ENG301 ENG301 ENG301 ENG301 BUSINESS BUSINESS BUSINESS BUSINESS COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION All All All All solved solved solved solved online online online online quizez quizez quizez quizez with with with with reference reference reference reference of of of of whole whole whole whole sem sem sem semester ester ester ester by by by by Rana Rana Rana Rana Shahram Shahram Shahram Shahram Ali Ali Ali Ali Irfan Irfan Irfan Irfan Ali Ali Ali Ali ID: ID: ID: ID: [email protected][email protected][email protected][email protected]0304-2451954 0304-2451954 0304-2451954 0304-2451954 0322-5549915 0322-5549915 0322-5549915 0322-5549915 0315-9417700 0315-9417700 0315-9417700 0315-9417700 Question # 1 of 10 ( Start time: 03:47:08 PM ) Total Marks: 1 “Communication is a circular process which remains incomplete without feedback.” Which theory of communication is represented by the above statement? Select correct option: Electronic Rhetorical Rhetorical Rhetorical Rhetorical ................sure ................sure ................sure ................sure pg pg pg pg 8 Cognitive dissonance Social environment Question # 2 of 10 ( Start time: 03:47:55 PM ) Total Marks: 1
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Question # 1 of 10 ( Start time: 03:47:08 PM ) Total Marks: 1“Communication is a circular process which remains incomplete without feedback.”Which theory of communication is represented by the above statement?Select correct option:ElectronicRhetoricalRhetoricalRhetoricalRhetorical ................sure................sure................sure................sure pgpgpgpg 8888Cognitive dissonanceSocial environmentQuestion # 2 of 10 ( Start time: 03:47:55 PM ) Total Marks: 1
----------------initiates a message by encoding the idea (or a thought) in words or symbolsand sends it to a receiver.Select correct option:ChannelSenderSenderSenderSender ................................................................................TransmitterPassageQuestion # 3 of 10 ( Start time: 03:48:35 PM ) Total Marks: 1When the teacher uses very difficult or weird words the students may not comprehendthem due to ________ barriersSelect correct option:PerceptionPhysicalValues, AttitudesSemantic..................sureSemantic..................sureSemantic..................sureSemantic..................sureQuestion # 4 of 10 ( Start time: 03:49:16 PM ) Total Marks: 1In communicating a message, usually two types of language is used, i.e. formal and__________.Select correct option:Non formalSemi formalInformalInformalInformalInformal ...............sure...............sure...............sure...............sure pg23pg23pg23pg23Extremely formalThere are two types of writings: formal and informal. In formal writing, our style isUn-conversational. In informal writing, we use words that are short, familiar andconversationalQuestion # 5 of 10 ( Start time: 03:49:41 PM ) Total Marks: 1What sort of communication barrier occurs when the same word or symbol meansdifferent things to different individuals?Select correct option:SemanticSemanticSemanticSemantic ....................................................................ConnotativeEmotionalPerceptualQuestion # 6 of 10 ( Start time: 03:50:58 PM ) Total Marks: 1To communicate easily and effectively with our readers, we should apply thefollowing ……………………..principles:Select correct option:Six CSevenSevenSevenSevenCCCC .........sure.........sure.........sure.........sure pg20pg20pg20pg20Nice CFour CQuestion # 7 of 10 ( Start time: 03:51:29 PM ) Total Marks: 1The choice of ______ is affected by the relationship between the sender and the receiver.Select correct option:Feedback
MessageContextMedium..........pgMedium..........pgMedium..........pgMedium..........pg 10101010TheTheTheThe choicechoicechoicechoice ofofofof mediummediummediummedium isisisis affectedaffectedaffectedaffected bybybyby thethethethe relationshiprelationshiprelationshiprelationship betweenbetweenbetweenbetween thethethethe sendersendersendersender andandandand thethethethereceiver.receiver.receiver.receiver.Question # 8 of 10 ( Start time: 03:52:23 PM ) Total Marks: 1Vocal characterizers include:Select correct option:Laughing,Laughing,Laughing,Laughing, cryingcryingcryingcrying .......pg21.......pg21.......pg21.......pg21Intensity, pitchSound, silent pausesSneeze, toneRef------Ref------Ref------Ref------laughing,laughing,laughing,laughing, crying,crying,crying,crying, sighing,sighing,sighing,sighing, yawning,yawning,yawning,yawning, clearingclearingclearingclearing thethethethe throat,throat,throat,throat, groaning,groaning,groaning,groaning, yelling,yelling,yelling,yelling, whisperingwhisperingwhisperingwhisperingpg21pg21pg21pg21Question # 9 of 10 ( Start time: 03:53:45 PM ) Total Marks: 1_________ meanings name objects, people or events without indicating positive ornegative qualities.Select correct option:DenotativeDenotativeDenotativeDenotative ...pg15...pg15...pg15...pg15ConnotativeSuggestedImpliedQuestion # 10 of 10 ( Start time: 03:54:18 PM ) Total Marks: 1The choice of __________ reflects your mood and your attitude to the occasion.Select correct option:Cold drinksClothes...pgClothes...pgClothes...pgClothes...pg 17171717PeopleNone of the aboveThe choice of clothes reflects your mood and your attitude to the occasionMalikMalikMalikMalik EhteshamEhteshamEhteshamEhteshamQuestion # 1 of 10 ( Start time: 04:52:33 PM ) Total Marks: 1Personal space varies according to:Select correct option:SituationCulture,Culture,Culture,Culture, statusstatusstatusstatus ..sure..sure..sure..sure pg17pg17pg17pg17MediumChannelQuestion # 2 of 10 ( Start time: 04:53:27 PM ) Total Marks: 1-----------------are important and highly visible parts of nonverbal communication.Select correct option:Pamphlet, leafletsAppearance,Appearance,Appearance,Appearance, clothsclothsclothscloths ...pg17...pg17...pg17...pg17Letters and memosDocument, registry
AppearanceAppearanceAppearanceAppearance andandandand clothclothclothcloth areareareare importantimportantimportantimportant andandandand highlyhighlyhighlyhighly visiblevisiblevisiblevisible partspartspartsparts ofofofof nonverbalnonverbalnonverbalnonverbalcommunicationcommunicationcommunicationcommunicationQuestion # 3 of 10 ( Start time: 04:54:18 PM ) Total Marks: 1Which of the following is a disadvantage of emails as a form of business communication?Select correct option:DifficultDifficultDifficultDifficult forforforfor thethethethe receiverreceiverreceiverreceiver totototo determinedeterminedeterminedetermine thethethethe tonetonetonetone ofofofof thethethethe emailemailemailemail ………………………………....Lack of possible detailLimited number of recipientsSpeedQuestion # 4 of 10 ( Start time: 04:55:44 PM ) Total Marks: 1_________ meanings name objects, people or events without indicating positive ornegative qualities.Select correct option:Denotative...surepgDenotative...surepgDenotative...surepgDenotative...surepg 12121212ConnotativeSuggestedImpliedQuestion # 5 of 10 ( Start time: 04:56:44 PM ) Total Marks: 1_____________ keep a distance of 18 inch from other person during a formalconversation.Select correct option:Americans...sureAmericans...sureAmericans...sureAmericans...sure pg21pg21pg21pg21AustraliansPakistanisArabiansQuestion # 6 of 10 ( Start time: 04:58:07 PM ) Total Marks: 1________ is a broad field that includes country, culture, organization, and external andinternal stimuli. Internal stimuli have effect on how you translate ideas into a message.Select correct option:FeedbackMessageContext...pg10Context...pg10Context...pg10Context...pg10DecoderContextContextContextContext isisisis aaaa broadbroadbroadbroad fieldfieldfieldfield thatthatthatthat includesincludesincludesincludes country,country,country,country, culture,culture,culture,culture, organization,organization,organization,organization, andandandand externalexternalexternalexternalandandandand internalinternalinternalinternal stimuli.stimuli.stimuli.stimuli.Question # 7 of 10 ( Start time: 04:59:33 PM ) Total Marks: 1________ is achieved in part through a balance between precise language and familiarlanguageSelect correct option:Clarity...sureClarity...sureClarity...sureClarity...sure pg21pg21pg21pg21CorrectnessConcisenessConsiderationClarityClarityClarityClarity isisisis achievedachievedachievedachieved inininin partpartpartpart throughthroughthroughthrough aaaa balancebalancebalancebalance betweenbetweenbetweenbetween preciseprecisepreciseprecise languagelanguagelanguagelanguage andandandand familiarfamiliarfamiliarfamiliarlanguage.language.language.language. PutPutPutPut rightrightrightright wordwordwordword totototo conveyconveyconveyconvey thethethethe meaning.meaning.meaning.meaning. FamiliarFamiliarFamiliarFamiliar wordswordswordswords areareareare oftenoftenoftenoftenconversationalconversationalconversationalconversational ...sure...sure...sure...sure pg21pg21pg21pg21
Question # 8 of 10 ( Start time: 05:00:47 PM ) Total Marks: 1In communicating a message, usually two types of language is used, i.e. formal and__________.Select correct option:Non formalSemi formalInformalInformalInformalInformal .......pg23.......pg23.......pg23.......pg23Extremely formalQuestion # 9 of 10 ( Start time: 05:01:39 PM ) Total Marks: 1In intercultural communication model, methods of greeting one another and Nonverbalbehaviour comes under the umbrella heading of _____________.Select correct option:CulturalCulturalCulturalCultural CustomsCustomsCustomsCustoms ................The People of the countryLife styles of the CountryThe CountryQuestion # 10 of 10 ( Start time: 05:03:17 PM ) Total Marks: 1A courteous message may be unraveled in terms of not what you say, but rather________ you say it.Select correct option:WhenHowHowHowHow ....sure....sure....sure....sure pgpgpgpg 28282828WhyWhereItItItIt isisisis notnotnotnot whatwhatwhatwhat yousay,yousay,yousay,yousay, itititit isisisis howhowhowhow youyouyouyou saysaysaysay it.it.it.it.AleenaAleenaAleenaAleenaQuestion # 1 of 10 ( Start time: 05:16:27 PM ) Total Marks: 1Personal Nonverbal communication involves kinds of nonverbal behavior that is uniqueto:Select correct option:
Four personsOneOneOneOne personpersonpersonperson ..........sure..........sure..........sure..........sure pgpgpgpg 15151515Six personsThree personPersonalPersonalPersonalPersonal NonverbalNonverbalNonverbalNonverbal communicationcommunicationcommunicationcommunication involvesinvolvesinvolvesinvolves kindskindskindskinds ofofofof nonverbalnonverbalnonverbalnonverbal behaviourbehaviourbehaviourbehaviour thatthatthatthat areareareareuniqueuniqueuniqueunique totototo oneoneoneone personpersonpersonpersonQuestion # 2 of 10 ( Start time: 05:17:32 PM ) Total Marks: 1A message can only be deemed effective when it is --------.Select correct option:understoodunderstoodunderstoodunderstood bybybyby othersothersothersothers andandandand producesproducesproducesproduces thethethethe intendedintendedintendedintended resultsresultsresultsresults ............................................repeated back as proof of understandingdelivered with confidencecommunicated face-to-faceQuestion # 3 of 10 ( Start time: 05:18:56 PM ) Total Marks: 1A formal style is characterized by more------------ sentences.
Select correct option:SimpleComplexComplexComplexComplex ...........sure...........sure...........sure...........sure pg23pg23pg23pg23EasyShortformalformalformalformal stylestylestylestyle isisisis characterizedcharacterizedcharacterizedcharacterized bybybyby moremoremoremore complexcomplexcomplexcomplex sentences.pg23sentences.pg23sentences.pg23sentences.pg23Question # 4“Communication is a circular process which remains incomplete without feedback.”Which theory of communication is represented by the above statement?Select correct option:ElectronicRhetoricalRhetoricalRhetoricalRhetorical ......sure......sure......sure......sure pgpgpgpg 8888Cognitive dissonanceSocial environmentQuestion # 5 of 10 ( Start time: 05:20:53 PM ) Total Marks: 1________ is achieved in part through a balance between precise language and familiarlanguageSelect correct option:
Question # 6 of 10 ( Start time: 05:22:22 PM ) Total Marks: 1Theories of communication have made the concept of communication -------.Select correct option:
Question # 7 of 10 ( Start time: 05:23:53 PM ) Total Marks: 1“We all participate in a social situation and within that situation each agrees to assumecertain role such as compromiser, initiator, etc.” Which theory of communication isreferred by the above statement?Select correct option:
None of the aboveQuestion # 9 of 10 ( Start time: 05:26:44 PM ) Total Marks: 1The politeness that grows out of respect and concern for others is called:Select correct option:
Question # 10 of 10 ( Start time: 05:27:46 PM ) Total Marks: 1Which of the following is a disadvantage of emails as a form of business communication?Select correct option:
DifficultDifficultDifficultDifficult forforforfor thethethethe receiverreceiverreceiverreceiver totototo determinedeterminedeterminedetermine thethethethe tonetonetonetone ofofofof thethethethe email.............email.............email.............email.............Lack of possible detailLimited number of recipientsSpeed
sairasairasairasaira malikmalikmalikmalik
Question # 1 of 10 ( Start time: 06:30:20 PM ) Total Marks: 1...........means preparing every message keeping receivers in mind.Select correct option:
Question # 2 of 10 ( Start time: 06:31:45 PM ) Total Marks: 1Feedback is a listener's -------.Select correct option:
verbal critique of your messageaversion to a messageverbalverbalverbalverbal orororor nonverbalnonverbalnonverbalnonverbal responsesresponsesresponsesresponses totototo aaaa messagemessagemessagemessage ........................................acceptance of a message
Question # 3 of 10 ( Start time: 06:32:32 PM ) Total Marks: 1Sometimes silence is used as ______________, though it is not very usefulSelect correct option:
Feedback...........pg11Feedback...........pg11Feedback...........pg11Feedback...........pg11MessageContextDecoderSometimesSometimesSometimesSometimes silencesilencesilencesilence isisisis usedusedusedused asasasas feedback,feedback,feedback,feedback, thoughthoughthoughthough itititit isisisis notnotnotnot veryveryveryvery usefulusefulusefuluseful0Question # 4 of 10 ( Start time: 06:33:33 PM ) Total Marks: 1The three most important aspects of credibility include all of the following except:Select correct option:
Question # 5 of 10 ( Start time: 06:35:40 PM ) Total Marks: 1To become an effective communicator in the workplace, you need:Select correct option:
to develop a powerful speaking voice.practice,practice,practice,practice, alongalongalongalong withwithwithwith meaningfulmeaningfulmeaningfulmeaningful feedback.......................feedback.......................feedback.......................feedback....................... ntntntnt suresuresuresureexperience with video conferencing equipment.good Internet research skills.
Question # 6 of 10 ( Start time: 06:36:55 PM ) Total Marks: 1The choice of __________ reflects your mood and your attitude to the occasion.Select correct option:
Question # 9 of 10 ( Start time: 06:39:36 PM ) Total Marks: 1While communicating, when you are aware not only of the perspective of others but alsotheir feeling, you are applying which principle of communication:Select correct option:
Courtesy.............Courtesy.............Courtesy.............Courtesy.............ConcretenessCompletenessConcisenessQuestion # 10 of 10 ( Start time: 06:40:53 PM ) Total Marks: 1Which of the following theory says; ‘communication is not linear, but circular; not justsending a message to be received, but producing a response; not static, but dynamic.’Select correct option:
Electronic TheorySocial Environment TheoryRhetoricalRhetoricalRhetoricalRhetorical Theory..............Theory..............Theory..............Theory..............All of the above
Question # 2 of 10 ( Start time: 07:00:22 PM ) Total Marks: 1
Intercultural communication occurs when -------.Select correct option:
people with different ethnic backgrounds meet
different races gather for discussions, conferences and seminars
peoplepeoplepeoplepeople withwithwithwith differentdifferentdifferentdifferent culturalculturalculturalcultural beliefsbeliefsbeliefsbeliefs andandandand valuesvaluesvaluesvalues orororor wayswayswaysways ofofofof behavingbehavingbehavingbehaving communicatecommunicatecommunicatecommunicatedifferent cultural beliefs cause conflict
Question # 3 of 10 ( Start time: 07:01:52 PM ) Total Marks: 1------------------ expressions are not encoded in words.Select correct option:
Non-verbalNon-verbalNon-verbalNon-verbalVerbalWrittenVerbal and written
Question # 4 of 10 ( Start time: 07:02:25 PM ) Total Marks: 1Which of the following states that “Communicators are believable”?Select correct option:
Question # 5 of 10 ( Start time: 07:03:18 PM ) Total Marks: 1“Communication is a circular process which remains incomplete without feedback.”Which theory of communication is represented by the above statement?Select correct option:
Question # 6 of 10 ( Start time: 07:03:45 PM ) Total Marks: 1________ is achieved in part through a balance between precise language and familiarlanguage
Select correct option:
ClarityClarityClarityClarity
Correctness
ConcisenessConsideration
Question # 7 of 10 ( Start time: 07:04:18 PM ) Total Marks: 1____________ consists of the voice qualities and vocalizations that affect how somethingis said rather than what is said.Select correct option:
Question # 8 of 10 ( Start time: 07:04:41 PM ) Total Marks: 1The best way to create message is to focus on your _________.Select correct option:
AudienceAudienceAudienceAudience…………………………………………
Message
MediumContext
Question # 9 of 10 ( Start time: 07:06:50 PM ) Total Marks: 1The process of ____________ has six components: sender/encoder, message, medium,receiver/decoder, and feedbacks.Select correct option:
Question # 10 of 10 ( Start time: 07:07:14 PM ) Total Marks: 1Which of the following estimates of the role of nonverbal communication is mostaccurate?Select correct option:
35% of the meaning of a message is carried via nonverbal channels65% of the meaning of a message is conveyed via nonverbal cues95% of the meaning of a message is conveyed via nonverbal cuesTheTheTheThe majoritymajoritymajoritymajority ofofofof thethethethe socialsocialsocialsocial orororor relationalrelationalrelationalrelational meaningmeaningmeaningmeaning ofofofof aaaa messagemessagemessagemessage isisisis conveyedconveyedconveyedconveyed bybybybynonverbalnonverbalnonverbalnonverbal cuescuescuescues
hinaQuestion # 1 of 10 ( Start time: 07:09:49 PM ) Total Marks: 1Sometimes silence is used as ______________, though it is not very usefulSelect correct option:FeedbackFeedbackFeedbackFeedback…………………………………………....MessageContextDecoder
Question # 2 of 10 ( Start time: 07:10:16 PM ) Total Marks: 1__________ is a mental set of windows through which all of life is viewed.Select correct option:ValueCustomMoralityCultureCultureCultureCulture…………………………………………Question # 3 of 10 ( Start time: 07:10:40 PM ) Total Marks: 1_______ communicators overcome the main barriers of communication by creating theirmessages carefully, minimizing noise in the transmission process and facilitatingfeedback.Select correct option:GoodBiasedEffectiveEffectiveEffectiveEffective……………………pg24pg24pg24pg24Neutral
Question # 4 of 10 ( Start time: 07:11:26 PM ) Total Marks: 1- --------------- is the main idea that you wish to communicate.Select correct option:MessageMessageMessageMessageMediumContext
Feedback
Question # 5 of 10 ( Start time: 07:11:57 PM ) Total Marks: 1To communicate inter-culturally you should recognize -------.Select correct option:thethethethe differencedifferencedifferencedifference betweenbetweenbetweenbetween yourselfyourselfyourselfyourself andandandand thethethethe culturallyculturallyculturallyculturally differentdifferentdifferentdifferenthow different you are from othersthe characteristics of a variety of culturesmeaning in the unspoken word
Question # 6 of 10 ( Start time: 07:13:09 PM ) Total Marks: 1Which of the followings is the way\ ways to make our message clear?Select correct option:Choose short and familiar wordsAvoid repetitive words.Use Conversational Words.AllAllAllAll ofofofof thethethethe aboveaboveaboveabove………………………………
Question # 7 of 10 ( Start time: 07:13:39 PM ) Total Marks: 1Artifacts are objects used to convey-------------messagesSelect correct option:VerbalNon-verbalNon-verbalNon-verbalNon-verbal………………………………....WrittenOral and written
Question # 8 of 10 ( Start time: 07:14:08 PM ) Total Marks: 1________ is achieved in part through a balance between precise language and familiarlanguageSelect correct option:ClarityClarityClarityClarityCorrectnessConcisenessConsideration
Question # 9 of 10 ( Start time: 07:14:26 PM ) Total Marks: 1We make feedback more useful by:Select correct option:Planning how and when to accept it.Being receptive to our audience’s responses.Encouraging frankness and using feedback to improve communication.AllAllAllAll ofofofof thethethethe aboveaboveaboveabove…………………………………………........
Question # 10 of 10 ( Start time: 07:15:14 PM ) Total Marks: 1___________ can console or support the other person and show feeling such as affection.
Question # 1 of 10 ( Start time: 07:23:31 PM ) Total Marks: 1The ------- theory is helpful in emphasizing the ideas of senders and receivers and ofpossible interference.Select correct option:communicationelectronicelectronicelectronicelectronic……………………………………………………rhetorical…………..social environment
Question # 2 of 10 ( Start time: 07:24:10 PM ) Total Marks: 1The communicator must consider all the aspects of ------ in order to communicate amessage effectively.Select correct option:senderreceivercontextcontextcontextcontext………………………………………….pg4.pg4.pg4.pg4medium
YouYouYouYou mustmustmustmust considerconsiderconsiderconsider allallallall thesethesethesethese aspectsaspectsaspectsaspects ofofofof contextcontextcontextcontext inininin orderorderorderorder totototo communicatecommunicatecommunicatecommunicate aaaa messagemessagemessagemessageeffectively.effectively.effectively.effectively.Question # 3 of 10 ( Start time: 07:24:52 PM ) Total Marks: 1------- is a more formal way of communication.Select correct option:WrittenWrittenWrittenWritten communicationcommunicationcommunicationcommunication……………………....Oral communicationNon-verbal communicationDistance communication
Question # 4 of 10 ( Start time: 07:25:30 PM ) Total Marks: 1_________ is commonly known as multiculturalism. It is the acceptance of variedcultures in schools, neighborhoods, or cities.Select correct option:CultureEthnicEthnicEthnicEthnic diversitydiversitydiversitydiversityGlobalizationSocialism
Question # 6 of 10 ( Start time: 07:26:32 PM ) Total Marks: 1Feedback is a listener's -------.Select correct option:verbal critique of your messageaversion to a messageverbalverbalverbalverbal orororor nonverbalnonverbalnonverbalnonverbal responsesresponsesresponsesresponses totototo aaaa messagemessagemessagemessageacceptance of a message
Question # 7 of 10 ( Start time: 07:27:36 PM ) Total Marks: 1_______ communicators overcome the main barriers of communication by creating theirmessages carefully, minimizing noise in the transmission process and facilitatingfeedback.Select correct option:GoodBiasedEffectiveEffectiveEffectiveEffective……………………Neutral
Question # 8 of 10 ( Start time: 07:28:50 PM ) Total Marks: 1----------------initiates a message by encoding the idea (or a thought) in words or symbolsand sends it to a receiver.Select correct option:ChannelSenderSenderSenderSender…………....TransmitterPassage
Question # 10 of 10 ( Start time: 07:30:00 PM ) Total Marks: 1The good communicators ‘maintain’ during the Congeniality:Select correct option:They maintain friendly, pleasant relations with you.Good communicators command your respond and goodwill.You are willing to work with them again, despite their differences.AllAllAllAll thethethethe aboveaboveaboveabove…………........
Question # 1 of 10 ( Start time: 07:34:20 PM ) Total Marks: 1Which of the following estimates of the role of nonverbal communication is mostaccurate?Select correct option:
35% of the meaning of a message is carried via nonverbal channels65% of the meaning of a message is conveyed via nonverbal cues95% of the meaning of a message is conveyed via nonverbal cues
Question # 2 of 10 ( Start time: 07:35:25 PM ) Total Marks: 1Which one of the following is part of credibility?Select correct option:
The good communicators create a ‘meeting of the minds'.The good communicators shape your responseThe good communicators maintain friendly, pleasant relations with you.YouYouYouYou trusttrusttrusttrust goodgoodgoodgood communicatorcommunicatorcommunicatorcommunicator’’’’ssss informationinformationinformationinformation andandandand theirtheirtheirtheir intentions.intentions.intentions.intentions.
Question # 3 of 10 ( Start time: 07:36:32 PM ) Total Marks: 1A formal style is characterized by more------------ sentences.Select correct option:
SimpleComplexComplexComplexComplexEasyShort
Question # 4 of 10 ( Start time: 07:37:11 PM ) Total Marks: 1Appearance, facial expression, and voice inflection are part of ________.Select correct option:
verbal communicationwritten communicationnon-verbalnon-verbalnon-verbalnon-verbal communicationcommunicationcommunicationcommunicationtelephone communication
Question # 5 of 10 ( Start time: 07:37:42 PM ) Total Marks: 1__________ is a mental set of windows through which all of life is viewed.Select correct option:
Question # 6 of 10 ( Start time: 07:38:54 PM ) Total Marks: 1Producing the desired ------- is one of the crucial variables of rhetorical theory ofcommunication.Select correct option:
Question # 7 of 10 ( Start time: 07:39:58 PM ) Total Marks: 1References to any gender, race or ethnic origin may accumulate a feeling ofdiscrimination and are __________ in a courteous message.Select correct option:
Question # 8 of 10 ( Start time: 07:41:25 PM ) Total Marks: 1Background to Intercultural Communication means:Select correct option:
Those aspects that can obstruct effective communicationThose aspects that can support effective communicationThoseThoseThoseThose aspectsaspectsaspectsaspects thatthatthatthat cancancancan eithereithereithereither impedeimpedeimpedeimpede orororor aidaidaidaid effectiveeffectiveeffectiveeffective communicationcommunicationcommunicationcommunicationNone of the above
Question # 9 of 10 ( Start time: 07:42:58 PM ) Total Marks: 1To communicate easily and effectively with our readers, we should apply thefollowing ……………………..principles:Select correct option:
Six CSevenSevenSevenSevenCCCCNice CFour CQuestion # 10 of 10 ( Start time: 07:43:16 PM ) Total Marks: 1Vocal characterizers include:Select correct option:
Laughing,Laughing,Laughing,Laughing, cryingcryingcryingcryingIntensity, pitchSound, silent pausesSneeze, tone
Atif
----------------initiates a message by encoding the idea (or a thought) in words or symbolsand sends it to a receiver.Select correct option:
Channel
SenderSenderSenderSenderTransmitterPassage
References to any gender, race or ethnic origin may accumulate a feeling ofdiscrimination and are __________ in a courteous message.Select correct option:
------------------ expressions are not encoded in words.Select correct option:
Non-verbalNon-verbalNon-verbalNon-verbalVerbalWrittenVerbal and written
A balance between precise language and _____________ language is indispensable forthe successful transference of meaning in any message.Select correct option:
The good communicators ‘maintain’ during the Congeniality:Select correct option:
They maintain friendly, pleasant relations with you.Good communicators command your respond and goodwill.You are willing to work with them again, despite their differences.AllAllAllAll thethethethe aboveaboveaboveabove………………………………………………………………..pg19..pg19..pg19..pg19
...........means preparing every message keeping receivers in mind.Select correct option:
Question # 5 of 10 ( Start time: 08:18:17 PM ) Total Marks: 1The three most important aspects of credibility include all of the following except:Select correct option:
Appearance, facial expression, and voice inflection are part of ________.Select correct option:
verbal communicationwritten communicationnon-verbalnon-verbalnon-verbalnon-verbal communicationcommunicationcommunicationcommunicationtelephone communication
In the communication process, a receiver is -----.Select correct option:
the person who encodes an ideathethethethe personpersonpersonperson whowhowhowho decodesdecodesdecodesdecodes aaaa messagemessagemessagemessagea message pathwaymessage interference
the process of intercultural communication many personal and national variables affect_________.Select correct option:
decoder of the massage.encoder of the message.bothbothbothboth senderssenderssenderssenders andandandand receiversreceiversreceiversreceivers ofofofof messages.messages.messages.messages.None of the above
Background to Intercultural Communication
Many personal and national variables affect both senders and receivers of messages.While communicating, when you are aware not only of the perspective of others but alsotheir feeling, you are applying which principle of communication:Select correct option:
become an effective communicator in the workplace, you need:Select correct option:
to develop a powerful speaking voice.practice,practice,practice,practice, alongalongalongalong withwithwithwith meaningfulmeaningfulmeaningfulmeaningful feedback.feedback.feedback.feedback.experience with video conferencing equipment.good Internet research skills
khayyam
Question # 1 of 10 ( Start time: 07:46:50 PM ) Total Marks: 1Selecting some details and omitting others is a process called:Select correct option:
Question # 2 of 10 ( Start time: 07:47:13 PM ) Total Marks: 1_________ meanings name objects, people or events without indicating positive ornegative qualities.Select correct option:
DenotativeDenotativeDenotativeDenotative
Connotative
Suggested
Implied
Question # 3 of 10 ( Start time: 07:47:34 PM ) Total Marks: 1A balance between precise language and _____________ language is indispensable forthe successful transference of meaning in any message.Select correct option:
Question # 4 of 10 ( Start time: 07:48:20 PM ) Total Marks: 1To communicate inter-culturally you should recognize -------.Select correct option:
the difference between yourself and the culturally differenthow different you are from othersthethethethe characteristicscharacteristicscharacteristicscharacteristics ofofofof aaaa varietyvarietyvarietyvariety ofofofof culturesculturesculturescultures………………………………........meaning in the unspoken word
Question # 5 of 10 ( Start time: 07:49:29 PM ) Total Marks: 1A courteous message may be unraveled in terms of not what you say, but rather________ you say it.Select correct option:
WhenHowHowHowHow………………………………........WhyWhere
Question # 6 of 10 ( Start time: 07:49:47 PM ) Total Marks: 1Conclusions made by reasoning are called:Select correct option:
Question # 7 of 10 ( Start time: 07:50:36 PM ) Total Marks: 1___________ can be defined as the interpersonal interaction between members ofdifferent groups, which differ from each other in respect of the knowledge shared by theirmembers and in respect of their linguistic forms of symbolic behaviour.Select correct option:
Question # 8 of 10 ( Start time: 07:51:08 PM ) Total Marks: 1The three most important aspects of credibility include all of the following except:Select correct option:
Question # 9 of 10 ( Start time: 07:52:16 PM ) Total Marks: 1Part of language which includes the pitch, volume, and, in some cases, intonation ofspeech to modify meaning and convey emotion is called_____________.Select correct option:
Question # 10 of 10 ( Start time: 07:53:02 PM ) Total Marks: 1In case of written communication illegible writing or bad photocopies lead tomiscommunication. This is an example of;Select correct option:
Psychological Barrier
Emotional Barrier
Perception Barrier
PhysicalPhysicalPhysicalPhysical BarrierBarrierBarrierBarrierQuestion # 1 of 10 ( Start time: 09:51:10 PM ) Total Marks: 1In a business letter, the number of words in a single sentence is restricted, rangingfrom______.Select correct option:
1 to 10 words2 to 20 words3333 totototo 30303030 wordswordswordswordsAll of the aboveQuestion # 2 of 10 ( Start time: 09:52:03 PM ) Total Marks: 1Completeness is closely related to......Select correct option:
Question # 3 of 10 ( Start time: 09:52:49 PM ) Total Marks: 1_______ communicators overcome the main barriers of communication by creating theirmessages carefully, minimizing noise in the transmission process and facilitatingfeedback.Select correct option:
Good
Biased
EffectiveEffectiveEffectiveEffectiveNeutral
Question # 4 of 10 ( Start time: 09:53:36 PM ) Total Marks: 1To become an effective communicator in the workplace, you need:Select correct option:
to develop a powerful speaking voice.practice,practice,practice,practice, alongalongalongalong withwithwithwith meaningfulmeaningfulmeaningfulmeaningful feedback.feedback.feedback.feedback.experience with video conferencing equipment.good Internet research skills.
Question # 7 of 10 ( Start time: 09:56:11 PM ) Total Marks: 1Which of the following theory says; ‘we must consider the situation, the social context inwhich we will work.’Select correct option:
Electronic Theory
SocialSocialSocialSocial EnvironmentEnvironmentEnvironmentEnvironment TheoryTheoryTheoryTheoryRhetorical Theory
All of the above
Question # 10 of 10 ( Start time: 09:58:04 PM ) Total Marks: 1___________ can console or support the other person and show feeling such as affection.Select correct option:
Question # 4 of 10 ( Start time: 10:02:42 PM ) Total Marks: 1Culture refers to -------.Select correct option:
race or nationality of a group of peoplethethethethe specializedspecializedspecializedspecialized lifestylelifestylelifestylelifestyle ofofofof aaaa groupgroupgroupgroup ofofofof peoplepeoplepeoplepeople ………………………………genetic similarities of a group of peoplegender equality of a group of people
Question # 5 of 10 ( Start time: 10:04:01 PM ) Total Marks: 1Using ‘stoled’, instead of stolen is --------------- expression.Select correct option:
Question # 6 of 10 ( Start time: 10:04:47 PM ) Total Marks: 1The vagueness and general nature of a message can be cured by the addition of specific,vivid and definite language. The resultant message is termed as a ____________ message.Select correct option:
A message can only be deemed effective when it is --------.Select correct option:
understoodunderstoodunderstoodunderstood bybybyby othersothersothersothers andandandand producesproducesproducesproduces thethethethe intendedintendedintendedintended resultsresultsresultsresultsrepeated back as proof of understandingdelivered with confidencecommunicated face-to-face
------- theory of communication lays emphasis on accuracy and deals with technicalproblems during the transmission of a message from a sender to a receiver.Select correct option:
Social environmentElectronicElectronicElectronicElectronicRhetoricalCognitive dissonance
The key to brevity is to limit the number of ______Select correct option:
Words
Articles
IdeasIdeasIdeasIdeas…………………….pg19.pg19.pg19.pg19
Font size
Which of the following is true for Electronic Theory of Communication?Select correct option:
It is helpful because it introduces the ideas of senders and receivers and of possibleinterferenceIt emphasizes one important aspect of communication: accuracyEmphasis on accuracy ignores many other important dimensions of the situation inwhich we communicateAllAllAllAll ofofofof thethethethe aboveaboveaboveabove…………………………………………....In case of written communication illegible writing or bad photocopies lead tomiscommunication. This is an example of;Select correct option:
References to any gender, race or ethnic origin may accumulate a feeling ofdiscrimination and are __________ in a courteous message.Select correct option:
Which of the following statement is incorrect?Select correct option:
decodingdecodingdecodingdecoding nonverbalnonverbalnonverbalnonverbal cuescuescuescues cannotcannotcannotcannot bebebebe taughttaughttaughttaughtenacting and understanding the nonverbal behaviors of people from other cultures can belearnedencoding nonverbal cues requires more practice and training than skill in decodingnonverbal cuesdecoding nonverbal cues can be learned and improved upon
A person holding rigid views on certain subjects and show no flexibility is called a____________person.Select correct option:
Clarity is achieved in part through a balance between ……………………………….Select correct option:
PrecisePrecisePrecisePrecise andandandand familiarfamiliarfamiliarfamiliar languagelanguagelanguagelanguageComplex and difficult languageEasy and simple languageRough and tough language
If your message is specific, definite and vivid; you are applying which of the followingprinciple:Select correct option:
fahadQuestion # 1 of 10 ( Start time: 03:39:39 PM ) Total Marks: 1Which of the following are the core characteristics of clarity?Select correct option:
Question # 2 of 10 ( Start time: 03:41:10 PM ) Total Marks: 1The ------- theory is helpful in emphasizing the ideas of senders and receivers and ofpossible interference.Select correct option:
social environmentQuestion # 3 of 10 ( Start time: 03:42:02 PM ) Total Marks: 1Sometimes silence is used as ______________, though it is not very usefulSelect correct option:
DecoderQuestion # 4 of 10 ( Start time: 03:42:20 PM ) Total Marks: 1When your message contains all the facts the reader or the listener needs, it is :Select correct option:
Question # 5 of 10 ( Start time: 03:43:23 PM ) Total Marks: 1While communicating, when you are aware not only of the perspective of others but alsotheir feeling, you are applying which principle of communication:Select correct option:
Question # 6 of 10 ( Start time: 03:44:38 PM ) Total Marks: 1A formal style is characterized by more------------ sentences.Select correct option:
SimpleComplexComplexComplexComplex ....................................................EasyShortQuestion # 7 of 10 ( Start time: 03:44:52 PM ) Total Marks: 1Which of the following states that “Communicators are believable”?Select correct option:
ControlCredibility: They are believableQuestion # 8 of 10 ( Start time: 03:46:16 PM ) Total Marks: 1Producing the desired ------- is one of the crucial variables of rhetorical theory ofcommunication.Select correct option:
Question # 10 of 10 ( Start time: 03:48:38 PM ) Total Marks: 1-----------------are important and highly visible parts of nonverbal communication.Select correct option:
Pamphlet, leafletsAppearance,Appearance,Appearance,Appearance, clothsclothsclothscloths ...............pg...............pg...............pg...............pg 17171717Letters and memosDocument, registry
Which of the following statements provide the best definition of culture?Culture is an environment or geographical location in which you live.Culture is the way in which your social status and community are impacted by yourvalues.Culture is the interaction of race, language, and gender.CultureCultureCultureCulture isisisis aaaa mentalmentalmentalmental setsetsetset ofofofof windowswindowswindowswindows throughthroughthroughthrough whichwhichwhichwhich allallallall ofofofof lifelifelifelife isisisis viewedviewedviewedviewed………………………………
Question # 2 of 10 ( Start time: 08:37:56 PM ) Total Marks: 1When your message contains all the facts the reader or the listener needs, it is :Select correct option:CompleteCompleteCompleteCompleteConsiderateCourteousClearAleena
Question # 1 of 10 ( Start time: 12:31:44 PM ) Total Marks: 1The communicator must consider all the aspects of ------ in order to communicate amessage effectively.Select correct option:
Question # 3 of 10 ( Start time: 12:33:42 PM ) Total Marks: 1Which one of the subjects is not the part of business communication?Select correct option:
Semantics (the study of word choice)
Linguistics (the study of language)
Rhetoric (the study of writing and speaking effectively)
Question # 6 of 10 ( Start time: 12:34:55 PM ) Total Marks: 1On different occasions, the same nonverbal gestures may have ____________ meanings.Select correct option:
Question # 7 of 10 ( Start time: 12:35:08 PM ) Total Marks: 1“Communication is a circular process which remains incomplete without feedback.”Which theory of communication is represented by the above statement?Select correct option:
Question # 8 of 10 ( Start time: 12:35:34 PM ) Total Marks: 1In----------- characteristics such as body shape, body odors, and weight hair and skincolor are included.Select correct option:
Question # 9 of 10 ( Start time: 12:36:32 PM ) Total Marks: 1The choice of ______ is affected by the relationship between the sender and the receiver.Select correct option:
Question # 1 of 10 ( Start time: 02:15:03 PM ) Total Marks: 1In communicating a message, usually two types of language is used, i.e. formal and__________.Select correct option:
Question # 2 of 10 ( Start time: 02:15:50 PM ) Total Marks: 1Advancement in technology has brought changes in the business market. Which one isnot correct from the following:Select correct option:
increased demand of things.made communication easy.increased market competition.ignoredignoredignoredignored locallocallocallocal markets.markets.markets.markets. ........................................
Question # 3 of 10 ( Start time: 02:17:00 PM ) Total Marks: 1_____________ keep a distance of 18 inch from other person during a formalconversation.Select correct option:
Question # 5 of 10 ( Start time: 02:18:59 PM ) Total Marks: 1The three most important aspects of credibility include all of the following except:Select correct option:
Question # 6 of 10 ( Start time: 02:20:12 PM ) Total Marks: 1“Communication is a circular process which remains incomplete without feedback.”Which theory of communication is represented by the above statement?Select correct option:
Question # 7 of 10 ( Start time: 02:20:34 PM ) Total Marks: 1Part of language which includes the pitch, volume, and, in some cases, intonation ofspeech to modify meaning and convey emotion is called_____________.Select correct option:
proxemicsparalanguageparalanguageparalanguageparalanguage ........sure........sure........sure........sureinferencekinesicsParalanguage may be expressed consciously or unconsciously, and it includes the pitch,volume, and, in some cases, intonation of speech
Question # 8 of 10 ( Start time: 02:21:54 PM ) Total Marks: 1
__________ is a mental set of windows through which all of life is viewed.Select correct option:
ValueCustomMoralityCultureCultureCultureCulture .........sure.........sure.........sure.........sureQuestion # 9 of 10 ( Start time: 02:22:20 PM ) Total Marks: 1Artifacts are objects used to convey-------------messagesSelect correct option:
VerbalNon-verbalNon-verbalNon-verbalNon-verbal ………………………………………………………………………………………………........WrittenOral and written
Artifacts are objects used to convey nonverbal messages about self-concept, image, mood,feelingor styleQuestion # 10 of 10 ( Start time: 02:23:01 PM ) Total Marks: 1A message can only be deemed effective when it is --------.Select correct option:
understoodunderstoodunderstoodunderstood bybybyby othersothersothersothers andandandand producesproducesproducesproduces thethethethe intendedintendedintendedintended resultsresultsresultsresults ............................................repeated back as proof of understandingdelivered with confidencecommunicated face-to-face
Rana Omer Khayyam reshedule quiz
Question # 1 of 10 ( Start time: 02:26:29 PM ) Total Marks: 1------- theory of communication lays emphasis on accuracy and deals with technicalproblems during the transmission of a message from a sender to a receiver.Select correct option:
Social environmentElectronicElectronicElectronicElectronic ........................................................RhetoricalCognitive dissonance
Question # 2 of 10 ( Start time: 02:27:21 PM ) Total Marks: 1Which of the following is a disadvantage of emails as a form of business communication?Select correct option:
DifficultDifficultDifficultDifficult forforforfor thethethethe receiverreceiverreceiverreceiver totototo determinedeterminedeterminedetermine thethethethe tonetonetonetone ofofofof thethethethe emailemailemailemail ……………………………………………………........Lack of possible detail
Limited number of recipients
SpeedQuestion # 3 of 10 ( Start time: 02:28:35 PM ) Total Marks: 1Three ways in which communication flows through formal organizational channels arecalled _______Select correct option:
Positive flow, negative flow, and peripheral flowDownwardDownwardDownwardDownward flow,flow,flow,flow, upwardupwardupwardupward flow,flow,flow,flow, andandandand horizontalhorizontalhorizontalhorizontal flow...........flow...........flow...........flow...........The grapevine, the gatekeeper, and the networkLoose coupling, tight coupling, and uncoupling
Question # 4 of 10 ( Start time: 02:29:04 PM ) Total Marks: 1To become an effective communicator in the workplace, you need:Select correct option:
to develop a powerful speaking voice.practice,practice,practice,practice, alongalongalongalong withwithwithwith meaningfulmeaningfulmeaningfulmeaningful feedback.feedback.feedback.feedback. …………………………………………experience with video conferencing equipment.good Internet research skills.
Question # 5 of 10 ( Start time: 02:29:50 PM ) Total Marks: 1Communication from vice president to district sales manager is called:Select correct option:
Question # 6 of 10 ( Start time: 02:30:24 PM ) Total Marks: 1The choice of __________ reflects your mood and your attitude to the occasion.Select correct option:
Question # 7 of 10 ( Start time: 02:30:35 PM ) Total Marks: 1Stroking, hitting, holding or guiding the movement of another person are examples of:Select correct option:
Question # 9 of 10 ( Start time: 02:30:56 PM ) Total Marks: 1Which of the following theory says; ‘communication is not linear, but circular; not justsending a message to be received, but producing a response; not static, but dynamic.’Select correct option:
Question # 3 of 10 ( Start time: 02:42:45 PM ) Total Marks: 1The ------- theory is helpful in emphasizing the ideas of senders and receivers and ofpossible interference.Select correct option:
Question # 4 of 10 ( Start time: 02:43:28 PM ) Total Marks: 1Advancement in technology has brought changes in the business market. Which one isnot correct from the following:Select correct option:
increased demand of things.made communication easy.increased market competition.ignoredignoredignoredignored locallocallocallocal markets..................markets..................markets..................markets..................
Question # 5 of 10 ( Start time: 02:43:55 PM ) Total Marks: 1Which thing is the most important to be promoted for the higher job?Select correct option:
Good personalityPatienceKnowledge of the cultural conventions of your office.GoodGoodGoodGood communicationcommunicationcommunicationcommunication skillsskillsskillsskills ………………………………
Question # 6 of 10 ( Start time: 02:44:58 PM ) Total Marks: 1“We all participate in a social situation and within that situation each agrees to assumecertain role such as compromiser, initiator, etc.” Which theory of communication isreferred by the above statement?Select correct option:
Question # 7 of 10 ( Start time: 02:45:47 PM ) Total Marks: 1What sort of communication barrier occurs when the same word or symbol meansdifferent things to different individuals?Select correct option:
Question # 8 of 10 ( Start time: 02:46:28 PM ) Total Marks: 1If the verbal message does not match the nonverbal communication, people tend tobelieve the ___________Select correct option:
Question # 10 of 10 ( Start time: 02:47:29 PM ) Total Marks: 1When the teacher uses very difficult or weird words the students may not comprehendthem due to ________ barriersSelect correct option:
Question # 3 of 10 ( Start time: 03:47:07 PM ) Total Marks: 1Conclusions made by reasoning are called:Select correct option:
References
InferencesInferencesInferencesInferences ....................................RepercussionsPreferencesQuestion # 4 of 10 ( Start time: 03:47:31 PM ) Total Marks: 1Familiar words are often…………………………………….Select correct option:
Question # 5 of 10 ( Start time: 03:48:02 PM ) Total Marks: 1In a business letter, the number of words in a single sentence is restricted, rangingfrom______.Select correct option:
1 to 10 words2 to 20 words3333 totototo 30303030 wordswordswordswords ....................................................All of the above
Question # 6 of 10 ( Start time: 03:49:27 PM ) Total Marks: 1Personal Nonverbal communication involves kinds of nonverbal behavior that is uniqueto:Select correct option:
Four persons
OneOneOneOne personpersonpersonperson ............................................Six personsThree person
Question # 7 of 10 ( Start time: 03:49:39 PM ) Total Marks: 1A courteous message may be unraveled in terms of not what you say, but rather________ you say it.Select correct option:
WhyWhereQuestion # 8 of 10 ( Start time: 03:49:52 PM ) Total Marks: 1Each person’s mental filter is different and perception of reality varies from person toperson, it can cause --------------- barriers.Select correct option:
Question # 9 of 10 ( Start time: 03:51:19 PM ) Total Marks: 1A receiver’s attitude towards a message can determine whether it is:Select correct option:
A receiver’s attitude toward a message can determine whether it is accepted or rejected.
Question # 10 of 10 ( Start time: 03:52:42 PM ) Total Marks: 1“Communication is a circular process which remains incomplete without feedback.”Which theory of communication is represented by the above statement?Select correct option:
ElectronicRhetoricalRhetoricalRhetoricalRhetorical ....................................................Cognitive dissonanceSocial environmentsaira malikQuestion # 1 of 10 ( Start time: 03:57:32 PM ) Total Marks: 1Feedback can be made more useful by:Select correct option:
Planning how and when to accept it
Being receptive to your audience’s responses
Encouraging frankness
AllAllAllAll ofofofof thethethethe Above...Above...Above...Above... surepg19surepg19surepg19surepg19FeedbackMake feedback more useful by:• Planning how and when to accept it.•••• BeingBeingBeingBeing receptivereceptivereceptivereceptive totototo youryouryouryour audienceaudienceaudienceaudience’’’’ssss responses...................responses...................responses...................responses...................• Encouraging frankness.• Using it to improve communication.
Question # 2 of 10 ( Start time: 03:58:46 PM ) Total Marks: 1Theories of communication have made the concept of communication -------.Select correct option:
Question # 4 of 10 ( Start time: 04:00:50 PM ) Total Marks: 1In----------- characteristics such as body shape, body odors, and weight hair and skincolor are included.Select correct option:
Question # 5 of 10 ( Start time: 04:01:12 PM ) Total Marks: 1The three most important aspects of credibility include all of the following except:Select correct option:
trustworthiness.delivery.common ground.
competence.............competence.............competence.............competence.............Question # 6 of 10 ( Start time: 04:01:38 PM ) Total Marks: 1In the workplace, attention to _________ or a disregard for it can make a strongnonverbal impact.Select correct option:
All of the aboveQuestion # 7 of 10 ( Start time: 04:03:08 PM ) Total Marks: 1“Communication is a circular process which remains incomplete without feedback.”Which theory of communication is represented by the above statement?Select correct option:
ElectronicRhetoricalRhetoricalRhetoricalRhetorical ................................................................Cognitive dissonanceSocial environmentQuestion # 8 of 10 ( Start time: 04:03:19 PM ) Total Marks: 1Communication is a ------- way process.Select correct option:
threetwotwotwotwo ............................................................................fourfiveQuestion # 9 of 10 ( Start time: 04:03:28 PM ) Total Marks: 1Appearance, facial expression, and voice inflection are part of ________.Select correct option:
verbal communicationwritten communicationnon-verbalnon-verbalnon-verbalnon-verbal communicationcommunicationcommunicationcommunication ....................................................telephone communication
Question # 10 of 10 ( Start time: 04:04:43 PM ) Total Marks: 1Which of the following is NOT a component in the Communication Model?Select correct option:
Ubaid.3Ubaid.3Ubaid.3Ubaid.3rdrdrdrd quizquizquizquizQuestion # 1 of 10 ( Start time: 03:36:20 PM ) Total Marks: 1Which of the following is the most suitable definition of the term enclosed in invertedcommas? “The collection letter series means”Select correct option:
The first letter is mild in tone with the tone getting more insistent in further lettersItItItIt’’’’ssss aaaa bulkbulkbulkbulk ofofofof collectioncollectioncollectioncollection lettersletterslettersletters publishedpublishedpublishedpublished inininin bookbookbookbook formformformform ............................................The first letter is aggressive and the rest of the letters getting mild graduallyNone of the above
Question # 2 of 10 ( Start time: 03:37:46 PM ) Total Marks: 1The final letter in collection series, when all efforts have failed, threatens to turn thematter over to a …………………Select correct option:
Question # 3 of 10 ( Start time: 03:38:50 PM ) Total Marks: 1Choose the correct option in the following. In settling an adjustment, when the third partyis at fault, the company shouldSelect correct option:
Refuse totallyHonorHonorHonorHonor thethethethe customercustomercustomercustomer’’’’ssss claimclaimclaimclaim .......92.......92.......92.......92No reply at allNone of the aboveQuestion # 4 of 10 ( Start time: 03:40:16 PM ) Total Marks: 1Orders are stated clearly. They do not require to ------- the reader’s interest.Select correct option:
Question # 5 of 10 ( Start time: 03:41:38 PM ) Total Marks: 1A Promise of future payment in cash or kind given in exchange for goods or service iscalled …………..Select correct option:
Question # 6 of 10 ( Start time: 03:42:52 PM ) Total Marks: 1Which of the following is not related at all to the term enclosed in the inverted commas?“The solicited letter is a letter which”Select correct option:
Is written to an organization/personAn invitation is statedThe invitation is about the response backTheTheTheThe letterletterletterletter consistsconsistsconsistsconsists ofofofof 3333 pagespagespagespages atatatat leastleastleastleast ................................................
Question # 7 of 10 ( Start time: 03:44:19 PM ) Total Marks: 1What does FOB stand for?Select correct option:
Forward Operating BaseFree On BoardFlying Order BookFiber Optic BundleTheTheTheThe initialsinitialsinitialsinitials FOBFOBFOBFOB standstandstandstand forforforfor ““““freefreefreefree onononon board.board.board.board.””””........83........83........83........83
Question # 8 of 10 ( Start time: 03:45:12 PM ) Total Marks: 1Complaint letter should be called----------------.Select correct option:
Question # 9 of 10 ( Start time: 03:46:20 PM ) Total Marks: 1Which of the following is the most suitable definition of the term enclosed in invertedcommas? “Collection letter”Select correct option:
A collection letter is written when a debtor fails to make payment as agreedItItItIt isisisis aaaa letterletterletterletter totototo collectcollectcollectcollect goodsgoodsgoodsgoods fromfromfromfrom aaaa company???????????company???????????company???????????company???????????A collection letter is a bulk of various lettersNone of the above...........
Question # 10 of 10 ( Start time: 03:47:45 PM ) Total Marks: 1A letter written to ------- an order provides an excellent opportunity to resell your productand your organization.Select correct option:
Question # 1 of 10 ( Start time: 03:52:56 PM ) Total Marks: 1If a customer omits necessary information on an order, the company cannot process, thisis called:Select correct option:
Complete and clear orderIncompleteIncompleteIncompleteIncomplete orororor vaguevaguevaguevague orderorderorderorder ????????????????????????????????Order for out-of-stock itemsClear ordersQuestion # 2 of 10 ( Start time: 03:54:24 PM ) Total Marks: 1-------- letters are considered morale builders and usually they have a definite sales flavor.Select correct option:
Question # 3 of 10 ( Start time: 03:55:23 PM ) Total Marks: 1Identify the most related statement to the term enclosed in the inverted commas. “A goodbusiness report acts as a”Select correct option:
Question # 4 of 10 ( Start time: 03:55:50 PM ) Total Marks: 1Be specific while writing inquiries and avoid asking information ---------.Select correct option:
about a number of things in one letter
that is easily available through other resources like library, etc.about general procedures of the organizationregardingregardingregardingregarding allallallall ofofofof thethethethe aboveaboveaboveabove aspectsaspectsaspectsaspects ........................................Question # 5 of 10 ( Start time: 03:57:09 PM ) Total Marks: 1- ----------- letter is the reply to complaint.Select correct option:
Question # 6 of 10 ( Start time: 03:58:30 PM ) Total Marks: 1Which of the following is not related at all to the term enclosed in the inverted commas?“The central selling point (CSP) is”Select correct option:
A piece of writingItItItIt isisisis fromfromfromfrom thethethethe headheadheadhead ofofofof thethethethe organizationorganizationorganizationorganization .................................................... 107107107107It contains some informationIt persuades the buyer to buyQuestion # 7 of 10 ( Start time: 03:59:53 PM ) Total Marks: 1
The role of the Chairman as a Committee Member is:Select correct option:
Question # 8 of 10 ( Start time: 04:00:59 PM ) Total Marks: 1A letter written to ------- an order provides an excellent opportunity to resell your productand your organization.Select correct option:
refuseacknowledgeacknowledgeacknowledgeacknowledge ........sure........sure........sure........sureplaceclaimQuestion # 9 of 10 ( Start time: 04:01:40 PM ) Total Marks: 1In circular letters personal interest is created by using the word -----------------.Select correct option:
Question # 10 of 10 ( Start time: 04:03:05 PM ) Total Marks: 1A request for cooperation, gifts or favors, without any intention to buy or sell is aSelect correct option:
Question # 1 of 10 ( Start time: 04:24:58 PM ) Total Marks: 1Identify the most related statement to the term enclosed in the inverted commas. “Thecontent of a business letter should present information, but not”Select correct option:
FactsFactsFactsFacts …………………………………………....SummariesOpinionsAll of the above
Question # 2 of 10 ( Start time: 04:26:21 PM ) Total Marks: 1Which of the following is not related at all to the term enclosed in the inverted commas?“A sales letter means”Select correct option:
It is a documentItItItIt isisisis designeddesigneddesigneddesigned totototo generategenerategenerategenerate salessalessalessales ........................................It is written to the customer in the absence of a salesmanIt asks for the payment at the spotQuestion # 3 of 10 ( Start time: 04:27:10 PM ) Total Marks: 1Which of the following is not related at all to the term enclosed in the inverted commas?“The solicited letter is a letter which”Select correct option:
Is written to an organization/personAn invitation is statedThe invitation is about the response backTheTheTheThe letterletterletterletter consistsconsistsconsistsconsists ofofofof 3333 pagespagespagespages atatatat leastleastleastleast ................................................Question # 4 of 10 ( Start time: 04:28:29 PM ) Total Marks: 1Get-well wishes and Sympathy letters are written when a personal friend or a businessacquaintance isSelect correct option:
Question # 5 of 10 ( Start time: 04:29:07 PM ) Total Marks: 1Choose the correct option in the following. In settling an adjustment, when the third partyis at fault, the company shouldSelect correct option:
Refuse totally
HonorHonorHonorHonor thethethethe customercustomercustomercustomer’’’’ssss claimclaimclaimclaim .......92.......92.......92.......92No reply at allNone of the aboveQuestion # 6 of 10 ( Start time: 04:29:57 PM ) Total Marks: 1Memorandum is used to:Select correct option:
Inform someone not related to your company.
CommunicateCommunicateCommunicateCommunicate totototo someonesomeonesomeonesomeone withinwithinwithinwithin youryouryouryour ownownownown company.company.company.company. .................113.................113.................113.................113Communicate to other company.
Question # 7 of 10 ( Start time: 04:31:17 PM ) Total Marks: 1For writing persuasive request ------- types of appeals are used to hold the interest of thereader.Select correct option:
234444 ........................................................5Question # 8 of 10 ( Start time: 04:32:36 PM ) Total Marks: 1A letter of -------- says ‘thank you” and implies “well done”.Select correct option:
invitationconfirmationappreciationappreciationappreciationappreciation ........................................................appointmentQuestion # 9 of 10 ( Start time: 04:33:30 PM ) Total Marks: 1Minutes, which tell more of the ‘story of what happened and who said what at a meetingare?Select correct option:
Question # 10 of 10 ( Start time: 04:34:47 PM ) Total Marks: 1Which statement is TRUE? A claim letter always asks for compensationSelect correct option:
In monitorial termsOnOnOnOn behalfbehalfbehalfbehalf ofofofof thethethethe customercustomercustomercustomer ....................................................Of the lost goodsOn behalf of the company
shahram
Question # 1 of 10 ( Start time: 04:37:52 PM ) Total Marks: 1Which writing style characterizes the memos?Select correct option:
To carry out the administrative work of the committee
To communicate positively.Question # 7 of 10 ( Start time: 07:59:47 PM ) Total Marks: 1Identify the most related statement to the term enclosed in the inverted commas. “A goodbusiness report acts as a”Select correct option:
Reliable linkSummaryExplanation
AllAllAllAll ofofofof thethethethe aboveaboveaboveabove ............................................................Question # 8 of 10 ( Start time: 08:01:02 PM ) Total Marks: 1Which statement is TRUE? A claim letter always asks for compensationSelect correct option:
In monitorial termsOnOnOnOn behalfbehalfbehalfbehalf ofofofof thethethethe customercustomercustomercustomer ................................................................Of the lost goodsOn behalf of the company
Question # 9 of 10 ( Start time: 08:01:32 PM ) Total Marks: 1What does FOB stand for?Select correct option:
Forward Operating BaseFreeFreeFreeFree OnOnOnOn BoardBoardBoardBoard ....................................................................Flying Order BookFiber Optic BundleQuestion # 10 of 10 ( Start time: 08:01:43 PM ) Total Marks: 1Letters refusing orders call for the indirect plan or the---------------- approachSelect correct option:
Question # 1 of 10 ( Start time: 06:12:57 PM ) Total Marks: 1Send you resume and application letter -------, because each has a unique job to perform.Select correct option:
Question # 3 of 10 ( Start time: 06:15:15 PM ) Total Marks: 1The follow-up letter gives you a chance to --- your original application letter with anyrecent job-related information.Select correct option:
Question # 4 of 10 ( Start time: 06:16:41 PM ) Total Marks: 1An inquiry letter is:Select correct option:
A response to a written request for information, it provides the requested information.A written request for information, it lists the specific items of information needed.AAAA requestrequestrequestrequest forforforfor informationinformationinformationinformation aboutaboutaboutabout aaaa jobjobjobjob applicant;applicant;applicant;applicant; itititit isisisis writtenwrittenwrittenwritten totototo thethethethe peoplepeoplepeoplepeople thethethethe jobjobjobjobapplicantapplicantapplicantapplicant listslistslistslists asasasas references.references.references.references.…………………………………………A reaction to specific complaints.Question # 5 of 10 ( Start time: 06:18:09 PM ) Total Marks: 1Formal presentations differ from formal reports because they:Select correct option:
have more interaction with the audienceuse nonverbal cues to express meaninghave less control of contentsaboveaboveaboveabove allallallall ........180........180........180........180Question # 6 of 10 ( Start time: 06:19:31 PM ) Total Marks: 1A perfect resume responds to the reader’s needs and -------.Select correct option:
Question # 7 of 10 ( Start time: 06:20:43 PM ) Total Marks: 1A situation in which the initiator is dissatisfied and the other is satisfied iscalled…………….Select correct option:
Question # 8 of 10 ( Start time: 06:21:30 PM ) Total Marks: 1The purpose of a resume is to-------Select correct option:
establishestablishestablishestablish aaaa candidate'scandidate'scandidate'scandidate's qualificationsqualificationsqualificationsqualifications forforforfor aaaa positionpositionpositionposition inininin orderorderorderorder totototo securesecuresecuresecure ananananinterview.interview.interview.interview. …………........establish a candidate's qualifications for a position in order to secure employment.establish a candidate's qualifications for a position in order to eliminate the competition.establish a candidate's qualifications for a position in order to face the challenge in theworld.
Question # 9 of 10 ( Start time: 06:23:00 PM ) Total Marks: 1The place where we go to buy or sell commodities is commonly known as ______ .Select correct option:
The place where we go to buy or sell commodities is commonly known as market.Question # 10 of 10 ( Start time: 06:23:42 PM ) Total Marks: 1A structured interview-----Select correct option:
getsgetsgetsgets exactlyexactlyexactlyexactly thethethethe samesamesamesame questions,questions,questions,questions, inininin thethethethe samesamesamesame order.order.order.order. ……………………………………………………....gets exactly the same questions, but not in the same order.gets four closed questions and four open questions.
gets three opened questions in the same order.
Khayyam
Question # 1 of 10 ( Start time: 06:39:40 PM ) Total Marks: 1Which aspect of the interview enables you to win some benefits in the course ofinterview if you can’t bargain for more salary?Select correct option:
CommunicationNegotiationNegotiationNegotiationNegotiation ????????????????????????????????????ArgumentationConfrontationQuestion # 2 of 10 ( Start time: 06:41:10 PM ) Total Marks: 1Which aspect /aspects are necessary while delivering your presentation?Select correct option:
Voice QualityVisual aidsAll of the above .......182Question # 3 of 10 ( Start time: 06:42:16 PM ) Total Marks: 1In Extemporaneous method the whole presentation is read ………………………….Select correct option:
Question # 4 of 10 ( Start time: 06:43:33 PM ) Total Marks: 1The purpose of the resume is to get employers interested enough to contact you forSelect correct option:
Question # 5 of 10 ( Start time: 06:44:23 PM ) Total Marks: 1Two types of job letters are ---.Select correct option:
solicitedsolicitedsolicitedsolicited andandandand unsolicited.unsolicited.unsolicited.unsolicited. ..........160..........160..........160..........160solicited and non-solicited
BothBothBothBoth solicitedsolicitedsolicitedsolicited andandandand unsolicitedunsolicitedunsolicitedunsolicited lettersletterslettersletters presentpresentpresentpresent youryouryouryour qualificationsqualificationsqualificationsqualifications similarly.similarly.similarly.similarly.Question # 6 of 10 ( Start time: 06:45:13 PM ) Total Marks: 1In a _______letter, you need no special attention-getter because you have been invited toapply.Select correct option:
InInInIn aaaa solicitedsolicitedsolicitedsolicited letter,letter,letter,letter, youyouyouyou needneedneedneed nononono specialspecialspecialspecial attention-getterattention-getterattention-getterattention-getter becausebecausebecausebecause youyouyouyou havehavehavehave beenbeenbeenbeeninvitedinvitedinvitedinvited totototo applyapplyapplyapplyQuestion # 7 of 10 ( Start time: 06:46:04 PM ) Total Marks: 1The place where we go to buy or sell commodities is commonly known as ______ .Select correct option:
Question # 8 of 10 ( Start time: 06:46:14 PM ) Total Marks: 1______ tests can be used to assess overall intellectual ability, attitudes toward work,interests, or personality characteristics.Select correct option:
PsychologicalPsychologicalPsychologicalPsychological ..........170..........170..........170..........170DrugJob-skillsNone of all
Question # 9 of 10 ( Start time: 06:47:12 PM ) Total Marks: 1Formal presentations differ from formal reports because they:Select correct option:
have more interaction with the audienceuse nonverbal cues to express meaninghave less control of contentsaboveaboveaboveabove allallallall ........180........180........180........180
Question # 10 of 10 ( Start time: 06:47:46 PM ) Total Marks: 1Power in negotiation is used to …………………………….Select correct option:
influenceinfluenceinfluenceinfluence andandandand controlcontrolcontrolcontrol peoplepeoplepeoplepeople .............187.............187.............187.............187get persuasive resultsproduce conflicts and confrontations.mistrust the people
Question # 1 of 10 ( Start time: 06:50:09 PM ) Total Marks: 1----- is exerted by those who use their authority or any force, emotional or physical,against the interest of the other party.Select correct option:
Reward powerLegitimate powerCoerciveCoerciveCoerciveCoercive powerpowerpowerpower ..........188..........188..........188..........188Expertise power
Question # 2 of 10 ( Start time: 06:50:53 PM ) Total Marks: 1Choose the best option from the following. While formatting a formal business report, thetone should always be ___________.Select correct option:
Subjective
ImpersonalImpersonalImpersonalImpersonal ........23........23........23........23NarrativeNone of the above
FormalFormalFormalFormal WritingWritingWritingWritingFormalFormalFormalFormal writingwritingwritingwriting isisisis oftenoftenoftenoften associatedassociatedassociatedassociatedwithwithwithwith scholarlyscholarlyscholarlyscholarly writing.writing.writing.writing.ExamplesExamplesExamplesExamplesdoctoraldoctoraldoctoraldoctoral dissertations,dissertations,dissertations,dissertations, scholarlyscholarlyscholarlyscholarly articles,articles,articles,articles, top-leveltop-leveltop-leveltop-level governmentgovernmentgovernmentgovernment agreementsagreementsagreementsagreements etcetcetcetcThe style unconventional, usually impersonal, and contains long and involved sentencesQuestion # 3 of 10 ( Start time: 06:52:21 PM ) Total Marks: 1Letter of transmittal belongs to _________ parts of a formal report.Select correct option:
Question # 4 of 10 ( Start time: 06:53:47 PM ) Total Marks: 1Which strategy focuses on the initiator’s problem to the exclusion of the other’s?Select correct option:
Question # 5 of 10 ( Start time: 06:54:58 PM ) Total Marks: 1---------- do provide quantitative information about a candidate’s skills, attitudes, andhabits.Select correct option:
Medical testsPsychological testsEmployment testsPre-employmentPre-employmentPre-employmentPre-employment teststeststeststests ......170......170......170......170Pre-employmentPre-employmentPre-employmentPre-employment teststeststeststests attemptattemptattemptattempt totototo provideprovideprovideprovide objective,objective,objective,objective, quantitativequantitativequantitativequantitative informationinformationinformationinformation aboutaboutaboutaboutaaaa candidatecandidatecandidatecandidate’’’’ssss skills,skills,skills,skills, attitudes,attitudes,attitudes,attitudes, andandandand habits.habits.habits.habits.Question # 6 of 10 ( Start time: 06:56:06 PM ) Total Marks: 1To fully comprehend a market report, it is necessary to read it carefully and note:Select correct option:
the nature of reportthe nature of commoditytrends of the market
ToToToTo comprehendcomprehendcomprehendcomprehend aaaa MarketMarketMarketMarketReportReportReportReport fully,fully,fully,fully, itititit isisisis necessarynecessarynecessarynecessary totototo readreadreadread itititit carefully.carefully.carefully.carefully.Question # 7 of 10 ( Start time: 06:57:17 PM ) Total Marks: 1It is very important to understand the interviewing process as well as the ------- of the bigand small organizations.Select correct option:
Question # 8 of 10 ( Start time: 06:58:47 PM ) Total Marks: 1To write a good resume, you need to show that you:Select correct option:
Think in terms of resultAre well roundedShow signs of progressAllAllAllAll ofofofof thethethethe aboveaboveaboveabove ............151............151............151............151
Question # 9 of 10 ( Start time: 06:59:25 PM ) Total Marks: 1In which of the following strategies both parties are satisfied with the settlementnegotiated?Select correct option:
Win-winWin-winWin-winWin-win strategies:strategies:strategies:strategies:bothbothbothboth partiespartiespartiesparties areareareare satisfiedsatisfiedsatisfiedsatisfiedwithwithwithwith thethethethe settlementsettlementsettlementsettlement negotiated.negotiated.negotiated.negotiated.Question # 10 of 10 ( Start time: 06:59:52 PM ) Total Marks: 1Which ofthe following is not included in the most frequent forms of resume deception?Select correct option:
Claiming nonexistent educational creditsInflating grade-point averagesStretching dates of employment to cover gaps