRD command and retain the default values of all parameters.



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eNodeB V100R001C01 Upgrade Guide 1 Upgrade Preparations

In the output of the MML command, check and ensure that Operational Status of the LMPT and the LBBP is Enabled. If the previous conditions are not met, the software upgrade may fail.

Run the DSP RRU command and retain the default values of all parameters.

In the output of the MML command, check and ensure that Operational Status of the LRRU is Enabled. If the previous conditions are not met, the software upgrade may fail.

If the Operational Status of the LMPT, LBBP, or LRRU cannot meet the previous conditions, identify and clear alarms. If the fault persists, contact Huawei for technical support.

3.5 Querying the Current Version of the eNodeB Software

Query the current version of the eNodeB software package and the BootROM version.

3.5.1 Querying the Current Version of the eNodeB Software Package

Run the LST SOFTWARE command to query the current version of the eNodeB software package.

Check and record the current version of the eNodeB software package. This facilitates comparing the versions before and after the upgrade.

The query result is as follows:

------------------------

Storage Area Software Version Software StatusStandby Area DBS3900 LTE V100R001C01B050 Available Main Area DBS3900 LTE V100R001C01B050 Available (Number of results = 2)

DBS3900 LTE V100R001C01B050 in the main area is the current version of the eNodeB software package.

3.5.2 Querying the BootROM VersionRun the DSP BRDVER command to query the running software version of each board, and check whether the BootROM version needs to be upgraded according to 1-2.

3.6 Querying the Status of the eNodeB Software

Run the DSP SOFTSTATUS command to check whether the status of the eNodeB software is Idle.

The query result is as follows:

---------------------------------------------

Status Type Name Progress



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1 Upgrade Preparations eNodeB V100R001C01 Upgrade Guide

Idle Software NULL 0%

(Number of results = 1)

CAUTION You can perform the next operation only when Status is Idle.

If Status is not Idle, perform troubleshooting by referring to section 7.2 "FAQ 1."

3.7 Checking Alarms Before the Upgrade Start the Browse Alarm tool and record all displayed alarms. This facilitates comparing the alarms before and after the upgrade.

3.8 Backing Up the Data Configuration FileBacking up the data configuration file prevents data loss during the eNodeB software upgrade and version rollback.

To back up the data configuration file, proceed as follows:

Step 1 Run the BKP CFGFILE command to back up the data configuration file.

Step 2 Run the ULD CFGFILE command, select the path for saving the backup data configuration file, and upload the backup data configuration file.

----End

3.9 Upgrading the M2000 MediationUpgrade the mediation on the M2000 server to the version that matches DBS3900 LTE V100R001C01. For details, see the Operation Guide for Mediation (Only for M2000 Common Version is V200R006 or Later-Single System).



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eNodeB V100R001C01 Upgrade Guide 1 Upgrade Procedures

4 Upgrade Procedures

This chapter describes the upgrade process of the eNodeB software.

CAUTIONThe file names are case-sensitive. Ensure that you use the correct file names during the upgrade.

4.1 Upgrading the eNodeB Software on the Web LMT

CAUTION When the Web LMT is used, the Internet Explorer (IE) must be of 6.0 or a later version.

Before upgrading the eNodeB software, query the BootROM version of each board by referring to section 3.5.2 "Querying the BootROM Version", and then compare the version with the corresponding BootROM version in Table 1-2. If you need to upgrade the BootROM, perform the following operations. If you do not need to upgrade the BootROM, skip the procedures in section 4.1.1 "Downloading the BootROM Package" and section 4.1.2 "Activating the BootROM".

4.1.1 Downloading the BootROM Package

Background Information

Before downloading the BootROM package, perform the following operations:



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1 Upgrade Procedures eNodeB V100R001C01 Upgrade Guide

Perform the procedures in section 3.4 "Querying the Configured Status, Installed Status, and Online Status of Each Board", section 3.5 "Querying the Current Version of the eNodeB Software", and section 3.6 "Querying the Status of the eNodeB Software".

Check and ensure that the connection between the LMPT and the computer where the FTP server is installed is normal. For details, see section 7.3 "FAQ 2".

Ensure that the FTP program SFTPServer.exe is started. For details, see section 7.4 "FAQ 3".

Check the FTP login user name and password. For details, see section 7.5 "FAQ 4".

Check the directory from which the FTP software downloads the target software package. For details, see section 7.6 "FAQ 5".

Procedures

To download the BootROM package, proceed as follows:

Step 1 Specify the directory from which the FTP software downloads the target software package as the directory to store the Firmware.csp file, for example, D:\ftp.

The maximum length of the directory name is 255 characters, and the directory cannot contain more than three levels of subdirectories. Otherwise, the downloading of the BootROM package may fail.

Step 2 Run the DLD SOFTWARE command.

NOTE

The following parameters are mandatory:

FTP Server IP: This parameter specifies the IP address of the computer where the FTP server is installed. If the computer has several IP addresses, enter the IP address on the same network segment as the IP address of the LMPT. The default IP address of the LMPT is 192.168.0.49.

User name: This parameter specifies the FTP login user name. For details, see section 7.5 "FAQ 4." The default user name is admin.

Password: This parameter specifies the FTP login password. For details, see section 7.5 "FAQ 4." The default password is admin.

The following parameters are optional:

Directory name: This parameter can be null if Step 1 is performed correctly.

Software type: This parameter is set to BootROM(BootROM).

Software version: This parameter is set to DBS3900 LTE V100R001C01.

Download files flag: The default value is recommended.

Guage Option: The default value is recommended.

Download by config flag: This parameter indicates whether to download the software package according to the configured boards.

When the BootROM package is being downloaded, the MML command information pane shows the downloading progress.

Step 3 After the BootROM package is downloaded, the output of the MML command is as follows:

Report Type = DOWNLOAD SOFTWARE

Status = Success



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Session ID = 65536

Total Boards = 3

Succeed Boards = 3

Failed Boards = 0

----End

Exception Handling

If Failed Boards is not 0, perform troubleshooting by referring to section 7.7 "FAQ 6".

CAUTIONAfter the BootROM is successfully downloaded, do not reset the LMPT. Otherwise, the downloaded BootROM may be deleted when you restart the LMPT.

4.1.2 Activating the BootROM


Before activating the BootROM, query the status of the eNodeB software by referring to section 3.6 "Querying the Status of the eNodeB Software".

CAUTIONWhen activating the BootROM, do not send an RST command, power off the eNodeB, or remove a board. Otherwise, the upgrade fails, and the BootROM in a board may be damaged.

Procedures

To activate the BootROM, proceed as follows:

Step 1 Run the ACT SOFTWARE command.

NOTE

Operation Type: This parameter is set to NE, which is the default value.

Software type: This parameter is set to BootROM(BootROM).

Software version: This parameter is mandatory. It should be set to DBS3900 LTE V100R001C01.

After the MML command is run, the following information is displayed:

ACT SOFTWARE:SWT=0,SV="DBS3900 LTE V100R001C01";

+++ HUAWEI 2008-01-03 22:24:12

O&M #15

%%ACT SOFTWARE:OT=NE,SWT=BOOTROM,SV="DBS3900 LTE V100R001C01";%%



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RETCODE = 0 Operation succeeded

ACT SOFTWARE Result

--------

Session ID = 65536


--- END

When the BootROM is being activated, the MML command information pane shows the activation progress as follows:

Report Type = ACTIVATE SOFTWARE

Status = Progressing

Progress = 37%

Session ID = 65538

Step 2 Wait unit the BootROM is activated. After the BootROM is activated, the output of the MML command is as follows:


Status = Success

Session ID = 65538

Total Boards = 3

Succeed Boards = 3

Failed Boards = 0

----End

Result

In the output of the ACT SOFTWARE command, the value of Total Boards is the same as the value of Succeed Boards.

Exception Handling

If Failed Boards is not 0, perform troubleshooting by referring to section 7.7 "FAQ 6".

4.1.3 Downloading the eNodeB Software Package


Before downloading the eNodeB software package, perform the following operations:

Perform the procedures in section 3.4 "Querying the Configured Status, Installed Status, and Online Status of Each Board", section 3.5 "Querying the Current Version of the eNodeB Software", and section 3.6 "Querying the Status of the eNodeB Software".

Check and ensure that the connection between the LMPT and the computer where the FTP server is installed is normal. For details, see section 7.3 "FAQ 2".

Ensure that the FTP program SFTPServer.exe is started. For details, see section 7.4 "FAQ 3."

Check the FTP login user name and password. For details, see section 7.5 "FAQ 4".

Check the directory from which the FTP software downloads the target software package. For details, see section 7.6 "FAQ 5".



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Procedures

To download the eNodeB software package, proceed as follows:

Step 1 Specify the directory from which the FTP software downloads the target package as the directory to store the Software.csp file, for example, D:\ftp.

Step 2 Run the DLD SOFTWARE command.

NOTE

The following parameters are mandatory:

FTP Server IP: This parameter specifies the IP address of the computer where the FTP server is installed. If the computer has several IP addresses, enter the IP address on the same network segment as the IP address of the LMPT. The default IP address of the LMPT is 192.168.0.49.

User name: This parameter specifies the FTP login user name. For details, see section 7.5 "FAQ 4."

Password: This parameter specifies the FTP login password. For details, see section 7.5 "FAQ 4."

The following parameters are optional:

Directory name: This parameter can be null if 4.1.1 Step 1 is performed correctly.

Software Type: This parameter is set to SOFTWARE, which is the default value.

Software version: This parameter is set to DBS3900 LTE V100R001C01.

Download files flag: The default value is recommended.

Guage Option: The default value is recommended.

Download by config flag: This parameter indicates whether to download the software package according to the configured boards.

When the software package is being downloaded, the MML command information pane shows the downloading progress.

Step 3 After the software package is downloaded, the output of the MML command is as follows:

Report Type = DOWNLOAD SOFTWARE

Status = Success

Session ID = 65538

----End

Result

Run the LST SOFTWARE command to query the version of the eNodeB software package. If the software package is successfully downloaded, the output of the MML command is as follows:

------------------------

Storage Area Software Version Software Status

Standby Area DBS3900 LTE V100R001C01B050 Available

Main Area DBS3900 LTE V100R001C01B050 Available


DBS3900 LTE V100R001C01B050 in the standby area is the target upgrade version.



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4.1.4 Activating the eNodeB Software


Before activating the eNodeB software, query the status of the software by referring to section 3.6 "Querying the Status of the eNodeB Software."

When activating the software, do not send an RST command, power off the eNodeB, or remove a board. Otherwise, the upgrade fails, and the board files may be damaged.

Procedures

To activate the eNodeB software, proceed as follows:

Step 1 Run the ACT SOFTWARE command.

NOTE

Operation Type: This parameter is set to NE, which is the default value.

Software type: This parameter is set to SOFTWARE, which is the default value.

Software version: This parameter is mandatory. It should be set to DBS3900 LTE V100R001C01.

When the software package is being activated, the MML command information pane shows the activation progress.

Step 2 After the software is activated, the output of the MML command is as follows:


Status = Success

Session ID = 65538

Total Boards = 3

Succeed Boards = 3

Failed Boards = 0

----End

Result In the output of the ACT SOFTWARE command, the value of Total Boards is the same

as the value of Succeed Boards.

You can successfully log in to the eNodeB on the Web LMT.

Exception Handling

If Failed Boards is not 0, perform troubleshooting by referring to section 7.7 "FAQ 6."

NOTE

After the software is successfully activated, the Web LMT is disconnected from the eNodeB. Wait for three minutes. After the Web LMT is restarted, you can log in to the eNodeB again.



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4.2 Upgrading the eNodeB Software on the M2000 Client


Before upgrading the eNodeB software on the M2000 client, perform the following operations:

Check and ensure that the connection between the M2000 server and the eNodeB is normal.

Perform procedures in section 3.4 "Querying the Configured Status, Installed Status, and Online Status of Each Board", section 3.5 "Querying the Current Version of the eNodeB Software", and section 3.6 "Querying the Status of the eNodeB Software".

NOTE

In the case of batch upgrade, if more than 60 eNodeBs are selected, the M2000 client can download the software of 60 eNodeBs at a time and activate the software of 100 eNodeBs at a time.

The M2000 automatically obtains the BootROM from the path (D:\ftp) where the software package is saved, and loads and activates the BootROM.

Procedures

To upgrade the eNodeB software on the M2000 client, proceed as follows:

Step 1 Choose Software > NE Upgrade Task > NE Upgrade Task.

Step 2 Click Create in the lower-right corner of the task management window. Choose DBS3900 LTE from the shortcut menu.

Step 3 In the displayed NE Upgrade Wizard dialog box, set the parameters as follows:

Task Name: This parameter specifies the name of an upgrade task, for example, Hqy. The name cannot exceed 30 characters.

Upgrade Type: This parameter is set to Upgrade version and patch, which is the default value.

Select all NEs that need to be upgraded, and click , as shown in Figure 4-1.



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Figure 4-1 NE Upgrade Wizard dialog box

Step 4 Click Next.

Step 5 Select the required check boxes and versions, and then click Next, as shown in Figure 4-1.

Figure 4-1 Selecting upgrade options

Step 6 Check and ensure that the information about the upgrade is correct and click Finish, as shown in Figure 4-1.



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Figure 4-1 Checking the information about the upgrade

The upgrade task is started. Select the upgrade task item to display the progress of the upgrade task.

Step 7 Wait till the upgrade is complete.

----End

Result

After the eNodeB software is successfully upgraded, the eNodeB is disconnected from the M2000 server. After five minutes, the eNodeB can be connected to the M2000 server again.

Running Status is Finished, and Percent is 100%.

Exception Handling

If Running Status is Fail, perform the upgrade again. If the operation still fails, contact Huawei technical support engineers for troubleshooting.



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eNodeB V100R001C01 Upgrade Guide 1 Upgrade Verification

5 Upgrade Verification

5.1 Verification ChecklistAfter the upgrade, perform the procedures listed in Table 5-1 to verify whether the upgrade is successful.

Table 5-1 Verification checklist

No. Item Criterion Result

1 Querying the Current Status of the eNodeB Software

The current status is Idle. -

2 Querying the Operating Status of Each Board

The current status is Enabled. -

3 Querying the Current Version ofthe eNodeB Software Package

The version is DBS3900 LTE V100R001C01.

-

4 Querying the Running Software Version of Each Board

The current version is DBS3900 LTE V100R001C01.

-

5 Checking Alarms No new alarms are generated. -

6 Verifying Services See section 5.7 "Verifying Services." -

7 Checking for Abnormal Resetting of Boards

No board is abnormally reset within 10 minutes after the upgrade.

-



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1 Upgrade Verification eNodeB V100R001C01 Upgrade Guide

5.2 Querying the Current Status of the eNodeB Software

Query the current status of the eNodeB software by referring to section 3.6 "Querying the Status of the eNodeB Software."

If the upgrade is successful, the Operational State of the eNodeB software is Enabled. If the state is not Enabled, do not send an RST command, power off the eNodeB, or remove the board. Otherwise, the board files may be damaged.

Wait for five minutes, and then query the status of the eNodeB software again. If the Operational State is Enabled, it indicates that the upgrade is successful. If the status is not Idle, contact Huawei for technical support.

5.3 Querying the Operating Status of Each Board

Run the related MML command to query the operating status of the LMPT, LBBP, and LRRU.

Run the DSP BRD command and retain the default values of all parameters. In the output of the MML command, check and ensure that Operational State is Enabled.

Run the DSP RRU command and retain the default values of all parameters. In the output of the MML command, check and ensure that Operational State is Enabled.

If Online status of the LMPT, LBBP, or LRRU is Offline, identify and clear alarms according to handling suggestions. If the problem persists, contact Huawei for technical support.

5.4 Querying the Current Version of the eNodeB Software Package

Run the LST SOFTWARE command to query the current version of the eNodeB software package. If the upgrade is successful, the query result is as follows:

------------------------

Storage Area Software Version Software Status

Main Area DBS3900 LTE V100R001C01 Available

Standby Area DBS3900 LTE V100R001C00 Available


The software version in the main area is changed to DBS3900 LTE V100R001C01.



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eNodeB V100R001C01 Upgrade Guide 1 Upgrade Verification

5.5 Querying the Running Software Version of Each Board

Run the DSP BRDVER command to query the running software version of each board. If the upgrade is successful, the running software version of each board is DBS3900 LTE V100R001C01, and the hardware version of each board is displayed.

Table 5-1 lists the software version of each board after the upgrade.

Table 5-1 Software version of each board after the upgrade

Board Software Version BootROM Version

LMPT DBS3900 LTE V100R001C01 04.001.01.009

LBBP DBS3900 LTE V100R001C01 04.001.01.008

LRRU FDD:17.339.10.017

TDD:01.060.01.001

10.313.10.013

11.040.10.001

5.6 Checking AlarmsStart the Browse Alarm tool and recorded all displayed alarms. Then, compare the recorded alarms with the alarms before the upgrade.

Check whether new alarms are generated. If new alarms are generated, identify and clear the alarms on the Web LMT or M2000 client according to handling suggestions in the online help of alarms. If the alarms persist, contact Huawei for technical support.

5.7 Verifying ServicesTo verify that the services are normal, check the following items:

The access success rate is above 90%.

The success rate of the handover with services is above 90%.

The ping operation is successful, and no packets are lost.

The FTP function is normal.

The uplink/downlink traffic of a single user or multiple users is normal.

5.8 Checking for Abnormal Resetting of BoardsEnsure that no board is abnormally reset within 10 minutes after the upgrade.



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eNodeB V100R001C01 Upgrade Guide 1 Version Rollback

6 Version Rollback

6.1 Version Rollback Due to an Upgrade Failure

If the upgrade fails due to an exception, the eNodeB automatically rolls back the current version to the pre-upgrade one.

The rollback process takes about 20 minutes. When the upgrade fails, wait for 20 minutes, and then log in to the eNodeB on the Web LMT or M2000 client.

If you successfully log in to the eNodeB, perform related operations by referring to section 3.4 "Querying the Configured Status, Installed Status, and Online Status of Each Board" and section 3.5 "Querying the Current Version of the eNodeB Software" to check the version rollback.

6.2 Version Rollback After the UpgradeIf you need to roll back the current version to the pre-upgrade one for a specific purpose after the upgrade is successful, perform the operations as follows:



1

1 Version Rollback eNodeB V100R001C01 Upgrade Guide

CAUTION During the version rollback, run the RBK SOFTWARE command.

The version rollback takes about 15 minutes.

After the version rollback is complete, services are interrupted for three to five minutes.

During the version rollback, do not send an RST command, power off the eNodeB, or remove a board. Otherwise, the version rollback fails, and the board files may be damaged. The eNodeB can automatically restore the damaged files. When the files are being restored, the functions of the board are unavailable.

Version Rollback on the Web LMT

Run the RBK SOFTWARE command to roll back the current version to the pre-upgrade one.

To roll back the version, proceed as follows:

Step 1 Check that the status of each board is Configed, Installed, or Online by referring to section 3.4 "Querying the Configured Status, Installed Status, and Online Status of Each Board."

Step 2 Run the RBK SOFTWARE command. The MML command information pane shows the progress of version rollback.

If Failed Boards is not 0, perform troubleshooting by referring to section 7.7 "FAQ 6."

NOTE

After the version rollback is successful, the eNodeB is disconnected from the Web LMT. Wait for three minutes. After the Web LMT is restarted, you can log in to the eNodeB on the WebLMT.

----End

Version Rollback on the M2000 Client

Click and select a specified eNodeB to open the MML command page. Then, perform related operations that are similar to the operations on the Web LMT to roll back the version.

NOTE

After the version rollback is successful, the eNodeB is disconnected from the M200 server. Wait for three minutes. The eNodeB can be connected to the M2000 server again.

6.3 Service VerificationFor details, see section 5.7 "Verifying Services."



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eNodeB V100R001C01 Upgrade Guide 1 FAQs

7 FAQs

7.1 List of FAQs

No. Description

1 What should I do when the status of the eNodeB software is not Idle?

2 How to check whether the connection between a computer and the LMPT is normal?

3 How to check whether the FTP software is started?

4 How to view or set the FTP login user name and password?

5 How to view or set the directory from which the FTP software downloads the target software package?

6 What should I do when Failed Boards is not 0?

7 Troubleshooting for Common Error Codes

7.2 FAQ 1

Question

What should I do when the status of the eNodeB software is not Idle?

Answer

Most processes of software management are exclusive. If the status of the eNodeB software is not Idle, it indicates that a process is in progress. Run the MML command after the process stops to start the next process.

If the status of the eNodeB software is not Idle, do not run the DLD SOFTWARE or ACT SOFTWARE command.



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1 FAQs eNodeB V100R001C01 Upgrade Guide

Query the status of the eNodeB software every minute until the status is displayed as Idle. Then, run the MML command.

7.3 FAQ 2

Question

How to check whether the connection between a computer and the LMPT is normal?

Answer Operation and maintenance through the commissioning port of the LMPT

Choose Start > Run. Enter cmd, and then run the Ping IP address of the commissioning port of the LMPT command. If you can ping the IP address, it indicates that the connection between the computer and the LMPT is normal.

Operation and maintenance on the M2000 client

Log in to the M2000 client, and then choose Topology > Main Topology. Check the connection status of the corresponding NE on the Main Topology tab page.

− In the upper-left corner of the NE, if the status indicator is displayed as , it indicates that the NE is not connected to the computer properly. Identify and rectify the fault.

− If the status indicator is displayed as , it indicates that connection is normal.

7.4 FAQ 3

Question

How to check whether the FTP software is started?

Answer

Use SFTPServer.exe to download the target software package. After logging in to the Web LMT successfully, click Download FTP Tool in the FTPServer Configure area, as shown in Figure 7-1. Then, SFTPServer.exe is started automatically.



Issue 01 (2009-11-11)


Figure 7-1 Operating the FTP server

In the lower-right corner of the taskbar, if the status indicator of the software is displayed as

, it indicates that the software is started. If the status indicator is displayed as , it indicates that the software is not started.

Check whether the other FTP software is started on the computer. If the other FTP software is

started, close it. Then, right-click and choose Start FTP server to start the software.

7.5 FAQ 4

Question

How to view or set the FTP login user name and password?

Answer

Right-click , and choose FTP server configure to set the FTP user name and password. The two parameters are mandatory when you run the DLD SOFTWARE command.

7.6 FAQ 5

Question

How to view or set the directory from which the FTP software downloads the target software package?



3


Answer

Right-click , and choose FTP server configure to set the directory from which the FTP software downloads the target software package. Record the directory correctly because the software package is saved in the directory.

7.7 FAQ 6

Question

What should I do when Failed Boards is not 0?

Answer

If Failed Boards is not 0, view the result of Failed Info in the output of the MML command. Generally, the result is displayed as follows:

If RU type does not exist in the version table is displayed, it indicates that the hardware type is incorrect. Check the hardware type first.

If Ftp connect failed is displayed, check the settings of FTP software-related parameters, and then check the connection to the NE.

If RU is not online is displayed, check whether the board is online.

If Operation time out is displayed, it indicates that the timeout is caused by exceptions. Check whether alarms are generated. Identify and clear the alarms, and then run the MML command again.

If the fault persists or the result of Failed Info is none of the above, contact Huawei for technical support.

7.8 Troubleshooting for Common Error Codes

Error Code Error Value

Description Solution

ERR_SWM_INVALID_PARA

0x32010001 The parameter is invalid.

Check and ensure that correct values are entered for the parameter.

ERR_SWM_OUTPUT_PARA_OVERLONG

0x32010004 The output parameter has an excessive length.

Check and ensure that correct values are entered for the parameter.

ERR_SWM_XML_CREATE_DOC_FAIL

0x32010009 Accessing the .xml file fails.

Check whether it is the correct software package.

ERR_SWM_XML_GET_ELEMENT_FAIL

0x3201000a Obtaining the xml elements fails.




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ERR_SWM_XML_GET_VALUE_FAIL

0x3201000b Accessing the .xml file fails.


ERR_SWM_XML_GET_CONTENT_FAIL

0x3201000c Accessing the .xml file fails.


ERR_SWM_XML_CONTENT_OVERLENGTH

0x3201000d Accessing the .xml file fails.


ERR_SWM_SYSTEM_BUSY

0x3201000e The system is busy. Wait for some time because other operations are being performed on the system.

ERR_SWM_RU_SYSTEM_BUSY

0x3201000f The board is busy. Wait for some time because other operations are being performed on the board.

ERR_SWM_NO_FREE_SESSION

0x32010012 No Session resource is available.

Contact the R&D engineers to locate the system errors.

ERR_SWM_FLASH_SPACE_LACK

0x32010016 The flash memory is insufficient.

Delete unnecessary files.

ERR_SWM_INVALID_SWP

0x32010018 The software package is unavailable.

1. Check whether the main and standby areas are available.

2. Check whether the typed software version is correct.3. If the software package has errors, replace the software package.

ERR_SWM_BTS_TYPE_MISMATCH

0x32010019 The software package does not match with the site type.

Check whether the software package matches with the actual site type and replace the software package if required.

ERR_SWM_RESTART_DLD_TIMER_EXCEED

0x3201001f The time for resumable download exceeds the threshold.

Redownload the software package and start the resumable download again when the time for resumable download exceeds 24 hours.

ERR_SWM_OPERATION_BE_STOPPED

0x32010021 The installation is stopped.

1. Check whether the FTP connection is normal.

2. The error is caused when the FTP connection is disconnected manually.



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ERR_SWM_SWP_VER_NOT_EXIST

0x32010023 The typed SWP version does not exist.

Check whether the typed software version is correct.

ERR_SWM_NO_VALID_RU_SW_VER

0x32010029 The board software version is unavailable.

Check whether the typed software version is correct.

ERR_SWM_BUY_BOARD_NOT_SUPPORT

0x3201002a This operation is not supported by the purchased device.

Check whether this operation is supported by the boards that are purchased from other vendors.

ERR_SWM_BRD_MSG_TIMEOUT

0x3201002c The messages transmitted between boards time out.

The board does not respond. Check whether the status of the board is normal.

ERR_SWM_QUERY_TIMEOUT

0x3201002d The query times out.

The board does not respond. Check whether the status of the board is normal.

ERR_SWM_SYSTEM_BUSY_INSTALL_SWP

0x32010030 The system is busy installing the SWP software package.

Wait for some time because the system is installing the SWP.

ERR_SWM_SYSTEM_BUSY_INSTALL_SPC

0x32010031 The system is busy installing the SPC cold patch package.

Wait for some time because the system is installing the SPC cold patch package.

ERR_SWM_SYSTEM_BUSY_ACT_SWP

0x32010032 The system is busy activating the SWP software package.

Wait for some time because the system is activating (including the load process) the SWP.

ERR_SWM_SYSTEM_BUSY_ACT_RU

0x32010033 The system is busy activating the board.

Wait for some time because the system is activating (including the load process) the board.

ERR_SWM_SYSTEM_BUSY_SYNC_SWP_AREA

0x32010034 The system is busy synchronizing the SWP version area.

Wait for some time because the system is synchronizing the SWP version area.

ERR_SWM_SYSTEM_BUSY_SPL_SW

0x32010035 The system is busy supplementing the software.

Wait for some time because the system is supplementing the software.

ERR_SWM_INVALID_VER_DES_FILE

0x32010037 The version description file is invalid.

Replace the incorrect software package.

ERR_SWM_RU_TYPE_NOT_EXIST

0x32010038 The board type does not exist in the version mapping table.

Check whether the software package does not match with the board and replace the software package if required.



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ERR_SWM_FILE_NO_FOUND

0x32010039 The file is not found.

Check whether the file exists.

ERR_SWM_CREATE_FILE_FAIL

0x3201003a The creation of the file fails.

Check whether the path and name of the file are valid and whether the user has the authority of creating files.

ERR_SWM_CREATE_DIR_FAIL

0x3201003b The creation of the directory fails.

Check whether the path and name of the file are valid and whether the user has the authority of creating directories.

ERR_SWM_OPEN_FILE_FAIL

0x3201003c Opening the file fails.

Check whether the file exists.

ERR_SWM_WRITE_FILE_FAIL

0x3201003d Writing the file fails.

Check whether the file exists or whether the file has the write authority.

ERR_SWM_DELETE_DIR_FAIL

0x32010040 The deletion of the directory fails.

Close the opened files in the directory and check whether the user has the authority of deleting the directory.

ERR_SWM_COPY_FILE_FAIL

0x32010045 Copying the file fails.

Check whether the user has the write authority of the target directory.

ERR_SWM_NO_INTALL_SWP_OP

0x32010046 The software package is not installed.

Install the software package.

ERR_SWM_SPH_SWP_NOT_MATCH

0x32010051 The hot patch package does not match with the SWP.

Use a hot patch package containing the version that matches with the SWP.

ERR_SWM_FILE_MAINVER_NOT_MATCH

0x32010053 The fundamental version of the hot patch package does not match with the software version.

Use a hot patch with the same version as the current software version.

ERR_SWM_SPH_VER_NOT_EXIST

0x32010055 The hot patch package of the specified version does not exist.

Download the hot patch package.



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ERR_SWM_HP_MODIFY_USING_SPH

0x3201005d The version of the patch package to be downloaded is the same as the current patch package.

Download a hot patch package of a version that is different from the current hot patch package.

ERR_SWM_FM_FLASH_LESS_FILE

0x32010070 The flash memory is smaller than the size of the file to be downloaded.

Remove the unnecessary files in the flash.

ERR_SWM_FTPC_READ_FAIL

0x32010089 The FTP download fails.

Check the FTP connection.

ERR_SWM_BTRM_NOT_INSTALL

0x3201008c The BootROM is not installed.

Install the BootROM software package.

ERR_SWM_SYSTEM_BUSY_INSTALL_BTRM

0x32010090 The system is busy installing the BootROM software package.

Wait till the BootROM software package is installed.

ERR_SWM_SYSTEM_BUSY_ACT_BTRM

0x32010091 The system is busy activating the BootROM software package.

Wait till the BootROM software package is activated.

ERR_SWM_SWP_AREA_ALREADY_SYNC

0x320100b0 The main and standby areas of the software package are synchronized.

No other synchronization operation needs to be performed.

ERR_SWM_INVALID_SWP_AREA

0x320100b3 The version area of the software package is unavailable.

The version area of the software package is unavailable.

ERR_SWM_RU_NOT_ONLINE

0x320100b4 The board is not in position.

Insert the specified board into the slot.

ERR_SWM_RU_SWP_FILE_NOT_EXIST

0x320100b9 The version file of the board does not exist.

The version file of the board is incomplete. Download the software package again.

ERR_SWM_INVALID_SWP_VER

0x320100bd The version of the software package is invalid.

1. The version number entered by the user is incorrect.

2. The version number on the server does not match with the version that is downloaded before the resumable download.



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ERR_SWM_SYSTEM_BUSY_LOAD_FROM_USB

0x320100bf The system is busy loading software from the USB.

The system is busy loading software from the USB.

ERR_SWM_AUTO_SPL_TRY_TIMES_EXCEED

0x320100c2 The number of attempts of automatic supplementation exceeds the threshold.

The automatic supplementation fails. Try the manual supplementation.

ERR_SWM_SYSTEM_BUSY_INSTALL_SPH

0x320100c6 The system is busy downloading a hot patch.

Wait till the download of the patch is complete before performing other operations.

ERR_SWM_SYSTEM_BUSY_OPERATE_SPH

0x320100c7 The system is busy operating a patch.

Wait till the download of the patch is complete before performing other operations.

ERR_SWM_AUTO_SPL_PROCING

0x320100c8 The automatic supplementation is being performed.

The automatic supplementation is being performed.

ERR_SWM_INPUT_INVALID_PACK_VERSION

0x320100d1 An invalid version is being entered during activation.

Enter the correct version number.

ERR_SWM_ACT_INVALID_RU_VERSION

0x320100d2 The version number is invalid.

Enter the correct version number of the board.

SWM_ERR_ENROLL_FAIL

0x3202000f The operation fails. Check whether the board is in position.

SWM_ERR_NO_ACTIVE_BOARD

0x32020010 The board is not in position.

Check whether the board is inserted securely.

SWM_ERR_GET_RU_COUNT_FAIL

0x32020011 The operation fails. Configure the board that is not configured.

SWM_ERR_GET_RU_INFO_FAIL

0x32020012 The operation fails. Configure the board that is not configured.

SWM_ERR_RU_STATE_ERROR

0x32020013 The board is in the abnormal status.

Check and ensure that the board is in position and already configured.

SWM_ERR_PATCH_VER_MISMATCH

0x32020019 The version of the hot patch package does not match with the SWP.

Use the correct hot patch package.



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SWM_ERR_NOT_LOAD_PATCH

0x3202001c The hot patch is not loaded.

Load the hot patch first.

SWM_ERR_RU_NOT_CFG_OR_ONLINE

0x3202001d The board is not in position or not configured.

Check and ensure that the board is in position and already configured.

SWM_ERR_RU_NOT_CFG

0x3202001f The board is not configured.

Configure the board.

SWM_ERR_RU_NOT_ONLINE

0x32020020 The board is not in position.

Check whether the board is inserted securely.

SWM_ERR_ADA_SWVER_MISMATCH

0x3203000c The operation fails. Check the software version number entered in the command for activating the software package.

BRFT_ERR_OPEN_FILE_FAIL

0x3204000c The operation fails. An incorrect path to the source file is entered. Please enter the correct path.



Issue 01 (2009-11-11)

BTS3900-BTS3900A-DBS3900 LTE V100R001C01Upgrade Guide A Upgrade Record

A Upgrade Record

Site name Upgrade date

Pre-upgrade version Post-upgrade version

Upgrade personnel Customer:

Huawei:

Upgrade result

Check Item Result Exception Handling

Pre-upgrade check

Upgrade check

Post-upgrade check



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eNodeB Upgrade Guide

Documents

upgrade processprovides

upgrade flowchart

upgrade schedule

upgrade tools

upgrade proceduresdescribes

upgrade failure

upgrade preparationsdescribes

upgrade verificationdescribes