SOLUTION FEATURES Disparate internal systems Inadequate process control Need for predictable outcomes for standardization in quality Diversification into multiple verticals and increase in the number of workflows over the years Explosion of data from inter-connected systems resulting in complexity and inconsistencies High volume of engineering design change requests for multiple product lines Dispersed information systems and multiple workflow models make tracking and reporting exceedingly difficult Enterprise-wide comprehensive solution for end-to-end Engineering Process Management Consistent, repeatable outcomes resulting from a series of standardized and inter-dependent procedural steps High data integrity and consistency Engineering teams across business verticals can effectively track and manage the frequent engineering change requests Identification of process accountability, ownership and status reporting Define and track KPIs and data metrics Engineering Process Management Framework CHALLENGES ENSURE END-TO-END PROCESS UNDERSTANDING • List all the process steps • Break down product wise processes • Document the entire process model EXECUTION • Develop a UI based on responsive web design & single page application concepts. ‘ Design should also support multi-browser & device compatibility. • Develop flexible stateless application architecture, which can be horizontally scaled out to support easy extensibility by plugging different services in to the application • Set up a database and ensure optimum data storage and retrieval • Formulate the business and workflow logic • Set up a reporting and tracking mechanism TESTING • Develop a test case for unit testing, functional testing and UAT and subsequent reporting ANALYSIS OF REQUIREMENTS • Analyze customer requirements • Identify the right technologies to be used for work flow management: We perform a Pugh Matrix analysis to select the right process management platform that would provide abstract application process management • Formulate a comprehensive architecture diagram PREPARATION • Ensure availability of all the required tools and database readiness on both customer and QuEST sites • Analyze and optimize the connectivity with customer portal • Build project plan and detailed workflow- based system with timelines • Develop different adapters for database service, reporting & notification services, search capability DEPLOYMENT • Deploy for execution team usage • Allocate appropriate access controls • Put in place support mechanism Solution Overview