Embotics® vCommander™ Self-Service IT

Self-Service IT

Product brochure

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Mature Self-Service ITAre you looking for a solution that makes self-service IT simple? Are you finding VMware vCAC too complex and costly?Organizational adoption and internal process changes can be challenging enough when enabling self-service, automating provisioning, and delivering IT-as-a-Service (ITaaS)—why add unnecessary technical complexity to the mix?

With Embotics® vCommander™ you won’t add any unnecessary complexity:

• We can get you up and running quickly without professional services.

• There’s no learning curve for your administrators—they’ll get an intuitive, well-designed, out-of-the-box interface.

• Effective business reporting on your virtual estate is part of vCommander’s DNA—you don’t have to connect three or four different products to get the information you need to run your business.

• Configurationisstraightforwardwitheasy-to-usewizardstohelpyou set it up right out of the box.

• We support multiple hypervisors and cloud platforms without vendor and platform lock-in.

WithvCommander,there’snointegrating,noextendedconfigurationeffort, and no headaches. We’ve developed vCommander from the ground up on a common architecture to deliver an all-in-one solution that supports multiple hypervisors and multiple clouds.

It’s a mature solution developed over many years with input from our customers on what’s important to them.

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Cost VisibilityEasily provide IT chargeback or showback to your users with vCommander’s built-in cost calculation and simple-to-use wizard-based cost models that you can customize for both private and public infrastructure.

Many IT organizations are discovering that the firststep to self-service IT is cost visibility. Even if your organization is not ready for full-on chargeback—and many aren't—providing cost visibility to the consumers ofITservicesisoftenagoodfirststep. vCommander has a solution for cost visibility at every level of your organization’s maturity. Get visibility into VM costs, run what-if scenarios that compare workload costs on different infrastructures, and enable IT cost and billing reporting.

Complexity-free AlternativeAre you tired of the complexity and repetitive configuration of IT self-service solutions such as VMware vCAC, OpenStack, and Microsoft SCCM / SCSM / SharePoint? IT self-service can be easy.

vCommander provides a powerful and easy-to-use platform without the repetitiveconfiguration,laborintensiveoperation,andoverallcostofotherIT self-service solutions. See why so many companies have switched to vCommander.

Multi-hypervisor & Multi-cloud ManagementDo you want to provide service utilizing multiple vendors’ hypervisors and clouds without being locked into a particular solution or platform? vCommander allows you to escape vendor lock-in.

vCommander supports many popular hypervisors and public cloud providers, and we add support for new platforms in each major release. vCommander is focused on providing business value on any hypervisor and any cloud, without locking you into a particular vendor’s technology.

Benefits End User Self-Service & Distributed AdministrationAre your users demanding that virtual machines (VMs) be provisioned in minutes and hours instead of days or weeks? Do you want to allow your users to perform simple administration without compromising access to your data center? Give your users what they want.

Today’s connected marketplace offers users a variety of self-service options to get what they need to be competitive. As a world-class IT organization, your business units and users are no different. vCommander enables personalized self-service for IT and business users through easily customizable service catalogs and an on-demand user portal. vCommander self-service empowers business and DevOps teams to quickly get the most out of your private and public infrastructure.

By offering a better user experience than any other commercial IT self-service product, vCommander helps IT deliver value. vCommander features such as dynamic calculation of resource cost at the moment that users request them, and resource and cost saving suggestions for overprovisionedVMs,helpinfluenceuserbehavior.

Got a shadow IT problem with Amazon Web Services (AWS)? vCommander allows you to provide AWS provisioning side-by-side with your private infrastructure, allowing you to get control of external IT costs.

Do you wish you could allow your users to perform repetitive administration tasks themselves without letting them into vCenter? vCommander gives yourusersthepowertomanagetheirVMswithprivilegesthatyoudefineas an administrator, allowing them to complete simple tasks themselves while you focus on more important things.

Whatever your challenge, vCommander’s flexibility lets you configurecustom automations and integrations to third-party request and ticketing systems to meet the demands of even your most demanding user community.

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Economic Comparisons & RationalizationDemonstrate the value of internal IT by providing economic comparisons of your private infrastructure to other managed infrastructure such as Amazon Web Services (AWS), HP Cloud, Rackspace, and others with vCommander’s built-in cost reporting.

Are your IT consumers telling you that Amazon costs less than their own internal IT? Why not give them cost reporting for their IT consumption and prove them wrong?

vCommander can compare workload costs (including ancillary support costs) to determine whether moving to another hypervisor or cloud would make sense for you. It rationalizes multi-hypervisor, private cloud and Hybrid-IT adoption through reclamation, optimization and workload migration, and compares the costs of deployment between different private and public clouds. These include clouds fully managed by vCommander, such as Amazon or HP, and other public clouds such as IBM SoftLayer, Microsoft Azure, Rackspace, and Google Cloud Platform.

Features

Flexible Workflows & Lifecycle ManagementUse vCommander’s built-in orchestration to automate approvals, provisioning, decommissioning and custom actions to reduce provisioning time, eliminate sprawl, and manage the lifecycle of virtual assets.

vCommander helps organizations by streamlining and automating the provisioning and decommissioning processes using policy-based rules. For example, your users can switch from owning virtual assets to leasing services that expire when a workload is no longer required. Gone are the days of tracking down the owner of a long-expired workload.

With itsbuilt-inorchestrationengineand libraryof commonworkflowsteps, vCommander automates approvals for new workloads by performing provisioning steps such as automatically joining a machine to a domain, and by executing applications in the guest OS.

With its extensible integration points, vCommander makes it easy to communicate with third-party applications and data sources so you can automate even the most challenging operations using simple PowerShell commands or the scripting language of your choice.

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Customer Facing RightsizingGet your users working with you instead of against you by showing them performance and cost recommendations for their VMs.

vCommander provides rightsizing recommendations to both the administrator and the end user, enabling users to decide when a VM is overprovisioned, instead of having resource reductions being driven by IT.

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Leading Practice Reports & AnalyticsCreate a more efficient environment on day one with vCommander’sleading practice reports to identify waste, optimize resources, and pinpoint underperforming infrastructure right out of the box.

IT organizations are under pressure to demonstrate value. Show your IT consumers the value that IT is delivering with vCommander leading practice reports and analytics.

With vCommander, you can easily export data and automate report generation and searches through scheduling, giving you critical insight into thevalueandefficiencyofyourvirtualassets.Youcanalsodelivervalue to the business from day one with configuration-free searchesand dashboards.

Capacity Planning & ManagementQuickly compile capacity and trending reports for management and business stakeholders, allowing VM resource usage predictions and planning.

vCommander provides out-of-the-box reports and a dashboard that help you to visualize infrastructure capacity and enable you to project future use based on identified trends. Scheduled reports keep managementinformed of the current state of your infrastructure.

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Suite 200,4043 Carling AveOttawa, ONK2K 2A4

North America: +1 877 599 0494Phone: +1 613 599 0494Fax: +1 613 599 0953Email: [email protected]

vCommander5.1 System RequirementsHere are the requirements to get vCommander running in your environment.Getting started: To prepare for your vCommander installation you will need the following:

1. A VM with 2 x vCPU and 4GB vRAM2. Windows 2008R2 or 20123. An SQL database preferably running on SQL 2012 Standard

GuestOS Prerequisites: vCommander requires a user to be created on the GuestOS to run as a service. This is best accomplished by creating a local user that is not part of the local administrator group; password neverexpires;andusercannotchangepasswordoptionsset.Youwillbeprompted for the user credentials upon install.

vCommander Credentials: The following credentials are shipped with vCommander. We recommend you change them after you have installed vCommander.

• System Administrator - U: superuser P: secret• Portal Manager - U: manager P: secret• Portal User - U: user P: secret

Credentials: To take advantage of all vCommander’s features you will need the following credentials:

• vCenter, Amazon EC2, HP Cloud, and/or SCVMM passwords and API credentials as required

• SMTP user and password if required for sending emails• WMI domain credentials to support GuestOS scanning• LDAP/AD user and password to support directory services integration

(read-only access required)

Support: Shouldyouexperienceanydifficultywithyourinstallation,youare entitled to support during your evaluation period. To open a case, please email [email protected].

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