Top Banner
IINTRODUCTION EMPLOYEE WELFARE Employee welfare defines as “efforts to make life worth living for workmen”. These efforts have their origin either in some statute formed by the state or in some local custom or in collective agreement or in the employer’s own initiative. •To give expression to philanthropic and paternalistic feelings. •To win over employee’s loyalty and increase their morale. •To combat trade unionism and socialist ideas. •To build up stable labor force, to reduce labor turnover and absenteeism. •To develop efficiency and productivity among workers. •To save oneself from heavy taxes on surplus profits. •To earn goodwill and enhance public image. •To make recruitment more effective (because these benefits add to job appeal).Welfare includes anything that is done for the comfort and improvement of employees and is provided over and above the wages. Welfare helps in keeping the morale and motivation of the employees high so as to retain the employees for longer duration.The welfare measuresneed not be in monetary terms only but in any kind/forms.Employee welfare includesmonitoring of working conditions, creation of industrial harmony through infrastructure for health,industrial relations and insurance against Employee welfare as a tool of industrial harmony Page 1
71

Employee Welfare by Cyberspot Project Help Line Aligarh Mukesh Sharma

Sep 05, 2014

Download

Documents

Mukesh Sharma

complete BBA Project Report on employee welfare
Welcome message from author
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
Page 1: Employee Welfare by Cyberspot Project Help Line Aligarh Mukesh Sharma

IINTRODUCTION

EMPLOYEE WELFAREEmployee welfare defines as “efforts to make life worth living for workmen”. These efforts have their origin either in some statute formed by the state or in some local custom or in collective agreement or in the employer’s own initiative.

•To give expression to philanthropic and paternalistic feelings.

•To win over employee’s loyalty and increase their morale.

•To combat trade unionism and socialist ideas.

•To build up stable labor force, to reduce labor turnover and absenteeism.

•To develop efficiency and productivity among workers.

•To save oneself from heavy taxes on surplus profits.

•To earn goodwill and enhance public image.

•To make recruitment more effective (because these benefits add to job appeal).Welfare includes anything that is done for the comfort and improvement of employees and is provided over and above the wages. Welfare helps in keeping the morale and motivation of the employees high so as to retain the employees for longer duration.The welfare measuresneed not be in monetary terms only but in any kind/forms.Employee welfare includesmonitoring of working conditions, creation of industrial harmony through infrastructure for health,industrial relationsand insurance against disease,accident and unemployment for theworkers.Labour welfare entails all those activities of employer which are directed towards providingthe employees with certain facilities and services in addition to wages or salaries.

Labour welfare has the following objectives:

•To provide better life and health to the workers

•To make the workers happy and satisfied •

Employee welfare as a tool of industrial harmony Page 1

Page 2: Employee Welfare by Cyberspot Project Help Line Aligarh Mukesh Sharma

To relieve workers from industrial fatigue and to improve intellectual, cultural andmaterial conditions of living of the workers.

The basic features of labour welfare measures are as follows:

•Labour welfare includes various facilities, services and amenities provided toworkers for improving their health, efficiency, economic betterment and social status.

•Welfare measures are in addition to regular wages and other economic benefitsavailable to workers due to legal provisions and collective bargaining

•Labour welfare schemes are flexible and ever-changing. New welfare measures areadded to the existing ones from time to time.The very logic behind providing welfare schemes is to create efficient, healthy, loyal andsatisfied labor force for the organization. The purpose of providing such facilities is to maketheir work life better and also to raise their standard of living. The important benefits of welfare measures can be summarized as follows:

•They provide better physical and mental health to workers and thus promote a healthywork environment

•Facilities like housing schemes, medical benefits, and education and recreationfacilities for workers’ families help in raising their standards of living. This makesworkers to pay more attention towards work and thus increases their productivity.

•Employers get stable labor force by providing welfare facilities. Workers take activeinterest in their jobs and work with a feeling of involvement and participation.

•Employee welfare measures increase the productivity of organization and promotehealthy industrial relations thereby maintaining industrial peace.The concept of human resource management has grown out of evolution in India, which passed through various phases of development. In the beginning of the century, the initialconcern was on ending the exploitation in what was the “Sweated Industries”. Because of this, legislative measures were initiative by the state to protect employees against exploitation by their employees. The development of welfare service in industries begin in the U.K in thelate 20th century, when there was no concern for welfare state and working conditions wereappalling.Any work whether manual or mental undertaken for a monetary consideration is calledlabour. Productivity of labor is an effective instrument for economic development. The whole economic condition of

Employee welfare as a tool of industrial harmony Page 2

Page 3: Employee Welfare by Cyberspot Project Help Line Aligarh Mukesh Sharma

the country depends upon increase of the productivity of labor and themanagement has to assume possible ways without an efficient labor force, capital investment better management, better technology the natural resources are the factors essential for production. They have their own attributes and aspirations which if handled properly lead tothe success of industries and growth of economy.Welfare of labour has vital significance for any country both from national and international point of view; the prosperity of the nation depends on the proper solutions of industry labour.If a country takes least cooperation of labour for production purpose, it may lead todistortion.Welfare activities and fulfilling their basic needs to improve the economic conditions of labour to secure social justice and equity, reduce the industrial unrest and to improve labour productivity.Labour welfare is very important in public sector organization as lakhs of workers areemployed in them.In a welfare state where the philosophy of socialistic pattern of society is followed, it isimperative to have a contended labor force.Hence in view of the importance of labour welfarean attempt made in this study to enquire in to the social security and welfare activities in NTPC

EMPLOYEE SAFETY

Safetyis the state of being "safe" (fromFrenchsauf), the condition of being protected against physical, social, spiritual, financial, political, emotional, occupational, psychological,educational or other types or consequences of failure, damage,error ,accidents,harmor any other event which could be considered non-desirable. This can take the form of being protected from the event or from exposure to something that causes health or economicallosses. It can include protection of people or of possessions.A top priority for any employer should be to take the time and initiative to help protect their employees. If an employee becomes injured at work, your business may suffer.Most employees have the expectation that their workplace will offer a safe environment inwhich to do work. Some workplaces are safer than others just as some occupations offer more safety than others. Workplace safety ranks high on the list of goals for most workplaces.Employers care about employee safety.Safety is generally interpreted as implying a real and significant impact on risk of death,injury or damage to property. In response to perceived risks many interventions may be proposed with engineering responses and regulation being two of the most common.System safetyandreliability engineeringis an engineering discipline. Continuous changes in technology, environmental regulation and public safety concerns make the analysis of complexsafety-criticalsystems more and more

Employee welfare as a tool of industrial harmony Page 3

Page 4: Employee Welfare by Cyberspot Project Help Line Aligarh Mukesh Sharma

demanding.A knowledge of the literature, the standards and custom in a field is a critical part of safetyengineering. A combination of theory and track record of practices is involved, and track record indicates some of the areas of theory that are relevant. (In the USA, persons with astate license in Professional Engineering in Electrical Engineering are expected to becompetent in this regard, the foregoing notwithstanding, but most electrical engineers have noneed of the license for their work.)Safety is often seen as one of a group of related disciplines: quality, reliability, availability,maintainability and safety. (Availability is sometimes not mentioned, on the principle that itis a simple function of reliability and maintainability.) These issues tend to determine thevalue of any work, and deficits in any of these areas are considered to result in a cost, beyondthe cost of addressing the area in the first place; good management is then expected tominimize total cost.

Machinery and Machine GuardingMachines in the workplace can pose operating hazards. From minor cuts and abrasion toserious lacerations, exposure to machine operations can be determinent to life, health and productivity.It is highly recommended that you purchase machinery equipped with guarding or that theguards on existing equipment left intact and employees be trained to use them.

In addition to adequate machine guarding, also consider the following:

•Employees should be trained in the start up, operation and shutdown procedures of allequipment.

•All equipment should be inspected for possible operating hazards before each use.Questionable equipment should not be used and should be reported to management.

Unavoidable circumstances and complications can occur with the machinery.Employees should be trained in:

•Service and maintenance of machinery

•Lockout/tagout procedures

Employee welfare as a tool of industrial harmony Page 4

Page 5: Employee Welfare by Cyberspot Project Help Line Aligarh Mukesh Sharma

Personal Protective Equipment (PPE)When the workplace hazards cannot be eliminated or reduced, personal protective equipmentmay be necessary. PPE does not eliminate a hazardous situation; it simply creates a protective barrier between the employee and the hazard. Equipment can be in the form of:

•Safety glasses or goggles

•Gloves

•Boots

•Hearing protection

•RespiratorsPrevention of accidents is an objective which requires Zero explanation.The costs of accidents are enormous in suffering to the injured, in reduction or loss of earnings, in disabilities and incapacities which afflict those involved and in compensation,insurance and legal costs, in lost time, filling in reports and attending to enquiries, and inspoilage of materials, equipment and tools to management.Accidents are the consequence of two basic factors: technical and human. Technicalfactors include all engineering deficiencies, related to plant, tools material and general work environment Human factors include all unsafe acts on the part of employees. An unsafe actis usually the result of carelessness.Young and new employees, because of their difficulty in adjusting to the work situation and to life in general, also have many more accidents than do old and natureworkers.

LimitationsSafety can be limited in relation to someguaranteeor a standard of insuranceto the quality and unharmful function of an object or organization. It is used in order to ensure that theobject or organization will do only what it is meant to do.It's important to realize that safety is relative. Eliminating allrisk , if even possible, would beextremely difficult and very expensive. A safe situation is one where risks of injury or property damage are low and manageable.

Employee welfare as a tool of industrial harmony Page 5

Page 6: Employee Welfare by Cyberspot Project Help Line Aligarh Mukesh Sharma

Objectivies1.To study and understand various standards, systems and practices being followed in NTPC Ramagundam Super Thermal Power Station.

2.To study the Employee Welfare & safety measures of organization and various participative welfare & safety forums.

3.To analyse the welfare & safety measures of the employees in the organization and alsoto find out the root causes of dissatisfaction of employees regarding welfare & Safety andrecommend remedial measures to prevent recurrence.4.To suggest possible improvements ...…to make the environment safe.to make the work life of employees happy.to fulfill employees welfare needs .to make the equipment safe.to create safety awarenessto minimize accidents.

Employee welfare as a tool of industrial harmony Page 6

Page 7: Employee Welfare by Cyberspot Project Help Line Aligarh Mukesh Sharma

COMPANY PROFILE

INTRODUCTION ABOUT NTPC:

ORIGIN OF NTPC

NTPC was incorporated in November 1975 with the main objective of planning promptingand organizing on integral development of thermal power in the country. The companystarted functioning in March 1976.

ABOUT NTPCEnergy is an important parameter in the overall economic development activity of anycountry. It has become synonymous with the progress in all fields of activities.Power is the single factor, which changed the way of living. The National Thermal Power Corporation Limited, established in November 1975, has become the most importantinfrastructure input for improving the standard of living to meet the growing demand and tofulfill the needs of the country. Just in 32 years, this company has grown to be the largest producer of power in the country.

NTPC ORGANIZATION AND FUNCTIONSThe original design is one of the main factors, which ultimately determine theeffectiveness of an enterprise. The broad of directors is the supreme policy making body,which give the direction to the activities of the organization. The head of this board is thechairman & managing director who is also the full time chief executive of the company.The basis divisions, which are accountable to CMD, are1.Technical and engineering division2.Corporate commercial division3.Operation services division4.Corporate human resource division5.Corporate project division6.Corporate finance division 7.Vigilance division

NTPC VISION“A WORLD CLASS INTEGRATED POWER MAJOR, POWERING INDIA’S GROWTH WITHINCREASING GLOBAL PRESENCE”

Employee welfare as a tool of industrial harmony Page 7

Page 8: Employee Welfare by Cyberspot Project Help Line Aligarh Mukesh Sharma

NTPC MISSION“DEVELOP AND PROVIDE RELIABLE POWER, RELATED PRODUCTS AND SERVICES ATCOMPETITIVE PRICES, INTEGRATING MULTIPLE ENERGY SOURCES WITH INNOVATIVE ANDECO-FRIENDLY TECHNOLOGIES AND CONTRIBUTE TO SOCIETY”

CORE VALUESoBUSINESS ETHICS

oCUSTOMER FOCUS

oORGANIZATIONAL&PROFESSIONAL PRIDE

oMUTUAL RESPECT&TRUST

oINNOVATION&SPEED

oTOTAL QUALITY FOR EXCELLENCE

'MAHARATHNA' CompanyThe common minimum programme of the Govt. States, inter-alia, that Govt. willidentify public sector companies that have comparative advantages and support them in their drive to become global giants. In personal of these objectives, the Govt. has decided to grantthe enhance autonomy and delegation of powers. Govt. of India, Dept. of Public Enterprises,Ministry of Heavy Industries & Public Enterprises conferred Maharatna status to NTPC on19th May, 2010.The grant of autonomy to the Board of Public Sector Enterprises is specific to the 9Enterprises identified by the Govt., BHEL, BPCL, HPCL, IOC, IPCL, NTPC, ONGC, SAILand VSNL

NTPC' sNew Tagline – "Transforming Lives"

Shri P. Umashankar , Secretary (Power) Govt. of India unveiled the new tagline of NTPC"Transforming Lives" in the presence of NTPC Board of Directors on May 17, 2010.

Employee welfare as a tool of industrial harmony Page 8

Page 9: Employee Welfare by Cyberspot Project Help Line Aligarh Mukesh Sharma

Core Sector

In order to ensure energy and security, the company has launched much lateral backward andforward integration making it an integrated Power Major with interests in:1.Hydro Power 2.Captive coal Mining3.Oil and Gas exploration

Power Distribution and Trading through its subsidiaries NTPC Electricity Supply CompanyLtd. And NTPC Vidyut Vyapar Nigam Ltd.,

WELFARE & SAFETY ORIENTED COMPANYThe NTPC Township is like a ‘mini-India’, where people from various regions,religions, and languages are living in harmony. A well laid out township has been constructedon a 900-acre land between NTPC Ramagundam and Godavarikhani, which houses over 2000 families.It is equipped with quality amenities like schools, Junior colleges, recreation centers,hospital, shopping complex, post office, banks, and places of worship. Well-designed park add aesthetic value to the township. Jyothinagar is spreading its splendor of light to itssurroundings.

Corporate social responsibilityAs a responsible corporate citizen, the company is committed to the protection of environment, making conscious efforts to preserve the ecology near its plants, as part of it’s aforestation drive on a large scale; NTPC has planted over lacs of trees in and around thestation. Under the CSR-CD foundation would establish a Development Center for physicallychallenges persons with a view to facilities economic self-Reliance, and also distributedartificial limbs, calipers, tri-cycles and wheel chairs to physically challenged persons.Comprehensive CSR policy has developed and NTPC Foundation set up to make up projectsfor the benefit of physically handicapped, for preservation of national monuments, for dealingwith natural disasters and calamities etc.

RAMAGUNDAM SUPER THERMAL POWER STATIONS (RSTPS) NTPC was setup in 7th Jan. 1975 to establish large generating to strong the regional girds.Ramagundam Super Thermal Power Project had an approved investment of

Employee welfare as a tool of industrial harmony Page 9

Page 10: Employee Welfare by Cyberspot Project Help Line Aligarh Mukesh Sharma

Rs.2059.22Crores RSTPS in the interior of Andhra Pradesh. November 14th 1978, suddenly the sleepy village RAMAGUNDAM becomes thesense of hectic activities. Barricades & welcomes arches were created all the among the roadleading to what in now the site of 2600 MW power station.Third in the series super Thermal power station set up by NTPC Ramagundamis situated in the interiors of ANDHRA PRADESH on the banks of GODAVARI RIVER inKarimnager Dist of TELANGANA REGION, just across the cold pitheads of theSINGARENI COLLIERIES.Ramagundam has been rising at this time & earned the proud destination of being theonly station in the country to commission all the six units ahead of schedule, constructed at acost of Rs. 1702 corers, the station has been one of the largest recipients of the World Bank.Its project implementation & financial control has earned a path from the World Bank Ramagundam can be considered as the school for construction of “Power Projects”. Themajor External financing sources are IBRD, IDA & OPEC.

Following are units sizes:Coal Based:25*375MWGas Based:3*955MWJoint Ventures:3*364MW

RSPTS ORGANIZATION & FUNCTIONSThe project organization, headed by a General Manager, entrusted with the totalresponsibility for implementation of all aspects of the project in accordance with the master net work schedule and the operation maintenance of running units in a most cost effectivemanner.

I.Project Organization:

The two executive’s functions under this are “civil construction” and “equipment erection”.The “civil construction takes care of all the activities starting from survey and soilinvestigation, site leveling, infrastructure development, township construction etc.

II.Operation and Maintenance:

This department looks after the operation of commissioned units and the short, long-teammaintenance works. O&M includes main plant operation mechanical maintenance, electricalmaintenance, and control instrumentation maintenance, fuel handling (O&M) chemistry andcoal transport (MGR) groups.

III.Materials Management, Personnel and Administration:

Employee welfare as a tool of industrial harmony Page 10

Page 11: Employee Welfare by Cyberspot Project Help Line Aligarh Mukesh Sharma

This group under takes the control of bulk structure construction materials like steel, cement,diesel, and fuel oil apart from the procurements, storages and control of consumables,equipments and spare parts.

NTPC ACTIVITES

a.Planning & investigation of new site preparation of feasibility prospect report & thedesigning as well as engineering of power stations.

b.NTPC is also managing Badarpur Thermal Power Station (705MW) of Govt. of Indiain Delhi.

c.Operation & maintenance of power stations.

d.Research & development in area relate to power generation.

e.NTPC also bagged a turnkey contract for the construction of 21 sub-stations from Nepal electricity authority.

f.The Research & Development of NTPC has been instrumental.g.Enhancing the reliability of plant & equipment.

OBJECTIVES OF NTPC1.To add generation capacity with in prescribed time and cost to operate & maintain power stations at high availability ensuring minimum cost of generation. It has planned massive growth to mate itself – 40,000MW Company.

2.To maintain the financial soundness of the company by managing the financialoperation in accordance with good commercial utility practices.

3.To function as a responsible corporate citizen & discharges social responsibility inobject of environmental protection & rehabilitation.

4.To adopt appropriate human resource development policy leading to creation of teamof motivated & competent power professionals.5.To develop search and development (R & D) for achieving improved plant reliability.

6.To expand the consultancy operations and to participate in ventures abroad.

Employee welfare as a tool of industrial harmony Page 11

Page 12: Employee Welfare by Cyberspot Project Help Line Aligarh Mukesh Sharma

CORPORATE MISSION•Make available reliable and quality power in increasingly large qualities of appropriate tariffs and ensure timely realization of revenues.

•Adopts a broad-based capacity portfolio including Hydropower, LNG Nuclear Power trading distribution, transmission, coal beneficiation etc.

•Be and integrated utility by implementing strategic diversification in areas such as power trading distribution, transmission, coal beneficiation etc

STATION HAS ACHIEVED

UNIT-1

HAS RUN MORE THAN 100 DAYS CONTINUOUSLY TWICEDURING THE FINANCIAL YEAR

HAS RUN CONTINUOUSLY FOR 109 DAYS (FROM 03/05/0821:52 TO 18/08/2008 01:02) AND IS RUNNING CONTINUOUSLY SINCE25/11/08

HAS ACHIEVED HIGHEST EVER YEARLY LOADINGFACTOR OF 98.75 % ( PREVIOUS BEST 98.15% IN THE YEAR 0607)

HAS ACHIEVED LOWEST EVER YEARLY APC OF 8.71 %(PREVIOUS BEST 9.02% IN THE YEAR 200708)

HAS RECORDED LOWEST EVER MONTHLY APC OF 7.90 %IN JAN2009 (PREV.BEST 8.18% IN MAR’2001)+

UNIT-2

HAS ACHIEVED THE HIGHEST EVER YEARLY LOADINGFACTOR OF 99.94 % (PREVIOUS BEST 99.45% IN THE YEAR 0405)

HAS ACHIEVED THE LOWEST EVER YEARLY APC OF 8.49 %(PREVIOUS BEST 8.81% IN THE YEAR 200708)

HAS RECORDED THE LOWEST EVER MONTHLY APC OF 7.82 % IN OCT2008 (PREV. BEST 8.18% IN MAR’2007)

Employee welfare as a tool of industrial harmony Page 12

Page 13: Employee Welfare by Cyberspot Project Help Line Aligarh Mukesh Sharma

+ UNIT-3

HAS ACHIEVED THE LOWEST EVER YEARLY APC OF 8.86 %(PREVIOUS BEST 9.02% IN THE YEAR 2007-08)

HAS RECORDED THE LOWEST EVER MONTHLY APC OF 8.11 % IN OCT2008 (PREV.BEST 8.48% IN MAR’2007)

+ UNIT-4

HAS RUN MORE THAN 100 DAYS CONTINUOUSLY TWICEDURING THE FINANCIAL YEAR.

HAS RUN 155 DAYS CONTINUOUSLY (FROM 01/05/08 20:12TO 03/10/08 07:19) AND 119 DAYS CONTINUOUSLY (FROM 09/10/08 14:11TO 05/02/09 08:50)

HAS ACHIEVED THE HIGHEST EVER YEARLY LOADINGFACTOR OF 101.15 % ( PREVIOUS BEST 99.20% IN THE YEAR 2004-05)

RECORDED LOWEST EVER YEARLY SP.OIL CONSUMPTIONOF 0.084 mL/kWH (PREVIOUS BEST 0.093 FOR THE YEAR 2003-04)

HAS ACHIEVED THE LOWEST EVER YEARLY APC OF 5.05% (PREVIOUS BEST 5.24 % IN THE YEAR 200708)

RECORDED THE LOWEST EVER YEARLY HEATRATE OF2373 KCAL/KWH (PREVIOUS BEST 2381 IN THE YEAR 200708)

RECORDED THE LOWEST EVER MONTHLY APC OF 4.50 %IN MAR’09 (PREVIOUS BEST 4.84% IN JAN’06)

UNIT-5

HAS RUN MORE THAN 100 DAYS CONTINUOUSLY ONCEDURING THE FINANCIAL YEAR

RECORDED A CONTINUOUS RUN OF 144 DAYS FROM(19/05//08 13:22 TO 10/10/2008 03:53) BEFORE IT WAS STOPPED FOR OVERHAUL.

HAS ACHIEVED THE HIGHEST EVER YEARLY LOADINGFACTOR OF 101.61 % ( PREVIOUS BEST 99.79% IN THE YEAR 0405)

HAS ACHIEVED THE LOWEST EVER YEARLY APC OF 5.02% (PREVIOUS BEST 5.38 % IN THE YEAR 200708)

Employee welfare as a tool of industrial harmony Page 13

Page 14: Employee Welfare by Cyberspot Project Help Line Aligarh Mukesh Sharma

RECORDED THE LOWEST EVER MONTHLY APC OF 4.40% IN OCT’08 (PREVIOUS BEST 4.72% IN FEB’06)

RECORDED MAXIMUM DAILY GENERATION OF 12.610 MU ON 23.06.08(PREVIOUS BEST 12.500 MU ON 12.03.95)

UNIT-6

HAS RUN CONTINOUSLY MORE THAN 100 DAYS TWICEDURING THE FINANCIAL YEAR

HAS RUN CONTINUOUSLY FOR 175 DAYS (FROM 29/03/0819:16 TO 20/09/08 15:13) AND IS RUNNING CONTINOUSLY SINCE28/11/08 17:58 (123 DAYS)

RECORDED THE LOWEST EVER YEARLY SP.OILCONSUMPTION OF 0.042 mL/kWH (PREVIOUS BEST 0.107 FOR THEYEAR 2004-05)

HAS ACHIEVED HIGHEST EVER YEARLY LOADINGFACTOR OF 101.77 % ( PREVIOUS BEST 100.12% IN THE YEAR 0405)

HAS ACHIEVED THE LOWEST EVER YEARLY APC OF 4.87% (PREVIOUS BEST 5.2% IN THE YEAR 200708)

RECORDED THE LOWEST EVER YEARLY HEATRATE OF2374 KCAL/KWH (PREVIOUS BEST 2378 IN THE YEAR 200708)

RECORDED THE LOWEST EVER MONTHLY APC OF 4.43%IN DEC’08 (PREVIOUS BEST 4.63% IN JAN’07)

UNIT-7

HAS RUN MORE THAN 100 DAYS CONTINUOUSLY ONCEDURING THE FINANCIAL YEAR.

IS RUNNING CONTINUOUSLY SINCE 01/11/08 (149 DAYS)

HAS RUN CONTINUOUSLY FOR 393 DAYS WITHOUTBOILER TUBE LEAKAGE (SINCE 03/03/08 10:40 )

HAS ACHIEVED THE HIGHEST EVER YEARLY LOADINGFACTOR OF 102.02 % ( PREVIOUS BEST 101.55% IN THE YEAR 0405)

HAS ACHIEVED LOWEST EVER YEARLY APC OF 4.64 %(PREVIOUS BEST 5.37% IN THE YEAR 200708)

Employee welfare as a tool of industrial harmony Page 14

Page 15: Employee Welfare by Cyberspot Project Help Line Aligarh Mukesh Sharma

UNIT-7 HAS ACHIEVED THE HIGHEST EVER MONTHLY PLF OF 103.56% IN FEB’09 (PREVIOUS BEST 102.75% IN APR’08)

RECORDED THE HIGHEST MONTHLY GENERATION OF 384.352 MU IN JAN’09 (PREV. BEST 382.388 INDEC’07)

RECORDED THE LOWEST EVER MONTHLY APC OF 4.19% IN MAR’09 (PREVIOUS BEST 4.57% IN FEB’06)

FUEL MANAGEMENT

RECORDED THE HIGHEST EVER YEARLY COAL RECEIPT OF 139.38 LAC MT TILL 25.03.09 SINCE INCEPTION (PREVIOUS BEST 126.2 LACMT FOR YEAR 2007-08)

RECORDED HIGHEST EVER MONTHLY COAL RECEIPT OF 13.22 LACMT IN OCT’2008 (PREVIOUS BEST 12.8 LAC MT IN JAN’98)

ASH UTILIZATION

STATION HAS ACHIEVED 59.73% (2009-2010s) OF ASH UTILIZATION.

FLY ASH ISSUED FLY ASH ISSUED TO INDUSTRIES IS 10.85 MT 8.5% MORE THAN LAST YEARS .

Employee welfare as a tool of industrial harmony Page 15

Page 16: Employee Welfare by Cyberspot Project Help Line Aligarh Mukesh Sharma

FINANCIAL SITUATIONFinancial Highlights

NTPC's audited profit after tax for the year 2009-10 is RS. 8,728.20 crore as

Compared to RS. 8,201.30 crore during the year 2008-09, an increases of 6.42%over previous years.

Net sales of RS.46,322.59 crore and Total Income of RS.49,246.65 crore.

Highest every interim dividend @ 38% amounting to RS.3,660.8 corer during theyear 2009-10.

Contributed RS.3,260.21 corer to Exchequer on account of corporate of taxDividend and tax thereon and Wealth Tax.

Capital expenditure of RS.10,467.13 crore during 2009-10 ; NTPC Groups capitalexpenditure RS.14,334.54 crore.

Approved outlay for 2010-11 for NTPC's Capital Schemes is RS.22,350.00 crore ;for NTPC Group the outlay is around RS.29,104.06 crore.

Employee welfare as a tool of industrial harmony Page 16

Page 17: Employee Welfare by Cyberspot Project Help Line Aligarh Mukesh Sharma

REVIEW OF LITERATURE One of the main functionaries of human resource management in industrial organization is toconcentrate on welfare measures to be undertaken.The philosophy of health organization is to establish employee safety measures and to under take welfare activities in the field to social changes and in turn social change gives anopportunities for the workers to express their responsiveness to the welfare amenities alllooked after by the human resource management.

Definition

“Any thing done for the comfort and improvement, intellectual and social, of theemployees over and above the wages paid, which is not a necessity of the industry is Welfareof employees”.-Labour investigation committee of the government of India.

BENEFITS OF LABOUR WELFARE:

Workers efficiency is considerably enhancement. Workers begin to feel interested in their work when they find that they one being well looked after by their employees. Thus their morale is raised and industrial relations improve

•Labour welfare is commendable, because it shows faith in the basic human values of life.

•From the social standpoint, labour welfare ensures healthier and more enlightenedcitizens.

SCOPE OF LABOUR WELFARE:

•To the productivity of labour and efficiency of the enterprise.

•Raise the standard of living of workers by indirectly reducing the burden.

•Be administratively viable and essentially development in out look.

Employee welfare as a tool of industrial harmony Page 17

Page 18: Employee Welfare by Cyberspot Project Help Line Aligarh Mukesh Sharma

AIMS OF LABOUR WELFARE:

•The labor welfare work aims at providing such service facilities and amenities thatwould enable workers employed in industries to perform their work in healthy,congenial surroundings conductive to good health and morale.

•It is partly humanistic, for it enables the workers to enjoy a fuller and richer life.

•It is economic because it improves the efficiency the worker increases its availabilitywhere its is scarce and keeps him contended.

•It therefore minimizes the inducements to form or join unions and to resort tostrikers.

•The aim is partly civic because it develops a sense of responsibilities and dignityamong the workers and thus makes them worthy citizens of the nation.

CLASSIFICATION OF LABOUR WELFARE:

INTRAMURAL ACTVITIES:

•Welfare with in the premises of the establishment

•Medical facilities.

•Compensation for accidents.

•Provision of crèches and canteens.

•Supply of drinking water.

•Washing and bathing facilities

•Provision of safety measures such as fencing and covering of machines.

•Good layout of the machinery and plant.

•Sufficient lighting.

Employee welfare as a tool of industrial harmony Page 18

Page 19: Employee Welfare by Cyberspot Project Help Line Aligarh Mukesh Sharma

•Fire extinguishers, activities relating to improving conditions of employment

NTPC SAFETY POLICY

NTPC

recognize and accept its responsibilities for establishing and maintaining a safeworking environment for all its employees. This responsibility arises from:(a)Company’s moral responsibility to its employees, to provide the best practicable conditions of work from the point of view of health and safety.(b)The obligation to consult with its staff and their representatives to implement policies and procedures developed as a result of discussions.(c)Statutory responsibility in respects of health safety and welfare of employeesemanating from relevant legislation such as Factories Act, The Indian Electricity Act,and the Boiler Act etc.

Company’s Responsibility: The Company shall take all such steps which are reasonable to ensure best possibleconditions of work, and with this end in view the Company shall do the following:

•To allocate sufficient resources to provide and maintain safe and health conditions of work..

•To take steps to ensure that known safety factors are taken into account in the design,construction, operation and maintenance of plants, machinery and equipment.

•To ensure that adequate safety instructions are given to all employees.

•To provide, wherever necessary, protective equipment, Safety appliances andclothing, and to ensure their proper use.

•To inform employees about materials, equipment or processes used in their work,which are known to be potentially hazardous to health or safety.

•To keep all operations and methods of work under regular review for makingnecessary changes form the point of view of safety in the light of experience and up todate knowledge.

Employee welfare as a tool of industrial harmony Page 19

Page 20: Employee Welfare by Cyberspot Project Help Line Aligarh Mukesh Sharma

•To provide appropriate facilities for first aid and prompt treatment of injuries andillness at work

The Responsibilities of the Employees:

•The establishment and maintenance of best possible conditions of work is, no doubt,the responsibility of Management, it is also necessary that each employees follows prescribed safe methods of work. He should take reasonable care for the health andsafety of himself, of his fellow employees and of other persons who may be affected byhis action at work. With this in mind employee should be health and conscious:REPORT Potential hazardsOBSERVE Safety Rules, Procedures and codes practice.

•Use with all reasonable care the tools, equipment, safety equipment and protectiveclothing provided by the company. These items should be kept in good condition.

Employee welfare as a tool of industrial harmony Page 20

Page 21: Employee Welfare by Cyberspot Project Help Line Aligarh Mukesh Sharma

RESEARCH AND METHODOLOGY

PROBLEM IDENTIFICATION

One of the main functionaries of Personnel management in industrial organization is toconcentrate on welfare measures to be undertaken. The philosophy o the healthy organizationis to establish employee safety measures and to undertake Welfare activities in the fields tosocial changes gives an opportunity to the workers to express their social responsiveness tothe welfare amenities all looked after by the personnel management. The different acts, rules,regulation s as prescribed by the government to safeguard the welfare of the workers andemployees to put up into force, which are clearly explained.

NEED FOR THE STUDY

The organization under study namely, Ramagundam Super Thermal Power Station (RSTPS)- National Thermal Power Corporation (NTPC) is one of the major concern in India for agenerating and distributing electricity to the industry’s and domestic purpose in South India.

The admission personal at NTPC, Ramagundam unit, where in the research hadundergone summer training program, wanted to know the perception of the workersregarding the welfare measures that have provided.1)The top-management also wanted the research to find out the area where themanagement has failed to satisfy the employee’s needs with regard to labor and welfareschemes.2) Further top management wanted the research to find out what are the employees needsover the above the existing welfare schemes.

SCOPE OF STUDY

The scope of the study covers all the welfare activities anything done for the intellectual, physical, moral, and economic betterment of the workers.Before examining, the welfare activities in NTPC an attempt made to explain the concept,scope, and importance of labor welfare in India. Hence, the study specially deals with thelabor welfare facilities of the NTPC.

Employee welfare as a tool of industrial harmony Page 21

Page 22: Employee Welfare by Cyberspot Project Help Line Aligarh Mukesh Sharma

OBJECTIVES OF THE STUDY

The present study entitled “employees Welfare & Safety measures” undertaken with aview to analyze the gap between promise and performance of the NTPC as far as welfaremeasures are concern. More particularly the objectives are:

•To study the extent of health and welfare facilities provided by carnation.

•To find the welfare facilities, researching the labor and their families.

•To examine the effect of inadequate welfare facilities on workers health, efficiencyand industrial relations.

•To ascertain the financial of the organization on labor welfare.

•To find out the various labor welfare issues provided by the NTPC Ramagundam unit.

•To study the workers perception about the labor welfare schemes..

RESEARCH DESIGN:The research design indicates the types of research methodology under taken to collect theinformation for the study.I used both descriptive and analytical type of research design for the research study

The main objective of using descriptive research is to describe the state of affairs as it existsat present. it mainly involves surveys and fact findings, inquiries of different kinds' also usedanalytical research design to analyse the existing facts from the data collected from theemployees.Area of study: the area of study is confined to employees of NTPC limited, Ramagundam.

Sampling design:

This sample design is a definite plan for obtaining a sample from given population. It isthe procedure used by me in selecting items for the sample.

Sample size:

Employee welfare as a tool of industrial harmony Page 22

Page 23: Employee Welfare by Cyberspot Project Help Line Aligarh Mukesh Sharma

Sample size =100, variance and confidence methods are used for determining sample size. Sampling technique: I had adopted simple random sampling for the study.

Data collection method: Primary data:

Primary data is the new or fresh data collected from the respondents through structured questionnaire.

Secondary data:

The secondary data is collected through the structured questionnaire, literature review and also from the past records maintained by the company.

An Overview Of Employee Welfare Measure

Industrial progress depends on the satisfied employee force, for that providing of adequate welfare measures is important. The ancient industrial system was not as complex and

complicated as we find industries in modern world. The main industry of our ancestors wasagriculture. The modern industrial working calls grew up in India after the advent of industrial revolution. Due to division of employee in the factory system, the workers couldget required satisfaction, the employers used to behave according to their whims and fancies.In the factory system the worker had to live in overcrowded colonies with very poor sanitaryconditions, which adversely affect their health, social and family life. The work involved theuse of bid machines, which exposed him to many hazards use to illiteracy and ignore.Earlier, employer regarded their workers as a more factors production and did no give muchattention to their well being and satisfaction. On the other hand they cared more for machines.The wages also were low and the employers dictated the terms and condition of service. To protect the workers and to give them just hare in the profits of the factory, the sate interferedand laid down certain laws, rules and enactments and made them binding on the part of employers who employee a certain number of workers.Employee welfare implies setting up of minimum desirable standards and the provision of facilitates like health, food, clothing, housing, medical assistance, education, job security,recreation etc,.such facilities enable the workers and his family lend a god work life, familylife and social life.

Employee welfare as a tool of industrial harmony Page 23

Page 24: Employee Welfare by Cyberspot Project Help Line Aligarh Mukesh Sharma

Importance of employee welfare:Roberto well was the father of employee welfare. Industrial progress of a country depends onits committed employee force. In this regard the importance employee welfare wasrecognized as early as 1931, when the royal commission on employee stated the “the benefits,which go under this nomenclature, are great importance to worker and which he is unable tosecure by himself. The schemes of employee welfare may be regarded as a “Wiseinvestment” which should and usually does bring a profitable return in the form of greater efficiency.Twenty years later, the planning commission also realized: the importance of employeewelfare, when it observed that “In order to get best output of worker in the matter of production, working conditions required to be improved to a large extent. The worker shouldat least have the means and facilities to keep himself in a state of health and efficiency

Concept of employee welfare:The concept of “Employee welfare” is flexible and elastic and fifers widely with times,region, industry, social value and customs degree of industrialization the general socio-economic development of the people and political ideologies prevailing at a particular moments. It is also mounded according to the age group, sex, socio-culture background, bmartial status, economic status and education level of the workers in various industriesEmployee welfare has been defined in different ways:The oxford dictionary defines employee’s welfare as:“Efforts make life worth living for workmen”The encyclopedia of social sciences defines it as:“ The voluntary efforts of the employees to establish, with in the existing industrial system,working and sometimes living and cultural conditions of employee beyond what is required by law, the customs of the country and the conditions of market”

Scope of employee welfare:The scope of employee welfare can be interpreted in different ways by different country withthe varying stages of economic development political out look and social philosophy,sometimes the concept is very wide one and is more or less synonymous with conditions or work as a whole. It may not only include the minimum standard of hygiene and safety laiddown in general legislation, but also such aspects of working life as social insurance,schemes, measures for protection of women and young workers, limitations of hours workers, paid vacations etc.All extra mural and intra-mural welfare activates as well as

Employee welfare as a tool of industrial harmony Page 24

Page 25: Employee Welfare by Cyberspot Project Help Line Aligarh Mukesh Sharma

statutory welfare measuresundertaken by the employers, government trade union or voluntary organizations fall with inthe scope of employee welfare.

Basic features of employee welfare:On the basis of various definitions the basis characteristics of employee welfare:It is the work, which is usually undertaken with in the premises or in the vicinity of theundertaking for the employees and the members of his family.The purpose of providing welfare amenities is to bring about the development of the workershis social, psychological, economic, moral, cultural and intellectual development to makehim a good worker, a good citizen and a good member of the family.Employee welfare is very broad tem covering social security and such other activities asmedical aids, crèches, canteens, recreation, housing, adult education, and arrangement for transport of employee to and from the work place to residence etc.It ma be noted that not only intra-mural but also extra-mural. Statutory as well as non-statutory activities, undertaken by any of three agencies - the employers. Trade unions or theGovt.

Welfare with in the precincts of the Establishment

•Arrangements for drinking water.

•Health services, including occupational safety.

•Rest shelters and canteens.

•Crèches.

•Washing and bathing facilities.

•Latrines and urinals

•Arrangement for prevention of fatigue.

•Administrative arrangement with in a plant to look after welfare.

•Uniform and protective clothing.

•Shift allowance.

Welfare outside the Establishment:Social insurance measures (Including gratuity, pension, provident fund and rehabilitation).

Employee welfare as a tool of industrial harmony Page 25

Page 26: Employee Welfare by Cyberspot Project Help Line Aligarh Mukesh Sharma

•Education facilities.

•Medical facilities (including programs for physical fitness and efficiency, family planning and child welfare)

•Benevolent funds

•Housing facilities

•Maternity benefitRecreation facilities (Including sports, cultural activities, library, reading rooms).Holiday homes and leave travel facilities.Workers co-operatives including consumers co-operative credit and thrift societies.Vocational training for dependants of workers.

Objective of employee welfare activities:Partly humanitarian I.e., to enable workers to enjoy a fuller and richer life.1.Partly economic i.e., to improve the efficiency of the workers to increase itsavailability where it is scarce and to keep him contented as to minimize theinducement to form or join unions and resort to strikes.Another object of employee welfare is to fulfill the future need and aspirations of employee.In view of above discussions it is clear that employee welfare measures are too inevitablyundertaken by the employers to reduce absenteeism and employee turnover and to increase production.

Need for employee welfare:The need for the employee welfare arises from the very nature of industrial system, which ischaracterized by two basic facts. One, the conditions under which are carried on is notcongenial for the health. Second, when an employee joins an industry he has to work in anentire strange atmosphere, create problems of adjustment. When a workers, who is in fact aretaliate, comes to work in a factory has to work and live unhealthy, congested factories andareas, with no outdoor recreation facilities.The necessity for employee welfare is felt more our country because of its developingeconomy aimed at rapid economic and social development.The need for employee welfare was strongly felt by the committee of royal commission onemployee as far back as in 1931, primarily because of a look commitment to industrial work among factory workers and also harsh treatment they received from the employer.

Employee welfare as a tool of industrial harmony Page 26

Page 27: Employee Welfare by Cyberspot Project Help Line Aligarh Mukesh Sharma

The resolution passed by the Indian National congress for fundamental rights and economic program, in 1931 emphasized that the state should safeguard the interest workers and shouldsecure for them, by suitable legislation, a living wage. Healthy conditions of work, limitedhour, suitable machinery for disputes between employers and workmen and protectionagainst the economic consequences of old age, sickness and unemployment.

Employee welfare legal side:The purpose of providing welfare amenities is to bring about the development of the workershis social, psychological, economic, moral, cultural and intellectual development to makehim a good worker, a good citizen and a good member of the family.Employees are statutorily required to comply with the provision of various welfare amenitiesunder different employee welfare legislations.Important Acts relating to Labor Welfare are:

1. Factories Act, 1948.

The main focus of the Act is on employee’s health, welfare and safety. In so far as isconcerned, the Acaroids for provision of on facilities for washing, storing and dryingclothing, first aid, canteens, shelters, rest rooms and lunch rooms, crèches etc. it is theresponsibility of the employer to provide the above statutory welfare facilities under this Act.

2.The workmen’s compensation Act, 1923.

This object of the Act is providing the maternity benefit and certain other benefits to womenemployees working factories and other establishments. Leave with pay of 12 weeks for miscarriage / abortion is required to be given by the employer to women employees, under this Act.

3. Employees State Insurance Act, 1948.

The main objective of ESI Act is to provide the certain benefits to the employees in case of sickness, maternity and employment injury. The Act provide for sickness benefit, disablement benefit, and depended benefit subject to periodical payment by the injured employee. The ESI Act is applicable to the employees working in the covered establishments of the notified area.

4. Contract Labor (R&A) Act, 1970.

Employee welfare as a tool of industrial harmony Page 27

Page 28: Employee Welfare by Cyberspot Project Help Line Aligarh Mukesh Sharma

The main object of Act is to regulate the employment of the contract Labor in certainestablishment and to provide for its abolition under certain circumstances on the advice of theadvisory committee. The Act provides for welfare and health of contract Labor including prevision relating to canteen, rest rooms, and first aid facilities. The Act enjoys the principalemployer, the responsibility for payment of wages and compensation in case of accidents andin case of non-payment of the same by the contractor.

5. The Equal Remuneration Act, 1976.

The Equal Remuneration Act provides for payment of equal remuneration to men and womenworkers for it work o a similar nature and for the prevention of discrimination on grounds of sex, against women in the matter of employment.

6. A.P Labor Welfare Fund Act, 1987:

This Act provides for the constitution of a fund for financing of activities to promote welfareof labor in the State of Andhra Pradesh and for the established of a board for conductingwelfare related activities

7. Employee’s Provident Fund and Miscellaneous Provision Act, 1952:

The main object this Act is to provide for provident Fund, Employee pension and Depositlinked Insurance for employees working in Factories and other establishments. The actcontemplates a contribution by the employer to wards PF.

8. Payment of Gratuity Act, 1972:

The Act provides of payment of gratuity to employees working in factories, mines etc. TheAct enjoins upon the employees to pay gratuity at the rate of 15 days wages for everycompleted years of services with a ceiling of 20 months wages (overall ceiling Rs.3.5 lakhs) to employees who have put in minimum period of services. In case of death of employees theminimum period condition is relaxed.

9. The Minimum Wages Act, 1948:

The Minimum Wages Act,1948 seeks to protect the workers form underpayment of wagesfor their efforts. It present the guidelines for the fixation of minimum wages which is justsufficient to meet the basic need of workers and to keep a man’s ‘body and soul’ together.The Act provides for fixing of

O Minimum wage in certain employments.

Employee welfare as a tool of industrial harmony Page 28

Page 29: Employee Welfare by Cyberspot Project Help Line Aligarh Mukesh Sharma

O Minimum time rate

O Minimum piece rate

O Guaranteed time rate.

O Overtime rate.

O Basic pay and D.A.

The Payment of Wages Act, 1936:

To ensure proper payment of wages and avoiding all malpractices like non-payment, under payment, delayed and irregular payment, payment in kind under measurement of work. TheAct covers all the employees drawing the wages up to Rs. 1000 per month. The Act stipulatesthat the organizations with less than 100 workers should pay the wage by seventh and theorganizations with more than 100 employees should pay by tenth of next month.

The Industrial Dispute Act, 1947:The Industrial Dispute Act, 1947, is the only Act which provides for workers’ unemploymentdue to layoff. This relief is given by way of compensation to the affected workers at certainspecified rates.The compensation in retrenchment cases amounts 15 days’ average earnings for everycompleted year of service or part thereof. In the event of closure of undertaking, theretrenched workers receive compensation at the same rate. However, it is limited to amaximum of 3 months’ average earnings if the closure is due to circumstances beyond thecontrol of the employer.

Principle of Employees Welfare:Welfare will help to minimize the misunderstanding Employees welfare is dependent oncertain basic principle the following are to be kept in mind successful implementation of anywelfare programs is organization.

•Principle of adequacy of wages.

•Principle of social responsibility of industry.

•Principle of efficiency.

Employee welfare as a tool of industrial harmony Page 29

Page 30: Employee Welfare by Cyberspot Project Help Line Aligarh Mukesh Sharma

•Principle of patronization.

•Principle of co-ordination and integration.

•Principle of association.

•Principle of responsibility.

•Principle of accountability.

•Principle of timeliness.

WELFARE MEASURE IN NTPC

Types of Welfare Activities:

•Welfare measures inside the work place.

•Welfare measures outside the work place.

Welfare measures inside the work place:

•Conditions of the work environment.

•Workshop sanitation and cleanliness.

•Workshop, Sanitation and cleanliness, Ventilation, Lighting, Temperature,Elimination of dust, humidity etc.

•Convenience and comfort during the work.

•Distribution of work hours and provisions for rest hours, Meal times and breaks.

•Workmen’s safety measures.

•Supply of necessary beverage and pill and tastes i.e., salt taste, milk, soda.

Factory sanitation and cleanliness:

•Urinals and Lavatories.

•Washbasins, bathrooms.

•Provision cleanliness, white- washing and repair of building and workshop

Employee welfare as a tool of industrial harmony Page 30

Page 31: Employee Welfare by Cyberspot Project Help Line Aligarh Mukesh Sharma

•Provision of drinking water, gardens and roads.

•Canteen services, full meals and mobile canteen.

•Management of workers clock rooms, resting rooms and library.

Workers health services:

•Factory health center-playgrounds, health education, medical examination for workers, health research.

•factory dispensary ahand clinic for general treatment and individual diseases, fatigue,accidents etc.

•Workmen and child welfare anti-natal and maternity aid, infant welfare and crèchesand women general education.

•Education – Reading rooms, libraries, circulating library, visual education, pictorialeducation, lectures, debating study circles, workers children education, nurseryschools, primary schools, women’s education, general education on hygiene, family planning child care, domestic economy, home handicrafts.

Welfare measures outside the work place:

•Housing

•Water, Sanitation and waste disposal

•Roads

•Lighting

•Recreational clubs, parks and playgrounds.

•Communication (post, telegraph, telephone and internet)

Classification of Welfare Activities

Employee welfare as a tool of industrial harmony Page 31

Page 32: Employee Welfare by Cyberspot Project Help Line Aligarh Mukesh Sharma

1.Statutory:The welfare norm to be fulfilled compulsory by the employees as prescribed by Legal Normand legislation:

•Sanitary and hygiene facilities

•Rest rooms

•Medical Facilities

•Crèches

•Drinking water

•Canteens

2. Non- Statutory:The welfare measures provided to employees in order to maintain good human touch or pressure by units or due to his concern to workers or to avoid takes for due to many morereasons there voluntary in the aspect of employees.

•Transport

•Recreation and cultural activities

•Education facilities

•Saving facilities

•Co-operative and credit societies

•Distress relief and cash benefits

•Scheme for grant of merit scholarship to the of employees.

•Reimbursement in fees of higher studies.

Statutory welfare programs:A. Washing Facilities

Employee welfare as a tool of industrial harmony Page 32

Page 33: Employee Welfare by Cyberspot Project Help Line Aligarh Mukesh Sharma

:In every factory

•Adequate and suitable washing facilities shall be provided and maintained for theuse of the workers

•Separate and adequate facilities shall be provided for the use of male and femaleworkers

•Such facilities shall be conveniently accessible and shall be kept clean.

First – Aid Appliance:

There shall in every factory be provided and maintained so as to be readily accessible during allworking hours first-aid boxes or cup boards, equipped with the prescribed contents, and thenumber of such boxes are cup board to be provided and maintained shall not less than one for every one hundred and fifty workers ordinarily employed in the factory.Each fist-aid box or cupboard shall be kept in the charge in the separate responsible person.

Canteen:

The state government makes rule requiring that in any specified factory. Where more than250 workers are ordinarily employed a canteen or canteens be provided and maintained by theoccupier for the use of the workers.Shelters, Rest Rooms and Lunch Rooms:

Welfare Officer:

One of the important landmarks in the development of labor welfare programmers in India wasthe passing of the factories Act, 1948, which made it obligatory on the part of employees toappoint welfare officer in all factories. The act also provides for the appointment of additional or assistant welfare officer in case of bigger establishment. In any firm may shall be 500 and above,Welfare Officer shall be appointed. Position of the labor welfare officer is very much differentfrom the “labor officer” or the “personnel officer”.The appointment of the labor welfare officer is statutory requirement the others are not.In other words, it is mainly a staff function with a role of staff-adviser or specialist. He isexpected to act as adviser, counselor, mediator and liaison –man between management and labor i.e., to act as “maintenance engineer on the human side”

Non-Statutory welfare programmers:

Employee welfare as a tool of industrial harmony Page 33

Page 34: Employee Welfare by Cyberspot Project Help Line Aligarh Mukesh Sharma

All labor welfare activities other than those, which are provided in full filament of therequirement of the law, are known as non-statutory welfare measures. Non-statutory welfare activities are undertaken, usually, outside the work place.Generally Non-statutory welfare activities are grouped in to four categories:a)Medical facilities b)Educational facilitiesc)Recreational facilitiesd)Housing facilities

e)Consumer co-operative storesf)Sports and cultural activities

Medical Facilities:

The statutory medical facilities are provided in establishment under the employee’s stateinsurance Act 1948.Besides, medical facilities in varying degrees are provided by many undertakings throughtheir own hospital or by arrangement with well-established medical institutions.

Educational Facilities:

The government has provided education for both workers and their employee in township.

Other Activities:

There are certain Non-statutory welfare measures, which are organized by some of theemployees. In this category some important welfare facilities provided by the employees are:1)Transport2)Consumer co-operative societies & fair price shops.Distress relief and cash benefits etc. Non- statutory welfare facilities provided to the workers over a wide range depends basicallyupon the attitude of employees towards the workers well being.

Welfare Measures in NTPC

The NTPC project of Ramagundam is locate at remote place far from town with basicnecessities of like likely housing, medical, schools, social and recreation facilities beingvirtually non-existent in and the around the area. Experience have shown that by an largethere has been resistant on the part of persons recruited from outside to accept posting, in this projects because of such facilities like housing, schooling, medical, shopping, andrecreational etc.

Unless the co-operation is able to attract and retain right type of personal to take upthe assignments and completed chain on schedule the entire program may receive a set back.It is, therefore essential these facilities are developed and provided at an early date, so

Employee welfare as a tool of industrial harmony Page 34

Page 35: Employee Welfare by Cyberspot Project Help Line Aligarh Mukesh Sharma

thatdifficulties of the kind beings, now the need to attract seasoned experienced and competent personnel for managing various functional areas/ jobs are of paramount importance. This being so, most of manpower would be largely drawn from established concern in public aswell as privates sector where the respective prospective recruits would be having enjoying the benefits of a well developed colony facilities.

Welfare Items

•The act of welfare, regarded as the most crucial aspect on the preventive side of industrial relation, if maintained properly received

•the deserving attention and trust at unit. To ensure effective administration of thewelfare measure/ schedules in vogue the same is divided into two distinct areas viz.1)Welfare plant area.

2)Welfare outside area.

In Plant:Work Environment:

Beside providing and maintain toilets, water coolers at easily accessible locations tothe employees working inside the plant, air coolers during the summer have been provided tovarious locations to make the working environment very congenial.

Canteen Facilities:

Suitable canteen facilities would be arranged inside the work premisesfor the employees all the project so as to provide tea, lunch and snacks etc, at reasonablecheap rate. Experience of many other undertaking have shown that canteens run bycontractors specialized in the area with the management prove to be better and economic thandepartmentally run canteens.

On equal footing with plant, welfare, the township welfare isalso received the utmost attention and priority. It is suggested that following item mayconstitute the components of NTPC welfare facilities:

An overview of employee Safety measure

SAFETY SYSTEMS FOLLOWED AT NTPC RAMAGUNDAM

Employee welfare as a tool of industrial harmony Page 35

Page 36: Employee Welfare by Cyberspot Project Help Line Aligarh Mukesh Sharma

The safety, health and environmental protection are major concerns of our management andhave been given high priority. As a part of it, NTPC-Ramagundam, exerting all its efforts tospread its activities, not only in Industrial Safety, but also Safety at Home and on road tomake the life of NTPC family is more safer.

Safety at Overhaul works

For ensuring the healthiness of scaffoldings inside the boilers, joint inspections are conductedalong with Safety, Quality and Boiler maintenance departments and protocols are signed andmaintained.For ensuring the healthiness of Sky climbers inside the boilers, joint inspections areconducted along with Safety, Quality and Boiler maintenance departments and protocols aresigned and maintained.The members of Safety and 24x7 cross-functional team members conduct daily inspectionsduring overhauls. Exceptions are discussed in the daily overhaul review meetings.

Testing of Sky climbers:

Sky climbers are tested by Competent authority before put theminto use during last overhauls. Apart from the above, joint inspection by Safety, FQA &Concerned EIC is done before actual use in respective boilers to ensure safe erection of skyclimber, healthiness of sky lock, hoist motors & wire ropes and protocols are signed &maintained. Sample copy of the checklist being used for inspection is given below.

Inspection of Scaffoldings:

Scaffoldings erected for working at heights are tested jointly bySafety, FQA, concerned EIC and Protocols are signed & maintained. Sample copy of thechecklist being used during inspection is given below.

Inspection of portable electrical tools:

Portable electrical tools like drilling machines,grinding machines etc, are tested jointly by Safety, Electrical and protocols are signed before put them into use.

24x 7 Cross Functional Safety Task Force:

An exclusive 24x7 cross functional safety teams on weekly rotational basis have beenconstituted to ensure compliance of safety requirements and safe working environment in

Employee welfare as a tool of industrial harmony Page 36

Page 37: Employee Welfare by Cyberspot Project Help Line Aligarh Mukesh Sharma

theO&M area.The team is collecting the list of works identified for each day from the MaintenancePlanning department and inspecting the work areas accordingly. The members of the abovecross-functional safety teams are inspecting all areas of O&M including overhaul works. Oneof the members is coming in B shift every day during their tenure and in case any criticalactivities are planned during night shift one member is also coming in the Night shift for close monitoring of safety precautions.The team leader discusses the observations on daily basis in the planning meetings and alsoin overhaul review meeting for immediate implementation. Any unsafe practices are noticed by the team, the work is stopped till the safety precautions are implemented. They are alsogiving pep talks to all the working group on the spot about the unsafe practices beingfollowed by them and safe procedure to be adopted.Head of Operation & Maintenance is reviewing the observations in daily planning meetingsand exceptions are reviewed by General Manager once in a week in the Daily planningmeeting.

Suggestions For Safety

The hazards identified were analysed and apprised to the concerned Engineer-in-charges withsuggestions for their rectification.Safety work orders were also issued for implementation of unsafe condtions identified andthe same are being monitored.

Implementation Of Safety Suggestions

The identified unsafe conditions/actions through above means were regularly followedupand reviewed with concerned section in-charges, HODs and site incharges of contractingagencies by safety department for implementation. The pending observations and critical points were discussed in daily planning meetings of Main plant and Coal Handling Plant for their rectification.Various Safety audits recommendations and other major safety issues/problems which neededthe attention of General Manager were discussed in Senior Executive meeting and also inspecial safety review meetings with HOD's/DGM's for their compliance.

Employee Participation in Safety Management Safety committee

Employee welfare as a tool of industrial harmony Page 37

Page 38: Employee Welfare by Cyberspot Project Help Line Aligarh Mukesh Sharma

Safety Committee for O&M is constituted as per the statutory requirement with equal participation of workers and management representatives. Safety Committee meetings areconducted on a fixed date i.e.. 26th of every month. This meeting is participated by all theHODs, Employees representatives nominated by recognized unions of Workers andSupervisors. General Manager chairs this meeting12 safety committee meetings were held during the year 2004 in which 64 points werediscussed. Out of 64 points, 41 points were implemented and rest of the points action planmade for implementation.

Safety Stewards Committee

To involve supervisory employees in safety promotional activities, Safety stewards scheme isintroduced and is in operation in NTPC Ramagundam. The safety problems pertaining to theconcerned stewards department are being discussed and remedial measures are suggested.This meeting is chaired by Head of Safety.

Safety Circles

Safety circles are formed with voluntary membership of employees irrespective of cadrewithin a department. The circles meet in their department and select the problems related tosafety and put efforts to solve for improvement in safety standards. 4 Safety circles from OS-M, AHP, Operation, BM-PP1 and BM-PP2 are functioning.

Safety Challan System

To caution the contracting agencies for strict adherence to the safety systems/proceedures andfor immediate rectification of unsafe conditions /acts safety challan system is in pratice. Onrepetative violations by any contracting agency, safety challan is issued through Engineer -in-Charge with a recommendation for imposing penalty.

Safety Audits

3rd Party Safety audit are conducted every year by a reputed organisations like M/s.NationalSafety Council, M/s. Disaster management Institute etc.Internal safety audit was conducted by the safety officers of other projects once in evreryyear.PTW audits are conducted jointly by Safety and Maitenance Planning departments periodically and the exceptions are discussed in the daily planning meetings for implementation of the recommendations.

Employee welfare as a tool of industrial harmony Page 38

Page 39: Employee Welfare by Cyberspot Project Help Line Aligarh Mukesh Sharma

Use of Information Technology for safety

The following information is kept on the web site of Godavari Intranet for the benefit of allthe employees.

♦Recommendations of Accident Enquiry Committee Reports

♦Reporting of Incidents / Unsafe Acts / Unsafe Conditions

♦Accident Reporting System / Formats

♦Material Safety Data Sheets

♦Safety Assuracne Plans

♦DMP Action Plans

♦Emergency Prepardeness and Response Plan.

♦Accident analysis

♦Monthly reports

♦Station Safety Committee Minutes

♦Project Safety Committee Minutes

Safety Education & Training:

Demonstrations:

To create awareness in usage of fire extinguishers theory cum practical demonstrations areconducted at various work locations periodically in coordination with CISF(Fire Wing).Practical demonstrations are also conducted periodically at work sites for acquaintance in theusage of Self contained breathing apparatus (SCBA) sets and Chlorine leak arresting kits.Electrical Safety & First aid demonstrations at work locations are organized with the help of company doctors.;

Employee welfare as a tool of industrial harmony Page 39

Page 40: Employee Welfare by Cyberspot Project Help Line Aligarh Mukesh Sharma

Safety Training Programmes:

To educate the employees for safety in depth various safety training programmes areconducted for NTPC employees and contractors employees.To educate the school children on road safety, road safety training programmes wereorganised at different schoolsHome safety training programme was also conducted for ladies of NTPC family.Peptalks are conducted at all workspots by Safety Task Force Members and NTPC SafetyOfficers at various work locations periodically.

Safety Promotional and Motivational Measures

National Safety Day was celebrated by conducting competitions in Safety Quiz for employees, Painting competition for School children, Usage of SCBA set for employees andcontractors workmen. Prizes were distributed to the winners.Special Commendation Certificates were given to the departments who achieved ZEROAccidentsBased on the work place maintenance and good hose keeping systems, the departmentsadjudged were awarded with Rolling shield for Good House Keeping.

Display of Safety Messages

Safety hoardings were displayed with safety messages and pictures by the side roads fromTownship to Main Plant. Safety pictorial messages were displayed on hoarding and on thewalls at O&M and project site.

FACILITIES AVAILABLE AT RAMAGUNDAM RSTPS

FIRE FIGHTING FACILITY:

The plant is protected against fire hazards and it is well equipped with fire protectionsystems. The plant has its own ‘Fire Station’ also. The details of the fire fighting facilitiesavailable at Ramagundam STPS are as under

CISF FIRE WING AT RSTPS:

RSTPS has full fledged fire station operated by CISF (Fire Wing) personnel. The firestation is equipped with the following facilities to handle the fire promptly and actively.- Asst. Commandant (FIRE) - 01- Inspector - 01- Sub-inspectors - 05- Asst. Sub-inspectors - 07- Head Constables/drivers - 12- Head Constables (Fire) - 25- Constables - 34- Cooks - 02- Barber - 01-

Employee welfare as a tool of industrial harmony Page 40

Page 41: Employee Welfare by Cyberspot Project Help Line Aligarh Mukesh Sharma

Washer man - 01- Water carrier - 01- Sweeper - 02Total 92The fire control room is manned in 3 shifts round the clock. The minimum strength in eachshift available is:- Sub-inspector/Asst.Sub-inspector- 01- Head constable - 02- Driver - 01- Constables - 08------Total 12

Main source of water supply for Fire fighting is Raw water which is drawn throughdesignated pumps from C.W. Pump house of Stage-I.

HYDRANT LANDING VALVES/YARD HYDRANT:

Fire hydrant mains are laid covering all major risk areas. There are altogether 690 hydrantlanding valves/yard hydrant fitted at various locations of the plant which are manuallyoperated, whenever water is required for fire fighting work..

PORTABLE FIRE EXTINGUISHERS:

In addition to above fire fighting equipments, portable and mobile fire extinguishers have been installed at all locations of the plant including Main Plants, Control rooms, SwitchGear rooms, Laboratories, Off sites, Administration building etc. Details are tabulated below.

HOSPITAL FACILITY

80 bedded Hospital with fully equipped separate disaster ward and burns ward is availablein RSTPS township. Location of Hospital is marked in layout plan.Ambulance facility available round-the-clock within the plant premises.Specialist Doctors are available in all major branches. No. of Doctors - 22 No. of Nursing Staff - 28Ambulances - 4 (with oxygen administration facility)

COMMUNICATION FACILITIES

Public address system has been provided in the plants.Audio Visual Emergency alarm isavailable at Chlorine Plant and in Control Room. A 15W wireless set is installed in fire controlroom and also one 25W mobile VHF set fitted in foam tender. The message can becommunicated from any location of the plant to shift charge engineer by dialling the number 5700(LDBX). Emergency message can be passed on to safety office by dialling the number 4016 (LDBX), Fire Station 4222(LDBX) and Security office 4901 LDBX. BSNL (STD)telephones, Fax, Telex facilities are provided in GM (R) office and main plant Service building to contact nearby industries to ask for assistance. The plant is connected to CorporateOffice through Sat Com also

Employee welfare as a tool of industrial harmony Page 41

Page 42: Employee Welfare by Cyberspot Project Help Line Aligarh Mukesh Sharma

EMERGENCY SAFETY EQUIPMENT:

Self contained breathing apparatus SetsChlorine leak arresting kitsEmergency suitsGum bootsFace shieldsHand glovesAprons.Safety belts etc.

EMERGENCY CONTROL CENTRE (ECC)

An emergency control centre is established in the Safety Centre building as indicated in the plan and equipped with adequate means of communication to areas inside and outside the plant together with relevant data, personal protective equipments and equipments to assistthose manning the centre and to enable them to discharge their duties comfortably.ECC will also contain the following data.a)Safety data pertaining to all hazardous materials likely to cause emergency. b)Procedure of major and special fire fighting, rescue operations, first aid etc.c) Emergency call out list of persons drafted for emergency control, key personnel, Fire,safety, First aid, Medical, HR, Security, Police and District Admn. Authorities.

Following facilities are available in Emergency Control Centre.3 nos., of intercoms.(Nos: 4016 / 4017 / 4018),1 no. of BSNL phone. (No:08728-272922)Sat Com facility. (No: 4628)Emergency Manuals.Blown up area maps. District phone directory.Wind directionPublic address systemExplosive meter Sound level meter Emergency lights

RESEARCH ANALYSIS & INTERPRETATION

Employee welfare as a tool of industrial harmony Page 42

Page 43: Employee Welfare by Cyberspot Project Help Line Aligarh Mukesh Sharma

Employee welfare as a tool of industrial harmony Page 43

Page 44: Employee Welfare by Cyberspot Project Help Line Aligarh Mukesh Sharma

Employee welfare as a tool of industrial harmony Page 44

Page 45: Employee Welfare by Cyberspot Project Help Line Aligarh Mukesh Sharma

Employee welfare as a tool of industrial harmony Page 45

Page 46: Employee Welfare by Cyberspot Project Help Line Aligarh Mukesh Sharma

Employee welfare as a tool of industrial harmony Page 46

Page 47: Employee Welfare by Cyberspot Project Help Line Aligarh Mukesh Sharma

Employee welfare as a tool of industrial harmony Page 47

Page 48: Employee Welfare by Cyberspot Project Help Line Aligarh Mukesh Sharma

Employee welfare as a tool of industrial harmony Page 48

Page 49: Employee Welfare by Cyberspot Project Help Line Aligarh Mukesh Sharma

Employee welfare as a tool of industrial harmony Page 49

Page 50: Employee Welfare by Cyberspot Project Help Line Aligarh Mukesh Sharma

Employee welfare as a tool of industrial harmony Page 50

Page 51: Employee Welfare by Cyberspot Project Help Line Aligarh Mukesh Sharma

Employee welfare as a tool of industrial harmony Page 51

Page 52: Employee Welfare by Cyberspot Project Help Line Aligarh Mukesh Sharma

Employee welfare as a tool of industrial harmony Page 52

Page 53: Employee Welfare by Cyberspot Project Help Line Aligarh Mukesh Sharma

FINDINGS

From the Data collected, Employees feel that Welfare measures arerequired to enable the employees to lead a comfortable work life.

Employees feel that Welfare measures enhance motivation andcommitment of the employee.

Most of the Employees feel that Referral to corporate Hospitals for major treatments such as Heart and Kidney disease is given and is found to beExcellent.

Employees feel that frequency of medical checkups must increased.

Employees feel that Quarter & Electricity facility provided to them isexcellent

They also feel that Recreational facilities help them to get rid of stressafter work.

Most of the employees feel that Quality of food items to improved andvariety of food items need to be introduced in canteen.

Only 42% of the employees feel that pension benefits are Excellent.

Employees feel that Safety training must be given frequently.

Employees feel that Personal Protective equipment (PPE) is important for their Safety in Plant.

They also feel that More Safety programs must be conducted in theOrganization to create awareness of Safety Measures.

Employee welfare as a tool of industrial harmony Page 53

Page 54: Employee Welfare by Cyberspot Project Help Line Aligarh Mukesh Sharma

SUGGESTIONSThe analysis revealed positive response from almost all the employees. It is found that better working conditions and welfare facilities are made available inside plant and township.The employees are highly motivated. However, it is suggested to take the followinginitiatives for further improvement.

•Coaching facilities are not available for examinations like EAMCET & other entranceexaminations. There is a need to provide coaching facilities in the township to enablethe children to prepare well for the entrance examinations professional degrees likeB.Tech & MBBS.

•Even good education facilities must be provided in the township for intermediate students.

•The hospital facilities are good. Specialist Doctors in all braches needs to be posted for better treatment locally to avoid outstation medical references.

•Maintenance of the parks and gardens needs to be improved.

•Canteen facilities are good. However, variety of food items may be increased and even thequality.

•Safety training must be given periodically and the employees who are unaware of safetyaspects must be identified and trained.

•Training for handling of the safety equipment must be given periodically for theemployees..

•Preference can be given for employees' children in NTPC Recruitments.

•As only 42% of the employees feel that pension benefit is Excellent, Pension benefitneeds to be increased and made attractive.

Employee welfare as a tool of industrial harmony Page 54

Page 55: Employee Welfare by Cyberspot Project Help Line Aligarh Mukesh Sharma

CONCLUSIONS NTPC (RSTPS) is one of the best among the power generating companies in our country. Inthe present scenario, the human resource management has to play a very importance role. For any organization, the employees are instrumental in executing the plans and meeting the work targets of the company with greater responsibility. In this endeavor, HR dept, plays a pivotalrole to support and fulfill the needs of the employees.The term ‘welfare measures’ refers to the facilities provided for the employees at theworking environment which are called statutory welfare measures and facilities provided for them and & their family members which are called not-statutory welfare measures. The mainaim of providing these welfare measures is to satisfy and enhance the morale of theemployees.The study reveals that both the statutory & non-statutory welfare measures provided by thecompany are very attractive and employees are highly satisfied and motivated.Accident prevention is both Science and Art. It represents, above all things, “Control” i.e.Control of man performance, machine performance and physical environment. The word“control” is used advisedly because it denotes prevention as well as correction of unsafeconditions and circumstances. It is a vital factor in every industrial enterprise, one which, if ignored or practiced unskillfully leads to needless human suffering and business economicfailure.It is much easier to comprehend the fundamentals of accident prevention if the preventive procedures are grouped into general classifications, like ‘Discovering the causes’,‘Controlling the Environmental causes’, Controlling the Behavioural causes’ and‘supplementing with various activities’

As the saying goes

SAFETY IS EVERY BODY’S CONCERN

,Workers, to participate in safety activities whole-heartedly. Avoid unsafe actions & behaviours. Follow Safety rules & regulations. He should be safe and make fellow workerslearn to be safe.Supervisors, to be hazard hunting, analyse potential hazards and investigate all incidentsoccurring in his work area. He should pinpoint unsafe practices. Safety should beincorporated in the work procedures, the workers are to be trained and enforced for implementationDepartmental Heads, to identify safe standards and practices. They should appraise, andappreciate. Follow up for the enforcement. Encourage the working group for their safety performance and tackle any untoward incidents and collaborate for maintaining safe working.Top management, to formulate safety policy and goals and review the same from time to timefor improvement. Audit the implementation. Fix accountability. Train all levels and

Employee welfare as a tool of industrial harmony Page 55

Page 56: Employee Welfare by Cyberspot Project Help Line Aligarh Mukesh Sharma

becommitted.With all the above it is learnt that, they will go a long way in protecting the employees and benefit their families and also protect the property of the company.

Employee welfare as a tool of industrial harmony Page 56