Nov 14, 2014
2
BRCM College of Business Administration.
Name : Chauhan Khushbu
•Topic :- Emotional intelligence .
The History of EQ
• In 1990 an article with the ideas of emotional intelligence was published .• Daniel Goleman popularized the term
emotional intelligence.
What is Emotional Intelligence
• Emotional intelligence is the ability to identify, use, understand, and manage your emotions in positive and constructive ways. It's about recognizing your own emotional state and the emotional states of others. Emotional intelligence is also about engaging with others in ways that draw people to you.
• Peter Salovey and John D. Mayer have been defined emotional intelligence as, “the subset of social intelligence that involves the ability to monitor one's own and others' feelings and emotions, to discriminate among them and to use this information to guide one's thinking and actions”
Why is Emotional intelligence important
Positive outcome
Better results
Five Components
Leaders with self-Awareness
Leaders with self-Regulation
Leaders with Motivation
Leaders with Empathy
Leaders with Social Skill
Identify emotions
• Identify how you feel• Identify how others feel• Sense emotions in music• Sense emotions in art• Detect real vs. fake emotions - accuracy
Basic emotions with clear facial signals
How Does EQ Differ From IQ?
Difference between EQ and IQ• EQ focuses on to developing the
ability manage emotions.
• EQ can be improved throughout one’s life.
• EQ in includes the understanding
and mgt of own emotions.
• EQ Promotes positive relations .
• EQ increases self motivation.
• IQ focuses on developing abilities which are academic oriented.
• IQ establish at birth and cannot be improved or developed .
• IQ allows development of needed knowledge.
• IQ enables development of technical skills and abilities.
• IQ enables conceptual thinking
Who is more successful
Developing emotional intelligence through five key skills:
Skill : 1
Skill: 2
Skill : 3
Developing emotional intelligence through five key skills:
Skill: 4
Skill: 5