Employees Hand Book - SAR GROUP

INDEX

Welcome Message

About Leadership Team

SAR Group Companies

HR Procedures

o Office Procedures

o Code Of Conduct

o Dress Code Policy

o Leave Rules

o Employee Birthday Policy

o Marriage Anniversary Policy

o Mediclaim& Personal Accidental Insurance

Joining Kit SAR GROUP

MESSAGE

Dear

We would like to welcome you to SAR.

We are excited to have you on board and trust that this letter finds you equally excited about your new

assignment with us.

SAR is a customer focused, value driven empowered Group and we are keen to utilize your skill set to

make this belief even stronger. As a company we intend building SAR as a Young, Innovative and

Vibrant enterprise, which is looked upon by consumers and industry as a key player.

Together lets build a High Energy and Motivated Work Environment to embark on this journey of success.

We welcome you on board once again and look forward to a long mutually winning association.

Best wishes for a great career with SAR.

Team HR

ABOUT MANAGEMENT

Mr. Rakesh Malhotra (Founder):

Rakesh studied to be an engineer and after a brief stint in the industry decided to become an entrepreneur

who built Luminous Power Technologies from scratch. After selling it to Schneider Electric he decided to

start all over again. He is incubating a number of new businesses Telecom, Water, Renewable Energy and

logistics. He has also set up an India focused VC fund with an anchor investment commitment of USD 30

million. He brings strong capabilities in technology, manufacturing, supply chain, distribution and brand

development, besides a very deep understanding of entrepreneurial environment in the country.

Mr. Navneet Kapoor (Chairman)

Navneet after his engineering joined Rakesh Malhotra and together with him helped build Luminous Power

Technologies. In the last 20 years he has across functional areas including procurement, supply chain,

production, and project management and emerged as a powerful business leader.

He is today working along with Rakesh Malhotra to take the SAR group to new heights.

Leadership Team

Mr. RS RAJAN

With a career spanning 30 years Rajan has worked in the water, engineering and chemicals industry

across sales operations, marketing and manufacturing. He has successfully built profitable businesses,

created winning teams and mentored leaders in Eureka Forbes, Modi Group, ITC and Ion Exchange. He

has successfully introduced and established brands such as Aquaguard, Zero-B, Indion, Hoover, Scotch

Guard and Wills NBG. . He is a Bachelor of Science and a MBA in Marketing.

Rahul Goel

A seasoned professional with over 19 years of experience in Telecom and professional audio industry, he

has an exemplary track record of building successful and professional brands like INQ Mobile Videocon,

Sony Ericsson and Motorola. He has established sales organisations and conceptualized and executed

multi0ple sales and retail management programs targeting both trade and consumers. Rahul has done

MBA in sales and marketing and B.E in electronics & telecommunications.

Atul Jalota

Atul has 20 years of experience in Corporate Finance, Investment Banking and Operations. Atul was a co-

founder of a software product company in the Telecom Billing Domain which grew to over 500 people and

revenue of USD 30 Mil within 10 years of inception. Atul is a Chartered Accountant and has earlier worked

with leading Indian business houses and a multi-national investment bank.

Alankar Mittal

Over 17 yrs Experience in Sales, Marketing, Channel & After Sales Service Management having worked

with various Organizations like Vintron Informatics Ltd, Microtek International Pvt. Ltd, Kobian Singapore

Pvt Ltd.-MNC, Luminous Power Technologies Pvt. Ltd.

Experience of Many industries / trades like IT hardware, Power Back Up solutions, Diesel Gensets, Home

Electrical, Water purifier, Mobile devices and Mobile Accessories. Possess expertise in creating channel and

driving sales.

Paresh Pradhan

Over 20 years of experience in different domains of Human Resources and Strategic planning having

worked with various renowned companies and LETS. He is an Engineer by Education and certified Life

Coach.

SAR GROUP COMPANIES

Livguard

Telecom

Wynn Digital Devices Pvt. Ltd.

Fly Mobiles Pvt. Ltd.

Luminous Mobile Accessories Pvt. Ltd.

World One Solutions Pvt. Ltd.

Water

Luminous Water Technologies Pvt. Ltd.

Clean Tech

Navitas Green Fuel Pvt.Ltd.

Navitas Green Power Pvt. Ltd.

Lectrix Motors Ltd.

Real Estate

Navitas Developers Pvt. Ltd.

Other Companies

Ncubate Capital Partners Pvt. Ltd.

GBES Distributions Pvt.Ltd.

SAR Capital Pvt. Ltd.

Ncubate Venture Labs

LETS Engg.& Tech. Services Pvt. Ltd. Ncubate India Services Pvt. Ltd. Ncubate Logistics & Warehousing Pvt. Ltd.

HR POLICIES &PROCEDURES

OFFICE PROCEDURES

Working Hours

The normal working hours for employees shall be eight hours per day plus half an

Hour lunch break.

Corporate Office Timings

Starting from 9:30 a:m with a provision of lunch break for half an hour.

Working Days : All six days of the week

Branch Office

9.30 am to 6.00 pm

Working Days : All six days of the Week

Plants

As per the Factory Act.

Working Days : All six days of the Week

Lunch Hours All locations

Lunch break shall be of half hour duration.

Slots:

01.00 pm to 1.30 pm

1.30 pm to 2.00 pm

a) Public Holidays

National & Festival Holidays to be observed by the Company.

b) Absence

Employees are expected to be at work each day as per schedule. In case of sickness or an

emergency, the manager concerned should be notified within two hours of starting time on that

day. Continuous absence will lead to absence.

c) Change of address and telephone

All employees are expected to notify their Manager and the HR Department when there is a change

in address or telephone number within two weeks of occurrence.

d) Attendance

All employees shall report for duty latest by the time mentioned in WORKING HOURS or as

notified by the company from time to time.

No employee should leave the office without permission or sanction of his/her immediate superior.

However, under all circumstances the manager concerned should have approved the absence.

Out-Door duty

While going out of office on official work, an OD slip is to be filled in and got signed by the

authority concerned and sent to the Front Office. In case the employee is detailed for out-door duty

after the days work, then OD slip is to be submitted to the Front Office Executive on the day of

return from OD.

e) Probation

All employees with Assistant Manager & below designation shall be on probation for a period of six

months from the date of his/her joining duties. On completion of probation and subject to his/her

performance being found satisfactory, employee shall be confirmed through a letter to this effect,

issued by the Business/Head Human Resource.

f) Retirement

All employees shall retire on the attainment of 58 years unless specially required by the company

in writing to continue in service beyond this age. The retirement would be effective from the last

day of the month in which they complete 58 years of age.

g) Notice Period

During Probation

The employee can leave service of the Company by giving any notice in writing or basic salary as

notice pay in lieu thereof. Similarly, the Management may terminate the services of an employee

by notice or (basic salary) in lieu thereof.

CODE OF CONDUCT

1. All employees shall be at work in the establishment at the time fixed and notified by the

management. An employee attending late shall be liable to be treated as absent.

2. Any employee who has been on sick leave in cases of ailments exceeding three days leave shall

resume duty only after he/she is declared fit by a medical practitioner.

3. All employees are strongly encouraged to make a distinction between official company business

and personal interests. For instance company material, equipment, tools, etc. are not for personal

use.

4. Employees should avoid actions which damage the reputation of the company.

5. Whenever an employee is invited to deliver speeches and attend meetings in relation to his official

duties, he should first take approval from the Management by making a written request to the

Corporate HR.

6. The SAR Group employees should avoid accepting gifts / favors in kind or cash from its Vendors /

Associates / Service Providers etc.

7. An employee is required to be conscious of time and cost issues and ensure no misuse of the same.

8. The following acts and omissions on part of an employee shall amount to misconduct as per the

standing orders/or otherwise :

Willful insubordination or disobedience, Going on an illegal strike or abetting, aiding/instigating or acting in furtherance thereof, Willful slowing down in performance of work, Engaging in trade within the premises of the Establishment, Drunkenness or disorderly behaviour during working hours, Act subversive of discipline False claims/declarations (on non-compensation heads). Misuse of power / authority for personal gains. Taking out any property/document of outside the premises without prior approval of the

competent authority.

Guilty of sexual harassment as defined in, The Sexual Harassment of Women at Workplace (Prevention, Prohibition And Redressal) Act 2013.

9 For misconduct committed by an employee, the Company shall inflict any of the following

punishments:

Warning Suspension Discharge Dismissal

The rules applicable to the employee of SAR have been framed with a view to govern the terms and

conditions of the employees consequently, they can be altered/amended/modified/cancelled or new rules

added from time to time.

DRESS CODE

Our Company objective is to allow our employees to work comfortably in the workplace. Yet, we still need

our employees to project a professional image for our customers, potential employees, and community

visitors. Business casual dress is the standard for this dress code.

Even in a business casual work environment, clothing should be ironed and never wrinkled. Torn, dirty, or

frayed clothing is unacceptable. All seams must be finished. Any clothing that has words, terms, or

pictures that may be offensive to other employees is unacceptable.

The dress code Details and guidelines are mentioned below:

Monday to Friday : Smart Formals

Saturday : Smart Casuals

WOMEN

A formal suit, Smart pants, Saree is most appropriate.

Accessories should be kept simple. Basic jewelry and makeup help to present a professional look.

MEN

Smart Shirt and pant.

Solid colors and tighter woven fabrics are safer than bold prints or patterns.

Wear polished shoes.

Other Guidelines:

Neatly trimmed hair

Conservative makeup

No runs in stockings

No missing buttons, crooked ties

Your appearance should enhance your presentation, not overwhelm it.

LEAVE RULES

Leaves shall be determined for the calendar Year (Jan to Dec).

National Holiday-3, Festival-7

a) Casual Leave (8)-:

Maximum of two casual leave can be availed at a time. Unutilized casual leaves shall lapse at the

end of the year. Casual leave cannot be clubbed with any other type of Leaves. Casual leave shall

be credited at the beginning of the calendar year. In case an employee takes casual leaves on

suffix and prefix of any weekly off / paid Holiday, it shall be counted as casual leave. Half day

casual leave shall be sanctioned in case of emergency. CL Shall not be encashed in any case

b) Sick Leave(10)-:

Sick leave of more than two days shall be allowed on submission of medical certificate of a

Registered Medical Practitioner. The Company reserves the right to get the employee examined by

its own physician to verify the Medical Certificate /Report submitted by the employee. All

Holidays/Weekly offs falling between shall not be counted as sick leaves. Sick Leave shall be

credited at the beginning of the year. Sick leaves shall not be enchased in any case. Unavailed sick

leave will be accumulated and carried forward to next year and can be accumulated to a maximum

of 30 (Thirty) days.

c) Earn Leave(18):

EL can be availed in maximum of three parts in a year on prorated basis and each part should not

be less than 3 days. Sanctioning of leaves shall be at the discretion of Departmental Head. Un-

availed leave can be accumulated to a maximum of 180 days. The EL over and above 60 days can

be encashed at the end of each calendar year. The employees not opting for encashment at the

year-end can accumulate ELs up to 180 days. The ELs over and above 180 days, shall lapse

automatically. The intervening weekly off shall not be counted as EL. If an employee leaves the

services of the Organization by way of superannuating or resignation or termination, the Un-

availed Earned Leave shall be encashed.

d) Short Leave-:

Authorized absence from work for duration of up to 2 hours shall be construed as short leave.

Short leave is permissible for a maximum of 2 occasions in a calendar month. The short leave will

be approved by the respective Head of department.

Leave Without Pay

Leave without pay may be allowed only in case of emergency, but at the sole discretion of the

management. Employees going on such leave shall have to produce sufficient proof acceptable to

their respective head. All Holidays/ Weekly off falling in between the leave without pay period shall

be counted as leave without pay.

Maternity Leave

All female employees after have worked with the Organization for a Minimum of 12

months will be entitled to avail Maternity of 90 days with full pay. Maternity Leave can be claimed

once during the tenure of service with SAR Group. Maternity leave and benefit shall be granted as per

the Maternity Benefit Act to women employees not covered under ESI Act. For women employees

covered under ESI Act, the maternity leave and benefit shall be granted as per the provisions of the

ESI Act. For both the cases, leave is allowed for a maximum of 12 weeks. In addition, the leave can

be extended up to a maximum of 30 days for sickness/illness related with pregnancy, subject to

attending Doctors certification. Employee will have to apply in advance for grant of maternity leave.

Leave while on probation

On probation only 6 CL Leaves will be applicable for 6 months.

Paternity Leave

Paternity leave of 7 days shall be granted to the male employees blessed with a child subject to

production of documentary evidence of his wifes delivery. Intervening weekly off is included.

Procedure:

a. All employee willing to take leave shall apply in writing in the prescribed format with complete

details i.e. nature of leave; contact address during the leave period along with contact telephone

number (if any) etc., to his/her departmental head

b. For taking earned leave for more than 15 days prior information in advance by 10 days is

required before proceeding on leave

c. For casual leave and sick leave, an employee has to intimate Front Office and /or his

departmental head of his/her illness/casual work not later than 11 AM, telephonically or by any

other means convenient to him. He/She, however immediately on reporting for duty shall submit

the prescribed leave application form duly authorized to HR Department for getting the leave

regularized.

d. The Employee after getting his /her leave approved shall give the application to the HR

department for marking in the relevant registers and records In the absence of approved leave the

HR Department shall treat the period of absent leave without pay.

BIRTHDAY POLICY

Objective:

The policy is framed to extend best wishes and facilitate enjoyment on the occasion of an employees

birthday

Eligibility: All employees on the roll of the Company.

Entitlement: Half day special leave on the birthday.

Procedure:

Corporate shall hand over/Send a birthday card/Chocolate along with a rose bud to the employee on his/ her birthday.

A cake along with high tea will be arranged once a month (Preferably Third Saturday) to celebrate the birthdays of all employees falling within that month.

MEDICLAIM AND PERSONAL ACCIDENTAL INSURANCE

Mediclaim policy:

The medical coverage is done by ICICI Lombard for all the employees including their families (Please note

family includes Self, spouse and children).The scheme covers:

(Family Floater) : The details of the coverage is as under:

Upto Manager: Rs.1 Lac

Sr. Manager to DGM: Rs.2Lac

GM and above: Rs.5 Lac

The Mediclaim cards (Cashless cards) along with the list of Hospitals will be sent to the employee

thereafter.

The employees covered under ESI Act will not be eligible for Group Mediclaim Insurance

Personal Accidental Insurance:

All the employees are covered under the bracket of Rs.3 Lacs for accidental insurance.

The employees covered under the ESIC shall be eligible for Group Personal Accident Insurance.

We wish you Good Luck for your stay in the SAR Group with the hope that your career grows with us

manifold.

------------------------------X-----------------------------------

SAR Group

CALL USAGE CLASSIFICATION

Category LEVELS

Positions

HO & Sales Service

HO Cell Usage Limit

Zonal Offices Cell Usage Limit

HO Cell Usage Limit

Zonal Offices Cell Usage Limit

Top Management

UC MD/CEO

President / COO

Senior Management

M-1

Sr. / Vice President / Asst. Vice President

Actual

Sr. / Vice President / Asst. Vice President

Actual

M-2

Sr. General Manager/ General Manager

3000 GM 3000

Sr. General Manager/ General Manager

3000 DGM 3000

M-3

Dy.General Manager / Asst. General Manager

2500 DGM 3000

Dy.General Manager / Asst. General Manager

2500 AGM 2500

Middle Management

L-1 Sr. Manager

2000 AGM/RSM 2500 Sr. Manager

2000

L-2 Manager 1500 ZM/Sales Manager

2000 Manager 1500 Regional Service Manager

1500

L-3 Dy. Manager

1000 Sr. ASM 1500 Dy. Manager

1000

Zonal Service Manager / Zonal Comml. Manager / DM Accounts

1000

L-4 Asst. Manager

750 ASM/Assistant Sales Manager

1500 Asst. Manager

750

Service Manager/ TRC Incharge/ T&TS Incharge/ Area Manager - Service

750

Junior Management

L-5 Sr. Executive / Sr. MT

500 TSM/ Sr. Sales Executive

1000 Sr. Executive / Sr. M.T.

500

AM - Mktg/ AM-PR-CC / Asst. Mgr- Service

500

L-6 Executive / MT/ Supervisors

500 TSI/ Sales Executive

1000 Executive / MT

500 Sr. Service Engineer

500

Staff L-7 Sr. Assistants

300 RSO 750 Sr. Assistants

300

Service Engineer/Store Incharge/ Co-ordinator

500

L-8 Assistants 0 ISP 0 Assistants 0