Top Banner
http://emagine‐group.com Experience Focused, Socially Active, Digitally Enabled Emerging Media & It’s Impact on Marketing
98

Emerging Media & It's Impact on Marketing

May 12, 2015

Download

Business

emagine group

This is the 13th lecture of my Interactive Global & Regional Marketing course. The lecture covers emerging medias like location and proximity based marketing, augmented reality, advergaming and branded entertainment.
Welcome message from author
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
Page 1: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

EmergingMedia&It’sImpactonMarketing

Page 2: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

Digitalisnotabouttechnology.It’saboutHumanBehaviorandtechnologies’seamlessintegrationintoourdailylife.

Page 3: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

Page 4: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

Page 5: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

Page 6: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

Page 7: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

Page 8: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

Page 9: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

Page 10: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

Page 11: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

Page 12: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

Today,allbrandssufferfromGMOOT

Page 13: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

‘Get Me One Of Those’

…a phenomenon that helps explain why there are so many

lousy viral videos and new-media initiatives out there.

Page 14: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

They're not the end result of a real strategy, but are done for the

sake of doing something because . . . well, because

everyone else is.

Page 15: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

WhatIsEmergingMedia?

Page 16: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

EmergingMedia–RulesoftheRoad  Authenticity

– Grassrootsstartcreatedvaluefor“real”– Peoplewanttohearavoice– Communicationisconversational,notcanned– Whatyouareforlunchdoesmatter

  Transparency– Don’tthink“clingwrap”– Communitymemberswanttoknowwhoistalking– Openlycommunicate&solveproblems– Youdon’thavetoshoweverything

Page 17: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

EmergingMedia–RulesoftheRoad  Reciprocity

– Tradingcomments– Followingback– Forwardinginformationonbysharing

  UserGeneratedContent– Hasgreatervaluethancorporate– Hasauthenticity&transparencybuiltin– Hasalteredexpectationsfortheonlineeconomy

Page 18: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

EmergingMedia–RulesoftheRoad  GivingCredit

– Alwayscreditother’scontent– Linktoothersitesinblogposts– Createacorporateblogrolltoacknowledgeregularcontentcreators

  Listening– Taketimetofollowandobserve– Evaluatecommunicationoveraperiodoftime– Usetoolsforlistening&monitoring

Page 19: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

WhatWeAreUsedTo

Page 20: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

WhatWeShouldBeDoing

Page 21: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

WhyItMatters

Page 22: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

Page 23: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

Page 24: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

Page 25: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

Mobilityandnewplatforms

Localization

ContentisfragmentedEverythingissocial

Newbusinessmodels

FiveThingsDrivingDigitalMedia

Page 26: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

“Marketingshouldn’tbeaboutsendingeverybodytoapoint…itshouldbeaboutpeopleandtheinteractionsbetweenpeople.”

Page 27: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

ALessonInEvolution

Page 28: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

Page 29: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

NetworkstoCreate&Share

Page 30: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

Page 31: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

EvolutionofConsumers

Page 32: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

Consumerbeforeemergingmedia

Page 33: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

Andnow…

33

Page 34: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled34

Page 35: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled35

ConsumersUsedtoWatch

Page 36: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled36

NowTheyCreate

Page 37: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

NowTheyControl

Page 38: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

TheyDefineBrands

Page 39: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

TheyHaveInstantInformation

Page 40: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

EvolutionofMedia

Page 41: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

TheyMadeIt–YouConsumedIt

Page 42: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

Nowweallhaveon‐demandaccesstoeverything.

Page 43: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled43

Page 44: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

AndThenThere’s….UserGeneratedContent

Page 45: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

Page 46: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

Page 47: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

EvolutionofBrands

Page 48: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled48

Page 49: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

Page 50: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

Not anymore

Page 51: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

Page 52: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled52

Page 53: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

Createutilities

53

Page 54: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

EvolutionofCreativity

Page 55: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

Page 56: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

Page 57: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

Page 58: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

Brandsarelookingfornewsourcesofcreativecontent

Page 59: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled59

Page 60: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

“People will not interface with flat digital spaces as they are

designed today … fluid, touch and three dimensional design will be embedded into people’s lives

everywhere.”

Page 61: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

Page 62: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

TheAppMarket

300,000+apps 30,000+apps

AsSmartPhones,Android,iPhoneandWindowsPhonescontinuetogrowinthemarket,thenumberofavailableappswillcontinuetoincreaseforallouron‐the‐goneeds

Page 63: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

Page 64: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

GamingConsoles

52.1million 85.3million48.1million

Page 65: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

Sohowisemergingmediabeingusedtoday?

Page 66: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

Proximity Marketing

Page 67: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

LBS‐Gowalla  450,000users(“passportholders”)

  “Keepupwithyourfriends,sharetheplacesyougo,anddiscovertheextraordinaryintheworldaroundyou.”

  Marketingopportunities:

  CuratedTrips

  BrandedPins&Items

  CaseStudy:TOMSShoes/AT&T

  Celebrate1‐millionthshoeforneedy

  Prizesforcheckins,virtualshoes

  Notablebrands:Chevrolet,NBA,CNN,USAToday,Levi’s,NationalGeographic

Page 68: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

LBS‐SCVNGR  User-base stats not public yet

  “Go places. Do challenges. Earn points!”

  Marketing opportunities:

  Custom Challenges, Treks, Badges

  Rewards for completing Challenges

  Case Study: Eat Pray Love

  Custom trek with challenges

  Eat Pray Love badges

  Notable brands: New England Patriots, Journeys, National Geographic, Resident Evil, Tesla, Harvard University, MetLife

Page 69: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

LBS‐Color Colorisanewsmartphoneapplicationthatallowsyoutobevirtuallyall‐seeing

 CombinesauniqueeverythingispublictoeveryoneprivacypolicyusingTwitterandFacebookprofilesconnectedtoourphones

 Colorfollowstheuserswherevertheygowiththeirphones,connectingthemtootherColorusersbasedonproximity(location)

 Howdoesitwork–imagineyourselfataweddingwhereeveryoneistakingpicturesandvideowiththeirphonespostingthemtoColor

 Allthepictureswillbeimmediatelysharedwithallthesurroundingphones–aswellasanyotherpicturessharedwiththeapp

Page 70: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

LBS‐Whrrl 300,000users “Checkin,UnlockSocieties,UnleashyourFootstream”

 MarektingOpportunities–  CustomSocieties–  SocietyRewards

 NotableBrands–  RedBull–  CaesarsPalace–  CirquedeSoleil–  JiveRecords

Page 71: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

LBS–LooptStar 4MillionUsersacrossallLooptPlatforms

 MarketingOpportunities–  Customreal‐worldrewards–  Coupons,e‐mailcodes,displayed

codesforcashiers CaseStudy–VirginAmerica

–  2‐for‐1tacosandticketstoMexico

–  5thhighestsalesdayinVirginAmericahistory

 NotableBrands–  Gap–  BurgerKing

Page 72: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

LBS‐BrightKite 5.5MillionUsers Thesimplewaytokeepupwithfriends

&places MarketingOpportunities

–  Highlytargetedmediaplacement–  Loyaltyprograms

 CaseStudy–Starbucks–  Location&CompetitorTargeting–  Badges,CouponsandHappy

Hours NotableBrands

–  McDonald’s–  DentyneGum–  BestBuy–  P&G–  CBSTelevision

Page 73: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

StarbucksandBrightKite

Page 74: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

48 full-time moderators

Page 75: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

AugmentedReality

Page 76: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

Page 77: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

Page 78: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

Page 79: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

Page 80: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

WhatisAdverGaming?

Page 81: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

Thepracticeofusingcustombrandedorsponsoredvideogamestoadvertiseaproduct,

service,organizationorviewpoint.

Page 82: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

Mostvisitedaspectofbrandwebsitesandbecomingan

integratedpartofbrandmediaplanninginanincreasinglyfractured

mediaenvironment.

Page 83: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

Associatingabrandwiththefunofgamingisknowntoliftbrand

metricssuchasbrandawareness,messageassociationandpurchase

intent

Page 84: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

Consumersaremorelikelytoremembernotjustthebrandorproductitself,buttoassociatespecificbrandattributeswithit

Page 85: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

Viraladvergames

GettheGlasswasacampaignfor“GotMilk”thatgeneratedover4millionvisitorsspendingandaverageof9minutes/visit.

Page 86: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

Viraladvergames

Page 87: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

Viraladvergames

TeamGeistwasanAdidascampaignthathadover500,000visitsinthefirstthreeweeksonthecampaign

Page 88: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

Viraladvergames

Page 89: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

Socialadvergames

JeTueUnAmiwasacampaigntohireassassinstokillyourFacebookfriends.

Page 90: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

Socialadvergames 221Bwasbuiltaroundthelaunchofthe“SherlockHolmes”movietojoinyourFacebookfriendshelpSherlockHolmessolvehiscase.

Page 91: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

Q&A‐Aardvark

Page 92: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

Q&A‐Quora

Page 93: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

QRCodes 2DBarcodesoneverything HowIsItUsed?

–  DistributeURLs,TextandPhoneNumbers

–  NewHyperlinks–  Coupons

Page 94: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

Page 95: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

BrandedEntertainment

Page 96: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

IKEA‐EasytoAssemble

  OnlinewebseriescreatedbyIlleanaDouglasandfinancedbyIKEA

  Scored1.5millionviewspermonthinitssecondseason  Brandfinancedprojectsarefindingmajorviewershiponline

Page 97: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled

BeganasbrandedwebseriesfinancedbySuaveShampoo,SprintandMSN

Aftergettingbigviewership,theserieswasboughtbyABCforaTVversion.

Forthefirsttime,abrandbecamealicensorofintellectualpropertytoabroadcaster.ABCpaidthebrandstousetheirbrandedcontent.

Page 98: Emerging Media & It's Impact on Marketing

http://emagine‐group.com ExperienceFocused,SociallyActive,DigitallyEnabled