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1. Encyclopedia of Human Resources Information Systems:
Challenges in e-HRM Teresa Torres-Coronas Universitat Rovira i
Virgili, Spain Mario Arias-Oliva Universitat Rovira i Virgili,
Spain Hershey New York InformatIon ScIence reference Volume I
A-H
2. Director of Editorial Content: Kristin Klinger Development
Editor: Kristin Roth Senior Managing Editor: Jennifer Neidig
Managing Editor: Jamie Snavely Assistant Managing Editor: Carole
Coulson Copy Editor: Ashlee Kunkel, Joy Langel, Larissa Vinci
Typesetter: Mike Brehm, Larissa Vinci Cover Design: Lisa Tosheff
Printed at: Yurchak Printing Inc. Published in the United States of
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without written permission from the publisher. Product or company
names used in this set are for identification purposes only.
Inclusion of the names of the products or companies does not
indicate a claim of ownership by IGI Global of the trademark or
registered trademark. Library of Congress Cataloging-in-Publication
Data Encyclopedia of human resources information systems :
challenges in e-HRM / Teresa Torres-Coronas and Mario Arias-Oliva,
editors. p. cm. Includes bibliographical references and index.
Summary: "This work rigorously analyzes key critical HR variables
and defines previously undiscovered issues in the HR
field"--Provided by publisher. ISBN 978-1-59904-883-3 (hardcover)
-- ISBN 978-1-59904-884-0 (ebook) 1. Personnel management--Data
processing--Encyclopedias. 2. Information storage and retrieval
systems--Personnel management--Encyclopedias. 3. Management
information systems--Encyclopedias.. 4. Knowledge
workers--Management--Encyclopedias. I. Torres-Coronas, Teresa,
1966- II. Arias- Oliva, Mario, 1968- HF5549.5.D37E53 2008
658.3--dc22 2008007630 British Cataloguing in Publication Data A
Cataloguing in Publication record for this book is available from
the British Library. All work contributed to this encyclopedia set
is new, previously-unpublished material. The views expressed in
this encyclopedia set are those of the authors, but not necessarily
of the publisher. If a library purchased a print copy of this
publication, please go to http://www.igi-global.com/agreement for
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3. Editorial Advisory Board Joan R. Alabart Universitat Rovira
i Virgili, Spain Ignacio Arellano Salafranca Member of the Board of
Cegos Partners, France & Consultant Director of Tea-Cegos,
S.A., Spain T.V. (Tanya) Bondarouk University of Twente, The
Netherlands Jos R. Crdoba-Pachn Centre for Systems Studies, UK Mila
Gasc-Hernndez Open University of Catalonia, Spain Kiyoshi Murata
Meiji University, Japan Miguel R. Olivas-Lujan Clarion University
of Pennsylvania, USA Simon Rogerson De Montfort University, UK
Raymond Saner Centre for Socio-Eco-Nomic Development (CSEND),
Switzerland
4. List of Contributors Abiodun Bello, Joseph / Covenant
University, Ota,
Nigeria..................................................................178,
803 Adenike, Adeniji Anthonia / Covenant University, Ota,
Nigeria...........................................................178,
842 Ahituv, Niv / Tel Aviv University,
Israel..........................................................................................................510
Alves Silva, Jos Antonio / Independent Consultant,
Brazil.............................................................................70
Aneas, Maria Assumpta / Universitat de Barcelona,
Spain...........................................................................563
Araujo, Andre L. / The College of William & Mary,
USA..............................................................................495
Arora, Punit / Syracuse University,
USA........................................................................................................327
Benito Osorio, Diana / Universidad Rey Juan Carlos-Madrid,
Spain............................................................102
Berio, Giuseppe / Universit di Torino,
Italy..................................................................................................538
Blanco Callejo, Miguel / Rey Juan Carlos University,
Spain.........................................................................434
Bocatto, Evandro / Universitat Rovira i Virgili,
Spain...................................................................................733
Bondarouk, Tanya / University of Twente, The
Netherlands..........................................................................197
Burakova-Lorgnier, Marina / ECE-INSEEC Research Laboratory,
University of Montesquieu Bordeaux 4,
France...........................................................................................................................................203
Burbach, Ralf / Institute of Technology Carlow,
Ireland..................................................................................56
Burgard, Martin / Saarland University,
Germany..........................................................................................223
Cadagan Garca, Marianglica / University of La Laguna,
Spain................................................................632
Cameron, Brian H. / The Pennsylvania State University,
USA......................................................................350
Campderrich, Benet / Universitat Rovira i Virgili,
Spain..............................................................................488
Cans-Dars, Lourdes / Polytechnic University of Valencia,
Spain................................................................77
Caporarello, Leonardo / Bocconi University,
Italy........................................................................................420
Capriotti, Paul / Universitat Rovira i Virgili,
Spain........................................................................................248
Carretero-Gmez, Jos M. / University of the Balearic Islands,
Spain.........................................................898
Carroll, Wendy R. / Acadia University,
Canada.............................................................................................191
Casado-Lumbreras, Cristina / Universidad Complutense, Madrid,
Spain...................................................166 Case,
Thomas L. / Georgia Southern University,
USA...........................................................................307,
378 Castilla-Polo, Francisca / University of Jan,
Spain......................................................................................547
Cegielski, Casey G. / Auburn University,
USA................................................................................................386
Chung, Chen H. / University of Kentucky,
USA..............................................................................................301
Colomo-Palacios, Ricardo / Universidad de Carlos III, Madrid,
Spain........................................................166
Crdoba, Jos-Rodrigo / University of Hull,
UK...................................................................................855,
891 Costa, Gonalo / De Montfort University,
UK.................................................................................................142
Cox, Sharon / Birmingham City University,
UK.......................................................................................63,
598 Crawford-Mathis, Krista J. / Capella University,
USA.........................................................................161,
836 Crisstomo-Acevedo, Mara Jos / Jerez Hospital,
Spain.............................................................................830
de Juana-Espinosa, Susana / University of Alicante,
Spain.....................................................................77,
399 Deakins, Eric / University of Waikato, New
Zealand......................................................................................525
5. del Carmen Triana, Mara / Texas A&M University,
USA.............................................................................693
Dick, Geoffrey N. / Australian School of Business,
Australia.........................................................................378
Diederichsen, Anke / Saarland University,
Germany.....................................................................................154
Dologite, Dorothy G. / City University of New York,
USA..............................................................................649
Dundon, Tony / National University of Ireland-Galway,
Ireland......................................................................56
Ebner, Noam / Tachlit Mediation and Negotiation Training,
Israel...............................................................668
Edelstein Henry, Lauren / The Pennsylvania State University,
USA.............................................................862
Efendioglu, Alev M. / University of San Francisco,
USA.................................................................................12
Etzion, Dalia / Tel Aviv University,
Israel........................................................................................................510
Evans, Monica / University of Mississippi,
USA.............................................................................................471
Ezzedeen, Souha R. / York University,
Canada...............................................................................................272
Fedorovich, Shirley / Embry-Riddle University,
USA.....................................................................................451
Fernndez-Snchez, Jos Antonio / University of Alicante,
Spain................................................................399
Florkowski, Gary W. / Katz Graduate School of Business,
USA....................................................................242
Fritsch, Kerstin / Johann Wolfgang Goethe University,
Germany.................................................................406
Galanaki, Eleanna / Athens University of Economics and Business,
Greece...................................................24 Galla,
Donna / Nova Southeastern University,
USA........................................................................................373
Gallardo-Vzquez, Dolores / University of Extremadura,
Spain...................................................................547
Garcia-Cresco, Angel / Universidad de Carlos III, Madrid,
Spain................................................................166
Gibney, Ray / The Pennsylvania State University at Harrisburg,
USA...........................................................797
Gilbert, Jacqueline A. / Middle Tennessee State University,
USA..................................................................131
Gmez-Berbers, Juan Miguel / Universidad de Carlos III, Madrid,
Spain...................................................166
Gonzlez-Benito, scar / University of Salamanca,
Spain............................................................................185
Guilloux, Veronique / Universit Paris 12,
France............................................................................7,
477, 746 Guzman, Indira R. / TUI University,
USA......................................................................................................661
Hall, Bettie C. / HI Consulting,
USA...............................................................................................216,
321, 725 Hall, Dianne / Auburn University,
USA...........................................................................................................386
Harold, Crystal M. / Indiana University-Purdue University
Indianapolis, USA............................................334
Hrtel, Charmine E. J. / Monash University,
Australia.................................................................................457
Harzallah, Mounira / Laboratoire dinformatique de Nantes
Atlantique, France.........................................538
Hoell, Robert / Georgia Southern University,
USA.........................................................................................307
Hooper, Val / Victoria University of Wellington, New
Zealand.........................................................................31
Hsu, Jeffrey / Fairleigh Dickinson University,
USA.......................................................................................557
Hurley-Hanson, Amy E. / Chapman University,
USA....................................................................................764
Inskeep, Nancy A. / HI Consulting,
USA........................................................................................216,
321, 725 Javier Forcadell, Francisco / Universidad Rey Juan Carlos,
Spain..............................................................682
Jeffries, Michael / The University of Tampa,
USA..........................................................................................230
Jimnez-Zarco, Ana Isabel / Open University of Catalonia,
Spain...............................................................185
Joia, Luiz Antonio / Brazilian School of Public and Business
Administration-Getulio Vargas Foundation, Brazil & Rio de
Janeiro State University,
Brazil...........................................................................70
Joseph, Rhoda C. / The Pennsylvania State University Harrisburg,
USA......................................................272
Kalika, Michel / Universit Paris,
France..........................................................................................7,
477, 746 Katou, Anastasia A. / University of Macedonia,
Greece................................................................................363
Keim, Tobias / Johann Wolfgang Goethe University,
Germany................................................................18,
406 Kesti, Marko / University of Lapland,
Finland...............................................................................................293
Kettunen, Juha / Turku University of Applied Sciences,
Finland...................................................................464
King, James J. / University of Georgia,
USA..................................................................................................236
King, Kathleen P. / Fordham University,
USA................................................................................236,
705, 871 Knight, Shaun C. / The Pennsylvania State University,
USA.........................................................................350
6. Kratzer, J. / University of Groningen, The
Netherlands..................................................................................676
Lang, Rainhart / Chemnitz University of Technology,
Germany......................................................................48
Lastres Segret, Jos A. / University of La Laguna,
Spain.......................................................................532,
632 Lau, Gloria / Victoria University of Wellington, New
Zealand.........................................................................31
Laval, Florence / IAE Poitiers,
France...........................................................................................................746
Lee, Doris / The Pennsylvania State University,
USA......................................................................................862
Leenders, Roger Th. A. J. / University of Groningen, The
Netherlands................................................210, 676
Leray, Yvan / Universit de Bretagne Occidentale,
France............................................................................739
Liang, Xiaoya / Fudan University,
China........................................................................................................877
Looise, Jan Kees / University of Twente, The
Netherlands.............................................................................197
Lunce, Stephen / Midwestern State University,
USA......................................................................................518
Mackenzie, Kenneth D. / University of Kansas,
USA.....................................................................................256
Mainiero, Lisa A. / Charles F. Dolan School of Business,
USA......................................................................584
Manley, Gregory G. / University of Texas at San Antonio,
USA....................................................................482
Maria Sacco, Giovanni / Universit di Torino,
Italy......................................................................................538
Marie Dixon, Pamela / Wayne State College,
USA.........................................................................................770
Mrquez-Garca, Alfonso Miguel / University of Jan,
Spain.......................................................................883
Martnez-Ruiz, Mara Pilar / University of Castilla-La Mancha,
Spain.......................................................185
Masters, Marick F. / University of Pittsburgh,
USA.......................................................................................797
Mayfield, Jacqueline / Texas A&M International University,
USA................................................................518
Mayfield, Milton / Texas A&M International University,
USA.......................................................................518
Medina-Garrido, Jos Aurelio / Cadiz University,
Spain..............................................................................830
Meroo-Cerdn, ngel L. / Universidad de Murcia,
Spain...........................................................................611
Mesquita, Anabela / ISCAP / IPP, Portugal & Universidade do
Minho, Portugal........................................775 Mishra,
Alok / Atilim University,
Turkey.........................................................................................................286
Mockler, Robert J. / St. Johns University,
USA.............................................................................................649
Murray, L. W. / University of San Francisco,
USA...........................................................................................12
Nilson, Todd / Talent Acquisition Partners,
USA................................................................................................1
Nolan, Kevin P. / Bowling Green State University,
USA.................................................................................334
Novicevic, Milorad / University of Mississippi,
USA......................................................................................471
Nthogo Lekoko, Rebecca / University of Botswana, Gaborne,
Botswana.....................................................817
Nez-Gorrn, Jos M. / University of La Laguna, Tenerife,
Spain...............................................................532
ONeill, Bonnie S. / Marquette University,
USA.................................................................................................1
Oiry, Ewan / Universit de la Mditerrane,
France......................................................................................136
Olivas-Lujn, Miguel R. / Clarion University of Pennsylvania, USA
& Techolgico de Monterrey,
Mxico...............................................................................................................................................................242
Ostermann, Herwig / University for Health Sciences, Medical
Informatics, and Technology,
Austria.........................................................................................................................................
92, 117, 340, 711 Othman, Siti Zubaidah / The University of Western
Australia,
Australia......................................................699
Oyegoke Akinyemi, Benjamin / Commonwealth Open University, British
Virgin Island, UK..............441, 640 zbek, Ahmet / Iremis
Consultancy,
Turkey...................................................................................................278
Panayotopoulou, Leda / Athens University of Economics and Business,
Greece............................................24 Panina, Daria
/ Mays Business School,
USA...................................................................................................314
Papp, Raymond / The University of Tampa,
USA...........................................................................................230
Parry, Emma / Cranfield School of Management,
UK....................................................................................110
Pate, Larry E. / Loyola Marymount University,
USA.....................................................................................256
Paul, Anda / University of Erlangen-Nuremberg,
Germany............................................................................267
Pennarola, Ferdinando / Bocconi University,
Italy........................................................................................420
Prez-de-Toledo, Elosa / Universitat Rovira i Virgili,
Spain.........................................................................733
Prez-Montoro, Mario / University of Barcelona,
Spain...............................................................................605
7. Perkins, John / Newman University College,
UK...........................................................................................598
Piazza, Franca / Saarland University,
Germany.............................................................................................223
Pollack, Jeffrey M. / Virginia Commonwealth University,
USA.....................................................................504
Povalej, Roman / University of Karlsruhe (TH),
Germany...............................................................................84
Provitera, Michael J. / Barry University,
USA...............................................................................................719
Puck, Jonas F. / University of Erlangen-Nuremberg,
Germany......................................................................267
Ramalho Correia, Ana Maria / Instituto Nacional de Engenharia,
Tecnologia e Inovao (INETI), Portugal & Universidade Nova de
Lisboa,
Portugal.......................................................................................775
Rao, Pramila / Marymount University,
USA...................................................................................................357
Ready, Kathryn J. / Winona State University,
USA........................................................................................471
Revilla, Elena / Instituto de Empresa,
Spain...........................................................................................577,
791 Reynolds, Rosemarie / Embry-Riddle University,
USA..................................................................................451
Rimbau-Gilabert, Eva / Open University of Catalonia (UOC),
Spain...........................................................392
Ritter, Barbara A. / Coastal Carolina University,
USA..................................................................................655
Ruta, Dino / Bocconi University,
Italy.....................................................................................................428,
687 Sanchez-Alarcos, Jos / Quasar Aviation,
Spain....................................................................................577,
791 Saner, Raymond / Centre for Socio-Eco-Nomic Development
(CSEND), Switzerland..........................623, 810 Sasovova,
Zuzana / Vrije Universiteit Amsterdam, The
Netherlands..............................................................210
Shelton, Paul M. / University of Central Oklahoma,
USA..............................................................................770
Shwarts-Asher, Daphna / Tel Aviv University,
Israel.....................................................................................510
Staudinger, Bettina / University for Health Sciences, Medical
Informatics, and Technology,
Austria.........................................................................................................................................
92, 117, 340, 711 Staudinger, Roland / University for Health
Sciences, Medical Informatics, and Technology,
Austria.........................................................................................................................................
92, 117, 340, 711 Stenvall, Jari / University of Lapland,
Finland...............................................................................................293
Stokes, Peter / University of Central Lancashire,
UK.....................................................................................124
Strohmeier, Stefan / Saarland University,
Germany.......................................................................................823
Sullivan, Sherry E. / Bowling Green State University,
USA...........................................................................584
Syvjrvi, Antti / University of Lapland,
Finland...........................................................................................293
Terjesen, Siri / Queensland University of Technology,
Australia....................................................................584
Thoeni, Magdalena / University for Health Sciences, Medical
Informatics, and Technology, Austria..........340 Urquiza, Alfonso
/ Universidad Francisco de Vitoria,
Spain..........................................................................149
Valds-Conca, Jorge / University of Alicante,
Spain................................................................................77,
399 van Engelen, J.M.L. / University of Groningen, The
Netherlands.................................................................676
Van Slyke, Craig / Saint Louis University,
USA..............................................................................................378
Vilette, Marc-Andr / EUDICA, France & University of Savoie,
France.....................................................784
Wald, Peter M. / University of Applied Sciences Dresden,
Germany...............................................................48
Wang, John / Montclair State University,
USA...............................................................................413,
557, 758 Wang, Victor C. X. / California State University, Long
Beach, USA...............................42, 592, 617, 752, 849
Wei, Peter / University of Karlsruhe (TH),
Germany......................................................................................84
Weitzel, Tim / Otto Friedrich University Bamberg,
Germany..........................................................................18
Wielki, Janusz / Opole University of Technology,
Poland..............................................................................570
Williams, Michael / Embry-Riddle University,
USA.......................................................................................451
Yamamoto, Gonca Telli / Okan University,
Turkey.........................................................................................278
Yan, Ruiliang / Virginia State University,
USA...............................................................................................758
Yang, Baiyin / Tsinghua University,
China......................................................................................................172
Yao, James / Montclair State University,
USA.........................................................................................413,
557 Yiu, Lichia / Centre for Socio-Eco-Nomic Development (CSEND),
Switzerland...................................623, 810 Zagenczyk,
Thomas / Clemson University,
USA............................................................................................797
Zhang, Yanli / Montclair State University,
USA..............................................................................................758
8. Contents by Volume Volume I Achieving High Performance
Outcomes through Trust in Virtual Teams / Bonnie S. ONeill,
Marquette University, USA; and Todd Nilson, Talent Acquisition
Partners, USA............. 1 Activity Theory View of E-HR and Open
Source, An / Veronique Guilloux, Universit Paris 12, France; and
Michel Kalika, Universit Paris, France................... 7
Addressing Global Labor Needs Using E-Training / L. W. Murray,
University of San Francisco, USA; and Alev M. Efendioglu,
University of San Francisco,
USA............................................................................12
Adoption and Diffusion Perspective on HRIS Usage, An / Tobias Keim,
Johann Wolfgang Goethe University, Germany; and Tim Weitzel, Otto
Friedrich University Bramberg,
Germany...............................................................................................18
Adoption and Success of E-HRM in European Firms / Eleanna Galanaki,
Athens University of Economics and Business, Greece; and Leda
Panayotopoulou, Athens University of Economics and Business,
Greece........................................24 Adoption of E-HRM
in Large New Zealand Organizations / Gloria Lau, Victoria
University of Wellington, New Zealand; and Val Hooper, Victoria
University of Wellington, New
Zealand....................................................................31
Andragogy and Pedagogy in Learning Theories / Victor C. X. Wang,
California State University, Long Beach,
USA..............................................................................................................................................42
Approaches and Concepts to Restructuring Human Resources Management
Functions / Peter M. Wald, University of Applied Sciences Dresden,
Germany; and Rainhart Lang, Chemnitz University of Technology,
Germany.................................................................48
Assessing Information Technology Capability versus Human Resource
Information System Utilization / Ralf Burbach, Institute of
Technology Carlow, Ireland; and Tony Dundon, National University of
Ireland-Galway,
Ireland................................................................56
Assessing the Impact of Mobile Technologies on Work-Life Balance /
Sharon Cox, Birmingham City University,
UK.................................................................................................63
9. Assessing the Use of Internet in the Recruiting Process /
Luiz Antonio Joia, Brazilian School of Public and Business
Administration-Getulio Vargas Foundation, Brazil & Rio de
Janeiro State University, Brazil; and Jos Antonio Alves Silva,
Independent Consultant,
Brazil........................................................................................................................70
B2E Relationships, Intranets, and Competency Management / Jorge
Valds-Conca, University of Alicante, Spain; Lourdes Cans-Dars,
Polytechnic University of Valencia, Spain; and Susana de
Juana-Espinosa, University of Alicante,
Spain........................................................................77
Basics to Develop Web Services for Human Resources / Roman Povalej,
University of Karlsruhe (TH), Germany; and Peter Wei, University of
Karlsruhe (TH),
Germany...........................................................................................................84
Benchmarking Human Resource Information Systems / Herwig Ostermann,
University for Health Sciences, Medical Informatics, and
Technology, Austria; Bettina Staudinger, University for Health
Sciences, Medical Informatics, and Technology, Austria; and Roland
Staudinger, University for Health Sciences, Medical Informatics,
and Technology, Austria........92 Benefits of Home-Based Workings
Flexibility, The / Diana Benito Osorio, Universidad Rey Juan
Carlos,
Spain............................................................................102
Benefits of Using Technology in Human Resource Management, The /
Emma Parry, Cranfield School of Management,
UK........................................................................................110
Business, Information Technology, and Human Resource Strategy
Alignment / Bettina Staudinger, University for Health Sciences,
Medical Informatics, and Technology, Austria; Herwig Ostermann,
University for Health Sciences, Medical Informatics, and
Technology, Austria; and Roland Staudinger, University for Health
Sciences, Medical Informatics, and Technology, Austria........117
Challenges of Simulation in Management Development / Peter Stokes,
University of Central Lancashire,
UK........................................................................................124
Collaboration Intricacies of Web 2.0 for Training Human Resource
Managers / Jacqueline A. Gilbert, Middle Tennessee State
University,
USA......................................................................131
Collaborative Technologies, Applications, and Uses / Ewan Oiry,
Universit de la Mditerrane,
France.........................................................................................136
Communities of Practice / Gonalo Costa, De Montfort University,
UK.........................................................142
Competency Management Information Systems / Alfonso Urquiza,
Universidad Francisco de Vitoria,
Spain.............................................................................149
Conception, Categorization, and Impact of HR-Relevant Virtual
Communities / Anke Diederichsen, Saarland University,
Germany.........................................................................................154
Concepts and Challenges of E-Leadership / Krista J.
Crawford-Mathis, Capella University, USA................161
10. Concepts, Technology, and Applications in E-Mentoring /
Ricardo Colomo-Palacios, Universidad de Carlos III, Madrid, Spain;
Juan Miguel Gmez-Berbers, Universidad de Carlos III, Madrid, Spain;
Angel Garcia-Cresco, Universidad de Carlos III, Madrid, Spain; and
Cristina Casado-Lumbreras, Universidad Complutense, Madrid,
Spain.........................................................166
Conceptualization and Evolution of Learning Organizations / Baiyin
Yang, Tsinghua University, China.......172 Conflict Resolution in
E-HRM Environments / Joseph Abiodun Bello, Covenant University,
Ota, Nigeria; and Adeniji Anthonia Adenike, Covenant University,
Ota,
Nigeria..................................................................178
Consequences and Strategic Implications of Networked Enterprise and
Human Resources / Ana Isabel Jimnez-Zarco, Open University of
Catalonia, Spain; Mara Pilar Martnez-Ruiz, University of
Castilla-La Mancha, Spain; and scar Gonzlez-Benito, University of
Salamanca,
Spain.........................................................................185
Considering Call Center Developments in E-HRM / Wendy R. Carroll,
Acadia University, Canada.............191 Contingency Perspective
on the Implementation of E-Performance Management, A / Tanya
Bondarouk, University of Twente, The Netherlands; and Jan Kees
Looise, University of Twente, The
Netherlands..........................................................................197
Contributions of Social Capital Theory to HRM / Marina
Burakova-Lorgnier, ECE-INSEEC Research Laboratory, University of
Montesquieu Bordeaux 4,
France...........................................................................................................................................203
Corporate Social Capital View on E-HRM Implementation, A / Zuzana
Sasovova, Vrije Universiteit Amsterdam, The Netherlands; and Roger
Th. A. J. Leenders, University of Groningen, The
Netherlands......................................................210
Curricula Frameworks for an E-Learning Catalog / Bettie C. Hall, HI
Consulting, USA; and Nancy A. Inskeep, HI Consulting,
USA......................................................................................................216
Data Warehouse and Business Intelligence Systems in the Context of
E-HRM / Martin Burgard, Saarland University, Germany; and Franca
Piazza, Saarland University, Germany..........223 Developing an
Innovative Curriculum to Prepare Networking Professionals for the
Global Marketplace / Michael Jeffries, The University of Tampa,
USA; and Raymond Papp, The University of Tampa, USA.........230
Developments, Controversies, and Applications of Ergonomics /
Kathleen P. King, Fordham University, USA; and James J. King,
University of Georgia, USA......................236 Diffusion of
HRITs Across English-Speaking Countries, The / Miguel R.
Olivas-Lujn, Clarion University of Pennsylvania, USA &
Techolgico de Monterrey, Mxico; and Gary W. Florkowski, Katz
Graduate School of Business,
USA.......................................................................242
E-Communication in the Information Society and the Impact of New
Technologies on Employee Communication / Paul Capriotti,
Universitat Rovira i Virgili,
Spain..............................................................248
11. Effective Leadership in Virtual-Like Organizational
Arrangements / Kenneth D. Mackenzie, University of Kansas, USA; and
Larry E. Pate, Loyola Marymount University, USA...256 Efficiency of
Electronic Recruiting Methods / Jonas F. Puck, University of
Erlangen-Nuremberg, Germany; and Anda Paul, University of
Erlangen-Nuremberg,
Germany........................................................................267
E-Government and E-HRM in the Public Sector / Rhoda C. Joseph, The
Pennsylvania State University, Harrisburg, USA; and Souha R.
Ezzedeen, York University,
Canada..............................................................272
E-HRM as a Reality in Virtual World / Gonca Telli Yamamoto, Okan
University, Turkey; and Ahmet zbek, Iremis Consultancy,
Turkey.................................................................................................278
E-HRM Challenges and Opportunities / Alok Mishra, Atilim
University, Turkey............................................286
E-HRM in Competence Recognition and Management / Marko Kesti,
University of Lapland, Finland; Antti Syvjrvi, University of
Lapland, Finland; and Jari Stenvall, University of Lapland,
Finland.............293 E-HRM Perspective on Motivation, An / Chen
H. Chung, University of Kentucky,
USA................................301 Electronic Employee
Performance Management (EPM) Systems / Thomas L. Case, Georgia
Southern University, USA; and Robert Hoell, Georgia Southern
University,
USA.....................................................................................307
Electronic Monitoring in the Workplace / Daria Panina, Mays
Business School, USA...................................314 Employee
Incentives and Retention for an E-World / Bettie C. Hall, HI
Consulting, USA; and Nancy A. Inskeep, HI Consulting,
USA......................................................................................................321
Employees and Corporate Social Performance / Punit Arora, Syracuse
University, USA...............................327 Employer Brand
Image Review and Future Strategies / Crystal M. Harold, Indiana
University-Purdue University Indianapolis, USA; and Kevin P. Nolan,
Bowling Green State University, USA............................334
An Employer-Employee Relationship Perspective on Rewards,
Challenges, and Systems / Herwig Ostermann, University for Health
Sciences, Medical Informatics, and Technology, Austria; Bettina
Staudinger, University for Health Sciences, Medical Informatics,
and Technology, Austria; Magdalena Thoeni, University for Health
Sciences, Medical Informatics, and Technology, Austria; and Roland
Staudinger University for Health Sciences, Medical Informatics, and
Technology, Austria........340 Enterprise Alignment and the
Challenge for Organization Development / Brian H. Cameron, The
Pennsylvania State University, USA; and Shaun C. Knight, The
Pennsylvania State University,
USA.......................................................................350
E-Recruitment in Emerging Economies / Pramila Rao, Marymount
University, USA....................................357 E-Resourcing
as an Effective Function of E-HRM Performance Linkage Models /
Anastasia A. Katou, University of Macedonia,
Greece....................................................................................363
12. E-Training in Ethical Behavior / Donna Galla, Nova
Southeastern University,
USA......................................373 Expediting
Personalized Just-in-Time Training with E-Learning Management
Systems / Thomas L. Case, Georgia Southern University, USA;
Geoffrey N. Dick, Australian School of Business, Australia; and
Craig Van Slyke, Saint Louis University,
USA...........................................................................................378
Exploration of the Perceived Value of Information Technology
Certification between Information Technology and Human Resources
Professionals, An / Casey G. Cegielski, Auburn University, USA; and
Dianne Hall, Auburn University,
USA.......................................................................................................386
Exploring the Link between Flexible Work and Organizational
Performance / Eva Rimbau-Gilabert, Open University of Catalonia
(UOC),
Spain...............................................................392
Exploring the Relation between the Use of HRIS and their
Implementation in Spanish Firms / Jos Antonio Fernndez-Snchez,
University of Alicante, Spain; Susana de Juana-Espinosa, University
of Alicante, Spain; and Jorge Valds-Conca, University of Alicante,
Spain...................................................................................399
Extending Relationship Marketing to Human Resources Management
Using the CaRM Approach to Personnel Recruitment / Tobias Keim,
Johann Wolfgang Goethe University, Germany; and Kerstin Fritsch,
Johann Wolfgang Goethe University,
Germany..............................................................406
Group Support Systems as Tools for HR Decision Making / James Yao,
Montclair State University, USA; and John Wang, Montclair State
University, USA...................413 High Performance IT as
Strategic Partner for HR Management / Ferdinando Pennarola, Bocconi
University, Italy; and Leonardo Caporarello, Bocconi University,
Italy.........420 HR Portals as Tools for Relational Resources
Management / Dino Ruta, Bocconi University, Italy...............428
HRIS as Drivers to Introduce Total Quality in HRM / Miguel Blanco
Callejo, Rey Juan Carlos University,
Spain.............................................................................434
Human Capital Management for Sustainable Competitive Advantage in
the New Economy / Benjamin Oyegoke Akinyemi, Commonwealth Open
University,
UK...............................................................441
Human Resource Implications of Computers, The / Rosemarie Reynolds,
Embry-Riddle University, USA; Shirley Fedorovich, Embry-Riddle
University, USA; and Michael Williams, Embry-Riddle University,
USA....................................................................................451
Human Resources as Manager of the Human Imprint / Charmine E. J.
Hrtel, Monash University,
Australia......................................................................................457
Human Resources in the Balanced Scorecard System / Juha Kettunen,
Turku University of Applied Sciences,
Finland.......................................................................464
13. Human Resources Information Systems Role in Sarbanes-Oxley
(SOX) Compliance / Kathryn J. Ready, Winona State University, USA;
Milorad Novicevic, University of Mississippi, USA; and Monica
Evans, University of Mississippi,
USA.........................................................................................471
Human Resources Outsourcing Strategies / Veronique Guilloux,
Universit Paris 12, France; and Michel Kalika, Universit Paris,
France...................................................................................................477
Human Resources Strategies for Fair and Legal Employee Selection /
Gregory G. Manley, University of Texas at San Antonio,
USA.........................................................................482
Human-Computer Interaction: A Human Resources Perspective / Benet
Campderrich, Universitat Rovira i Virgili,
Spain...................................................................................488
Volume II Importance of Task Type in Virtual Teams, The / Andre L.
Araujo, The College of William & Mary, USA........495 Improving
Employee Selection with Online Testing / Jeffrey M. Pollack,
Virginia Commonwealth University,
USA..........................................................................504
Improving Virtual Teams through Swift Structure / Daphna
Shwarts-Asher, Tel Aviv University, Israel; Niv Ahituv, Tel Aviv
University, Israel; and Dalia Etzion, Tel Aviv University,
Israel....................................................................................................510
Increasing Tacit Knowledge Sharing with an HRIS / Milton Mayfield,
Texas A&M International University, USA; Jacqueline Mayfield,
Texas A&M International University, USA; and Stephen Lunce,
Midwestern State University,
USA...................................................................................518
Influence of Job Relevance, Output Quality, Task Technology Fit,
and Privacy Concerns on Human Resources Information Systems Usage /
Eric Deakins, University of Waikato, New
Zealand.........................525 Information Technologies as a
Vital Channel for an Internal E-Communication Strategy / Jos A.
Lastres Segret, University of La Laguna, Spain; and Jos M.
Nez-Gorrn, University of La Laguna, Tenerife,
Spain............................................................532
Integrating Architecture for Competence Management, An / Giuseppe
Berio, Universit di Torino, Italy; Mounira Harzallah, Laboratoire
dinformatique de Nantes Atlantique, France; and Giovanni Maria
Sacco, Universit di Torino,
Italy...................................................................................538
Intellectual Capital Models and their Role within Information
Systems / Francisca Castilla-Polo, University of Jan, Spain; and
Dolores Gallardo-Vzquez, University of Extremadura,
Spain.................................................................547
Interactive, Flexible, and Adaptable Decision Support Systems /
John Wang, Montclair State University, USA; James Yao, Montclair
State University, USA; and Jeffrey Hsu, Fairleigh Dickinson
University,
USA....................................................................................557
14. Intercultural Competences as a Trust Factor in Virtual Team
Work / Maria Assumpta Aneas, Universitat de Barcelona,
Spain................................................................................563
Internet Technology-Based Tools Utilization in the Workplace of
Contemporary Organizations / Janusz Wielki, Opole University of
Technology,
Poland..................................................................................570
IT and the Social Construction of Knowledge / Elena Revilla,
Instituto de Empresa-Madrid-Spain, Spain; and Jos Snchez-Alarcos,
Quasar Aviation,
Spain.........................................................................................577
Kaleidoscope Careers and Evolving HRM Issues / Sherry E. Sullivan,
Bowling Green State University, USA; Lisa A. Mainiero, Fairfield
University, USA; and Siri Terjesen, Queensland University of
Technology,
Australia.................................................................584
Knowledge Facilitator vs. Knowledge Dictator in Todays
Organizations / Victor C. X. Wang, California State University,
Long Beach,
USA..................................................................592
Knowledge Management Approach to Improving E-Business
Collaboration, A / Sharon Cox, Birmingham City University, UK; and
John Perkins, Newman University College,
UK........................................................................................598
Knowledge Management in Organizations / Mario Prez-Montoro,
University of Barcelona, Spain.............605 Knowledge Management
Systems as a Framework for IT in Knowledge Management / ngel L.
Meroo-Cerdn, Universidad de Murcia,
Spain................................................................................611
Learning Organizations vs. Static Organizations in the Context of
E-HRM / Victor C. X. Wang, California State University, Long Beach,
USA..................................................................617
Making E-Training Cost Effective through Quality Assurance / Lichia
Yiu, Centre for Socio-Eco-Nomic Development (CSEND), Switzerland;
and Raymond Saner, Centre for Socio-Eco-Nomic Development (CSEND),
Switzerland................................623 Management of the
Human Resources and the Quality of the Services, The / Jos Antonio
Lastres Segret, University of La Laguna, Spain; and Marianglica
Cadagan Garca, University of La Laguna,
Spain..............................................................632
Managing the New Psychological Contract / Benjamin Oyegoke
Akinyemi, Commonwealth Open University, British Virgin Island,
UK............................640 Medical IT Systems and Their
Effect on Human Resources / Robert J. Mockler, St. Johns
University, USA; and Dorothy G. Dologite, City University of New
York,
USA..................................................................................................................................................649
New Face of Sexual Harassment, The / Barbara A. Ritter, Coastal
Carolina University, USA.......................655 Occupational
Culture and Socialization in IS / Indira R. Guzman, TUI University,
USA................................661 Online Dispute Resolution /
Noam Ebner, Tachlit Mediation and Negotiation Training,
Israel.....................668
15. Orchestrating the Multi-Channel Character of Formal and
Informal Communication in Virtual Teams / J. Kratzer, University of
Groningen, The Netherlands; Roger Th. A. J. Leenders, University of
Groningen, The Netherlands; and J.M.L. van Engelen, University of
Groningen, The
Netherlands...............................................................676
Organizational Factors for Implementing E-Democracy in
Organizations / Francisco Javier Forcadell, Universidad Rey Juan
Carlos,
Spain..................................................................682
Organizational Implications of Managing the HRIS Employee
Experience / Dino Ruta, Bocconi University,
Italy................................................................................................................687
Organizational Justice in Virtual Team Settings / Mara del Carmen
Triana, Texas A&M University, USA.......693 Planning Fallacy
and Utilization of Human Resources Information Systems, The / Siti
Zubaidah Othman, The University of Western Australia,
Australia...........................................................699
Podcasting as Mobile Learning / Kathleen P. King, Fordham
University, USA...............................................705
Process Standardization and Integration for Human Resource
Administration / Bettina Staudinger, University for Health
Sciences, Medical Informatics, and Technology, Austria; Herwig
Ostermann, University for Health Sciences, Medical Informatics, and
Technology, Austria; Roland Staudinger, University for Health
Sciences, Medical Informatics, and Technology,
Austria...............711 Processes, Prospects, and Promises of
Electronic Leadership / Michael J. Provitera, Barry University,
USA...................................................................................................719
Project Management Concepts for E-HRM / Bettie C. Hall, HI
Consulting, USA; and Nancy A. Inskeep, HI Consulting,
USA......................................................................................................725
Redefining the Concept of HRIS / Evandro Bocatto, Universitat
Rovira i Virgili, Spain; and Elosa Prez-de-Toledo, Universitat
Rovira i Virgili,
Spain......................................................................733
Relations between Knowledge Acquisition Forms and Sources of Power
in Organization / Yvan Leray, Universit de Bretagne Occidentale,
France................................................................................739
Research Classification for HR Intranets, A / Veronique Guilloux,
Universit Paris 12, France; Michel Kalika, Universit Paris, France;
and Florence Laval, IAE Poitiers,
France.....................................746 Right Work Ethic for
Human Resource Managers, The / Victor C. X. Wang, California State
University, Long Beach,
USA............................................................................................................................................................752
Risks, Gaps, and Global Issues of Project Management / John Wang,
Montclair State University, USA; Ruiliang Yan, Virginia State
University, USA; Yanli Zhang, Montclair State University,
USA........................758 Role of HRIS in Crisis Response
Planning, The / Amy E. Hurley-Hanson, Chapman University,
USA..........764 Role of ICT in Support of Adaptable Work
Arrangements, The / Pamela Marie Dixon, Wayne State College, USA;
and Paul M. Shelton, University of Central Oklahoma,
USA.......................................................................................................................................................770
16. Role of Lifelong Learning in the Creation of a European
Knowledge-Based Society, The / Ana Maria Ramalho Correia, Instituto
Nacional de Engenharia Tecnologia e Inovao (INETI), Portugal &
Univerversidade Nova de Lisboa, Portugal; and Anabela Mesquita,
ISCAP / IPP, Portugal & Universidade do Minho,
Portugal....................................................................................................................775
Shared-Time Work and E-HRM in Small and Medium Sized Enterprises /
Marc-Andr Vilette, University of Savoie,
France............................................................................................784
The Sign-Meaning Chain and its Implications for the Organization /
Jos Sanchez-Alarcos, Quasar Aviation, Spain; and Elena Revilla,
Instituto de Empresa, Spain...................791 Social Capital
and the Practice Lens Approach / Ray Gibney, The Pennsylvania State
University at Harrisburg, USA; Thomas J. Zagenczyk, Clemson
University, USA; and Marick F. Masters, University of Pittsburgh,
USA...........................................................................................................................797
Social Cognitive Trust Model / Joseph Abiodun Bello, Covenant
University, Ota, Nigeria............................803 Standards
for Skill Training and Development / Lichia Yiu, Centre for
Socio-Eco-Nomic Development (CSEND), Switzerland; and Raymond
Saner, Centre for Socio-Eco-Nomic Development (CSEND),
Switzerland................................810 Supporting
Work-Family Amalgamation through E-HRM / Rebecca Nthogo Lekoko,
University of Botswana, Gaborne,
Botswana..........................................................817
Technology, Functionality, and Applicability of Portals in E-HRM /
Stefan Strohmeier, Saarland University,
Germany...........................................................................................823
Telemedicine Barriers / Mara Jos Crisstomo-Acevedo, Jerez Hospital,
Spain; and Jos Aurelio Medina-Garrido, Cadiz University,
Spain............................................................................830
Theory and Application of Leadership / Krista J. Crawford-Mathis,
Capella University, USA......................836 Tools and
Techniques for Designing Effective Compensation Systems / Adeniji
Anthonia Adenike, Covenant University, Ota,
Nigeria.........................................................................842
Traditional Leadership in Light of E-HRMS / Victor C. X. Wang,
California State University, Long Beach,
USA..............................................................................................................................................849
Trans-Disciplinary Collaboration and Information Systems /
Jos-Rodrigo Crdoba, University of Hull, UK.......855 Transferring
Knowledge in a Knowledge-Based Economy / Lauren Edelstein Henry,
The Pennsylvania State University, USA; and Doris Lee, The
Pennsylvania State University,
USA.................................................................................862
Transformative Learning / Kathleen P. King, Fordham University,
USA.........................................................871
Transforming Compensation Management Practices through Web-Based
Enterprise Technologies / Xiaoya Liang, Fudan University,
China...........................................................................................................877
17. Trust Multidimensionality / Alfonso Miguel Mrquez-Garca,
University of Jan, Spain...............................883 Using
Collaborative Technology in Group Facilitation / Jos-Rodrigo
Crdoba, University of Hull, UK......891 Utility Analysis of HRM
Effectiveness / Jos M. Carretero-Gmez, University of the Balearic
Islands,
Spain..............................................................898
18. Contents by Topic Present Concepts and Emerging Trends in
HRIS and E-HRM Assessing Information Technology Capability versus
Human Resource Information System Utilization / Ralf Burbach,
Institute of Technology Carlow, Ireland; and Tony Dundon, National
University of Ireland-Galway,
Ireland..................................................................56
Benchmarking Human Resource Information Systems / Herwig Ostermann,
University for Health Sciences, Medical Informatics, and
Technology, Austria; Bettina Staudinger, University for Health
Sciences, Medical Informatics, and Technology, Austria; and Roland
Staudinger, University for Health Sciences, Medical Informatics,
and Technology, Austria..........92 Business, Information
Technology, and Human Resource Strategy Alignment / Bettina
Staudinger, University for Health Sciences, Medical Informatics,
and Technology, Austria; Herwig Ostermann, University for Health
Sciences, Medical Informatics, and Technology, Austria; and Roland
Staudinger, University for Health Sciences, Medical Informatics,
and Technology, Austria........117 Consequences and Strategic
Implications of Networked Enterprise and Human Resources / Ana
Isabel Jimnez-Zarco, Open University of Catalonia, Spain; Mara
Pilar Martnez-Ruiz, University of Castilla-La Mancha, Spain; and
scar Gonzlez-Benito, University of Salamanca,
Spain.........................................................................185
E-HRM Challenges and Opportunities / Alok Mishra, Atilim
University, Turkey............................................286
Enterprise Alignment and the Challenge for Organization Development
/ Brian H. Cameron, The Pennsylvania State University, USA; and
Shaun C. Knight, The Pennsylvania State University,
USA.......................................................................350
High Performance IT as Strategic Partner for HR Management /
Ferdinando Pennarola, Bocconi University, Italy; and Leonardo
Caporarello, Bocconi University, Italy.........420 Human Capital
Management for Sustainable Competitive Advantage in the New Economy
/ Benjamin Oyegoke Akinyemi, Commonwealth Open University,
UK...............................................................441
Redefining the Concept of HRIS / Evandro Bocatto, Universitat
Rovira i Virgili, Spain; and Elosa Prez-de-Toledo, Universitat
Rovira i Virgili,
Spain......................................................................733
19. Setting New Directions to HRM Functions Approaches and
Concepts to Restructuring Human Resources Management Functions /
Peter M. Wald, University of Applied Sciences Dresden, Germany; and
Rainhart Lang, Chemnitz University of Technology,
Germany...................................................................48
Benefits of Using Technology in Human Resource Management, The /
Emma Parry, Cranfield School of Management,
UK........................................................................................110
Corporate Social Capital View on E-HRM Implementation, A / Zuzana
Sasovova, Vrije Universiteit Amsterdam, The Netherlands; and Roger
Th. A. J. Leenders, University of Groningen, The
Netherlands......................................................210
E-HRM as a Reality in Virtual World / Gonca Telli Yamamoto, Okan
University, Turkey; and Ahmet zbek, Iremis Consultancy,
Turkey.................................................................................................278
E-Resourcing as an Effective Function of E-HRM Performance Linkage
Models / Anastasia A. Katou, University of Macedonia,
Greece....................................................................................363
Human Resources as Manager of the Human Imprint / Charmine E. J.
Hrtel, Monash University,
Australia......................................................................................457
Human Resources in the Balanced Scorecard System / Juha Kettunen,
Turku University of Applied Sciences,
Finland.......................................................................464
Planning Fallacy and Utilization of Human Resources Information
Systems, The / Siti Zubaidah Othman, The University of Western
Australia,
Australia...........................................................699
Process Standardization and Integration for Human Resource
Administration / Bettina Staudinger, University for Health
Sciences, Medical Informatics, and Technology, Austria; Herwig
Ostermann, University for Health Sciences, Medical Informatics, and
Technology, Austria; Roland Staudinger, University for Health
Sciences, Medical Informatics, and Technology,
Austria...............711 Research Classification for HR Intranets,
A / Veronique Guilloux, Universit Paris 12, France; Michel Kalika,
Universit Paris, France; and Florence Laval, IAE Poitiers,
France.....................................746 Role of HRIS in
Crisis Response Planning, The / Amy E. Hurley-Hanson, Chapman
University, USA..........764 Staffing the Organization:
E-Recruitment and Selection Processes Adoption and Diffusion
Perspective on HRIS Usage, An / Tobias Keim, Johann Wolfgang Goethe
University, Germany; and Tim Weitzel, Otto Friedrich University
Bramberg,
Germany.................................................................................................18
20. Assessing the Use of Internet in the Recruiting Process /
Luiz Antonio Joia, Brazilian School of Public and Business
Administration-Getulio Vargas Foundation, Brazil & Rio de
Janeiro State University, Brazil; and Jos Antonio Alves Silva,
Independent Consultant,
Brazil..........................................................................................................................70
Efficiency of Electronic Recruiting Methods / Jonas F. Puck,
University of Erlangen-Nuremberg, Germany; and Anda Paul,
University of Erlangen-Nuremberg,
Germany........................................................................267
Employer Brand Image Review and Future Strategies / Crystal M.
Harold, Indiana University-Purdue University Indianapolis, USA; and
Kevin P. Nolan, Bowling Green State University,
USA............................334 E-Recruitment in Emerging
Economies / Pramila Rao, Marymount University,
USA....................................357 Exploration of the
Perceived Value of Information Technology Certification between
Information Technology and Human Resources Professionals, An /
Casey G. Cegielski, Auburn University, USA; and Dianne Hall, Auburn
University,
USA.......................................................................................................386
Exploring the Relation between the Use of HRIS and their
Implementation in Spanish Firms / Jos Antonio Fernndez-Snchez,
University of Alicante, Spain; Susana de Juana-Espinosa, University
of Alicante, Spain; and Jorge Valds-Conca, University of Alicante,
Spain...................................................................................399
Extending Relationship Marketing to Human Resources Management
Using the CaRM Approach to Personnel Recruitment / Tobias Keim,
Johann Wolfgang Goethe University, Germany; and Kerstin Fritsch,
Johann Wolfgang Goethe University,
Germany..............................................................406
Human Resources Information Systems Role in Sarbanes-Oxley (SOX)
Compliance / Kathryn J. Ready, Winona State University, USA;
Milorad Novicevic, University of Mississippi, USA; and Monica
Evans, University of Mississippi,
USA.........................................................................................471
Human Resources Outsourcing Strategies / Veronique Guilloux,
Universit Paris 12, France; and Michel Kalika, Universit Paris,
France...................................................................................................477
Human Resources Strategies for Fair and Legal Employee Selection /
Gregory G. Manley, University of Texas at San Antonio,
USA.........................................................................482
Improving Employee Selection with Online Testing / Jeffrey M.
Pollack, Virginia Commonwealth University,
USA..........................................................................504
Building Human Capital: Training and Development Addressing Global
Labor Needs Using E-Training / L. W. Murray, University of San
Francisco, USA; and Alev M. Efendioglu, University of San
Francisco,
USA..............................................................................12
21. Andragogy and Pedagogy in Learning Theories / Victor C. X.
Wang, California State University, Long Beach,
USA................................................................................................................................................42
Challenges of Simulation in Management Development / Peter Stokes,
University of Central Lancashire,
UK........................................................................................124
Collaboration Intricacies of Web 2.0 for Training Human Resource
Managers / Jacqueline A. Gilbert, Middle Tennessee State
University,
USA......................................................................131
Concepts, Technology, and Applications in E-Mentoring / Ricardo
Colomo-Palacios, Universidad de Carlos III, Madrid, Spain; Juan
Miguel Gmez-Berbers, Universidad de Carlos III, Madrid, Spain;
Angel Garcia-Cresco, Universidad de Carlos III, Madrid, Spain; and
Cristina Casado-Lumbreras, Universidad Complutense, Madrid,
Spain.........................................................166
Curricula Frameworks for an E-Learning Catalog / Bettie C. Hall, HI
Consulting, USA; and Nancy A. Inskeep, HI Consulting,
USA......................................................................................................216
Developing an Innovative Curriculum to Prepare Networking
Professionals for the Global Marketplace / Michael Jeffries, The
University of Tampa, USA; and Raymond Papp, The University of
Tampa, USA.........230 E-Training in Ethical Behavior / Donna
Galla, Nova Southeastern University,
USA......................................373 Expediting
Personalized Just-in-Time Training with E-Learning Management
Systems / Thomas L. Case, Georgia Southern University, USA;
Geoffrey N. Dick, Australian School of Business, Australia; and
Craig Van Slyke, Saint Louis University,
USA...........................................................................................378
Kaleidoscope Careers and Evolving HRM Issues / Sherry E. Sullivan,
Bowling Green State University, USA; Lisa A. Mainiero, Fairfield
University, USA; and Siri Terjesen, Queensland University of
Technology,
Australia.................................................................584
Making E-Training Cost Effective through Quality Assurance / Lichia
Yiu, Centre for Socio-Eco-Nomic Development (CSEND), Switzerland;
and Raymond Saner, Centre for Socio-Eco-Nomic Development (CSEND),
Switzerland................................623 Podcasting as Mobile
Learning / Kathleen P. King, Fordham University,
USA...............................................705 Standards for
Skill Training and Development / Lichia Yiu, Centre for
Socio-Eco-Nomic Development (CSEND), Switzerland; and Raymond
Saner, Centre for Socio-Eco-Nomic Development (CSEND),
Switzerland................................810 Transformative
Learning / Kathleen P. King, Fordham University,
USA.........................................................871
Utility Analysis of HRM Effectiveness / Jos M. Carretero-Gmez,
University of the Balearic Islands,
Spain..............................................................898
22. Competence Development and Compensation B2E Relationships,
Intranets, and Competency Management / Jorge Valds-Conca,
University of Alicante, Spain; Lourdes Cans-Dars, Polytechnic
University of Valencia, Spain; and Susana de Juana-Espinosa,
University of Alicante,
Spain..........................................................................77
Basics to Develop Web Services for Human Resources / Roman Povalej,
University of Karlsruhe (TH), Germany; and Peter Wei, University of
Karlsruhe (TH),
Germany.............................................................................................................84
Competency Management Information Systems / Alfonso Urquiza,
Universidad Francisco de Vitoria,
Spain.............................................................................149
Contingency Perspective on the Implementation of E-Performance
Management, A / Tanya Bondarouk, University of Twente, The
Netherlands; and Jan Kees Looise, University of Twente, The
Netherlands..........................................................................197
E-HRM in Competence Recognition and Management / Marko Kesti,
University of Lapland, Finland; Antti Syvjrvi, University of
Lapland, Finland; and Jari Stenvall, University of Lapland,
Finland.............293 Electronic Employee Performance Management
(EPM) Systems / Thomas L. Case, Georgia Southern University, USA;
and Robert Hoell, Georgia Southern University,
USA.....................................................................................307
Electronic Monitoring in the Workplace / Daria Panina, Mays
Business School, USA...................................314 Employee
Incentives and Retention for an E-World / Bettie C. Hall, HI
Consulting, USA; and Nancy A. Inskeep, HI Consulting,
USA......................................................................................................321
An Employer-Employee Relationship Perspective on Rewards,
Challenges, and Systems / Herwig Ostermann, University for Health
Sciences, Medical Informatics, and Technology, Austria; Bettina
Staudinger, University for Health Sciences, Medical Informatics,
and Technology, Austria; Magdalena Thoeni, University for Health
Sciences, Medical Informatics, and Technology, Austria; and Roland
Staudinger University for Health Sciences, Medical Informatics, and
Technology, Austria........340 Integrating Architecture for
Competence Management, An / Giuseppe Berio, Universit di Torino,
Italy; Mounira Harzallah, Laboratoire dinformatique de Nantes
Atlantique, France; and Giovanni Maria Sacco, Universit di Torino,
Italy...................................................................................538
Tools and Techniques for Designing Effective Compensation Systems /
Adeniji Anthonia Adenike, Covenant University, Ota,
Nigeria.........................................................................842
Managing Individuals and Groups in the Organization Achieving High
Performance Outcomes through Trust in Virtual Teams / Bonnie S.
ONeill, Marquette University, USA; and Todd Nilson, Talent
Acquisition Partners, USA............... 1
23. Conception, Categorization, and Impact of HR-Relevant
Virtual Communities / Anke Diederichsen, Saarland University,
Germany.........................................................................................154
Concepts and Challenges of E-Leadership / Krista J.
Crawford-Mathis, Capella University, USA................161
Conflict Resolution in E-HRM Environments / Joseph Abiodun Bello,
Covenant University, Ota, Nigeria; and Adeniji Anthonia Adenike,
Covenant University, Ota,
Nigeria..................................................................178
E-Communication in the Information Society and the Impact of New
Technologies on Employee Communication / Paul Capriotti,
Universitat Rovira i Virgili,
Spain..............................................................248
Effective Leadership in Virtual-Like Organizational Arrangements /
Kenneth D. Mackenzie, University of Kansas, USA; and Larry E. Pate,
Loyola Marymount University, USA...256 E-HRM Perspective on
Motivation, An / Chen H. Chung, University of Kentucky,
USA................................301 IInformation Technologies as
a Vital Channel for an Internal E-Communication Strategy / Jos A.
Lastres Segret, University of La Laguna, Spain; and Jos M.
Nez-Gorrn, University of La Laguna, Tenerife,
Spain............................................................532
Intercultural Competences as a Trust Factor in Virtual Team Work /
Maria Assumpta Aneas, Universitat de Barcelona,
Spain................................................................................563
Managing the New Psychological Contract / Benjamin Oyegoke
Akinyemi, Commonwealth Open University, British Virgin Island,
UK............................640 Occupational Culture and
Socialization in IS / Indira R. Guzman, TUI University,
USA................................661 Online Dispute Resolution /
Noam Ebner, Tachlit Mediation and Negotiation Training,
Israel.....................668 Orchestrating the Multi-Channel
Character of Formal and Informal Communication in Virtual Teams /
J. Kratzer, University of Groningen, The Netherlands; Roger Th. A.
J. Leenders, University of Groningen, The Netherlands; and J.M.L.
van Engelen, University of Groningen, The
Netherlands...............................................................676
Organizational Factors for Implementing E-Democracy in
Organizations / Francisco Javier Forcadell, Universidad Rey Juan
Carlos,
Spain..................................................................682
Organizational Implications of Managing the HRIS Employee
Experience / Dino Ruta, Bocconi University,
Italy................................................................................................................687
Organizational Justice in Virtual Team Settings / Mara del Carmen
Triana, Texas A&M University, USA.......693 Processes,
Prospects, and Promises of Electronic Leadership / Michael J.
Provitera, Barry University,
USA...................................................................................................719
Right Work Ethic for Human Resource Managers, The / Victor C. X.
Wang, California State University, Long Beach,
USA............................................................................................................................................................752
24. Social Cognitive Trust Model / Joseph Abiodun Bello,
Covenant University, Ota, Nigeria............................803
Theory and Application of Leadership / Krista J. Crawford-Mathis,
Capella University, USA......................836 Traditional
Leadership in Light of E-HRMS / Victor C. X. Wang, California State
University, Long Beach,
USA..............................................................................................................................................849
Transforming Compensation Management Practices through Web-Based
Enterprise Technologies / Xiaoya Liang, Fudan University,
China...........................................................................................................877
Trust Multidimensionality / Alfonso Miguel Mrquez-Garca, University
of Jan, Spain...............................883 Managing People and
Technology in New Work Environments Assessing the Impact of Mobile
Technologies on Work-Life Balance / Sharon Cox, Birmingham City
University,
UK...................................................................................................63
Benefits of Home-Based Workings Flexibility, The / Diana Benito
Osorio, Universidad Rey Juan Carlos,
Spain............................................................................102
Collaborative Technologies, Applications, and Uses / Ewan Oiry,
Universit de la Mditerrane,
France.........................................................................................136
Data Warehouse and Business Intelligence Systems in the Context of
E-HRM / Martin Burgard, Saarland University, Germany; and Franca
Piazza, Saarland University, Germany..........223 Developments,
Controversies, and Applications of Ergonomics / Kathleen P. King,
Fordham University, USA; and James J. King, University of Georgia,
USA......................236 Exploring the Link between Flexible
Work and Organizational Performance / Eva Rimbau-Gilabert, Open
University of Catalonia (UOC),
Spain...............................................................392
Group Support Systems as Tools for HR Decision Making / James Yao,
Montclair State University, USA; and John Wang, Montclair State
University, USA...................413 HR Portals as Tools for
Relational Resources Management / Dino Ruta, Bocconi University,
Italy...............428 Human Resource Implications of Computers,
The / Rosemarie Reynolds, Embry-Riddle University, USA; Shirley
Fedorovich, Embry-Riddle University, USA; and Michael Williams,
Embry-Riddle University,
USA....................................................................................451
Human-Computer Interaction: A Human Resources Perspective / Benet
Campderrich, Universitat Rovira i Virgili,
Spain...................................................................................488
Importance of Task Type in Virtual Teams, The / Andre L. Araujo,
The College of William & Mary, USA........495
25. Improving Virtual Teams through Swift Structure / Daphna
Shwarts-Asher, Tel Aviv University, Israel; Niv Ahituv, Tel Aviv
University, Israel; and Dalia Etzion, Tel Aviv University,
Israel....................................................................................................510
Influence of Job Relevance, Output Quality, Task Technology Fit,
and Privacy Concerns on Human Resources Information Systems Usage /
Eric Deakins, University of Waikato, New
Zealand.........................525 Interactive, Flexible, and
Adaptable Decision Support Systems / John Wang, Montclair State
University, USA; James Yao, Montclair State University, USA; and
Jeffrey Hsu, Fairleigh Dickinson University,
USA....................................................................................557
Internet Technology-Based Tools Utilization in the Workplace of
Contemporary Organizations / Janusz Wielki, Opole University of
Technology,
Poland..................................................................................570
Project Management Concepts for E-HRM / Bettie C. Hall, HI
Consulting, USA; and Nancy A. Inskeep, HI Consulting,
USA......................................................................................................725
Risks, Gaps, and Global Issues of Project Management / John Wang,
Montclair State University, USA; Ruiliang Yan, Virginia State
University, USA; Yanli Zhang, Montclair State University,
USA........................758 Role of ICT in Support of Adaptable
Work Arrangements, The / Pamela Marie Dixon, Wayne State College,
USA; and Paul M. Shelton, University of Central Oklahoma,
USA.......................................................................................................................................................770
Shared-Time Work and E-HRM in Small and Medium Sized Enterprises /
Marc-Andr Vilette, University of Savoie,
France............................................................................................784
The Sign-Meaning Chain and its Implications for the Organization /
Jos Sanchez-Alarcos, Quasar Aviation, Spain; and Elena Revilla,
Instituto de Empresa, Spain...................791 Supporting
Work-Family Amalgamation through E-HRM / Rebecca Nthogo Lekoko,
University of Botswana, Gaborne,
Botswana..........................................................817
Technology, Functionality, and Applicability of Portals in E-HRM /
Stefan Strohmeier, Saarland University,
Germany...........................................................................................823
Using Collaborative Technology in Group Facilitation / Jos-Rodrigo
Crdoba, University of Hull, UK......891 Trans-Disciplinary
Collaboration and Information Systems / Jos-Rodrigo Crdoba,
University of Hull, UK.......855 Knowledge and Organizational
Learning Activity Theory View of E-HR and Open Source, An /
Veronique Guilloux, Universit Paris 12, France; and Michel Kalika,
Universit Paris, France..................... 7 Communities of
Practice / Gonalo Costa, De Montfort University,
UK.........................................................142
Conceptualization and Evolution of Learning Organizations / Baiyin
Yang, Tsinghua University, China.......172
26. Contributions of Social Capital Theory to HRM / Marina
Burakova-Lorgnier, ECE-INSEEC Research Laboratory, University of
Montesquieu Bordeaux 4,
France...........................................................................................................................................203
Increasing Tacit Knowledge Sharing with an HRIS / Milton Mayfield,
Texas A&M International University, USA; Jacqueline Mayfield,
Texas A&M International University, USA; and Stephen Lunce,
Midwestern State University,
USA...................................................................................518
Intellectual Capital Models and their Role within Information
Systems / Francisca Castilla-Polo, University of Jan, Spain; and
Dolores Gallardo-Vzquez, University of Extremadura,
Spain.................................................................547
IT and the Social Construction of Knowledge / Elena Revilla,
Instituto de Empresa-Madrid-Spain, Spain; and Jos Snchez-Alarcos,
Quasar Aviation,
Spain.........................................................................................577
Knowledge Facilitator vs. Knowledge Dictator in Todays
Organizations / Victor C. X. Wang, California State University,
Long Beach,
USA..................................................................592
Knowledge Management Approach to Improving E-Business
Collaboration, A / Sharon Cox, Birmingham City University, UK; and
John Perkins, Newman University College,
UK........................................................................................598
Knowledge Management in Organizations / Mario Prez-Montoro,
University of Barcelona, Spain.............605 Knowledge Management
Systems as a Framework for IT in Knowledge Management / ngel L.
Meroo-Cerdn, Universidad de Murcia,
Spain................................................................................611
Learning Organizations vs. Static Organizations in the Context of
E-HRM / Victor C. X. Wang, California State University, Long Beach,
USA..................................................................617
Relations between Knowledge Acquisition Forms and Sources of Power
in Organization / Yvan Leray, Universit de Bretagne Occidentale,
France................................................................................739
Role of Lifelong Learning in the Creation of a European
Knowledge-Based Society, The / Ana Maria Ramalho Correia, Instituto
Nacional de Engenharia Tecnologia e Inovao (INETI), Portugal &
Univerversidade Nova de Lisboa, Portugal; and Anabela Mesquita,
ISCAP / IPP, Portugal & Universidade do Minho,
Portugal....................................................................................................................775
Social Capital and the Practice Lens Approach / Ray Gibney, The
Pennsylvania State University at Harrisburg, USA; Thomas J.
Zagenczyk, Clemson University, USA; and Marick F. Masters,
University of Pittsburgh,
USA...........................................................................................................................797
Transferring Knowledge in a Knowledge-Based Economy / Lauren
Edelstein Henry, The Pennsylvania State University, USA; and Doris
Lee, The Pennsylvania State University,
USA.................................................................................862
27. Other Trends and Issues in E-HRM Adoption and Success of
E-HRM in European Firms / Eleanna Galanaki, Athens University of
Economics and Business, Greece; and Leda Panayotopoulou, Athens
University of Economics and Business,
Greece..........................................24 Adoption of
E-HRM in Large New Zealand Organizations / Gloria Lau, Victoria
University of Wellington, New Zealand; and Val Hooper, Victoria
University of Wellington, New
Zealand......................................................................31
Considering Call Center Developments in E-HRM / Wendy R. Carroll,
Acadia University, Canada.............191 Diffusion of HRITs Across
English-Speaking Countries, The / Miguel R. Olivas-Lujn, Clarion
University of Pennsylvania, USA & Techolgico de Monterrey,
Mxico; and Gary W. Florkowski, Katz Graduate School of Business,
USA.......................................................................242
E-Government and E-HRM in the Public Sector / Rhoda C. Joseph, The
Pennsylvania State University, Harrisburg, USA; and Souha R.
Ezzedeen, York University,
Canada..............................................................272
Employees and Corporate Social Performance / Punit Arora, Syracuse
University, USA...............................327 HRIS as Drivers
to Introduce Total Quality in HRM / Miguel Blanco Callejo, Rey Juan
Carlos University,
Spain.............................................................................434
Management of the Human Resources and the Quality of the Services,
The / Jos Antonio Lastres Segret, University of La Laguna, Spain;
and Marianglica Cadagan Garca, University of La Laguna,
Spain..............................................................632
Medical IT Systems and Their Effect on Human Resources / Robert J.
Mockler, St. Johns University, USA; and Dorothy G. Dologite, City
University of New York,
USA..................................................................................................................................................649
New Face of Sexual Harassment, The / Barbara A. Ritter, Coastal
Carolina University, USA.......................655 Telemedicine
Barriers / Mara Jos Crisstomo-Acevedo, Jerez Hospital, Spain; and
Jos Aurelio Medina-Garrido, Cadiz University,
Spain............................................................................830
28. xxviii Foreword Technology and the ability to innovate are
increasingly becoming critical requirements in our workplace. The
benefits of information technology extend far beyond productivity
as it is usually understood and measured. Not only can the
application of IT provide better ratios of value created to effort
expended in established processes for producing goods and
delivering services, but it can also reframe and redirect the
expenditure of human effort, generating unanticipated payoffs of
exceptionally high value. The emergence of tools based on the new
information and communication technologies (ICT) is also affecting
businesses working methods. As a consequence, numerous changes are
taking place within the organizational context. For example, the
number of knowledge workers is increasing, divisions between
companies and depart- ments are disappearing, networks are being
created between countries, minority workers are being included, and
workers needs are being recognized. Beyond doubt, organizations are
rapidly and progressively adopting ICT in several and varied ways.
In this sense, a lot has been written about how companies manage
virtual teams, implement electronic commerce prac- tices, automate
work flows, purchase raw material online, or use Web sites to
advertise their services. However, not much has been said about how
IT is also changing traditional human resources management (HRM)
func- tions and practices. This is, precisely, the gap that the
Encyclopedia of Human Resources Information Systems: Challenges in
e-HRM aims to fill. Over its more than 100 articles, the
Encyclopedia brilliantly presents the state of the art of the
adoption