TEAMWORKS DOG TRAINING EMPLOYEE HANDBOOK Last revision: Nov 29, 2017 Page 1 of 35 Teamworks Dog Training , LLC Staff Handbook 2017-2018 Changes noted in highlighted color and are effective as of the revision date listed below. Please pay close attention to other highlighted sections.
36
Embed
EMPLOYEE HANDBOOK Teamworks Dog Training , LLCteamworksdogtraining.org/images/word files/TWStaffHandbook.pdf · Retail Sales 22 Class ... the responsibility for maintaining the high
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
TEAMWORKS DOG TRAINING
EMPLOYEE HANDBOOK
Last revision: Nov 29, 2017 Page 1 of 35
Teamworks
Dog Training, LLC
Staff Handbook
2017-2018 Changes noted in highlighted color and are effective as of the revision date listed below.
Please pay close attention to other highlighted sections.
TEAMWORKS DOG TRAINING
EMPLOYEE HANDBOOK
Last revision: Nov 29, 2017 Page 2 of 35
TABLE OF CONTENTS
Topic Page
Welcome 3
Philosophy 4
Short Course on Positive Reinforcement & Clicker Training 5-6
Guidelines for Assistants 7-10
Teaching Guidelines 11-15
Staff Policies & Responsibilities 16-23 House Rules 16
Safe Lifting 17
Basic First Aid 18-19
Weather Safety 19
Criminal Activity Plan 20
Dangerous Dogs 21
Building Security 21
Injuries 21
Profanity, Concealed Weapons, Smoking, Alcohol 21
Training Equipment 21
Non-Discrimination 22
Staff Appearance 22
Rescheduling a Class 22
Distribution of Printed Material 22
Benefit Eligibility 22
Retail Sales 22
Class Rosters & Time Cards 23
Evaluations 23
Paychecks 23
Changes in Class Schedule / Substitute Teachers 23
vomiting; change in consciousness (at this stage it is serious)
• Seek medical attention immediately
• Get person out of the heat to a cool place
• Loosen any tight clothing
• Apply cool wet cloths
• Report incident to Michele Godlevski
• Fill out an incident report form
WEATHER SAFETY
Canceling a class for weather-related reasons is at the instructor’s discretion.
Contacting the students should be attempted if possible, but PLEASE USE THE
TEAMWORKS WEATHER HOTLINE FOR WEATHER-RELATED
CANCELLATIONS.
• Call 919-340-0120. Listen to the message to see if anyone else has cancelled.
You should relay the same information in your message.
• Press * while the message is still playing. Enter the pass code.
• Follow the prompts. If there are messages on the line, press # while the
message is playing to skip it.
• Press # when done to save. Call back to check that the message was saved.
Safety tips for cold weather:
• Avoid prolonged exposure to below freezing temperatures or wind-chill
• Make sure extremities head, hands, feet are well insulated
• Avoid getting wet
Safety tips for sun exposure:
• Use sunscreen
• Wear an hat and sunglasses
Safety tips for hot weather:
• Drink plenty of water
• Avoid prolonged sun exposure
Lightning
• Can travel at 300 miles per second and cause burns, nervous system damage, broken
bones, loss of hearing or eyesight or death
• If you see lightning in the distance, don’t wait until it is close by to seek shelter
• Go inside a building or go inside car and roll up the windows. If you are caught
outside, don’t huddle as a group – scatter several yards apart
Tornado
• Stay calm
• Go inside a building
• Stay near interior walls and away from windows and doors
• If you are caught outside, move in right angles from the path of the tornado and find a
deep depression to lie flat in
TEAMWORKS DOG TRAINING
EMPLOYEE HANDBOOK
Last revision: Nov 29, 2017 Page 20 of 35
CRIMINAL ACTIVITY
In general:
• Call 911 as soon as possible
• Don’t take any unnecessary risks
• Do not approach the suspect
• Let the police handle the situation
Be aware of pre-theft indicators:
• Individuals loitering
• Individuals entering an area, observing, and leaving
• Individuals appearing nervous or uncomfortable
• Individuals looking around as if to see if they’re being watched
• Individuals wearing out of season clothing
During a theft:
• Do what you are told by the thief
• Do not volunteer information
• Do not volunteer assistance
• Do not try to apprehend or overpower the thief
• Make observations of anything they say, especially names
• Try to remember what they looked like and any outstanding characteristics
• Try to remember what the vehicle looked like that they left in
• Note any areas they may have touched and protect those areas
• Note anything they may have left behind
• Do not try to stop the escape of the thief
After a theft:
• Immediately dial 911
• Ask any other witnesses to stay until the police arrive
• Write down everything you remember
• Report incident to Michele Godlevski
• Fill out an incident report form
TEAMWORKS DOG TRAINING
EMPLOYEE HANDBOOK
Last revision: Nov 29, 2017 Page 21 of 35
9. DANGEROUS DOGS: Staff members are asked to exercise caution with
regard to handling dogs in class. While applications are screened prior to
registration, information gathered on the application is not always accurate. Staff
members are asked to read intake questionnaires (where applicable) prior to
handling any dog. Instructors are responsible for providing guidance to assistants
in class, making sure that they do not behave in a way that compromises their
safety. Any dog behavior in class that is cause for concern among the students,
assistants, or staff should be reported immediately to Michele Godlevski and the
dog should be referred to a specialty behavior class or an in-home consultation.
Dogs who are not “behaviorally healthy” do not belong in Puppy, Canine Good
Citizen or Distraction Proofing classes. The referring instructor will still be paid
for having the student in the class, as long as the student attended at least
orientation and the first class.
10. Dogs exhibiting fear or dominance aggression toward people should be referred
for private consultation or specialty classes. All issues regarding the
appropriateness of a dog in a particular class should be handled through Michele Godlevski.
11. BREAKING UP A DOG FIGHT: The most important thing to remember in a
dog fight is DO NOT PUT YOUR HANDS OR LET ANYONE ELSE PUT
THEIR HANDS ANYWHERE NEAR THE DOGS’ MOUTHS. Try to disrupt
the fight by distracting the dogs using an airhorn. You also can throw water
on them, shake up a can of soda and open it on them or make a loud noise. We
also have a can of pepper spray at each location. If you are unable to distract
them, you can grab their tails. You could also try grabbing their hind legs and
lifting the dogs up in the air. Please remember to remain calm in an emergency;
your calmness will help everyone else remain calm. All dog fights should be
reported on an incident form.
12. BUILDING SECURITY: Staff are required to lock up supply cabinets and the
entry doors tightly at the end of the day and to never leave the building
unattended or unlocked. Cabinet and gates at the agility arena should also be
locked up after use and the lights turned off.
13. INJURIES: Any injuries that occur to staff or customers, no matter how minor,
should be reported to Michele Godlevski via an incident report form.
14. PROFANITY: Profanity should not be used on the grounds of Teamworks Dog
Training.
15. CONCEALED WEAPONS: No concealed weapons are allowed on the grounds
of Teamworks Dog Training.
16. SMOKING: Smoking is not permitted in the Teamworks Dog Training indoor
facility or in the Teamworks Arena.
TEAMWORKS DOG TRAINING
EMPLOYEE HANDBOOK
Last revision: Nov 29, 2017 Page 22 of 35
17. ALCOHOL & ILLEGAL DRUGS: No alcoholic beverages or use of illegal
drugs will be tolerated before reporting to work, or while on the job.
18. TRAINING EQUIPMENT: Proper use and care of equipment should be
exercised at all times. Instructors should ensure that assistants or clients do not
mishandle or damage equipment. Any damages should be reported to Michele
Godlevski immediately using equipment damage form so that insurance claims
can be made. Equipment should only be utilized in its intended class.
19. NON-DISCRIMINATION: Staff members are expected to be courteous to
clients at all times, and to follow the non-discrimination policy. Staff members are
also asked to be sensitive to the needs of different breeds, and respective of the
fact that almost all owners feel very proud of their dog and their dog’s breed.
Instructors are encouraged to refrain from making derogatory comments about
any one dog or breed, remembering that pertinent information can still be given to
the owner without insulting the handler.
20. STAFF APPEARANCE: Staff members are encouraged to wear their
“Teamworks Dog Training” shirts to teach class and for all public events. Staff
members are asked to otherwise dress neatly and professionally. Staff members
are asked to refrain from wearing clothing that may be perceived as offending
while teaching classes or while representing Teamworks Dog Training; examples
include, but are not limited to clothing with profanity or political statements and
revealing clothing. Instructors are asked to be sensitive to the fact that wearing
breed-promoting clothing while teaching classes or while representing
Teamworks Dog Training may be mis-construed by students as a breed-bias and
should be avoided.
21. STAFF CONDUCT: Staff members are expected to conduct themselves in a
professional manner, not only on the grounds of Teamworks, but also in public
places. Staff members are expected to report all hours worked with integrity.
Staff members are expected to conduct all retail purchases with integrity and not
use items off the retail shelves for classes without permission from Michele. Staff
members taking Teamworks classes are expected to treat the instructor and
assistant with respect and not be disruptive in class. Staff members are
encouraged to give constructive feedback to Michele regarding the training
program. However, instructors expected to refrain from making derogatory
comments about any Teamworks classes or instructors.
22. RESCHEDULING CLASSES: Instructors are responsible for completing their
teaching assignments as detailed in their contracts. If a staff member is unable to
teach a class, he/she is welcome to reschedule the class; most classes allow for
two or three weeks of “flex” time in between class sessions. Instructors are
expected to prioritize class rescheduling over private lessons. Instructors may also
opt to reschedule classes to another day and time if their entire class is able to
attend. Instructors may find a substitute instructor to teach their class, but it is the
responsibility of the instructor to find a substitute. In extenuating circumstances,
TEAMWORKS DOG TRAINING
EMPLOYEE HANDBOOK
Last revision: Nov 29, 2017 Page 23 of 35
an assistant may teach a class as a substitute, but only with approval from
Michele. In the event that it is impossible to reschedule a class or a substitute was
used, the staff member will be paid on a pro-rated basis for the class. A two-
month notice is necessary for a change in schedule that requires changing the
class application. Any change in contract requires a written request from the
instructor to Michele.
23. DROP-IN & SUBSTITUTE STUDENT POLICY: Teamworks does NOT
allow drop-ins in our group classes. We believe that the students who
committed to taking a weekly group class have the right to have a limited
number of students in class, as advertised. Students who are unable to attend
a weekly class should consider taking private lessons instead. However, if a
student who has enrolled in a weekly group class cannot attend a class, that
student may sell their spot to another student, (which should be pre-approved
by the instructor). The substitute student needs to pay the student missing the
class directly.
24. PRIVATE LESSONS: PRIVATE LESSONS ARE DEFINED AS NO MORE
THAN TWO PEOPLE SHARING A TIMESLOT. One person may divide up
their private lesson between multiple dogs. Instructors who commit to teach two
regular group class time-slots, offered at least 5 times per year, are eligible to
give private lessons at Teamworks facilities during the hours when the building
is not in use. Private lessons may be given by instructors as long as the subject
matter of the lesson is within the scope of what the instructor normally teaches.
Only Certified Behavior Counselors may offer consultations for aggression
and serious problem behaviors and our liability policy only covers the owner,
Michele Godlevski, to go into people’s home. Instructors may not give a
private lesson at a student’s home or the instructor’s home. Instructors may
not use the term “In-Home Consultation” or “Behavior Consultation”. All
private lessons should be conducted on Teamworks property, and will only be
covered by liability
insurance if they are conducted on Teamworks property. The rate for private
lessons given under the auspices of being a Teamworks Dog Training instructor
(covered by our liability insurance) can be set by the instructor but the suggested
rate is $60 per hour ($65 per hour for instructors with Championships in
their field of teaching). All private lessons given on Teamworks Property
result in half the ring rental fee due to Teamworks Dog Training regardless
of location. All private lessons given by Teamworks Instructors must be paid
by cash, charge or check made out directly to Teamworks Dog Training.
Instructors should fill out a timecard, indicating how long the private lesson
was, how much money was paid by the student, where the lesson was held,
and what form of payment was used (and attach the payment to the
timecard). All reservations for facilities must be arranged and confirmed
ahead of time online by the instructor using the online reservation system.
Instructors are expected to encourage students to take classes and not to recruit
students out of classes into private lessons. If an instructor fails to fill at least
two group classes with a minimum of 3 students each (or its pre-approved
equivalent in other services to Teamworks), the instructor will not be eligible to
TEAMWORKS DOG TRAINING
EMPLOYEE HANDBOOK
Last revision: Nov 29, 2017 Page 24 of 35
teach private lessons for that session.
25. SEMINARS: SEMINARS ARE DEFINED AS A GROUP SESSION THAT IS
NOT HELD ON A WEEKLY BASIS. SEMINARS CANNOT BE OFFERED
MORE THAN ONCE A MONTH. The rental price for seminars is $25 / hour
for the arena and $20 / hour for the Raleigh location. The ring must be reserved
by the instructor.
26. CLASSES: CLASSES ARE DEFINED AS GROUP SESSIONS OF THREE OR
MORE STUDENTS THAT ARE HELD WEEKLY FOR A CERTAIN TIME
PERIOD. ALL CLASSES MUST BE APPROVED BY MICHELE AND
ADVERSTISED THROUGH THE TEAMWORKS DOG TRAINING
REGISTRATION SYSTEM. GROUP CLASS PRICES WILL BE SET BY
TEAMWORKS AND COMPENSATION WILL BE AS DEFINED IN
CONTRACTS.
27. PET SITTING: Teamworks staff members may not offer “pet sitting” under the
Teamworks name, or advertise that they do pet sitting in their homes, as our
liability policy does not cover any pet sitting activities. If the Teamworks staff
member can provide written proof of pet sitter’s liability insurance, an exception
may be granted. Instructors and assistants of Teamworks may NOT offer InBoard
Training in their homes, as this is a conflict of interest.
25. RING RENTALS: Instructors have the benefit of being able to use the
Teamworks facilities without charge. This benefit is not extendable to non-
instructors. If a rental is shared with a non-instructor, the non-instructor
should pay half the rental rate. If one instructor takes a private lesson from
another instructor, half the rental rate is still due to Teamworks.
26. DISTRIBUTION OF PRINTED MATERIAL and VERBAL
SOLICITATION: Staff input into classes is encouraged and welcomed!
However, any printed material given out in Teamworks classes or left at
Teamworks facilities should first be submitted to Michele Godlevski for
approval. Instructors and assistants must seek approval directly from Michele
before verbal or printed solicitation of any kind (other than solicitation for
Teamworks classes or events) is done. Teamworks Dog Training will pay for
photocopying of approved printed materials related to classes.
27. SOLICITATION POLICY: Staff members should not solicit business for any
other type of business on the grounds of Teamworks Dog Training (other than
Teamworks Dog Training classes and events) without the written permission of
Michele Godlevski.
28. STAFF MEMBER BENEFITS: Instructors are given certain privileges and
benefits, as listed in the compensation section. Those benefits should not be
extended to any non-instructors
TEAMWORKS DOG TRAINING
EMPLOYEE HANDBOOK
Last revision: Nov 29, 2017 Page 25 of 35
29. RETAIL ITEMS: Instructors are asked to facilitate the sales of retail items and
charge sales tax for all items. As a part of this responsibility, instructors are
expected to record all transactions in receipt books. Instructors should also
oversee assistants involved in retail sales, to maintain accuracy in all retail
transactions.
30. CLASS ROSTERS, TIME CARDS, & PAYCHECKS: Instructors will be paid
per student per class for all paid and enrolled students. Students that cancel a
class or ask for a transfer to another class will not be included in the class
count. Students that are referred to Reactive Dogs or Fearful Fidos can still be
counted on rosters, and the referral should be clearly marked on the timecard.
Instructors who refer a student to a specialty behavior class or an in-home
consultation will not be penalized for the lost student. Hourly employees should
submit hours to the nearest quarter of the hour, rounding down. Private lessons
will be paid to the instructor at agreed-upon the rate per hour. All private lessons
are payable by the student directly to Teamworks and should be submitted for
payment to the instructor by paycheck.
Instructors should fill out the official class roster document in paper form and
submit hours no later than the last day of the month. Paychecks will be issued and
post- marked no later than the 15th of the month (the 16th, if the 15th falls on
Sunday). Failure to submit hours by the last day of the month will result in a one-
month delay of paycheck. Any corrections to paychecks will be made in the
following month’s paychecks. Instructors should mark attendance on the printed
class rosters each week and note any changes --additional students or transferred
students. Hard copy class rosters should be turned in at the end of a class as time
cards and placed in the time card box. Hard copy time cards should be filled out
for all private lessons or additional services. The fee paid to Teamworks should
be clearly indicated (cash, check, charge) on the time card. All instructors are
expected to submit their total and categorized hours online no later than the last
day of each month. Failure to hit “submit” will cause a significant delay in
receiving a paycheck. In this case, an “estimated” check will be written, and the
hours will be put into the system the following month, with the amount of the
estimated check deducted from that amount.
TEAMWORKS DOG TRAINING
EMPLOYEE HANDBOOK
Last revision: Nov 29, 2017 Page 26 of 35
31. EVALUATIONS: Instructors are asked to hand out class evaluations for each
class and to review them. After review, class evaluations should be placed in
Michele Godlevski’s box. At any point during the year, classes may be observed
by Michele or by another staff member and feedback solicited. Feedback from
clients and peers, as well as class observations, and adherence to Teamworks
policy and class descriptions may be used to determine salary increases.
32. CHANGES IN CLASS SCHEDULE AND SUBSTITUTE TEACHERS:
Class schedules are designed to allow for two-three weeks’ flex time for
instructors to take time off from teaching. Instructors should update the database
with any dates that will affect the class schedule as soon as possible to prevent
misunderstandings with students. It is also recommended that each instructor
produce a printed reminder of changes in class schedule to hand to students.
Make-up classes can be held during any time period that is open on the rental
calendar, however, a consensus among all the students should be reached that the
alternative time and day are convenient. If the instructor cannot teach all the
classes in a session, the instructor should find another Teamworks instructor to
teach the missed classes. If an instructor seeks a substitute instructor, the # of
exact classes taught by each instructor should be indicated: 1) on the original
instructor’s class roster sheet 2) on a time card filled out by the substitute
instructor. This must be done for each instructor to receive proper and
appropriate compensation for the class. The pay for the substitute instructor will
be at the substitute instructor’s rate and will be based on the number of students in
each class. The regularly scheduled instructor will be paid for the actual number
of classes taught. If a regular Teamworks instructor is not available to teach the
class, assistants may teach one class with permission from Michele Godlevski.
Assistants will receive volunteer hours for teaching a class. Only payrolled
instructors are eligible for monetary compensation for teaching a Teamworks
class. Assistants apprenticing to be instructors will be encouraged to teach classes
for the instructor as a learning experience.
33. CUSTOMER COMPLAINTS: All customer complaints should be referred to
Michele Godlevski.
34. PUBLICITY: All news media contact should be handled through Michele
Godlevski.
TEAMWORKS DOG TRAINING
EMPLOYEE HANDBOOK
Last revision: Nov 29, 2017 Page 27 of 35
35. UPDATES TO THIS HANDBOOK: This employee handbook is subject to
minor updates on a quarterly basis. Updates will be announced on the
Teamworks Instructor’s Yahoo Group and are effective immediately unless
otherwise noted.
36. EXCLUSIVITY / LOYALTY BONUS:
All Teamworks assistants are expected to remain exclusive to Teamworks and
not teach or assist dog training classes for any other organization. Assistants may
work in retail, grooming, or pet sitting, but may not teach or assist classes in
another dog training organization.
Teamworks instructors who teach exclusively for Teamworks for a period of one
year will be eligible for seminar scholarships during that year. (Exclusivity is
defined as teaching only regularly scheduled classes for Teamworks.)
Instructors who teach regularly scheduled classes for other training organizations
located closer than 60 miles from Teamworks will be asked to sign a disclosure
statement. These instructors will not be eligible for the seminar scholarship, since
teaching regularly scheduled classes in another training facility creates a conflict
of interest with regard to referrals.
37. RECRUITMENT BONUS: Teamworks-exclusive instructors who fill their
classes will be rewarded with a bonus at the end of each class session for each
class that was full. The rewards schedule is as follows:
• $10 bonus per class session for each full class roster
• $10 per class session bonus for each full class roster that also
includes at least one student who is brand new to Teamworks
(please note the name of that brand new student in the notes
section of your online timecard)
38.VIOLATIONS and TERMINATION: Any violation of any of the staff policies
or evidence that a staff member is stealing money or retail items from Teamworks
is grounds for permanent dismissal. Any employee who is dismissed or voluntarily ends a contract will forfeit all rights to Teamworks database and
Yahoo group access. That employee will also forfeit all earned Teamworks credit
hours upon notice of contract termination. All Teamworks property, including keys, forms, books, and videos must be returned immediately. The last paycheck
will be withheld until these items are received.
TEAMWORKS DOG TRAINING
EMPLOYEE HANDBOOK
Last revision: Nov 29, 2017 Page 28 of 35
1. All instructors are covered by liability insurance as a part of a group policy,
which ▪ Covers general liability and workman’s compensation
▪ Covers all teaching activities at Teamworks or as a part of a Teamworks activity.
▪ Also covers any private instruction given, but only on Teamworks’ property as long as
the agreed-upon rate is charged and the policy of Humane Treatment is adhered to.
▪ Instructors will contribute to the group liability insurance as a small monthly deduction out of
each paycheck. (It should be noted that the group policy is much less expensive per instructor
than an individual policy would be.) The group rate is divided by the number of currently employed instructors on the payroll and deducted from each paycheck; paychecks issued
every other month will reflect two months’ worth of deductions. The deduction will be specified in the contracts.
2. All instructors are eligible for facility usage during unscheduled hours and
▪ Instructors should consult calendar to check for and defer to classes, private lessons, and
rentals. Blocked off time on the rental calendar is not eligible for instructor usage time. ▪ Instructors should allow other instructors at least 1 hour set-up time before classes
▪ Instructors should know that free usage cannot be shared with non-instructors; non-instructors
should pay the standard rental rate.
▪ Instructors should know that private lessons must be given under stated provisions, including
lessons given to instructors by other instructors.
▪ Instructors should recognize that because of this staff privilege, instructors are not entitled to
free entry at trials, show & gos, course of the week, equipment rental, or other “group events”.
3. All instructors teaching 2 or more classes (or 2 class hour equivalents) on a
regular basis may offer private lessons at the Teamworks facilities during
unscheduled hours. Private lessons are defined as a timeslot shared by no
more than 2 students. Instructors who commit to teach two time-slots are
eligible to give private lessons at Teamworks facilities during the hours when
the facility is not in use. If an instructor fails to fill at least two group classes
with a minimum of 3 students each (or its pre-approved equivalent in other
services to Teamworks), the instructor will not be eligible to teach private
lessons for that session. The rental rate for private lessons at a Teamworks facility will ONE HALF THE RING
RENTAL RATE per hour payable to Teamworks Dog Training. PLEASE NOTE: This rate
applies to all locations.
All reservations for private lessons must be arranged and confirmed ahead of time by the
instructor using the ring rental system online. Instructors should consult calendar to check for
and defer to classes and rentals and make their reservations for the ring at least 48 hours in
advance.
Instructors are expected to encourage students to take Teamworks classes and not to recruit
students out of classes into private lessons.
The general SUGGESTED rate for private lessons given under the auspices of being a
Teamworks Dog Training instructor (covered by our liability insurance) is $60 per hour ($65
per hour for Championship level instructors). Instructors may set their rate at another amount
but must communicate that change in rate to Michele.
▪ Records of all private lessons must be kept and a time card must be handed in to Teamworks
Dog Training, indicating how long the lesson was, how much money was paid, what type of
payment was received and to whom the payment was made.
COMPENSATION
TEAMWORKS DOG TRAINING
EMPLOYEE HANDBOOK
Last revision: Nov 29, 2017 Page 29 of 35
▪ Instructors giving private lessons must have their clients pay the whole private lesson fee to
Teamworks Dog Training. Instructors will be paid for the lesson in their paycheck at the rate
of the amount paid per hour minus the HALF THE RING RENTAL FEE.
▪ The instructor should fill out a time card recording all private lesson fees and turn it in to
Teamworks Dog Training. It should be clearly indicated on the time card what type of
payment was made, where the lesson was held, how long the lesson was, and who the lesson
was with. Instructors should round time down to the nearest quarter of an hour on all
timecards. ALL TIME CARDS SHOULD BE TOTALED WITH THE TOTAL
NUMBER OF HOURS CIRCLED AT THE TOP OF THE CARD.
4. Teamworks-exclusive instructors are eligible for bonus certificates for TW
classes and seminars as long as they fulfill their contract commitment.
COMMITMENT REWARD LEVEL Bonus Level:
1 class or equivalent = 20% off classes
2 classes or eq = 30% off TW classes
3 classes or eq = 40% off TW classes plus $100 approved seminar scholarship*
4 classes or eq = 50% off TW classes plus $100 approved seminar scholarship*
5 classes or eq = 60% off TW classes plus $100 approved seminar scholarship*
6 classes or eq = 70% off TW classes plus $200 approved seminar scholarship*
7 classes or eq = 80% off TW classes plus $200 approved seminar scholarship*
8 classes or eq = 90% off TW classes plus $200 approved seminar scholarship*
9 classes or eq = 100% off TW classes plus $300 approved seminar scholarship*
*The 10% rescue discount can be added in if the instructor’s dog is from rescue or an animal shelter.
• *SEMINAR SCHOLARSHIPS ARE ONLY ELIGIGLE TO INSTRUCTORS WHO REMAIN
EXCLUSIVE TO TEAMWORKS. The seminar scholarship is based on a fulfilled one year
teaching commitment; should an instructor not teach the entire commitment or not remain
exclusive to Teamworks in that calendar year, the seminar scholarship will be withdrawn and the
remainder will be deducted from the instructor’s last paycheck. The seminar scholarship is limited
to $100 per seminar. The instructor taking the seminar must seek pre-approval from Michele for
the seminar, pay for the seminar, then submit a receipt and a one-page written summary.
• This seminar scholarship may not be accumulated or carried over from year to year.
• It should be noted that an instructor must still fill out an official online application to secure spot
in a Teamworks class or seminar and the percentage off should be clearly indicated on the
application as a coupon. EACH INSTRUCTOR IS RESPONSIBLE FOR KEEPING TRACK of
seminar scholarship dollars used.
• The percentage off classes apply only to Teamworks classes. It does not apply to show & gos,
course of the week, agility trials, seminars, InBoard Training, Doggie Dayschool, or events.
• Instructors are encouraged to supplement their percentage off by volunteering hours as an assistant
at CGC tests, Therapy Dog evaluations, events and show & gos. Bonus level percentage off, the
rescue dog discount, and volunteer vouchers may all be used in combination.
• Teamworks employees are eligible for a “Stay & Play” rate of $25 per night. If training is
desired, it is $10 per session per day.
TEAMWORKS DOG TRAINING
EMPLOYEE HANDBOOK
Last revision: Nov 29, 2017 Page 30 of 35
39. Staff Meetings: Staff meetings are provided as a forum for communication. As an employee,
you are expected to attend staff meetings when possible.
6. All class instructors will be paid by the student. If only one student signs up for a class, the
student will be offered private lessons at the Teamworks facility instead. The amount the
student paid for class will be divided up into increments at the private lesson rate per half
hour. If only two students sign up for a class, the class will be held. All class instructors will
be paid for a minimum of three students, as long as 2 students sign up and remain in a class.
(This rule assumes that the instructor teaches all classes in a session.) If an instructor is not
able to teach all classes in a session, the rate of payment will be pro-rated based on the
number of classes actually taught.
.
7. All new instructors will be provided with one Teamworks Dog Training shirt
per day of the week committed to teach. All instructors signing a new year-
long contract are eligible for one Teamworks shirt of their choice. Staff
members are asked to wear a Teamworks shirt whenever teaching classes or
representing Teamworks Dog Training. Additional styles of shirts and clothing
items are available for purchase.
8. All instructors will be provided with business cards. Instructors are asked to
keep business card information up to date and arrange with the administrative
assistant to have business cards made. Instructors are encouraged to give their
business cards out whenever possible.
TEAMWORKS DOG TRAINING
EMPLOYEE HANDBOOK
Last revision: Nov 29, 2017 Page 31 of 35
IN ORDER TO CLAIM THESE INCREASES, YOU MUST BE A
TEAMWORKS-EXCLUSIVE INSTRUCTOR AND FILL OUT THE FORM
ON THE NEXT PAGE AND TURN IT IN TO MICHELE
9. *Rewards for pursuing continuing education a. Gift certificates will be given ($5 per number of days of seminar summarized) for
turning in electronic summaries of conferences attended
b. 0.5% base pay (per student class rate) salary increase for every 100 hours of continuing
education on the subjects of teaching classes, animal behavior, learning theory, or
behavior modification
c. 0.5% base pay (per student class rate) salary increase for every 100 hours of
continuing education on the subjects of competition dog sports
12. *Rewards for achieving training milestones in individual competition ▪ 0.25% base pay (per student class rate) increase for achieving first Novice level title
▪ 0.5% base pay (per student class rate) salary increase for achieving first Open level title
▪ 0.75% base pay (per student class rate) salary increase for achieving first
Utility/Excellent/Elite level title
▪ 1% base pay (per student class rate) salary increase for achieving first Master’s level title
▪ 1.5% base pay (per student class rate) salary increase for achieving first championship title in
obedience or agility and the ability to charge at least $65 per hour for private lessons
minimum rate
13. *Rewards for diversity of experience in training disciplines ▪ 0.5% base pay (per student class rate) salary increase for each additional discipline of title
dog, therapy dog certification, and other sanctioned dog sports)
14. *Rewards for achieving Dog Training Instructor certification
2% base pay (per student class rate)salary increase for each level or type of certification
TEAMWORKS DOG TRAINING
EMPLOYEE HANDBOOK
Last revision: Nov 29, 2017 Page 32 of 35
TTWW SSTTAAFFFF RREEWWAARRDDSS PPRROOGGRRAAMM
In an effort to encourage Teamworks Dog Training instructors to pursue continuing
education and further their training experience, the following program is offered.
This benefit is available to Teamworks-exclusive instructors only.
STAFF MEMBER NAME:
DATE OF SUBMISSION:
DATE OF APPROVAL:
APPROVAL SIGNATURE:
Please check the appropriate box below and provide all requested information. Increases will be
reviewed and will take effect on the first day of the first class taught of the next class session
from the date of approval.
REWARDS FOR PURSUING CONTINUING EDUCATION (Pre-approval of seminar eligibility required)
$100 seminar scholarship reimbursement given for turning in one-page electronic summary of conference attended and receipt for the seminar. (This scholarship benefit is only available to Teamworks-exclusive instructors)
100 hours of continuing education on the subjects of teaching classes, animal behavior, learning theory, or behavior modification. (Please list hours below)
100 hours of continuing education on the subjects of competition dog sports (please list hours below)
FORMS
TEAMWORKS DOG TRAINING
EMPLOYEE HANDBOOK
Last revision: Nov 29, 2017 Page 33 of 35
REWARDS FOR ACHIEVING TRAINING MILESTONES IN INDIVIDUAL
COMPETITION
First Novice level title
(list title and date of completion below)
First Open level title
(list title and date of completion below)
First Utility/Excellent/Elite level title (List title and date of completion below)
First Master’s level title
(list title and date of completion below)
First championship title in obedience or agility (list title and date of completion below)
REWARDS FOR DIVERSITY OF EXPERIENCE IN TRAINING DISCIPLINES
Additional discipline of title achieved (including flyball, tracking, herding, lure coursing, canine musical freestyle, earth-dog, therapy dog certification, and other sanctioned dog sports)
(List title and date of completion below)
REWARDS FOR ACHIEVING CERTIFICATIONS
Teamworks Instructor Certification Program (List date of completion below)
New level of N.A.D.O.I. certification (List endorsement and date of completion below)
A.P.D.T./ C.P.D.T. certification (List date of completion below)
Other instructor certification (List date of completion below)
Last revision: Nov 29, 2017 Page 34 of 35
TEAMWORKS DOG TRAINING
EMPLOYEE HANDBOOK
FORMS
ACCIDENT / INCIDENT REPORT
Name: SS #:
Address:
Phone: Type of Accident /
Incident:
Date & Time of
Accident / Incident:
Location of
Accident / Incident:
Details of Accident /
Incident:
Injury Location:
Accident / Incident
Witnesses:
Date & Time
Accident / Incident
was reported:
Date & Time
Medical Facility
contacted:
Date & Time
Medical Facility
attended:
What would you do
to prevent a similar
accident / injury in
the future?
Signature of injured
employee: Signatures
of all witnesses
present:
Supervisor review of
accident / incident
report:
Investigation report
filled out:
Last revision: Nov 29, 2017 Page 35 of 35
TEAMWORKS DOG TRAINING
EMPLOYEE HANDBOOK
FORMS
EQUIPMENT DAMAGE REPORT
Employee Name:
Phone: Equipment Damaged: Date & Time of
Damage:
Location of Damage: Details Damage:
Signature of employee:
Supervisor review of
damage report:
Last revision: Nov 29, 2017 Page 36 of 35
TEAMWORKS DOG TRAINING
EMPLOYEE HANDBOOK
FORMS
SIGNATURE OF ACCEPTANCE OF POLICIES
I hearby certify that I have read the policies contained in this Teamworks Dog Training Employee
manual and agree to abide by them while employed by Teamworks Dog Training, LLC.
Please check one of the following:
Printed Name:
Signature:
Date:
Contract Year:
Employee Handbook Version:
Please return this form along with your signed contract to
Michele Godlevski
195 Robbins Road
Youngsville, NC 27596
As a Teamworks Instructor, I certify that I am not engaging in any non-Teamworks dog
training activities for monetary compensation.
As a Teamworks Instructor, I disclose that I am engaging in the following dog training
activities for monetary compensation:
I understand and agree that for liability purposes, any non-Teamworks dog training
activities I engage in for monetary compensation must still adhere to the policy of Humane
Treatment as described in the Teamworks Dog Training Instructor manual. I also
understand that Teamworks’ liability policy does not cover any activities not conducted at
Teamworks. I also understand that while I still am eligible for the Recruitment Bonus, I
forfeit the Loyalty Bonus and Scholarship Bonus by teaching regularly scheduled classes at
another dog training location closer than 60 miles to either Teamworks location.