EMC ControlCenter 6.0 Support Matrix: VMware, Inc. · Support Matrix P/N 300-004-026 REV A15. ... Storage Agent for SMI backward compatibility ... 29 Supported EMC/Brocade switches

EMC® ControlCenter®6.0

Support MatrixP/N 300-004-026

REV A15

EMC CorporationCorporate Headquarters:

Hopkinton, MA 01748-9103

1-508-435-1000www.EMC.com

2

Copyright © 2008 EMC Corporation. All rights reserved.Published March, 2008

EMC believes the information in this publication is accurate as of its publication date. The information is subject to change without notice.

THE INFORMATION IN THIS PUBLICATION IS PROVIDED “AS IS.” EMC CORPORATION MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THE INFORMATION IN THIS PUBLICATION, AND SPECIFICALLY DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

Use, copying, and distribution of any EMC software described in this publication requires an applicable software license.

For the most up-to-date listing of EMC product names, see EMC Corporation Trademarks on EMC.com.

All other trademarks used herein are the property of their respective owners.

EMC ControlCenter 6.0 Support Matrix

Contents

Chapter 1 EMC ControlCenter 6.0 support updates

Chapter 2 EMC ControlCenter 6.0 Support MatrixEMC policies and requirements for Open System support ........ 24User interface support...................................................................... 26

ControlCenter Console ............................................................. 26Web browser for StorageScope, Performance Manager, and Web Console............................................................................... 27Performance Manager requirements ...................................... 28Language operating system support ...................................... 29

Infrastructure support...................................................................... 31Infrastructure host ..................................................................... 32

Agent support ................................................................................... 34Platform requirements for EMC ControlCenter agents ....... 34Platform support for Master Agent and other ControlCenter agents........................................................................................... 36Platform support for ControlCenter storage agents............. 37Platform support for ControlCenter host agents .................. 39Platform support for ControlCenter database and combina-tion agents................................................................................... 40Platform support for ControlCenter connectivity agents .... 41Platform support for ControlCenter backup agents............. 42VMware ControlCenter agent and infrastructure support . 43Cluster support .......................................................................... 45ControlCenter agent support on AIX partitions ................... 46Solutions Enabler ....................................................................... 47

Monitoring and alerts....................................................................... 48Integration Packages applications support................................... 51Topology view ................................................................................... 53

EMC ControlCenter 6.0 Support Matrix 3

Contents

Relationship view ............................................................................. 56Relationship view support for NAS ....................................... 56Relationship view support for SAN and DAS ...................... 57

Storage device management ........................................................... 59Using proxy agents to support host platforms ..................... 59Symmetrix Enginuity ................................................................ 60Storage device management software.................................... 61CLARiiON Storage Agent requirements ............................... 63CLARiiON MetaLun requirements ........................................ 63Storage agent operating systems............................................. 64

Storage Agent for SMI support....................................................... 66Storage Agent for SMI backward compatibility ................... 67

Supported switches .......................................................................... 68StorageScope ..................................................................................... 74

StorageScope platforms reported............................................ 75Performance Manager...................................................................... 77

Performance Manager reported components and collecting agents .......................................................................................... 78Performance Manager agent platform support .................... 79Performance Manager HDS LUN metrics ............................. 81Performance Manager HDS port metrics............................... 82Performance Manager UNIX and Windows host metrics... 83MVS host metrics....................................................................... 85

Symmetrix Optimizer....................................................................... 86Databases and file systems.............................................................. 88Free Space view................................................................................. 92

Free Space view host ................................................................. 92Free Space view array ............................................................... 93

Storage Provisioning Services......................................................... 94Storage Provisioning Services allocation ............................... 95Storage Provisioning Services deallocation........................... 97Storage Provisioning Services CLI support ........................... 97

TCP/IP support for MVS agents .................................................... 98Automated Resource Manager support ........................................ 99

EMC ControlCenter 6.0 Support Matrix4

Title Page

Tables

1 Support Matrix revision history ..................................................................... 72 ControlCenter Console support ................................................................... 263 Web browser support .................................................................................... 274 Performance Manager support requirements ............................................ 285 Operating system support for languages ................................................... 296 Infrastructure host platform support .......................................................... 327 Platform requirements for EMC ControlCenter agents ............................ 348 Platform support for Master Agent and other ControlCenter agents .... 369 Platform support for ControlCenter storage agents ................................. 3710 Platform support for ControlCenter host agents ....................................... 3911 Platform support for ControlCenter database and combination agents 4012 Platform support for ControlCenter connectivity agents ......................... 4113 Platform support for ControlCenter backup agents ................................. 4214 ControlCenter Component support on VMware guests .......................... 4315 Host agent platform support in clustered environment .......................... 4516 ControlCenter agents supported on AIX partitions .................................. 4617 Solutions Enabler support ............................................................................. 4718 Alerts supported by managed object .......................................................... 4819 Integration packages supported applications ............................................ 5120 Topology view support ................................................................................. 5421 Relationship view support for NAS ............................................................ 5622 Relationship view support for SAN and DAS ........................................... 5723 Symmetrix Enginuity support ...................................................................... 6024 Storage device management software support .......................................... 6125 Storage Agent for CLARiiON requirements .............................................. 6326 CLARiiON MetaLun support requirements .............................................. 6327 Host operating systems on which storage agents run .............................. 6428 SMI-S version 1.1 providers supported via Storage Agent for SMI ....... 6629 Supported EMC/Brocade switches ............................................................. 6930 Supported EMC/McDATA switches .......................................................... 71


6

31 Supported EMC/Cisco/IBM/Dell switches .............................................. 7332 StorageScope platforms reported ................................................................. 7533 Performance Manager reported components and collecting agents ...... 7834 Performance Manager agent platform support ......................................... 7935 Performance Manager HDS LUN metrics .................................................. 8136 Performance Manager HDS port metrics ................................................... 8237 Performance Manager host metrics ............................................................. 8338 Physical Agent for MVS statistics ................................................................ 8539 Symmetrix Optimizer support ..................................................................... 8640 Databases and file systems ........................................................................... 8841 Free Space view host support ....................................................................... 9242 Free Space view array support ..................................................................... 9343 Storage Provisioning Services allocation support ..................................... 9544 Storage Provisioning Services deallocation support ................................. 9745 TCP/IP products supported with MVS agents ......................................... 9846 Automated Resource Manager support: SPS ............................................. 99


1Invisible Body Tag

Table 1 lists the revision history of support updates to EMC ControlCenter® 6.0. It starts with the most current revision for this release, then lists updates for all other revisions in descending order.

EMC ControlCenter 6.0support updates

Table 1 Support Matrix revision history (1 of 15)

What changed Where changed

Changes for Revision A15

Replace ECC patch 3910 with ECC patch 4147Change footnote to read:Brocade Fabric OS 5.2.0a and later require ECC Patch 4147, which is available through http://Powerlink.EMC.com

Table 29, Supported EMC/Brocade switches

Add footnote for Oracle 10g and 11g:ControlCenter is unable to discover or map Oracle ASM volumes to backend storage

Table 40, Databases and file systemsTable 41, Free Space view host support

Add HDS Tagmastore AMS series 200, 500, 1000 arraysAdd footnote:HDS Tagmastore AMS series arrays require ECC Patch 4123, which is available through http://Powerlink.EMC.com

Table 20, Topology view supportTable 22, Relationship view support for SAN and DASTable 24, Storage device management software supportTable 35, Performance Manager HDS LUN metrics

Add footnote:ControlCenter supports PowerPC Linux via the Common Mapping Agent, and requires Solutions Enabler 6.4.3.0 or higher. ControlCenter does not discover the HBA’s on the PowerPC Linux.

Table 7, Platform requirements for EMC ControlCenter agentsTable 11, Platform support for ControlCenter database and combination agentsTable 20, Topology view support

EMC ControlCenter 6.0 support updates 7

8

EMC ControlCenter 6.0 support updates

Add footnote:ControlCenter support of PowerPC Linux via the Common Mapping Agent requires Solutions Enabler 6.4.3.0 or higher.

Table 17, Solutions Enabler support

Add McDATA firmware 9.06.02Add Connectrix Manager 9.6.1Add footniote:ControlCenter support of switches managed by Connectrix Manager is limited to McDATA switches only.

Table 30, Supported EMC/McDATA switches

Add Solaris 9 and 10 support for Sun Cluster 3.2 Table 15, Host agent platform support in clustered environment

Add SMI-S 1.1 support for HDS Table 28, SMI-S version 1.1 providers supported via Storage Agent for SMI

Add NPIV support with VMware ESX Server 3.5.0Remove footnote:The VMWare Agent does not support NPIV configurations in ESX Server 3.5.0Add footnote:VMware ESX Server 3.5.x with NPIV enabled can result in double-counting in StorageScope reporting. For more information refer to EMC ControlCenter 6.0 Release Notes or StorageScope Online Help

Table 14, ControlCenter Component support on VMware guestsTable 20, Topology view supportTable 22, Relationship view support for SAN and DASTable 32, StorageScope platforms reportedTable 41, Free Space view host supportTable 43, Storage Provisioning Services allocation support


Add Connectrix AP-7600B / Brocade 7600 Table 29, Supported EMC/Brocade switches

Add SMI-S 1.1 support for HP EVA Table 28, SMI-S version 1.1 providers supported via Storage Agent for SMI

Change HP-UX 11.11 to read 11iv1Change HP-UX 11.23 to read 11iv2

All instances of 11.11. and 11.23 changed

Add note:For Linux, if a base OS version is supported on ControlCenter then all subsequent service packs for that base version are also supported

Table 7, Platform requirements for EMC ControlCenter agents

Add HiCommand Device Manager 5.8 Table 24, Storage device management software support

Add VMware ESX Server 3.5.0Add footnote:The VMWare Agent does not support NPIV configurations in ESX Server 3.5.0.

Table 8, Platform support for Master Agent and other ControlCenter agentsTable 32, StorageScope platforms reported





Add Solaris 10 support for:Backup Agent for Tivoli Storage ManagerBackup Agent for VERITAS NetBackupBackup Agent for EMC NetWorker

Table 13, Platform support for ControlCenter backup agents

Add Brocade FOS 5.0.5f, 5.3.0c, 5.3.0d Table 29, Supported EMC/Brocade switches

Fibre Channel Connectivity Agent suppot on Solaris 10Add footnote:Fibre Channel Connectivity Agent support on Solaris 10 requires the Cumulative Fibre Channel Connectivity Agent Patch 4147 which is available through http://Powerlink.EMC.com.Remove footnotes stating non-support of FCC agent on Solaris 10

Table 5, Operating system support for languagesTable 12, Platform support for ControlCenter connectivity agentsTable 34, Performance Manager agent platform supportTable 43, Storage Provisioning Services allocation support

Remove table:'Symmetrix proxy agents support host platforms"Add paragraph:A ControlCenter Symmetrix agent may be proxied to Solutions Enabler running on any supported host platform. Solutions Enabler support information is available through E-Lab™ Interoperability Navigator at http://elabnavigator.EMC.com.

Using proxy agents to support host platforms on page 59

Add footnote:NEC SMI-S Discover and Indications support is available through the WebSAM Storage ControlCenter Connector package which includes the WebSAM Storage SMI-S Provider and the WebSAM iStorageManager Integration Base.

Table 28, SMI-S version 1.1 providers supported via Storage Agent for SMI

Change from:Oracle Enterprise Linux 5.1 To read:Oracle Enterprise Linux 5.x





10



Add Oracle Enterprise Linux 5.1 (Master and Host Agents only)Add footnote:For Oracle Enterprise Linux, ControlCenter does not support any active management of either native LVM or Veritas Volume Manager.


Add Celerra NS system models 40, 40G Table 24, Storage device management software support

Add HP Serviceguard A.11.17 Table 15, Host agent platform support in clustered environment

Add Oracle 11g support for Linux, Solaris and WindowsAdd footnote:Oracle installed on Windows platforms requires ECC patch 4040 which is available at http://Powerlink.EMC.com. The MRLK for SE 6.4.0.4 must be installed before this patch is applied.

Table 40, Databases and file systemsTable 41, Free Space view host support

Change footnote:From:Fibre Channel Connectivity Agent does not support AIX 5.3 or Solaris 10. The FCC Agent is not supported on AIX hosts when there are Brocade switches in the environment.To read:Fibre Channel Connectivity Agent does not support AIX 5.3, HP-UX 11.23 or Solaris 10. The FCC Agent is not supported on AIX hosts when there are Brocade switches in the environment.

Table 5, Operating system support for languagesTable 7, Platform requirements for EMC ControlCenter agentsTable 34, Performance Manager agent platform supportTable 43, Storage Provisioning Services allocation support


Add Cisco SAN OS 3.2(1a) Table 31, Supported EMC/Cisco/IBM/Dell switches

Add NEC WebSAM Storage SMI-S Provider v1.1 Table 28, SMI-S version 1.1 providers supported via Storage Agent for SMI

Add PowerPath 5.1 Table 6, Infrastructure host platform supportTable 43, Storage Provisioning Services allocation supportTable 46, Automated Resource Manager support: SPS

Add Brocade Fabric OS 5.3.0aAdd Brocade switch blade (FC10-6) for Connectrix ED-48000B / Brocade 48000






Add Tivoli Storage Manager 5.3 support for Backup Agent for TSMChange footnote from:ControlCenter supports Tivoli Storage Manager up to version 5.2to read:ControlCenter supports Tivoli Storage Manager up to version 5.3

Table 13, Platform support for ControlCenter backup agentsTable 32, StorageScope platforms reported

Remove EMC Connectrix Manager 7.02.00, 8.01.00, 8.06.01 Table 30, Supported EMC/McDATA switches

Add VERITAS Storage Foundation 5.0 for Linux RHEL 4.0 Table 22, Relationship view support for SAN and DASTable 34, Performance Manager agent platform supportTable 40, Databases and file systems

Add VERITAS Cluster Service 5.0 for Linux RHEL 4.0 Table 15, Host agent platform support in clustered environment


Replace ECC patch 3919 with ECC patch 3910Change footnote to read:Brocade Fabric OS 5.2.0a and later require ECC Patch 3910, which is available through http://Powerlink.EMC.com


Rename Solstice Disk Suite to Solaris Volume Manager Table 22, Relationship view support for SAN and DASTable 34, Performance Manager agent platform supportTable 40, Databases and file systems

Remove Linux SUSE ES 8 SP3 Table 7, Platform requirements for EMC ControlCenter agentsTable 22, Relationship view support for SAN and DASTable 34, Performance Manager agent platform supportTable 37, Performance Manager host metricsTable 40, Databases and file systemsTable 41, Free Space view host support

Add HiCommand Device Manager 5.6 and 5.7Add HiCommand Tuning Manager 5.6 and 5.7

Table 24, Storage device management software support

Add Database Agent for OracleAdd Common Mapping Agent

Table 14, ControlCenter Component support on VMware guests

Remove RHEL 2.1 Table 5, Operating system support for languagesTable 7, Platform requirements for EMC ControlCenter agentsTable 8, Platform support for Master Agent and other ControlCenter agentsTable 22, Relationship view support for SAN and DASTable 34, Performance Manager agent platform supportTable 37, Performance Manager host metricsTable 40, Databases and file systemsTable 41, Free Space view host support




12


Add Master and Host Agent support for IBM VIO Server clients Table 16, ControlCenter agents supported on AIX partitions

Convert footnotes for agent support on AIX partitions into table format

Table 16, ControlCenter agents supported on AIX partitions

Change footnote from:DMX-4 requires Solutions Enabler 6.4.2.3 or laterto read:EMC ControlCenter with Symmetrix 5772 Enginuity requires Solutions Enabler version 6.4.2.3 or later

Table 17, Solutions Enabler supportTable 20, Topology view supportTable 23, Symmetrix Enginuity supportTable 24, Storage device management software supportTable 39, Symmetrix Optimizer support


Add z/OS 1.9 Table 7, Platform requirements for EMC ControlCenter agentsTable 22, Relationship view support for SAN and DASTable 27, Host operating systems on which storage agents runTable 34, Performance Manager agent platform supportTable 45, TCP/IP products supported with MVS agents

Add Cisco SAN 3.1(3a) Table 31, Supported EMC/Cisco/IBM/Dell switches

Add Connectrix Manager 9.5Add McDATA firmware 9.06.00


Add Brocade Fabric OS 5.0.5d Add footnote:Alerting on FRU removal or replacement will not function due to a firmware limitation. For more information see Brocade Release Notes.


Add multiple node cluster configuration support for Veritas Cluster Service and Microsoft Cluster Service

Table 15, Host agent platform support in clustered environment


Change footnote from:The VMware agent supports discovery of VMware ESX 3.0.1 servers only. to read:The VMware agent supports discovery of VMware ESX 3.0.1 - 3.0.x servers only.

Table 8, Platform support for Master Agent and other ControlCenter agents

Add Centera Console 2.1 Table 7, Platform requirements for EMC ControlCenter agents

Add FLARE 26Add footnote:FLARE 26 requires ECC patch 3954, which is available through http://Powerlink.EMC.com.

Table 25, Storage Agent for CLARiiON requirements





Add Symmetrix DMX-4Add footnote:DMX-4 requires Solutions Enabler 6.4.2.3 and later

Table 20, Topology view supportTable 23, Symmetrix Enginuity supportTable 24, Storage device management software support

Add Connectrix 7500 Fibre Channel Router / Brocade Silkworm 7500 Fibre Channel RouterAdd footnotes:In some cases the device may partially discover, this is resolved by issuing a second discovery request.Discovery via SMI is not supported.Add Connectrix DS-5000 / Brocade 5000Add footnote:Connectrix DS-5000 / Brocade 5000 requires ECC Patch 3910, which is available through http://Powerlink.EMC.com.Add Brocade Fabric OS 3.2.1cAdd Brocade switch blade FC4-16IP


Add Cisco SAN OS 3.1.(3) Table 31, Supported EMC/Cisco/IBM/Dell switches

Add Invista 2.0Add footnote:With ControlCenter 6.0, the EMC Invista Agent supports only Invista 1.0 SP1 and SP2. With ControlCenter 6.0 and ECC patch 3939 applied, the EMC Invista Agent supports only Invista 2.0; therefore before the patch is applied INVCLI version 2.0 must be installed on the host where the EMC Invista Agent is to be installed. ECC patch 3939 is available through http://Powerlink.EMC.com.

Table 9, Platform support for ControlCenter storage agentsTable 14, ControlCenter Component support on VMware guestsTable 27, Host operating systems on which storage agents run

Change Oracle 8i to Oracle 8i R3 Table 34, Performance Manager agent platform supportTable 40, Databases and file systemsTable 41, Free Space view host support

Add FibreZoneBridge 2.02.24 Table 30, Supported EMC/McDATA switches


Add Storage Agent for SymmetrixAdd Symmetrix SDM AgentAdd footnote:Storage Agent for Symmetrix requires ECC patch 3995 which is available through http://Powerlink.EMC.com.





14


Add Windows Server 2003 SP2 Table 7, Platform requirements for EMC ControlCenter agentsTable 20, Topology view supportTable 22, Relationship view support for SAN and DASTable 27, Host operating systems on which storage agents runTable 40, Databases and file systemsTable 41, Free Space view host support

Add SAN OS 3.1(2b) Table 31, Supported EMC/Cisco/IBM/Dell switches

Add Xpath OS 7.4.1d Table 29, Supported EMC/Brocade switches

Add Internet Explorer 7.0Add footnote:Internet Explorer 7.0 supports Performance Manager and Web Console only

Table 3, Web browser support

Add Symmetrix Management ConsoleAdd footnote:When installing Symmetrix Management Console (SMC) on the same host as the ECC Server, you must change the port setting from the default (7070) to prevent a conflict with the ECC Server. SMC allows you to assign the HTTP and HTTPS ports during installation

Table 6, Infrastructure host platform support

Add AIX 5.3 VIO Server 1.4 (Master and Host Agent only). See AIX 5.3 footnote in tables listed. Table 8, Platform support for Master Agent and other

ControlCenter agentsTable 10, Platform support for ControlCenter host agentsTable 22, Relationship view support for SAN and DASTable 27, Host operating systems on which storage agents runTable 34, Performance Manager agent platform supportTable 40, Databases and file systemsTable 41, Free Space view host supportTable 43, Storage Provisioning Services allocation supportTable 46, Automated Resource Manager support: SPS

Remove IBM z\OS 1.5 and below Table 7, Platform requirements for EMC ControlCenter agentsTable 22, Relationship view support for SAN and DASTable 27, Host operating systems on which storage agents run

Table 34, Performance Manager agent platform supportTable 45, TCP/IP products supported with MVS agents





Add System Center Operations Manager 2007Add footnote:The ecc3pi management package (*.akm format) provided by ControlCenter is not supported in SCOM 2007. The SCOM 2007 management package supports only *.xml format. To convert an Operations Manager 2005 Management Pack to an Operations Manager 2007 Management Pack refer to the following link: http://technet.microsoft.com/en-us/library/bb309532.aspx

Table 19, Integration packages supported applications

Add Windows Server 2003 SP2 Add Windows Server 2003 x64 SP2

Table 2, ControlCenter Console supportTable 4, Performance Manager support requirementsTable 6, Infrastructure host platform support

Remove Connectrix / Cisco MDS 9216 (End of support life) Table 31, Supported EMC/Cisco/IBM/Dell switches, on page 73


Update footnote to read:When creating VMware guests intended to serve as host platforms for ControlCenter components you should carefully consider the configuration. If the disk size, CPU, and RAM of the virtual machine conform to the host specifications presented in the Installing ControlCenter 6.0 in a VMware Environment Technical Notes you can expect the performance and scalability of the ControlCenter components to be comparable to those in the EMC ControlCenter 6.0 Performance and Scalability Guidelines.



Add support for infrastructure components on VMware guests Table 6, Infrastructure host platform supportTable 14, ControlCenter Component support on VMware guests

Remove all support for Windows Server 2003 (original release only, no subsequent service packs are affected).

Table 2, ControlCenter Console supportTable 4, Performance Manager support requirementsTable 5, Operating system support for languagesTable 6, Infrastructure host platform supportTable 7, Platform requirements for EMC ControlCenter agentsTable 15, Host agent platform support in clustered environmentTable 19, Integration packages supported applicationsTable 20, Topology view supportTable 22, Relationship view support for SAN and DASTable 27, Host operating systems on which storage agents run




16


Continued - Remove all support for Windows Server 2003 (original release only, no subsequent service packs are affected)

Table 34, Performance Manager agent platform supportTable 37, Performance Manager host metricsTable 40, Databases and file systemsTable 41, Free Space view host supportTable 43, Storage Provisioning Services allocation supportTable 46, Automated Resource Manager support: SPS

Add Linux RHEL AS/ES 4.0 support for Oracle 10g Table 40, Databases and file systems

Add Windows Server 2003 R2 (32-bit)Add Windows Server 2003 x64 R2 (64-bit)

Table 4, Performance Manager support requirements

Add Windows Server 2003 R2 (32-bit) Table 2, ControlCenter Console support

Add Invista 1.0 SP1 and SP2 Table 9, Platform support for ControlCenter storage agentsTable 27, Host operating systems on which storage agents run

Add Connectrix Manager 9.1.x Table 30, Supported EMC/McDATA switches

Add Veritas Storage Foundation 5.0 for Linux SUSE ES 9 Table 22, Relationship view support for SAN and DASTable 40, Databases and file systems

Add Veritas Cluster Service 5.0 for Linux SUSE ES 9 Table 15, Host agent platform support in clustered environment

Add NetApp FAS 30x0Add IBM System Storage N-seriesAdd ONTAP 7.2Add footnotes:NetApp FAS 30x0, IBM System Storage N-series and ONTAP 7.2 require ECC Patch 3951, which is available through http://Powerlink.EMC.com.The Storage agent for NAS supports only Standby FCP cluster mode for HBA target ports for all FC enabled NetApp and IBM N-series boxes. No other FCP cluster mode is supported.

Table 20, Topology view supportTable 24, Storage device management software support

Add Brocade Fabric OS 5.2.1, 5.2.1(a)Add footnote:Brocade Fabric OS 5.2.0(a), 5.2.1, and 5.2.1(a) require ECC Patch 3919, which is available through http://Powerlink.EMC.com.(Refer to Changes for Revision A11 on page 11 for patch replacment number for 3939)





17




Update footnote:Real-time Performance View, KB/sec port statistics values, for FOS 4.4.0e are reported less than the actual values by a factor of 4. For more information, refer to ControlCenter Issue Tracker, Issue Number 61572 available at http://Powerlink.EMC.com.



Add footnote:The FCC Agent is not supported on AIX hosts when there are Brocade switches in the environment. Remove footnote:Fibre Channel Connectivity Agent (FCC) supports Brocade discovery with AIX 5.1 (32-bit and 64-bit) and AIX 5.2 (64-bit only).

Table 5, Operating system support for languagesTable 7, Platform requirements for EMC ControlCenter agentsTable 8, Platform support for Master Agent and other ControlCenter agentsTable 29, Supported EMC/Brocade switchesTable 34, Performance Manager agent platform supportTable 43, Storage Provisioning Services allocation support

Remove HP-UX 11.0 (End of support life) Table 7, Platform requirements for EMC ControlCenter agentsTable 8, Platform support for Master Agent and other ControlCenter agentsTable 19, Integration packages supported applicationsTable 20, Topology view supportTable 22, Relationship view support for SAN and DASTable 27, Host operating systems on which storage agents runTable 34, Performance Manager agent platform supportTable 37, Performance Manager host metricsTable 40, Databases and file systemsTable 42, Free Space view array supportTable 43, Storage Provisioning Services allocation supportTable 46, Automated Resource Manager support: SPS

Add footnote:On Windows hosts, use Solutions Enabler 6.4.0.4 (available from Powerlink) if you are discovering databases with the Database Agent for Oracle or the Common Mapping Agent.

Table 17, Solutions Enabler supportTable 39, Symmetrix Optimizer support

Add introductory notes:EMC recommends that the StorageScope Repository and the StorageScope Server be installed on the same host. EMC recommends that the ECC Server and Repository always be installed on the same host.


Change minimum version Solutions Enabler to 6.4 Table 17, Solutions Enabler support

Add Symmetrix Enginuity 5772 Table 23, Symmetrix Enginuity supportTable 39, Symmetrix Optimizer support



18


Changes for Revision A01 - A03

Remove OnAlert Table 6, Infrastructure host platform support

Remove PowerPath 2.1, 3.0, 4.0, 4.1 (End of support life) Table 6, Infrastructure host platform supportTable 43, Storage Provisioning Services allocation supportTable 46, Automated Resource Manager support: SPS

Add Windows Server 2003 x64, SP1, R2 (Standard, Enterprise, DataCenter Editions)Add Windows XP Professional x64 Edition

Table 2, ControlCenter Console support

Add Windows Server 2003 Standard R2 Edition Table 20, Topology view supportTable 22, Relationship view support for SAN and DASTable 27, Host operating systems on which storage agents runTable 34, Performance Manager agent platform support

Add AIX 5.3 and Solaris 10 Table 22, Relationship view support for SAN and DAS

Add Oracle 10g for Solaris Table 41, Free Space view host support

Add VMware ESX Server Table 18, Alerts supported by managed objectTable 20, Topology view supportTable 22, Relationship view support for SAN and DASTable 41, Free Space view host supportTable 43, Storage Provisioning Services allocation support

Change footnote from:Fibre Channel Connectivity Agent (FCC) does not support Brocade switches when running on AIX 5.x with a 64-bit kernel.to:Fibre Channel Connectivity Agent (FCC) supports Brocade discovery with AIX 5.1 (32-bit and 64-bit) and AIX 5.2 (64-bit only).

Table 30, Supported EMC/McDATA switchesTable 43, Storage Provisioning Services allocation support

Add footnoteStorageScope and StorageScope FLR are supported only on Microsoft Internet Explorer 6.0.

Table 3, Web browser support

Add VMware Agent Remove Database Agent for DB2

Table 32, StorageScope platforms reported

Add z/OS 1.7 Table 7, Platform requirements for EMC ControlCenter agentsTable 22, Relationship view support for SAN and DASTable 27, Host operating systems on which storage agents runTable 34, Performance Manager agent platform supportTable 45, TCP/IP products supported with MVS agents





Add FLR Archiver AgentRemove unsupported MVS agents:Host Agent for MVS HSMHost Agent for MVS SMSLogical Agent for MVSDatabase Agent for DB2Add VMware AgentAdd footnote:The VMware agent supports discovery of VMware ESX 3.0.1 servers only. The agent can fully discover ESX servers directly, or discover multiple ESX servers through a VirtualCenter server. Additional user input may be required to complete VirtualCenter discoveries and is dependent on the ESX Server authentication settings and the credentials supplied at discovery time. Refer to Table 14 on page 2-43 for the list of agents that are supported on a VMware ESX Server virtual machine.

Table 8, Platform support for Master Agent and other ControlCenter agents

Remove DB2, MVS HSM, MVS SMS Table 18, Alerts supported by managed object

Remove table "Agents for MVS: Compatible Software" which referenced unsupported MVS agents

Add ControlCenter 6.0 and SYMCLI 6.3 Table 39, Symmetrix Optimizer support

Add SMI 1.1.0 compliant providers Table 28, SMI-S version 1.1 providers supported via Storage Agent for SMI

Add minimum version Solutions Enabler 6.3 Table 17, Solutions Enabler support

Remove Brocade Fabric OS 2.6.1a, 3.1.1 3.1.2a, 3.1.3, 3.2.0, 4.1.1a, 4.2.0b, 4.2.2, 4.4.0b, 4.4.0d and Xpath OS 7.1.2Add footnote:For the new ECC 6.0 alert "Connectivity Device FRU Status Changed" to work correctly on Brocade switches, use CLI command "agtcfgset" to set swEventTrapLevel to 5.Add footnote:ControlCenter continues to support complete management of Brocade switches using non-SMI-S management facilities. In addition, starting with ControlCenter 6.0, discovery of Brocade switches via SMI-S (using the ControlCenter 6.0 FCC Agent) is supported on Windows platforms only. The supported Brocade SMI agent (provider) version is v110.5.0a. Refer to the Brocade documentation to install the Brocade agent (provider). Active switch management is not supported via SMI-S. Refer to http://www.snia.org/ctp/conformingproviders for specific Brocade models that are SMI-S 1.1 compliant.





20


Add footnote:When using Connectrix Manager 9.0 with ControlCenter, you MUST perform ALL zoning operations from either Connectrix Manager or the ControlCenter SAN Manager console exclusively. If you perform zoning operations from both Connectrix Manager and ControlCenter, subsequent zoning operations from ControlCenter will fail. Remove McDATA EMC Connectrix Manager 6.03.01 and Switch Firmware 5.03.00, 6.01.00


Add footnote:ControlCenter supports Cisco interop-1 mode for Cisco-Brocade and Cisco-McDATA interop fabrics. Refer to the interop configuration notes provided by the switch vendor, and to the EMC Networked Storage Topology Guide for best practices regarding making changes to the interop mode.Remove Cisco SAN OS 1.2(1a), 1.3(3), 1.3(4)Add footnote:ControlCenter does not support zone importing on a Cisco VSAN that has been created using FC-ID members

Table 31, Supported EMC/Cisco/IBM/Dell switches

Add footnote: When installing Control center agents on an AIX 5.1 host, you must be at service level 5100-09 for the remote install to work. The patch download for this service level can be found at: ftp://ftp.software.ibm.com/aix/fixes/51/ml/510009 (install both v1 and v2).Add footnote:HP-UX 11.0 requires the following patches for ControlCenter agent support: PHSS_33941 -- s700_800 11.X HP aC++ -AA runtime libraries (aCC A.03.70) PHSS_33034 -- s700_800 11.00 ld(1) and linker tools cumulative patch. HP-UX 11.11 requires the following patches for ControCenter agent support: PHSS_33263 -- s700_800 11.11 HP aC++ -AA runtime libraries (aCC A.03.71); PHSS_33035 -- s700_800 11.11 ld(1) and linker tools cumulative patch; PHSS_33944 -- s700_800 11.11 hp ac++ -aa runtime libraries (acc a.03.71).

Table 7, Platform requirements for EMC ControlCenter agentsTable 8, Platform support for Master Agent and other ControlCenter agents





Add 64-bit Windows Server 2003 x64, SP1, R2 (Standard, Enterprise, Datacenter Editons)Add Windows Server 2003 R2 Remove footnote:There is no agent support for Windows Server 2003 R2Add VMware AgentAdd introductory note:If implementing StorageScope File Level Reporting, EMC recommends that the StorageScope Repository be installed on a separate host from the ControlCenter Repository. Refer to EMC ControlCenter 6.0 Performance and Scalability Guidelines for details.


Add Database Agent for Oracle to footnote:The Storage Agent for Symmetrix or Database Agent for Oracle on HP-UX 11.23 64-bit Itanium server require the 32-bit version of Solutions Enabler. The 64-bit version of Solutions Enabler is not supported by ControlCenter. Note that the remote distribution of Solutions Enabler (SE MRLK) from the ControlCenter Console will deploy the required 32-bit version of Solutions Enabler.


Add Linux guestAdd VMware ESX Server 3.0


Remove NetApp ONTAP versions 6.1, 6.2, 6.3, 6.4 Table 24, Storage device management software support




22



2Invisible Body Tag

This document lists the requirements to run EMC ControlCenter® software components on host platforms, including Console, infrastructure, and agents. It is part of the EMC ControlCenter documentation set, and is intended for use by EMC customers and staff who want to plan for or support a ControlCenter installation.

Important Bold text indicates new changes from the previous release of this document.

EMC ControlCenter 6.0Support Matrix


24


EMC policies and requirements for Open System supportThis section describes the EMC policy and requirements for any document characterized as an EMC Open Systems Support Matrix.1

Purpose and limitations of this documentThis document is for informational purposes only and may change at any time. This version supersedes and replaces all previous versions. The information is to serve only as a guide for those configurations/products that EMC has qualified. This document identifies and lists various vendor host systems and integral components that have been tested and qualified by EMC for use with EMC products. Vendor components include, but are not limited to, host operating systems, HBAs (host bus adapters) and associated drivers, firmware and BIOS, Fibre Channel switches, hubs, and bridges. This document also lists various vendors, cluster software, tape hardware, storage-system boot procedures, heterogeneous information storage, and configurations that EMC has tested and/or qualified for use with EMC products.

The information included in this document is intended as a guide to configuring systems for EMC's products. It is not intended to be the sole resource for system configuration. For more information or answers to questions not found in this document, please refer to the EMC website, other EMC documentation, such as its host connectivity guides, EMC Networked Storage Topology Guide, EMC CLARiiON Open Systems Configuration Guide, relevant vendor documentation, or contact your EMC Sales or EMC Customer Support representative.

1. Documents characterized as an EMC Open Systems Support Matrix include any of the following: Celerra Interoperability Matrix, EMC ControlCenter Support Matrix, EMC Symmetrix Open Systems Support Matrix, EMC CLARiiON Open Systems Support Matrix, EMC CLARiiON Open Systems Configuration Guide, ESN Topology Design Guide, EMC Data Manager Interoperability Support Matrix, and the EMC Software Support Matrix.



Policies for qualifying systemsPolicies and procedures for support of EMC products are set forth in the customer's applicable agreements. EMC's publication of information relating to system configurations covers only those outlined in this document or by approval from EMC Engineering. Other system configurations not found in this document are not qualified without EMC Engineering approval. EMC has qualified hardware and software provided only by the vendors listed in this document, and host systems, hardware and software from other vendors are not qualified, and may never be. Please contact your EMC Sales or EMC Customer Support representative for updates or information not included in this document.

EMC maintains a large collection of products as well as third-party application software for qualification with EMC storage systems and to simulate customer environments. You must consult the vendors for information about their system internals, such as hardware, associated drivers, and product requirements.

Policy for future qualification of operating system software releasesThe information in this document is maintained by EMC, and EMC strives to update this document with new releases of hardware, operating systems, firmware, BIOS, switch software, etc., as they become available from the vendors. EMC works with the vendors during their development and release processes in order to be fully informed at the time the vendors release new versions. EMC announces qualification after the vendors’ General Availability (GA). In some cases, EMC may choose to perform regression testing following the vendors’ GA; in these cases and in cases where advance preparation is not possible, EMC may test and qualify vendors’ products as appropriate after they have been released. For early support of such products, including vendor beta participation, contact your EMC Sales or EMC Customer Support representative.

Policy for end-of-life supportEMC strives to continue support for any installed platforms, but may remove support from this matrix for new installations within three months after the vendor has announced that this platform has reached the end of life. EMC will continue support for existing instal-lations of hardware, operating systems, and components that the ven-dor has officially declared to have reached end of life as long as support is available from the vendor.

EMC policies and requirements for Open System support 25

26


User interface supportTables in this section include:

◆ Table 2, ControlCenter Console support, on page 26◆ Table 3, Web browser support, on page 27◆ Table 4, Performance Manager support requirements, on page 28◆ Table 5, Operating system support for languages, on page 29

ControlCenter ConsoleTable 2 lists the operating system and hardware requirements for the EMC ControlCenter Console.

Table 2 ControlCenter Console support

Operating system a b Versions Minimum hardware configuration c d

Solaris Solaris 8, 9 One 360 MHz processor512 MB memory390 MB disk space

Windows (32-bit) Windows 2000 SP2, SP3, SP4 Windows Server 2003 SP1, SP2, R2 (Standard, Enterprise and Datacenter Editions)Windows XP e Professional Edition SP1, SP2

One 500 MHz processor (Pentium III or later or equivalent)512 MB RAM free physical memory490 MB disk space

Windows (64-bit) Windows Server 2003 x64 f, SP2, R2 (Standard, Enterprise, Datacenter Editions)Windows XP Professional x64 Edition

a. To install and launch the Console, refer to EMC ControlCenter Planning and Installation Guide, Volume 1.

b. Java Plug-in: JRE 1.4.2_12 or later is required. ControlCenter 6.0 does not support JRE 1.5.x.

c. Memory and disk space must be available. Refer to EMC ControlCenter 6.0 Performance and Scalability Guidelines.

d. Minimum screen resolution supported is 800 x 600 pixels.

e. Set Windows XP to Windows Classic mode to run the Console.

f. Windows Server 2003 x64 includes Service Pack 1.



Web browser for StorageScope, Performance Manager, and Web ConsoleTable 3 lists the minimum versions of Web browsers required to support StorageScope™, Performance Manager, and Web Console. For more information, refer to:

◆ Table 4, Performance Manager support requirements, on page 28

◆ Table 6, Infrastructure host platform support, on page 32

◆ EMC ControlCenter Performance and Scalability Guidelines

Table 3 Web browser support

Web browser a Supported version

Microsoft Internet Explorer b c 5.5, 6.0 d e, 7.0 f

Netscape Navigator 6.2.3, 7.0 g

a. Java Plug-in: JRE 1.4.2_12 or later is required for the Web Console browser. EMC ControlCenter 6.0 does not support JRE 1.5.x.

b. Windows Server 2003 requires Microsoft Internet Explorer 6.0. For supported Windows versions refer to Table 7 on page 34.

c. For proper functioning of the Web Console on Windows 2000 and Windows Server 2003 make sure that the Java (Sun)"Use Java 2 v1.4.2_0X for <applet> (requires restart)" is selected (Under IE Tools -> Internet Option -> Advanced Tab.). For supported Windows versions refer to Table 7 on page 34.

d. Japanese and Korean language environments require a minimum version of Microsoft Internet Explorer 6.0.

e. StorageScope and StorageScope FLR are supported only on Microsoft Internet Explorer 6.0.

f. Internet Explorer 7.0 supports Performance Manager and Web Console only.

g. Japanese and Korean language environments require a minimum version of Netscape Navigator 7.0.

User interface support 27

28


Performance Manager requirementsTable 4 lists the operating system and hardware requirements for the EMC ControlCenter Performance Manager (formerly Workload Analyzer Performance View).

Table 4 Performance Manager support requirements

Operating system Version a b HardwareMinimum hardware configuration

Windows (32-bit) Windows 2000 SP2, SP3, SP4Windows Server 2003 SP1, SP2, R2 (Standard, Enterprise and Datacenter Editions)Windows XP Professional Edition SP1, SP2

Workstations One 500 MHz processor (Pentium III or later or equivalent)128 MB free physical memory

Windows (64-bit) Windows Server 2003 x64 c, SP2, R2 (Standard, Enterprise and Datacenter Editions)

a. To install and launch Performance Manager, refer to EMC ControlCenter Planning and Installation Guide, Volume 1.

b. To run Performance Manager under Citrix, the Citrix MetaFrame server must have Citrix MetaFrame Service Pack 2 or later installed. This service pack is available for download at http://www.citrix.com.

c. Windows Server 2003 x64 includes Service Pack 1.



Language operating system supportTable 5 lists the ControlCenter components that German (G), French (F), Japanese (J), and Korean (K) language versions of operating systems can tolerate. Only US English-OS versions of Windows 2000 and Windows Server 2003 are supported, with the regional Locale set to the supported languages. Because ControlCenter does not support German, French, Japanese, or Korean language usage, use regional Locale English during the installation so the pathname, folder name, and username are correct.

Table 5 Operating system support for languages (1 of 2)

ControlCenter component Win

dow

s 20

00 S

erve

rSP

4

Win

dow

s 20

00 A

dvan

ced

Serv

er S

P4

Win

dow

s 20

00 D

atac

ente

rSe

rver

SP2

, SP3

, SP4

Win

dow

s Se

rver

200

3 SP

1, S

P2, R

2(E

nter

pris

e, S

tand

ard

and

Data

cent

er E

ditio

ns)

Win

dow

s XP

SP1

, SP2

Linu

x RH

EL A

S/ES

3.0

, 4.0

Sola

ris 8

, 9, 1

0 a

HP-U

X 11

iv1,

11i

v2

AIX

5.1,

5.2

, 5.3

Master Agent F GJ K

F GJ K

F G F GJ K

J K J K J K J K

Console, Performance Manager

F GJ K

F GJ K

F GJ K

F GJ K

F GJ K

Server, Repository, Store,StorageScope

F GJ K

F GJ K

F GJ K

F GJ K

Workload Analyzer Archiver F GJ K

F GJ K

F GJ K

Host Agent for AIX J K

User interface support 29

30


Host Agent for HP-UX JK

Host Agent for Linux J K

Host Agent for Novell F GJ K

F GJ K

F GJ K

F GJ K

Host Agent for Solaris J K

Host Agent for Windows F GJ K

F GJ K

F G F GJ K

Storage Agent for CLARiiON®

Storage Agent for NASStorage Agent for Symmetrix®

Database Agent for OracleCommon Mapping AgentFibre Channel Connectivity Agent b c(FCC)Symmetrix SDM Agent

F GJ K

F GJ K

F GJ K

F GJ K

J K J K J K

a. Solaris 10 is only supported in English.

b. Fibre Channel Connectivity Agent does not support AIX 5.3, HP-UX 11iv2. The FCC Agent is not supported on AIX hosts when there are Brocade switches in the environment.

c. Fibre Channel Connectivity Agent support on Solaris 10 requires the Cumulative Fibre Channel Connectivity Agent Patch 4147 which is available through http://Powerlink.EMC.com.

Table 5 Operating system support for languages (2 of 2)

ControlCenter component Win

dow

s 20

00 S

erve

rSP

4

Win

dow

s 20

00 A

dvan

ced

Serv

er S

P4

Win

dow

s 20

00 D

atac

ente

rSe

rver

SP2

, SP3

, SP4

Win

dow

s Se

rver

200

3 SP

1, S

P2, R

2(E

nter

pris

e, S

tand

ard

and

Data

cent

er E

ditio

ns)

Win

dow

s XP

SP1

, SP2

Linu

x RH

EL A

S/ES

3.0

, 4.0

Sola

ris 8

, 9, 1

0 a

HP-U

X 11

iv1,

11i

v2

AIX

5.1,

5.2

, 5.3



Infrastructure supportThe ControlCenter infrastructure consists of the following components:

◆ ECC Server and Repository

◆ StorageScope Server and Repository (see notes below)

◆ Master Agents

◆ Store(s)

Important EMC recommends that the ECC Server and Repository always be installed on the same host.

If implementing StorageScope File Level Reporting, EMC recommends that the StorageScope Repository be installed on a separate host from the ControlCenter Repository. Refer to the EMC ControlCenter 6.0 Performance and Scalability Guidelines for details.

EMC recommends that the StorageScope Repository and StorageScope Server service be installed on the same host.

For agent disk space requirements, refer to the EMC ControlCenter 6.0 Planning and Installation Guide, Volume 1, section Checking Agent Disk Space.

Infrastructure support 31

32


Infrastructure hostTable 6 list the operating systems, hardware, ControlCenter agents and software applications that are supported on the infrastructure host.

Infrastructure supporton VMware guests

In addition to the infrastructure components listed above, Performance Manager installed through the infrastructure can be installed on VMware guests. For more information refer to Installing ControlCenter 6.0 in a VMware Environment Technical Notes.

Refer to Table 14, ControlCenter Component support on VMware guests, on page 43 for other ControlCenter components that are supported on VMware guests.

Table 6 Infrastructure host platform support

Operating system a Versions

Minimum hardware requirements

ControlCenter agents supported on the infrastructure host b

Software supported on the infrastructure host c

Windows(32-bit)

Windows 2000 SP2, SP3, SP4 (Server, Advanced Server, and Datacenter Server)Windows Server 2003 SP1 d, SP2, R2 (Standard, Enterprise and Datacenter Editions)

For minimum hardware requirements refer to the EMC ControlCenter 6.0 Performance and Scalability Guidelines

Minimum hardware requirements are for the ControlCenter Infrastructure host components only. Adding additional agents and applications will impact these requirements.

Common Mapping Agent,Database Agent for Oracle e

Fibre Channel Connectivity Agent (FCC)Host Agent for Windows Master AgentIntegration GatewayStorage Agent for CLARiiON f

Storage Agent for HDSStorage Agent for HP StorageWorksStorage Agent for NASStorage Agent for Symmetrix g

Storage Agent for ESSStorage Agent for Centera®Storage Agent for SMISymmetrix SDM AgentWorkload Analyzer ArchiverVMware Agent

Celerra® Web ManagerCelerra Monitor 2.2ConnectEMC 2.0Enterprise Replication Manager (ERM)Navisphere® Manager 5.3 or later, and Web-based Navisphere ManagerPowerPath® 4.4, 4.5, 5.0, 5.1StorageScope h Replication Manager/Remote 2.0.1Web Console/ECCAPI i j

Console j

Symmetrix Management Console k

Centera Console 2.1

Windows(64-bit)

Windows Server 2003 x64 l, SP2, R2 (Standard, Enterprise, Datacenter Editions)

a. For information about ControlCenter cluster support, refer to EMC ControlCenter Planning and Installation Guide, Volume 1. Control Center supports as many cluster nodes as MSCS supports. When running infrastructure components as part of an MSCS cluster, the host agent is not supported.



b. Maximum total of 6 agents. Individual agents in the list have been tested and can run on the Infrastructure host. However, supported combinations of these depend on the number and size of the managed objects to be managed, as well as the data collection frequency. For workload-specific configuration recommendations, refer to the EMC ControlCenter 6.0 Performance and Scalability Guidelines.

c. Adding any of these applications to the infrastructure requires additional memory.

d. Only EMC ControlCenter 5.2 SP4 or later is supported on Windows Server 2003 SP1. Upgrade issues involving EMC ControlCenter and Windows Server 2003 SP1 are only supported during the upgrade process to ControlCenter 5.2 SP4 or later from any previous ControlCenter 5.2 installed version. When installing a specific ControlCenter version or Service Pack refer to the corresponding Support Matrix version for support statements. The Support Matrix for ControlCenter 6.0 is available at http://Powerlink.EMC.com.

e. Database Agent for Oracle on the infrastructure is for proxy to an Oracle instance on a clustered server.

f. Storage Agent for CLARiiON requires JRE 1.4.2_12. ControlCenter 6.0 does not support JRE 1.5.x. For more information, refer to the EMC ControlCenter Planning and Installation Guide, Volume 1.

g. Storage Agent for Symmetrix requires ECC patch 3995 which is available through http://Powerlink.EMC.com.

h. StorageScope must be the same version as the ControlCenter Infrastructure. For consistency, StorageScope must be upgraded when the ControlCenter Infrastructure is upgraded.

i. Web Console and ECCAPI servers must be installed on the same system. For more information about Web Console, refer to the EMC ControlCenter 6.0 Performance and Scalability Guidelines.

j. To run Web Console or Console on the Infrastructure, 3 GB of memory is required; to run both on the Infrastructure, 4 GB of memory is required. Refer to EMC ControlCenter 6.0 Performance and Scalability Guidelines.

k. When installing Symmetrix Management Console (SMC) on the same host as the ECC Server, you must change the port setting from the default (7070) to prevent a conflict with the ECC Server. SMC allows you to assign the HTTP and HTTPS ports during installation.

l. Windows Server 2003 x64 includes Service Pack 1.

Infrastructure support 33

34


Agent supportTables in this section include:

◆ Table 7, Platform requirements for EMC ControlCenter agents, on page 34

◆ Table 8, Platform support for Master Agent and other ControlCenter agents, on page 36

◆ Table 9, Platform support for ControlCenter storage agents, on page 37◆ Table 10, Platform support for ControlCenter host agents, on page 39◆ Table 11, Platform support for ControlCenter database and combination

agents, on page 40◆ Table 12, Platform support for ControlCenter connectivity agents, on

page 41◆ Table 13, Platform support for ControlCenter backup agents, on page

42◆ Table 14, ControlCenter Component support on VMware guests, on

page 43◆ Table 15, Host agent platform support in clustered environment, on

page 45

Platform requirements for EMC ControlCenter agentsTable 7 lists platform requirements for ControlCenter agents.

For information about disk requirements, refer to the EMC ControlCenter 6.0 Performance and Scalability Guidelines

For Linux, if a base OS version is supported on ControlCenter then all subsequent service packs for that base version are also supported.

Table 7 Platform requirements for EMC ControlCenter agents (1 of 2)

Platform a b VersionRISC (32-bit)

RISC (64-bit)

x86 (32-bit) x64 IA64

AIX AIX c, 5.1 d, 5.2 e, 5.3 e ✔ ✔ N/A N/A N/A

HP-UX HP-UX 11iv1 f ✔ ✔ N/A N/A N/A

HP-UX 11iv2 g ✔ ✔ N/A N/A ✔


35


Agent support

Linux h i j Linux RHEL AS/ES 3.0 , 4.0 SUSE Linux ES 9

N/S N/S ✔ ✔ ✔ k l

Oracle Enterprise Linux 5.x m N/S N/S ✔ ✔ N/A

z/OS z/OS 1.6, 1.7, 1.8 n, 1.9 n N/A ✔ N/A N/A N/A

Solaris Solaris 8, 9, 10 ✔ ✔ N/A N/S N/A

Windows(32-bit)

Windows 2000 SP2, SP3, SP4 (Server, Advanced Server, and Datacenter Server)Windows Server 2003 o SP1, R2, SP2 (Standard, Enterprise and Datacenter Editions)

N/A N/A ✔ N/A N/A

Windows(64-bit)

Windows Server 2003 o Itanium SP1, SP2 (Enterprise, Datacenter Editions)

N/A N/A N/S N/S ✔

Windows Server 2003 x64 p, R2, SP2 (Standard, Enterprise and Datacenter Editions)

N/A N/A N/A ✔ N/A

a. N/A - platform does not support this operating system; N/S - not supported by ControlCenter.

b. For Host Agent cluster environment support refer toTable 15, Host agent platform support in clustered environment, on page 45.

c. When installing Control center agents on an AIX 5.1 host, you must be at service level 5100-09 for the remote install to work. The patch download for this service level is found at: ftp://ftp.software.ibm.com/aix/fixes/51/ml/510009 (install both v1 and v2).

d. To run AIX 5.1, you must install IBM patch APAR IY29345 on the host.e. Refer to Table 16, ControlCenter agents supported on AIX partitions, on page 46 for more information.

f. HP-UX 11iv1 requires the following patches for ControlCenter agent support: PHSS_33263 -- s700_800 11.11 HP aC++ -AA runtime libraries (aCC A.03.71); PHSS_33035 -- s700_800 11.11 ld(1) and linker tools cumulative patch; PHSS_33944 -- s700_800 11.11 hp ac++ -aa runtime libraries (acc a.03.71).

g. On any HP-UX 11iv2 64-bit servers, the Storage Agent for Symmetrix or Database Agent for Oracle require the 32-bit version of Solutions Enabler. The 64-bit version of Solutions Enabler is not supported by ControlCenter. Note that the remote distribution of Solutions Enabler (Solutions Enabler MRLK) from the ControlCenter Console will deploy the required 32-bit version of Solutions Enabler.

h. Swap, Autofs, Mvfs file systems are not reported by the Linux Host Agent.

i. You will not be able to apply alerts for native LVM volume groups on the Linux host.

j. ControlCenter supports PowerPC Linux via the Common Mapping Agent, and requires Solutions Enabler 6.4.3.0 or higher. ControlCenter does not discover the HBA’s on the PowerPC Linux.

k. For RHEL, the Linux Host Agent and Master Agent require Intel's ia32el package for 32-bit support on the Itanium2 architecture. If your RHEL version does not include the ia32el package, it can be downloaded from Red Hat. Refer to Red Hat documentation for installation and configuration.

l. For Linux SUSE 9, support for Master Agent and Host Agent only on Bull NovaScale Processor/Itanium. For Host Agent installation, the Red Hat fdisk utility is required on the Linux SUSE 9 platform.

m. For Oracle Enterprise Linux, ControlCenter does not support any active management of either native LVM or Veritas Volume Manager.

n. ControlCenter supports z/OS 1.8 and 1.9 only when ALLOWUSERKEYCSA is set to "YES."

o. ControlCenter agents also support Windows Server 2003 servers using EMC NetWin™ software.

p. Windows Server 2003 x64 includes Service Pack 1.

Table 7 Platform requirements for EMC ControlCenter agents (2 of 2)

Platform a b VersionRISC (32-bit)

RISC (64-bit)

x86 (32-bit) x64 IA64

36


Platform support for Master Agent and other ControlCenter agentsTable 8 lists the platforms that support the Master Agent and other ControlCenter agents.

Table 8 Platform support for Master Agent and other ControlCenter agents

Agent name a b AIX c d HP-UX e Linux z/OS Solaris f Windows

Master Agent Yes Yes Yes Yes Yes Yes

Integration Gateway No No No No Yes Yes

Workload Analyzer Archiver No No No No No Yes

VMware Agent g No No No No No Yes

a. Some ControlCenter products require multiple agents. Refer to the EMC ControlCenter Planning and Installation Guide, Volume 1 to determine which agents are required for a specific application or function.

b. For more information about managed objects that each agent can discover, refer to the summary table for each agent in the Planning for Agents chapter, EMC ControlCenter 6.0 Planning and Installation Guide, Volume 1.

c. Refer to Table 16, ControlCenter agents supported on AIX partitions, on page 46 for more information.

d. When installing Control center agents on an AIX 5.1 host, you must be at service level 5100-09 for the remote install to work. The patch download for this service level can be found at: ftp://ftp.software.ibm.com/aix/fixes/51/ml/510009 (install both v1 and v2).

e. HP-UX 11iv1 requires the following patches for ControlCenter agent support: PHSS_33263 -- s700_800 11.11 HP aC++ -AA runtime libraries (aCC A.03.71); PHSS_33035 -- s700_800 11.11 ld(1) and linker tools cumulative patch; PHSS_33944 -- s700_800 11.11 hp ac++ -aa runtime libraries (acc a.03.71).

f. Master Agent is supported running on the Solaris 10 Global Zone, it is not supported running within Solaris 10 Containers.

g. The VMware agent supports discovery of VMware ESX 3.0.1 - 3.0.x and 3.5.0 servers only. The agent can fully discover ESX servers directly, or discover multiple ESX servers through a VirtualCenter server. Additional user input may be required to complete VirtualCenter discoveries and is dependent on the ESX Server authentication settings and the credentials supplied at discovery time. Refer to Table 14 on page 43 for the list of agents that are supported on a VMware ESX Server virtual machine.



Platform support for ControlCenter storage agentsTable 9 lists the storage agents that run on each platform.

Table 9 Platform support for ControlCenter storage agents

Storage agent name a b AIX c d HP-UX e Linux z/OS Solaris Windows

EMC Invista™ Agent f g No No No No No Yes

Storage Agent for Symmetrix h i j Yes Yes No k No k Yes Yes

Storage Agent for Centera No No No No No Yes

Storage Agent for CLARiiON l Yes Yes m No No Yes Yes

Storage Agent for NAS n No No No No No Yes

Storage Agent for HP StorageWorks No k No k No No No k Yes

Storage Agent for HDS o Yes p Yes No No Yes p Yes

Storage Agent for ESS No k No No No k No Yes

Storage Agent for SMI q No k No k No No No k Yes





e. HP-UX 11iv1 requires the following patches for ControlCenter agent support: PHSS_33263 -- s700_800 11.11 HP aC++ -AA runtime libraries (aCC A.03.71); PHSS_33035 -- s700_800 11.11 ld(1) and linker tools cumulative patch; PHSS_33944 -- s700_800 11.11 hp ac++ -aa runtime libraries (acc a.03.71).

f. With ControlCenter 6.0, the EMC Invista Agent supports only Invista 1.0 SP1 and SP2. With ControlCenter 6.0 and ECC patch 3939 applied, the EMC Invista Agent supports only Invista 2.0; therefore before the patch is applied INVCLI version 2.0 must be installed on the host where the EMC Invista Agent is to be installed. ECC patch 3939 is available through http://Powerlink.EMC.com.

g. Invista agent requires INVCLI and JRE 1.4.2_12 or later installed on the Invista agent host, and the JRE must be defined as the first Java runtime in the path. ControlCenter 6.0 does not support JRE 1.5.x. Do not install JRE 1.5.x due to known issues with CLARiiON.

h. On AIX hosts, Symmetrix agent (Storage Agent for Symmetrix and SDM Agent) DCPs for Symmetrix arrays with 64K devices may run slower than specified in the general guidelines for DCP settings in the ControlCenter 6.0 Performance & Scalability Guidelines.

i. Symmetrix agents (Storage Agent for Symmetrix and SDM Agent) are not supported on HP-UX hosts for Symmetrix arrays with 64K devices due to memory allocation constraints of the HP-UX operating systems.

j. Storage Agent for Symmetrix requires ECC patch 3995 which is available through http://Powerlink.EMC.com.

k. This agent can communicate with prerequisite software on this platform, if prerequisite software is installed. For more information about prerequisite software, refer to Table 24, Storage device management software support, on page 61.

l. For specific Navisphere SP Agent and FLARE version requirements refer to Table 25 on page 63 and Table 26 on page 63.

Agent support 37

38


m. CLARiiON software package are not viewable when the CLARiiON agent is running on HP-UX with NaviCLI 6.19, as the "ndu-list" command is not supported.

n. Includes support for Celerra network servers and NetApp.

o. Includes HP/SUN OEM storage arrays.

p. Except for HP XP storage arrays.

q. For more information, refer to Storage Agent for SMI support on page 66.



Platform support for ControlCenter host agentsTable 10 lists the host agents that run on each platform.

Table 10 Platform support for ControlCenter host agents

Host agent name a b AIX c d HP-UX e Linux z/OS Solaris f Windows

Host Agent for <platform> g Yes Yes Yes h No Yes Yes

Host Agent for Novell i No No No No No Yes

Physical Agent for MVS No No No Yes No No





e. HP-UX 11iv1 requires the following patches for ControCenter agent support: PHSS_33263 -- s700_800 11.11 HP aC++ -AA runtime libraries (aCC A.03.71); PHSS_33035 -- s700_800 11.11 ld(1) and linker tools cumulative patch; PHSS_33944 -- s700_800 11.11 hp ac++ -aa runtime libraries (acc a.03.71).

f. Host Agent is supported running on the Solaris 10 Global Zone, it is not supported running within Solaris 10 Containers

g. For Host Agent cluster environment support refer toTable 15, Host agent platform support in clustered environment, on page 45.

h. Swap, Autofs, Mvfs file systems are not reported by the Linux Host Agent.

i. Host Agent for Novell supports Novell NetWare 5.1 SP6 and 6.0 on Windows 2000 SP4 and Windows 2003 SP1.

Agent support 39

40


Platform support for ControlCenter database and combination agentsTable 11 lists the database and combination agents that run on each platform.

Table 11 Platform support for ControlCenter database and combination agents

Agent name a b AIX c HP-UX d Linux z/OS Solaris Windows

Database agents

Database Agent for Oracle e f Yes g Yes No No Yes Yes

Combination agents

Common Mapping Agent—Hosts No h No h No h i No Yes j Yes j k

Common Mapping Agent— Database e No h No h No No Yes Yes



c. When installing Control center agents on an AIX 5.1 host, you must be at service level 5100-09 for the remote install to work. The patch download for this service level can be found at: ftp://ftp.software.ibm.com/aix/fixes/51/ml/510009 (install both v1 and v2).

d. HP-UX 11iv1 requires the following patches for ControCenter agent support: PHSS_33263 -- s700_800 11.11 HP aC++ -AA runtime libraries (aCC A.03.71); PHSS_33035 -- s700_800 11.11 ld(1) and linker tools cumulative patch; PHSS_33944 -- s700_800 11.11 hp ac++ -aa runtime libraries (acc a.03.71).

e. For more information about databases, refer to Table 40, Databases and file systems, on page 88.

f. Using proxy, Database Agent for Oracle can discover instances of Oracle running on platforms not listed in this table.

g. For more information about AIX platform and the Database agent for Oracle, refer to Table 40, Databases and file systems, on page 88.

h. This agent can communicate with prerequisite software on this platform, if prerequisite software is installed. For more information about prerequisite software, refer to Table 18, Storage device management software support, on page 43.

i. ControlCenter supports PowerPC Linux via the Common Mapping Agent, and requires Solutions Enabler 6.4.3.0 or higher. ControlCenter does not discover the HBA’s on the PowerPC Linux.

j. Common Mapping Agent can also proxy from a Windows or Solaris host to Tru64 UNIX or Fujitsu Siemens Computers mainframe hosts (SPARC and S/390 hardware-based systems) with BS2000/OSD 5.0 and later and resp. OSD/XC V1.1 and later with the SCCA-BS2 subsystem.

k. Use Windows Host Agent to collect FAT file system data.



Platform support for ControlCenter connectivity agentsTable 12 lists the connectivity agents that run on each platform.

Table 12 Platform support for ControlCenter connectivity agents


Fibre Channel Connectivity Agent (FCC) Yes e f Yes e No No Yes g Yes

Symmetrix SDM Agent h i Yes Yes No No Yes Yes




d. FCC Agent is supported on HP-UX 11iv1 only. HP-UX 11iv1 requires the following patches for ControCenter agent support: PHSS_33263 -- s700_800 11.11 HP aC++ -AA runtime libraries (aCC A.03.71); PHSS_33035 -- s700_800 11.11 ld(1) and linker tools cumulative patch; PHSS_33944 -- s700_800 11.11 hp ac++ -aa runtime libraries (acc a.03.71).

e. The FCC agent is not supported by AIX 5.3 and HP-UX 11iv2. The FCC Agent when installed on AIX does not support Brocade Switches.

f. This agent does not support any DLPAR configuration.

g. Fibre Channel Connectivity Agent support on Solaris 10 requires the Cumulative Fibre Channel Connectivity Agent Patch 4147 which is available through http://Powerlink.EMC.com.

h. On AIX hosts, Symmetrix agent (Storage Agent for Symmetrix and SDM Agent) DCPs for Symmetrix arrays with 64K devices may run slower than specified in the general guidelines for DCP settings in the Performance & Scalability Guidelines.


Agent support 41

42


Platform support for ControlCenter backup agentsTable 13 lists the backup agents that run on each platform.

Table 13 Platform support for ControlCenter backup agents


Backup Agent for Tivoli Storage Manager e Yes Yes f No No Yes Yes

Backup Agent for VERITAS NetBackup g Yes h Yes f No No Yes Yes

Backup Agent for EMC NetWorker® i Yes h Yes f No No Yes Yes

Backup Agent for EDM No No No No Yes j No




d. HP-UX 11iv1 requires the following patches for ControCenter agent support: PHSS_33263 -- s700_800 11.11 HP aC++ -AA runtime libraries (aCC A.03.71); PHSS_33035 -- s700_800 11.11 ld(1) and linker tools cumulative patch; PHSS_33944 -- s700_800 11.11 hp ac++ -aa runtime libraries (acc a.03.71).

e. ControlCenter supports Tivoli Storage Manager up to version 5.3.

f. This agent is not supported by HP-UX 11iv2.

g. Backup Agent for VERITAS NetBackup supports VERITAS NetBackup Server Version 4.5, 4.5.1, 5.1.

h. This agent not supported on AIX 5.3.

i. Backup Agent for EMC NetWorker supports EMC NetWorker 6.0, 6.2, 7.0, 7.1, 7.2 , and 7.3. Backup Agent for EMC NetWorker is not supported on AIX 5.3 or HP-UX 11iv2.

j. Backup agent for EDM is supported on Solaris 9 only. Solaris 9 requires engineering patch OSGsw63650 and EDM 5.1 upgrade to EDM 5.1 patch 1.



P

V

VMware ControlCenter agent and infrastructure support Table 14 lists the ControlCenter components that support deployment on VMware ESX Server guests.

Table 14 ControlCenter Component support on VMware guests

roduct/Version Operating system a ControlCenter components b c d

Mware ESX Server e 2.5.x, 3.0.x, 3.5.0 f Windows Master AgentHost AgentStorage Agent for CLARiiONFibre Channel Connectivity AgentStorage Agent for NASWorkload Analyzer Archiver g

Storage Agent for SMI EMC Invista Agent h i

Storage Agent for CenteraStorage Agent for HDSDatabase Agent for OracleCommon Mapping AgentStorage Agent for Symmetrix j

Symmetrix SDM AgentVMware Agent k

Infrastructure components k: • ECC Server and Repository• Store(s) • StorageScope Server and Repository• Performance Manager

Linux Master AgentHost Agent

a. For supported versions refer to Table 7, Platform requirements for EMC ControlCenter agents, on page 34.

b. EMC testing has indicated that the following components have performance demands and workloads that make them good candidates for deployment on VMware ESX Server guests.

c. When creating virtual machines from VMware, you must have a unique security identifier (SID) for each windows guest. ControlCenter agents are installed on VMware guests like a standard host.

d. When creating VMware guests intended to serve as host platforms for ControlCenter components you should carefully consider the configuration. If the disk size, CPU, and RAM of the virtual machine conform to the host specifications presented in the Installing ControlCenter 6.0 in a VMware Environment Technical Notes you can expect the performance and scalability of the ControlCenter components to be comparable to those in the EMC ControlCenter 6.0 Performance and Scalability Guidelines.

e. For the current list of supported servers for ESX Server 3.x, refer to Systems Compatibility Guide For ESX Server 3.x available at www.vmware.com.

f. VMware ESX Server 3.5.x with NPIV enabled can result in double-counting in StorageScope reporting. For more information refer to EMC ControlCenter 6.0 Release Notes or StorageScope Online Help.

Agent support 43

44


g. WLA Archiver agent deployed in VMware has scalability similar to the shared mode deployment on a physical host. Refer to the EMC ControlCenter 6.0 Performance and Scalability Guidelines document for scalability of WLA Archiver agent deployed on shared and dedicated modes.

h. With ControlCenter 6.0, the EMC Invista Agent supports only Invista 1.0 SP1 and SP2. With ControlCenter 6.0 and ECC patch 3939 applied, the EMC Invista Agent supports only Invista 2.0; therefore before the patch is applied INVCLI version 2.0 must be installed on the host where the EMC Invista Agent is to be installed. ECC patch 3939 is available through http://Powerlink.EMC.com

i. Invista agent requires INVCLI and JRE 1.4.2_12 or later installed on the Invista agent host, and the JRE must be defined as the first Java runtime in the path. ControlCenter 6.0 does not support JRE 1.5.x. Do not install JRE 1.5.x due to known issues with CLARiiON.

j. Storage Agent for Symmetrix requires ECC patch 3995 which is available through http://Powerlink.EMC.com.

k. These components are supported only on VMware ESX Server 3.0.x and 3.5.0.



Cluster supportTable 15 lists the ControlCenter host agent platform support and prerequisite software for running in a clustered environment.

NOTE: Unlike installation of ControlCenter Infrastructure components in a cluster environment, ControlCenter host agents must be installed on a local drive that is not a shared cluster resource.

Table 15 Host agent platform support in clustered environment

Platform Version Prerequisite software

AIX AIX 5.2 a HACMP 5.1IBM LVM

HP-UX HP-UX 11iv2 a HP Serviceguard A.11.16, A.11.17HP LVM

Linux SUSE ES 9 c

RHEL 4.0 cVeritas Cluster Service (VCS) 5.0

Solaris Solaris 9 a b Veritas Cluster Server (VCS) Veritas Volume Manager (VxVM) 3.5, 4.0

Solaris c 8, 9 Sun Cluster 3.1 Veritas Volume Manager (VxVM) 3.5 or laterorVeritas filesystem (VxFS) 4.0 or later

Solaris 9, 10 Sun Cluster 3.2Veritas Volume Manager (VxVM) 5.0 or laterorVeritas filesystem (VxFS) 4.0 or later

Windows d Windows 2000Windows Server 2003 a b

Microsoft Cluster Service (MSCS)Veritas Volume Manager (VxVM) 3.1 or later

a. Multiple node clusters in an active/passive configuration are supported.

b. Multiple node clusters in active/passive and active/active configurations are supported.

c. Supported on both active/active and active/passive configurations.

d. For supported Windows versions refer to Table 7 on page 34.

Agent support 45

46


ControlCenter agent support on AIX partitionsTable 16 lists the ControlCenter Agents that support deployment on various AIX partitions.

Table 16 ControlCenter agents supported on AIX partitions

AIX Partition Configuration Supported Agents

AIX 5.2 , 5.3 DLPAR Master AgentHost AgentStorage Agent for SymmetrixStorage Agent for CLARiiON

AIX 5.3 VIO server a 1.3, 1.4 Master AgentHost Agent

AIX 5.3 VIO client b Master AgentHost Agent

a. Active host commands, via ECC agents on the VIO server partition, are not supported by IBM.

b. There is no restriction of active host commands on the VIO client.



Solutions EnablerTable 17 lists EMC Solutions Enabler software required to support ControlCenter.

ControlCenter requires that a Solutions Enabler client has the same version or later as the Solutions Enabler server to allow proxy access for the Common Mapping Agent.

Table 17 Solutions Enabler support

ControlCenter version Software versions

6.0 Solutions Enabler 6.4 and later a b c

a. On Windows hosts, use Solutions Enabler 6.4.0.4 (available from Powerlink) if you are discovering databases with the Database Agent for Oracle or the Common Mapping Agent.

b. EMC ControlCenter with Symmetrix 5772 Enginuity requires Solutions Enabler version 6.4.2.3 or later.

c. ControlCenter support of PowerPC Linux via the Common Mapping Agent requires Solutions Enabler 6.4.3.0 or higher.

Agent support 47

48


Monitoring and alertsTable 18 lists the alerts supported by each managed object. Column definitions for this table follow:

◆ Capacity, Performance, and Health correspond to the At-a-Glance view group of categories.

◆ Performance includes alerts that are based on performance such as pages, writes, and reads per second.

◆ Soft Errors or Error Messages include alerts that are generated when specific error messages are issued or when there are errors not specifically tied to the hardware component.

◆ Administration includes an alert that indicates an administrative action has been taken or needs to be taken.

◆ For more information, refer to the EMC ControlCenter 6.0 Alerts Matrix.

Table 18 Alerts supported by managed object (1 of 3)

Storage entity Managed object

Alert Type

Capacity PerformanceSoft error or error message Health Administration

Arrays/NAS SMI No No No No No

EMC Celerra No No Configuration status change

Yes No

EMC Centera No No No Yes No

EMC CLARiiON Yes No No Yes No

EMC Symmetrix Yes Yes Yes Yes No

HDS (and HP/Sun)

No No Yes Yes No

HP StorageWorks Unmapped device

No Yes Yes No

IBM ESS a No Yes Yes Yes No b

NetApp No No Configuration status change

Yes No



Host AIX Yes No Yes No No

HP-UX Yes No Yes No No

Linux Yes No Yes No No

MVS Yes No Yes No No

Novell Yes No Yes No No

Solaris Yes No Yes No No

Windows Yes Yes Yes No No

VMware ESX Server

No No No Yes No

Databases DB2 UDB, Sybase, Informix,MS SQL

No No No Yes No

Oracle Yes Yes Yes Yes Yes

ControlCenter Agents No No Yes Yes Yes

Server, Store, Repository

No No Yes Yes Yes

SAN Fabric No No No Yes No

Switch No No No Yes No

Switch Port No Yes No Yes No

Invista No No No Yes No

Connectrix AP7420/Brocade Silkworm AP7420

No No No Yes No



Alert Type


Monitoring and alerts 49

50


Applications EDM Yes Yes Yes Yes No

EMC NetWorker Yes Yes Yes Yes No

PowerPath No No No Yes No

Tivoli Storage Manager

Yes Cache hit or wait

Yes No Yes

VERITAS NetBackup

Yes No Yes Yes No

a. IBM ESS alerts are only supported by the Physical Agent for MVS.

b. Administration is provided by Physical Agent for MVS.



Alert Type




Integration Packages applications supportTable 19 lists the software applications and platforms supported by the Integration Packages.

Table 19 Integration packages supported applications

Product a Version Platform

Integration capabilities

Format traps Discovery

Status change

Launch ControlCenter Console

BMC PATROL Enterprise Manager

4.2 IBM AIX 5.1, 5.2,Solaris 8, 9

Yes No No No

BMC PATROL 7 3.4, 3.5 HP-UX 11i,IBM AIX 5.1, 5.2Solaris 8, 9Windows 2000, 2003

Yes Yes Yes No

CA Unicenter 2.4 to 3.0 Windows No Yes Yes Yes

HP OpenView Network Node Manager b (NNM)

6. 0 to 7.5 HP-UX 11iv1, 11iv2Solaris 8, 9Windows 2000, 2003, XP

Yes Yes Yes Yes

HP OpenView OVO c 6.0 to 8.10 HP-UX 11iv1, 11iv2Solaris 8

Yes No No No

IBM Tivoli NetView 6.0.1 to 7.1.4 Windows Yes Yes Yes Yes

IBM Tivoli Enterprise Console d 3.6 to 3.7 WindowsUNIX

Yes No No No

Microsoft Operations Manager 1.0 Windows 2000 No e No No No

2005 Windows Server 2003 f No e No No No

System Center Operations Manager (SCOM) g

2007 No e No No No

a. EMC ControlCenter supports the generation and sending of traps as defined in its documentation. A customer may use this information to integrate ControlCenter with customer applications and versions that are not specifically tested by EMC, but support is limited to the extent of the trap generation and definition. EMC makes no claims on the capability of the third-party application to receive traps, nor takes any responsibility for the impact as a receipt of this information.

b. Newer versions of NNM may not run on newer versions of UNIX. This is an HP restriction. Please consult HP release notes for details.

c. HP OpenView Operations (OVO) was previously named Vantage Point Operations (VPO) and IT/Operations (ITO, IT/O). OVO also includes Network Node Manager (NNM). The Integrations Packages for OpenView on UNIX supports both OVO and NNM.

Integration Packages applications support 51

52


d. IBM Tivoli Enterprise Console (TEC) runs on Windows and various UNIX platforms. The Integration Packages contain text files used to configure the TEC adapters, and therefore the supported platforms are TEC-dependent.

e. MOM does not process traps from the Gateway. MOM reads events from the Windows Event Log that are written by the Gateway.

f. For supported Windows versions refer to Table 7 on page 34.

g. The ecc3pi management package (*.akm format) provided by ControlCenter is not supported in SCOM 2007. The SCOM 2007 management package supports only *.xml format. To convert an Operations Manager 2005 Management Pack to an Operations Manager 2007 Management Pack refer to the following link: http://technet.microsoft.com/en-us/library/bb309532.aspx.



Topology viewTopology view represents the physical configuration of a switched fabric storage network. It displays the connectivity topology from the host, through the storage network components, to the underlying multivendor storage arrays. The topology can be viewed at the host, switch, and array level or expanded to show the actual physical port-level connectivity (HBA, switch port, array port). Storage elements are automatically discovered. Relationships are generated by examining and correlating configuration data stored in the Repository.

Host elements are discovered and correlated by the host agent. Switch units are discovered via the Fibre Channel Connectivity Agent (FCC). This agent has two modes of discovery:

◆ A quick SNMP discovery mechanism to provide an overview of the environment

◆ A full fabric discovery method using vendor-specific interfaces to pull detailed fabric information from the switches.

Storage arrays, tape units, and NAS devices are discovered and correlated via the respective storage agent, which communicates through the native device interfaces, as listed in Table 20, Topology view support, on page 54.

SNMP and FA MIB must be enabled on the switch for discovery and statistics.

Topology view 53

54


Table 20 Topology view support

Operating system a HBA (Driver) b Storage agent <array> c

BS2000/OSD d 5.0, 6.0, 7.0 SNIA HBA API 1.0 compliant driver

• Storage Agent for CLARiiON: CLARiiON models: FC4700, FC4500, FC5300CX200, CX300, CX400, CX500, CX600, CX700CX3 Series e

AX Series • Storage Agent for ESS:

F10, F20, 800, 800 Turbo• Storage Agent for HDS (Sun): f

HDS 9200HDS 9500V series (9570V, 958xV)HDS 9900 series (9910, 9960) g

HDS 9900V series (9970V 9980V)Tagmastore AMS series h (200, 500, 1000)TagmaStore USPSun 9900 series (9910, 9960, 9970, 9980, 9990)HP StorageWorks XP (48, 128, 512, 1024, 12000) i

• Storage Agent for HP StorageWorks:StorageWorks HSG80

• Storage Agent for NAS: All Celerra supported back-end storage arrays j

All FC enabled NetApp (SAN characteristics) k l

IBM System Storage N-series k l

• Storage Agent for SMI• Storage Agent for Symmetrix:

Symmetrix 3000, 5000, 8000, DMX800, DMX1000P, DMX1000S, DMX2000P, DMX2000S, DMX3000, DMX-3 series m, DMX-4 m

OSD/XC d 1.1, 2.0, 2.1, 2.2, 3.0, 4.0

HP-UX n 11iv1, 11iv2

IBM AIX o p 5.1, 5.2, 5.3

Linux q

Solaris 8, 9, 10

Windows 2000 SP2, SP3, SP4

Windows Server 2003 SP1, SP2, R2 (Enterprise, Standard and Datacenter Editions)

VMware ESX Server 3.0.1, 3.5.0 r

a. In order for the host agent for Windows to discover SNIA qualified HBA’s, vendor-specific SNIA libraries must be installed on the target host.

b. Refer to EMC Support Matrix for the most current SNIA-compliant HBAs and switches. Non SNIA HBA-compliant drivers require the HBA and host to be manually correlated in the Topology views.

c. Refer to Table 27, Host operating systems on which storage agents run, on page 64 for specific array requirements.

d. Applicable for both S/390 and SPARC mainframe systems. Proxy access is required for Storage Agent for Symmetrix to fully discover the Symmetrix, and for Common Mapping Agent to fully discover the BS2000/OSD host. In addition, Fibre Channel Connectivity Agent (FCC) must discover the switches to display BS2000/OSD in Topology view.

e. Minimum version of Navisphere CLI required to support the CX3 series arrays is 6.22.

f. Sun-HDS model equivalents: Sun 9910 = HDS 9910, Sun 9960 = HDS 9960, Sun 9970 = HDS 9970V, Sun 9980 = HDS 9980V, Sun 9990 = HDS Tagmastore USP.

g. Topology view does not show link for front-end port to fabric. Identify Port dialog box cannot assign unidentified WWN to front-end port. Identify operation creates an additional port name under array tree instead of adding the WWN information to front-end port properties.

h. HDS Tagmastore AMS series arrays require ECC Patch 4123, which is available through http://Powerlink.EMC.com.

i. HP StorageWorks XP arrays support Windows and HP-UX.


55


Topology view

j. The NAS agent does not support Virtual Data Movers.

k. The Storage agent for NAS supports only Standby FCP cluster mode for HBA target ports for all FC enabled NetApp and IBM N-series boxes. No other FCP cluster mode is supported.

l. NetApp FAS 30x0 and IBM System Storage N-series require ECC Patch 3951, which is available through http://Powerlink.EMC.com.

m. EMC ControlCenter with Symmetrix 5772 Enginuity requires Solutions Enabler version 6.4.2.3 or later.

n. Symmetrix agents (Storage Agent for Symmetrix and SDM Agent) are not supported on HP-UX hosts for Symmetrix arrays with 64K devices due to memory allocation constraints of the HP-UX operating systems.

o. On AIX hosts, Symmetrix agent (Storage Agent for Symmetrix and SDM Agent) DCPs for Symmetrix arrays with 64K devices may run slower than specified in the general guidelines for DCP settings in the ControlCenter 6.0 Performance & Scalability Guidelines.

p. For MPIO (Multiple Path I/O) devices on AIX hosts, the path details of non-active paths in Relationship view, Path details view and Topology view will not be available. The MPIO layer hides all non-active path details from the OS and provides only active path details.

q. ControlCenter supports PowerPC Linux via the Common Mapping Agent, and requires Solutions Enabler 6.4.3.0 or higher. ControlCenter does not discover the HBA’s on the PowerPC Linux.

r. VMware ESX Server 3.5.x with NPIV enabled can result in double-counting in StorageScope reporting. For more information refer to EMC ControlCenter 6.0 Release Notes or StorageScope Online Help.

56


Relationship viewRelationship view is a visual display of the relationship between host storage structures (databases, file systems, volume groups), and their logical and physical locations in the storage arrays.

Tables in this section include:

◆ Table 21, Relationship view support for NAS, on page 56◆ Table 22, Relationship view support for SAN and DAS, on page 57

Relationship view support for NASTable 21 lists the NAS requirements for Relationship view.

Table 21 Relationship view support for NAS

Agent or Platform System

File or Data Mover

Mount point

File system

Logical device

Storage array

Array logical device

Physical device

EMC Celerra Yes Yes Yes Yes Yes Yes Yes Yes

NetApp Yes Yes Yes Yes Yes No No No



P

H

H

I

I

L3L

S

Relationship view support for SAN and DASTable 22 lists the SAN and direct-attached storage (DAS) requirements for Relationship view.

Table 22 Relationship view support for SAN and DAS (1 of 2)

latform a Logical volume manager Host volumeStorage arrays & logical devices Physical disks

P-UX 11iv1. 11iv2 LVMVxVM 3.2, 3.5, 4.0 b VERITAS Storage Foundation 5.0 c

Yes CLARiiONSymmetrixHDS/SUN 99x0, HDS Tagmastore AMS series d, USP HP StorageWorks, HP XPIBM ESS

SymmetrixCLARiiON

P Tru64 5.0A, 5.1A, 5.1B LSM e Yes e Symmetrix

BM AIX f 5.1 g , 5.2, 5.3 LVMVERITAS Storage Foundation 4.0, 5.0

Yes CLARiiONSymmetrixHDS/SUN 99x0,HDS Tagmastore AMS series d, USPHP StorageWorksIBM ESS

BM z/OS 1.6, 1.7, 1.8 h, 1.9 h MVS catalogs, PDS PDSE, VSAM, PS datasets

Yes SymmetrixIBM ESS

inux RHEL AS/ES.0 i, 4.0 i

inux SUSE ES 9 i

Veritas VxVM j 3.2, 3.5, 4.0VERITAS Storage Foundation 5.0 k

Native LVM l

Yes CLARiiONSymmetrix

olaris 8, 9, 10 VxVM 3.2, 3.5, 4.0 b VERITAS Storage Foundation 5.0Solaris Volume Manager m 4.0, 4.1, 4.2, 4.2.1

Yes CLARiiONSymmetrixHDS/SUN 99x0, HDS Tagmastore AMS series d, USPIBM ESS

Relationship view 57

58


W

WSSE

V3

P

indows 2000 SP2, SP3, SP4 Disk AdminVxVM 2.7, 3.1, 4.0 b, 4.1 b LDM, LDM Pro

Yes CLARiiONSymmetrixHDS/SUN 99x0, HDS Tagmastore AMS series d, USPIBM ESS

CLARiiONSymmetrix

indows Server 2003 SP1, P2, R2 (Enterprise, tandard, and Datacenter ditions)

Disk AdminVxVM 2.7, 4.0 b, 4.1 b VERITAS Storage Foundation 4.3LDM, LDM Pro

Yes

Mware ESX Server 3.0.1, .5.0 n

N/A Yes CLARiiONSymmetrix

a. For more information, refer to Table 40, Databases and file systems, on page 88.

b. The ControlCenter High Watermark data collection policy for Volume Manager experiences very high overhead on Windows when VxVM 4.0 and later is in use. You may disable watermarks data collection policies on Windows host to conserve CPU resource consumption on the agent host.

c. VERITAS Storage Foundation 5.0 is supported only on HP-UX 11iv2.

d. HDS Tagmastore AMS series arrays require ECC Patch 4123, which is available through http://Powerlink.EMC.com.

e. Common Mapping Agent can collect mapping information and populate the ControlCenter Repository using remote SYMAPI Server calls.

f. For MPIO (Multiple Path I/O) devices on AIX hosts, the path details of non-active paths in Relationship view, Path details view and Topology view will not be available. The MPIO layer hides all non-active path details from the OS and provides only active path details.

g. To run AIX 5.1, you must install IBM patch APAR IY29345 on the host.

h. ControlCenter supports z/OS 1.8 and 1.9 only when ALLOWUSERKEYCSA is set to "YES."

i. You will not be able to apply alerts for native LVM volume groups on the Linux host.

j. VERITAS Volume Manager is only supported on Linux RHEL.

k. VERITAS Storage Foundation 5.0 is supported only on Linux RHEL 4.0 and SUSE 9.

l. Native volume manager support for the agent is limited to data collection.

m. Solaris configurations support the following devices: striped meta, concatenation, RAID 5, mirrors, and hot spare pools for these devices. Transmetavolumes are not supported.

n. VMware ESX Server 3.5.x with NPIV enabled can result in double-counting in StorageScope reporting. For more information refer to EMC ControlCenter 6.0 Release Notes or StorageScope Online Help.

Table 22 Relationship view support for SAN and DAS (2 of 2)

latform a Logical volume manager Host volumeStorage arrays & logical devices Physical disks



Storage device managementTables in this section include:

◆ Table 23, Symmetrix Enginuity support, on page 60◆ Table 24, Storage device management software support, on page 61◆ Table 25, Storage Agent for CLARiiON requirements, on page 63◆ Table 26, CLARiiON MetaLun support requirements, on page 63◆ Table 27, Host operating systems on which storage agents run, on page

64

Using proxy agents to support host platformsControlCenter can perform Symmetrix monitoring, configuration, and control operations by employing SYMAPI Server as a proxy agent. A ControlCenter Symmetrix agent may be proxied to Solutions Enabler running on any supported host platform. Solutions Enabler support information is available through E-Lab™ Interoperability Navigator at http://elabnavigator.EMC.com.

Symmetrix Proxy agents are available as part of the EMC Solutions Enabler kit.

Storage device management 59

60


Symmetrix EnginuityTable 23 lists the minimum supported microcode levels for a Symmetrix storage array.

Contact your EMC Customer Support representative with any questions about Symmetrix Enginuity levels currently supported by ControlCenter.

Table 23 Symmetrix Enginuity support

Symmetrix a

Enginuity Operating Environment

5265 5266 5267 5566 5567 b 5568 5669 5670 5671 5771 5772 c d

3330, 3430, 3630 3700, 3830, 3930, 5330, 5430, 5630, 5700, 5830, 5930

✔ ✔ ✔

8130, 8430, 8730 ✔ ✔ ✔

8230, 8530, 8830 ✔ ✔

DMX800, DMX1000P, DMX1000S, DMX2000P, DMX2000S, DMX3000

✔ ✔ ✔ e

DMX-3 series ✔ ✔

DMX-4 ✔

a. For more information, refer to Table 17, Solutions Enabler support, on page 47.

b. Enginuity 5567 supports Symmetrix Configuration Manager, extending stripe metadevice; Enginuity 5568 and later do not support this option.

c. EMC ControlCenter with Symmetrix 5772 Enginuity requires Solutions Enabler version 6.4.2.3 or later.

d. There are no default port flag settings are available for 5772. Refer to the EMC 6.0 ControlCenter Release Notes for a manual workaround for this issue.

e. For more information, refer to EMC eLab Navigator for supported versions.



V

E

H

S

Storage device management softwareTable 24 lists the storage array, NAS, and tape library vendors and prerequisite software for ControlCenter array management.

Important The prerequisite storage device management software listed in Table 24, Storage device management software support, on this page is not supplied with ControlCenter software; the exception is Solutions Enabler, which is supplied with ControlCenter software.

Any storage system model not specifically listed in Table 24, Storage device management software support, on this page is not supported.

Table 24 Storage device management software support (1 of 2)

endor ModelControlCenter storage agent

Supported versions prerequisite storage device management software

MC Celerra Network Server systems, when used with Symmetrix and CLARiiON systems:Celerra NS system models 350, 500, 600; 40 series: (40 and 40G); 700 series: (704G, Gateway SAN)Celerra NSX systems

NAS a NAS OS 4.0 to 5.5

Centera Centera CentraStar® 2.2 b, 2.3, 2.4, 3.0, 3.1

CLARiiON models : (FC4500, FC4700, FC5300CX200, CX300, CX400, CX500, CX600, CX700) c

CX3 Series d AX Series e

CLARiiON Navisphere CLI f 6.7, (6.16, 6.19, 6.22, 6.24, 6.26) g

JRE 1.4.2_12 h

Symmetrix models c i : 3000, 5000, 8000, DMX800, DMX1000P, DMX1000S, DMX2000P, DMX2000S, DMX3000, DMX-3 series, DMX-4

Symmetrix Solutions Enabler 6.4 or later j

DS 92009500V series (9570V, 958xV) c

9900 series (9910, 9960) 9900V series (9970V 9980V) c

Tagmastore AMS series k (200, 500, 1000)TagmaStore USP c

HDS l HiCommand Device Manager 2.2, 2.3, 3.5, 4.0, 4.1, 4.2, 4.3, 5.0, 5.1, 5.5, 5.6, 5.7, 5.8HiCommand Tuning Manager 5.0, 5.6, 5.7

un 9900 series (9910, 9960, 9970 c, 9980 c, 9990 c)


62


H

IB

N

V

P StorageWorks XP (48, 128, 512, 1024, 12000) c m HDS l CommandView 1.8b, 2.0 n, 2.1, 2.2b

StorageWorks HSG80 Family c StorageWorks Network connection: ACS Solutions Software 8.5 to 8.7

Through Management Appliance:HSG Element Manager 1.0 C, SANworks Management Appliance 1.0,OpenView ManagementAppliance 2.0

M F10, F20 ESS IBM TotalStorage Enterprise Storage Server (ESS) command-line interface (CLI) 2.1.0.8, 2.4ESS 800, 800 Turbo

System Storage N-series o p NAS ONTAP 7.2 o

etApp All models supported by ONTAP o p NAS ONTAP 6.5, 7.0, 7.1, 7.2 o

a. The NAS agent does not support Virtual Data Movers.

b. CentraStar requires Mopi Template 2.3. To configure, use Centera Procedure Generator.

c. ControlCenter supports LUN mapping and masking.

d. Minimum version of Navisphere CLI required to support the CX3 series arrays is 6.22.

e. AX Series arrays require an upgrade from Navisphere Express to Navisphere Manager for CLARiiON Agent discovery.

f. For specific Navisphere SP Agent and FLARE version requirements refer to Table 25 on page 63 and Table 26 on page 63.

g. If the CLARiiON array is running FLARE 16 or later, Navisphere CLI 6.16 or later provides support for iSCSI, however the Storage Agent for CLARiiON does not support iSCSI at this time.

h. MetaLun support requires JRE 1.4.2_12 or later installed on the Storage Agent for CLARiiON host and defined in the path. ControlCenter does not support JRE 1.5.x

i. ControlCenter supports masking for iSCSI from a Windows host, which is running Symmetrix SDM Agent and has an iSCSI connection that is configured with an MSI driver to the Symmetrix.

j. EMC ControlCenter with Symmetrix 5772 Enginuity requires Solutions Enabler version 6.4.2.3 or later.

k. HDS Tagmastore AMS series arrays require ECC Patch 4123, which is available through http://Powerlink.EMC.com.

l. Sun-HDS model equivalents: Sun 9910 = HDS 9910, Sun 9960 = HDS 9960, Sun 9970 = HDS 9970V, Sun 9980 = HDS 9980V, Sun 9990 = HDS Tagmastore USP.

m. HP StorageWorks XP arrays support Windows and HP-UX.

n. ControlCenter does not support XP128 or XP1024 with CommandView 2.0.

o. NetApp FAS 30x0, IBM System Storage N-series and ONTAP 7.2 require ECC Patch 3951, which is available through http://Powerlink.EMC.com.

p. The Storage agent for NAS supports only Standby FCP cluster mode for HBA target ports for all FC enabled NetApp and IBM N-series boxes. No other FCP cluster mode is supported.

Table 24 Storage device management software support (2 of 2)

endor ModelControlCenter storage agent

Supported versions prerequisite storage device management software



CLARiiON Storage Agent requirementsTable 25 lists the specific FLARE and Navisphere CLI versions required by the Storage Agent for CLARiiON.

CLARiiON MetaLun requirementsTable 26 lists the specific Navisphere SP Agent and Navisphere CLI versions required for CLARiiON MetaLun support.

MetaLun support requires JRE 1.4.2_12 or later installed on the Storage Agent for CLARiiON host and defined in the path. ControlCenter does not support JRE 1.5.x.

Table 25 Storage Agent for CLARiiON requirements

FLARE version Navisphere CLI version

19 and earlier 6.19

22 and earlier 6.22

24 and earlier 6.24

26 a and earlier 6.26

a. FLARE 26 requires ECC patch 3954, which is available through http://Powerlink.EMC.com.

Table 26 CLARiiON MetaLun support requirements

Navisphere SP Agent version Navisphere CLI version

6.7 or earlier 6.7

6.16 6.16 or later


64


Storage agent operating systemsTable 27 lists the host operating systems on which storage agents can run for each storage device.

Table 27 Host operating systems on which storage agents run

Component EMC

Invi

sta

a b

EMC

Cele

rra

c

EMC

Cent

era

EMC

CLAR

iiON

d

EMC

Sym

met

rix e f

HDS

9200

, 95x

0

HDS/

SUN

99x0

g

HP S

tora

geW

orks

f

HP X

P

SMI D

isco

vere

d De

vice

s f h

IBM

ESS

f

NetA

pp

HP-UX i 11iv1, 11iv2 No No No Yes j Yes Yes Yes No Yes No No No

IBM AIX k 5.1 l, 5.2 m, 5.3 m No No No Yes Yes Yes Yes No No No No No

IBM z/OS 1.6, 1.7, 1.8 n, 1.9 n No No No No No No No No No No No No

Windows 2000 SP2, SP3, SP4Windows Server 2003 SP1, SP2, R2 (Standard, Enterprise and Datacenter Editions)

Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes

Solaris 8, 9, 10 No No No Yes Yes Yes Yes No No No No No

Other platforms by Proxy Agent

No No No No Yes o No No No No No No No

a. With ControlCenter 6.0, the EMC Invista Agent supports only Invista 1.0 SP1 and SP2. With ControlCenter 6.0 and ECC patch 3939 applied, the EMC Invista Agent supports only Invista 2.0; therefore before the patch is applied INVCLI version 2.0 must be installed on the host where the EMC Invista Agent is to be installed. ECC patch 3939 is available through http://Powerlink.EMC.com

b. Invista agent requires INVCLI and JRE 1.4.2_12 or later installed on the Invista agent host, and the JRE must be defined as the first Java runtime in the path. ControlCenter 6.0 does not support JRE 1.5.x. Do not install JRE 1.5.x due to known issues with CLARiiON.

c. Includes support for Celerra network servers and NetApp.

d. For specific Navisphere SP Agent and FLARE version requirements refer to Table 25 on page 63 and Table 26 on page 63.

e. Storage Agent for Symmetrix and Symmetrix SDM Agent require the same ControlCenter versions to synchronize agent information.

f. This agent can communicate with prerequisite software on this platform, if prerequisite software is installed. For more information about prerequisite software, refer to Table 24, Storage device management software support, on page 61.

g. Includes HP/SUN OEM storage arrays.

h. For more information, refer to Storage Agent for SMI support on page 66.




j. CLARiiON software package are not viewable when the CLARiiON agent is running on HP-UX with NaviCLI 6.19, as the "ndu-list" command is not supported.

k. On AIX hosts, Symmetrix agent (Storage Agent for Symmetrix and SDM Agent) DCPs for Symmetrix arrays with 64K devices may run slower than specified in the general guidelines for DCP settings in the ControlCenter 6.0 Performance & Scalability Guidelines.

l. To run AIX 5.1, you must install IBM patch APAR IY29345 on the host.

m. Refer to Table 16, ControlCenter agents supported on AIX partitions, on page 46 for more information.

n. ControlCenter supports z/OS 1.8 and 1.9 only when ALLOWUSERKEYCSA is set to "YES."

o. Refer to E-Lab™ Interoperability Navigator at http://elabnavigator.EMC.com for host platform support for proxy agents.


66


Storage Agent for SMI supportTable 28, SMI-S version 1.1 providers supported via Storage Agent for SMI, lists the array and tape hardware vendors with version 1.1.0 SMI-S providers that are supported by EMC ControlCenter through the Storage Agent for SMI.

Current EMC SMI-S providers are available for download at http://Powerlink.EMC.com.

For the vendors listed in Table 28, refer to the SNIA website at:

http://www.snia.org/forums/smi/tech_programs/ctp/conformingproviders

for the specific product families and models that are SMI-S 1.1.0 compliant. EMC cannot vouch for the accuracy or consistency of the data provided by SMI-S 1.1.0 compliant providers not listed in Table 28.

Table 28 SMI-S version 1.1 providers supported via Storage Agent for SMI

Vendor Provider name

Functionality

Discovery Capacity Indications

ADIC ADIC SMI-S Agent Yes No No

HP HP EVA SMI-S Provider v1.1 Yes Yes No

HDS HDS SMI-S 1.1 Provider Yes Yes No

IBM CIM Agent for DS Open API v5.2 Yes Yes No

SMI-S Agent for Tape v1.2.0 Yes No No

LSI Logic Engenio SMI-S Provider v1.1.0 Yes Yes No

NEC a b WebSAM Storage SMI-S Provider v1.1 Yes Yes Yes

a. NEC iStorage arrays require ECC patch 4103 which is available through http://Powerlink.EMC.com.

b. NEC SMI-S Discover and Indications support is available through the WebSAM Storage ControlCenter Connector package which includes the WebSAM Storage SMI-S Provider and the WebSAM iStorageManager Integration Base.


67


Storage Agent for SMI support

Storage Agent for SMI backward compatibilityEMC supports backward compatibility with ControlCenter 5.2 SP3, SP4 and SP5 Storage Agents for SMI. These agent versions support SMI-S 1.0 compliant providers. Functionality with the SMI-S 1.0 provider is limited to array discovery.

The list of SMI-S 1.0 providers/vendors/array model names that are supported by the Storage Agent for SMI can be found at:

http://www.snia.org/forums/smi/tech_programs/ctp/conformingproviders

EMC cannot vouch for the accuracy or consistency of the data provided by these providers.

68


Supported switchesThis section lists the switches that ControlCenter supports for SAN discovery, zoning, statistics, and monitoring. This section refers to switch management support for ControlCenter only.

For information about EMC switch and firmware interoperability, refer to E-Lab™ Navigator, which is available at http://Powerlink.EMC.com.

For switch discovery with large fabrics, refer to the section on Agent Guidelines/FCC Agent Guidelines in the EMC ControlCenter 6.1 Performance and Scalability Guidelines which is available at http://Powerlink.EMC.com.

ControlCenter supports Cisco interop-1 mode for Cisco-Brocade and Cisco-McDATA interop fabrics. Refer to the interop configuration notes provided by the switch vendor, and to the EMC Networked Storage Topology Guide (available at http://Powerlink.EMC.com) for best practices when making changes to the interop fabric.

For SAN switches, the Fibre Channel Connectivity Agent (FCC) supports discovery, active zone control, statistics and monitoring of SAN switches. The EMC Invista Agent supports only discovery of switches within Invista.

In order for the Fibre Channel Connectivity Agent (FCC) to receive traps, the switch must be fully discovered and the IP address of the host running the FCC agent must be designated as a trap recipient.


◆ Table 29, Supported EMC/Brocade switches, on page 69◆ Table 30, Supported EMC/McDATA switches, on page 71◆ Table 31, Supported EMC/Cisco/IBM/Dell switches, on page 73



Supported EMC/Brocade switchesTable 29 lists the EMC/Brocade switch models and firmware/software versions that ControlCenter supports.

Table 29 Supported EMC/Brocade switches

Models a b c d e Firmware/Software Requirements f g h i

Connectrix DS-220B / Brocade 200E Fabric OS 5.0.1b, 5.0.3, 5.0.4a, 5.0.5, 5.0.5b, 5.0.5d, 5.0.5f, 5.1.0a, 5.1.0d, 5.2.0a , 5.2.1, 5.2.1a, 5.2.2, 5.3.0a, 5.3.0c, 5.3.0d

Connectrix DS-8B2 / Brocade 3200 Fabric OS 3.2.1, 3.2.1b, 3.2.1c

Connectrix DS-16B2 / Brocade 3800

Connectrix DS-8B3, DS-16B3 / Brocade 3250, 3850 Fabric OS 4.4.0e, 5.0.1b, 5.0.3, 5.0.4a, 5.0.5, 5.0.5b, 5.0.5d, 5.0.5f, 5.1.0a, 5.1.0d, 5.2.0a , 5.2.1, 5.2.1a, 5.2.2, 5.3.0a, 5.3.0c, 5.3.0d Connectrix DS-32B2 / Brocade 3900

Connectrix DS-4100B / Brocade 4100

Connectrix DS-4900B / Brocade 4900 Fabric OS 5.1.0(a), 5.1.0d, 5.2.0a, 5.2.1, 5.2.1a, 5.2.2, 5.3.0a, 5.3.0c, 5.3.0d

Connectrix DS-5000B / Brocade 5000

Connectrix AP-7600B / Brocade 7600 j 5.3.0a, 5.3.0c

Connectrix ED-12000B / Brocade 12000 Fabric OS 4.4.0e, 5.0.1b, 5.0.3, 5.0.4a, 5.0.5, 5.0.5b, 5.0.5d, 5.0.5f

Connectrix ED-24000B / Brocade 24000 Fabric OS 4.4.0e, 5.0.1b, 5.0.3, 5.0.4a, 5.0.5, 5.0.5b, 5.0.5d, 5.0.5f, 5.1.0a, 5.1.0d, 5.2.0a, 5.2.1, 5.2.1a, 5.2.2, 5.3.0a, 5.3.0c, 5.3.0d

Connectrix ED-48000B / Brocade 48000 k supported blades:• 6-port, 10 Gb/sec FC (FC10-6)• 16-port standard FC (FC4-16)• 16-port (8 FC and 8 GbE) (FC4-16IP) l

• 32-port standard FC (FC4-32) • 48-port standard FC (FC4-48)

Fabric OS 5.0.1b, 5.0.3, 5.0.4a, 5.0.5, 5.0.5b, 5.0.5d, 5.0.5f, 5.1.0a, 5.1.0d, 5.2.0a, 5.2.1, 5.2.1a, 5.2.2, 5.3.0a, 5.3.0c, 5.3.0d

Connectrix AP-7420B Multiprotocol Router/ Brocade SilkWorm AP7420 Multiprotocol Router m n

Xpath OS 7.4.0 , 7.4.1 , 7.4.1c , 7.4.1d

Connectrix 7500 Fibre Channel Router / BrocadeSilkworm 7500 Fibre Channel Router m o p

Fabric OS 5.1.0(a), 5.1.0d, 5.2.0a, 5.2.1, 5.2.1a, 5.2.2, 5.3.0a, 5.3.0c, 5.3.0d

a. ControlCenter does not support Brocade Quick Loop / Fabric Assist Zoning.

b. The FCC Agent is not supported on AIX hosts when there are Brocade switches in the environment.

Supported switches 69

70



c. Brocade discovery and management is supported on HP-UX systems running PA-RISC version 2.0 or later.

d. ControlCenter continues to support complete management of Brocade switches using non-SMI-S management facilities. In addition, starting with ControlCenter 6.0, discovery of Brocade switches via SMI-S (using the ControlCenter 6.0 FCC Agent) is supported on Windows platforms only. The supported Brocade SMI agent (provider) version is v110.5.0a. Refer to the Brocade documentation to install the Brocade agent (provider). Active switch management is not supported via SMI-S. Refer to http://www.snia.org/ctp/conformingproviders for specific Brocade models that are SMI-S 1.1 compliant.

e. For the new ECC 6.0 alert "Connectivity Device FRU Status Changed" to work correctly on Brocade switches, use CLI command "agtcfgset" to set swEventTrapLevel to 5.

f. Brocade Fabric OS 5.2.0a and later require ECC Patch 4147, which is available through http://Powerlink.EMC.com.

g. For Brocade Fabric OS 5.2.x, alerting on FRU removal or replacement will not function due to a firmware limitation. For more information see Brocade Release Notes.

h. An upgrade to Fabric OS 3.2.1, 3.2.1b, 3.2.1c or 4.4.0e firmware may disable traps. For more information, refer to Brocade firmware release notes.

i. Real-time Performance View, KB/sec port statistics values, for FOS 4.4.0e are reported less than the actual values by a factor of 4. For more information, refer to ControlCenter Issue Tracker, Issue Number 61572 available at http://Powerlink.EMC.com.

j. Control Center does not display the switch model number correctly.

k. Any compatible port blade, other than a 16-port blade, may cause the port count in subsequent slot numbers to be offset.

l. Control Center does not support Gigabit Ethernet or iSCSI ports, and devices with these types of ports may affect the FibreChannel port numbering.

m. ControlCenter does not support Layer-3 routing capability, for more information refer to ControlCenter 6.0 Release Notes under "Discovering Brocade Fibre Channel Routers". In the case of the AP-7420B device fabric discovery and active management are also restricted.

n. For traps to work correctly, use CLI command agtcfgset to set swEventTrapLevel to 4. For more information, refer to Connectrix B Series XPath OS Command Reference Manual available at http://Powerlink.EMC.com.

o. In some cases the device may partially discover, this is resolved by issuing a second discovery request.

p. Discovery via SMI is not supported.

http://powerlink.emc.com.



Supported EMC/McDATA switchesTable 30 lists the EMC/McDATA switch models and firmware/software versions that ControlCenter supports.

Table 30 Supported EMC/McDATA switches

Models a b

Refer to footnote d below for DCP performance issues Firmware/Software requirements c d e f g h i

Connectrix DS-16M / McDATA ES-3016 EMC Connectrix Manager (ECM) 7.01.00, 8.7.1, 8.9.1, 9.0, 9.1, 9.1.x, 9.5, 9.6.1; McDATA EFCM 8.7.1, 8.9.1, 9.0, 9.1, 9.1.x , 9.5, 9.6.1 and FibreZoneBridge on the service processor / DS-M Connect 5.01.00 , 8.7 Switch Firmware: 6.02.00, 7.00.00, 7.01.00, 8.00.00, 8.00.01, 8.01.01, 9.00.00, 9.01.00, 9.02.00, 9.06.00, 9.06.02

Connectrix DS-16M2 / McDATA ES-3216

Connectrix DS-32M / McDATA ES-3032



Connectrix DS-4400M / McDATA ES-4400 EMC Connectrix Manager (ECM) 8.7.1, 8.9.1, 9.0, 9.1, 9.1.x, 9.5, 9.6.1; McDATA EFCM 8.7.1, 8.9.1, 9.0, 9.1, 9.1.x, 9.5, 9.6.1 and FibreZoneBridge on the service processor / DS-M Connect 8.7Switch Firmware: 8.00.00, 8.00.01, 8.01.01, 9.00.00, 9.01.00, 9.02.00, 9.06.00, 9.06.02

Connectrix DS-4700M / McDATA ES-4700

Connectrix ED-64M(2) / McDATA ED-6064 j EMC Connectrix Manager (ECM) 7.01.00, 8.7.1, 8.9.1, 9.0, 9.1, 9.1.x, 9.5, 9.6.1; McDATA EFCM 8.7.1, 8.9.1, 9.0, 9.1, 9.1.x, 9.5, 9.6.1 and FibreZoneBridge f on the service processorSwitch Firmware: 6.02.00, 7.00.00, 7.01.00, 8.00.00, 8.00.01, 8.01.01, 9.00.00, 9.01.00, 9.02.00, 9.06.00, 9.06.02

Connectrix ED-140M(2) / McDATA ED-6140 j k

Connectrix ED-10000M / McDATA Intrepid10000 l m EMC Connectrix Manager (ECM) 8.7.1, 8.9.1, 9.0, 9.1, 9.1.x, 9.5, 9.6.1; McDATA EFCM 8.7.1, 8.9.1, 9.0, 9.1, 9.1.x, 9.5, 9.6.1 and FibreZoneBridge on the service processorSwitch Firmware: EOSn 6.03.01, 6.04.00,6.05.00, 9.01.00, 9.02.00, 9.06.00, 9.06.02

a. McDATA fabric can be distributed among multiple Connectrix Manager service processors.

b. ControlCenter may fail to report performance statistics for large switch environments.

c. Due to increased memory requirements, Connectrix Manager 7.02.00 and later requires Connectrix products to have a Server, keyboard, video and mouse in place of a laptop. Connectrix Manager 7.02.00 and later also requires the Connectrix single-unit, high-service processor running Microsoft Windows 2000. This server can be ordered through EMC Sales.

d. DCP performance has been improved considerably in SP4 using a workaround. In the event of slow switch discoveries, slow zoning operations or gaps in WLA report, please disable or slow down all WLA and Performance Statistics DCPs for FCC agent. Awaiting fix from McDATA for ECM/EFCM 8.6.1, 8.7.1 and 8.9.1; and DS-M 8.7. For additional information, refer to service alert 620 available through http://Powerlink.EMC.com

e. When using Connectrix Manager 9.0 with ControlCenter, you MUST perform ALL zoning operations from either Connectrix Manager or the ControlCenter SAN Manager console exclusively. If you perform zoning operations from both Connectrix Manager and ControlCenter, subsequent zoning operations from ControlCenter will fail.

f. Fibre Channel Connectivity Agent (FCC) requires FibreZoneBridge 2.02.24, which is available at http://Powerlink.EMC.com.


http://www.powerlink.emc.com

http://www.powerlink.emc.com

http://powerlink.emc.com


72


g. To manage McDATA EFCM 8.6 and later through ControlCenter, you must uninstall the McDATA Bridge. For more information, refer to instructions on the McDATA EFCM CD.

h. Do not install DS-M Connect on any systems running any ControlCenter 5.x component.

i. ControlCenter support of switches managed by Connectrix Manager is limited to McDATA switches only.

j. ControlCenter supports McDATA 6000 XPM expansion card. This card has only one port available even though ControlCenter displays the XPM card as having four ports available (Connectrix Manager displays the correct number of ports).

k. ControlCenter supports McDATA QPM expansion card. This is a four-port card, but if port1 is configured for sustained throughput then port 2 is disabled. In this configuration ControlCenter displays port 2 as an available port (Connectrix Manager correctly shows ports 2 as unavailable). Ports 3 and 4 exhibit the same behavior if port 3 is configured for sustained throughput.

l. ControlCenter supports McDATA LMQ, 4Gb/s expansion card.

m. ControlCenter does not support the virtual switch feature.



Sw

Cis ),

a)

IBM

De

rt

p

Supported EMC/Cisco/IBM/Dell switchesTable 31 lists the EMC/Cisco/IBM/Dell switch models and firmware/software versions that ControlCenter supports.

Table 31 Supported EMC/Cisco/IBM/Dell switches

itch Vendor Models Firmware/software requirements

co a b c Connectrix / Cisco MDS 9120, 9124, 9140, 9216a, 9216i d, 9506 and 9509 d

SAN OS 2.1(2b), 3.0(2), 3.0(2a), 3.1(2), 3.1(2b), 3.1(3), 3.1(3a3.2(1a)

Connectrix / Cisco MDS 9513 SAN OS 3.0(2), 3.0(2a), 3.1(2), 3.1(2b), 3.1(3), 3.1(3a), 3.2(1

Connectrix / Cisco MDS 9020 e Fabricware 2.1(2)

IBM Blade Server 90P0165 f g 4.4.1a, 4.4.1b, 5.0.5

ll Dell Blade Server - Dell Brocade SW3014 2/1 FC f g 4.4.1a, 4.4.1b, 5.0.5

Dell Blade Server - Dell Brocade 4Gb/s FC Switch Module SW4016 f

5.0.5

a. ControlCenter does not discover or support IP ports. ControlCenter only supports WWN and FWWN zoning. ControlCenter is tolerant of 4-port and 8-poIPS modules.

b. ControlCenter supports Cisco interop-1 mode for Cisco-Brocade and Cisco-McDATA interop fabrics. Refer to the interop configuration notes provided by the switch vendor, and to the EMC Networked Storage Topology Guide for best practices regarding making changes to the interofabric.

c. ControlCenter does not support zone importing on a Cisco VSAN that has been created using FC-ID members.

d. 9216I and 14+2 multi-protocol module has only been qualified for SAN OS 2.1(1b) and later.ControlCenter does not discover or support IP ports.

e. ControlCenter supports switch discovery only for Cisco MDS 9020, fabric discovery is not supported.

f. Only Brocade switch modules are supported with the firmware listed. ControlCenter discovers each switch module separately. ControlCenter does not display Blade Server chassis. ControlCenter Host Agent is supported on Blade Server Windows host. ControlCenter does not support interoperability between Blade Servers that contain imbedded switch modules from McDATA, QLogic or Brocade that are members in a fabric with Cisco MDS VSANs.

g. ControlCenter Properties View may not display model number correctly.


74


StorageScopeStorageScope is a EMC ControlCenter product that helps you monitor and report on your storage assets. It can be launched from within the ControlCenter Console or independently in a Web browser.

For information on host support for StorageScope Server service and StorageScope Repository refer to Table 6, Infrastructure host platform support, on page 32.



A

H

H

H

H

H

P

C

C

D

B

B

BM

StorageScope platforms reportedTable 32 lists platforms reported in StorageScope. StorageScope generates its reports based on data stored in the ControlCenter Repository. To collect the necessary data for StorageScope reports, you need to deploy ControlCenter host, storage, database, switch, NAS, CAS, and backup agents.

Table 32 StorageScope platforms reported (1 of 2)

gents collecting information Platforms reported a

ost Agent for AIX b All IBM AIX servers that are supported by the Host Agent. For details about supported operating system versions, refer to Table 7 on page 34 and Table 10 on page 39.

ost Agent for HP-UX b All HP-UX servers that are supported by the Host Agent. For details about supported operating system versions, refer to Table 7 on page 34 and Table 10 on page 39.

ost Agent for Linux b All RHEL and SUSE Linux servers that are supported by the Host Agent. For specific details about supported operating system versions, refer to Table 7 on page 34 and Table 10 on page 39.

ost Agent for Solaris b All Solaris servers that are supported by the Host Agent. For details about supported operating sytem versions, refer to Table 7 on page 34 and Table 10 on page 39.

ost Agent for Windows b All Windows servers that are supported by the Host Agent. For details about supported operating system versions, refer to Table 7 on page 34 and Table 10 on page 39.

hysical Agent for MVS c All IBM z/OS mainframes that are supported by the Physical Agent for MVS. For details about supported operating system versions, refer to Table 7 on page 34 and Table 10 on page 39.

ommon Mapping Agent d (Hosts) This agent can communicate with prerequisite software on multiple platforms if prerequisite software is installed. For more information about supported platforms and prerequisite software, refer to Table 7 on page 34 and Table 11 on page 40.

ommon Mapping Agent (Databases) Sybase, SQL Server, and Informix databases supported by the Common Mapping Agent. For more information about supported versions, refer to Table 40 on page 88.

atabase Agent for Oracle Oracle databases supported by the Database Agent for Oracle. For more information about supported database versions, refer to Table 40 on page 88.

ackup Agent for EDM All EDM backup servers supported by the Backup Agent for EDM. For details, refer to Table 7 on page 34 and Table 13 on page 42.

ackup Agent for EMC NetWorker All EMC NetWorker backup servers supported by the Backup Agent for EMC. For specific details, refer to Table 7 on page 34 and Table 13 on page 42.

ackup Agent for Tivoli Storage anager e

All IBM Tivoli Storage Manager backup servers supported by the Backup Agent for Tivoli Storage Manager. For specific details, refer to Table 7 on page 34 and Table 13 on page 42.

StorageScope 75

76


B

S

S

S

S

S

S

S

S

F

V

A


ackup Agent for VERITAS NetBackup All VERITAS NetBackup backup servers supported by the Backup Agent for VERITAS NetBackup. For specific details, refer to Table 7 on page 34 and Table 13 on page 42.

torage Agent for Symmetrix All Symmetrix arrays supported by the Storage Agent for Symmetrix. For details about supported models and storage management software versions, refer to Table 24 on page 61.

torage Agent for Centera All Centera arrays supported by the Storage Agent for Centera. For details about supported models and storage management software versions, refer to Table 24 on page 61.

torage Agent for CLARiiON All CLARiiON arrays supported by the Storage Agent for CLARiiON. For details about supported models and storage management software versions, refer to Table 24 on page 61.

torage Agent for NAS All Celerra and NetApp file servers supported by the Storage Agent for NAS. For specific details about supported models and storage management software versions, refer to Table 24 on page 61.

torage Agent for HP StorageWorks All HP StorageWorks arrays supported by the Storage Agent for HP StorageWorks. For specific details about supported models and storage management software versions, refer to Table 24 on page 61.

torage Agent for HDS All HDS arrays supported by the Storage Agent for HDS. For details about supported models and storage management software versions, refer to Table 24 on page 61.

torage Agent for ESS All IBM ESS arrays supported by the Storage Agent for ESS. For details about supported models and storage management software versions, refer to Table 24 on page 61.

torage Agent for SMI f All arrays and tape libraries supported by the Storage Agent for SMI. For details about supported vendors and provider names, refer to Table 28 on page 66.

ibre Channel Connectivity Agent All Fibre Channel switches supported by the FCC agent. For details about supported models and firmware revisions, refer to switch tables in Supported switches on page 68.

Mware Agent g All VMware ESX Servers and VMware guests that are supported by the VMware Agent. For specific details about supported VMware versions and operating systems, refer to Table 8 on page 36 and Table 14 on page 43.

a. For more information about managed objects that each agent can discover, refer to the summary table for each agent in the Planning for Agents chapter, from the EMC ControlCenter 6.0 Planning and Installation Guide, Volume 1.

b. For Host Agent cluster environment support refer to Table 15, Host agent platform support in clustered environment, on page 45.

c. Volser information is collected by the physical agent for MVS, but it is not supported/displayed in StorageScope.

d. Volser information is not supported in StorageScope for BS2000 host.

e. ControlCenter supports Tivoli Storage Manager up to version 5.3.

f. Due to the limitations of the current SMI-S, some data for an array discovered by the Storage Agent for SMI is not collected or reported, including some host-related data. This means that if a host is connected to multiple arrays, data such as allocated and replica capacities will only be reported for those arrays discovered by native ControlCenter agents.

g. VMware ESX Server 3.5.x with NPIV enabled can result in double-counting in StorageScope reporting. For more information refer to EMC ControlCenter 6.0 Release Notes or StorageScope Online Help.

Table 32 StorageScope platforms reported (2 of 2)

gents collecting information Platforms reported a


Performance ManagerPerformance Manager (formerly Workload Analyzer) collects, archives, and displays performance data for hosts, file systems, Oracle databases, SAN elements, Celerra, HDS, and EMC arrays. The types of agents that collect performance information for Performance Manager are:

◆ Storage Agents for Symmetrix with SYMAPI

Symmetrix performance information can be gathered using one of the Symmetrix agents listed in Table 34, Performance Manager agent platform support, on page 79, on the next page, in a proxy configuration with the SYMAPI Server running on an IP connected host.

◆ Storage Agent for CLARiiON with Navisphere Agent, NaviCLI, and SYMAPI

◆ Storage Agent for HDS with HiCommand Tuning Manager◆ Storage Agent for NAS◆ Fibre Channel Connectivity Agent (FCC), ◆ Host Agents for HP-UX, AIX, Linux, Solaris, and Windows◆ Physical Agent for MVS◆ Database Agent for Oracle

Refer to Table 8, Platform support for Master Agent and other ControlCenter agents, on page 36 for a list of supported SYMAPI server platforms. Refer also to Table 17, Solutions Enabler support, on page 47 for a list of supported SYMAPI software.


◆ Table 33, Performance Manager reported components and collecting agents, on page 78

◆ Table 34, Performance Manager agent platform support, on page 79◆ Table 35, Performance Manager HDS LUN metrics, on page 81◆ Table 36, Performance Manager HDS port metrics, on page 82◆ Table 37, Performance Manager host metrics, on page 83◆ Table 38, Physical Agent for MVS statistics, on page 85

Performance Manager 77

78


Performance Manager reported components and collecting agentsTable 33 lists the components that Performance Manager collects data for and lists the collecting agents.

Table 33 Performance Manager reported components and collecting agents

Performance Manager reported components Collecting Agents

Arrays Storage agents for Symmetrix,CLARiiON a,NAS, HDS b c d e

SAN FCC agent f

Host Devices Host AgentPhysical Agent for MVS

Hosts

Host logical volume manager

Databases Database agent for Oracle

a. AX series arrays are not supported in Performance Manager.

b. Requires that JRE 1.4.2_12 or later is installed on the agent host. ControlCenter 6.0 does not support JRE 1.5.x. Do not install JRE 1.4.2 - 1.4.2_05, due to known issues with CLARiiON.

c. Read and write metrics are the only metrics collected for the Hitachi Thunder Series and Lightning Series due to a limitation with the Hitachi API.

d. Performance Manager supports HiCommand Tuning Manager 5.0.

e. For issue with reporting HDS configuration data, refer to EMC ControlCenter 6.0 Release Notes.

f. SAN Performance statistics are collected by the Fibre Channel Connectivity Agent (FCC). Refer to Table 30, Supported EMC/McDATA switches, on page 71, for a list of devices that support collection of statistics.



Performance Manager agent platform supportTable 34 lists agent platform support for Performance Manager.

Table 34 Performance Manager agent platform support

Operating system Arrays a SAN Host Devices HostsLogical volume manager Databases

HP-UX b 11iv1, 11iv2 e SymmetrixCLARiiON

Yes Any array, JBOD, or local disk

Yes VxVM 3.0, 3.1VERITAS Storage Foundation 5.0 c

Oracle 8i R3, 9i, 10g

IBM AIX d e 5.1, 5.2 f, 5.3 e f Symmetrix CLARiiON

Yes Any array,JBOD, or local disk

Yes AIX LVMVERITAS Storage Foundation 4.0, 5.0

Oracle 8i R3, 9i, 10g g

Linux RHEL AS/ES 3.0 h, 4.0 h

No No Any array, JBOD, or local disk

Yes VxVM i 3.0, 3.1, 3.2, 3.5Native LVM j

VERITAS Storage Foundation 5.0 k

N/A

Solaris 8, 9, 10 l Symmetrix CLARiiON, HDS


Yes VxVM 2.7, 3.0, 3.1, 3.2, 3.5, 4.0 m

Solaris Volume Manager n 4.0, 4.1, 4.2, 4.2.1VERITAS Storage Foundation 5.0

Oracle 8i R3, 9i, 10g

z/OS 1.6, 1.7, 1.8 o, 1.9 o Symmetrix (via Proxy)

No Any array, JBOD, or local disk

Yes No N/A

Windows 2000 SP2, SP3, SP4

SymmetrixCLARiiON, NAS HDS


Yes VxVM 2.7, 3.1, 4.0 m, 4.1 m

Oracle 8i R3, 9i

Windows Server 2003 SP1, R2 (Enterprise, Standard and Datacenter Editions)

Symmetrix CLARiiON, NASHDS


Yes VxVM 2.7, 3.1, 4.0 m, 4.1 m

VERITAS Storage Foundation 4.3

Oracle 9i, 10g

a. For issue with reporting HDS configuration data, refer to EMC ControlCenter 6.0 Release Notes.

b. Storage Agent for Symmetrix is not supported on HP-UX hosts for Symmetrix arrays with 64K devices due to memory allocation constraints of the HP-UX operating systems.

c. VERITAS Storage Foundation 5.0 is supported only on HP-UX 11iv2.


80


d. Storage Agent for Symmetrix DCPs for Symmetrix arrays with 64K devices may run slower than specified in the general guidelines for DCP settings in the P & S Guidelines on AIX hosts.

e. Fibre Channel Connectivity Agent does not support AIX 5.3, HP-UX 11iv2. The FCC Agent is not supported on AIX hosts when there are Brocade switches in the environment.

f. Refer to Table 16, ControlCenter agents supported on AIX partitions, on page 46 for more information.

g. Only AIX 5.2 and 5.3 support Oracle 10g.

h. You will not be able to apply alerts for native LVM volume groups on the Linux host.

i. VERITAS VM is only supported on RHEL.

j. Native volume manager support for the agent is limited to data collection.

k. VERITAS Storage Foundation 5.0 is supported only on Linux RHEL 4.0.

l. Fibre Channel Connectivity Agent support on Solaris 10 requires the Cumulative Fibre Channel Connectivity Agent Patch 4147 which is available through http://Powerlink.EMC.com.

m. The ControlCenter High Watermark data collection policy for Volume Manager experiences very high overhead on Windows when VxVM 4.0 and later is in use. You may disable watermarks data collection policies on Windows host to conserve CPU resource consumption on the agent host

n. Native volume manager support for the agent is limited to data collection.

o. ControlCenter supports z/OS 1.8 and 1.9 only when ALLOWUSERKEYCSA is set to "YES."



Performance Manager HDS LUN metricsTable 35 lists the Performance Manager LUN metrics provided for the HDS TagmaStore Universal Storage Platform (USP), AMS series, and 9500, 9900, 9900V series arrays.

For specific model numbers see Table 20, Topology view support, on page 54.

Table 35 Performance Manager HDS LUN metrics

Metrics

HDS TagmaStore AMS series a, USP, 9900 and 9900V Series (Lightning)

HDS 9500 Series(Thunder)

% read hits Yes Yes

% reads Yes Yes

% write hits Yes Yes

% writes Yes Yes

average Kbytes per io Yes No

average Kbytes per read Yes No

average Kbytes per write Yes No

ios per sec Yes Yes

Kbytes read per sec Yes No

Kbytes transferred per sec Yes No

Kbytes written per sec Yes No

read hits per sec Yes Yes

reads per sec Yes Yes

write hits per sec Yes Yes

writes per sec Yes Yes

a. HDS Tagmastore AMS series arrays require ECC Patch 4123, which is available through http://Powerlink.EMC.com.


82


Performance Manager HDS port metricsTable 36 lists the Performance Manager metrics provided for the HDS/Hitachi 9500, 9900, and 9900V series ports

For specific model numbers see Table 20, Topology view support, on page 54.

Table 36 Performance Manager HDS port metrics

MetricsHDS 9900 and 9900V Series (Lightning)

HDS 9500 Series (Thunder)

average ios per sec Yes No

average Kbytes per io Yes No

average Kbytes per sec Yes No

maximum ios per sec Yes No

maximum Kbytes per sec Yes No

minimum ios per sec Yes No

minimum Kbytes per sec Yes No



Performance Manager UNIX and Windows host metricsTable 37 lists the Performance Manager host metrics and the supported Windows and UNIX hosts. The platform specific host agent collects the data for host metrics.

Table 37 Performance Manager host metrics (1 of 2)

Metrics AIX

5.1,

5.2

, 5.3

HP-U

X 11

i

HP-U

X 11

iv2

Linu

x RH

EL A

S/ES

3.

0 a ,

4.0

a

SUSE

ES

9 a

Sola

ris 8

, 9, 1

0

Win

dow

s 20

00,

Win

dow

s Se

rver

200

3 b

CPU Statistics

• %sys CPU• %user CPU• %idle CPU

Y Y Y Y Y

• %io wait CPU Y Y Y Y

• %processor CPU Derived as %sys CPU + %user CPU + %io wait CPU by the Workload Analyzer Archiver after the data is collected by the agent. Refer to %Idle CPU for collection information.

Host device statistics

• average queue Y Y Y Y

• reads per sec Y Y Y Y

• response time (ms) Y Y Y Y Y

• service time (ms) Y Y Y Y Y

• ios per sec Y Y Y Y Y Y

• Kbytes transferred per sec

Y Y Y Y Y Y

• Kbytes read per sec Y Y Y Y

• writes per sec Y Y Y

• Kbytes written per sec Y Y Y Y

• wait time (ms) Y Y Y Y Y


84


Host logical volume statistics

• reads per sec• writes per sec• reads in Kbytes per sec• writes in Kbytes per sec• avg read time (ms)• avg write time (ms)• ios per sec• Kbytes transferred per

sec

Y c Y Y c Y c Y c

a. You will not be able to apply alerts for native LVM volume groups on the Linux host.

b. For supported Windows versions refer to Table 7 on page 34.

c. Requires Veritas Volume Manager.

Table 37 Performance Manager host metrics (2 of 2)

Metrics AIX

5.1,

5.2

, 5.3

HP-U

X 11

i

HP-U

X 11

iv2

Linu

x RH

EL A

S/ES

3.

0 a ,

4.0

a

SUSE

ES

9 a

Sola

ris 8

, 9, 1

0

Win

dow

s 20

00,

Win

dow

s Se

rver

200

3 b



MVS host metricsTable 38 lists the statistics that Physical agent for MVS collects for performance analysis.

Important It is possible for MVS Physical Agent statistics to show incorrect values. This occurs when the wait time for an RMF interval exceeds approximately 36 minutes. It is not common for RMF intervals to ever exceed 15 minutes. The likelihood of this occurring at a customer site is limited.

Table 38 Physical Agent for MVS statistics

Statistic Definition

DISC TIME (ms) Device disconnect time

CONN TIME Device connect time

PEND TIME Device pending connect time

reads per sec Device reads per second

writes per sec Device writes per second

ios per sec I/O activity per second

response time I/O response time in milliseconds

%sys CPU Percentage of system CPU used

% idle CPU Percentage of time CPU was idle

IOSQ (ms) IOS queue time for each request in milliseconds


86


Symmetrix OptimizerSymmetrix Optimizer automates the performance tuning of the Symmetix array.

Symmetrix Optimizer does not currently support Parity RAID (3+1, 7+1), RAID 1/0 volumes, or disks formatted for the AS/400 operating system.

Table 39 lists the Symmetrix Optimizer support requirements.

Table 39 Symmetrix Optimizer support

Version Enginuity version a Service processor Supported Optimizer clients b

Rev 2 5267.35.23A to 5267.39.24, 5567.42.23A to 5567.46.24,5568.36.14A to 5568.47.17

Limited to:• 090-000-064 or later • 090-000-073 or later• 090-000-091 or later

• ControlCenter 4.3.1 to 6.0• SYMCLI 4.3.1 to 6.4

Rev 3 c 5267.40.26 and later,5567.47.26 and later,5568.50.18 and later

Full Rev 3 features: • ControlCenter 5.1 to 6.0• SYMCLI 5.4 to 6.4Rev 2 features only:• ControlCenter 4.3.1 to 5.0.3• SYMCLI 4.3.1 to 5.3

Rev 4 d All versions of 5669, 5670 e All service processors Full Rev 4 features: • ControlCenter 5.1.2 to 6.0• SYMCLI 5.4 to 6.4Rev 2 features only: • ControlCenter 4.3.1 to 5.0.3• SYMCLI 4.3.1 to 5.3

Rev 5 All versions of 5671 All service processors • ControlCenter 5.2 SP2 to 6.0• SYMCLI 6.0 to 6.4

Rev 5 All versions of 5771 All service processors • ControlCenter 5.2 SP4 to 6.0• SYMCLI 6.0.2 to 6.4

Rev 6 All versions of 5772 f g All service processors • ControlCenter 5.2 SP5 to 6.0• SYMCLI 6.4.2.3

a. Contact your EMC Customer Support Representative with any questions about Symmetrix Enginuity levels currently supported by ControlCenter.

b. On Windows hosts, use Solutions Enabler 6.4.0.4 (available from Powerlink) if you are discovering databases with the Database Agent for Oracle or the Common Mapping Agent.

c. Rev 3 Optimizer features include manual swaps, swap rules, and analysis reports.


87


Symmetrix Optimizer

d. New features for Rev 4 Optimizer include all those in Rev 3 for Symmetrix DMX™ systems.

e. RAID 5 is only available on Symmetrix DMX systems running Enginuity versions 5670.66.62 and later.

f. There are no default port flag settings are available for 5772. Refer to the EMC ControlCenter 6.0 Release Notes for a manual workaround for this issue.

g. EMC ControlCenter with Symmetrix 5772 Enginuity requires Solutions Enabler version 6.4.2.3 or later.

88


OpSy

HP(3

HP(6

Tr(O

Databases and file systemsTable 40 lists databases and file systems that ControlCenter supports.

ControlCenter support is based on databases and file systems that Solutions Enabler 6.4 or later supports. (If a database or file system is unsupported by Solutions Enabler, it is also unsupported by ControlCenter.) Refer to the EMC Solutions Enabler Support Matrix available at http://Powerlink.EMC.com, for more information about databases and file systems support.

Table 40 Databases and file systems (1 of 4)

erating stem OS version Database Version

Agent connection a b

Logical volume manager File system

-UX2-bit)

HP-UX 11iv1 Oracle 8i R3 - 9i, 10g c Oracle Agent Local or Proxy

HP LVM 3.0, 3.1,VERITAS Storage Foundation 5.0 d

HFS, VxFS

Sybase 12.0 - 12.5(32-bit only)

Common Mapping Agent Proxy

Informix 7.3, 9.1, 9.4 Common Mapping Agent Proxy

DB2 UDB 7.2 - 8.2 Common Mapping Agent Proxy

-UX4-bit)

HP-UX 11iv2 (Itanium)

Oracle 8i R3 - 9i, 10g c Oracle Agent Local or Proxy

Sybase 12.0 (32-bit only)12.5 (64-bit only)

Common Mapping Agent Proxy

Informix 9.3, 9.4 Common Mapping Agent Proxy

u64 UNIX FS/1)

5.0A, 5.1, 5.1A, 5.1B

Oracle 8i R3, 9i Oracle Agent Proxy

LSM AdvFS, UFS



AI

Lin

OpSy

X AIX 5.1 Oracle 8i R3 - 9i (32-bit) Oracle Agent Local or Proxy

Native LVMVERITAS Storage Foundation 4.0, 5.0

JFS and JFS2VxFS

8i R3- 9i (64-bit) Oracle Agent Proxy

DB2 UDB 8.1, 8.2 e Common Mapping Agent Proxy

AIX 5.2 Oracle 9i (64-bit) Oracle Agent Local or Proxy

AIX 5.2 f, 5.3 f Oracle 8i R3 - 9i (32 and 64-bit), 10g c

Oracle Agent Proxy

Informix 9.3 (64-bit), 9.4 Common Mapping Agent Proxy

DB2 UDB 8.1, 8.2 Common Mapping Agent Proxy

ux g RHEL AS/ES 3.0 h, 4.0 h

SUSE ES 9 h

DB2 UDB 8.1 Common Mapping Agent Proxy

Native LVM i,VERITAS VxVM j 3.0, 3.1, 3.2, 3.5VERITAS Storage Foundation 5.0 k

EXT2 (Second Extended File System), EXT3 (Journaling File System, EXT2 with Journaling), ReiserFS (Journaling File System)

RHEL AS/ES 4.0 Oracle 10g c, 11g c Oracle Agent Proxy





Databases and file systems 89

90


So(3

So(6

W(3

OpSy

laris2-bit)

Solaris 8, 9, 10 Oracle 8i R3 - 9i, 10g c, 11g c

Oracle Agent Local or Proxy

VERITAS VxVM 2.7, 3.0, 3.1, 3.2, 3.5, 4.0 l

Solaris Volume Manager m 4.0,4.1, 4.2, 4.2.1VERITAS Storage Foundation 5.0

UFS, VERITAS VxFS

Sybase 12.0 - 12.5 (32-bit only)

Common Mapping Agent Local or Proxy

Informix 7.3, 9.1, 9.4 Common Mapping Agent Proxy


laris 4-bit)

Solaris 8, 9, 10 Oracle 8i R3- 9i, 10g c Oracle Agent Proxy

Sybase 12.0 (32-bit only)12.5 (64-bit only)

Common Mapping Agent Local or Proxy

indows2-bit)

Windows 2000, SP2, SP3, SP4

Oracle n 8i R3 - 9i Oracle Agent Local or Proxy

Disk Admin LDM, LDM Pro , VERITAS VxVM 2.7, 3.1, 4.0, 4.1VERITAS Storage Foundation 4.3Native LVM

NTFS, FAT, FAT32

SQL Server 2000

7 Common Mapping Agent Local or Proxy


Windows Server 2003 SP1, SP2, R2 (Standard, Enterprise and Datacenter Editions)

Oracle n 9i, 10g c, 11g c Oracle Agent Local or Proxy

SQL Server 2000, 2005

7, 8 Common Mapping Agent Local or Proxy







W(6

OpSy

indows 4-bit)

Windows Server 2003 x64 o, SP2, R2 (Standard, Enterprise and Datacenter Editions)

Oracle n 9i, 10g c Oracle Agent Local or Proxy

Disk Admin LDM, LDM Pro , VERITAS VxVM 2.7, 3.1, 4.0, 4.1VERITAS Storage Foundation 4.3Native LVM

NTFS, FAT, FAT32

SQL Server 2000, 2005 p

7, 8 Common Mapping Agent Local or Proxy

Windows Server 2003 Itanium SP1, SP2 (Standard, Enterprise and Datacenter Editions)

Oracle n 10g c Oracle Agent Local or Proxy

SQL Server 2000, 2005 p

8 Common Mapping Agent Local or Proxy

a. All Database agents (Oracle Agent and Common Mapping Agent) require Solutions Enabler.

b. Proxy connects require same version of Solutions Enabler on both the Server and the Client hosts. The Host being proxied to requires Solutions Enabler to be licensed and the Solutions Enabler API Server installed.

c. ControlCenter is unable to discover or map Oracle ASM volumes to backend storage.

d. VERITAS Storage Foundation 5.0 is supported only on HP-UX 11iv2.

e. ControlCenter does not support UDB in an MPP configuration.

f. Refer to Table 16, ControlCenter agents supported on AIX partitions, on page 46 for more information.

g. Swap, Autofs, Mvfs file systems are not reported by the Linux Host Agent.

h. You will not be able to apply alerts for native LVM volume groups on the Linux host.

i. Native volume manager support for the agent is limited to data collection only. Native VM (Sistina) is only supported on SUSE.

j. VERITAS VM is only supported on RHEL..

k. VERITAS Storage Foundation 5.0 is supported only on Linux RHEL 4.0 and SUSE 9.

l. The ControlCenter High Watermark data collection policy for Volume Manager experiences very high overhead on Windows when VxVM 4.0 and later is in use. You may disable watermarks data collection policies on Windows host to conserve CPU resource consumption on the agent host.

m. Native volume manager support for the agent is limited to data collection only. Native VM (Sistina) is only supported on SUSE.

n. Oracle installed on Windows platforms requires ECC patch 4040 which is available at http://Powerlink.EMC.com. The MRLK for SE 6.4.0.4 must be installed before this patch is applied.

o. Windows Server 2003 x64 includes Service Pack 1.

p. On 64-bit running Windows 2003, create the data source for SQL Server 2005 using C:\windows\syswow64\odbcad32.exe. The default ODBC Data Source Administrator available in Windows Administrative Tools creates data sources for 64-bit applications which cannot be used by 32-bit ControlCenter agents. For discovery of SQL Server 2005, the 32-bit version of Solutions Enabler 6.3.2 or later must be installed.





Databases and file systems 91

92


Free Space viewFree Space views allow you to identify free space available to hosts and within storage arrays. From the host perspective, you can identify how much free space is available to the entire host or to file systems, databases, and other host entities. Tables in this section include:

◆ Table 41, Free Space view host support, on page 92◆ Table 42, Free Space view array support, on page 93

Free Space view hostTable 41 lists the host platforms, file systems, and databases that are supported by the Free Space views. The respective host and database agents must be installed for support, for example the Host Agent for HP-UX support or the Database Agent for Oracle support.

Table 41 Free Space view host support

Platform Supported databases Supported file systems

HP-UX 11iv1, 11iv2 Oracle 8i R3, 9i, 10g a

Sybase 12.0-12.5HFS, VxFS, Online JFS b

IBM AIX 5.1, 5.2 c, 5.3 c Oracle 8i R3, 9i, 10g a d

DB2 UDB 7.2-8.1 eJFS, VxFS

Solaris 8, 9, 10 Oracle 8i R3, 9i, 10g a, 11g a Sybase 12.0-12.5

VxFS, UFS

Windows 2000 Oracle f 8i R3, 9i NTFS

Windows Server 2003 SP1, SP2, R2 (Standard, Enterprise and Datacenter Editions)

Oracle f 9i, 10g a, 11g a NTFS

Linux g RHEL AS/ES 3.0 , 4.0 SUSE ES 9

Oracle 11g a EXT2, EXT3, ReiserFS

VMware ESX Server 3.0.1, 3.5.0 h N/A VMFS

a. ControlCenter is unable to discover or map Oracle ASM volumes to backend storage.

b. Online JFS for HP-UX is an advanced version of VxFS.


d. Only AIX 5.2 and 5.3 support Oracle 10g.



Free Space view arrayTable 42 lists array types supported in the Free Space views and the agents required for support. Arrays must be fully discovered by their respective storage agent. Arrays discovered by the Storage Agent for SMI are not supported in Free Space view. Fibre Channel Connectivity Agent (FCC Agent) is required for all arrays.

e. ControlCenter does not support UDB in an MPP configuration.

f. Oracle installed on Windows platforms requires ECC patch 4040 which is available at http://Powerlink.EMC.com. The MRLK for SE 6.4.0.4 must be installed before this patch is applied.

g. You will not be able to apply alerts for native LVM volume groups on the Linux host.

h. VMware ESX Server 3.5.x with NPIV enabled can result in double-counting in StorageScope reporting. For more information refer to EMC ControlCenter 6.0 Release Notes or StorageScope Online Help.

Table 42 Free Space view array support

Array type Required agents

EMC CLARiiON Storage Agent for CLARiiON

EMC Symmetrix Storage Agent for SymmetrixSymmetrix SDM Agent

Hitachi Storage Agent for HDS

HP StorageWorks EMA (with HSG80 controllers)

Storage Agent for HP StorageWorks

HP StorageWorks XP a Storage Agent for HDS

IBM ESS Storage Agent for ESS

a. HP StorageWorks XP512 and XP128/1024 support Windows and HP-UX.

Free Space view 93

94


Storage Provisioning ServicesStorage Provisioning Services (SPS) automates the search for free space and reduces the complexity of the provisioning process by allowing capacity to be configured based upon predefined policies. In addition, the actual host, SAN, and array configuration operations are linked together in a simple allocation wizard. Tables in this section include:

◆ Table 43, Storage Provisioning Services allocation support, on page 95◆ Table 44, Storage Provisioning Services deallocation support, on page

97



Storage Provisioning Services allocationTable 43 lists SPS support and functionality for hosts and platforms.

Table 43 Storage Provisioning Services allocation support

Host configuration SAN configuration Storage array configuration

PlatformExtended file system

Extended logical volume manager

Configure multipath

SAN zoning

Device masking

Select RAID level

Configure replication pairs

Map Devices to Front End Ports

HP-UX 11iv1, 11iv2 a

HFSJFS (or VXFS)

HFS,JFS (or VXFS)

PowerPath 4.4, 4.5, 5.0, 5.1(Symmetrix)

Brocade Cisco VSANMcDATA

CLARiiON, Symmetrix

CLARiiONSymmetrix

Symmetrix (SRDF, TimeFinder)

Symmetrix and CLARiiON (SP own- ership) IBM AIX a

5.1, 5.2 b, 5.3 a b

CLARiiONSymmetrixStorage- Works c

CLARiiONSymmetrixStorage-Works c

Solaris 8, 9, 10 d e

UFS f

VxFS 3.5VxVM 3.2, 3.5, 4.0 g

PowerPath 4.4, 4.5, 5.0, 5.1 (Symmetrix)

BrocadeCisco VSANMcDATAWindows

2000 SP2, SP3, SP4,Windows Server 2003 SP1, R2 (Standard, Enterprise and Datacenter Editions)

LV on Basic Disk f

Disk Admin PowerPath 4.4, 4.5, 5.0, 5.1(Symmetrix)

VMware ESX Server 3.0.1 h, 3.5.0 i

CLARiiONSymmetrix

CLARiiONSymmetrix

CLARiiONSymmetrix

a. Fibre Channel Connectivity Agent does not support AIX 5.3, HP-UX 11iv2. The FCC Agent is not supported on AIX hosts when there are Brocade switches in the environment.

b. Refer to Table 16, ControlCenter agents supported on AIX partitions, on page 46 for more information.

c. Only HP StorageWorks EMA (with HSG80 controllers) models are supported.

d. Solaris 10 does not support UFS, VxFS 3.5, VxVm 3.2, 3.5, 4.0.

e. Fibre Channel Connectivity Agent support on Solaris 10 requires the Cumulative Fibre Channel Connectivity Agent Patch 4147 which is available through http://Powerlink.EMC.com.

f. Only UFS or Basic Disk is supported on Symmetrix concatenated meta devices. UFS is not supported on CLARiiON LUNs and metaLUNs.

Storage Provisioning Services 95

96


g. The ControlCenter High Watermark data collection policy for Volume Manager experiences very high overhead on Windows when VxVM 4.0 and later is in use. You may disable watermarks data collection policies on Windows host to conserve CPU resource consumption on the agent host.

h. SPS allocation and deallocation tasks host actions should not be selected.

i. VMware ESX Server 3.5.x with NPIV enabled can result in double-counting in StorageScope reporting. For more information refer to EMC ControlCenter 6.0 Release Notes or StorageScope Online Help.



Storage Provisioning Services deallocation

Table 44 lists array support for deallocation actions. SPS does not make configuration changes to hosts; however, SPS does have options to check whether host devices are in use and to re-scan host I/O devices before and after deallocation. If you have selected these options and have not installed a host agent on a host affected by the deallocation, the deallocation tasks fails. Otherwise, there are no host requirements for deallocation.

Storage Provisioning Services CLI supportThe Storage Provisioning Services CLI client is supported on the same platforms as the ControlCenter Console. For more information about the Console, refer to Table 2, ControlCenter Console support, on page 26. For information on the ECCAPI command line interface (EACLI) and how to perform, manage, and view storage provisioning activities, refer to the current EMC ControlCenter Storage Provisioning Services Command Line Interface Reference Guide available at http://Powerlink.EMC.com.

Table 44 Storage Provisioning Services deallocation support

Host SAN configuration Storage array configuration

Platform

Remove ports from zones

Remove masking rights

Unmap LUNs from front-end

Remove devices from device groups

Remove replication pairs

Dissolve meta device

Delete device

CLARiiON Not Supported

Yesa Not applicable Not applicable No No Yesb

Symmetrix Yes Yes Yes Yes (SRDF, TimeFinder)

Yesc No

HP StorageWorks EMA (with HSG80 controllers)

Yes No Not applicable No Not applicable

No

a. On CLARiiON, SPS removes devices from storage groups and unbinds hosts from storage groups.

b. SPS does not delete devices used by the CLARiiON MirrorView™ or Clone features.

c. SPS does not dissolve SRDF (R1 and R2) devices or split BCV devices.

Storage Provisioning Services 97


98


TCP/IP support for MVS agentsTable 45 lists the TCP/IP products for use with agents for MVS.

Table 45 TCP/IP products supported with MVS agents

Vendor TCP/IP product

IBM Communications Server for z/OS 1.6, 1.7, 1.8 a, 1.9 a

Computer Associates Unicenter TCPaccess Communications Server(formerly NetworkIT TCPaccess) 6

a. ControlCenter supports z/OS 1.8 and 1.9 only when ALLOWUSERKEYCSA is set to "YES."



Automated Resource Manager supportTable 46 lists the host agents supported by Automated Resource Manager

Table 46 Automated Resource Manager support: SPS

Agents collecting information Platforms a

Host Agent for AIX b IBM AIX 5.1, 5.2 c, 5.3 c

Host Agent for HP-UXb HP-UX 11iv1, 11iv2Optionally:HP-UX 11iv1: Base VERITAS Volume Manager 3.xHP-UX 11iv2: VERITAS Storage Foundation 5.0PowerPath 4.4, 4.5, 5.0, 5.1

Host Agent for Solaris b Solaris 8, 9, 10 d Optionally:VERITAS VxVM 2.7, 3.0, 3.1, 3.2, 3.5, 4.0 e

VERITAS Storage Foundation 5.0PowerPath 4.4, 4.5, 5.0, 5.1

Host Agent for Windows b Windows 2000 SP2, SP3, SP4Windows Server 2003 SP1, R2 (Enterprise, Standard and Datacenter Editions)Optionally:VERITAS VxVM 2.7, 3.0, 3.1, 4.0 e, 4.1 e

VERITAS Storage Foundation 4.3PowerPath 4.4, 4.5, 5.0, 5.1

a. For more information about managed objects that each agent can discover, refer to the summary table for each agent in the Planning for Agents chapter, EMC ControlCenter 6.0 Planning and Installation Guide, Volume 1.

b. For Host Agent cluster environment support refer to Table 15, Host agent platform support in clustered environment, on page 45.


d. Solaris 10 does not support VxVm 3.2, 3.5, 4.0.

e. The ControlCenter High Watermark data collection policy for Volume Manager experiences very high overhead on Windows when VxVM 4.0 and later is in use. You may disable watermarks data collection policies on Windows host to conserve CPU resource consumption on the agent host.

Automated Resource Manager support 99

100

