7/29/2019 Emergency Communications Management and the Clery Act (166248302) http://slidepdf.com/reader/full/emergency-communications-management-and-the-clery-act-166248302 1/47 1 2/28/2013 ELive! Webinar: Emergency Communications and the Clery Act Mark KatsourosDirector of Network Planning, Penn State [email protected]Emergency Communications Management & The Clery Act • Improvements in ECM/ENS Capabilities • Recommended Implementation Strategies, Requirements, & Desirables • Implications of the Clery Act • Mobile ―Killer Apps‖
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Emergency Communications Management and the Clery Act (166248302)
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7/29/2019 Emergency Communications Management and the Clery Act (166248302)
Tiered logicSome of the following scenarios may be mutuallyexclusive, some may work in combination. The mainidea is to provide a level of intelligence to thenotification logic that optimizes resource utilization while maximizing notification effectiveness. Thiscan best be done by recognizing both infrastructureconstraints (i.e., enterprise landline trunks) & thediversity of individual circumstances/preferences (cell
coverage issues, personal communicationpreferences, work schedules, etc). – <Tiered logic scenarios on subsequent pages.>
2/28/2013ELive! Webinar: Emergency Communications and the Clery Act
7/29/2019 Emergency Communications Management and the Clery Act (166248302)
– Scenario 1: Desk phones only for those who can’t be
reached by cell – Since calling many campus phones in asmall window of time can be problematic & stress localinfrastructure (or, w/throttling, simply take an unreasonableamount of time to complete), there’s a need to minimize the
number of local phones being called. Mobile phones are an
alternative, except that there are some significant pockets of low-to-no cell coverage on campus, such as in lower floors.So, when we have both a mobile & desk/work phone number for a person, it would probably make the most sense to 1st
attempt to contact the person’s cell, & only try the
desk/work phone if no live delivery could be made viacell. This tiered logic would ensure that we’re utilizing the
local landline infrastructure as effectively as possible.
2/28/2013ELive! Webinar: Emergency Communications and the Clery Act
7/29/2019 Emergency Communications Management and the Clery Act (166248302)
– Scenario 2: Multi-pass – It would be desirable to ensure
that a distributed 1st tier of folks (1st responders, maindepartment contacts, etc.) are contacted initially, followed byeveryone else. The idea is to maximize word of mouth,which is most effective when the initial receivers are equallydistributed.
– Scenario 3: Non-medium-specific communicationpreferences – Allow for any 1 endpoint to be specified as―primary,‖ regardless of whether a phone number, SMS or e-mail address, etc.
– Scenario 4: Time-of-day preferences – Allow the
preferences above to be specified based on time of day (&day of week).
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The Clery Act1
Federal law enacted 1990 (last amended in 2000), following the murder
& sexual assault of Jeanne Clery, a freshman @ Lehigh University, &the discovery that campus had not been apprised of 38 violent crimeson campus in the 3 years preceding that attack.
Applies to all institutions receiving Federal Title IV student financial aidfunds (e.g., virtually all of higher ed).
US Department of Education (ED) is charged w/enforcement. Penalties
– Fines of $27,500/incident – May even include revocation of institutional permission to participate in all federal
student financial aid programs.
Clery Act Handbook available from ED @―http://www.ed.gov/admins/lead/safety/handbook.pdf ‖.
Why is this relevant here? The Clery Act includes a "timely warning"provision for specific enumerated crimes.
1 - Some ―Clery Act‖ slides liberally borrowed from Dr. Joe St Sauver’s―Mass Real Time Emergency Notification‖ presentation @ a recentInternet2 Member Meeting, w/his kind permission.
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Section c(3) Reportable Crimes
Reported crimes if a hate crime:
An institution must report, by category of prejudice, any crime it reports pursuant toparagraphs (c)(1)(i) through (vii) of this section, &
any other crime involving bodily injuryreported to local police agencies or to acampus security authority, that manifestevidence that the victim was intentionallyselected because of the victim's actual or
perceived race, gender, religion, sexualorientation, ethnicity, or disability.
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Some Clery Act Questions
From ED Clery Act Handbook, pages 75-76:
"By now you are probably asking, "What do you mean by'timely'?" & "How do you expect me to alert everyone?" Neither theClery Act nor ED define "timely." The warning should be issued as soonas the pertinent information is available because the intent of a timelywarning is to alert the campus community of continuing threats especiallyconcerning safety, thereby enabling community members to protect
themselves. [emphasis added]
"Although the format for the warning has not been mandated, thenotice must be timely & reasonably likely to reach the entire campuscommunity & aid in the prevention of similar crimes. Therefore, timelywarnings must be issued in a manner that gets the word out quicklycommunitywide. They may be e-mailed, posted around campus, or
otherwise distributed according to your institution’s policy. A combinationof dissemination methods may be used. Timely warnings may not beissued in a manner or posted in a location that requires the campuscommunity to make requests for them or to search for them. Theresponsibility for the warning rests solely w/the institution."
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Lessons Learned @ Penn State
An ED statement announcing an investigation intoPenn State's handling of the Sandusky casementions both the annual reporting & timelywarning requirements.
The investigation also reported ―a lack of awareness of child abuse issues, the Clery Act, & whistle-blower policies & protections.‖
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Lessons Learned @ Penn State
In the past five years, the ED has ramped up Clery Act enforcement. It
now has a staff dedicated solely to conducting investigations. It alsohas partnered w/the FBI to audit a random sample of universities, apractice that has revealed widespread problems w/crime data reporting& a lack of policies to ensure compliance.
PSU officials, including the school's president, Rodney Erickson, havepledged that Penn State will be a leader nationally in the dialogueabout and fight against child abuse.
Penn State’s Clery compliance coordinator, Gabriel Gates, said the
University ―strives to exceed the requirements of the Clery Act‖ and that
―We aim to build a higher education community standard of
excellence.‖
To read Penn State’s Annual Security Report, visit―http://www.police.psu.edu/cleryact/documents/UniversityParkPolicySaf etyU2012.pdf ‖.
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