Embracing Change or Bracing for Change Fostering a Culture of Continuous Improvement in Product Teams Emily Webber / @ewebber emilywebber.co.uk / tacitlondon.com
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Embracing Change or Bracing for Change Fostering a Culture of Continuous Improvement in Product Teams
Emily Webber / @ewebber emilywebber.co.uk / tacitlondon.com
Hello. I’m Emily
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Write down: What is the vision for your team if everything was as good as it could be
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Ideas
CodeData
MEASURE
LEARN BUILD
The Lean startup
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The Scientific method
Ask a question
Do background research
Construct ahypothesis
Test your hypothesis
Analyse data and draw conclusions
Because I think [this] is true
I think that doing [this]
will mean [this will happen]
And I will know [like this]
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Why aren’t your team already embracing change?
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Five reasons people resist change
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Photo by Jethro Taylor
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“Uncertainty can cause more stress than inevitable pain”
www.ucl.ac.uk/news/news-articles/0316/290316-uncertainty-stress
Photo by Jethro Taylor
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Get into the habit of changing
Photo by Jake Edwards
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Change means learning new skills
Photo by Jake Edwards
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Be willing to support people learning new skills
Photo by Aaron Silvers
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A condition in which a person suffers from a sense of powerlessness, arising from a traumatic event or persistent failure to succeed.
Learned helplessness
Photo by Aaron Silvers
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Create a safe to fail environment
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It could mean throwing away their hard work
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Build on what already exists
Photo by Nancy Kam
ergorodsky
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They don’t understand the reason for change
Photo by Nancy Kam
ergorodsky
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Have a vision for the future state
Evolution vs revolution
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Satir Change Curve/stevenm
smith.com
/ar-satir-change-model/
AVOID CHAOS (unless you need a revolution)
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Kaizen
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Understand the direction of challenge
Grasp the current condition
Establish the next target condition
Experiment towards the target condition
Planning phase Executing phase
Improvement Kata
Because I think [this] is true
I think that doing [this]
will mean [this will happen]
And I will know [like this]
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Photo by Elaine with G
rey Cats
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Telling
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Questioning
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Identifying what to change
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On a regular basis the team get together to reflect on how they work together and find ways to improve
The Agile Retrospective
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Have you been part of a retrospective?within the last 6 months
within the last 3 months
within the last month
within the last 2 weeks
Photo by J Marks D
odds
The 30 second retrospective
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1. What is the vision for your team?
2. What one change can you make towards it? 3. How will you know it’s worked?
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1. What is the vision for your team?
2. What one change can you make towards it? 3. How will you know it’s worked?
Some other techniques
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• map out your pain points
• review your blockers
• #retro slack channel
• one to ones
• five whys
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Remember…
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Change is hard
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Understand what direction you are heading in
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use experimentation and the scientific method
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Make small changes
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Get into the habit of experimenting
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Embrace change, don’t brace for change
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Thank you.
Emily Webber @ewebber emilywebber.co.uk / tacitlondon.com
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