Employability - | EU Neighbours

LIFE SKILLS AND EMPLOYABILITY:

A TRAINING PROGRAM FOR YOUTH

EU4YOUTH: EMPLOYABILITY AND STABILITY IN ARMENIA, BELARUS AND UKRAINE

Employability WORKBOOK

32

EMPLOYABILITY

PERSONAL DETAILS:

Name: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Address: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Email: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Phone Number: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

54

SESSION 1: Introductions and Overviews 6

SESSION 2: Personal Reflection 9

SESSION 3: My Kind Of Job 15

SESSION 4: Let's find out more about jobs 21

SESSION 5: Job Search 25

SESSION 6: Making a Good Impression in the Workplace 29

SESSION 7: Communication Skills for an Employee 35

SESSION 8: CV Writing 42

SESSION 9: Job Interviewing 45

SESSION 10: Personal and Time Management 51

SESSION 11: Anticipating Challenges 62

SESSION 12: Rights and Responsibilities 68

CONTENTSACKNOWLEDGEMENTS

HISTORY OF THE CURRICULUM:Funded by the European Commission and the Austrian Development Agency, Aflatoun

and SOS Kinderdorf Österreich are partnering for the EU4Youth: Employability and

Stability in Armenia, Belarus and Ukraine project. The aim of the project is to help

capture the interests and intrinsic motivation of learners, identifying personal

strengths and corresponding work possibilities. This project intends to create better

employment prospects for youth, increasing their active participation in the Armenian,

Belarusian and Ukrainian labour market. This resulting curriculum, Life Skills and

Employability: A Training Program for Youth intends to help achieve this aim in the

region.

This resource has been built based on a consultation with partners.

All resources have gone through a process involving partners and stakeholders with

expertise in pedagogy and curriculum development as well as thematic technical

expertise in the focus areas.

©2018 Life Skills and Employability: A Training Program for Youth

Curriculum: Michelle Tjeenk Willink, Iwanna Swart

Consultants: Els van Dam

Editing and Proofreading: Sarah Ebady

Layout and Design: Lisbeth van Lintel

Special Thanks: SOS Kinderdorpen and 1% Club for The Next Economy curriculum

and programme.

This publication was produced with the financial support of the European Union. its

contents are the sole responsibility of Aflatoun International and do not necessarily

reflect the views of the European Union.

This work may be used, contextualized, reproduced, and/or redistributed, in whole

or in part, and without prior written permission, solely by partner organisations for

non-profit administrative or educational purposes providing all copies contain the

following statement: Copyright© 2018, Aflatoun International.

This work is reproduced and distributed with the permission of Aflatoun International.

No other use is permitted without the express prior written permission of Aflatoun

International. For permission, contact [email protected].

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SESSION 1: INTRODUCTIONS AND OVERVIEWS

Key Messages• We now have clear expectations for the Employability course and better

understand the classmates joining us on the journey.• Between us, we have many different goals but one thing unites us – we’re

here to learn in an interactive way and gain valuable employment skills. Our goal is to get an internship at the end of the program! We have a better understanding of why an internship is valuable.

• We’ll learn more and have more success if we all remember the expectations and rules of thumb of professionalism.

Name: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Age: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

MY INTERNSHIP/JOB INTEREST

As of this moment, I am interested in finding a job or internship in:

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WHY?

Reason 1: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

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Reason 2: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

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SETTING A TARGET

• During the week, keep reminding yourself of three participants you hadn’t met before today. Remember their names.

• Finally, begin thinking about how to achieve your goals of obtaining a desirable job or internship.

• Reflect on the meaning of professionalism from this session and how you can improve.

NEXT STEPS

Write three steps that you think you will have to take to achieve your goal of obtaining the above job or internship:

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PROFESSIONALISM

Think back to what was discussed over professionalism.Write down two habits or aspects that you currently have and which you could adjust to become or be perceived as being more professional.

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NOTES

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SESSION 2: PERSONAL REFLECTION

Key Messages• Each of us is unique and special. We possess a wealth of talents and skills.

There are people who can and will support us. All of these will help us in our search for suitable employment.

• Knowing who you are, what your personality and interests are will further guide you towards a suitable job.

Setting a Challenge

• Finish, if you haven’t already, your Tree of Jobs diagram and bring it back to the next session.

• Read The Party diagram again. In the spaces provided, write a few lines on why you think these jobs that you listed might suit you. Write a few more lines suggesting ways you might find out more about those jobs.

• Finally write a summary of what you learned in Session Two.

(please use this space to record your thoughts and impressions of today’s session, or to write down any other useful information)

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1. Hanging Out at The Party Look again at the diagram from the Hanging Out at The Party exercise.

Use the spaces below to write down the top two ‘types’ you feel you have MOST in common with, in order of preference and then the group you have the LEAST in common with. Also write down what jobs are associated with that “type” based on the cards.

I The group I feel closest to is: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

The jobs associated are: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

II The group I feel closest to is: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

The jobs associated are: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

III The group I feel closest to is: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

The jobs associated are: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Next, review the notes (below) and your answers above on the sorts of jobs each group is frequently found doing. After you have read these notes again, use the space below to write down three jobs you think might suit you best.

Job 1 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Job 2 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Job 3 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

DOERS

PERSUADERS

HEL

PER

S

OR

GAN

ISER

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CR

EATO

RS

THIN

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S

THE PARTY

People who like to observe, learn, investigate, analyze, evaluate or solve problems.

People who’veathletic or mechanical

ability, prefer to work with objects, machines,

tools, plants or animals, or to be outdoors.

People wholike to work with data, have clericalor numerical ability, carrying things outin detail, or following through on othersinstructions.

People who like to work with other people to inform or teach them, train, develop or cure them. Often they are skilled with words

People who are artistic, innovative or who are very sensitive, and who like to use theirimagination or creativity. They prefer to work in informed settings.

People who like to workwith people - including

persuading or leadingor managing for

organizations

D T

C

HP

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AT HOME WRITING TASK

Use the space below to explain why you think these jobs might suit you.

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Use the space below to suggest ways in which you might find out more about these three jobs.

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Finally sum up in a few short sentences what you feel you have learned from this session.

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2. Who’s at the party?

DOERS

They are independent, sensible, practical, down-to-earth people. They prefer things rather than ideas or people. They like being outdoors, using tools, operating machines, growing plants, interacting with animals and working with their hands. Often they are athletic.

Examples of some of the jobs these people often prefer doing.

THINKERS

People who are intellectual, introspective, curious, methodical, rational, analytical and logical. They prefer tasks that are scholarly, scientific, technical or medical. They like activities that involve thought, observation, investigation, exploration and discovery. The like to solve problems, perform experiments, and conduct research.

Examples of some of the jobs these people often prefer doing.

CREATORS

People who are creative, intuitive, sensitive, articulate, expressive, unstructured, original, nonconforming and innovative. They rely on feelings and imagination. They are often spontaneous and open-minded. They also enjoy work that is literary or verbal.

Examples of some of the jobs these people often prefer doing.

• Agriculture• Chef • Fishing • Forestry

• Carpenter• Driver• Firefighter• Vet

• Chemist/pharmacist• Dentist• Engineer• Professor

• Computer programmer• Economics• Physics• Psychologist

• Art • Chef • Fashion • Musician

• Broadcast journalism• Dance• Media

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HELPERS

People who are kind, generous, cooperative, patient, caring, helpful, empathetic, tactful and friendly. They often prefer tasks that involve helping others, teaching, teamwork, and relationship building.

Examples of some of the jobs these people often prefer doing.

PERSUADERS

People who are adventurous, ambitious, assertive, extroverted, energetic, confident, dominant, persuasive and motivating. They often prefer work that involves leadership, business, politics, public-speaking, being in charge, taking risks, debating and competing.

Examples of some of the jobs these people often prefer doing.

ORGANIZERS

People who are logical, efficient, orderly, thorough, interested in details. They are people who value precision and accuracy. They do well in practical tasks, measuring results and following the rules. They often prefer work that involves accounting, statistics, maths, office work.

Examples of some of the jobs these people often prefer doing.

SESSION 3: MY KIND OF JOB

Key Messages• To make an informed decision about the sort of job to pursue you should

think of lots of different criteria.• Employers typically look for certain key skills, no matter what position they

are recruiting for.• You need to be able to demonstrate that you possess those skills.

Setting a Challenge

• Interview three people and ask them how they got their jobs • Look at the High Five skills and rate yourself against each one.

• Clergy • Counselor • Nurse • Trainer

• Community organizer• Teaching• Social worker

• Business • Entrepreneur • Managers • Public relations• Politics

• Buyers• Fundraising• Lawyers• Real estate

• Accounting • Tax advisor • Econimcs • Finance • Real estate

• Administration• Customer service• Engineering• Math teaching• Secretary

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WHAT IS IMPORTANT TO ME IN A JOB?

Use the template below to record the different qualities of jobs discovered in the running dictation exercise. Then use the column on the right to rate each quality. Mark each item either VI (Very Important), SI (Somewhat Important) or NVI (Not Very Important).

QUALITY RATING

THE BIG FIVE – VOTE WITH YOUR FEET

Listen while your facilitator explains how to do this exercise. Each time s/he reads a statement you should find a space on the floor that signifies either 1, 2, 3, 4 or 5.Remember, 1 Means ‘Not at all’ and 5 means ‘Lots’. 2 would therefore mean ‘Not really’, and 3 would mean ‘I’m just all right. Finally, 4 would mean ‘quite good’. Then record your answer by circling the corresponding number in one of the boxes.

QUESTIONS

COMMUNICATION AND LITERACY

I listen well and make sure I understand instructions. 1 2 3 4 5

I am clear and concise when I talk or write. 1 2 3 4 5

NUMERACY

I can use maths to solve everyday problems. 1 2 3 4 5

Q2. I can work with tables, graphs and data. 1 2 3 4 5

IT

I can communicate well using email or documents. 1 2 3 4 5

I am confident and safe when using IT. 1 2 3 4 5

TEAMWORK

I work well with others and do my fair share. 1 2 3 4 5

I help others and respect differences. 1 2 3 4 5

PROBLEM SOLVING AND CREATIVITY

I can usually work out what’s wrong. 1 2 3 4 5

I can come up with ideas and take action. 1 2 3 4 5

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THE HIGH FIVE

In the exercise above you ranked yourself against The Big Five skills that employers generally seek. But that list is not complete. Below you will find five more skills that employers rate highly. Read each question and that rate yourself.

QUESTIONS

PERSONAL PRESENTATION

I am clean and neatly dressed 1 2 3 4 5

I am polite and show respect to others 1 2 3 4 5

ENTHUSIASM AND INITIATIVE

I show enthusiasm and do things properly 1 2 3 4 5

I am willing to learn and improve 1 2 3 4 5

TIME MANAGEMENT AND ORGANIZATION

I plan what to do and finish on time 1 2 3 4 5

I am careful and pay attention to detail 1 2 3 4 5

NEGOTIATION AND DECISION-MAKING

I can share my ideas and take on board other views 1 2 3 4 5

I can use the facts to make good choices 1 2 3 4 5

INTEGRITY

I am honest and trustworthy 1 2 3 4 5

I do the right thing 1 2 3 4 5

HOMEWORK TASKS

ME AND THE HIGH 5 AND BIG 5

Thinking about the ten skills discussed in this session and specifically the skills that you identified above as very important and which you need to improve on, complete a list of three objectives about how you will improve your “Big 5” or “High 5” skills in order to obtain a good internship/job. Explain each objective by stating which skill is very important, why, and how you are going to improve on it yourself. Each objective can be about a different skill.

Objective 1 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

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Objective 2 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

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Objective 3 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

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JOB DETECTIVE

This week interview three people and ask them how they got their jobs. Ask other questions to encourage the interviewee to tell you more, e.g.• “How did you hear about it?”• “Did you know the person who hired you?”

Record your answers in the box below.

TYPE OF JOB PERSON HAS HOW PERSON GOT THAT JOB

PERSON 1

PERSON 2

PERSON 3

SESSION 4: LET’S FIND OUT MORE ABOUT JOBS

Key Messages• A suitable job should do all of the following;

- Appeal to our interests - Involve skills or resources that we possess – our strengths - Fit with our personal values - Match our personalities

PREFERENCE LIST REJECT LIST

1 1

2 2

3 3

4 4

5 5

6 6

7 7

8 8

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Now use the spaces below to write some additional information based on your preferences and rejections.

A. LIST OF MY TOP TWO PREFERRED JOBS.

1 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

2 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

B. HOW THESE REFLECT MY INTERESTS, SKILLS, VALUES AND PERSONALITY.

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

C. MY TWO REJECTIONS.

1 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

2 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

D. HOW THESE REFLECT MY INTERESTS, SKILLS, VALUES AND PERSONALITY.

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

JOB ADVERTISEMENT ASSIGNMENT

Search and choose ONE job advertisement for a job that you would actually liketo apply for. Before choosing, consider that it is a job that matches your skills, abilities, and preferences and is a job you would have ranked highly in the exercise above.Use this template to copy all of the important information from the advertisement to share in the next session.

Where did you find this job advertisement?

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Job Title: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Company Name: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Job locations: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

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Brief Summary of Job:

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Education, Qualifications, and Skills required:

1 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

2 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

3 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

4 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

5 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

6 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Salary: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Number of hours per week: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

SESSION 5: JOB SEARCH

Key Messages• Each person has their own unique situation, goals skills and qualifications. It

is important to be ambitious but also realistic.• Learning how to identify and present our strengths will become more and

more important as we begin to interview.• Understanding challenges or skills/qualifications that we are missing should

not be discouraging but inspiring. Finding out what we need to do to improve is an important life skill.

• Networking and knowing where and how to look for the right jobs are all critical in the job search process.

INDUSTRY PREFERENCES

You discussed in groups which industry you were interested in and found a job advertisement for. List that here along with three names of companies or organisations in your community that are working in this field.

INDUSTRY 1:

Company 1 – _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Company 2 – _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Company 3 – _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

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STRENGTHS/CHALLENGES

You discussed strengths and challenges that are related for your specific job advertisement. List 3 of your strengths here and write one sentence for each to explain why it is your strength.

FOR EXAMPLE:

Strength: I am organized.

Explanation: I am organized because I can always find my things and never forget

appointments.

Strength 1: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Explanation: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Strength 2:_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Explanation: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Strength 3:_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Explanation: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Also list your 3 challenges.Write 1 sentence for each of them how you can overcome this challenge.

EXAMPLE:

Challenge: I am not punctual and always late for appointments.

How to overcome: Every day I will make a plan and schedule for myself and use my

phone as a watch.

Challenge 1: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

How to overcome: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Challenge 2: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

How to overcome: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Challenge 3: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

How to overcome: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

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NETWORK ASSIGNMENT

Which 3 people will you approach within your network in the coming week that could help you find a job or internship? Remember they may not have a job or internship for you immediately but they can also help you find one or refer you to someone they know. Write down their name, job and company.

1 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

2 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

3 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

What three questions will you ask them? Write out your interview plan below. Remember to tailor your questions to each specific person.

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

SESSION 6: MAKING A GOOD IMPRESSION IN THE WORKPLACE

Key Messages• How you talk, dress and behave at work can affect your career and your boss

and colleagues view you. Make sure it reflects your personality but also your level of professionalism.

• By modifying these things, you can have a positive effect on how others perceive you.

• There are many ways to show assertiveness and confidence- make sure you are aware of your body language and style of communication.

• Assertive and aggressive are not the same thing.• Being a good listener is a skill that you have to practice. Listening is equally as

important as being good at speaking.

INDUSTRY PREFERENCES

Creating a good impression in the workplaceUse the table below to create a list of ‘Dos’ and ‘Don’ts’ covering ways in which you can make a good impression at work.

DO DON’T

DRESS

TALK

BEHAVE

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CODE OF CONDUCT ANAGRAMS

Put the words in the correct order to discover advice on good work behavior.

ANAGRAMS CORRECT SENTENCES

expected is out what find

properly times all dress at

around attention pay on

going what’s to you

why understand accept exist

rules these the and

the be team of part

best your do

other the respect employees

Now write down three pieces of advice for good conduct at work:

1 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

2 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

3 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

BEING ASSERTIVE

ASSERTIVENESS MEANS…

- Respecting people’s rights – and your own.

- Expressing yourself honestly

- Achieving a win-win outcome

- Controlling your feelings and actions

- Having self-worth

Use the space below to record your answers for the dictation exercise. As each runner brings you a new phrase, you must decide where to copy it in the table below. Is it a “how to” or is it an “example”? Does it already have a match, then write them next to each other. Recommended to do this in pencil to easily fix mistakes.

Assertiveness Running Dictation Template –use this to record the information you gathered in the running dictation

HOW TO BE ASSERTIVE EXAMPLES

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PUTTING IT ALL TOGETHER

ROLE-PLAY SCENARIO

In each pair A is to play an office worker in her first week at work. B is to play a bossy

colleague who has been in the job for years. A and B sit beside each other in the office.

A is annoyed with aspects of B’s

behavior. B has been leaving her belongings on A’s desk and making long, loud

personal phone conversations which make it hard for A to concentrate. A wants to

resolve this issue without causing a fight or making an enemy out of B.

Watch each role play and give the ‘A’ actor a mark from 1 – 5 for each of the following categories. Note that these are all forms of communication, even if many are non-verbal categories.

NAME OF PARTICIPANT

PLAYING A

VOICE PROJECTION

BODY LANGUAGE

EYE CONTACT

ASSERTIVENESS TOTAL

WORKBOOK ASSIGNMENT

Reflection Writing: take time to reflect on what was learned in this session by answering the following questions.

1. Why do you think it might be a good idea to be assertive in the workplace?

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

2. Describe an occasion when you acted assertively. Refer back to the “Assertiveness Means” explanation above to make sure your example meets all five criteria.

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

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3. What kind of opportunities do you think projecting confidence can bring you in your future job?

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

4. Write down two to three ways that you can use what was learned today to be successful either in an interview and/or on your first days at a new job.

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

SESSION 7: COMMUNICATION SKILLS FOR AN EMPLOYEE

Key Messages• Good communication skills (verbal, non-verbal, and written) are essential for

making a good impression on a job application, in an interview, and later in the workplace.

• There are some basic, important communication “Do’s” that apply in all situations and several techniques to use or improve on to create a better experience when communicating with a potential employer, boss, colleague, or client.

NON-VERBAL COMMUNICATION IN AN INTERVIEW

Write down the five most important non-verbal actions you can take to make a good impression in an interview:

1 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

2 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

3 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

4 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

5 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

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DO’S AND DON’TS FOR COVER LETTERS

Place a check mark in the appropriate do or don’t column of each statement.

DO’S OR DON’TS FOR COVER LETTERS

STATEMENT DO DON’T

It isn’t important to consider the person or company you are

sending your application/cover letter to. I send the same letter

for everything and to everyone.

In the job application/cover letter I talk about many things.

Some are to sell myself and make myself look good. I also

indicate my challenges and weaknesses.

I send a job application with cover letter and CV by email.

I send a job application with cover letter and CV by mail or

hand deliver.

I don’t pay much attention to the layout (what I write in which

part) of the letter.

Jargon and long and difficult words make me look smart.

I prefer to send the letter as soon as I write it.

I ask others to check my letter for spelling mistakes.

GUIDELINES FOR COVER LETTER

A. HeadingB. DateC. Addressing to the contact person or recruitment managerD. Motivation why you are interested in the job [1 to 2 paragraphs]E. Examples for your strengths [1 to 2 paragraphs]F. Stating availability for interviews and interest in being invited for interview

[1 to 2 sentences]G. Sign off and signatureH. Not longer than 1 page in totalI. No spelling or grammar mistakesJ. Don’t just repeat your CVK. Stay focused and write simply and to the pointL. Give real examples as much as possible to highlight your strength, skill or interestM. Be professional and use mature, professional terminologyN. It is good to show your interest and personality, but not be too casualO. Always adjusted to match the job, company and/or person addressed to. Never send a standard letter that you have sent to several other jobs.

COVER LETTER OUTLINE

Write one sentence next to each point for each of the two below sections. This will help you later as you write a full cover letter.

1. Motivation and/or interest in particular job

• _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

• _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

• _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

• _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

• _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

• _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

• _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

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2. Strengths and skills

• _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

• _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

• _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

• _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

• _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

• _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

• _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

COMMUNICATION SKILLS ASSESSMENT

Have a look at the communication skills listed below in the chart and their description. List 3 skills you feel you would need develop further.

1 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

2 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

3 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Can you think of ways to practice those skills in your daily life?

1 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

2 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

3 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

COMMUNICATION SKILL DESCRIPTION

LISTENING • Being a good listener is one of the best ways to be a good

communicator.

• Practice active listening.

NONVERBAL

COMMUNICATION

• Your body language, eye contact, hand gestures, and tone

all colour the message you are trying to convey

• Pay attention to other people’s nonverbal signals while you

are talking.

• Non verbal signals convey how a person is really feeling.

CLARITY AND

CONCISION

• Try to convey your message in as few words as possible.

• Say what you want clearly and directly, whether you’re

speaking to someone in person, on the phone, or via email.

• If you ramble on, your listener will either tune you out or

will be unsure of exactly what you want.

• Think about what you want to say before you say it; this will

help you to avoid talking excessively and/or confusing your

listener.

FRIENDLINESS • Through a friendly tone or simply a smile, you will

encourage your listener to engage in open and honest

communication with you.

• This is important in both face-to-face and written

communication.

CONFIDENCE • Confidence ensures your listeners believes what you are

saying.

EMPATHY • Even when you disagree with your listener, it is important

for you to understand and respect their point of view.

OPEN-MINDEDNESS • Be open to listening to and understanding the other

person’s point of view, rather than simply getting your

message across.

• Be willing to enter into a dialogue, even with people with

whom you disagree, you will be able to have more honest,

productive conversations.

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RESPECT • People will be more open to communicating with you if

you convey respect for them and their ideas.

• Simple actions like using a person’s name, making eye

contact, and actively listening when a person speaks will

make the person feel appreciated.

• On the phone, avoid distractions and stay focused on the

conversation.

• Convey respect through email by taking the time to edit

your message.

• If you send a sloppily written, confusing email, the recipient

will think you do not respect her enough to think through

your communication with her.

FEEDBACK • Appropriately give and receive feedback is an important

communication skill.

• Similarly, you should be able to accept, and even

encourage, feedback from others.

• Listen to the feedback you are given, ask clarifying

questions if you are unsure of the issue, and make efforts to

implement the feedback.

PICKING THE RIGHT

MEDIUM

• Know what form of communication to use.

• Some conversations are always best done in person.

• You should also think about the person with whom you

wish to speak - if they are very busy people, you might

want to convey your message through email.

• People will appreciate your thoughtful means of

communication, and will be more likely to respond

positively to you.

WORKBOOK ASSIGNMENT

Attempt to get the job application for the job advertisement you found in the Job Search session. If there’s no official application, use the idea of this job to complete a cover letter. You should fill it out to the best of your ability and/or complete a full cover letter, keeping in mind the “Do’s” and guidelines learned today. Use your outline and the peer feedback. Bring with you to the next session. Use the template on the next page to write it.

FULL COVER LETTER

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

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SESSION 8: CV WRITING

Key Messages(these will be decided as a group at the end of Session 8)

• _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

• _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

• _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

WORKBOOK ASSIGNMENT

• Fully complete CV and/or improve it before the next session.• Based on the job/internship they found which they would like to apply for, they

should add two or three sentences to the Optional Extras section of their CV by adding a bit of information and motivation about themselves which would be appropriate for this job/internship.

ELEMENTS OF CV’S

HEADING • Start your CV with your name, home address, email, and

telephone number.

EDUCATION AND

QUALIFICATION

• Unless you have recently left school or college, only

include your higher academic qualifications.

• Follow with any professional qualifications, vocational

qualifications, relevant training and further relevant

educational achievements or certifications.

EMPLOYMENT

EXPERIENCE

• Names of employers, dates of employment, appointments

and responsibilities (keeping the Big 5/Top 5 skills in mind)

• Employment history is shown in reverse chronological

order, starting with your most recent relevant job.

ACHIEVEMENTS • Relate your achievements to your work such as, increased

productivity; increased sales or profits, improved design,

increased efficiency.

• Aim to convey the benefits of what you have done.

ADDITIONAL SKILLS • State any skills or talents that have a general use, such as:

language skills, computer literacy, driving license and first-

aid training.

HOBBIES AND

INTERESTS

• State interest and pastimes that complement and enhance

your skills and experience. This is often a short section.

REFERENCES • You may state ‘available on request’ rather than to give

actual names and addresses on CV but is recommended to

already provide two to three reliable references.

OPTIONAL EXTRAS • This can be a personal profile and career aim. This is usually

at the top after your name and contact information.

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CV TEMPLATE

This is an example format of a CV. You can use it to structure your own CV. However, it is only for reference and you can always adapt it to make your CV more personal and stand out.

[Your Name] [Telephone][Street Address], [City, ZIP Code] [Email]

PROFESSIONAL [Summarize your professional background and PROFILE education, as relevant to this position]

• [Relevant skill]• [Relevant skill]• [Relevant skill]

PROFESSIONAL [FIELD OR AREA OF ACHIEVEMENT]

ACHIEVEMENTS [To replace placeholder text (such as this), just select it and begin typing. Don’t include space to the left or right of the characters in your selection.]

• [Achievement]• [Achievement]• [Achievement]• [Field or area of accomplishment]• [Achievement]• [Achievement]

WORK HISTORY [Dates of employment] [Job Title], [Company Name], [City]

[Dates of employment] [Job Title], [Company Name], [City]

[Dates of employment] [Job Title], [Company Name], [City

EDUCATION [DEGREE]

[School Name] [City/Town] [Date of graduation]

REFERENCES 1

2 3

SESSION 9: JOB INTERVIEWING

INTERVIEW QUESTION CHART

Pick 3 questions you find hard to answer and take the time to answer those in advance and keep them close when you are preparing for your next interview.

During role play, ask your partner three of the following questions. Check that their answer fits what is recommended in the guided response.

INTERVIEWER QUESTION

GUIDE TO RESPONSE

Tell me about yourself? • Begin by describing yourself in a work situation.

• Prepare a summary of your work experience as well as your

career achievements.

• Briefly detail your education accomplishments as well as any

other accomplishment or transferrable skills that are relevant

to the job vacancy.

• Only once you have discussed information that is specific to

the available position, should you then give a short explanation

about your interests and character traits.

Describe your working experience?

• Study your CV prior to your job interview and identify areas of

your work experience that is specifically relevant to the job that

you are being interviewed for.

• Your answer should be concise and relevant; the recruiter has

already seen your Curriculum Vitae and already has a good

idea of your experience.

• Try to get the recruiter to specify what areas they would like

you to discuss so as to avoid digressing off the topic with long

winded explanations.

• Your verbal explanation must be consistent with the

information detailed in your CV.

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What are your strengths and weaknesses?

• When discussing your strengths highlight roughly three

positive attributes or strengths that specifically apply to the

available post based on what you consider to be the recruiter’s

specific requirements.

• When indicating your weaknesses, never detail a character

defect or poor performance areas that have no opportunity to

be improved on.

• Try to explain where you identified a problem area where you

were able to remedy this and explain how you did so.

How do you deal with conflict or criticism?

• Answer this question with a positive approach.

• Explain where you may have experienced conflict in the

workplace in the past and how you dealt with it.

• Explain in a positive light, how you managed this conflict and

what you learnt from the experience.

• The job interviewer is looking to identify areas where you may

experience a problem when working with difficult personalities

and how well you handle negative situations and reverse them

into positive ones.

• Never say never and always be open to the idea that you are

willing and able to learn from each working experience -

whether positive or negative.

What do you know about our company?

• You will need to prepare for this typical job interview question

far in advance in order to ensure that you are comfortable

discussing the employer’s company.

• Don’t be a know it all, you are talking with someone who may

have been part of the company for several years and will know

greater detail that you will.

• Never argue about details and be open to correction should you

have interpreted research information incorrectly.

Why do you want to work here? • Specify what interests you about the industry or company and

how you feel you could contribute to its longevity.

• Express admiration and respect for the company and include

an explanation as to what value you feel you will be able to

bring to the company that other candidates may not be able to.

• Try to get a good understanding of the company’s objective as

well as their vision and mission and how you plan on sustaining

this or improving on it, based on your relevant skills and

attributes.

Describe a short term goal you have set for yourself and how you intend to achieving this goal?

• A short term goal generally falls within a one to two year

delivery period.

• The goals that you describe should be career focussed, based

on areas where you would like to improve on a skill or achieve

a qualification that will boost your career growth.

• When answering to how you intend on achieving these goals to

the employer, never leave a door closed.

• Opportunity and drive is your number one objective in order to

achieve any goal and this is why your

• explanation needs to be realistic and attainable within this

short period.

• Display your enthusiasm and desire to succeed, this will

indicate to the employer that you are a motivated and inspired

employee.

Where do you see yourself in five years?

• Stay focussed on career goals and aspirations.

• Keep these career aspirations realistic and attainable within a 5

year period.

• Discuss ways in which you anticipate attaining your career

goals as well as steps you have already taken to reach these

career goals.

Why did you leave your last job?

• Stay positive regardless of the circumstances.

• Never refer to a major problem with management and never

speak ill of supervisors, co-workers or the organization.

• Keep smiling and talk about leaving for a positive reason such

as an opportunity, a chance to do something special or other

forward-looking reasons.

Are you willing to work overtime? Nights? Weekends?

• This is up to you. Be totally honest.

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Would you be willing to relocate if required?

• You should be clear on this with your family prior to the

interview if you think there is a chance it may come up.

• Do not say yes just to get the job if the real answer is no. This

can create a lot of problems later on in your career.

• Be honest at this point and save yourself future grief.

What are your salary requirements?

• A good place to start is to research the industry standard

or market related salary that employees in similar roles are

earning.

• Generally, this information can be found on the internet or

alternatively recruitment agents will be able to give you a good

indication of your market related salary.

• In your interview, try not to discuss exact figures but rather give

a ball park figure that you will be able to negotiate on later on

should the employer makes you an offer.

• Never discuss your salary goals unless asked by the interviewer.

Do you have any questions?

• Always have a few questions prepared to ask the interviewer.

• It is important to ask questions as this will illustrate your

enthusiasm and desire to join their company.

• Research and prepare some typical interview questions for the

recruiter.

WORKSHOP SESSION ANSWERS

Write down your group’s answers to the following questions:

1. What was the most difficult question? _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

2. How will you prepare your answers? _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

3. What can you do if you can’t think of a good answer? _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

4. Is it okay to exaggerate or lie during an interview? _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

5. What should be your goal for each answer? _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

6. How long should your answer be? _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

7. What can you do at the end of the interview? _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

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Key Messages

INTERVIEW DO’S AND DON’TS

Write in the top 3 for each as decided by the whole group. Individually, add two more to each column that you find important.

DO’S DON’TS

SESSION 10: PERSONAL AND TIME MANAGEMENT

Key Messages• Set goals that are achievable.• Plan and manage your time and tasks by completing them by the due date.• Never wait to do something important at the last minute.• Organise and prioritise time between your personal life, school life, and work

life.• Stay positive and have confidence in your work. • Being organized and on time = being professional.

TEN TIPS FOR EFFECTIVE TIME MANAGEMENT

Use the space below to record the messages during the Running Dictation exercise.

1. _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Ranking number

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2. _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Ranking number

3. _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Ranking number

4. _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Ranking number

5. _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Ranking number

6. _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Ranking number

7. _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Ranking number

8. _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Ranking number

9. _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Ranking number

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10. _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Ranking number

PERSONAL COMMITMENT

Over the course of the next week, I pledge to do my best to act upon the following three of the Top Ten Tips for Effective Time Management

1 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

2 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

3 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

SIGNED: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

ACTIVITY LOG FOR THREE DAYS OF DAILY ACTIVITY

EXAMPLE

TIME ACTIVITY NOTES

Get dressed in the morning

Travel to school

Class activities

Lunch

Recess at school

Travel home for school

Rest and relaxation

Study and complete homework

Complete home chores

Family time

Dinner

Rest and relaxation

Sleep/bedtime

TOTAL AMOUNT OF TIME

HO

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DAY 1

TIME ACTIVITY NOTES

TOTAL AMOUNT OF TIME

DAY 2

TIME ACTIVITY NOTES

TOTAL AMOUNT OF TIME

HO

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MIN

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ES

HO

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DAY 3

TIME ACTIVITY NOTES

TOTAL AMOUNT OF TIME

IN-SCHOOL TIME

1. How much time was spent during day one for class activities? _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

2. How much time was spent during all three days for class activities? _ _ _ _ _ _ _ _ _ _ _

3. How much time was spent for student and homework during the day? _ _ _ _ _ _ _ _

HOME STUDY AND CHORES

1. How much time was spent during day one for home study? _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

2. How much time was spent during day two for home chores? _ _ _ _ _ _ _ _ _ _ _ _ _ _

3. How much time was spent on studying and homework for your three days of

record keeping? _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

4. What percentage of your three days was spent on studying and homework? _ _ _ _

LEISURE TIME

1. How much time was spent for leisure during day one? _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

2. What percentage of your three day was spent in leisure time? _ _ _ _ _ _ _ _ _ _ _ _ _ _

SLEEP TIME

1. How much time was spent on sleep on day two? _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

2. What percentage of your three days was spent sleeping? _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

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EVALUATE YOUR USE OF TIME

1. Over the three-day period, did you spend more time with in-school class activities or leisure time?

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

2. Over the three-day period, would you describe your amount of leisure time as ‘too much’, ‘just about right’, or ‘too little’ for you?

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

3. Over the three-day period, did you spend more time involved with home study or leisure time activities?

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

4. Describe the kind of home chores you completed

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

5. After analysing your time log, are there any activities that you think you spent too much or not enough time on?

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

6. What have you learned about your routine and how you spend your time? Were you surprised by the results of your time log?

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

7. Would you make any changes to your daily routine as a result of having completed this exercise?

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

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SESSION 11: ANTICIPATING CHALLENGES

Key Messages• Preparation is necessary to stay on task and to achieve goals.• Finding a job is not the end of the road- there will be many inevitable

challenges to face in the workplace.• Some challenges will be more serious than others. Following the tips received

in this session will help avoid more minor conflicts. Large problems that deal with rights will be covered in the next session.

• Everyone has personal challenges that they need to overcome to reach their goal. Good planning, a willingness to learn, and a focus on professionalism is always helpful.

IDENTIFYING BARRIERS

Think about your answers to the “I could get there if….” questions. In that exercise you all identified possible barriers standing between you and your ideal job or training or education placement. Take this moment to reflect further on some of the barriers that you might feel stand in your way, both internal and external. Then use the below to record your answers.

THREE INTERNAL BARRIERS WHAT I WILL DO TO OVERCOME MY INTERNAL BARRIERS

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Now suggest ways in which you might begin overcoming each barrier.

THREE EXTERNAL BARRIERS WHAT I WILL DO TO OVERCOME MY EXTERNAL BARRIERS

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

GETTING ALONG WITH YOUR COLLEAGUES

Use the template below to record the 11 pieces of information (tips) that you heard from your group members.

1

2

3

4

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5

6

7

8

9

10

11

Use the space below to record which three of the above you feel are the best pieces of advice. Explain your reasoning.

TOP THREE TIPS FOR AVOIDING CONFLICT WITH COLLEAGUES

MY REASONS FOR CHOOSING THEM

1

2

3

OPTIONAL WORKBOOK ASSIGNMENT

Use the spaces below to write down the three pieces of advice that you would find hardest to act on. Why would you find this difficult? What does this tell you about yourself? What can you do to overcome these difficulties?

1. _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

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2. _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

3. _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

WORKBOOK ASSIGNMENT: ACTION PLANNING TIMELINE

In the space on the next page, create your own timeline for when and what you must complete to meet all of the following:1. Have to do to be accepted for an internship or job. [examples: finish the program,

network, job search, create a good CV, write good application letters, interview]2. Have to do to overcome personal challenges to meet their goal of a particular job

(this question means what to do if they have an internship as a goal but they are not yet qualified). [examples: get a diploma, finish another course, study another language, complete a certificate training program, gain experience through an internship]

3. Have to do to accept an internship or job. [examples: give notice to their other job, ask their parents, find someone to take care of children, get training, read an employment manual, buy new clothes/uniform, learn about the company, take a computer course]

4. Have to do to get along with coworkers and bosses after obtaining a job. [examples: be on time, turn in work on time, keep good communication, be honest, don’t talk about people behind their back, be a team player, always be professional in dress, speaking, and writing]

TIMELINE

You can add or omit any lines on the timeline. Add goals and date as needed.

OVERCOMING BARRIERS TO FIND

A JOB.

JOB PREPARATION

OVERCOMING CHALLENGES

TO ACCEPT JOB.

TASKS FOR BEING SUCCESSFUL IN

WORKPLACE.

JOB OFFER

START LOOKING FOR A JOB

DOING WORK YOU LOVE!

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SESSION 12: RIGHTS AND RESPONSIBILITIES

Key Messages• Remember, there are laws that govern how employers treat employees.

These are rules created to prevent unfair discrimination against employees on the grounds of religion, ethnicity, gender, sexuality, nationality and political opinions.

• An employer is forbidden to discriminate against an employee on these grounds. An employer’s interest in the above categories may be innocent. Or it may reveal a prejudice which the employer harbours. For example, the question about ‘where an employee is from’ may signify innocent curiosity. Or it may signal an attempt by the employer to discern your class, caste, religion or ethnicity – all of which are frequently related to your address.

• Politely decline to answer but consider if it is a place you want to work. If any discrimination is occurring after you have been hired, talk to a trusted manager at the company, the human resources director, or if necessary a legal firm.

Use the template below to write down the messages you discovered during the running dictation exercise as well as those which you learned from members of the other team.

EMPLOYER’S RIGHTS – RED

EMPLOYER’S RESPONSIBILITIES – RED

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EMPLOYER’S RIGHTS – BLUE

EMPLOYER’S RESPONSIBILITIES – BLUE

LIFE SKILLS AND EMPLOYABILITY: A TRAINING PROGRAM FOR YOUTH

Employability Workbook | 2018