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ENG201- Business and Technical English Writing Latest Solved
subjective from Midterm Papers
May 09,2011
Lectures 1-22 Mc100401285 [email protected] Moaaz Siddiq Latest
subjectives
Eng201- Subjective questions
MIDTERM EXAMINATION Spring 2010
ENG201- Business and Technical English Writing (Session - 3)
Question No: 11 ( Marks: 2 ) Describe briefly Storyteller’s tour.
Answer: Page 49 Storytellers on Tour Have students practice
retelling folktales in their classroom. When students feel
confident, teams of three or four students at a time can then take
their tales to other classes for a storytelling concert. If older
students are sent to the younger grades, ask the younger grades to
thank the storytellers with drawings inspired by their stories
http://www.storyarts.org/lessonplans/lessonideas/index.html
Question No: 12 ( Marks: 2 ) What do you know about ‘Adjustment
Requests’? Answer: Page 72 . Question No: 13 ( Marks: 3 ) Which
format one should perceive while writing a report? Answer: Page 78
Responsive format, style and organization: Before you write decide:
Whether to use a letter, memo, or manuscript format Whether to
group your ideas one way or another. Whether to employ or an
informal style.
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When making decisions about the format, style, organization of a
report, consider its • Origin • Subject • Timing • Distribution •
Purpose • Probable reception
Question No: 14 ( Marks: 3 ) What are Functional Words and which
function they perform? Answer: Page 56 Functional words include:
Conjunctions Prepositions Articles Pronouns Functional words
express relationships among content words. Question No: 15 ( Marks:
5 ) What is coherence and why is it important? Answer: Page 37 In a
coherent sentence the words are arranged so that the ideas clearly
express the intended meaning. Place the correct modifier as close
as possible to word it is supposed to modify. In the examples which
follow, notice that ‘unclear’ sentence conveys the wrong meaning.
Example: Unclear Being an excellent lawyer, I am sure that you can
surely help us. Clear Being an excellent lawyer, you can surely
help us. Question No: 16 (Marks: 5 ) What is the difference between
Formal and Informal letter? Answer: Page 41 Formal Writing Formal
writing is often associated with scholarly writing. Examples
Doctoral dissertations, scholarly articles, top-level government
agreements etc
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The style unconventional, usually impersonal, and contains long
and involved sentences. Informal Writing This style of writing is
more characteristic in business writing. An example is the
communications via E-mail, memos etc. Question No: 17 ( Marks: 5 )
Write down the techniques that are used to get the reader's
attention or interest. Answer: Page 53 The Letter begins with
questions to catch the reader’s attention. The letter leads up to
the main point by arousing the reader’s interest. This section
gives the reader a motive for complying with the request. The
letter closes with an appeal.
MIDTERM EXAMINATION Spring 2010
ENG201- Business and Technical English Writing (Session - 4)
Question No: 11 ( Marks: 2 ) What are the characteristics of a
well organized message? Answer: Page 51 The subject and purpose are
clear. All information is related to the subject and purpose. The
ideas are grouped and presented in a logical way. All necessary
information is included. Well organized messages are efficient they
only contain relevant information, so the audience does not waste
time with superfluous information Question No: 12 ( Marks: 2 ) Have
you ever heard the term Persuasive massage? Define it. Answer: Page
76 The persuasive message influences the audience by informing them
and aiding their understanding. Persuasive messages aim to
influence audiences who are inclined to resist, so they depend
heavily on strategic planning Question No: 13 (Marks: 3 ) What is
AIDA? Answer: Page 76 AIDA is a plan and it is the specialized
version of persuasion It has four phases:
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1. Attention 2. Interest 3. Desire 4. Action
Question No: 14 (Marks: 3 ) What is a business letter? Enlist at
least three types of business letter. Answer: Page 63 Business
letters are commonly either full-block formatted, with every line
starting at the left margin and usually a business letterhead at
the top of the page, or modified-block formatted, with the heading
and the closing aligned at the center of the page. Types of
Letters: The following are some of the most common types of letters
written by people in technical fields. • Job application letters •
Acceptance letters • Transmittal letters • Inquiry letters •
Technical-information letters • Letters of recommendation
Question No: 16 ( Marks: 5 )
Give the guidelines for ‘Positive Close in a bad news
message’?
Answer: Page 75 Following are the Guideline for positive
Close
1. Don’t refer to or repeat the bad news. 2. Don’t apologize for
the decision or reveal any doubt that the reasons will be accepted.
3. Don’t urge additional communication 4. Don’t anticipate problems
5. Don’t include clichés that are insincere in view of the bad news
6. Don’t reveal any doubt that you will keep the person as a
customer 7.
Question No: 17 ( Marks: 5 ) Write down FIVE advantages of using
‘written medium’ in business communication. Answer: Page 49 Written
medium is best when you don’t need immediate feedback Advantages of
using “writing medium is: 1. You can Write a detailed and complex
messages. 2. You can put a permanent record.
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3. You can reach an audience over large distance. 4. You can
minimize the distortion when a message is passed from person to
person.
MIDTERM EXAMINATION
Spring 2009 ENG201- Business and Technical English Writing
(Session - 1)
Question No: 17 (Marks: 2 )
What is the difference between cover letter and resume?
Answer:
Cover Letter A cover letter accompanies a larger item, usually a
document. It provides the recipient with a specific context in
which to place the larger document and simultaneously gives the
sender a permanent record of having sent the material. Resume
Resume objectives requires you to emphasize the points as major
evidence that you are qualified for the job you seek. Most resumes
are organized around applicant’s experience. Question No: 19 (
Marks: 3 ) What are the benefits of Completeness in messages?
Answer :( Page 31) Benefits of Completeness: • Complete messages
are more likely to bring the desired results. • They do a better
job at building goodwill. • Communication that seems
inconsequential can become very important if information they
contain is complete and effective. Question No: 20 (Marks: 5 ) What
is meant by "concreteness"? Explain it with the help of examples.
Answer: Page 35
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Concreteness: •Communicating concretely means being specific,
definite, and vivid rather than vague and general. •Often it means
using denotative (direct, explicit, often dictionary-based) rather
than connotative words. Concreteness: •The benefits to business
professionals of using concrete facts and figures are –Your
receivers know exactly what is desired –When you supply specifics
for the reader you increase the likelihood of that you message will
be interpreted the way you intended Question No: 21 ( Marks: 10
)
You are student of business administration, at the end of
session you are required to do one year internship experience in a
well reputed software company (Adam Soft). Write a letter of
inquiry to Director of Software Company (Adam Soft) about
Internship opportunities and present yourself fully enthusiastic,
motivated and active participant.
MIDTERM EXAMINATION Spring 2009
ENG201- Business and Technical English Writing (Session - 1)
Question No: 17 ( Marks: 2 ) What is meant by ‘Defining
Objective’? Answer: Page 13 Definition of your objectives tells you
what the implicit claim of your resume should be. That is, you are
the kind of capable, responsible and pleasant person that employers
want to hire. you identify the specific facts you can mention as
evidence to support the claim about yourself.
Question No: 18 ( Marks: 2 )
Define the term ‘Transitions’.
Answer: Page 80 A word, phrase, sentence, or series of sentences
connecting one part of a discourse to another. Such phrases as “to
continue the analysis”, “on the other hand” and “additional
concept” are another type of structural clue.
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Question No: 21 ( Marks: 10 )
How many parts does Indirect Plan consist of? Explain in detail.
Answer: Page 74 The indirect plan consists of four parts: • A
buffer • Reasons supporting the negative decision • A clear,
diplomatic statement of the negative decision • A helpful,
friendly, and positive close
MIDTERM EXAMINATION Spring 2009
ENG201- Business and Technical English Writing (Session - 1)
Question No: 17 ( Marks: 2 ) What is the purpose of writing
Professional Objectives in Resume? Answer: Page 14 When you state
your professional objective, you answer your reader’s questions
‘what exactly do you want to do?’ your answer can be extremely
important to the resume. In contrast, people in other fields such
as advertising are accustomed to seeing highly unconventional
resumes, perhaps printed on pink paper. Question No: 18 ( Marks: 2
) How a message can achieve good organization? Answer: Page 50 We
can achieve good organization by writing clear subject and purpose.
All information should be related to the subject and purpose. We
can achieve it by putting ideas in grouped and presented in a
logical way and by including all necessary information. Question
No: 19 ( Marks: 3 ) Which components are included in the Front
matter of a Proposal? Answer: Page 62 Front Matter: The front
matter of a proposal includes the following components:
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• Letter of transmittal • Title page • Summary • Table of
contents • List of figures and tables Question No: 21 ( Marks: 10 )
How will you establish sequence with Organizational patterns of the
followings? GOOD NEWS MEAAAGE – Bad news – Persuasive messages
Answer: Page 53 Establish Sequence with Organizational Patterns
Bad-News Messages If you have bad news, try to put it somewhere in
the middle, cushioned by other, more positive ideas. Bad-News
Message Format The letter begins with a neutral statement that
provides a transmission to the refusal. The midsection explains the
reason for refusal and then states the bad news. The writer takes
care to introduce a positive thought. The letter closes on a
cordial note Persuasive Messages Using the indirect approach gives
you an opportunity to get your message across to a skeptical or
hostile audience. Persuasive Message Format The letter begins with
questions to catch the reader’s attention. The letter leads up to
the main point by arousing the reader’s interest. This section
gives the reader a motive for complying with the request. The
letter closes with an appeal
MIDTERM EXAMINATION Spring 2009
ENG201- Business and Technical English Writing (Session - 4)
Question No: 17 (Marks: 2 ) What do you know about ‘Phantom
Readers’? Answer: Page 23 Phantom Readers In some situations most
important readers may be hidden from you. Written communications
addressed to one person are used by others. These real but unnamed
readers are called phantom readers. Question No: 18 ( Marks: 2 )
Which factors should be kept in mind while editing the message?
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Answer: Page 56 Content and Organization Stick to the point, the
main idea, in the first paragraph. In the middle highlight the key
features of your stance. Eliminate redundancies. Question No: 19 (
Marks: 3 ) Which characteristics are most important part of
Correctness? Answer: Page 41 The following things are at the core
of concreteness. • Grammar • Punctuation • Spelling Question No: 20
( Marks: 5 ) Which characteristics ensure ‘Completeness’ to a
document? Answer: Page 31 Your message is complete when it contains
all the facts, readers or listeners need for the reaction you
desire. Communication senders need to assess their message from
eyes of the receivers to be sure they have included all the
relevant information Question No: 21 ( Marks: 10 ) Describe and
explain any FIVE characteristics of Conciseness. Answer: Page 33
Conciseness: Conciseness is saying what you want to say in the
fewest possible words without sacrificing the other C qualities. A
concise message saves time and expense for both the sender and the
receiver. It increases emphasis in the message. It shows respect
for the recipient, by not cluttering them unnecessary information.
To achieve conciseness, observe the following suggestions Eliminate
wordy expressions Include only relevant material Avoid unnecessary
repetition. Eliminate wordy expressions Use single-word substitutes
instead of phrases whenever possible without changing meaning
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MIDTERM EXAMINATION ENG201- Business and Technical English
Writing
Question No: 17 ( Marks: 2 ) What does the phrase ‘Readers
create Meaning’ mean? Answer: Page 4 Instead of receiving the
message, people interact with the message to create meaning. While
reading, we build larger structures of knowledge from small
fragments of sentences. These structures are not the words we have
just read but our own creation Question No: 18 ( Marks: 2 ) What is
a bad news message? Answer: It's the message that tells you
unpleasant news. It's usually written in indirect approach and
following some other rules so the writer looks more polite If you
have bad news, try to put it somewhere in the middle, cushioned by
other, more positive ideas.
http://wiki.answers.com/Q/What_is_bad_news_message#ixzz1Lnzwdv8y
Question No: 19 ( Marks: 3 ) What do you understand by the phrase
‘Readers responses are sharpened by Situation’? Answer: Page 4 It
means Responses to a communication are shaped by a total situation
surrounding the message such as factors as their purpose of reading
the readers’ perceptions of the writer’s aims, their personal
interest and stake in the subject discussed past relations with the
writer Question No: 20 ( Marks: 5 ) Differentiate between Direct
and Indirect Approach? Answer: Page 4 Direct Approach (deductive)
Putting the main idea first followed by evidence. Indirect Approach
(inductive) Putting the main idea later and evidences first. Use
direct order if the audience’s reaction is likely to be positive
and indirect order if it is likely to be negative. Short messages
follow one of four organizational plans, depending on the
audience’s probable reaction Question No: 21 ( Marks: 10 ) You have
received an appointment letter from a multinational company for
Sales Representative post but you are intimated to submit your
Recommendation letter before joining. Write a letter to your Branch
Manager [previous employer] in order to obtain a Letter of
Recommendation.
http://wiki.answers.com/Q/What_is_bad_news_message#ixzz1Lnzwdv8y
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MIDTERM EXAMINATION
ENG201- Business and Technical English Writing
Question No: 17 ( Marks: 2 ) What are the basic strategies for
writing bad-News Messages? Answer: Page 74 The two basic strategies
described are: • The indirect plan, which presents supporting data
before the main idea • The direct plan, which presents the main
idea before the supporting data Question No: 18 ( Marks: 2 ) Define
the term ‘Stylistic Accuracy’. Answer: Page 27 Stylistic accuracy
concerns the careful use of language requires the careful use of
paragraph and sentence structure and word choice to describe and
analyze your topics effectively. As a writer, you gain command of
accuracy by studying the elements of style and by learning to apply
those elements to your drafting, revising, editing, and
proofreading. Stylistic accuracy is also a matter of using words
precisely Question No: 20 ( Marks: 5 ) Describe briefly
‘structural, stylistic and contextual clarity. Answer: Page 27
Structural clarity. At the level of the whole document, you can
promote structural clarity, making it easy for the reader to get
the large picture. Use abstracts and other forecasting strategies
such as introductions that state the purpose and scope of the
document Stylistic clarity Stylistic clarity is promoted by simple,
direct language. Simplicity in language is obtained with directly
worded sentences. Using simple sentences and avoiding overloaded
sentences and excessive normalization also contributes to clarity.
Word choice is a factor in stylistic clarity: Use simple language
wherever possible to counteract the abstract, highly specialized
terms of science and technology. Contextual clarity Contextual
clarity, in which the importance, authorization, and implications
of your work are made available, also contributes to ease of
understanding. All work has context, and your readers want to
understand what the context of your document is: • What prompts you
to write? • What is your purpose? • Whose work proceeds has
influenced yours? • What is the organizational and intellectual
context of your problem? Question No: 21 ( Marks: 10 )
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A customer had purchased a costly watch from your store. He
returned it after a month complaining that it had developed a
defect. He claimed repairs under your six- month guarantee. He did
not tell you that he had dropped it accidentally. Write him a
letter of adjustment saying that he would be charged for repairs
and service because your guarantee did not cover accidental
breakage.
MIDTERM EXAMINATION ENG201- Business and Technical English
Writing
Question No: 17 ( Marks: 2 ) Explain the phrase ‘Readers react
on a moment-by-moment basis’? Answer: Page 5 Readers react on a
moment-to-moment basis On job people react to each part of the
memo, report or other business communication as soon as they come
to it. Question No: 19 ( Marks: 3 ) What are Claims and
Adjustments? Question No: 20 ( Marks: 5 ) How will you write and
plan a sales letter? Answer: Page 77 The three steps involved in
planning a sales letter are similar to those involved in planning
any other persuasive message 1. Determine the main idea (in sales
letters, it revolves around a selling point and related benefits)
2. Define the audience 3. Choose the approach and format Question
No: 21 ( Marks: 10 ) DESCON a multi-national company needs the
services of highly competent MCS for the post of System Analyst
with at least five years of experience in the relevant field. If
you think you qualify the said criteria and you have the skill to
work with the company, send your CV to P.O Box 1122 before 23rd of
this month.