EMBA 709

EMBA 709EMBA 709

ORGANIZATIONAL BEHAVIOR

COURSE OBJECTIVESCOURSE OBJECTIVES

A cognitive understanding of behavior in different contexts and

An ability to undertake those activities. Methodology:

Topical Lecture Abstract Presentations Experiential Exercise Case Analysis

COURSE PHILOSOPHYCOURSE PHILOSOPHY

"I never teach my pupils; I only attempt to provide the conditions in which they can learn."

Albert Einstein

"Tell me and I'll forget, show me and I may remember, involve me and I'll understand."

Chinese Proverb

“Executives learn best from one another”Harvard EMBA Brochure

COURSE PHILOSOPHYCOURSE PHILOSOPHY

"I never teach my pupils; I only attempt to provide the conditions in which they can learn."

Albert Einstein

"Tell me and I'll forget, show me and I may remember, involve me and I'll understand."

Chinese Proverb

“Executives learn best from one another”

COURSE EXPECTATIONSCOURSE EXPECTATIONS

ReadingParticipation 30%Case Analyses 25%

You choose the four 3 of the first 5 Jensen Shoes 1 & 2 = 1 Case

Final 25%Group Project 20%

INTRODUCTION TO INTRODUCTION TO ORGANIZATIONAL BEHAVIORORGANIZATIONAL BEHAVIOR

WHAT IS ORGANIZATIONAL WHAT IS ORGANIZATIONAL BEHAVIORBEHAVIOR

The multi-disciplinary study of people, groups, and their behavior and interactions in organizations.

Why? Facilitates predicting employee behavior

Including employee responses to managerial actions. Facilitates understanding employee behaviorFacilitates maintaining and changing employee behavior

What influences behavior?

SCIENTIFIC MANAGEMENTSCIENTIFIC MANAGEMENT

SoldieringPeople are rational, economic

beings that will act on their own interests.

Goal?Four steps

Break the job down Scientifically select and train

Repetition Supervise employees

Monitor employees Piecework

Plan the work

SCIENTIFIC MANAGEMENT:SCIENTIFIC MANAGEMENT:EVALUATIONEVALUATION

Limitations?

Contributions?

Human Relations Movement:Human Relations Movement: The Hawthorne StudiesThe Hawthorne Studies

Tested the impact of lighting on productivity

Uncovered the “Hawthorne Effect” Workers produced more

because managers paid attention to them.

Shifted management focus from purely economic to humanistic

Tested the influence of individual and group behavior

Workers’ output influenced by:Group normsSocial pressuresInformal organization

Impetus for field of organizational behavior

ILLUMINATIONSTUDY

WIRING ROOM STUDY

HUMAN RELATIONS HUMAN RELATIONS ASSUMPTIONSASSUMPTIONS

Individual attitudes and behaviors are important

Organizations are social systems

Our behavior is shaped by the social context

Informal work group may have a stronger impact on behavior than management actions and economic rewards

Jobs should enable people to develop and grow

Basic PrincipleJob satisfaction = Productivity

McCGREGOR’S THEORYMcCGREGOR’S THEORY

THEORY Y THEORY X

HUMAN RELATIONS:HUMAN RELATIONS:EVALUATIONEVALUATION

Limitations?Contributions?

MODERN THEORIESMODERN THEORIES

Contingency PerspectiveSystems Perspective

Interrelated elements functioning as a wholeOrganizations are open systems

Inputs Process

Environment

Outputs

The IndividualInterpersonal Influence and

Group BehaviorOrganizational

Processes

•Skills & Abilities•Perception•Personality•Attitudes•Values

Group behavior and work teamsIntergroup conflict and negotiationsOrganizational power and politicsCommunication

LeadershipCommunicationsDecision makingReward SystemJob Design

THE ORGANIZATION’S ENVIRONMENT

INDIVIDUALBEHAVIOR IN THE

ORGANIZATION