Technology empowers every modern enterprise and impacts the day-to-day experience of people at work. Understanding how your employees use tech at work and tapping into their emotions can increase adoption and engagement, boost productivity, and in turn enhance your customers’ experience. Business leaders understand this and say they’re choosing technology with their people in mind. PwC’s latest Technology at Work survey of more than 12,000 fulltime employees reveals that employees disagree – and offers tips for aligning tech to employee needs. Fears over losing a technological edge have risen sharply of CEOs are worried about the speed of technological change 44% of CEOs are worried about the availability of key skills 80% 46% of employees Today’s workforce is ready to invest time to upgrade their technology skills... 50% of staff 64% of managers Empower Your Employees to Do Their Best Work Even supervisors say their experience with technology is lacking of supervisors feel overwhelmed by technology at work 46% of supervisors say they spend more time getting technology to work than they would like 61% Employees’ take on tech is different from their leaders of C-suite executives say their company pays attention to people’s needs when introducing new technology of staff say the same A whopping 90% While only 53% Yet only 50% of staff and 64% of managers are satisfied with the resources available to learn new technology While 46% of employees say their company doesn’t value tech-savvy employees THE GOOD NEWS: Giving employees a great tech experience aligns directly with executive goals • Improve user adoption and performance • Drive better customer experience • Support the organization’s strategy • Get more work done, faster • Work how and where they want • Balance self-service options with human interaction • Advance their most important work Executives: Employees: Copyright © 2019, All rights reserved. Oracle is a registered trademark of Oracle and/or its affiliates. Other names may be trademarks of their respective owners. Sources: PwC 2018 Tech At Work Survey, PwC 21st CEO Survey: Talent LEARN HOW TO EMPOWER YOUR EMPLOYEES TO DO THEIR BEST WORK Download Unleashing your Employees Potential, an executive overview of PwC’s 2018 Technology at Work Survey