Endoscopic video camera_training_7-09[1][1]

Endoscopic Video Cameras

Introduction

Endoscopic video cameras are used most

often with rigid scopes; occasionally with

flexible scopes for less invasive procedures.

Each camera head contains a video chip

(CCD) that converts the image in view into

an electronic signal.

Introduction

Signals are received at the console from the camera, through the cable. The console processes the image and forwards the video signal to the monitor.

Most cameras work only with consoles of the same manufacturer.

The camera is attached to the eyepiece of the scope by a coupler.

Introduction

Set-up;

Scope-coupler-camera

cable-light source-

console-monitor

Introduction, OEM’s

Stryker

Storz

Dyonics

Linvatech

Circon/ACMI

Olympus

90% market

Medical Concepts

Wolf

Baxter

MP video

Weck

Solos

INTRODUCTION

Introduction

Cameras come in single video chip (CCD)

and 3 chip configurations. The newer, more

popular models are 3 chip.

Examples : 3 chip

Stryker 882,888,988,1088, 1188, 1288

Dyonics D3, ED3, 470H, 560

Introduction

Storz Tricams, Image 1 S1,S3, A1, A3, P3, and HD. Linvatech 9010, Circon

Olympus OTV-SX, SX2

Examples 1 chip :

Stryker 596, Circon MV-9690, Storz

Telecam, Image 1 S1, Linvatech 8160,8171, 8172 Dyonics D1

Olympus OTV-S4, S5, S6, S7

Introduction

There are over 70 different models of

cameras in existence. Our repair services

cover approximately 75% of these models,

but 98% of the most popular models in use.

On June 5th, 2008, We expanded through

acquisition and spent the recent months

raising the quality and service level to our

standards…ISO, FDA, CE.

INTRODUCTION

Selling Camera Repair

Cameras are found in use in surgery;

orthopedic, urology, obgyn, & general in

hospitals, outpatient and free standing

surgery centers.

Many facilities are unaware that an

alternative to the manufacturer exists for

repair.

Selling Camera Repair

OEM’s do their best to convince the

customer that they alone are qualified to

repair their cameras. OEM’s, such as

Stryker , do not manufacturer all the

electrical and cable components for their

cameras. They purchase pre-manufactured

components and assemble them into their

cameras. Ex : 1188 cable

Selling Camera Repair

Your historic relationship with customers

and the quality repair service you have

provided them on other instruments, is the

best starting place. Benjamin enables you to

offer significant savings, reduced turn

times, and the highest possible repair

quality process.

Selling Camera Repair

We utilize original OEM components where

available and all our components and materials are

manufactured to match those of the OEM.

Each of our repairs receives new cable, new

connector assembly, and new seals. All of our

polymers, adhesives and seals are approved to

withstand cleaning solutions and processes in use.

SELLING CAMERA REPAIR

Selling Camera Repair

Each repair is leak tested, tested for

electrical safety, tested for image quality

and undergoes a rigorous total quality

examination process.

A visual report of the image is available to

the customer with the repair.

SELLING CAMERA REPAIR

Selling Camera Repairs

Our turn time on camera repairs will be 3 to

5 days or less and repair exchanges as they

are available.

Our warranty on components and

workmanship is 90 days.

Selling Camera Repairs

Common complaints :

Visual damage; hole or cut in cable.

Video noise.

Cloudy/foggy image, color blotches.

Won’t white balance.

Selling Camera Repair

These problems are caused by breakage or

disconnects at the connector assembly most

often. Fluid invasion or CCD circuit failure

are also seen. Connector breakage occurs as

a result of repeatedly bending/twisting the

cable where it connects to the camera.

Selling Camera Repair

Fluid invades the camera through cuts/holes

in the cable, through worn/damaged seals

(repeated sterilization) or by simply

forgetting to apply the soak cap prior to

cleaning. CCD circuits may fail over time

but are historically very dependable and

represent about 15% of problems.

Selling Camera Repair

It is not uncommon to have the pigtail

(cable extension) stretched to the point of

damaging cable components and

connectors.

Damage naturally occurs from frequent use,

handling and cleaning.

Selling camera Repair

Questions to ask :

What is the make/model of the camera ?

What is the complaint ?

Who registered the complaint ?

Are you sending just the camera ?

coupler, pigtail ?

How old is the camera ?

Selling camera repair

Questions continued :

Does the camera work when couplers are

changed ?

Is the camera making a buzzing noise ?

Selling Camera Repair

Common responses :

I have no idea…it doesn’t work.

The picture is bad.

It’s making noise.

Initial Camera Repairs

Beginning in April 2006 we initiated repairs

on the Stryker line of cameras. We now are

a full service camera repair company, which

includes cameras, processors, light sources,

couplers and pigtails. Our current warranty

rate is 3.9%, a number that is under constant

review.

Initial Camera Repairs

We will grow our service capabilities as

new cameras come onto the market.

Presently we are examining the Dyonics

560 and Dyonics 470H autoclave prism

replacement, and awaiting the Stryker 1288,

all of which will enter R&D as soon as

possible.

Reference Pictures

BENJAMIN BIOMEDICAL CAMERA REPAIRCamera Repair descriptions are for all makes and models of cameras.

Minor Repair may include:

Replace button cover, button pad, button

board or all three, replace damaged lens,

replace front section of camera head,

replace soak cap, replace front seal.

Standard Repair

Minor repairs plus; replace cable, replace

connector assembly, replace strain relief,

replace flexible printed circuit board,

vacuum fluid removal, realign prism CCD,

replace IR filter, replace complete camera

housing, replace seals, replace housing nut.

Major Repairs

Minor repairs plus, Standard repairs, plus

repair/replace CCD electronics,

align/replace imager, and replace prism.

Extensive Repairs

Stryker 1188, Storz Image One, and

Olympus OTV Series.

Standard repairs plus, replace connector

edge card, clean and repair switch

assembly, replace paddle-card, replace

paddle-card housing, repair or replace

beam-splitter, replace headboard, repair

internal coupler, realign or replace prism.

Coupler Repair

Make necessary mechanical adjustments

such as lock and release, repair or replace

tension springs, tighten or replace set and

lock screws, repair focus ring, replace focus

O-ring, replace seals, repair coupler zoom,

repair scope mount, replace lens.

Repair Facts

60% of all our repairs are because of cable

damage

30% is video damage (prism/CCD

electronics)

10% is minor and coupler repairs

Stryker Issues

Strain reliefs coming off

Cable jackets coming loose

Moisture in connectors from loose soak

caps. (Some are even missing o-ring)

Camera was autoclaved

Dyonics/Smith & Nephew

Damaged cables at camera head end.

Cracked IR filter. (lens)

Damaged camera heads. (plastic)

Remote damaged; button functions.

Olympus

Cable damage; thin cable on OTV-S7 90

degree model. (Most popular model)

Paddle cards damaged. (Plastic)

Optics fogged; usually requiring

disassembly and cleaning.

Karl Storz

Image 1 newest and most popular model.

Moisture intrusion; Coupler damaged

These cameras require extra attention to

detail and workmanship. These cameras

must be cut into to fix the coupler. Coupler

has tiny ball bearings that must be

assembled accurately.

Questions?