Emergency Operations Center What it is! Who does what!
Jun 19, 2015
Emergency Operations Center
What it is!
Who does what!
Director, Department of Homeland Security
“It makes more sense to be prepared for an emergencythan trying to explain why you were not prepared.”
Preparedness Clock
12:00 is fully prepared
Nation
Benton CTY
Minnesota
AND OTHER FAMOUS LAST WORDS
'Stocks have reached what looks like a permanently high plateau.' – Irving Fisher (1929)
'We don't like their sound. Groups of guitars are on the way out' - Decca record executive on the Beatles
'There is no reason anyone would want a computer in their home.' - Ken Olson, 1977, Digital Equipment Corporation
'Everything that can be invented has been invented.- - 1899, Charles Duell, U.S. Office of Patents.
An EOC starts with a Problem
What is an EOC?
Created by J.E.McDermott Certified Emergency Manager
State of Minnesota
An Emergency Operations Center (EOC) is a central location which enables government to coordinate policy decisions, resource management, and response to disasters and emergencies beyond the scope of an On-Scene Incident Commander.
The “REAL” Definition
The EOC is where uncomfortable officials meetin unaccustomed surroundings to play unfamiliarroles making unpopular decisions in much too little time.
It is more than you see
It is more than you see
OSC vs. EOC
An On Scene Commander manages the TREES!
An Emergency Operations Center manages the FOREST!
Purpose of an EOC
5 Basic Functions of an EOC
Other Functions of the EOC
• Notification & Warning• Direction & Control• Emergency Public Information• Search & Rescue• Health & Medical• Evacuation, Traffic Control & Security• Fire Protection• Damage Assessment• Congregate Care• Debris Clearance• Utilities Restoration• Radiological/Hazardous Materials Protection
An EMD is like….
Some days it is not so busy…
Some days it is beyond busy!
A Music Conductor
And also a…
Example of EM/EOC in Action
EMD Roles & Responsibilities
EMD Roles & Responsibilities
EMD Roles & Responsibilities
EOC Staffing
EOC Staffing - NIMS
Air OpsBranchAir OpsBranch
DivisionsDivisions GroupsGroups
Operations SectionOperations Section
Single ResourceSingle Resource
Task ForceTask Force
Strike TeamStrike Team
ResourcesUnitResourcesUnit
Planning SectionPlanning Section
Demob.UnitDemob.Unit
SituationUnitSituationUnit
Doc.UnitDoc.Unit
Logistics SectionLogistics Section
SupplyUnitSupplyUnit
FacilitiesUnitFacilitiesUnit
Finance/Admin. SectionFinance/Admin. Section
TimeUnitTimeUnit
CompensationClaims UnitCompensationClaims Unit
ProcurementUnitProcurementUnit
Cost UnitCost Unit
Incident CommanderIncident Commander
Public InformationOfficerPublic InformationOfficer
LiaisonOfficerLiaisonOfficer
SafetyOfficerSafetyOfficer
Commun.UnitCommun.Unit
MedicalUnitMedicalUnit
FoodUnitFoodUnit
ServiceBranchServiceBranch
SupportBranchSupportBranch
GroundSupport UnitGroundSupport Unit
BranchesBranches
J. McDermott
Troy HeckM. Headley
J. Brua
Command Staff/Positions
Safety Officer – Jerry Brua
What are some examples of types of incidents where you might activate a Safety Officer?
EOC Safety Officer
Ensures that all buildings and other facilities used in support of theE.O.C. are in safe operating condition.
Monitors operational procedures and activities in the E.O.C. to ensureThey are being conducted in a safe manner considering the Existing situation and conditions.
Stops or modifies all unsafe operations outside the scope of the E.O.C.Action Plan, notifying the E.O.C. Director of actions taken.
Liaison Officer – Troy Heck
What are the major responsibilities of the Liaison Officer?
Liaison Officer
Oversees all liaison activities, including coordinating outside agencyRepresentatives assigned to the E.O.C. and handling requests from Other E.O.C.’s for agency representatives.
Establishes and maintains a central location for incoming agencyRepresentatives, providing workspace and support as needed.
Ensures that position specific guidelines, policy directives, situationReports, and a copy of the E.O.C. Action Plan is provided toAgency Representatives upon check-in.
In conjunction with the Emergency Services Manager, provide Orientations for V.I.P.’s and other visitors to the E.O.C.
Ensure that deactivation is accomplished when directed by the E.O.C. Director.
PIO – Public Information OfficerMontgomery Headley & Sheriff Brad Bennett
What are the major responsibilities of the Public Information Officer?
PIO - Roles
Serves as the lead PIO & Media Coordinator for ALL media releases fromthe E.O.C.
Ensures that the public in the affected area receives complete, accurateand consistent information about life safety procedures, public healthadvisories, relief and assistance programs and other vital information.
Coordinates media releases with PIO officers representing other affectedemergency response agencies.
Organizes the format for press conferences, in conjunction with the E.O.C.Director.
Maintains a positive relationship with the media representatives.
Legal Officer – County Attorney Robert Raupp
Provides legal advice to policydecision makers
Legal Officer Responsibilities
Provide legal advice and guidance to E.O.C. Command Staff and local elected officials.
Brief Command Staff and Elected Officials as to their powersunder Minnesota Emergency Management Statute Ch. 12.
Review contracts and agreements made with responding partiesboth public and private.
GIS – Graphical Information Systems OfficerHeather Wirth
Provides all graphical and spatialinformation requested by otherSection heads.
Special Needs Officer
Assists in the location, evacuationand relocation of all special needsresidents within the County
OPERATIONS SECTION
RescueGroupRescueGroup
InvestigationGroupInvestigationGroup
OperationsSectionOperationsSection
Staging AreaStaging Area
IncidentCommanderIncidentCommander
– Directs and coordinates all incident tactical operations.
– Is typically one of the first organizations to be assigned to the incident.
– Expands from the bottom up. – Has the most incident
resources.– May have Staging Areas and
special organizations.
Sheriff’s Office
“Failure is not an option”
Operations Section: Staging Areas
Staging Areas: Available Resources
Set up at the incident where resources can wait for a tactical assignment.
– All resources in the Staging Area are available and ready for assignment.
– Out-of-service resources are NOT located at the Staging Area.
Available
Staging Areas: Chain of Command
Once designated, a Staging Area Manager will:
– Be assigned.– Report to the
Operations Section Chief.
If there is no Operations Section, the Staging Area Manager reports to the Incident Commander.
Public InformationOfficerPublic InformationOfficer
LiaisonOfficerLiaisonOfficer
Canine StrikeTeamCanine StrikeTeam SearchersSearchers
HealthGroupHealthGroup
InvestigationGroupInvestigationGroup
IncidentCommanderIncidentCommander
OperationsSectionOperationsSection
SafetyOfficerSafetyOfficer
StagingAreaStagingArea
SearchGroupSearchGroup
Divisions and Groups
Divisions: Organize incident resources by geographical area.
Groups: Divide incident resources into functional areas, not necessarily within a single geographic division.
Division A(East Side)Division A(East Side)
Perimeter ControlGroupPerimeter ControlGroup
InvestigationGroupInvestigationGroup
Accident ReconstructionSpecialistAccident ReconstructionSpecialist
Detective 1(Witness Statements)Detective 1(Witness Statements)
OperationsSectionOperationsSection
Divisions and Groups
Divisions and Groups may be assigned across geographical areas when a functional activity crosses divisional lines.
Branches
Branches: – Have functional or geographical responsibility for
major parts of incident operations. – Identified by Roman numerals or functional name. – Managed by a Branch Director.
Emergency ServicesBranchEmergency ServicesBranch
Law EnforcementBranchLaw EnforcementBranch
Public WorksBranchPublic WorksBranch
PerimeterControlGroup
PerimeterControlGroup
InvestigationGroupInvestigationGroup
DebrisRemovalGroup
DebrisRemovalGroup
UtilityRepairGroup
UtilityRepairGroup
Health &MedicalGroup
Health &MedicalGroup
Shelter &Mass CareGroup
Shelter &Mass CareGroup
OperationsSectionOperationsSection
Air Operations Branch
The Air Operations Branch:– Is activated to coordinate the use of aviation
resources.– Is managed by the Air Operations Branch
Director, who reports to the Operations Section Chief.
– May include the following functional groups:• Air Support Group• Air Tactical Group
Planning Section – Chelle Benson
Planning is responsible for managing all information Relevant to the event.
Planning Section
– Maintains resource status.– Maintains and displays situation
status.– Prepares the Incident Action Plan.– Develops alternative strategies.– Provides documentation services.– Prepares the Demobilization Plan.– Provides a primary location for
technical specialists assigned to an incident.
Planning Section
Planning SectionPlanning Section
ResourcesUnitResourcesUnit
DemobilizationUnitDemobilizationUnit
SituationUnitSituationUnit
DocumentationUnitDocumentationUnit
What are the major responsibilities of each Planning Unit?
Chelle Benson
Resources Unit
Develops plans and tracks all incident resources both Personnel and equipment.
TRACKS ALL PERSONNEL AND EQUIPMENT
Situation Unit
Prepare and maintain incident situation displays (these maybe maps, forms, weather reports, victim or damage
assessment information, and other reports from technicalspecialists.
KEEPS TRACK OF THE SITUATION AND ALL CORRESPONDING INFORMATION
Documentation
Provides duplication services, files copies of all official forms and reports. Checks accuracy and completeness of records submitted for files. Provides incident documentation and status reports to Planning Section Chief.
PROVIDES ALL WRITTEN DOCUMENTATION AND REPORTS OF THE INCIDENT.
Demobilization Unit
Prepares demobilization plan, distributes it, make sure everyone Understands it, briefs Planning Section Chief on status of progress During demobilization.
IN CHARGE OF DEMOBILIZATION
Information and Intelligence
Based on the incident needs, the information and intelligence function may be activated as a fifth Section, as an element within the Operations or Planning Sections, or as part of the Command Staff.
Planning SectionPlanning Section
ResourcesUnitResourcesUnit
DemobilizationUnitDemobilizationUnit
SituationUnitSituationUnit
DocumentationUnitDocumentationUnit
Info. & Intelligence UnitInfo. & Intelligence Unit
OperationsSectionOperationsSection
PlanningSectionPlanningSection
LogisticsSectionLogisticsSection
Finance/Admin.SectionFinance/Admin.Section
Info. & Intelligence SectionInfo. & Intelligence Section
Info. & Intelligence BranchInfo. & Intelligence Branch
Operations SectionOperations Section
Incident CommanderIncident Commander
Info. & Intelligence OfficerInfo. & Intelligence Officer
Logistics Section
All event and EOC support needs arecoordinated through, and providedby Logistics.
Logistics Section
Responsible for:– Communications.– Medical support to incident
personnel.– Food for incident
personnel.– Supplies.– Facilities.– Ground support.
Logistics SectionLogistics Section
SupplyUnitSupplyUnit
FacilitiesUnitFacilitiesUnit
Commun.UnitCommun.Unit
MedicalUnitMedicalUnit
FoodUnitFoodUnit
ServiceBranchServiceBranch
SupportBranchSupportBranch
GroundSupport UnitGroundSupport Unit
Jim Whitcomb
Logistics Section: Service Branch
The Service Branch may be made up of the following units:
CommunicationsUnitCommunicationsUnit
MedicalUnitMedicalUnit
FoodUnitFoodUnit
Service BranchService Branch
Communications Unit –Pat Tarpenning
Determines communications staff needs, advise on communications capabilities, prepare Incident Radio communications Plan (ICS 205), ensures communicationsystems are installed and working, develops and equipment accountability system.
IN CHARGE AND RESPONSIBLEFOR ALL
COMMUNICATIONS
Medical Unit – Diana Graning
Prepares medical plan (ICS Form 206), prepares proceduresfor major medical emergency, responds to all medical
requests for aid, transportation, medical supplies. Preparesmedical reports and keeps an activity log (ICS Form 214).
IN CHARGE OF ALL MEDICAL RELATED NEEDS
Food Unit – Jail Staff/ARC
Works with other disaster response agencies such asthe American Red Cross, Salvation Army, etc. in seeing
that incident personnel get proper food and water.
Also, responsible for supplying E.O.C. personnel.
OVERSEES FOOD AND WATERNEEDS FOR ALL INCIDENT
PERSONNEL
Logistics Section: Support Branch
The Support Branch includes:
Support BranchSupport Branch
Supply UnitSupply Unit
Facilities UnitFacilities Unit
Ground SupportUnitGround SupportUnit
Supply Unit
Orders, receives, distributes and stores supplies and equipmentand coordinates contracts and resource orders with Finance section.
Receives, responds to, requests for personnel, supplies andequipment.
RESPONSIBLE FOR ALL SUPPLIESAND EQUIPMENT
Facilities Unit
Prepares layouts of incident facilities, obtains staff to run facilities,Provides sleeping facilities, security for facilities, maintenance
Services – sanitation, lighting and cleanup.
IN CHARGE OF ALL FACILITIESRELATED TO INCIDENT
Ground Support
Coordinates all ground support services. Arranges for and activates, fueling, maintenance, and repair of ground transportation resources. Maintains inventory of supportand transportation vehicles. Coordinates incident road
maintenance.
PROVIDES AND MAINTAINSGROUND SUPPORT
FOR INCIDENT
Finance Section
Responsible for all the financialand administrative aspects of the EOC
Finance/Administration Section
Responsible for:– Monitoring incident-
related costs.– Administering any
necessary procurement contracts.
Finance/Administration Section
Finance/Admin.SectionFinance/Admin.Section
TimeUnitTimeUnit
CompensationClaims UnitCompensationClaims Unit
ProcurementUnitProcurementUnit
Cost UnitCost Unit
What are the major responsibilities of each Finance and Administration Unit?
Joan Neyssen
Time Unit
For duration of incident initiates, gathers, or updates a timeReport from all applicable personnel assigned to the incident.
Verifies all personnel identification information, posts travel and Work hours, transfers, promotions, pay provisions, terminations
To personnel time documents.
VERIFIES TIME WORKED FOR ALLPERSONNEL ASSIGNED TO INCIDENT
Procurement Unit
Prepares and signs contracts and land use agreements, draftsmemorandums of understanding, establishes contracts withsupply vendors, interprets contracts/agreements and resolvesclaims or disputes within delegated authority. Finalizes all agreements and contracts.
IN CHARGE OF ARRANGING FORALL SUPPLIES AND MATERIALS THATARE NEEDED BY INCIDENT PERSONNEL.
Compensation Claims Unit
HANDLES ALL COMPENSATION CLAIMSAND COORDINATES WITH PROCUREMENTUNIT ON PROCEDURES FOR DEALINGWITH CLAIMS.
Cost Unit
Obtains and records all cost data, prepares incident cost summaries, prepares resource-use cost estimates for Planning. Makes recommendations
for cost-savings to Finance/Administration Section Chief. Maintainscumulative incident cost records.
TRACKS ALL COSTS PREPARE REPORTS
ICS Tools
– ICS Forms– Position Description and Responsibilities
Document– Emergency Operations Plan– Agency Policies and Procedures
Manual– Maps
What Information is Tracked?
Typical Record Kept
ICS Forms
– Purpose – What function does the form perform?
– Preparation – Who is responsible for preparing the form?
– Distribution – Who needs to receive this information?
ICS Form 201, Incident Briefing
Refer to your Student Manuals for a completed example.
Other Commonly Used ICS Forms
– ICS Form 204, Assignment List– ICS Form 211, Check-in List– ICS Form 213, General Message– ICS Form 214, Unit Log
Anatomy of a Disaster
911 Calls
Ups and Downs
Almost Done
Finest Hourff
Questions?????????????????