Enabling Digital Transformation Tathagat Varma http://thoughtleadership.in
Enabling Digital Transformation
Tathagat Varma
http://thoughtleadership.in
About me…
• Computer Scientist and Antarctic researcher with Defense Research & Development Org 1991-1995
• Product leader and technologist with Siemens, Philips, Huawei, McAfee and NetScout 1995-2009
• Business leader with Yahoo! R&D and [24]7 Innovation Labs 2009-2014
• Enabling Digital Transformation with leading organizations 2014-
What is “Digital”?
• Not just about technology alone, but creating an agile organization
• Not just limited to IT or one single area but reach everywhere in the org
• Gather business intelligence to improve decision-making
• Aligned to customer needs, products and services are built faster
What is “Transformation”?
• In an ideal world, businesses evolve constantly
• Full-scale change to the fundamentals of a business, even its supply chain
• Adoption of digital technologies could disrupt existing business models
“Digital Transformation”
• HBR: Digital transformation is about reconstructing the firm around digital operating principles, integrating traditional assets to address new challenges and pursue new opportunities.
• MIT Sloan: The use of technology to radically improve performance or reach of enterprises
• Wikipedia: Application of digital technology in all aspects of human society
Digital Enterprise?
Customer Experience
Customer Understanding
Top-line Growth
Customer Touchpoints
Operational Processes
Process Digitization
Worker Enablement
Performance Management
Business Models
Digitally Modified
Businesses
Creation of New Digital
Businesses
Digital Globalization
What is IT’s role?
A “Digital Mindset”?
• Growth Mindset
• Agile Development
• Lean Principles
• Feedback-driven Engineering
• T-shaped Skills
Mindset
Agile Development
http://agilemanifesto.org/
Lean Principles
1. Identify Value
2. Map the Value
Stream
3. Create Flow
4. Establish Pull
5. Seek Perfection
Feedback-driven Engineering
T-shaped Skills
Well-rounded Skills
Customers
“Why”
Technology
“How”
Solutions
“What”
Recap
• Business must transform how they build products and sell to customers
• It can’t be limited to a few pockets, but must encompass the entire enterprise
• Digital enterprise exploits digital technologies to create opportunities
• IT has a pivotal role in enabling digital transformation across the enterprise
Q&A
References
• What is digital transformation?, http://www.theguardian.com/media-network/media-network-blog/2013/nov/21/digital-transformation
• The Nine Elements of Digital Transformation, http://sloanreview.mit.edu/article/the-nine-elements-of-digital-transformation/
• To lead a digital transformation, CEOs must prioritize, http://hbr.org/2017/01/to-lead-a-digital-transformation-ceos-must-prioritize
• Digital Transformation, http://www.capgemini-consulting.com/digital-transformation