ENFORCEMENT RESPONSE GUIDELINES Terms and abbreviations in the enforcement guide are defined below

AO – Administrative OrderCivil Action–Civil litigation against the industrial user

equitable relief, monetary penalties and actual damages

Criminal Investigation – Pursuing punitive measures against an individual and/ or organization through a court of law.

CM – City ManagerFine – Monetary penalty assessed for a violation.I – InspectorIU – Industrial User

NOV - Notice of Violation.Meeting – Informal compliance meeting with IU to

resolve recurring noncompliance.PC - Pretreatment Coordinator.SV – Significant violation.Show Case – Formal meeting requiring the IU will

appear and demonstrate why the Control Authority should not take a proposed enforcement action against it. The meeting may also serve as a forum to discuss corrective action and compliance schedules.

IP Tech – Industrial Pretreatment Technician.WWMD – Wastewater Management Division Director.

IP TECH VISITS NEW FOOD ESTABLISHMENTS AND TALKS WITH OWNER/S OR GENERAL MANAGER.

EXPLAIN THE EXTRA STRENGTH PROGRAM. DISCUSS BMP’S. LOCATE AND IDENTIFY SAMPLING

LOCATION. INSPECT GREASE TRAP AND MAINTENANCE

RECORDS. ADVISE OWNERS ABOUT SEWER

ORDINANCE SIGN.

Does your ordinance have a FOG Program?

Right to enter? (manifest, inspect grease trap)

Commissioned Personnel? Allows you to enter, inspect and review grease trap cleaning and or pumping records.

Enforcement Actions (what do I do?)

Follow your ordinance.

Verbal Warning.

Written Warning.

Citation. (Court)