Emergency Wardens e-news: Feb 2012 1 Editor’s Note Editor’s Note Ready Queensland: A smart phone app to mobilise Queensland’s volunteers Do we need Fire Safety Audits? Peru: 26 die in blaze at Lima drug rehab centre Meet some of our new recruits F5M Customer Satisfaction Survey 2011-2012 Scenario: Nurse Stabbed with butter knife Response to the above scenario Graeme Hancock training in the Red Centre First 5 Minutes gears up for brand new CRM in 2012 In this 3 rd Edition At First 5 Minutes, we appreciate the effort, time and energy invested by emergency wardens to accomplish their duties diligently in their respective Emergency Control Organisations (ECO). In most cases wardens fulfill their responsibilities in tandem with their actual ‘formal’ remunerated job. F5M is focused on ensuring that the importance of the role of wardens is understood by the broader community and that the warden community is recognized for their commitment and acquired expertise. With our 25 years of experience, we have amassed a significant understanding of educating people to assist their colleagues in times of emergencies. Every year, we train approximately 150 000 wardens. Many members of this active warden network have acknowledged and often report that their F5M training has enabled them to proactively and professionally deal with emergencies outside the workplace. Wardens being trained by F5M have the benefit of attending training sessions delivered by industry experts and exposure to the very latest training methodologies and tools. The F5M ground breaking R.E.A.C.T ™ training program involves the application of scenario based training. This enables better alignment to the trainees’ interests and facilitates significantly enhanced engagement and therefore learning outcomes. Wardens gain competence and confidence in fulfilling their role as well as a great sense of satisfaction of contributing to the welfare of others. With a view of maintaining a high level of commitment to warden training, F5M maintains a warden engagement program. What is the F5M warden engagement program all about? It is a concerted effort of ALL employees of F5M to help create a community of wardens and engage with them at every possible opportunity. Officially, we meet our wardens on 3 occasions each year during training. However, we strive to engage with them more often. The idea is if we enable a social network to develop around and with emergency wardens, they will have a higher propensity to attend the sessions, making everyone’s task easier and more pleasant. There are 2 main initiatives that we maintain to support warden engagement: 1. Emergency Wardens Facebook Page 2. Emergency Wardens e-newsletter. This e-newsletter is designed to enhance the development of the community of emergency wardens in Australia. It is quarterly publication containing a mixture of ‘easy reading’ information, case studies, some possible scenarios as well as some more ‘serious’ technical information about emergency management. Happy reading! [email protected]
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Emergency Wardens e-news: Feb 2012
1
Editor’s Note
Editor’s Note
Ready Queensland: A
smart phone app to
mobilise Queensland’s
volunteers
Do we need Fire
Safety Audits?
Peru: 26 die in blaze at
Lima drug rehab
centre
Meet some of our new
recruits
F5M Customer
Satisfaction Survey
2011-2012
Scenario: Nurse
Stabbed with butter
knife
Response to the
above scenario
Graeme Hancock
training in the Red
Centre
First 5 Minutes gears up
for brand new CRM in
2012
In this 3rd
Edition At First 5 Minutes, we appreciate the effort, time and energy invested by
emergency wardens to accomplish their duties diligently in their respective
Emergency Control Organisations (ECO). In most cases wardens fulfill their
responsibilities in tandem with their actual ‘formal’ remunerated job. F5M is
focused on ensuring that the importance of the role of wardens is understood by
the broader community and that the warden community is recognized for their
commitment and acquired expertise.
With our 25 years of experience, we have amassed a significant understanding of
educating people to assist their colleagues in times of emergencies. Every year,
we train approximately 150 000 wardens. Many members of this active warden
network have acknowledged and often report that their F5M training has
enabled them to proactively and professionally deal with emergencies outside
the workplace.
Wardens being trained by F5M have the benefit of attending training sessions
delivered by industry experts and exposure to the very latest training
methodologies and tools. The F5M ground breaking R.E.A.C.T ™ training program
involves the application of scenario based training. This enables better alignment
to the trainees’ interests and facilitates significantly enhanced engagement and
therefore learning outcomes. Wardens gain competence and confidence in
fulfilling their role as well as a great sense of satisfaction of contributing to the
welfare of others.
With a view of maintaining a high level of commitment to warden training, F5M
maintains a warden engagement program.
What is the F5M warden engagement program all about?
It is a concerted effort of ALL employees of F5M to help create a community of
wardens and engage with them at every possible opportunity. Officially, we meet
our wardens on 3 occasions each year during training. However, we strive to
engage with them more often. The idea is if we enable a social network to
develop around and with emergency wardens, they will have a higher propensity
to attend the sessions, making everyone’s task easier and more pleasant. There
are 2 main initiatives that we maintain to support warden engagement:
1. Emergency Wardens Facebook Page
2. Emergency Wardens e-newsletter.
This e-newsletter is designed to enhance the development of the community of
emergency wardens in Australia. It is quarterly publication containing a mixture of
‘easy reading’ information, case studies, some possible scenarios as well as some
more ‘serious’ technical information about emergency management.