Employee engagement can do or will do

Employee EngagementCan do or Will do?

Globalization in Business

Why human Capital become more important ?1. Employee is the

most valuable assets for the organization.

2. Employee is the person who contribute their skills and effort to work

3. Employee can be the competitive advantage that cannot be copied by competitors

“Will Do” Versus “Can do”

Credit : World study report

One of the world leader country

G.P.A. inflation in USA Student in USA get lowest

grade in Math, Science and Verbal skills among industrialized countries

What is Employee Engagement?

Business concept to engaged the employees with enthusiastic in their work for the best of the company performance and interest.

High rate of engagement to the company they will proud, willing to work hard and being loyalty to the company.

Mostly the company assume that their employee holding a strong value in engagement

3 levels of engagement Attitudinal engagement :

Overall satisfaction and commitment to the organization Behavioral engagement :

Willingness to exert effort toward strategy for the organization’s success.

Trait-based engagement : Naturally born from inner of employee

Model of Engagement Driver

Demographic:Gender/Age

Geographic: Culture

Recruitment Training & development Motivation Theory

Engageability of Employee

Within Employee

From environment

Engageability of EmployeeGender

• The High Performance Institute

• 2500 male and female in 5 different countries

• to focus stereotypes on career mentoring and psychological mentoring.

• Female higher rate of favorable- sympathy- dependability - openness.

• Male gain more favorable rate - emotional stability.

• Equal rate of favorable- extravert- enthusiastic

Engageability of EmployeeGender

HR Point of view Avoid these lists

• Gender stereotype• Unconscious bias• Double standard

judgement

HR Point of viewImprove this lists

• Communication• Equality in workplace• Preferable Behavior• Comfortable

Relationship

Engageability of EmployeeAge ( Generation )

Generational cohort the group of individuals who experience the same event within the same time interval.

Generation x • the generation born after

the Western post-World War II

• In the workplace values freedom, responsibility, casual disdain for authority and structured work hours.

• less committed to one employer and more willing to change jobs to get ahead than previous generations baby boomers.

Generation y • was born in peroid or 1980-

1984 • in workplace with confident,

ambitious and achievement-oriented.

• high expectations of their employers, seek out new challenges and are not afraid to question authority.

• benefit greatly from mentors who can help guide and develop their young careers.

Engageability of EmployeeAge ( Generation )

Generational cohort the group of individuals who experience the same event within the same time interval.

Generation z • was born after the year

1984 and further• in another few years the

members will be joining the workforce

• Tech Savvy• Digital Native• Multitask• Speedy

To sum up• The generation gone by the

less loyalty employee will raise.

• Since Gen y and so on they tend to be more work-life balance conscious

• The style of work schedule change, the flexible work-hour increased

• The Monetary incentive is not only one motivation but career path and growth

Engageability of EmployeeCultural Dimensions

Engageability of EmployeeCultural Dimensions

What are the practical applications of the theory?

• Relationship of employee inside organization also sourced from cultural norms

• The company should encourage these lists- understand the cultural difference- maintain relationship among employees- avoid bias perception - learning through difference - promote proper behavior- improve communication skills among members

Organizational Environment

Start from Recruitment

Tools• Performance Test Simulator• Work Sampling• Assessment Center• Comprehensive• Interview• Realistic Job Preview

Find the candidate who can fit in the company structure and type of job

Maximize will do Minimize can do

How company can help employee to max performance

Organizational EnvironmentStart from Recruitment

• Looking for Green Zone• Motivate Yellow Zone• Avoid Red Zone

Organizational Environment

TrainingHow company can help employee to max performance

Organizational EnvironmentGoal Setting Theory ( Edwin Locke)

Organizational EnvironmentFlow Experience ( Csikszentmihalyi )

Organizational EnvironmentEquity Theory ( Stacy Adams )

Organizational EnvironmentJob Enrichment

• Job Rotation↑task different skill

• Job enlargement↑task in similar skill

• Job enrichment↑task ↑responsibility

Organizational EnvironmentOrganization Changes

↑

↑

↓

↓

The research show about how organization change effects employee engagement.

High-Tech IndustryThe reason to join this industry

High-Tech IndustryWhy employee join their current organization

High-Tech IndustryWhy employees leave their current organizations

• BRIC countries ineffective leadership and lack of growth opportunities cover 40% of reason to leave the organization and not satisfy with compensation at 18%.

• G7 group they are more concern in work-life balance.

• Both of 2 respondents share the same reason in- leadership ineffective- training and development

Summary• The increasing of

importance in employee raised

• To know and understand about core personality of employee in gender, age and cultural different along with job design, organization, intense recruitment, and development center can help the company to improve performance

• Employee with high satisfaction in work they will deliver the service to customer better because to motivate employee is not only money incentive.

Employee engagement minimize can do and maximize will do