Employing Cognitive Computing to Advance Program Effectiveness © 2016 IBM Corporation 1
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Employing Cognitive
Computing to Advance
Program Effectiveness
© 2016 IBM Corporation 1
Introducing Watson
© 2016 IBM Corporation
Watson Health will serve as a catalyst to
improve and save lives of people around
the world, and lower health and human
services costs through the power of
cognitive insights.
© 2016 IBM Corporation 4
Cognitive systems democratize innovation by scaling knowledge
Analytics Cognitive
Information
Knowledge
Data
Sensors
Common Sense
Dilemmas
Morals
Compassion
Imagination
Dreaming
Abstraction
Generalization
Natural
Language Pattern
Identification
Locating
Knowledge Machine
Learning
Eliminating
Bias Endless
Capacity
Humans excel at:
Cognitive systems excel at:
A new partnership between humans and
technology
© 2016 IBM Corporation 5
Watson, a cognitive system
Learns
Decisions made by leading
experts feed the engine. Watson
learns & improves over time.
Understands
Watson can read & understand
documents & data – both
structured & unstructured –
at a massive scale.
Reasons
Watson searches & analyzes
data, returning evidence-
based recommendations.
© 2016 IBM Corporation 6
© 2016 IBM Corporation 7
Page 8 IBM Watson Health
Using Cognitive to impact Healthcare
Memorial Sloan Kettering Partners with Watson
A team of physicians and researchers drew “from an
impressive corpus of information, including MSK curated
literature and rationales, as well as over 290 medical
journals, over 200 textbooks, and 12 million pages of text,”
so that Watson could understand the field of medicine
generally, and oncology in particular.
IBM and Boston Children’s
Hospital are collaborating to
apply IBM’s Watson cognitive
platform to help clinicians identify
possible options for the diagnosis
and treatment of rare pediatric
diseases. In an initial project
focused on kidney disease,
Watson will analyze the massive
volumes of scientific literature
and clinical databases on the
Watson Health Cloud to match
genetic mutations to diseases
and help uncover insights that
could help clinicians identify
treatment options.
Cleveland Clinic
HHS Programs have a clear set of processes
Identify Assess Respond Manage Measure
• Identify
clients
• Verify
Identity
• Provide
information
& options
• Assess
priority,
complexity
& risk
• Consider
social
context
• Identify
optimal
outcomes
• Determine
eligibility &
entitlement
• Identify
benefits and
services to
meet
outcomes
• Create &
manage
outcome
plan
• Manage
delivery of
benefits
and
provider
payments
• Measure
program
success
• Analyze future
policy needs
Cognitive capabilities can be applied at each process step to better
engage, discover and decide
© 2016 IBM Corporation 9
Aspiranet Continuum of Services
Core Programs:
▪ Adoption
▪ Behavioral Health
▪ Family and Community Services
▪ Foster Care
▪ Intensive Home-Based Services
▪ Residential
▪ Transitional-Aged Youth
Client Base
▪ 22,000 Children, Youth, and Families Annually
Transitional-Aged Youth
▪ Exiting Foster Care
▪ Young Adults, 18-26
▪ Collaborative Care Management
▪ Housing▪ 250 Apartments
▪ Employment
▪ Education
▪ Life Skills
▪ Family and Community Connection
Watson Care Management
▪ Pilot Proof of Concept TAY
▪ Integrated Care Management
▪ Evolving Needs of Health and Human Service
Programs
▪ Collaborative Person-Centered
▪ Replace Transactional Features of Existing Case
Management
▪ Cloud-Based Solution
▪ Design and Functionality
Cognitive Care Management
▪ Natural Language Inquiry of Unstructured
Data
▪ Lease and Rental Agreements
▪ User Interface
▪ Access to Analytics
▪ Client Portal Access
▪ HealthShack
Two Youth Ambassadors who
participated in the Health Shack
2.0 Sustainability Project
Melanie S., Age 21
Antoinetta B., Age 20
HealthShack
But of course, we will still need humans…..
© 2016 IBM Corporation 18
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